Join a team that takes the work seriously.

RPS has served homeowners since 2012. We value clear communication, dependable follow-through, and doing what is right for the customer.

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Open positions

Find the role that fits your experience.

No cover letter is required. Review the position, then send your resume using the form below.

Appliance Repair Technician

Full-time W2 • Field-based in Pierce County, WA or the Dallas area, TX • Competitive hourly pay

Diagnose and repair major gas and electric home appliances in customer homes. Technicians begin and end the workday from home and use RPS technology to manage the route, job details, parts, and service records.

What you will do

Diagnose and repair washers, dryers, refrigerators, ovens, and other major appliances.
Communicate clearly and professionally with customers.
Maintain accurate service notes, parts usage, and job updates.
Participate in continued technical training.

What you will need

Age 18 or older, U.S.-based, with a valid driver license and excellent driving record.
Mechanical aptitude, strong critical thinking, and comfort using mobile apps.
Ability to lift 50 pounds regularly and maneuver up to 250 pounds occasionally.
Willingness to obtain CFC certification. Appliance repair experience and a Washington 07D license are helpful.

Schedule and benefits

Monday through Friday with flexible daily routing. W2 employment includes paid training, company vehicle, tools, gas card, tablet, uniforms, PTO, holidays, and benefits.

Remote Customer Service Representative

Full-time W2 • Remote in the U.S. • $15 to $20 per hour

Support customers by phone, text, and email, help schedule appliance repair, provide service updates, and assist with accurate back-office work.

What you will do

Answer customer calls, text messages, and emails.
Schedule appointments and update service requests in the RPS system.
Complete back-office tasks and occasional customer communication projects.
Keep information clear, accurate, and moving to the right team member.

What you will need

U.S.-based, fluent written and spoken English, and a quiet professional home office.
Comfort with CRM tools and communication across phone, text, and email.
Strong attention to detail, reliability, and a customer-first approach.
Field service experience or Spanish language skills are helpful.

Schedule

Preferred hours are Monday through Friday, 9 AM to 6 PM Central. Central or Mountain time zones are preferred, with flexibility based on location.

Apply online

Send your resume to RPS.

Choose the position, attach your resume, and submit it directly to our hiring team. PDF, DOC, and DOCX files are accepted. No cover letter is required.

Application information is used only to evaluate employment opportunities with RPS Appliance Repair.