We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HW0
Near Plano, TX 75025
Lane
Job Details:
09/06/2023
Customer stated washer makes abnormal noise. Performed function test found bearings and suspension in good shape. Instructed customer on load size and sorting. All functions checked good at time of service.
We serviced a
SAMSUNG REFRIGERATOR
Model RF27T5201SG
Near Mesquite, TX 75181
Patrick
Job Details:
09/06/2023
"Customer concern, unit not cooling. Confirmed. No cooling in fz nor rf. Compressor and all fans running. Sealed system issue."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF5OK7500AV/ A2 11
Near Tacoma, WA 98403
Cameron M.
Job Details:
09/06/2023
"Customer concern is that washer produces 5c error, not draining and spinning.found drain hose in wall to far . Corrected and anchored in place. Found debris in drain pump clean out. Causing unit to not complete cycle. Cleared debris, cycle tested unit. All checks good collected 129 diagnostic fee plus tax via"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Plano, TX 75023
Lane
Job Details:
09/06/2023
Customer stated ice maker doesn't work and filter housing leaks water. Performed diagnostics found no supply voltage going to ice maker. Door switch function checks good. Filter head is leaking due to internal failure.. unable to test function of ice maker without supply voltage. Ice maker with supply valve control and filter head needs replacing.; ordrng 1 W10884390 (Ice maker) and 1 WPW10420083 (Water valve) and 1 W11346623 (Filter head) and 1 WPW10503278 (Control)
We serviced a
LG DRYER-ELECTRIC
Model DLEX4270V
Near Plano, TX 75093
John
Job Details:
09/05/2023
Customer concern is dryer not drying well. Temp and vent checks pass. Advised Customer about how sensored settings operate and why some loads may still be damp at the center. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Puyallup, WA 98375
Cameron M.
Job Details:
09/05/2023
"Customer concern is that agitator toer broke. Found broken locking tabs broken off .also found broken locking tabs in washplate, causing poor wash quality. Needs new agitator and washplate. Follow up visit scheduled for 9/18 1-5; ordrng 1 W11510461 (WASHPLATE) and 1 W11614636 (AGITATOR)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Frisco, TX 75034
Chad A.
Job Details:
09/05/2023
Customer stated washer very noisy in spin and leaking oil on floor. Cycled to test. Gearcase leaking and belt slipping. Need gearcase assembly and belt. ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W11551646 (Nut-spaner) and 1 W11510461 (Washplate)
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Tacoma, WA 98498
Cameron M.
Job Details:
09/05/2023
"Customer concern is that oven does not heat. Tested voltage supply to unit, good 240v supply. Tested continuity of bake and broil elements, good continuity. Tested continuity of thermal fuse. Good continuity. Found stock double line break relay, causing oven to not heat. Needs new main control. Advised customer parts show out of stock. AHS TO SUPPLY ; ordrng 1 W11528249 (CNTRL-ELEC)"
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SR/AA. 02
Near Irving, TX 75063
Lane
Job Details:
09/05/2023
Customer stated unit isent cooling correctly. Performed . Performed diagnostics found both refrigerator and freezer components running around 50deg. Compressor is making abnormal noise and is superheated. Compressor surface is 174deg. Unit has sealed system deficiency. System may have a freon leak based on symptoms.
