Service History 28 - RPS Appliance Repair

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS 0

Near Steilacoom, WA 98388

Cejay

Job Details: 08/03/2023

"Customer concern is that dishwasher is not draining. Confirmed no drain pump operation. Confirmed 120v to drian pump. Found failed drain pump causing unit not to drain, needs new drain pump. Installed new drain pump cycle tested unit all checks good. ; used 1 W11497943 (PUMP-DRAIN) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Dallas, TX 75204

Lane

Job Details: 08/03/2023

Replaced pump and motor. Performed full function and leak tests after repair. All functions checked good at time of service.

We serviced a

GE DRYER-ELECTRIC

Model DPSB619ED2WW

Near Dallas, TX 75227

Patrick

Job Details: 08/03/2023

Replaced bearing. Tested unit. All checks good

We serviced a

KITCHENAID DISHWASHER

Model KUDK03FTSS3

Near Rockwall, TX 75087

Lane

Job Details: 08/03/2023

Installed new pump and motor with door tension kit. Performed full function and leak tests after repair. Advised customer air gap is still backing up and could cause potential water damage.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8000DW4

Near McKinney, TX 75071

Chad A.

Job Details: 08/03/2023

Customer stated dryer taking too long to dry. Performed tests and found vent restricted causing overheat condition. Tested with vent off and unit cycled properly. No mechanical failures with dryer.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EW/A3 01

Near DuPont, WA 98327

Cejay

Job Details: 08/03/2023

"Customer concern is that dryer was making a knocking sound and now is not tumbling but heats. Found failed idler and damaged belt causeing drun not to tumble. Needs new idler and belt. Installed new belt and idler, cycle tested dryer all checks good. ; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.15113K216

Near Puyallup, WA 98375

Cameron M.

Job Details: 08/03/2023

Installed previously ordered element. Cycle tested unit. All checks good

We serviced a

WHIRLPOOL RANGE

Model RF386PXGQ2

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/03/2023

"Installed previously ordered srews,trim and door handle. Cycle tested. All checks good"

We serviced a

LG WASHER-FRONTLOAD

Model WM3570HVA

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/03/2023

"Customer concern is that washer leaks water during operation. Preformed inspection of unit, found heavy oversuds conditions present from rear of unit, caused by leak from rear vent of unit . Found leak activity coming from bottom of door during wash cycle. Cycle tested unit with heavier than normal operating conditions, via service mode. Found no active leaks with exception of bottom of door, caused by buildup of debris and film on door glass. Advised customer on regular cleaning intervals. Collected 95+tax via card payment"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT73OPAHZ0

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/03/2023

"Customer concern is that dishwasher does not power after starting cycle and filling. Found unit unplugged, causing unit to not power. Cycle tested unit 10x, found no mechanical defects at time of service. Advised customer on using high quality detergent and using rinse aid ; O-emld tckt"

We serviced a

KENMORE RANGE

Model 79048083001

Near Rockwall, TX 75087

Lane

Job Details: 08/03/2023

Replaced control and performed full function test. Oven is working to manufactures specifications

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Coppell, TX 75019

Lane

Job Details: 08/03/2023

Customer stated dishwasher makes loudebang noise when running. Performed function test found upper spray arm assembly faulty causing the noise. Customer statedall other functions checked good at time of service.; ordrng 1 W11545334 (Manifold)

We serviced a

AMANA DRYER-ELECTRIC

Model NED5800HW0

Near Denton, TX 76208

Chad A.

Job Details: 08/03/2023

Customer concern dryer not heating properly. Performed diagnostics and found open heat element. Replaced element and cycled to test. Heating good but failed vent test. Vent needs to be cleaned professionally. ; used 1 WP3387747 (ELEMENT) from stock

We serviced a

LG WASHER-FRONTLOAD

Model WM39OOHB

Near Tacoma, WA 98443

Cameron M.

