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Local Reviews
for Sumner, WA

RPS Appliance Repair Rated 4.2 out of 5 stars based on 5 customer reviews

Map of Sumner, WA

Bernie




Review of RPS Appliance Repair


Map of Sumner, WA

Great Service




Review of RPS Appliance Repair

Great Service


Map of Sumner, WA

Ms




Review of RPS Appliance Repair

Great service, very professional and helpful.


Map of Sumner, WA

Great service




Review of RPS Appliance Repair


Map of Sumner, WA

dishwasher




Review of RPS Appliance Repair

my appliance never got fixed. very disappointed


Response from RPS Appliance Repair:

Sorry to hear you are not happy with us, I wish you would have called us prior to leaving a bad review. Your dishwasher did not get fixed because we are waiting on your home warranty provider to locate the needed parts or decide about replacement options. All of that is out of our hands. You should contact them about the status.


Branden W.

Branden W.

DISHWASHER GE GDF520PGJ2BB Customer concern is that dishwasher does not drain and is plugged . Found disposal plug not knocked out by plumber causing no drain. Knocked out disposal plug cycle tested x3. All checks good.

Near 127th St Ct E, Sumner, WA 98391
Branden W.

Branden W.

WASHER-TOPLOAD SAMSUNG WA52M7750AV/A4 01 Customer concern washer will not power on found washer fails to power on found 120vac to main board. Main board and user board not communicating. Per SGT need to replace main board assembly. Part is factory order and may take awhile to receive. ; ordrng 1 DC92-02005A (Main pcb assembly)

Near Hunt Ave, Sumner, WA 98390
Branden W.

Branden W.

DRYER-ELECTRIC GE DBXR453EV1WW "Customer concern is that dryer makes squealing noise when first started. Found idler pulley sticking and front glides worn. Lubed pulley and replaced glides. All checks good. ; used 2 WE1M504 (SLIDE DRUM (WHITE)), and 2 WE1M1067 (SLIDE BEARING (GREEN)) from stock"

Near 143rd Ave Ct E, Sumner, WA 98390
Branden W.

Branden W.

WASHER-FRONT LOA WHIRLPOOL WFW8740DW Installed drain pump previous tech ordered. Cycle tested. All checks good.

Near 125th St Ct E, Sumner, WA 98391
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DVE52M7750V/A3 Customer concern is that dryer makes clicking noise when running. Not making noise at time of service. Took dryer apart. Found lint build up in blower wheel. Vacuumed inside of dryer. Lubed rollers. Cycle tested. All checks good.

Near 203rd Ave E, Sumner, WA 98391
Branden W.

Branden W.

DISHWASHER SAMSUNG DW80M2020US/AA 00 Customer concern is that dishwasher stopped working again and normal flashes. Found inlet valve leaking causing leak sensor to be set off. Needs new inlet valve. Different leak source than previous service. Advised part shows back ordered. May take awhile to get. Needs authorization. ; ordrng 1 DD81-02265A (A/S-WATER VALVE)

Near 75th St Ct E, Sumner, WA 98390
Branden W.

Branden W.

RANGE KENMORE 3627391591 Customer concern is that front left burner will not ignite and bake does not operate. Found failed burner head causing burner to not light. Found bake ignitor only draws 2.3 amps. Should be 2.5 to 3.0 needs new bake ignitor and burner head. ; ordrng 1 WB29K25 (BRNR HEAD LG) and 1 WB2X9154 (OVEN IGNITER)

Near 212th Ave E, Sumner, WA 98391
Nick R.

Nick R.

WASHER-FRONT LOA WHIRLPOOL WFW8740DW Customer concern that washer is not draining. Found the impeller broken on the drain pump causing the washer not to drain needs new drain pump. Advised customer that part is on back order. ; ordrng 1 WPW10605427 (Drain pump)

Near 125th St Ct E, Sumner, WA 98391
Branden W.

Branden W.

DISHWASHER SAMSUNG DW80K7050UG/AA 02 Installed new sump assembly and spray arm. Cycle tested. All checks good.

Near 226th Ave Ct E, Sumner, WA 98391
Branden W.

Branden W.

