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Local Reviews
for Lacey, WA
Powered by Fluid LOCALWashing machine repair
Judy - Lacey, WA
The rep did a great job. He was on time and replace the stabilizers. the washing machine works much better now. Thanks for the help. Thie only thing we are not thrilled with is American Home Shield.
Great service!
June - Lacey, WA
On time, professional, couteous
Ana
Ana - Lacey, WA
Washer/Dryer
Franklyn - Lacey, WA
Repairman was here on time as scheduled
No rush.
Son - Lacey, WA
Very efficient
Valerie - Lacey, WA
Jacob was very knowledgeable and completed the repair very quickly.
Great, Courteous Service
James - Lacey, WA
The technicians are knowledgeable in appliance repairs and I would recommend this Company's service to anyone I know that needs any appliance repaired.
Washer service- great service and professional
Michael - Lacey, WA
Great service. On time too!
Gene - Lacey, WA
Jacob P.
COOKTOP GE ZGU36N6H1SS "Installed previously ordered summer ring and burner body. Burner now ignites, but keeps trying to ignite after being lit. Called GE tech assist, GE advised that igniter, spark module and wire harness need to be replaced. Found that simmer ring doesn't sit in burner base properly. Found simmer ring part has been updated and burner base has not. Needs new spark module, igniter, and burner base. Burner base is discontinued. Ahs to supply parts. ; ordrng 1 WB02X10822 (Igniter) and 1 WB13K10031 (Spark module) and 1 WB31X10010 (Simmer ring) and 1 WB16X27681 (Burner base), states that autho needed"
Jacob P.
WASHER-FRONT LOA MAYTAG MHW5630HC0 Installed previously ordered tub spring and door boot. Customer has new machine installed and old unit is in garage. Unable to test without water or power.
Jacob P.
RANGE SAMSUNG NE63T8111SG "Complaint of broken glass top. No model and serial tag on unit. Note on top of unit that says 'awaiting buy out from Samsung'. Needs new glasses top, part shows not available. Called asurion tech assist. Tech assist advised to talk to store manager and advise them of the situation. Unable to repair due to no model and serial tag and part not available."
Jacob P.
DISHWASHER GE GDF530PGM4WW Installed new drain pump. Found connector to drain pump broken. Needs new wire harness. ; ordrng 1 WD21X26440 (Wire harness)
Jacob P.
RANGE KITCHENAID KESC307BWH9 "Customer concern of door not closing properly and door glass broken. Customer stated that door would not shut properly, when she tried to shut the door the frame twisted and shattered the glass. Found left hinge not seated correctly causing door not to shut. Reseated hinge, checks ok. Needs new outer door glass. Door glass is discontinued. Ahs to supply parts. ; ordrng 1 9781244 (Door glass)"
Jacob P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer concern of unit not filling with enough water causing poor wash. Found wash pump not turning on. Tested voltage, good voltage to wash pump. Needs new wash pump. ; ordrng 1 W11084656 (Wash pump)"
Jacob P.
WASHER-TOPLOAD MAYTAG MVWB765FW3 "Installed previously ordered lid lock. Test cycled, found loose rotor scraping on stator. Needs new rotor and stator. ; ordrng 1 W11195971 (Stator) and 1 W11260238 (Rotor), states that autho needed"
Jacob P.
DRYER-ELECTRIC WHIRLPOOL WED95HEDW0 "Customer concern of unit taking a long time to dry. Found lint build up in blower housing and lint trap grill. Also found fabric softener buildup in lint filter. Cleaned out lint build up and scrubbed lint filter. Ran air flow test, failed. Removed vent from back of dryer and ran air flow test again, passed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Unit functioning as designed."
Jacob P.
DISHWASHER SAMSUNG DW80K7050UG/AA 03 Came to install cutlery basket. Handed part to customer at door.
Jacob P.
DISHWASHER FRIGIDAIRE LFID2426TF2A "Customer concern of unit not draining. Canceled cycle upon arrival, unit drained. Found debris in air gap, removed debris. Test cycled drain pump ×10, unable to get unit to not drain. All checks ok at this time. Advised customer to call back if problem persists."
Jacob P.
COOKTOP GE JP360A0V1AA Customer concern of cooktop not relating temperatures. Found shorted infinite switches causing irregular temps. Needs all new infinite switches. Halogen infinite switch is discontinued. AHS to supply parts. ; ordrng 1 WB24X29364 (Infinite switch) and 1 WB23K5053 (Halogen infinite switch) and 1 WB23M8 (Infinite switch) and 1 WB23M9 (Infinite switch)
Jacob P.
RANGE FRIGIDAIRE FFGF3053LSJ "Installed previously ordered door seal. Test cycled, all checks ok."
Jacob P.
