We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ4WW
Near Dallas, TX 75208
Patrick
Job Details:
11/16/2023
"Replaced belt, sensor, and control. Tested unit. All checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGCD2444SA2A
Near Puyallup, WA 98374
Cejay
Job Details:
11/16/2023
"Customer concern is that dishwasher is not powering on. Found 0v at junction box, reset breaker, still 0v. With use of extension unit is fully operational on diffenert outlet, advised both outlets one behind unit and one under sink have no power. Advised electrician is needed. Sent payment link via text to owner. Customer unavailable for signature."
We serviced a
GE DISHWASHER
Model CDT875P2N3S1
Near Bonney Lake, WA 98391
Cejay
Job Details:
11/16/2023
"Customer concern is that dishwasher has some prices fall from under the door. Upon arrival customer had peices of sound damper, Visually inspected under unit, found water inlet not mounted, unable to mount inlet due to short water supply line, damaged pieces are from sound damper, possibly damaged durring install, but does not effect operation of dishwasher. Advised customer damper is not covered and is not a replaceable part. No mechanical or component failures at time of service."
We serviced a
JENN-AIR RANGE
Model JDS9860CDS01
Near Buckley, WA 98321
Cejay
Job Details:
11/16/2023
"Installed previously ordered main control and temperature sensor, cycle tested unit it to verify repair and the elements shut off, unit is now operational."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5620HW2
Near Buckley, WA 98321
Cejay
Job Details:
11/16/2023
"Customer concern is that dryer is making a squealing noise during operation. Found both rear rollers and LF roller failed causing noise durring operation. Needs two left hand thread shafts and fasteners, one right hand thread shaft and fastener and three support rollers. Advised requires Auth. ; ordrng 2 WPW10359272 (SHAFT LHT)s and 1 WPW10359271 (SHAFT RHT) and 3 WPW10314173 (SUPPORT)s and 2 WPW10080190 (NUT LHT)s and 1 WPW10080210 (NUT RHT)"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ0WS
Near Grand Prairie, TX 75051
John
Job Details:
11/16/2023
"Came to install new gearcase and impeller. Once origional impeller was cut out of unit, found bottom portion of basket has disintegrated. Advised Customer that unit is not repairable and that AHS will reach out to them with more details."
We serviced a
GE WALL OVEN
Model JKP07G0J5BG
Near Orting, WA 98360
Cejay
Job Details:
11/16/2023
"Installed previously ordered bake element, cycle test unit to verify repair and confirm operation of element."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWE200XW00
Near Irving, TX 75062
John
Job Details:
11/16/2023
"Customer concern is washer leaking. Found bearing and seal have failed and allowing water to seep through while operating. Needs new front tub, rear tub, spin basket, and tub seal.; ordrng 1 W10313497 (Tub front) and 1 WPW10205253 (Basket complete) and 1 WPW10111158 (Tub seal) and 1 W11239040 (Tub rear)"
We serviced a
ELECTROLUX REFRIGERATOR
Model FPBC2277RF5
Near Dallas, TX 75219
Patrick
Job Details:
11/16/2023
"Replaced customer provided coupler, no warranty on part. Installed quad valve, issue remains. Found valve hammering in wall. Customer must have plumber address hammering issue."
We serviced a
GE RANGE
Model JBP66S0K1SS
Near Graham, WA 98338
Cejay
Job Details:
11/16/2023
"Customer concern is that oven is baking unevenly and takes a long time to cook, cooktop burners are turning on and off. Tested all burners, advised customer burners are operating as designed, turning on and off is normal operation. Visually confirmed operation and activation of bake and broil elements. Preformed temperature checks max out preheat at 386?F and took 6 minutes to achieve 350?. Calibrated oven temperatures, oven temperatures are within manufacturer guidelines of +/- 20?F of set temperature. No mechanical or component failures at time of service."