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960US/AA
Near Wylie, TX 75098
Lane
Job Details:
09/05/2023
Customer stated dishwasher wouldn't drain. Performed diagnostics found stored code for water wall failure. Main pcb needs replacing for inability to complete cycle under normal operation. All other functions checked good at time of service. ; ordrng 1 DD97-00501A (Vane) and 1 DD97-00484A (Assy motor) and 1 DD92-00059A (Assy pcb)
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPQ2
Near Rockwall, TX 75087
John
Job Details:
09/05/2023
Installed new timer. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Mesquite, TX 75149
Patrick
Job Details:
09/05/2023
"Customer concern, unit will not start. Found open thermal fuse. Replaced from truck stock. Unit passed air test green. ; used 1 WP3392519 (Thermal fuse) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Mesquite, TX 75150
Patrick
Job Details:
09/05/2023
"Customer concern, unit not baking to temp. Front burner cooking too hot. Found open bake element and damaged infinite switches. Must replace. ; ordrng 1 W11129442 (Lf infinite sw) and 1 W10857622 (Rf infinite sw) and 1 318254906 (Bake element)"
We serviced a
SAMSUNG RANGE
Model NE59M4320SG/AA 02
Near Edgewood, WA 98372
Cejay
Job Details:
09/05/2023
"Customer concern is that range glass top cracked while not in use. Confirmed crack in glass top, no signs of impact. Needs new assembly glass top. Advised customer glass top is not covered. And requires Auth, also requires a second technician. ; ordrng 1 DG94-01301C (ASSY FRAME COOK TOP)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Bonney Lake, WA 98391
Cejay
Job Details:
09/05/2023
"Customer concern is that left door Handel and right side seal is loose and Unit is making a noise intermittently. Right-side door seal not seated correctly, reseated seal, found left side set screws for door handle stripped and not able to tighten to lock in door handle. Visually inspected FZ evaporator fan for ice blockages. Advised customer intermittent noise is most likely refrigerant moving and is normal operation. Could not replicate noise. Needs new leftside door handle and set screws. Advised door handle may not be covered. Requires Auth. ; ordrng 1 W11483532 (HANDLE)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM 9
Near Orting, WA 98360
Cejay
Job Details:
09/05/2023
"Customer concern is that dishwasher is not running intermittently. Pulled error codes, 4-3,7-1. Found seized washmotor causing not to operate. Installed SQT provided sump and motor, cycle tested unit all checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Prosper, TX 75078
Chad A.
Job Details:
09/05/2023
Customer concern dryer not heating and timer will not shut off. Cycled to test and found dryer to be intermittently working. Heater has already been replaced and tested good. Need timer and harness assembly. Cannot consistently duplicate failure. ; ordrng 1 WE15X25654 (Harness elec assy) and 1 WE04X24550 (Timer) and 1 WE49X28295 (Motor and pulley assy)
We serviced a
LG REFRIGERATOR
Model LMXS30776S/05
Near Frisco, TX 75034
Chad A.
Job Details:
09/05/2023
Customer concern refrigerator very noisy. Tested and found noisy freezer fan due to faulty bearing. Need freezer cover assembly for repair.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Lakewood, WA 98498
Cameron M.
Job Details:
09/05/2023
Installed previously ordered spray arms. Cycle tested unit all checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GVEXVCD00
Near Richardson, TX 75081
Lane
Job Details:
09/05/2023
I stalled new cams on both refrigerator and freezer door. Performed full function test after repair. Advised ised customer to make a conscious effort to close doors. All functions checked good at time of service.
We serviced a
LG RANGE
Model LRE3194ST
Near Graham, WA 98338
Cejay
Job Details:
09/05/2023
"Installed previously ordered relay board, convection element and temperature probe, cycle tested unit all checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near Tacoma, WA 98407
Cameron M.
Job Details:
09/05/2023
"During process of repair found shorted element connector, causing unit to not heat. Also found seized idler pully.needs wire spade and idler pully. Installed previously ordered motor and wheel. Wire spade and idler pully Cycle tested unit. All checks good ; used 1 279457 (WIRE-SPADE), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near University Place, WA 98467
Cameron M.
Job Details:
09/05/2023
"Customer concern is that dryer produces noise during operation. Found seized rear right roller, causing squealing noise during operation. Found failed rear left roller producing clunking noise during operation. Needs new rear rollers. Installed new rollers. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good ; used 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9206AYW
Near Tacoma, WA 98418
Cameron M.
