We serviced a
GE DISHWASHER
Model GSD6660G02SS
Near Dallas, TX 75219
Lane
Job Details:
11/27/2023
Installed ordered spray arms and performed function test. All functions checked good at time of service.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11085872401
Near Plano, TX 75074
John
Job Details:
11/27/2023
Came to install new heater. Found new heater broken out of box and unable to be used. Replaced heater from truck stock parts. All checks good.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE54R7600C/A3
Near Dallas, TX 75237
Patrick
Job Details:
11/27/2023
Replaced air seal. All checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW2
Near Buckley, WA 98321
Cameron M.
Job Details:
11/27/2023
Installed previously ordered parts. Cleaned and calibrated moisture sensor. Cleaned and vacuumed inside of unit. Cycle tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW3
Near Dallas, TX 75211
Patrick
Job Details:
11/27/2023
"Replaced capacitor and harness, tested unit. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model PTD90GBPT1RS
Near Rockwall, TX 75087
John
Job Details:
11/27/2023
"Customer concern is dryer making noise and then recently stopped. Ran diagnostics, no abnormal noise found. Removed top, no debris found between drum and bearing. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Buckley, WA 98321
Cameron M.
Job Details:
11/27/2023
"Installed previously ordered console and ui , cycle tested unit. All checks good"
We serviced a
SAMSUNG RANGE
Model NX60A6311SS/AA
Near Garland, TX 75041
Patrick
Job Details:
11/27/2023
Replaced control and ui. Tested unit. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Eatonville, WA 98328
Cameron M.
Job Details:
11/27/2023
"Customer concern is that dryer produces noise during operation and multiple cycles to dry clothes. Found seized idler pully, causing squealing noise during operation. Also found seized rollers, cycle squealing noise during operation and rubber transfer to drum needs new rollers and idler pully. Installed new rollers and idler pully. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good. Customer retained old parts Collected payment via ; used 1 WP691366 (PULLEY-IDR), and 2 WPW10314173 (DRUM ROLLER) from stock"
We serviced a
GE OTHER
Model PEB7227DL4BB
Near Dallas, TX 75230
Lane
Job Details:
11/27/2023
Customer stated microwave is not functioning properly. Performed diagnostics found customer witnessed steam escaping from unit. Performed multiple function tests. All functions checked good at time of service.
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN1RS
Near Coppell, TX 75019
John
Job Details:
11/27/2023
Installed new drain pump assy. All checks good.
We serviced a
KITCHENAID COOKTOP
Model KECD807XBL00
Near Irving, TX 75063
Chad A.
Job Details:
11/22/2023
Replaced cooktop and fan switch. All operating properly and no other failures detected n
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HW0
Near Coppell, TX 75019
Chad A.
Job Details:
11/22/2023
Customer concern of odor and how to clean. During inspection found door boot to be clean and unit draining properly. Explained to customer on what products to use for cleaning and removing odor. No failures detected at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Forney, TX 75126
Patrick
Job Details:
11/22/2023
"Customer concern, unit keeps running when wrinkle prevent its selected. Confirmed. Per user manual wrinkle prevent lasts 180 minutes. Unit operating normally. Passed air test yellow."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD2A
Near University Place, WA 98467
Cejay
Job Details:
11/22/2023
"Customer concern is that dishwasher will not start a cycle and three lights will flash on display. Found failed UI causing unit not to start cycles, needs new UI board. Installed new UI board, cycle tested unit but struggles to drain, irregular installation with excessive drain line distance, drain hose connected to auxiliary drain Line, disconnected drain line, drained unit into bucket to completion with excessive water from tub while overfilled from incompleteness to drain prior. Advised customer plumber is needed for drain line issue. ; used 1 5304518467 (Switch assembly) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020222510
Near Dallas, TX 75215
Patrick
Job Details:
11/22/2023
"Replaced lid lock and damper set. Tested unit. Good fill, good agitate, good drain, good spin."
We serviced a
GE WALL OVEN
Model PT7550SF4SS
Near Garland, TX 75041
Lane
Job Details:
11/22/2023
Installed both upper and lower relay boards. Performed multiple function and heat cycle tests after repair. All functions checked good at time of. ; used 1 Wb27x2552 (Board) from stock
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Tacoma, WA 98443
Cameron M.
Job Details:
11/22/2023
Installed previously ordered parts.unable to Cycle test found improper electrical hookup . Left power off advised customer needs electrician
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HWA
Near Puyallup, WA 98371
Cameron M.