We serviced a
GE WALL OVEN
Model PT7550SF4SS
Near Garland, TX 75041
Lane
Job Details:
11/16/2023
Installed new upper oven controller. Performed function test. Oven displayed new code for lower control failure f32. Lower controlling haft to be replaced. ; ordrng 1 WB27X26042 (Control)
We serviced a
GE RANGE
Model CGS700P4M3W2
Near Dallas, TX 75229
Lane
Job Details:
11/16/2023
Incorrect display board received in. Oven is still operational just center display failed. ; ordrng 1 WB27X41892 (Display board)
We serviced a
KENMORE LAUNDRY CENTER
Model ="11088752796"
Near Dallas, TX 75243
Lane
Job Details:
11/16/2023
Customer stated washer won't complete cycle. Performed diagnostics found faulty lid switch. All other functions checked good at time of service. ; ordrng 1 WP3355806 (Switch)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWE450WW00
Near Dallas, TX 75287
Lane
Job Details:
11/16/2023
Installed ordered water inlet valve. Performed multiple function and leak tests after repair. All functions checked good at time of service.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGCD2444SA2A
Near Farmers Branch, TX 75234
Patrick
Job Details:
11/16/2023
"Customer concern, unit not draining. Found drain water backing up from disposer. Corrected issue. Tested unit. No leaks from underneath, good drain multiple times. All checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Allen, TX 75002
Chad A.
Job Details:
11/16/2023
Installed valve and filter head. Flushed air from system and all tested good. No leaks and ice maker filled and good pressure from water dispenser.
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Plano, TX 75075
Patrick
Job Details:
11/16/2023
"Customer concern, unit not heating properly. Found clogged vent in building. Unit operating normally when vent disconnected. Customer must have building manager clean vent in wall to prevent future issues."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Fairview, TX 75069
Chad A.
Job Details:
11/16/2023
Replaced main control and cycled to test. All heating good on all cycles. Energy saver on in normal and working properly.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FW2
Near Dallas, TX 75229
John
Job Details:
11/16/2023
"Customer concern is dryer making squeeling noise. Confirmed noise. Found idler pulley worn and making noise. Replaced idler pulley from truck stock. All checks good.; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN1RS
Near Coppell, TX 75019
John
Job Details:
11/16/2023
Customer concern is washer leaking from front of drain pump. Confirmed leak from drain pump. No debris in coin catch. Found coin catch seal not fully seating and leaves a gap allowing water to leak past it. Needs new drain pump and filter assy.; ordrng 1 WH11X29539 (Drain pump and filter)
We serviced a
GE LAUNDRY CENTER
Model WSM2420D3WW
Near Tacoma, WA 98407
Cameron M.
Job Details:
11/16/2023
"Knocked and rang bell multiple times, called customer , customer advised enterat rear of home in guest house . Found heavily worn and faild shocks, tub to fall. Found shock mounts on base striped, allowing tub to fall. Also found leaking tub seal . Found cracked tub and drain pump, caused by impact when tub fell. Needs new base,tub,shocks,drain pump and tub seal. Advised customer parts show NLA, AHS TO SUPPLY REQUIRES AUTH REQUIRES SECOND TECH ; ordrng 1 WH17X10017 (WASHER SUSPENSION ROD ASSEMBLY) and 1 WH46X10144 (BASE) and 1 WH23X10018 (pump complete.) and 1 WH45X25257 (TUB) and 1 WH08X25999 (gasket ctrpt)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLSE60RGS1
Near Tacoma, WA 98405
Cameron M.
Job Details:
11/16/2023
"Customer concern is that washer leaks moderate amount of water when in drain and spin. Preformed visual inspection found heavy pooling of water in base of unit . Found evidence of oily water sling from leaking tub seal. Cycle tested unit verified leak from tub seal, also found unit very loud during spin cycle. Due to failed gearcase. Needs new gearcase, belt ,pully and idler pully. Advised customer parts show NLA. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 134736400 (h+ transmission) and 1 131498301 (pulley,transmission) and 1 131862900 (idler arm assy) and 1 134511600 (v-belt)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW1
Near Eatonville, WA 98328
Cejay
Job Details:
11/16/2023
"Customer concern is that washer leaked a large amount of water, unit was placed outside on front steps. Pulled error codes F3E3,F8E1,F8E3,F7E3. Cleared errors, attempted to fill unit with water but inlet valves are frozen. Preformed visual inspection of drain hose and pressure hose, visual inspection of tub for holes. Unable to fully diagnose unit outside as temperatures are below freezing. Advised customer to bring unit inside to laundry room, not to connect water supply and to call and make another appointment when laundry room is ready."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Tacoma, WA 98405
Cameron M.