Job Details: 08/03/2023

"While on site customercalled ahs to correct work order to reflect is in fact washer produces error not dryer. Customer concern is that washer produces de2 error, not working. Attempted cycle test of unit via service mode. Door lock failed and unit produces de2 error Attempted cycle test of unit via normal wash cycle found door lock Attempts to lock but fails causing unit to not start cycle. Needs new door lock.; ordrng 1 EBF61315802 (SWITCH ASSEMBLY,LOCKER)"

We serviced a

KENMORE DISHWASHER

Model 665.12093K210

Near Spanaway, WA 98387

Cameron M.

Job Details: 08/03/2023

"Customer concern is that dishwasher does not heat or wash properly. Found F6e6 f6e2 f7e1via service mode. Cycle tested unit. Found clogged and separating spray arms, causing poor wash.found open element causing unit to not heat. Found slow leak from dispenser, during operation. Needs new dispenser, heater and spray arms follow up visit scheduled for 8/16 8-12; ordrng 1 W10518394 (HEATER) and 1 WPW10342792 (ARM-SPRAY) and 1 W10850340 (ARM-SPRAY) and 1 WPW10195175 (DISPENSER)"

We serviced a

GE DISHWASHER

Model GDT535PSR3SS

Near Dallas, TX 75243

John

Job Details: 08/02/2023

Customer concern is DW has a severe leak from bottom as soon as unit is started. Removed toe panel and found holes in drain hose and bottom part of wash motor seal caused by rodents. Advised Customer that rodent damage is not covered by warranty.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ0

Near Dallas, TX 75220

John

Job Details: 08/02/2023

Customer concern is oven will not heat. Found control board not sending any voltage to both bake and broil igniters. Entered diagnostic and found F1 E0 code f0r board failure. Needs new control board.; ordrng 1 W11159621 (Control) and 1 Corecharge (Core charge)

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029522800

Near Dallas, TX 75217

John

Job Details: 08/02/2023

"Customer concern is washer will not spin. Found when spin cycle started, motor hums but no spin. Found capacitor tests out of range. Needs new capacitor.; ordrng 1 WP8572717 (Capacitor)"

We serviced a

ROPER DRYER-ELECTRIC

Model REX3514PQ0

Near Mesquite, TX 75150

Patrick

Job Details: 08/02/2023

"Customer concern, unit not heating. Confirmed. Found open element. Air test passed yellow. Replaced from truck stock. Tested unit. All checks good. ; used 1 279838 (Element) from stock"

We serviced a

AMANA WASHER-TOPLOAD

Model NTW4516FW1

Near Rockwall, TX 75032

Patrick

Job Details: 08/02/2023

"Replaced agitator, tested unit. All checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV50F9A7EVP/A2

Near Heath, TX 75032

Patrick

Job Details: 08/02/2023

"Customer concern, unit making loud squeeling noise. Confirmed. Found seized idler pulley. Replaced idler and belt from truck stock. Tested unit. All checks good. ; used 1 6602-001655 (Belt), and 1 DC93-00634A (Idler) from stock"

We serviced a

LG LAUNDRY CENTER

Model NOTAVAILABLE

Near Tacoma, WA 98403

Cameron M.

Job Details: 08/02/2023

Customer concern is that washer shakes. Unit from scratch and dent . Right side of unit heavily damaged. Unit does not have model tag Cycle tested unit with customer provided mix load of clothes. Found unit to be unlevel. Leveled unit. Tested again all checks good. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6200KW1

Near Tacoma, WA 98498

Cejay

Job Details: 08/02/2023

"Installed previously ordered capacitor, cycle tested washer all checks good."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8410SW0

Near University Place, WA 98466

Cejay

Job Details: 08/02/2023

"Customer concern is that dryer was showing F01 error and was also producing a burning smell and a noise. Found damaged control board causing F01 error and burning smell. Found failed front rollers producing noise. Needs new control board, front rollers and shafts. Advised control board is NLA. AHS to supply, requires auth. ; ordrng 1 WPW10111606 (Control board) and 2 WPW10359271 (Shaft)s and 2 WPW10314173 (Support)s"