Job Details:
11/22/2023
Customer concern is that washer does not drain. Cycle tested unit. Found stripped drain pump impeller. Causing unit to not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit all checks good. Collected payment via ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HW0
Near Enumclaw, WA 98022
Cameron M.
Job Details:
11/22/2023
Installed previously ordered parts. Cycle tested unit all checks good
We serviced a
LG DISHWASHER
Model LDTS5552S
Near Enumclaw, WA 98022
Cameron M.
Job Details:
11/22/2023
"Customer concern is that dishwasher produces errors and noise during operation. Found failed wash motor, causing squealing noise during wash cycle . Needs new wash motor. Installed new wash motor. Cycle tested unit. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Dallas, TX 75238
Patrick
Job Details:
11/22/2023
"Replaced belt. Tested unit. Good fill, good agitate, good drain, good spin. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD45EASJ2WS
Near Garland, TX 75040
Patrick
Job Details:
11/22/2023
"Customer concern, unit not heating. No power to unit on arrival. Reset breaker. Found broken belt. ; used 1 WE03X29897 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Garland, TX 75042
Patrick
Job Details:
11/22/2023
"Replaced im, new ice maker has deformed bail arm preventing fill harvest cycle. Disassembled and reformed plastic bail arm. Reassembled and tested good. If issue returns order ice maker"
We serviced a
GE WASHER-FRONTLOAD
Model GFW650SPN4SN
Near Dallas, TX 75219
Lane
Job Details:
11/22/2023
Customer stated washer made abnormal noise. Performed function test foumd no abnormal noises at time of service. Advised customer on load size and sorting.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204DSS1
Near Dallas, TX 75214
Lane
Job Details:
11/22/2023
Installed new pump and motor with sensor. Performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVB02
Near Rowlett, TX 75088
Lane
Job Details:
11/22/2023
Installed and programed main control. Confirmed operation of unit. All functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8800YC0
Near Coppell, TX 75019
John
Job Details:
11/22/2023
Installed new tub ring and suspension rods. All checks good.
We serviced a
GE DISHWASHER
Model GDF630PMM0ES
Near Puyallup, WA 98374
Cejay
Job Details:
11/21/2023
"Customer concern is that dishwasher is not powering on. Confirmed 13.5v from control board to UI, found damage to main control causing short to UI causing u it not to operate. Needs new Main control board and user interface. Customer declined repair at time of service."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW2
Near Lake Tapps, WA 98391
Cejay
Job Details:
11/21/2023
"Customer concern is that whenever they lose power, breaker for washer will be tripped, and now says close lid on display. No stored errors. Manual activation of lid lock failed to activate. Found failed latch causing washer not to operate. Needs new latch, installed new latch, manually tested lock several times, cycle tested washer all checks good. Advised customer issues with breaker a caused by weak gfci breaker, advised electrician is needed. All checks good. ; used 1 W11394572 (LATCH) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model 804655851A
Near Tacoma, WA 98445
Cameron M.
Job Details:
11/21/2023
"Customer concern is that dishwasher produces er error, not running cycle. Attempted cycle test of unit, found unit unresponsive to customers imput. Also found loose power connection. Causing unit to not power Needs new switch asm. Installed new switch asm cycle tested all checks good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model n/a
Near Sumner, WA 98391
Cejay
Job Details:
11/21/2023
"Customer concern is that refrigerator is freezing. Model and serial worn, customer called vendor for model number, and was advised she has a 5y warrenty, advised customer to call warrenty to proceed with repair. No charge."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6400TB0
Near Lake Tapps, WA 98391
Cejay
Job Details:
11/21/2023
"Installed previously ordered belt and idler, cycle tested dryer, noise eliminated, all checks good."
We serviced a
LG WASHER-TOPLOAD
Model WT1201CW
Near DuPont, WA 98327
Cameron M.