Job Details:
11/15/2023
"Customer concern is that oven does not heat beyond 200 degrees. Found open element, causing unit to not heat and maintain temperatures. Needs new bake element follow up visit scheduled for 11/20 8-12 collected payment in full via card payment ; ordrng 1 W10779716 (elmnt-bake)"
We serviced a
FRIGIDAIRE RANGE
Model LFGF3052TFA
Near Garland, TX 75040
Patrick
Job Details:
11/15/2023
"Customer concern, oven will not operate. Displays f1 error upon power up. Confirmed. Stuck key error; ordrng 1 5304518661 (Eoc) and 1 316220729 (Overlay)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11085872401
Near Plano, TX 75074
Patrick
Job Details:
11/15/2023
"Customer concern, unit not heating. Confirmed. Found open element. Air test passed yellow. ; ordrng 1 WP3387747 (Element)"
We serviced a
GE REFRIGERATOR
Model CVE28DP2NCS1
Near Carrollton, TX 75010
Patrick
Job Details:
11/15/2023
"Cowley concern, frost buildup in fz. Must replace drawer slides and gasket. Ui intermittently unresponsive. Several electromagnetic interference codes. Must replace ui.; ordrng 1 WR72X39425 (Lower drawer slide) and 1 WR72X39426 (Lower drawer slide) and 1 WR55X34725 (Ui board) and 1 WR14X32103 (Fz door gasket)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Carrollton, TX 75007
Patrick
Job Details:
11/15/2023
"Customer concern, lid is cracked. Confirmed. Must replace; ordrng 1 W11101059 (Lid)"
We serviced a
GE WALL OVEN
Model PT7800SH8SS
Near Orting, WA 98360
Cejay
Job Details:
11/15/2023
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Puyallup, WA 98375
Cejay
Job Details:
11/15/2023
"Installed previously ordered gearcase, clutch, slider and washplate, preformed calibration cycle, manual activation of agitation and spin good. Cycle tested washer for leaks and to verify repair, all checks good."
We serviced a
GE DISHWASHER
Model GSD3960L00SS
Near Dallas, TX 75204
Patrick
Job Details:
11/15/2023
"Customer concern, unit leaking from air gap. Cleared drain tube. Tested unit. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11069822801
Near Tacoma, WA 98445
Cejay
Job Details:
11/15/2023
"Installed previously ordered timer, cycle tested dryer on time dry to verify repair, preformed airflow test pass, temperatures check good. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6230HW1
Near Tacoma, WA 98467
Cameron M.
Job Details:
11/15/2023
"Customer concern is that dryer does not heat. Preformed airflow test failed (yellow). Preformed inspection of unit. Found open element, causing unit to not heat. Needs new element. Installed new element. Cycle tested unit. All checks good. Advised customer dryer vent needs to be cleaned. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GBS0
Near Gig Harbor, WA 98332
Cameron M.
Job Details:
11/15/2023
Installed previously ordered console. Cycle tested unit. All checks good. Collected remainder balance via card payment
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2 11
Near Spanaway, WA 98387
Cejay
Job Details:
11/15/2023
"Customer concern is that washer is leaking from filter after checking filter. Found auxiliary tub fill hose disconnected from tub causing leak possibly caused by unbalanced load, reconnected hose, cycle tested unit with a load for leaks and to verify repair. All checks good. Sent payment link via text, customer unavailable for signature."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGBD2434PF5A
Near Tacoma, WA 98406
Cameron M.
Job Details:
11/15/2023
"Customer concern is that dishwasher does not drain. Found debris in airgap, causing unit to not drain. Cleared debris. Cycle tested unit, all checks good. Customer pre paid deductible prior to service appointment."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HW3
Near Puyallup, WA 98371
Cameron M.