We serviced a

GE DISHWASHER

Model GDT655SSJ4SS

Near Rockwall, TX 75032

Patrick

Job Details: 08/02/2023

"Customer concern, unit not filling. Unit filling normally, found major leak at diverter. Replaced from truck stock. Tested unit. All checks good. ; used 1 WD19X25278 (Diverter) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV50K7500EV/A3

Near DeSoto, TX 75115

John

Job Details: 08/02/2023

Customer concern is supply hose to steam inlet on dryer has bubble on it. Confirmed bubble on hose. Advised Customer that hose is part of steam kit that has to be purchased separately from unit and is not covered by warranty. No repairs done.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11065132411

Near Cedar Hill, TX 75104

John

Job Details: 08/02/2023

Customer concern is dryer not heating. Ran diagnostics and found dryer heating properly. Temp check passes (140-195). Vent check passes green.all checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model DU840SWPU0

Near Mesquite, TX 75181

Patrick

Job Details: 08/02/2023

"Customer concern, unit smells like burning during use. Drains from air gap. Confirmed drain. Removed"

We serviced a

KITCHENAID OTHER

Model NONE

Near Gig Harbor, WA 98335

Cejay

Job Details: 08/02/2023

Customer concern is the range hood is not turning on. Customer instruct switch on wall is not for hood operations. Instucted customer on where hood controls are located. No service needed. Customer unavaliable for signature; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2479SF0A

Near Coppell, TX 75019

Lane

Job Details: 08/02/2023

Customer stated dispenser doesn't open. Performed diagnostics found dispenser needs to be replaced. All other functions checked good at time of service. ; ordrng 1 A00130309 (Dispenser)

We serviced a

GE DISHWASHER

Model PDW7880JO3SS

Near Irving, TX 75063

Lane

Job Details: 08/02/2023

Customer stated dishwasher control panel doesn't work. Performed diagnostics found faulty control panel. Dispenser did open during testing but customer stated sometimes it doesn't open. All other functions checked good at time of service.; ordrng 1 WD34X10976 (Control panel) and 1 WD12X10237 (Dispenser)

We serviced a

GE WASHER-TOPLOAD

Model GTW750CPLODG

Near Plano, TX 75025

Chad A.

Job Details: 08/02/2023

Customer stated washer stops midcycle. During testing found fill hose kinked behind machine after sliding unit back in place. Adjusted hose and tested good.

We serviced a

GE WASHER-FRONTLOAD

Model GFW650SSN2WW

Near Carrollton, TX 75006

John

Job Details: 08/02/2023

Installed new washer door. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM9500HKA

Near Lake Tapps, WA 98391

Cameron M.

Job Details: 08/02/2023

Installed warranty provided drain pump and door lock. Cycle tested unit. All checks good

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW6630HC0

Near Gig Harbor, WA 98332

Cejay

Job Details: 08/02/2023

"Installed previously ordered dispenser assembly, cycle tested washer all checks good."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Tacoma, WA 98444

Cejay

Job Details: 08/02/2023

"Installed previously ordered heater and dispenser, prefor,ed service cycle to verify repair all checks good."

We serviced a

GE REFRIGERATOR

Model ZISS360DMCS

Near Dallas, TX 75206

Lane

Job Details: 08/02/2023

Customer stated ice production and water dispenser stopped working. Performed diagnostics found sealed system issues causing filter head to freeze stopping ice and water function. Refrigerator has sealed system issue causing currant problems. Letting warranty company know sealed system service provider is needed.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4950HW0

Near Dallas, TX 75218

Lane

Job Details: 08/02/2023

"Customer stated dry drum doesn't turn. Performed diagnostics found faulty belt. All other functions checked good. Replaced belt and performed full function test. All functions checked good at time of service. ; used 1 4400EL2001F (BELT,DRIVE) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5600XW0

Near Garland, TX 75040

Lane

Job Details: 08/02/2023

"Customer stated dryer makes abnormal noise. Performed diagnostics found faulty rear rollers and idler pulley. Heater circuit checks good. Drum felt front warn through. Advised replacing rollers idler and front felt. Advised customer running dryer could cause further damage. Warranty only covers parts replaced after repair.; ordrng 1 280114 (Felt seal), used 4 WPW10314173 (Rollers), and 1 W10837240 (Idler pulley) from stock"

We serviced a

GE DISHWASHER

Model GDT665SSN3SS

Near Puyallup, WA 98371

Cameron M.