Job Details:
11/21/2023
Installed previously ordered main pcb assembly. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL RANGE
Model WFG530S0ES0
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
11/21/2023
"Customer concern is that oven does not heat, customer was attempting to use oven unit initially heated to roughly 150 then stopped heating at that point. Cycle tested unit, unit showed good ignition on bake cycle. Allowed unit to heat to set temperature of 350 degrees. Cycle tested broil, broil light first time. Preformed repeated bake ignition tests x5, bake manifold experienced proper ignition 2x. subsequent 3 remaining attempts manifold failed to ignite. Preformed visual inspection of ignitor and manifold from rear of unit, found cookie sheets making contact with ignitor causing ignitor to arch to cookie sheet, causing oven to not heat. Removed cookie sheets, inspected connection, found connection slightly loose also causing poor/no ignition conditions. Re-seated connection. Cycle tested unit 15x. All checks good.advised customer on importantce of not overloading warming drawer to cause poor/no ignition conditions. Collected 129 + tax via"
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Garland, TX 75043
Patrick
Job Details:
11/21/2023
Replaced fill funnel. Tested unit. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN2WW
Near Garland, TX 75043
Patrick
Job Details:
11/21/2023
Replaced door bellows. Tested unit. All checks good
We serviced a
KENMORE REFRIGERATOR
Model 10651133210
Near Plano, TX 75074
Lane
Job Details:
11/21/2023
Installed valve and filter housing. Performed function and leak tests after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HC0
Near Garland, TX 75043
Patrick
Job Details:
11/21/2023
"Replaced rollers, shaft, belt and element. Replaced idler from truck stock. Tested unit. Unit failed air flow test connected but passed with vent hose disconnected. Customer must clean vent to prevent future failure. Unit checks good at this time; used 1 W10837240 (Idler) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11092586210
Near Dallas, TX 75232
John
Job Details:
11/21/2023
Performed PM check. No issues found. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Plano, TX 75074
Lane
Job Details:
11/21/2023
Customer stated customer stated dishwasher won't start intermittently. Performed diagnostics found several fault codes for cold tap and dispenser function. Dishwasher function checked good at time of service. Advised customer on sensitivity of control panel.
We serviced a
SAMSUNG REFRIGERATOR
Model RF265BEAESR/AA01
Near Garland, TX 75040
Patrick
Job Details:
11/21/2023
"Replaced evap cover, im repair kit, and Def sensor. Unit checks good at this time."
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Dallas, TX 75211
John
Job Details:
11/21/2023
"Installed new suspension rods, belt, and agitator base. All checks good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Allen, TX 75013
Chad A.
Job Details:
11/21/2023
Replaced fresh food evap cover assembly and mullion flipper. Fan running quiet a d evap coil clear of frost. All functioning properly. No other failures found at time of service.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF8
Near Richardson, TX 75081
Lane
Job Details:
11/21/2023
Installed new door and performed multiple function tests. All functions checked good at time of service.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF1A
Near Prosper, TX 75078
Chad A.
Job Details:
11/21/2023
Customer stated dishwasher leaking water under sink. During testing found unit running properly but water leaking from air gap due to blockage in drain line to disposer. No dishwasher failures detected.
We serviced a
GE RANGE
Model JB625RK8SS
Near Rockwall, TX 75032
Patrick
Job Details:
11/21/2023
Replaced element. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A211
Near Sachse, TX 75048
Patrick
Job Details:
11/21/2023
"Customer concern, unit makes loud howling noise during spin. Confirmed. Failed main bearing. Must replace rear outer tub, spin basket, rotor, stator bellows. Unit is uneconomical to repair. #86smbl"
We serviced a
MAYTAG RANGE
Model MGR6772BDS
Near Puyallup, WA 98372
Cejay
Job Details:
11/20/2023
"Customer concern is that lower oven is not igniting. No continuity at ignitor, 0 amps, confirmed 120v to ignitor, found failed ignitor causing oven not to heat. Needs new ignitor. Installed new ignitor, cycle tested unit to verify repair, all checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WT1201CV
Near Murphy, TX 75094
Chad A.
Job Details:
11/20/2023
Replaced multi fill valve and cycled to test. No leaks detected and filling properly.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Wylie, TX 75098
Chad A.
Job Details:
11/20/2023
Customer stated washer will not power up. Tested and found good voltage to UI but had no operation. Need UI with console. No repair at this time.
We serviced a
GE COOKTOP
Model JGP628SEK1SS
Near Garland, TX 75043
Lane
Job Details:
11/20/2023
Customer stated multiple burnersmdont function. Performed diagnostics found burners and orifices needed cleaning. Performed repair and tested burners multiple times. All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Tacoma, WA 98467
Cejay
Job Details:
11/20/2023
"Customer concern is that washer is leaking heavily. Found severe damage and several holes in door seal causing leak, mechanical checks on basket and springs good. Needs new door seal and clamp, installed new door seal and clamp, cycle tested unit for leaks and to verify operations of washer. All checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Frisco, TX 75033
Chad A.