DISHWASHER GE GDF530PGM4WW Concern of missing part. Found unit missing drain pump. Needs new drain pump. ; ordrng 1 WD19X25461 (Drain pump)
Jacob P.
WASHER-TOPLOAD MAYTAG MVWB765FW3 "Customer concern of unit stopping in the middle of the cycle, sometimes won't lock or unlock. Found f5e1 error stored (lid lock failure). Test cycled lid lock in service mode, lid only locks/ unlocks ~25% of the time. Needs new lid lock. ; ordrng 1 W10810403 (Lid lock)"
Nick R.
WASHER-TOPLOAD MAYTAG MVWB835DW1 Installed new drain pump and control board. Cycle tested all checks good.
Jacob P.
WASHER-FRONT LOA MAYTAG MHW5630HC0 Customer concern of door boot folded and torn. Found tub spring broken causing tub and basket to fall. Also found holes in door boot causing leak. Needs new tub springs and door boot. ; ordrng 1 W11314648 (Door boot) and 1 W11314394 (Tub spring)
Jacob P.
COOKTOP GE ZGU36N6H1SS "Came to install previously ordered burner body and ring. Burner ring was incorrect part. Also found igniter switch continues to spark after burner is lit. Need to reorder burner ring and order igniter switch. ; ordrng 1 WB24X10091 (Igniter switch) and 1 WB16X27935 (Burner ring), states that autho needed"
Jacob P.
DRYER-ELECTRIC AMANA NED4655EW1 "Customer concern of having to run multiple cycles to dry clothes. Ran air flow test, 100% blockage. Removed vent from back of dryer and ran air flow test again, passed. Advised customer that vent from back of dryer to outside needs to be cleaned before using the dryer again. Unit functioning as designed."
Jacob P.
DISHWASHER SAMSUNG DW80K7050UG/AA 03 "Customer concern of LC error code and piece of cutlery basket broken. Customer stated they left breaker off to unit for 3-4 days, has used machine a few times since then with no error code. Inspected under machine in base, signs of water in drip pan but nowhere else. Test cycled machine, no signs of leak. Found bottom of cutlery basket broken causing utensils to fall out the bottom. Needs new cutlery basket. ; ordrng 1 DD82-01112A (Cutlery basket)"
Jacob P.
DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 01 "Customer concern of unit making squealing noise. Found 1 roller worn and 1 roller seized. Replaced 2 rollers, cleaned and lubed other 2 rollers. Test cycled, no more squealing noise. All checks ok. ; used 2 DC97-16782A (DRUM ROLLER) from stock"
Jacob P.
WASHER-TOPLOAD KENMORE 11027072601 "Installed previously ordered suspension rods. Test cycled with a load, all checks ok."
Nick R.
DRYER-ELECTRIC WHIRLPOOL WED4815EW1 "Customer concern that the door handle has broken found door handle to dryer is broken, installed customer provided handle. Advised customer that we will not warranty the part since we didn't order it. Cycle tested all checks good."
Jacob P.
RANGE GE PS978ST1SS "Installed previously ordered control panel, ui board and relay board. Test cycled, all checks ok."
Nick R.
WASHER-TOPLOAD MAYTAG MVWB835DW1 Customer concern that they got a long drain error code and then the washer wouldn't turn on at all. Found a shorted drain pump and a shorted control board. Causer washer to not power on. Needs new drain pump and new control board. Advised customer parts are on back order.; ordrng 1 W11024149 (Control board) and 1 W10876600 (Drain pump)
Jacob P.
DISHWASHER WHIRLPOOL DU915PWSB0 "Customer concern of unit over heating, melting plastic and breaking glasses, upper spray arm not moving, leaks from both sides and start button sometimes won't work. Found control board always sending voltage to heating element, worn door seal, plugged spray arm and shorted console. Needs new control board, console, door seal and upper spray arm. Control board is discontinued. AHS to supply parts. ; ordrng 1 W10039780 (Control board) and 1 WPW10101960 (Console) and 1 WPW10509257 (Door seal) and 1 WP8519604 (Upper spray arm)"
Jacob P.
RANGE FRIGIDAIRE FFGF3053LSJ "Customer stated that previous worker came out and detected gas leaks from front right burner, below manifold in cavity and at supply line connection behind unit. Using gas detector, checked all burners, bake and broil rails and all supply connections behind oven. No leaks detected. Customer stated that gas smell is very strong while using oven. Found door seal very worn causing leak. Needs new door seal. ; ordrng 1 316403101 (Door seal)"
Jacob P.
COOKTOP GE ZGU36N6H1SS Customer concern of back right burner not igniting. Found debris causing poor gas flow and poor grounding source for spark. Needs new burner ring and burner body. ; ordrng 1 WB16X27935 (Burner ring) and 1 WB31X10010 (Burner body)
Jacob P.