WASHER-FRONT LOA SAMSUNG WF42H5200AP/A2 01 Installed new boards and hall sensor. Calibrated washer. Cycle tested empty and with a load. All checks good.

Near 180th Ave Ct E, Sumner, WA 98391
Branden W.

Branden W.

DISHWASHER GE PDT750SMF8ES "Customer concern is that dishwasher does not always drain causing it to overfill and leak. Also does not wash well. Found F5 (inverter communication failure) F44 (inverter failure) errors stored. Needs new inverter board, drain pump, drain hoses and flood switch. Dishwasher installed before flooring. Dishwasher sitting below floor. Customer to have dishwasher removed or will need to pay for 2 techs to remove dishwasher. AUTH NEEDED. ; ordrng 1 WD35X21194 (INVERTER SERVICE KIT) and 1 WD26X22810 (VARIABLE DRAIN PUMP ASM) and 1 WD24X23016 (HOSE LOOP DRAIN HIGH) and 1 WD24X10062 (DRAIN HOSE) and 1 WD21X10519 (FLOOD SWITCH ASSEMBLY)"

Near 229th Ave E, Sumner, WA 98391
Nick R.

Nick R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer concern that dishwasher isn't washing the dishes. Unable to verify concern tested dishwasher multiple times, found no issues. Dishwasher works as intended. Advised customer to use a vinegar in a cup to help with the smell. Also Advised customer to call back if problem comes back."

Near 111th St E, Sumner, WA 98391
Branden W.

Branden W.

WASHER-TOPLOAD MAYTAG MVWX655DW1 Customer concern is that washer does not agitate and sometimes will not spin. Found failed shift actuator causing washer to be stuck in spin and not agitate properly. Replaced actuator. Also found clogged cold water inlet screen causing long fill times. Cleaned screen. Recalibrated. Cycle tested. Unable to find any issues with spin cycle. All checks good. ; used 1 WPW10006355 (ACTUATOR) from stock

Near 91st St E, Sumner, WA 98391
Nick R.

Nick R.

DRYER-ELECTRIC MAYTAG MDE7657BYW Preformed pm check cycle tested all checks good

Near Cedarview Dr E, Sumner, WA 98391
Branden W.

Branden W.

WASHER-TOPLOAD KENMORE 11027102310 Customer concern is that washer would not spin. Washer started to spin after being unplugged for awhile. Also washer is loud in spin cycle. Found failed bearings in transmission causing noise. Also found broken cycle knob. Needs new transmission and knob. Both parts are manufacturer back ordered. Declined to repair at this time.

Near Rainier St, Sumner, WA 98390
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DV42H5200EP/A3 01 Customer concern is that dryer does not heat. Found open heating element causing no heat. Replaced element. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

Near 180th Ave Ct E, Sumner, WA 98391
Nick R.

Nick R.

OTHER KENMORE 59672013017 Preformed pm check cycle tested all checks good

Near 208th Ave E, Sumner, WA 98391
Branden W.

Branden W.

DISHWASHER SAMSUNG DW80K7050UG/AA 02 Customer concern is that dishwasher produces error (leak) and makes grinding noise. Found debris in drain pump causing noise. Debris also cracked sump causing leak. Needs new sump assembly. Also found worn lower spray arm. Needs new spray arm. Needs auth. ; ordrng 1 DD82-01313A (A/S ASSY-SUMP) and 1 DD82-01312A (A/S ASSY-NOZZLE LOWER)

Near 226th Ave Ct E, Sumner, WA 98391
Branden W.

Branden W.

DISHWASHER SAMSUNG DW80M2020US/AA 00 Customer concern is that dishwasher will not run and normal light flashes. Normal light flashing because leak detector is tripped causing unit to not run. Found upper left rear rack mount loose through tub causing leak. Secured all mounts. Cycle tested. All checks good. Unable to reach property owner to collect deductible.

Near 75th St Ct E, Sumner, WA 98390
Nick R.

Nick R.

WASHER-FRONT LOA SAMSUNG WF448AAW/XAA 01 Customer concern that washers door lock screws keep falling out. Found door lock striped causing door lock to become loose. Needs new door lock. Installed new door lock cycle tested all checks good ; used 1 DC64-00519B (Door lock) from stock

Near 153rd Ave E, Sumner, WA 98391
Branden W.