Job Details:
11/20/2023
Replaced filter head assembly and water valve. Cycled to purge air and all working good. No leaks and functioning properly.
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Sumner, WA 98390
Cameron M.
Job Details:
11/20/2023
"Installed previously ordered ui .cycle tested unit, all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near University Place, WA 98466
Cejay
Job Details:
11/20/2023
"Customer concern is that dishwasher upper rack adjuster is broken. Confirmed top rack right side adjuster is broken, needs new adjuster kit, installed new adjust kit, Verified functionality of top rack, preformed service cycle, all checks good."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Tacoma, WA 98405
Cejay
Job Details:
11/20/2023
"Installed previously ordered bake element, cycle tested unit to verify repair, all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5200VQ1
Near Dallas, TX 75227
Lane
Job Details:
11/20/2023
Customer stated dryer wouldn't start unless door switch was manipulated. Performed diagnostics found faulty door switch. Replaced switch and performed multiple function tests. All functions checked good at time of service. ; used 1 WPW10569603 (Switch door) from stock
We serviced a
LG REFRIGERATOR
Model LMXS30776S/04
Near Eatonville, WA 98328
Cejay
Job Details:
11/20/2023
"Customer concern is that refrigerator display was intermittently not operating after replacing the water filter and now is not working at all. Confirmed 120v into display PCB, 0v out going from PCB. Found failed display PCB causing display not to operate, needs new display PCB, advised customer possible display board short could have caused failure with PCB. Follow up scheduled for 11/28-12pm; ordrng 1 ABQ72940028 (CASE ASSEMBLY,PCB)"
We serviced a
WHIRLPOOL COOKTOP
Model W3CG3014XB02
Near Wylie, TX 75098
Chad A.
Job Details:
11/20/2023
Customer stated burner not working properly. On arrival found cooktop to have no knows for any burner. Tested and found faulty switch for left front burner and spark module failure. Need harness with switches and spark module. Customer found knows and are not needed. ; ordrng 1 WP4456905 (HARNS-WIRE) and 1 WPW10110491 (MODULE-SPK)
We serviced a
KENMORE WALL OVEN
Model 79049063402
Near Dallas, TX 75229
Lane
Job Details:
11/20/2023
Replacement door hinge will not work with existing hardware. Both hinge channels inside oven cavity are broken. Inner door frame needs to be replaced due to hardwear holes being stripped out. Several screws are missing.; ordrng 2 318328010 (Hinge channel)s and 1 318024747 (Hinge) and 4 5304436875 (Screw)s and 1 318259605 (Door inner)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8700EC0
Near Dallas, TX 75229
Lane
Job Details:
11/20/2023
Customer stated washer gave f6e3 code. Performed diagnostics found code stored in error bank. Washers primary functions checked good at time of service. Cntrol with panel will haft to be replaced to correct communication error.; ordrng 1 W11026440 (Console) and 1 W10812415 (Control)
We serviced a
HOTPOINT DRYER-ELECTRIC
Model HTDX100ED4WW
Near Garland, TX 75040
Lane
Job Details:
11/20/2023
Customer stated dryer doesn't work. Performed diagnostics found broken timer and knob. Console screw is stripped out. Locking tabs on panel check good. Unable to perform function test due to timer stem broken.; ordrng 1 WE1M652 (Knob) and 1 WE4M532 (Timer) and 2 WE2M189 (Screw)
We serviced a
MIDEA FREEZER
Model MRU14F2AWW
Near Lakewood, WA 98499
Cejay
Job Details:
11/20/2023
"Customer concern is that freezer is not cooling, 120v at outlet with open ground fault. 6.8 ohms at comperssor.called technical support, requested additional photos of unit location, possible improper installation for unit being placed outdoors, technical support will advise. Customer unavailable for signature. ; O-emld tckt"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC200XW2
Near Tacoma, WA 98443
Cameron M.
Job Details:
11/20/2023
"Customer concern is that washer tub fell in. Found worn suspension rods causing out of balance condition, causing rear right suspension rod to disengage from case allowing tub to all. Also found tub ring broke as result of falling tub . Recounted suspension rod ,cycle tested unit, Verified proper operation and free of leaks. Needs new suspension rods and tub ring. Follow up visit scheduled for 11/28 8-12 advised customer not to attempt use of washer to reduce risk of further damage ; ordrng 1 W10780048 (suspension) and 1 WPW10215107 (tub ring)"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Sumner, WA 98390
Cameron M.