WASHER-TOPLOAD KENMORE 11027072601 Customer concern of unit going out of balance no matter what. Found very worn suspension rods causing machine to go out of balance. Needs new suspension rods. ; ordrng 1 W10820048 (Suspension rods)
Jacob P.
RANGE MAYTAG MER5775RAW "Installed previously ordered temp probe. Test cycled, all checks ok."
Jacob P.
DISHWASHER GE GDP615HSM0SS "Customer concern that the dishwasher is not draining. Found debris in drain pump. Removed debris. Test cycled, all checks ok."
Jacob P.
DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 "Customer was that dryer was making a squealing noise. Found worn roller, worn roller shaft and worn idler pulley. Replaced idler pulley, roller and roller shaft. Test cycled, all checks ok.; used 1 Dc93-00634a (Idler pulley), and 1 Dc97-16782a (Roller) from stock"
Jacob P.
DISHWASHER WHIRLPOOL WDF520PADM3 Customer concern of unit draining from air gap. Found hose from air gap to garbage disposal plugged. Removed debris. Unit still draining from air gap. Advised customer they need a plumber to correct issue. Machine functioning as designed.
Jacob P.
DISHWASHER KENMORE 58714012406A "Installed previously ordered drain pump. Test cycled, all checks ok."
Jacob P.
RANGE GE PS978ST1SS "Customer concern of multiple buttons not working and oven will shut itself off while preheating. Found most buttons along bottom of console unresponsive and oven takes itself out of bake mode while preheating. Needs new console, ui board and relay board. ; ordrng 1 WB27T11430 (Control UI Asm) and 1 WB27T11380 (Range glass control panel) and 1 WB27T11356 (Board RPSM MAIN)"
Jacob P.
DISHWASHER KENMORE 58714012406A "Customer concern of unit not draining. Found drain pump very noisy, no debris inside pump. Unit drains but very slowly. Found no blockages in hoses and drain pump still very loud. Found bad bearing in drain pump causing slow drain. Needs new drain pump. ; ordrng 1 A00126501 (Drain pump)"
Jacob P.
RANGE MAYTAG MER5775RAW Customer concern of oven not working. Found temp probe ohms out of range causing oven to think its preheated too early and not heat. Needs new temp probe. ; ordrng 1 12001656 (Temp probe)
Jacob P.
WASHER-TOPLOAD MAYTAG MVWB835DW4 "Customer concern was that the machine was showing error codes and shaking a lot. Found F0E3 (overloading), F0E5 (out of balance), and a F2E1 (UI stuck button). Checked display board, all checks ok. Checked suspension rods, all checks ok. Machine was not level. Leveled out machine. Test cycledwith a load, all checks ok."
Jacob P.
RANGE LG LRE3061ST/00 "Customer concern of broil not working. Checked continuity on broil element, checks ok. Found burnt wire to element. Replaced connector. Test cycled, all checks ok."
Jacob P.
WASHER-TOPLOAD WHIRLPOOL WTW8800YC0 "Installed previously ordered bleach dispenser. Test cycled, all checks ok."
Jacob P.
WASHER-FRONT LOA SAMSUNG WF42H5000AW/A2 "Installed previously ordered inverter board. Test cycled, all checks ok."
Jacob P.
DISHWASHER MAYTAG MDB4949SDZ0 "Customer concern of unit not draining. Found plug inside new garbage disposal still in. Punched out plug. Test cycled, all checks ok."
Jacob P.
WASHER-TOPLOAD WHIRLPOOL WTW5600VQ0 "Customer concern of unit leaking. Test cycled, no leaks. Found crack in tub ring where dispenser is. Needs new tub ring. Tub ring is discontinued. AHS to supply parts. ; ordrng 1 W10168523 (Tub ring)"
Jacob P.
WASHER-TOPLOAD WHIRLPOOL WTW8800YC0 Customer concern of unit leaking a lot. Found hole in bleach dispenser hose causing leak. Needs new bleach dispenser assy.; ordrng 1 WPW10187307 (Bleach dispenser assy)
Jacob P.
DRYER-ELECTRIC SAMSUNG DV45H7000EW/ A202 "Customer concern is that the dryer wasn't heating and time is decreasing too quickly. Found open heating element. Installed new heating element. Test cycled, all checks ok. Found timed dry functioning normal, advised customer to use timed dry when running mixed loads. ; used 1 DC97-14486A (Heating element) from stock"
Jacob P.
WASHER-TOPLOAD WHIRLPOOL WTW5600VQ0 "Customer concern of unit leaking. Test cycled, no leaks. Found crack in tub ring where dispenser is. Needs new tub ring. Tub ring is discontinued. AHS to supply parts. ; ordrng 1 W10168523 (Tub ring)"