"Customer concern is that dishwasher is falling forward after repair, secured dishwasher to counter, verified with customer. All checks good."

"Installed previously ordered door lock, cycle tested unit to confirm spin operation and to verify repair, all checks good."

"Installed previously ordered spray arms and wash motor, cycle tested unit for leaks and to verify repair, all checks good."

"Customer concern is that washer dispenser not functioning, customer emptied and cleaned dispenser prior to service visit. Checked unit for stored error, none present. Using customer available detergent, loaded dispenser partially from diagnostic purposes. Verified dispenser operational as designed by manufacturer. Set dispenser to lowest settings for customer detergent. Cleared detergent from diag from unit. All checks good. Advised customer on using high quality detergent and proper volume of detergent for best result. Advised customer on regular cleaning intervals for optimal performance."

"Customer concern is that washer is not spinning clothes out properly. Confirmed operation of agitation and drain, unit dose not spin.Door lock ohms 1.264k Found failed door lock causing washer not to spin, needs new door lock. Follow up scheduled for 01/10 10-2pm; ordrng 1 131763256 (DOOR LOCK/SWITCH AS)"