Job Details:
11/20/2023
"Customer concern is that washer leaks large volumes of water during operation. Preformed initial inspection of unit. Found worn suspension rods causing out of balance condition. Cycle tested unit with customer provided mix load, found hole in drain hose, causing large volume leak when unit filled with water. Found tub asm contacts floor, caused by worn suspension rods and hight of unit. Raised all corners of unit, reducing impact of tub to floor. Needs new suspension rods and drain hose follow up visit scheduled for 11/28 1-5 collected partial payment of 197.04; ordrng 2 WH16X26911 (ROD & SPRING ASM LEFT - WHITE)s and 1 WH41X32477 (EXTERNAL DRAIN HOSE) and 2 WH16X26910 (ROD & SPRING ASM RIGHT - GREEN)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Buckley, WA 98321
Cameron M.
Job Details:
11/20/2023
"Customer concern is that dishwasher produces f6e1 error, console delaminating, and not responsive. Found unit producing f6e1(User Interface: No Response from ACU) . Found failed users interface, causing customer inability to run cycle. Found console delamination, allowing water intrusion to ui, causing ui failure. Needs new ui,and console follow up visit scheduled for 11/27 8-12 collected partial payment of 250 ,via card payment. ; ordrng 1 W11460908 (CONSOLE) and 1 W11505225 (PANEL-UI)"
We serviced a
GE RANGE
Model JGBP28SEH1SS
Near Dallas, TX 75227
Lane
Job Details:
11/20/2023
Customer stated oven doesn't heat. Preformed diagnostics found faulty ignitor. Screws for ignitor are seized. Burner with ignitor need to be replaced. All other functions checked good at time of service.; ordrng 1 WB2X9154 (Ignitor) and 1 WB16K0022 (Burner bake)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC300VW0
Near Dallas, TX 75227
Lane
Job Details:
11/20/2023
Customer stated washer leaks when filling. Performed diagnostics found fill hose split causing issue. All other functions checked good at time of service. ; ordrng 1 WP8317926 (Hose)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV330AEW/XAA
Near Orting, WA 98360
Cameron M.
Job Details:
11/20/2023
"Customer concern is that dryer start button intermittently not responsive. Cycle tested unit 20x Verified customer concern of unit intermittently unresponsive. Found ui board failed to respond to imput of power button and start button 9 of 20x tested. Verified voltage supply to unit, good 240v supply. Verified signal voltage to and from ui to main control. Also found sticking motor relay, causing unit to intermittently not start cycle. Needs new main pcb and ui. Advised customer parts show NLA AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 DC92-00384B (USER CONTROL AND DISPLAY) and 1 DC92-00382B (MAIN CONTROL), states that autho needed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Garland, TX 75043
Lane
Job Details:
11/20/2023
Customer stated ice maker stopped producing. Performed diagnostics found unit will not go into diagnostic mode. Attempted multiple times. Ice maker wire harness through door checked good. Ice maker thermistor checked at 18k. Unable to force cycle unit. Ice maker needs to be replaced due to faulty thermistor.; ordrng 1 W10873791 (Ice maker)
We serviced a
GE RANGE
Model J466Y1DC
Near Tacoma, WA 98499
Cameron M.
Job Details:
11/17/2023
"Customer concern is that either oven do not heat on bake. No bake or broil in right oven. Front right burner not functioning. Turned off power to unit at the breaker. Tested continuity of left oven bake element, fail. Found open element causing left oven to not heat on bake setting. Unable to pull unit from location due to unit resting on planking and inducing high damage risk. Found multiple points of electrical shorts to right front surface burner causing burner to not heat. Also found electrical shorts and corrosion causing oven to not heat. Customer declined repair. Collected 129+tax via check payment. Advised customer not to restor power due to shock risk."