Job Details:
11/15/2023
"Customer concern is that washer leaks water during operation. Unit activity in use at time of arrival, no active leaks during initial inspection of unit. Restarted cycle with current load being wash by staff. Found unit actively producing water leak from rear vent of unit, caused by oversuds conditions. Also found unit producing slow leak from bottom of door during operation, caused by buildup of debris on door glass. Found no mechanical defects of washer at time of service. Unit operating as designed. Advised staff on using high quality detergent. Also Advised staff on regular cleaning intervals for optimal operation of washer."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Eatonville, WA 98328
Cejay
Job Details:
11/15/2023
"Customer concern is that washer is making a squealing noise during operation. Found cam bolt loose causing damage to belt and cam. Needs new belt and cam. Installed new belt and cam, cycle tested washer to verify repair, noise eliminated all checks good. ; used 1 W11239857 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW/A5
Near Sachse, TX 75048
Patrick
Job Details:
11/15/2023
"Customer concern unit goes off balance. Tested empty, all good. Tested under load of towels. All good, unable to replicate issue. Calibrated unit."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US03
Near Garland, TX 75043
Patrick
Job Details:
11/15/2023
"Customer concern, unit goes off balance. Ur error code. Calibrated unit. Tested under load of towels. All checks good. No fault detected at this time."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA422PRHDWR/AA
Near Dallas, TX 75219
John
Job Details:
11/14/2023
"Customer concern is washer leaking and banging around. Found worn suspension rods causing banging as well as drain pump broken causing leak. Unit makes loud squeeling sound during spin, spin basket is separating at bottom and basket is scrapping tub ring. Needs suspension rods, basket, drain pump, gear case, and tub ring.; ordrng 1 DC97-16990F (Spin basket) and 4 DC97-16350C (Suspension)s and 1 DC97-16985A (Drain pump) and 1 DC63-01435A (Tub ring) and 1 DC90-09448A (Gear case)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Dallas, TX 75206
Lane
Job Details:
11/14/2023
Customer stated dryer continuously runs. Performed diagnostics found faulty timer All other functions checked good at time of service. ; ordrng 1 WPW10642928 (Timer)
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Sumner, WA 98390
Cameron M.
Job Details:
11/14/2023
"Customer concern is that dishwasher does not power and start cycle. Found failed ui ,causing unit to not power and start cycle . Needs new ui advised customer parts show out of stock. AHS TO SUPPLY ; ordrng 1 WD21X31902 (CONFIGURED UI BOARD)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 41741052000
Near Tacoma, WA 98445
Cejay
Job Details:
11/14/2023
"Customer concern is that washer is leaking oil on to clothes. Found failed bearing causing noise and debris from bearing to contaminate fabrics. Needs new front and rear tubs, basket assembly and tub seal. Advise parts are out of stock. AHS to supply, Requires Auth. Requires second tech.; ordrng 1 134146100 (O'RING) and 1 131525500 (DSP SHELL-REAR/BRG) and 1 131618600 (SHELL) and 1 131618500 (DSP TUB)"
We serviced a
AMANA DISHWASHER
Model ADB1100AWW5
Near Tacoma, WA 98443
Cameron M.
Job Details:
11/14/2023
"Customer concern is that dishwasher does not clean dishes, not opening dispenser and not heating. Preformed visual inspection of unit, found clogged spray arms, causing poor no spray arm movement. Found damaged dispenser, causing dispenser door to not open. Found sticking relay on main control, causing unit to not heat. Also found open element causing unit to not heat. Needs new spray upper and lower spray arms,dispenser, element and main control. Follow up visit scheduled for 11/22 1-5; ordrng 1 WPW10428214 (dispenser) and 1 W10817282 (cntrl-elec) and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm) and 1 W10518394 (heater)"
We serviced a
GE DISHWASHER
Model GSD6660G02SS
Near Dallas, TX 75219
John
Job Details:
11/14/2023
"Customer concern is DW not cleaning well. Ran diagnostics and found unit functioning properly, however, lower and mid spray arms are severly clogged causing wash issues. Needs new spray arms.; ordrng 1 WD22X10047 (Lower spray arm) and 1 WD35X10054 (Mid spray arm)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Dallas, TX 75238
Patrick
Job Details:
11/14/2023
