DRYER-ELECTRIC SAMSUNG DV350AER/XAA Customer complaint that dryer will not dry properly. Found poor airflow and unresponsive moisture sensors causing unit to take a long time to dry and shut down before clothes are dry. Cleaned moisture sensors. Advised customer to have dryer duct cleaned through to the outside.

WASHER-FRONT LOA SAMSUNG WF42H500AW/A2 Customer complaint that washer door will not close. Found door lock seized. Needs new door lock. Rescheduled for 5-29 10-2; ordrng 1 DC64-00519B (Door lock)