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Local Reviews
for Lacey, WA
Powered by Fluid LOCALWasher/Dryer
Franklyn - Lacey, WA
Repairman was here on time as scheduled
No rush.
Son - Lacey, WA
Very efficient
Valerie - Lacey, WA
Jacob was very knowledgeable and completed the repair very quickly.
Great, Courteous Service
James - Lacey, WA
The technicians are knowledgeable in appliance repairs and I would recommend this Company's service to anyone I know that needs any appliance repaired.
Washer service- great service and professional
Michael - Lacey, WA
Great service. On time too!
Gene - Lacey, WA
Jacob P.
WASHER-TOPLOAD WHIRLPOOL WTW7300DW1 "Installed previously ordered drain pump. Test cycled, all checks ok."
Jacob P.
DISHWASHER GE GDT695SMJ0ES "Customer complaint of unit not powering on. Found solid diagnostic light on main control. Per GE support, loss of communication between control board and UI board. Needs new UI board.; ordrng 1 WD21X23462 (UI Board)"
Jacob P.
WASHER-FRONT LOA SAMSUNG WF45K6200AZ/A2 11 "Customer complaint of unit not filling. Turned machine on, fills fine. Test cycled drain, checks ok. Cycle tested ×5, all checks ok. Customer also stated that power button is hard to push. Found control board not clipped into control panel all the way. Secured control board. Test cycled, all checks ok."
Jacob P.
RANGE JENN-AIR JDS8850CDS01 Customer complaint of unable to change Temps. Found top half of number pad unresponsive. Needs new control panel.; ordrng 1 W10314414 (Control panel)
Jacob P.
WASHER-TOPLOAD WHIRLPOOL WTW7300DW1 "Customer complaint of unit making loud sound. Found drain pump causing noise, no debris inside drain pump. Needs new drain pump.; ordrng 1 W10876600 (Drain pump)"
Jacob P.
DRYER-ELECTRIC ADMIRAL LNC7543A-80 "Customer complaint of dryer making loud thumping noise. Found front glide bearing fallen off, not worn. Resecured glide bearings. Test cycled, all checks ok."
Jacob P.
DISHWASHER KITCHENAID KDPE334GBS0 "Installed previously ordered drain pump. Test cycled, all checks ok"
Jacob P.
WASHER-FRONT LOA LG WM3700HWA "Customer complaint that they can't select the normal or bright whites cycle. Found when changing cycle, ui board skips those 2 cycles. Needs new ui board.; ordrng 1 EBR85194701 (UI board)"
Jacob P.
WASHER-FRONTLOAD FRIGIDAIRE n/a "Customer complaint of unit not spinning. Test cycled, unit spins. Filled to test machine, unit doesnt drain. Found debris in drain pump filter. Removed debris. Test cycled, all checks ok."
Jacob P.
DRYER-ELECTRIC MAYTAG MEDB400VQ1 "Performed PM check on dryer, all checks ok"
Jacob P.
WASHER-TOPLOAD MAYTAG MVWB300WQ2 "Performed PM check on washer, all checks ok"
Jacob P.
DISHWASHER GE GDT695SMJ0ES "Installed previously ordered control board. Test cycled, all checks ok."
Jacob P.
DISHWASHER GE PDT715SYN0FS Installed previously ordered sump assy. Unable to fully test without water hookups.
Jacob P.
WASHER-TOPLOAD WHIRLPOOL WTW5000DW1 "Customer complaint of lid locked and drain pump won't stop running. Found unit stuck in cycle. Cancelled out cycle. No error codes stored. Test cycled, all checks ok."
Jacob P.
DISHWASHER KITCHENAID KDPE334GBS0 Customer complaint of unit making loud noise. Found bad bearing in drain pump causing noise. Needs new drain pump.; ordrng 1 WPW10531320 (Drain pump)
Jacob P.
