"Customer concern is that dryer is making a noise. Found failed idler causing noise, also found 3 of 4 rollers are beginning to stick. Needs new idler bracket. Installed new idler bracket, cleaned and lubricated rollers, cycle tested unit all checks good. Collected payment via card. ; used 1 W10837240 (BRACKET) from stock"

Installed previously ordered main control and overlay. Cycle tested unit. All checks good

Installed previously ordered door boot. Cycle tested unit. All checks good. Collected remainder balance via check payment.

"Customer concern is that washer produces banging noise during operation. Cycle tested unit via service mode, found banging sound caused by drop damage to rear right foot of washer. Causing mettle to flex producing banging sound. Gently manipulated mettle back to original location. Cycle tested unit all checks good"

"Installed previously ordered machine control board, confirmed operation of water heater via newfi, cycle tested unit to verify repair, all checks good. Called and left voice-mail, sent payment link via text."