"Customer concern, unit squirrels during use. Found worn belt, must replace. Unable to reproduce leak during testing. ; used 1 W11239857 (Belt) from stock"
We serviced a
GE OTHER
Model JVM3160RF9SS
Near Dallas, TX 75230
Lane
Job Details:
11/14/2023
Customer stated installer put in a damaged microwave. Customer was under the impression a new unit was being installed today. Cabinet and control panel are dented in. All other functions checked good at time of service. ; ordrng 1 WB56X47430 (Control panel) and 1 WB56X44696 (Case)
We serviced a
GE DISHWASHER
Model GDT655SMJ5ES
Near Spanaway, WA 98387
Cejay
Job Details:
11/14/2023
"Customer concern is that dishwasher is leaking near right corner of door found leak coming from diverter. Needs new diverter kit. Installed new diverter kit, cycle tested unit to check for leaks and to verify repair. All checks good. Left failed part with customer. Left bottom kick panel off for customer for insulation to dry. ; ordrng 1 WD19X25278 (DIVERTER ASM KIT)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF6
Near Carrollton, TX 75006
Lane
Job Details:
11/14/2023
Customer stated freezer door doesn't close properly. Performed diagnostics found freezer door rail damaged and ice maker fill tube splashing over causing ice build-up preventing door from closing properly. Rail snd fill tube need replacing. All other functions checked good at time of service .; ordrng 1 5304507976 (Lower left slide assembly) and 1 5303918603 (Kit water tube)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40J3000AW/AA13
Near Mesquite, TX 75150
Patrick
Job Details:
11/14/2023
Replaced drain pump. Tested unit. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Spanaway, WA 98387
Cejay
Job Details:
11/14/2023
"Installed previously ordered sump and motor assembly, cycle tested unit for leaks and to verify repair, wash pressure good, spray rotations good. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near McKinney, TX 75072
Chad A.
Job Details:
11/14/2023
Replaced heat element and harness. Cycled to test and heating good. No vent restrictions.
We serviced a
SAMSUNG REFRIGERATOR
Model RF29A9771SG/AA
Near Allen, TX 75013
Chad A.
Job Details:
11/14/2023
Installed water reservoir case and cycled to test. Water pitcher filling good and dispenser operating properly.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model ELFG7537AW1
Near Tacoma, WA 98406
Cameron M.
Job Details:
11/14/2023
"Installed previously ordered motor, blower wheel and roller kit. Cleaned and vacuumed inside of unit. Cycle tested unit. All checks good"
We serviced a
FRIGIDAIRE DISHWASHER
Model GDPH4515AF0A
Near Puyallup, WA 98374
Cameron M.
Job Details:
11/14/2023
Installed previously ordered spray arm cycle tested unit. All checks good. Advised customer on using high quality detergent. Also Advised customer on regular cleaning intervals.
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Puyallup, WA 98374
Cejay
Job Details:
11/14/2023
"Installed previously ordered main control board and user board, cycle tested unit it to verify repair, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ8543JQ1
Near Irving, TX 75063
Lane
Job Details:
11/14/2023
I stalled new lod switch and timer confirmed proper operation through rinse and spin cycles. All functions checked good at time of service.
We serviced a
KENMORE DRYER-ELECTRIC
Model 79680311900
Near Garland, TX 75042
John
Job Details:
11/14/2023
Installed new heater. All checks good.
We serviced a
FRIGIDAIRE WALL OVEN
Model FEB398WECD
Near Frisco, TX 75034
Chad A.
Job Details:
11/14/2023
Replaced upper oven relay board. Tested all functions and no failures detected. Ready for Thanksgiving.
We serviced a
GE DRYER-ELECTRIC
Model PTD60EBSR0WS
Near Garland, TX 75040
John
Job Details:
11/14/2023
Installed new heater. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA40A3005AW/A4
Near DuPont, WA 98327
Cejay
Job Details:
11/14/2023
"Customer concern is that washer is not filling with water. Unit only displays last error occurred, DC1. Confirmed operation of cold water inlet valve good, confirmed operation or hot water inlet valve. Found Drain hose inserted to far into stand pipe causing siphon drain. Adjusted drain line, cycle tested washer on high water level setting good. Cycle tested washer on multiple cycles with multiple water levels, all checks good. Unable to replicate no fill error at time of service No mechanical or component failures, advised customer to monitor washer and to call if issues persist."
