"Customer concern is that dryer produces metal on metal scraping sound. Inspected drive components. Found seized idler pully. Causing noise during operation. Inspected drum felt for debris, clear Inspected rollers ,needs cleaning and lubrication. Inspected wheel for deformation or cracking, intact. Needs new idler pully. Installed new idler pully. Cleaned and lubed rollers. Vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good ; used 1 W10837240 (BRACKET) from stock"

"Installed previously ordered dispenser assembly, preformed service diagnostic cycle for leaks and to verify repair, all checks good."

"Customer concern is that dishwasher motor has been replaced twice, both times previous company damaged unit. Found hole in sump assembly causing water to recirculation when attempting to drain. Called AHS Advised unit is not repairable. AHS will contact customer. Auth# 110TMWL"

"Installed previously ordered inner door assembly, cycle tested unit for leaks and to verify repair, all checks good."

"Installed previously ordered bearing, suspension rods and sensor. Cycle tested unit. All checks good advised customer cannot use unit for 12-24 hrs to allow sealant to set. Left failed part with customer as part caused leak... called both numbers on file and left voice-mails to alert customer of repair. At time customers left prior to completion of repair, unable to secure home."