Great as always
Karen - Spanaway, WA
Thanks for getting the job done quickly!
Harold - Spanaway, WA
Ray - Gig Harbor, WA
Cynthia - Graham, WA
Glad to have washer and dryer both looked at and repaired on the same day.
Great and Quick Service
Latoya - Spanaway, WA
The repairman was courteous, quick, and still took time to explain the repair. Perfect appointment!
Kim - Graham, WA
Emily - Tacoma, WA
Robert - Tacoma, WA
Friendly, professional did a great job and answered all my questions in terms I could understand.
Sylvia - Tacoma, WA
Jacob is prompt, courteous, proficient and professional. He answered my questions with knowledge.
Lisa - Gig Harbor, WA
Jacob arrived within the service window, had the required part in his van and completed the repair in one visit. He was very conscientious and ensured that the repairs were successful before he left. He also worked very clean, to the point of wiping his handprints off. Great technician!
Janine - Tacoma, WA
RPS Appliance service and Jacob did a very good job with communication, scheduling and service. I do not know how the pricing might work because I was dealing with the Sears Appliance insurance people in the middle. Next time skip the insurance and deal directly with RPS.
Anthony - Tacoma, WA
They did a great job while working in a small area.
Van - University Place, WA
Stress Free Fix
Ryanb - Gig Harbor, WA
We expected what the problem was, and Jacob confirmed the problem we expected quickly. He did corrective action on the problem and fixed the issue quickly.
Very professional service.
Greg - Olympia, WA
RANGE LG LRE3061BD/00 "Customer concern of unit taking too long to preheat. Found connector to broil element burnt causing no heat. Replaced connector to element. Test cycled, all checks ok."
RANGE GE JBP24W0K4WW "Installed previously ordered bake element. Test cycled, all checks ok."
DRYER-ELECTRIC SAMSUNG DV52J8700EW/A2 "Customer concern of unit making loud sound. Found seized idler pulley and rear rollers, and loose motor clamp causing motor to rattle. Replaced idler pulley, cleaned and lubed rear rollers, and tightened motor clamp. Test cycled, all checks ok. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer concern of no power to dishwasher. Tested voltage to dishwasher, 79v. Advised customer of improper voltage supplied to unit. Hooked test cord up to dishwasher and test cycled all components, checks ok. Advised customer that electrician is needed."
RANGE KENMORE 9114524190 Customer concern of clock not working. Found control board buttons functional but no display. Needs new control board. Advised customer that control board is special order part and may take awhile to arrive. ; ordrng 1 WB50T10048 (Control board)
DISHWASHER GE GLD4200M15BB Customer concern of debris in upper spray arm. Found debris in upper and lower spray arms. Needs new spray arms. ; ordrng 1 WD22X10047 (Lower spray arm) and 1 WD22X10046 (Upper spray arm)
WASHER-FRONT LOA MAYTAG MHW6000XW2 "Installed previously ordered Mcu. Test cycled, all checks ok."
RANGE WHIRLPOOL WFG540H0ES1 "Installed previously ordered knobs. Found valve stem for left rear burner twisted. Needs new valve. ; ordrng 1 WPW10279614 (LR valve), states that autho needed"
COOKTOP GE ZGU36N6H1SS "Installed previously ordered summer ring and burner body. Burner now ignites, but keeps trying to ignite after being lit. Called GE tech assist, GE advised that igniter, spark module and wire harness need to be replaced. Found that simmer ring doesn't sit in burner base properly. Found simmer ring part has been updated and burner base has not. Needs new spark module, igniter, and burner base. Burner base is discontinued. Ahs to supply parts. ; ordrng 1 WB02X10822 (Igniter) and 1 WB13K10031 (Spark module) and 1 WB31X10010 (Simmer ring) and 1 WB16X27681 (Burner base), states that autho needed"
DRYER-ELECTRIC GE DSXH43EA3WW Customer concern of unit not heating. Found open heating element causing no heat. Needs new heating element. ; ordrng 1 WE14X10015 (Heating element)
WASHER-FRONT LOA MAYTAG MHW5630HC0 Installed previously ordered tub spring and door boot. Customer has new machine installed and old unit is in garage. Unable to test without water or power.
WASHER-FRONT LOA MAYTAG MHW5630HC0 "Installed previously ordered door boot. Test cycled, all checks ok. Left failed part with customer."
DISHWASHER SAMSUNG DW80K5050US/AA 02 "Installed previously ordered sump seal. Test cycled, all checks ok. Left failed part with customer."
RANGE KENMORE 9119354190 "Installed previously ordered hinges. Test cycled, all checks ok."
DISHWASHER SAMSUNG DW80M9550UG/AA "Installed previously ordered door seal. Test cycled, all checks ok."
DISHWASHER KITCHENAID KUDR01TJWH0 Customer concern of top spray arm coming off. Found loose spray arm falling off. Needs new top spray arm. Collected $75 deductible via check. ; ordrng 1 8193504 (Top spray arm)
WASHER-FRONT LOA WHIRLPOOL GHW9400PT "Performed pm check on washer, all checks ok."
RANGE SAMSUNG NE58K9500SG "Installed previously ordered micro switch. Test cycled, all checks ok."
RANGE JENN-AIR SVE47500B "Installed previously ordered control board. Test cycled, all checks ok."
DISHWASHER SAMSUNG DW80N3030UWAA 00 "Installed previously ordered inlet valve. Test cycled, all checks ok. Left failed part with customer."