Job Details:
09/05/2023
"Customer concern is that dryer does not heat. Verified customer concern of unit not heating. Found breaker half tripped causing unit to not heat. Restored breaker. Cycle tested unit 10x, found no mechanical defects at time of arrival. Advised customer to monitor and call if issues persist. Collected 95+tax via card payment"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADIN7
Near Tacoma, WA 98408
Cameron M.
Job Details:
09/05/2023
"Customer concern is that dishwasher became unmounted. Found mounting brackets not secured properly, causing unit to slide from cavity when trying to open unit. Securely mounted and leveled unit. Cycle tested unit all checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA50K8600AW/A2
Near Dallas, TX 75287
Lane
Job Details:
09/05/2023
Customer stated washer is damaging clothes. Performed diagnostics found several rough spots inside wash tub. Suggested customer use a delicates bag to prevent damage to fine fabrics. Replacement of spin basket and agitator plate should help prevent damage to fabric. ; ordrng 1 (DC97-17360C) (Spin basket) and 1 DC97-19291A (Washplate) and 1 DC60-40133A (Washer bolt) and 1 6021-001573 (Nut hexagon)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WFW94HEXW1
Near Rockwall, TX 75032
John
Job Details:
09/05/2023
Customer concern is washer will not start. Entered service mode and found F1 E2 error. Ran diagnostics and found MCU to be the issue. Needs new MCU board. Unable to fully test unit do nature of failure.; ordrng 1 WPW10374126 (MCU board)
We serviced a
KENMORE DISHWASHER
Model 15801891
Near Dallas, TX 75217
Patrick
Job Details:
09/05/2023
Unit disconnected from water upon arrival. Attempted to reconnect water line. Flare fitting will not seal. Let water turned off at valve. Manually filled unit and tested. No leak apparent in unit. Water seems to be seeping from wall after unit drains. Plumbing issue in home drain.
We serviced a
LG DRYER-ELECTRIC
Model DLEX4270V
Near Plano, TX 75093
John
Job Details:
09/05/2023
Customer concern is dryer not drying well. Temp and vent checks pass. Advised Customer about how sensored settings operate and why some loads may still be damp at the center. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model ="11026901690"
Near The Colony, TX 75056
John
Job Details:
09/05/2023
Customer concern is he doesn't know if unit is cycling properly. Ran full diagnostics. Unit performing as designed. All checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR/AA. 04
Near Carrollton, TX 75010
Lane
Job Details:
09/05/2023
Customer stated ice maker freezes over. Performed diagnostics found some frost buildup on bottom of ice maker. Ice room needs to be sealed and ice maker service kit installed. All other functions checked good at time of service. ; ordrng 1 DA81-05595A (Sealant) and 1 DA82-02638A (I'm service kit)
We serviced a
HOTPOINT WALL OVEN
Model RK767G0J4BG
Near Sunnyvale, TX 75182
Patrick
Job Details:
09/05/2023
Replaced control. Tested unit. All checks good
We serviced a
FRIGIDAIRE WALL OVEN
Model FGEW3045KFB
Near Garland, TX 75043
Patrick
Job Details:
09/05/2023
"Customer concern, oven overheats. Displays f10. Confirmed. Runaway temp error. Must replace control and temp sensor. ; ordrng 1 316560156 (Eoc) and 1 5304504897 (Temp sensor)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC415EW1
Near Spanaway, WA 98387
Cejay
Job Details:
09/01/2023
"Customer concern is that washer is leaking after repair, found defective drain pump to be leaking, removed drain motor from housing and installed on old drain pump housing, cycled drain and tested, no leaks, advised customer to monitor washer for leaks, if leak persists to call warrenty company for recall work order."
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/01/2023
Installed previously ordered main control. Cycle tested unit. All checks good
We serviced a
KENMORE DISHWASHER
Model 66513893K801
Near Dallas, TX 75204
John
Job Details:
09/01/2023
"Customer concern is DW will not start and some LED's are blinking. Confirmed CANCEL and NORMAL light blinking indicating a stuck key or shorted UI. Cycled power to reset control, no change. Reseated ribbon cable, no change. Recommend replacing console and control.; ordrng 1 WPW10205857 (Console) and 1 WPW10285180 (Control board)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800XQ1
Near Dallas, TX 75219
John
Job Details:
09/01/2023
Installed new suspension rods. All checks good.