We serviced a
GE RANGE
Model JGSS66SEL4SS
Near Dallas, TX 75235
Lane
Job Details:
11/14/2023
Customer stated oven produces abnormal oder when in use. Performed diagnostics foumd oder to be residual chemical smell from townhouse being painted or finished out with appliances already installed. Advised customer to heat cycle unit to get rid of any oders.
We serviced a
LG DRYER-ELECTRIC
Model WKGX201HBA
Near Puyallup, WA 98371
Cameron M.
Job Details:
11/14/2023
"Unit disconnected from vent and pulled from wallCustomer concern is that dryer produces burning smell. Unable to locate airflow due to being disconnected from vent. Preformed inspection of unit inside. Found scorched lint producing smell. Also found substance transfer from synthetic material melted to drum inlet producing smell. Reinstalled venting. Preformed airflow test, failed (red). Preformed cycle test of unit, found no mechanical defects at time of arrival. Advised customer dryer vent needs to be cleaned asap before use resumes to prevent damage to unit."
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWS
Near Steilacoom, WA 98388
Cejay
Job Details:
11/14/2023
"Customer concern is that dishwasher is making a huming noise during operation. Heavy dried Dedergent inside tub, cycle tested washer heavy over suds, found unit dose not drain to completion. Found weak drain motor causing poor drain operation. Advised customer no repair is possible as part is no longer available. Collected payment via card."
We serviced a
KITCHENAID DISHWASHER
Model KUDP02FRSS1
Near Murphy, TX 75094
John
Job Details:
11/14/2023
Customer concer is DW intermittently not draining. Ran diagnostics and found debris lodged in drain pump. Removed debris. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV52J8700EW/A2 01
Near Plano, TX 75093
John
Job Details:
11/14/2023
"Customer concern is dryer making thumping noise. Found 1x roller worn and making noise as well as idler pulley worn and squeeling. Replaced 1x roller and idler pulley. All checks good.; used 1 DC97-16782A (DRUM ROLLER), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FGEF3055MFG
Near McKinney, TX 75070
Chad A.
Job Details:
11/14/2023
Customer stated oven not heating. During testing found no voltage from control to elements. 120v only. Need control for repair. No repair at this time.
We serviced a
LG WASHER-TOPLOAD
Model WT5480CW
Near Garland, TX 75040
Lane
Job Details:
11/14/2023
Customer stated washer leaked large amount of water when in use. Performed diagnostics found faulty drain hose and pump motor rusted out. Unable to test washer in current state. Future repairs may be needed.
We serviced a
KENMORE DISHWASHER
Model 36315229100
Near Carrollton, TX 75006
Lane
Job Details:
11/14/2023
Customer stated water leaks from behind dishwasher when sink is draining. Performed diagnostics found water leaking down back side of wall above dishwasher plumbing when faucet is on. Dishwasher isn't running when leak happens. Advised customer to have plumber isolate leak.
We serviced a
GE DRYER-ELECTRIC
Model GFDN110ED0WW
Near Lewisville, TX 75056
Chad A.
Job Details:
11/13/2023
Customer stated not drying properly. Tested and found Temps to be running correctly. Vent test orange. Customer running auto cycle with 1 towel to test causing dryer to shut off prematurely. No failures detected with dryer. Explained auto cycle to customer.
We serviced a
AMANA WASHER-FRONTLOAD
Model NTW4516FW2
Near Wylie, TX 75098
Lane
Job Details:
11/13/2023
Customer stated washer doesn't work. Performed diagnostics found washer falling apart. Suspension spin basket and wash tub with cap are physically broken. Gearcase is locked up. Unable to function test washer in current state. ; ordrng 1 WP21366 (Spaner nut) and 1 W10554251 (Basket) and 1 WP389140 (Block) and 1 W10371566 (Tub) and 1 W10780045 (Suspension) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11454741 (Gearcase)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11087872603
Near Garland, TX 75040
Lane
Job Details:
11/13/2023
"Customer stated dryer made abnormal noise then stopped working. Performed diagnostics found broken belt faulty idler and defective door catch. Replaced parts and performed full function test after repair. All functions checked good at time of service. ; used 1 341241 (Belt), 1 279640 (Idler), and 1 279570 (Catch) from stock"
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model LAFW3511KBO
Near Garland, TX 75040
Lane
Job Details:
11/13/2023
Customer stated washer door won't lock. Performed diagnostics found faulty door lock and hinge. All other functions checked good at time of service.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF405ATPASU/A2
Near Garland, TX 75043
Lane
Job Details:
11/13/2023
Customer stated washer leaks from underneath. Performed diagnostics found spin basket cut through wash tub. Wash tub assembly will haft to be rebuilt. All other functions checked good at time of service.
