Mike-paula - Edgewood, WA
Showed up early, got the job done quickly!
Leland and Karen Elvert
Karen - Gig Harbor, WA
We had damage to our refrigerator doors a few months ago and are still waiting for a door to arrive. Only one has arrived. I call every day but only talk to an answer machine and no one calls back.
Response from RPS Appliance Repair:
We are sorry to hear about the issues you are having with your refrigerator. But I belive you have us confused with Sears. We have not worked on your refrigerator, We were there to perform preventative maintenance checks on your washer, microwave, dryer, cooktop, wall oven, range and dishwasher. It sounds like you need to reach out to Sears to have them advise about the status of your refrigerator. Thank you RPS Appliance Repair
June - Lacey, WA
On time, professional, couteous
Donna - Lake Tapps, WA
Nick was professional, on time, efficient. He explained results of maintenance check. Happy to hear both washer and dryer were in good condition.
Darlene - Buckley, WA
Nick was great!
Jean - DuPont, WA
Nick arrived right on time, and serviced our three appliances that are under a maintenance agreement with Sears. (RPS has a contract with Sears). He was very efficient, and completed the job very quickly.
Christina - Gig Harbor, WA
Luechristie - Tacoma, WA
My problem was not resolved.
Very friendly and great service.
Everett - Lake Tapps, WA
James - Gig Harbor, WA
Larry - Tacoma, WA
Nick was prompt and did a great job.
Peggy - Puyallup, WA
Nick was very personal. Worked independently and focused. A nice young man. Thank you.
Good job, Nick!
Doreen - Puyallup, WA
Nick was quiet, professional, and efficient. I wish I could have baked him cookies!
Peggy - Puyallup, WA
Very polite nice young man
Doreen - Puyallup, WA
Nick was great. Polite, quiet, and helpful.
DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 01 "Customer concern that dryer makes a lot of noise. Found a worn idler pulley causing dryer to make noise, needs new idler pulley. Installed new idler pulley cycle tested all checks good.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
DRYER-ELECTRIC MAYTAG MEDB850WQ0 "Customer concern that dryer doesn't get the clothes dry . Found the bolt to the blower wheel came off , causing no airflow in dryer, reattach bolt with lock tight cycle tested all checks good."
DRYER-ELECTRIC LG DLE3500W "Customer concern that clothes are not fully drying. Found the dryer in eco mode, also found the vent had an excessive amount of bends, advised Custer of the eco mode and showed her how to switch it off, tested airflow and temps both came back in range, dryer works as intended."
DRYER-ELECTRIC SAMSUNG DV45K6500EV/A3 Installed new steam assy cycle tested all checks good
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 Customer concern that dryer throws a he error code. Found the heating element shorted causing the he error code. Needs new heating element. ; ordrng 1 DC97-14486A (Heating element)
WASHER-TOPLOAD MAYTAG MVWC565FW0 "Customer concern that clothes are not being spun out all the way. Found worn suspension rods causing washer not to complete a spin cycle, needs new suspension rods advised customer that parts are out of stock.; ordrng 1 W11130362 (SUSPENSION)"
DRYER-ELECTRIC SAMSUNG DVE50M7450W "Customer concern that dryer doesn't dry. Found an open heating element causing dryer not to heat needs new heating element, installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
DRYER-ELECTRIC MAYTAG MEDB955FC1 Installed new drum gasket cycle tested all checks good advised customer not to use for 2 hours to let glue dry
DRYER-ELECTRIC KENMORE 41749012890 "Customer concern that dryer doesn't always dry the clothes found the dryer with poor air flow causing dryer to have long dry times, vacuumed all lit out of dryer, dryer still has poor airflow advised customer to have vents cleaned."
WASHER-FRONT LOA MAYTAG MFW9700SQ0 "Customer concern that washer won't drain and won't finish a cycle found the washer with a broken impeller causing washer not to drain properly, needs new drain pump advised customer they must have the washer pulled out for service. ; ordrng 1 280187 (Drain pumpm)"
RANGE FRIGIDAIRE FFEF3016USB Customer concern that front glass is broken on the range. Advised customer we will submit it tolows. ; ordrng 1 316603902 (Outer door panel) and 1 316552801 (Middle door glass)
WASHER-FRONT LOA WHIRLPOOL WFW8740DW Customer concern that washer is not draining. Found the impeller broken on the drain pump causing the washer not to drain needs new drain pump. Advised customer that part is on back order. ; ordrng 1 WPW10605427 (Drain pump)
WASHER-TOPLOAD SAMSUNG WA48J7770AP Customer concern that the wash cap is broken. Found the wash cap broken causing clothes to get stuck around the washplate bolt. Needs new wash cap ; ordrng 1 DC66-00777A (Wash cap)
DISHWASHER GE GSD820P-35BA "Customer concern that dishwasher won't drain. Found a weak drain solenoid causing dishwasher not to drain, needs new drain solenoid. ; ordrng 1 WD21X802 (Drain SOLENOID Kit)"
DRYER-ELECTRIC MAYTAG MGDB835DW Installed new thermistor and thermal fuse cycle tested all checks good.
DRYER-ELECTRIC SAMSUNG DV42H5200EW/A3 01 Customer concern that dryer won't heat. Found an open heating element causing dryer not to heat needs new heating element installed new heating element cycle tested all checks good ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
DISHWASHER GE GDT695SMJ2ES Installed new panel cover all checks good. Customer paid deductible $75 by check.
WASHER-FRONT LOA MAYTAG MVWB850YW1 "Customer concern that washer is leaking. Unable to verify leak, I did find the tub ring not fully in place ( could be issue causing the leak) put tub right back in the right place cycle tested found no leaks."
DISHWASHER KITCHENAID KDTM354DSS4 Preformed pm check cycle tested all checks good
OTHER SAMSUNG RS275ACRS Preformed pm check cycle tested all checks good