We serviced a
GE DISHWASHER
Model GSD1100G00WW
Near Dallas, TX 75252
Lane
Job Details:
09/01/2023
Customer stated dishwasher leaks water. Performed diagnostics found leak coming from wash pump. All other functions checked good at time of service. ; ordrng 1 WD26X10013 (Pump and motor)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Enumclaw, WA 98022
Cejay
Job Details:
09/01/2023
"Customer concern is that dishwasher is constantly draining. Upon arrival dishwasher has power, awaiting wake up and cycle selection, removed leak tray, no standing water. Cycle tested dishwasher beginning at 12:05pm with no dedergent. No leaks, added customer Dedergent at 12:21pm. Still no leaks. At 12:43 Could not replicate leak or drain error. Advised customer on possible oversuds conditions and to switch to high quality detergent."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Plano, TX 75093
Lane
Job Details:
09/01/2023
Customer stated lights in fresh food area stopped working. Performed diagnostics found faulty led module. All other functions checked good at time of service ; ordrng 1 W10695459 (Module) and 1 W11205082 (Module)
We serviced a
KENMORE REFRIGERATOR
Model 10651772510
Near Carrollton, TX 75007
Lane
Job Details:
09/01/2023
Customer stated refrigerator side is not cooling properly. Performed diagnostics found fresh food fan faulty. Fresh food evap cover assembly needs replacing. All other functions checked good at time of service.; ordrng 1 W11098695 (Fan scroll)
We serviced a
SAMSUNG RANGE
Model NX58K7850SS/AA 02
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
09/01/2023
"Customer concern is that oven does not heat on bake setting and chrome peeling from knobs. Found open bake ignitor, causing unit to not heat to set temperature. Also found knobs cracked, causing difficulty operating burners. Needs new ignitor collected 204.50 payment via card payment follow up visit scheduled for 9/19 8-12; ordrng 1 DG94-00520A (HEATER IGNITER)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Sunnyvale, TX 75182
Patrick
Job Details:
09/01/2023
"Customer concern, soap dispenser not opening. Ran svc cycle. No stored error codes. Must replace dispenser. ; ordrng 1 W10861000 (Dispenser)"
We serviced a
GE DISHWASHER
Model GDT625PSJ6SS
Near Dallas, TX 75219
John
Job Details:
09/01/2023
Installed new control and UI boards. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 3639754710
Near The Colony, TX 75056
Lane
Job Details:
09/01/2023
Customer stated a sears technician told her the refrigerator needed to be replaced. Performed diagnostics found faulty door gaskets. All other functions checked good at time of service. ; saved tckt
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50K7500EW/A3 01
Near Frisco, TX 75033
Chad A.
Job Details:
09/01/2023
Replaced steam nozzle with kit and secured to bulk head. Cycled to test. Failed vent test.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100P/A3
Near McKinney, TX 75070
Chad A.
Job Details:
09/01/2023
Replaced terminal block and cycled to test. Unit heating proper.y and no other failures detected.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821QB1
Near Carrollton, TX 75007
Lane
Job Details:
09/01/2023
Installed new ice maker and performed function test. Ice maker cycles and fills with water. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GDT665SSN0SS
Near Irving, TX 75063
Lane
Job Details:
09/01/2023
Customer dishwasher door won't close. Performed diagnostics found foor was not aligned with wash tub. Secured Door and performed multiple door closure tests. All functions checked good at time of service.
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
09/01/2023
"Customer concern is that range produces error not heating.found seized cooling fan, causing unit to produce f8e0 error and not heat. Needs new cooling fan asm follow up visit scheduled for 9/13 8-12 collected half payment via card payment. ; ordrng 1 W11107275 (FAN-BLWR)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11029822800
Near Dallas, TX 75244
John
Job Details:
09/01/2023
Performed MPA check. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Bonney Lake, WA 98391
Cejay
Job Details:
09/01/2023
"Installed previously ordered door gaskets, used thermal device to verify no air leaks. Confirmed door operation. All checks good."