We serviced a
LG WASHER-TOPLOAD
Model WM2301HR
Near Plano, TX 75094
John
Job Details:
11/17/2023
Installed new UI Board. Unit will now power on but buttons are not changing cycle selections correctly and will not start a cycle. Found replacement board is re-manufactured from 2 different versions of board neither of with correspond to the origional. Must have correct UI board to repair unit.; ordrng 1 EBR36870705 (UI board)
We serviced a
GE COOKTOP
Model JP3030SJ4SS
Near Rockwall, TX 75087
John
Job Details:
11/17/2023
Customer concern is RR burner only comming on high. Confirmed issue. Needs new RR infinite switch. All other checks good.; ordrng 1 WB24X40331 (Infinite switch)
We serviced a
KENMORE DRYER-GAS
Model 11076712694
Near Garland, TX 75040
John
Job Details:
11/17/2023
Customer concern is dryer not heating. Found open thermal fuse causing issue. Replace thermal fuse from truck stock. All checks good.; used 1 WP3392519 (FUSE-THRML) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW0
Near Graham, WA 98338
Cejay
Job Details:
11/17/2023
"Customer concern is that dryer has poor dry performance and is making a noise. Preformed airflow test pass. Tempeture checks good. No stored errors. Excess lint build up inside dryer cabinet. Found seized idler pully and sticking rollers causing noise durring operation. Needs new idler and rear rollers. Installed new idler pully and rear rollers, vacuumed lint from cabinet, cleaned and lubricated front rollers, cleaned and calibrated moisture sensors, cycle tested dryer to verify repair, all checks good. Customer instructions on load sizes and cycle selections. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 W10837240 (BRACKET) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UB6B
Near Puyallup, WA 98371
Cejay
Job Details:
11/17/2023
"Installed previously ordered element, cycle tested unit for leaks and to verify repair, unit is now operating as designed."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5200VQ2
Near Tacoma, WA 98499
Cameron M.
Job Details:
11/17/2023
"Customer concern is that washer does not fill with hot water only fills with cold water. Found sticking hot inlet valve, causing unit to allow slow weeping of hot water into tub .needs new inlet valve. Installed new inlet, cycle tested unit. All checks good. Collected payment via"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6400TB0
Near Lake Tapps, WA 98391
Cejay
Job Details:
11/17/2023
"Customer concern is that dryer is not spring correctly, making a noise and has poor dry performance. Preformed airflow test failed (yellow). Found failed idler and belt causing noise. Needs new idler and belt. Advised customer dryer vent needs service. Follow up scheduled for 11/21 10-2pm; ordrng 1 WP8547168 (BELT) and 1 8547174V (PULLEY-IDR)"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75206
John
Job Details:
11/17/2023
"Customer concern is a sheet was pulled underneath agitator and not won't agitate. Attempted to remove agitator, wouldn't budge. Found whatever is underneath agitator has bound it in place. Will have to cut out agitator in order to repair unit. Needs new agitator.; ordrng 1 WH49X27325 (Agitator assy)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5100HW1
Near Dallas, TX 75211
Patrick
Job Details:
11/17/2023
Replaced element. Tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Irving, TX 75062
Patrick
Job Details:
11/17/2023
"Customer concern, unit goes off balance during use. Suspension rods fail bounce test. Must replace. ; ordrng 1 W11130362 (Damper set)"
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFME627UIW0
Near Coppell, TX 75019
Patrick
Job Details:
11/17/2023
"Customer concern, stock in lint trap. Confirmed. Disassembled unit, removed stock. Tested unit. All checks good."
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Lucas, TX 75002
Patrick
Job Details:
11/17/2023
"Customer concern, unit does not operate. Display shows loc. Found child lock engaged. Disabled. All checks good."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near McKinney, TX 75072
Patrick
Job Details:
11/17/2023
"Customer concern, unit will not power on. Confirmed. Good 120vac to unit. Good 120vac to control. No operation. Control buzzing, must replace. ; ordrng 1 W11410063 (Main control)"
We serviced a
FRIGIDAIRE RANGE
Model PCFG3670AF
Near Spanaway, WA 98387
Cejay
Job Details:
11/17/2023
"Serial numbers do not match, called Auth department. Could not verify unit is in warrenty. Can not move forward with repair, customer will need to call in with correct information, customer unavailable for signature."
We serviced a
WHIRLPOOL RANGE
Model WGE555S0BS00
Near Tacoma, WA 98446
Cameron M.