Branden W.

WASHER-FRONT LOA SAMSUNG WF42H5200AP/A2 11 Installed new main pcb and door lock. Recalibrated washer. Cycle tested. All checks good.

Near 221st Ave E, Sumner, WA 98391
Branden W.

Branden W.

WASHER-FRONT LOA MAYTAG MHW3505FW1 "Customer concern is that washer will intermittently power off. 120v with proper polarity supplied at main board. No errors stored. Cycle tested under full amp draw, no issues. Reseated all power connections at wall plug, noise filter, main board and user board. Unable to reproduce power loss at time of service. Did find power button on user interface board not responding properly. This could also be cause of power loss. Needs new UI board. Board is back ordered at manufacturer with no listed ETA. Needs auth. ; ordrng 1 W10911040 (panel-cntl)"

Near 54th St Ct E, Sumner, WA 98390
Branden W.

Branden W.

DRYER-ELECTRIC WHIRLPOOL RED4440VQ1 Installed new timer. Cycoe tested on timed and auto dry setting. Good Temps and airflow. All checks good.

Near 113th St E, Sumner, WA 98391
Branden W.

Branden W.

WASHER-FRONT LOA SAMSUNG WF42H5200AP/A2 11 Customer concern is that washer will intermittently not power on or it will power off mid cycle. Previous company replaced user interface board. Found 120.4 VAC with proper polarity to washer. Main board failing to store power. Needs new main board. Also found multiple door lock failure errors stored. Needs new door lock. Next service 10/16 10-2; ordrng 1 DC92-01803C (ASSY PCB MAIN) and 1 DC64-00519D (Door lock)

Near 221st Ave E, Sumner, WA 98391
Branden W.

Branden W.

DRYER-ELECTRIC WHIRLPOOL RED4440VQ1 Customer concern is dryer does not heat. Found failed contacts in timer causing no heat. Needs new timer. Dryer pulled out and floor damaged prior to service. Next service Wednesday 10/7 10-2; ordrng 1 WPW10185972 (timer)

Near 113th St E, Sumner, WA 98391
Branden W.

Branden W.

DRYER-ELECTRIC KENMORE 11087728701 "Complaint that dryer makes squealing noise. Found worn idler pulley making noise. Replaced idler pulley. Cycle tested. All checks good. Vacuumed inside of dryer. ; used 1 279640 (PULLEY,IDLER) from stock"

Near 221st Ave E, Sumner, WA 98391
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DV42H5000EW/A3 Complaint that dryer does not heat. Replaced failed element. Advised that dryer has poor airflow and vent needs to be cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

Near 195th Ave E, Sumner, WA 98391
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DV48H7400EW/A2 01 "Installed new board. Also found open heating element causing no heat. Replaced element. Cycle tested. Dryer operates well. Air flow test failed. Advised to have dryer bent cleaned from dryer to outside. Auth L1-37682688065; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 279457 (WIRE-SPADE) from stock"

Near 66th St E, Sumner, WA 98390
Branden W.

Branden W.

DISHWASHER SAMSUNG DW80N3030US/AA 00 Installed new inlet valve. Cycle tested. All checks ok. Shut off under sink dripping. Advised valve may need repair. Left failed part as it caused a water leak. Left unit out of cavity as that's how it was prior to service.

Near 214th Ave Ct E, Sumner, WA 98391
Branden W.

Branden W.

WASHER-FRONT LOA MAYTAG MHW5500FW1 Complaint that washer will not turn on. 120v to main board. 5v from main to user board. Per tech guide. Needs new UI assembly. Next visit 9/10 8-12; ordrng 1 W10911042 (PANEL-CNTL)

Near 203rd Ave Ct E, Sumner, WA 98391
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DV42H5200EF/A3 02 Complaint that dryer will not heat. Found open heating element. Replaced element. Cycle tested. All checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

Near 114th St E, Sumner, WA 98391
Branden W.

Branden W.

WASHER-FRONT LOA MAYTAG MHW5500FW1 Installed new UI board. All checks good.