We serviced a
FRIGIDAIRE RANGE
Model FGGF3030PPF
Near Orting, WA 98360
Cejay
Job Details:
09/01/2023
Customer concern is that oven bake ignitor is not working. Upon arrival customer had attempted self repair. Preformed continuity test on old ignitor shows open ignitor. Needs new ignitor. Follow up scheduled for 09/11 1-5pm; ordrng 1 316489403 (IGNITOR)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45R6100C/A3
Near Puyallup, WA 98374
Cejay
Job Details:
09/01/2023
"Customer concern is that dryer will run, no heat. Confirmed dryer will operate in normal cycle. Found stuck relay on control board causing motor to run continuously. Needs new PCB. Advised part shows out of stock and may take time to recive. Requires Auth. ; ordrng 1 DC97-21429B (Main PCB)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Puyallup, WA 98375
Cejay
Job Details:
09/01/2023
"Cus5omer concern is that range shows error F1E1 error. Confirmed 240v at outlet, unplugged unit, visual inspection of terminal block and control board shows no signs of damage, fuse tests good for continuity. Shortly after restoring power unit show F2E1 and F3E0. Needs new control board and temperature probe. Advised parts show out of stock and may take time to recive, Requires Auth. ; ordrng 1 W11528249 (CNTRL-ELEC) and 1 WPW10181986 (SENSOR)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC415EW1
Near Spanaway, WA 98387
Cejay
Job Details:
09/01/2023
"Installed previously ordered drain pump, cycle tested washer for leaks and to verify repair, all checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/01/2023
Customer concern is that dryer door does not close. Found broken door catch and bent door. Causing poor alignment of unit and door causing issues closing. Needs new door asm. Carefully straightened door and placed lower catch in position to allow temporary use. ; ordrng 1 WE10X26855 (DOOR ASM)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 03
Near Spanaway, WA 98387
Cameron M.
Job Details:
09/01/2023
"Customer concern is that washer does not balance during spin cycle. Found failed suspension rods, causing unit to not balance. Needs new suspension rods. Requires auth. ; ordrng 4 DC97-16350U (ASSY DAMPER)s"
We serviced a
GE DRYER-ELECTRIC
Model GTD75ECPL1DG
Near Dallas, TX 75253
Patrick
Job Details:
09/01/2023
"Customer concern, unit will not start cycle. Found broken belt. Replaced from truck stock. Tested unit all checks good. ; used 1 WE03X29897 (Belt) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GYNBFS
Near Garland, TX 75043
Patrick
Job Details:
09/01/2023
"Replaced boats, tested unit. All checks good."
We serviced a
GE WALL OVEN
Model JJW8330DDS
Near Rockwall, TX 75032
Patrick
Job Details:
09/01/2023
"Customer concern, keypad inop, door not closing. Confirmed. Must replace ui and door hinges. ; ordrng 1 5765M451-60 (Console) and 1 WP74008312 (Main control) and 2 WP74008014 (Door hinge)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Richardson, TX 75081
John
Job Details:
09/01/2023
Installed new wheel assy and stops. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8600YW0
Near Sachse, TX 75048
Lane
Job Details:
08/31/2023
Customer stated washer still g8ves ul code. Performed diagnostics found rotor loose causing issue. Tightened up motor and performed function test with load. Washer completed cycle without faulting out.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Balch Springs, TX 75180
Patrick
Job Details:
08/31/2023
Replaced console and ui. Tested unit. All checks good
We serviced a
HOTPOINT DISHWASHER
Model HDA1005-55WA
Near Mesquite, TX 75149
Patrick
Job Details:
08/31/2023
Customer concern unit lemming from underneath. Damaged new floor. Confirmed constant slow leak from underneath. No access to water shut off. Unable to remove unit due to flooring. Please reschedule asap for full diagnosis. ; O-emld tckt
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Mesquite, TX 75149
Patrick
Job Details:
08/31/2023
"Customer concern, unit makes loud rumble during use. Tears clothes. Found cracked drum. Must replace. Pay listed as NLA; ordrng 1 DC97-16812C (Drum assy)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Lakewood, WA 98499
Cameron M.