Job Details: 08/02/2023

"Customer concern is that dishwasher produces burning smell and odd humming noise. Customer advised power off at breaker. Retorted power, attempted cycle test, found seized drain pump, causing hum noise and smell frome excessive heat. Found dead spot in wash motor causing unit to not wash properly. Needs new drain pump and wash motor. Follow up visit scheduled for 8/14 1-5; ordrng 1 WD19X25700 (WASH PUMP SERVICE KIT) and 1 WD19X25461 (DRAIN PUMP ASM)"

We serviced a

KENMORE RANGE

Model 91194402301

Near Tacoma, WA 98445

Cameron M.

Job Details: 08/02/2023

"Installed previously ordered bake element,and infinite switches. Cycle tested unit, all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWKU0

Near Murphy, TX 75094

Lane

Job Details: 08/02/2023

"Customer stated dishwasher doesn't work. Performed diagnostics found faulty timer and wash motor is seized. Unable to check for leaks with dishwashers current state. Advised replacing pump,p and motor with new timer.. unit may require further repairs.; ordrng 1 3372625 (Motor) and 1 WP3369011 (Housing) and 1 WP3369031 (Seal) and 1 3369028 (Diaphragm) and 1 W10858635 (Ring) and 1 3369030 (Cover) and 1 3369020 (Seal seat) and 1 4386996A (Impeller) and 1 WP3369012 (Disk mount) and 1 WP8535372 (Timer)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5640XW2

Near Richardson, TX 75080

Lane

Job Details: 08/02/2023

Customer stated washer won't work on med/Large loads. Performed diagnostics found shifter code and water supply reversed code. Cleared faults and performed function test. Shifter is faulty and supply lines are backwards. Replaced shifter and corrected lines. Performed full function test after repair. All functions checked good at time of service. ; used 1 WPW10006355 (ACTUATOR) from stock

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A304

Near Dallas, TX 75253

Patrick

Job Details: 08/02/2023

"Replaced board, tested unit. All checks good."

We serviced a

KENMORE RANGE

Model 79079623700

Near Coppell, TX 75019

John

Job Details: 08/01/2023

Came to install new temp control switch and probe. Upon arrival customer advised that they had lost power several times recently and the oven became completely unresponsive. Found buttons on panel not changing correct settings or not responding at all. Oven control knob responding when set to any heating type and temp control still not responding. Cycled power to unit multiple times. Each time power is cycled different issues arise with control panel. Current failures not present upon initial visit. Recommend replacing oven selector switch and display board along with temp control switch and probe.; ordrng 1 318601700 (Selector switch) and 1 316460300 (BOARD)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED49STBW1

Near Rockwall, TX 75087

John

Job Details: 08/01/2023

"Customer concern is the dryer was getting too hot and then wouldn't start. Found grounded element and open thermal fuse causing unit to heat as soon as its plugged in and not be able to start. Replaced thermal fuse and element from truck stock. All checks good.; used 1 279838 (ELEMENT,HEATER), and 1 WP3392519 (FUSE-THRML) from stock"

We serviced a

AMANA DRYER-ELECTRIC

Model NED4600Y

Near Rockwall, TX 75032

Patrick

Job Details: 08/01/2023

Replaced timer. Tested unit. All checks good

We serviced a

GE DISHWASHER

Model DDT700SSN0SS

Near Rockwall, TX 75087

Patrick

Job Details: 08/01/2023

"Customer concern, spray arms not spinning. Confirmed. Diverter error code, csm check error code. Must replace diverter, motor, and main control. Spray arms not cracked. ; ordrng 1 WD19X26398 (4 port diverter) and 1 WD21X27998 (Control board) and 1 WD19X25700 (Motor)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC200XW2

