"Customer concern is that range cooktop is cracked, RF burner is not working and Lf and LR burner knobs are broken. Found large crack in cooktop, also found failed RF element and both left side knobs damaged. Needs new cooktop, RF element and both LF and LR burner knobs. Advised customer parts show out of stock and may take time to recive AHS to supply. Requires second tech, Requires Auth.; ordrng 1 W10204939 (COOKTOP) and 1 W10823724 (ELMNT-SURF) and 1 WP74011550 (KNOB) and 1 WP74011580 (KNOB FLEX)"

"Customer concern is that dishwasher fills but doesn't wash. Cycle tested unit 20x, found no mechanical defects at time of service.advised customer to monitor and call if issue persists. Collected 95.00 trip fee via"

Customer concern is that washer is filling on spin cycle.No stored error code. Preformed calibration cycle. Cycle tested washer empty no issues. Cycle tested washer with customer provided load. Could not replicate error. All checks good.

"Customer concern is that washer agitator was free spinning. Pulled error codes via service mode F0E5, cleared errors. Found worn hub causing washer to go OOB and causing agitator to move freely. Needs new hub assembly. Installed new hub assembly calibrated washer. Cycle tested unit all checks good. Advised customer on proper loading practices.; used 1 W10528947 (HUB) from stock"

"Customer concern is that oven intermittently does not heat on bake setting. Cycle tested unit, found failed ignitor drawing 2.83amp Causing unit to not heat. Needs new ignitor. Installed ignitor, cycle tested unit 3x. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"