Job Details:
08/31/2023
"Customer concern is that washer not wringing out clothes. Checked errors via service mode, found 5c(no drain long drain) found heavy buildup of debris on door glass, causing leak during operation from bottom of door. Found debris clogged drain pump clean out, causing unit not drain at correct rate. Causing unit to not spin fully. Also found flex in floor and pedestal, causing unit to shake during operation. Cleared debris in drain pump. Cycle tested unit 3x. All checks good. Strongly advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Also Advised customer on proper loading practices."
We serviced a
GE RANGE
Model JTS3000SN1SS
Near Forney, TX 75126
Patrick
Job Details:
08/31/2023
Customer concern over door glass broken. Confirmed. Must replace oven door glass. ; ordrng 1 WB56X27480 (Glass pack)
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Forney, TX 75126
Patrick
Job Details:
08/31/2023
"Customer concern, unit builds up frost on top left front corner of fz. Found fz door gasket deformed. Heated and sealed. Cleared residual ice. Unit checks good at this time."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9200SQ0
Near Rockwall, TX 75032
Patrick
Job Details:
08/31/2023
"Customer concern, unit will not start cycle. Confirmed. Ui good, door sw good. Found broken belt and worn rollers. Replaced from truck stock. Tested unit. Air test failed red, unit operating as designed. Customer to clean home vent. ; used 1 661570V (Belt), and 2 WPW10314173 (Roller) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYN8FS
Near Plano, TX 75075
John
Job Details:
08/31/2023
"Customer concern is DW will not drain. Using NuFi device found error F144, inverter failure. Per tech data must replace inverter/control board. Error affects drain, fill, and wash. Recommend replacing inverter board and drain pump.; ordrng 1 WD19X25461 (Drain pump) and 1 WD21X32059 (Control board)"
We serviced a
MAYTAG DISHWASHER
Model PDB1600AWT
Near Richardson, TX 75082
John
Job Details:
08/31/2023
"Customer concern is DW upper rack rear stop is missing as well as both upper and lower racks are rusting and damaging glassware. Ran diagnostics, unit functioning as designed. Needs new upper rack stop and upper and lower racks.; ordrng 1 WP99002136 (Rack stop) and 1 99002460 (Upper rack) and 1 W10139223 (Lower rack)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AP/A2
Near Plano, TX 75074
John
Job Details:
08/31/2023
Customer concern is washer will not start. Found AE6 error. Per tech data must replace main PCB and Inverter board. Unable to further test unit due to nature of failure.; ordrng 1 DC92-01531B (Inverter PCB) and 1 DC92-01621D (Main pcb)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Allen, TX 75002
John
Job Details:
08/31/2023
"Customer concern is dryer not getting hot fast enough. Unit passes vent check GREEN, passes temp check on high, medium, and low. Found energy saver option active. Advised Customer that with that option selected, unit will take longer to reach proper temp. All checks good. Unit functioning as designed."
We serviced a
KENMORE REFRIGERATOR
Model ="10656542400"
Near Plano, TX 75075
John
Job Details:
08/31/2023
Performed MPA check. All checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Steilacoom, WA 98388
Cameron M.
Job Details:
08/31/2023
Installed previously ordered main control and ui. Cycle tested unit. Unable to power unit as part supplier sends out incorrect part number follow up visit scheduled for 9/6 1-5; schdld next appmnt for 9/6 WED 1-5
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SSN0WW
Near Spanaway, WA 98387
Cejay
Job Details:
08/31/2023
"Installed previously ordered dispenser assembly and fill hose, verified functionality of dispenser drawer, cycle tested unit for leaks and to verify repair. All checks good."