DISHWASHER WHIRLPOOL DU8000XB0 "Customer complaint of black buildup on grate in back of machine. Removed grate and cleaned. Reinstalled, all checks ok."
Jacob P.
RANGE MAYTAG MER5555QAW "Installed previously ordered surface elements. Test cycled, all checks okay"
Jacob P.
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 01 "Customer complaint of loud squealing sound. Found worn idler pulley and seized rollers. Replaced idler pulley and rollers. Cycle tested, checks ok. Performed air flow test, failed. Advised customer that vent needs to be cleaned ASAP.; used 1 DC93-00634A (Idler pulley), and 2 Dc97-16782a (Roller) from stock"
Jacob P.
WASHER-TOPLOAD FRIGIDAIRE FFTW4120SW1 "Performed PM check on washer, all checks ok"
Jacob P.
DISHWASHER GE GDT695SMJ0ES "Installed previously ordered control board, new board also has software issue. Checked voltage and polarity, checks ok. Control board bad out of the box. Needs new control board.; ordrng 1 WD21X24901 (Control board)"
Jacob P.
WASHER-TOPLOAD WHIRLPOOL WTW5000DW0 "Customer complaint of unit making loud sound. Found stripped hub causing sound. Replaced hub. Test cycled, all checks ok.; used 1 W10528947 (Hub) from stock"
Jacob P.
WASHER-FRONT LOA LG WM3700HWA "Installed previously ordered display board. Test cycled, all checks ok."
Jacob P.
WASHER-FRONT LOA WHIRLPOOL WFW95HEDW "Customer complaint of unit leaking from bottom of door and clothes not smelling fresh after cycle. Found dirty door glass causing leak. Found slow drain error stored, removed drain pump filter and cleaned debris. Cleaned door glass and door seal. Test cycled, all checks ok."
Jacob P.
DISHWASHER SAMSUNG DW80K7050UG/AA 03 "Installed previously ordered feed tube. Test cycled, all checks ok"
Jacob P.
WASHER-TOPLOAD SAMSUNG WA52M7750AW/A4 01 "Installed previously ordered pcb kit. Test cycled, all checks ok"
Jacob P.
WASHER-TOPLOAD LG WD100CW "Installed previously ordered lid assembly. Test cycled, all checks ok."
Jacob P.
WASHER-FRONT LOA LG WM3700HWA Customer complaint of knob not changing cycles. Found display responsive but cycle select won't change. Needs new display board.; ordrng 1 EBR85194701 (Display board)
Jacob P.
DISHWASHER GE GDT695SMJ0ES "Customer complaint of unit not powering on. Found status led on control board steady on, indicating a software issue with the control board. Needs a new control board.; ordrng 1 WD21X22949 (Control board)"
Jacob P.
WASHER-TOPLOAD LG WD100CW Customer complaint of hinge broken. Found housing for hinge on lid broken. Needs new lid assy.; ordrng 1 AGM75369503 (Lid assy)
Jacob P.
DISHWASHER SAMSUNG DW80K7050UG/AA 03 "Customer complaint of unit producing LC error and top spray arm coming off. Customer stated they shut unit off for about a week and ran it again and it finished the cycle. Uninstalled unit and checked for leaks, no signs of water under unit. Needs new feed tube. Advised customer to use dishwasher and if LC code happens again then to call back. Informed customer part is on back order.; ordrng 1 DD82-01308A (Feed tube)"
Jacob P.
WASHER-TOPLOAD SAMSUNG WA52M7750AW/A4 01 "Customer complaint of unit not finishing cycle when ran overnight twice, then leaked and flooded laundry room. Customer stated she's ran as few small cycles since the and everything finished fine. Found 4C (no water), bc2 (stuck key) and DC (lid lock open) errors stored. Test cycled machine on deep wash, no signs of leaks. Per STG, ordering new PCB kit.; ordrng 1 DC92-02005A (PCB kit)"
Jacob P.
WASHER-TOPLOAD KENMORE 11068132414 "Performed pm check on washer, all checks ok."