We serviced a
FRIGIDAIRE RANGE
Model FFEF3016TSD
Near Garland, TX 75040
Lane
Job Details:
11/13/2023
Customer stated bake element doesn't work and right rear burner only stays on high. Performed diagnostics found faulty control and right rear burner switch. All other functions checked good at time of service.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Puyallup, WA 98375
Cejay
Job Details:
11/13/2023
"Unable to preform repair as wash plate is seized to gearcase shaft, will need to cut out wash plate to preform repair, will needs new wash plate. Advised requires Auth. ; ordrng 1 W11510461 (WASHPLATE), states that autho needed"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641383410
Near Bonney Lake, WA 98391
Cejay
Job Details:
11/13/2023
"Customer concern is that washer is leaking from the rear. Stacked unit, customer removed dryer for diagnostic, found leaking cold inlet valve, need new thre way cold inlet valve. Installed new inlet valve, preformed service cycle for leaks and to verify repair, all checks good. ; used 1 5220FR2075L (INLET VALVE-COLD) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HVA
Near Plano, TX 75074
Chad A.
Job Details:
11/13/2023
Customer stated washer leaking water. During testing found water backing up from wall drain. Need plumber for repair. Hot water valve shut off on arrival and I told customer to have plumber look at for repair. No mechanical failures with washer.
We serviced a
KENMORE REFRIGERATOR
Model 795.72053.110
Near Plano, TX 75025
Chad A.
Job Details:
11/13/2023
Customer stated fresh food not cooling. On arrival found freshfood warm due to fan and damper failure. Need duct assembly for repair. No repair at this time.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Fairview, TX 75069
Chad A.
Job Details:
11/13/2023
Customer stated unit not drying clothes. During testing found dryer not working on multiple cycles. Relay chattering on main control. Unit working intermittently. Need main control. ; ordrng 1 W11133021 (CNTRL-ELEC)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Puyallup, WA 98374
Cejay
Job Details:
11/13/2023
"Installed previously ordered gearcase, slider, stator, rotor and washplate, preformed calibration cycle, cycle tested washer for leaks and to verify repair, all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL1
Near Irving, TX 75062
Lane
Job Details:
11/13/2023
Customer stated dishwasher stopes responding several times a year. Performed multiple function tests found control board and harness failure. Control needs to be replaced. Harness needs to be repaired. All other functions checked good at time of service. ; ordrng 1 WPW10380685 (Control)
We serviced a
HOTPOINT DRYER-ELECTRIC
Model HTX24EASK0WS
Near Tacoma, WA 98444
Cejay
Job Details:
11/13/2023
"Customer concern is that dryer is making a screeching noise during operation. Found debris in between drum seal and glides causing noise. Removed debris and preformed airflow test failed (yellow) noise eliminated, advised dryer vent need service."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7JS3
Near Dallas, TX 75229
Lane
Job Details:
11/13/2023
Customerm stated refrigerator stops cooling intermittently. Refrigerator was working correctly at time of service. Compressor cycles on without starting issues. Possible issue with adaptive control or freezer thermostat. Unable to verify defective component at time of service.; ordrng 1 5304496561 (Thermostat)
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Garland, TX 75043
Patrick
Job Details:
11/10/2023
"Replaced inlet valve, found additional leak from fill tunnel tube. Must replace. ; ordrng 1 WH41X10299 (Fill funnel)"
We serviced a
SAMSUNG RANGE
Model NX60A6311SS/AA
Near Garland, TX 75041
Patrick
Job Details:
11/10/2023
"Customer concern, keypad inop. Cf2 error code. Confirmed. Comms error All connections good. Must replace control and touch pad; ordrng 1 DG94-04041C (Range control board) and 1 DG96-00850D (Touch pad)"
We serviced a
KENMORE WASHER-TOPLOAD
Model ="11028062800"
Near Puyallup, WA 98375
Cameron M.