We serviced a
SAMSUNG COOKTOP
Model NZ30K6330RS/AA
Near Lakewood, WA 98498
Cameron M.
Job Details:
08/31/2023
"Customer concern is that while cooktop is in use and microwave is used breaker trips. Cycle tested cooktop, found no mechanical defects at time of arrival. Advised customer electrician needed to inspect and repair electrical issues. Advised customer after electrical repairs are done if issues persist call for service."
We serviced a
GE COOKTOP
Model JGP3530SLS
Near Sachse, TX 75048
Lane
Job Details:
08/31/2023
Customer canceled appointment on cooktop wanting outdoor grill serviced. Customer wouldn't allow inttry due to dog.
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DB0
Near Garland, TX 75044
Lane
Job Details:
08/31/2023
Installed new oven fan assembly and performed full function and preheat test. All functions checked good at time of service.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Garland, TX 75044
Lane
Job Details:
08/31/2023
Customer stated dishwasher won't start cycle. Performed diagnostics found control panel faulty. All other functions checked good at time of service. ; ordrng 1 W10910626 (Control panel)
We serviced a
LG WASHER-TOPLOAD
Model WT7150CW 03
Near Dallas, TX 75219
John
Job Details:
08/31/2023
"Customer concern is washer makes a strange thump sound at beginning of cycle. Ran diagnostics, all checks good. Spoke with customer and found that the sounds she was speaking of is the clutch engaging and disengaging. All checks good."
We serviced a
GE RANGE
Model CTS90DP3M1D1
Near Frisco, TX 75034
Chad A.
Job Details:
08/31/2023
Replaced control and hi limit. Cycled to test and heating good. No other failures detected.
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HFEDBSR/AA
Near Prosper, TX 75078
Chad A.
Job Details:
08/31/2023
"Customer concern ice maker jams up. On arrival found ice maker jammed and water level too high. Cycled ice maker and water dripping from ice maker due to overfill condition. Need ice maker and filter assembly. ; ordrng 1 DA97-14487D (ASSY CASE WATER FILTER;AW2-14,NO LED) and 1 DA97-15217D (Ice maker)"
We serviced a
GE WASHER-TOPLOAD
Model PTW600BSR1WS
Near McKinney, TX 75072
Chad A.
Job Details:
08/31/2023
Customer concern water will not shut off completely when not in use. Found water valve to no be sealing off properly after activated. Need water valve assembly for repair. ; ordrng 1 WH13X26637 (VALVE QUAD WATER ASM)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA
Near Enumclaw, WA 98022
Cejay
Job Details:
08/31/2023
"Installed previously ordered auger assembly, steamed and dried ice box surfaces. Advised customer is issue persists plumber is needed for low water pressure."
We serviced a
KENMORE REFRIGERATOR
Model ="79573157610"
Near Frisco, TX 75034
Chad A.
Job Details:
08/31/2023
"Customer concern ice maker not producing. Performed test and found Temps to be good and water fill ok. Ice maker not cycling duevto faulty ice maker tstat. Need ice maker for repair. ; ordrng 1 AEQ73130004 (ICE MAKER ASSEMBLY,KIT)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Lewisville, TX 75067
Lane
Job Details:
08/31/2023
Customer stated range gives code for oven probe sensor. Performed diagnostics found signs of stuck relay causing over temp code. Advised customer replacing oven control with new probe sensor.; ordrng 1 wfe320m0js0 (Control) and 1 WPW10181986 (Sensor)
We serviced a
GE RANGE
Model JB655YK6FS
Near Garland, TX 75040
Patrick
Job Details:
08/30/2023
"Customer concern, rf element inner portion will not heat, outer good. Must replace element and infinite sw. ; ordrng 1 WB30T10130 (Rf element) and 1 WB24X25013 (Rf infinite sw)"
We serviced a
GE DISHWASHER
Model GDF530PSM4SS
Near Forney, TX 75126
Patrick
Job Details:
08/30/2023
"Customer concern, unit leaking during use. Found torn delivery hose from motor to diverter. Must replace motor. ; ordrng 1 WD19X25700 (Motor)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8300SW0
Near DuPont, WA 98327
Cameron M.