Jacob P.
RANGE JENN-AIR JES9800CAS00 "Installed previously ordered control panel. Test cycled, found right rear burner receiving no voltage. Infinite switch burnt. Needs new infinite switch.; ordrng 1 WP74008940 (Infinite switch), states that autho needed"
Jacob P.
DRYER-ELECTRIC WHIRLPOOL WGD94HEXW0 "Customer complaint of dryer not starting. Found worn idler causing no start. Replaced idler pulley and delinted dryer. Test cycled, all checks ok.; used 1 W10837240 (Idler pulley) from stock"
Jacob P.
RANGE MAYTAG MER5555QAW "Installed previously ordered bake element. Test cycled, all checks ok. Customer advised that surface elements are heating irregularly also. Receptacles are good, no loose or burnt contacts. Infinite switches sending proper voltage and cycling temps properly. Turned all elements on high, found all 4 elements have weak/dark spots causing irregular heating. Needs new surface elements.; ordrng 2 WPW10345410 (Surface element 8')s and 2 WPW10259868 (Surface element 6')s, states that autho needed"
Jacob P.
RANGE GE JS645SLSS "Complaint that oven doesnt stay on. Unable to fully test due to no power hook ups. Removed back panel, no signs of shorted wires. Removed console, no signs of shorted wires. Physical inspection checks ok."
Jacob P.
DISHWASHER KENMORE 66516492300 "Customer complaint of unit catching fire. Found control board black and melted through control panel. UI board and thermal fuse also black. Multiple connectors on wire harness melted and burnt. Needs new UI board, control board, control panel, thermal fuse and wire harness. UI board, control board and wire harness discontinued. AHS to supply parts. ; ordrng 1 8539436 (UI board) and 1 8539379 (Control board) and 1 WP8542370 (Control panel) and 1 8193762 (Thermal fuse) and 1 8534932 (Wire harness)"
Jacob P.
DISHWASHER GE GSD3300R00BB "Customer complaint of unit not filling. Found valve under sink to dishwasher closed. Opened valve. Test cycled, all checks ok."
Jacob P.
WASHER-FRONT LOA LG WM9000HVA "Customer complaint that unit is shaking and making weird sound during spin cycle. Customer stated that cycle always finishes, but last 2 times it has shaken a lot. Test cycled empty, checks ok. Test cycled with load, unable to verify issue. Advised customer the sound he's hearing is water coming out of the clothes and that shaking while moving from low to high speed spin is normal. Machine functioning as designed at time of service."
Jacob P.
RANGE MAYTAG MER5555QAW "Customer complaint of bake not working. Found good voltage to bake element, bake element open. Needs new bake element.; ordrng 1 WPW10276482 (Bake element)"
Jacob P.
DRYER-ELECTRIC MAYTAG MEDB835DW3 "Customer complaint of dryer making loud grinding sound. Found worn idler pulley causing sound. Replaced idler pulley. Test cycled, all checks ok.; used 1 279640 (Idler pulley) from stock"
Jacob P.
RANGE GE JB630RF4SS "Installed previously ordered surface element. Test cycled, all checks ok."
Jacob P.
DISHWASHER JENN-AIR JDB1080AWS "Customer complaint of grinding sound while washing. Disassembled sump down to chopper, cleaned all debris out. Reassembled, still making grinding sound. Motor has bad bearing. Also found inner door panel worn and cracked along bottom wearing down on tub. Needs new sump assy and inner door panel. Inner door panel discontinued, AHS to supply parts.; ordrng 1 6-919963 (Sump assy) and 1 99003140 (Inner door panel)"
Jacob P.
DISHWASHER LG LDS5811ST/02 "Installed previously ordered door seal. Test cycled, all checks ok."
Jacob P.
RANGE GE JB630RF4SS Customer complaint of surface element not heating. Found element open and receiving good voltage. Needs new surface element. ; ordrng 1 WB30T10133 (Surface element)