Customer concern is unit making noise during wash. Found drive pulley nut loose. Tightened nut. Recalibrated and tested with customer. Unit checks good.

Customer concern is unit not filling with enough water. Ran recalibration and test cycle. Started normal cycle. Normal water level. Instructed on fill level.

"Replaced motor, pulley and belt. Tested with load with customer. Unit checks good."

"Customer concern is unit not spinning. Found belt had came off motor and pulley again. Tightened motor. When spinning belt wobbles. Will need new motor with pulley and drive pulley with belt. ; ordrng 1 WH49X27323 (kit transmission pul) and 1 WH49X27319 (kit washer motor and) and 1 WE12X27300 (belt drive), states that autho needed"

Customer concern is unit not spinning. Found belt was off pulley and motor on bottom of unit. Reinstalled belt. Checked errors. No codes stored. Ran full spin cycle with customer. Unit running good.