Near 203rd Ave Ct E, Sumner, WA 98391
Branden W.

Branden W.

DRYER-ELECTRIC SAMSUNG DV48H7400EW/A2 01 Complaint that dryer will not power on. Found broken power button. Needs new UI PCB. Next service 9/16 8-12; ordrng 1 DC92-01624C (ASSY PCB SUB)

Near 66th St E, Sumner, WA 98390
Branden W.

Branden W.

WASHER-FRONT LOA SAMSUNG WF45N5300AW/US 51 Complaint that washer will not rinse or spin and door is locked. Found washer not able to drain. Cleaned debris from drain filter. Cycle tested. All checks ok.

Near 157th Ave E, Sumner, WA 98390
Branden W.

Branden W.

DISHWASHER WHIRLPOOL WDP370PAHB0 Complaint that dishes do not get clean and do not dry. Found micro filter and sump screen clogged with food debris. Advised to regularly clean filters. Test cycle unit. Good spray pressure. Heating working normally. Found no drying agent in dispenser. Advised drying agent must be used for proper drying. Dishwasher checks good.

Near 214th Ave E, Sumner, WA 98391
Nick R.

Nick R.

WASHER-FRONT LOA WHIRLPOOL WTW7000DW0 Performed PM check cycle tested all checks good.

Near 123rd St E, Sumner, WA 98391
Branden W.

Branden W.

DISHWASHER SAMSUNG DW80N3030US/AA 00 Complaint that dishwasher errors and constantly drains. Found failed inlet valve causing a leak. Leak detector trips and runs pump. Needs new inlet valve. Next service 9/3 10-2; ordrng 1 DD82-01588A (Inlet vlave)

Near 214th Ave Ct E, Sumner, WA 98391
Branden W.

Branden W.

RANGE KITCHENAID KSEG950ESS1 Installed new control. Cycle tested. Good temps. All checks ok

Near 196th Ave E, Sumner, WA 98391
Nick R.

Nick R.

DRYER-ELECTRIC ROPER RED4516FW Customer complaint that dryer won't start. Found a glove stuck in the blower wheel stopping the motor from turning the drum. Removed glove cycle tested all checks good.

Near 218th Ave Ct E, Sumner, WA 98391
Branden W.

Branden W.

DISHWASHER KITCHENAID KDTE254ESS2 Complaint that upper left rack falling. Found rear not clipped in properly causing front to pop out. Installed properly. All checks ok.

Near 122nd St E, Sumner, WA 98391
Branden W.

Branden W.

RANGE KITCHENAID KSEG950ESS1 Customer complaint that oven is too hot and shuts down. Found F6-E1 (runaway temps) error stored. Needs new main control. Next service 8/26 8-12; ordrng 1 W11100515 (CNTRL-ELEC) and 2 WP3196068 (LENS-LIGHT)s

Near 196th Ave E, Sumner, WA 98391
Branden W.

Branden W.

WASHER-FRONT LOA SAMSUNG WF448AAW/XAA 01 Complaint that washer will error when filling. Found inlet screen plugged. Cleaned screen. Unable to clean hot side as wall faucet is seized. Advised faucet needs repaired. Once repaired to call back and we can clean screen. Cold fill working well.

Near 153rd Ave E, Sumner, WA 98391
Nick R.

Nick R.

DISHWASHER KITCHENAID KDTE254ESS2 Installed new adjuster cycle tested all checks good.

Near 122nd St E, Sumner, WA 98391
Jacob P.

Jacob P.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Installed previously ordered control panel. Test cycled, all checks ok."

Near Kincaid Ave, Sumner, WA 98390
Nick R.

Nick R.

DRYER-ELECTRIC SAMSUNG DV45H7000EW/A2 02 Customer complaint that dryer isn't heating. Found the dryer has a open heating element causing dryer not to heat. Aslo found the dryer has poor airflow Needs new heating element. Installed new heating element and cleaned all lint from dryer. Cycle tested everything works as intended. Dryer still as poor airflow. Advised customer not to use dryer till the vents have been cleaned. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

Near Riverside Dr E, Sumner, WA 98390