Job Details:
11/10/2023
"Customer concern is that washer produces ticking sound in spin cycle. Preformed inspection of drive components. Found noise produced by faulty bearings. Needs new bearing kit. REQUIRES auth ; ordrng 1 W10435302 (bearing), states that autho needed"
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Dallas, TX 75230
Patrick
Job Details:
11/10/2023
Replaced lower rack rollers. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Tacoma, WA 98446
Cejay
Job Details:
11/10/2023
"Customer concern is that dishwasher is not filling with water, found unit leaking from diverter assembly, needs new diverter assembly kit. Installed new diverter kit, cycle tested dishwasher for leaks and to verify repair, all checks good. Left unit Uninstalled from cabinet for customer to dry out under cabinets. Left failed component with customer.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock"
We serviced a
HOTPOINT WASHER-TOPLOAD
Model HTWP1000M0WW
Near Puyallup, WA 98374
Cameron M.
Job Details:
11/10/2023
"Customer concern is that the washer is overfilling and leaking . Found heavy sludge,buildup clogging pressure hose, causing unit to overfill tub and leak. Needs new pressure hose. Installed new pressure hose. Cycle tested unit, all checks good. Collected 75.00 deductible via card payment"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Spanaway, WA 98387
Cejay
Job Details:
11/10/2023
"Installed previously ordered Dedergent dispenser, preformed service cycle to confirm operation of dispenser and to verify repair, all checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Dallas, TX 75287
John
Job Details:
11/10/2023
"Customer concern is DW will not fill. Found when cycle starts, unit fills and then as soon as wash motor engages, water shoots out of diverter untill unit is empty. Must replace sump assy.; ordrng 1 W11178672 (Pump and motor)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE3900UW0
Near University Place, WA 98466
Cejay
Job Details:
11/10/2023
"Installed previously ordered main control board and lid lock, preformed service diagnostic tests to verify repair, all washer functions are operational all checks good."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHWE450WW00
Near Dallas, TX 75287
John
Job Details:
11/10/2023
Customer concern is washer door will not close and and unit fills while not in use. Found broken door hinge and water leaking through inlet at rest. Found both water service valves not closing and leaking through the packing. Advised Customer that service valves will need to be replaced in order to complete repair. Replaced door hinge so that unit could be used.; O-emld tckt
We serviced a
KENMORE DRYER-ELECTRIC
Model LER4634EQ2
Near Irving, TX 75060
John
Job Details:
11/10/2023
"Customer concern is dryer will not start. Found open thermal fuse and grounded heater causing issue. Replaced heater and thermal fuse from truck stock. All checks good.; used 1 WP3392519 (FUSE-THRML), and 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
LG WASHER-TOPLOAD
Model WM2301HR
Near Plano, TX 75094
John
Job Details:
11/10/2023
"Installed new noise filter board. Unit still not powering on. Found proper voltage to control board and UI console, but no response from buttons. Must replace UI console.; ordrng 1 EBR36870705 (UI board), states that autho needed"
We serviced a
GE WASHER-TOPLOAD
Model GTW500ASN5WS
Near Carrollton, TX 75010
Patrick
Job Details:
11/10/2023
"Customer concern, unit will not spin. Multiple out of balance codes. All svc tests completed without failure. Ran spin under load. Oob spin light began to blink however basket was spinning smoothly. Found stretched belt. Replaced from truck stock. Retested. All checks good. ; used 1 WH01X24180 (Drive belt) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FCFE3083ASA
Near Tacoma, WA 98446
Cameron M.
Job Details:
11/10/2023
Installed previously ordered infinite switch. Cycle tested unit. All checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Tacoma, WA 98445
Cameron M.
Job Details:
11/10/2023
Customer concern is that dryer produces noise during operation. found failed rear right roller causing clunking noise during operation. Needs new roller assembly. Installed new roller.cleaned and vacuumed inside of unit. Cycle tested unit all checks good. Collected payment via card ; used 1 DC97-16782A (DRUM ROLLER) from stock