Job Details:
08/30/2023
"Customer concern is that dryer does not start cycle just beeps. Preformed continuity test of door switch, failed, open. Found open door switch, causing unit to not start cycle. Needs new door switch advised customer part shows NLA. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 8574875 (Switch, Assembly Door)"
We serviced a
LG WASHER-TOPLOAD
Model WT7900HBA 03
Near Coppell, TX 75019
John
Job Details:
08/30/2023
Installed new suspension rods. All checks good.
We serviced a
GE DISHWASHER
Model GDT535PSR3SS
Near Garland, TX 75043
Patrick
Job Details:
08/30/2023
"Replaced sump and drain pump. Leak test good, run test good. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model ETW4400WQ2
Near Garland, TX 75042
Lane
Job Details:
08/30/2023
Installed water fill valve and performed function. . All functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45N3050AW/A4 01
Near Puyallup, WA 98371
Cejay
Job Details:
08/30/2023
Customer concern is that washer is not completing cycles. Found failed suspension rods causing unit to go OOB. Needs new suspension rods. Advised requires Auth. ; ordrng 2 DC97-16350T (ASSY DAMPER)s and 2 DC97-16350S (ASSY DAMPER)s
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW1
Near Dallas, TX 75228
John
Job Details:
08/30/2023
"Customer concern is washer stopped mid cycle and will not turn back on. Found good voltage to control board but unit DOA upon arrival. Found shorted drain pump causing issue. Needs new control board, UI panel, and drain pump.; ordrng 1 W11543997 (Control board) and 1 Core (Core) and 1 W11478519 (UI panel) and 1 Core (Core) and 1 W11399437 (Drain pump)"
We serviced a
LG DRYER-ELECTRIC
Model DLE3600V
Near DuPont, WA 98327
Cameron M.
Job Details:
08/30/2023
"Customer concern is that dryer produces noise during operation. Found excess play in drum front and rear drum supports. Causing unit to produce noise during operation. Needs new rollers. Installed new rollers, cycle tested unit. All checks good ; used 2 AGM75510755 (ROLLER ASSEMBLY (2 PACK)) from stock"
We serviced a
GE REFRIGERATOR
Model GFE28GSKJSS
Near Tacoma, WA 98443
Cejay
Job Details:
08/30/2023
"InstLled previously ordered FZ fan and FF temperature sensor, advised customer if issues persists to call and schedule another appointment."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AF/US
Near Fife, WA 98424
Cejay
Job Details:
08/30/2023
"Customer concern is washer will lock but will not start a cycle. Pulled error codes, 3C2,DC,DC1,DC,6C2,DC, 6C2 Found basket shaft bent causing uneven rotations and damage to tub and door seal. Needs new basket, front and rear tub, door seal and inverter. Advised customer parts show out of stock and may take time to recive, Requires Auth, requires second tech.; ordrng 1 DC97-16086B (ASSY DRUM) and 1 DC97-19638B (ASSY SEMI TUB FRONT) and 1 DC97-19673D (ASSY SEMI TUB BACK) and 1 DC97-19755A (ASSY DIAPHRAGM) and 1 DC69-00804A (SEAL TUB) and 1 DC92-01982B (ASSY PCB KIT)"
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model LWNA52SP113TW01
Near Tacoma, WA 98498
Cameron M.
Job Details:
08/30/2023
"Customer concern is that washer leaks alot of water. Cycle tested unit, found stand pipe unable to maintain flow requirements for wash during drain and spin. Causing stand pipe to over flow. Found no mechanical defects at time of arrival. Advised customer plumber is needed to correct wall drain restrictions"