Customer concern is unit not washing good and door falling. Found springs on door are good. Increased spring tension. Door opens good. Cleaned filter and ran diagnostic test. Unit washing good.

Customer concern is unit showing i30 error. Found hose that was connected to sump got disconnecting causing strong leak. Reinstalled hose into sump and secured with zip tie. Tested. Unit checks good.

Customer concern is unit not washing. Found unit has very long drain run. At end of hose extension in floor drain there was a screen that was clogged with debris. Removed filter. Recalibrated and ran diagnostic cycle with customer. Unit checks good

Customer concern is unit has no power. Verified 120vac to unit. 13vdc going to ui board. Needs new user interface. ; ordrng 1 WD21X31909 (Ui board)

Customer concern is unit making rumble noise. Found blower wheel has lint build up causing back pressure and shaking. Cleaned blower. Tested with customer. Unit checks good.