Customer stated freezer is building up ice. Performed diagnostics found faulty door gasket. Replaced gasket and adjusted left side door higher for center flap to align properly. All functions checked good at time of service.

"Custody concern, unit displays np and stops working during use. Confirmed np. Good 250vac to terminal. Found burn marks on plug indicative of loose contact in outlet. Customer must replace outlet."

"Customer concern, glass top shattered. Confirmed. Replaced from preorder."

Replaced sump. Tested unit. All checks good.

"Customer concern, unit will not start. Found broke door sw. Replaced from truck stock. All checks good. Unit failed vent test. Passed when disconnected. Customer must have vent cleaned to prevent future failures.; used 1 WP3406107 (Door sw) from stock"