Job Details:
11/17/2023
Installed previously ordered main control and temp probe. Cycle tested unit. All checks good. Customer retained old parts. Collected payment via check.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Spanaway, WA 98387
Cejay
Job Details:
11/17/2023
"Customer concern is that oven is taking a long time to heat up.. found failed element, also found damaged terminal block and cord. Installed new bake element, terminal block and power cord,cycle tested unit it all checks good. ; used 1 5304409888 (BLOCK), and 1 WX09X10007 (POWER CORD 5' 40A 3WIRE RANG) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN9WW
Near Richardson, TX 75081
John
Job Details:
11/17/2023
"Customer concern is washer not filling properly. Found f code for pressure switch drop out. Ran pressure switch test using NuFi device, pass. Upon draining unit found if drain pump stopped, water will continue to drain from tub. Found customer added an 'extention' to drain hose causing it to ret too low in stand pipe and siphon remaining water out of tub. Removed extention from drain hose and tested. Found unit backing up inside stand pipe and overflowing due to P-trap on stand pipe. Advised Customer that P-trap will need to be removed in order for unit to drain properly. All other checks good."
We serviced a
KENMORE DISHWASHER
Model 665.12783K311
Near Lewisville, TX 75067
Chad A.
Job Details:
11/16/2023
Replaced sump assembly and diverter motor. Cycled to test and no other failures detected.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS6
Near Coppell, TX 75019
Chad A.
Job Details:
11/16/2023
Customer stated dishwasher not draining. Checked and found good operation from drain pump. Unable to clear clogged drain hose. Need drain hoses for repair. ; ordrng 1 WPW10545278 (HOSE-DRAIN) and 1 8269144A (6' D/W DRAIN HOSE-STRAIG)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED7000DW1
Near Dallas, TX 75248
John
Job Details:
11/16/2023
"Customer concern is dryer stopped mid cycle and gives F1E1 error and then gave off a burning smell. Entered service mode and confirmed F1E1 error, per tech data, must replace control board. Unable to fully test unit at this time do to nature of failure.; ordrng 1 WPW10691552 (Control board) and 1 CoreCharge (Core Charge)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Irving, TX 75039
Lane
Job Details:
11/16/2023
Customer stated dryer won't dry. Performed diagnostics found house ventilation is clogged. All functions checked good at time of service. Advised customer to have vent professionally cleaned.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB965HC0
Near Spanaway, WA 98387
Cejay
Job Details:
11/16/2023
"Customer concern is that washer is making a noise during agitation. Found oil seeping from gearcase, found rust on center splines of rotor, small crack in slider. Recommend replacing gearcase and slider. Customer declined repair at time of service."
We serviced a
FRIGIDAIRE WALL OVEN
Model FEB30T7DCC
Near Puyallup, WA 98375
Cameron M.
Job Details:
11/16/2023
"Customer concern is that oven produces f15 error. Power off at breaker. Restored power to unit verified customer concern of f15 error when cycle testing initiated in bake cycle. Per manufacturer service bulletin display board fails self run check triggering error. Needs new display board. Advised customer display board NLA. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 316443804 (Control,electronic)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Fircrest, WA 98466
Cameron M.
Job Details:
11/16/2023
"Customer concern is that washer produces banging noise during operation. Cycle tested unit via service mode, found banging sound caused by drop damage to rear right foot of washer. Causing mettle to flex producing banging sound. Gently manipulated mettle back to original location. Cycle tested unit all checks good"
We serviced a
GE REFRIGERATOR
Model GFD28GYNDFS
Near Dallas, TX 75228
Patrick
Job Details:
11/16/2023
Replaced handle and gasket. Tested unit. All checks good.
We serviced a
OTHER DISHWASHER
Model n/a
Near Carrollton, TX 75007
Chad A.
Job Details:
11/16/2023
Customer stated dishwasher not draining. Cycled and found unit not draining due to disposer plug still in place. All other functions operating properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Forney, TX 75126
Patrick
Job Details:
11/16/2023
"Customer concern, unit not washing well. Ran svc cycle. No error codes. Good fill, no motor, good drain, good heat. ; ordrng 1 W11665769 (Sump assy)"
We serviced a
WHIRLPOOL RANGE
Model WFC150MLAW0
Near Irving, TX 75062
Lane
Job Details:
11/16/2023
Customer stated oven gave fault code and stopped working. Performed diagnostics found F3 code for shorted sensor. Customer stated problem is intermittently preventing range from working. Control and oven temp sensor need to be replaced. Cooktop is working fine at time of servid3.; ordrng 1 W11122557 (Control) and 1 WPW10181986 (S3nsor)