Christina - Gig Harbor, WA
Luechristie - Tacoma, WA
My problem was not resolved.
Very friendly and great service.
Everett - Lake Tapps, WA
James - Gig Harbor, WA
Larry - Tacoma, WA
Nick was prompt and did a great job.
Peggy - Puyallup, WA
Nick was very personal. Worked independently and focused. A nice young man. Thank you.
Good job, Nick!
Doreen - Puyallup, WA
Nick was quiet, professional, and efficient. I wish I could have baked him cookies!
Peggy - Puyallup, WA
Very polite nice young man
Doreen - Puyallup, WA
Nick was great. Polite, quiet, and helpful.
Cheryl - Puyallup, WA
Efficient and very professional
Nick was great and very respectful. He knew his business and even helped solve a washer problem. I wish all the service people I get would be as good as Nick.
Richard - Tacoma, WA
This is a good company with well trained service people. Repairs were scheduled without undue delay, they came on time, ordered the parts needed, and returned in a reasonable timeframe to make the repair.
Mary - Tacoma, WA
Great job done
Craig - Puyallup, WA
Great communication and service
Jeremy - Lake Tapps, WA
OTHER WHIRLPOOL GB2SHKXLT01 Preformed pm check cycle tested all checks good
WASHER-TOPLOAD LG WT7200CW "Customer concern that washer will not turn on at all, found the washers control board fails to store power causing washer not to power on. Needs new control board. ; ordrng 1 Ebr81634305 (Control board)"
WASHER-TOPLOAD MAYTAG MVWB765FW0 Preformed pm check found washer has a bad bearing in the transmission causing a loud sound in the spin cycle. Needs new transmission. Advised customer part is out of stock and they will need to move the washer to another location for us to service. ; ordrng 1 W10811956 (Gear case)
WASHER-FRONT LOA SAMSUNG WF45M5500AZ/A5 Tech was assigned as a helper;
DISHWASHER KENMORE 58716253400 "Customer concern that dishwasher spray arm came off and was burned buy the heating element also top rack is broken. Found the lower spray arm, trap, and rack stops broken. Causing the dishwasher to not clean the dishes, and the top rack keeps falling. Needs lower spray arm, trap, and 4 racks stops.; ordrng 1 5304517203 (Lower spray arm) and 1 154252701 (Trap) and 4 5300809927 (Rack stops)s"
DISHWASHER WHIRLPOOL WDT970SAHV "Customer concern that dishwasher soap dispenser seal has came off, found soap dispenser seal torn. Needs new soap dispenser. Installed new soap dispenser cycle tested all checks good."
DRYER-ELECTRIC SAMSUNG DV42H5000EW Customer said that the work order was supposed to be for the washer not the dryer. Advised customer to call back and create a work order for the washer. I DID NOT SERVICE THE DRYER AT ALL.
RANGE n/a We do not service Thermador. Advised customer to call AHS.
DRYER-ELECTRIC WHIRLPOOL WED6400SB0 Customer concern that dryer makes a lot of noise found dryer with a worn idler pulley causing dryer to make a lot of noise. Needs new idler pulley. Installed new idler pulley cycle tested all checks good; used 1 8547174V (PULLEY-IDR) from stock
DRYER-ELECTRIC ELECTROLUX EIMED55IMB0 Customer concern that dryer isn't heating. Found dryer with an open heating element causing dryer not to heat. Needs new heating element. ; ordrng 1 134792700
WASHER-TOPLOAD WHIRLPOOL WTW8500DC5 "Customer concern that washer makes a grinding sound when the tub rotates and sometimes it doesn't drain. Found the washer with a bent washplate causing washer to make a grinding sound. Needs new washplate, also found the drain hose to far in the wall causing washer to back siphon. Adjusted and zip tied drain hose is the correct position. Advised customer that the washplate is on back order. ; ordrng 1 W10752283 (Washplate)"
WASHER-TOPLOAD KENMORE 11022102310 Customer concern that washer isn't cleaning the clothes. Found worn hub on the agitator causing the washer not to clean the clothes needs new agitator. ; ordrng 1 W11105119 (Agitator)
RANGE WHIRLPOOL RF263LXTS3 Customer concern that ranges back right burner heat is high on low. Found back right burner bent out of shape and the infinite switch worn causing the ranger to work inconsistent. Needs new back right burner and infinite switch. Advised customers the part is on back order.; ordrng 1 WP660532 (Back right burner) and 1 WP3149400 (Infinite switch)
DRYER-ELECTRIC SAMSUNG DVE45N5300F/A3 Customer concern that dryer won't heat. Found dryer with an open heating element causing dryer not to heat needs new heating element. Installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
DISHWASHER WHIRLPOOL WDF520PADW5 Customer concern that dishwasher won't fill with water. Unable to verify concern tested the dishwasher at least 5 times. Dishwasher works as intended
WASHER-FRONT LOA LG 796WM3770HVA "Customer concern that washer leaks from soap dispenser, found a build up of fabric softener in the dispenser advised customers to use less fabric softener, washer works as intended."
DRYER-ELECTRIC GE DHDSR46EE1WW Installed new start switch cycle tested all checks good
DRYER-ELECTRIC KENMORE 79681582410 Preformed pm check cycle tested all checks good
DRYER-ELECTRIC KENMORE 11085091400 Preformed pm check cycle tested all checks good
WASHER-TOPLOAD KENMORE 11027072604 Installed new bearing cycle tested all checks good