Customer Reviews
Local Reviews
for Tacoma, WA
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Our “Go-To” relief team
Gerrie - Bonney Lake, WA
We have maintenance contracts with another team but when overloaded get to use RPS. Branden arrived and diagnosed the washer and even better, had a part in the van. Washer back to work.
Weak service
Dominic - Gig Harbor, WA
Not so great. Didn’t really help much
Communicative & Professional
Beverly - Orting, WA
Accommodating
Great as always
Karen - Spanaway, WA
Thanks for getting the job done quickly!
Good tech
Harold - Spanaway, WA
Frendly,
Good service
Ray - Gig Harbor, WA
John
John - Puyallup, WA
Tech was excellent
Great service
Cynthia - Graham, WA
Glad to have washer and dryer both looked at and repaired on the same day.
Great and Quick Service
Latoya - Spanaway, WA
The repairman was courteous, quick, and still took time to explain the repair. Perfect appointment!
Great service
Earnestine - Spanaway, WA
Always on time very professional
Great service!
Kevin - Bonney Lake, WA
Brendan has been to our house 3 times in the last 2 months for 2 separate dishwasher repairs. He is kind, knowledgable and hardworking. This last repair he could have replaced the part again with a cheap plastic replacement, similar to what had broke but instead he replaced the entire mechanism with a much better quality metal equivalent, not just replacing the small broken part but the entire part of the rack so that we didn't have to deal with this part failing in the future. We were super impressed and thankful for his help! We would definitely reccomend RPS for appliances repairs.
Excellent service
Sam - Tacoma, WA
I’m very satisfied with the professional service I received 👍🏼
Great service
Debbie - Spanaway, WA
Repair man
Jeffrey - Tacoma, WA
Did awesome job. Fast efficient, on time. Very professional. Thank u.
Kim
Kim - Graham, WA
Satisfied Customer
Dwayne - Tacoma, WA
Great service
Great service
Emily - Tacoma, WA
Amazing service.
Great job
Karen - Graham, WA
Was very thorough an repaired my washer quickly.
Robert
Robert - Tacoma, WA
Friendly, professional did a great job and answered all my questions in terms I could understand.
Great Service
Sylvia - Tacoma, WA
Jacob is prompt, courteous, proficient and professional. He answered my questions with knowledge.
Great job!
Lisa - Gig Harbor, WA
Jacob arrived within the service window, had the required part in his van and completed the repair in one visit. He was very conscientious and ensured that the repairs were successful before he left. He also worked very clean, to the point of wiping his handprints off. Great technician!
Good job.
Janine - Tacoma, WA
RPS Appliance service and Jacob did a very good job with communication, scheduling and service. I do not know how the pricing might work because I was dealing with the Sears Appliance insurance people in the middle. Next time skip the insurance and deal directly with RPS.
Solved Problem
Anthony - Tacoma, WA
They did a great job while working in a small area.
good job
Van - University Place, WA
Very good service and educational
Deborah - Tacoma, WA
Impressed
Great service
Mike-paula - Edgewood, WA
Showed up early, got the job done quickly!
Stress Free Fix
Ryanb - Gig Harbor, WA
We expected what the problem was, and Jacob confirmed the problem we expected quickly. He did corrective action on the problem and fixed the issue quickly.
timely service
Thomas - Eatonville, WA
Great service
Magi - Graham, WA
Great service
Earnestine - Spanaway, WA
Very professional
Leland and Karen Elvert
Karen - Gig Harbor, WA
We had damage to our refrigerator doors a few months ago and are still waiting for a door to arrive. Only one has arrived. I call every day but only talk to an answer machine and no one calls back.
Response from RPS Appliance Repair:
We are sorry to hear about the issues you are having with your refrigerator. But I belive you have us confused with Sears. We have not worked on your refrigerator, We were there to perform preventative maintenance checks on your washer, microwave, dryer, cooktop, wall oven, range and dishwasher. It sounds like you need to reach out to Sears to have them advise about the status of your refrigerator. Thank you RPS Appliance Repair
Great service
Magi - Graham, WA
Very professional service.
Greg - Olympia, WA
Washing machine repair
Judy - Lacey, WA
The rep did a great job. He was on time and replace the stabilizers. the washing machine works much better now. Thanks for the help. Thie only thing we are not thrilled with is American Home Shield.
Great service
Rodney - Tacoma, WA
Technicial was very knowledgable, answered all my questions.
Oven
Tara - University Place, WA
I have been having issues with my oven. My warranty company sent a second company (thankfully) to fix my oven (3rd time). The technician was AMAZING! Trying not to jinx it but he made my oven WORK!!!! woohoo. Thanksgiving isn’t ruined. Thanks RPS
They came, but it was not great service.
Francis - Olympia, WA
They came, but it was not great service. They came to service my washing machine. It was not hooked up because we had a temporary machine we were using. They fixed my machine and didn’t even hook it up and try it out to see if it worked. Thank goodness it did. Apparently servicemen don’t move things anymore. Also, they serviced my dryer two weeks ago because it squeaked and it is still squeaking. We asked if they could look at it again and were told no because this was not a service call for the dryer and they would have to have a separate work order for the dryer. They were standing right next to it! Is this standard procedure? It seems really ridiculous! We are going to just forget about it because we are tired of dealing with this. The new refrigerator isn’t working either, and we were told they don’t do refrigeration.We will never buy a service plan again.
Great service
Carmen - Bonney Lake, WA
He was quick, kind and efficient!
Great service.
Jeffrey - Lake Tapps, WA
Arrived on time, and was very fast and efficient at fixing the problem.
Dishwasher service
Jim K. - Enumclaw, WA
Let me k ow dishwasher works but power is the issue.