Near Dallas, TX 75219

Lane

Job Details: 08/01/2023

Customer stated they can hear water sloshing around in tub. Performed diagnostics found drain pump working correctly. No signs of foreign objects. No fault codes stored. Advised customer balance ring is full of water from the manufacturer. No problems found.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5057LW0

Near Graham, WA 98338

Cejay

Job Details: 08/01/2023

"Installed previously ordered control board and capacitor, cycle tested washer all checks good."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW8630HC4

Near Tacoma, WA 98445

Cejay

Job Details: 08/01/2023

"Installed previously ordered dedergent pump, visually verified operation of pump motor, cycle tested washer with a load all checks good."

We serviced a

ELECTROLUX WASHER-FRONTLOAD

Model EFLW417SIW0

Near Tacoma, WA 98407

Cameron M.

Job Details: 08/01/2023

Customer requests door boot replacement. Installed new door boot. Cycle tested unit 3x. All checks good.

We serviced a

GE WASHER-FRONTLOAD

Model GUD27ESSMWW

Near Dallas, TX 75204

Lane

Job Details: 08/01/2023

Customer stated lid is rusting out and washer is behaving abnormally when set to small load size. Washer will continuously spin on small load size performed diagnostics found issue with door lock and lid alignment. Rust is forming on leading edge of lid. Advise replacing faulty lid lock withe new main control. Lid and top panel are rusting.; ordrng 1 WH44X10288 (Lid lock) and 1 WH16X27251 (Control) and 1 WH13X30373 (Lid white) and 1 WH49X27331 (Top cover) and 2 WH01X10627 (Lid bumper)s

We serviced a

GE WASHER-FRONTLOAD

Model GTW460ASJ7WW

Near Tacoma, WA 98406

Cameron M.

Job Details: 08/01/2023

"Installed previously ordered gearcase, belt and pully. Cycle tested unit. All checks good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF2A

Near Spanaway, WA 98387

Cejay

Job Details: 08/01/2023

Installed previously ordered sweeper seal and door seal. Cycle tested unit all checks good.

We serviced a

GE DISHWASHER

Model GDF520PGJ5BB

Near Garland, TX 75043

Patrick

Job Details: 08/01/2023

Replaced control and ui. Tested unit. All checks good.

We serviced a

GE DRYER-ELECTRIC

Model DPSR610EG8WT

Near Mesquite, TX 75149

Patrick

Job Details: 08/01/2023

Replaced bearing. Tested unit. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model PYE3360AYW11

Near Dallas, TX 75217

Patrick

Job Details: 08/01/2023

"Customer concern, unit not heating. Confirmed. Found open element. Open thermostats. Must replace. ; ordrng 1 LA-1044 (Element) and 1 WP53-0771 (Hi limit) and 1 LA-1053 (Fix thermal)"

We serviced a

FISHER PAYKEL DISHWASHER

Model DD24DCTX9

Near Prosper, TX 75078

Chad A.

Job Details: 08/01/2023

Customer stated getting f24 code lower drawer. During inspection found cracked housing on rotor assembly. Needs rotor assembly for repair. No repair at this time.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7230HW0

Near McKinney, TX 75071

Chad A.

Job Details: 08/01/2023

Customer stated unit quit mid cycle. On arrival there was no operation at all including display. Tested good voltagevto main control but had no outgoing 12 volts to user interface. Need main control for repair. Unable to test for other possible failures due to this condition. No repair at this time.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE52M8650V/A3

Near McKinney, TX 75072

Chad A.

Job Details: 08/01/2023

Customer stated dryer noisy. During inspection found debris lodged between bulk head seal and drum. Removed and cycled to test. Vent test good and Temps operating properly. No fault errors in control memory.

We serviced a

AMANA DRYER-ELECTRIC

Model ALE443RAW

Near Plano, TX 75093

Chad A.

Job Details: 08/01/2023

During inspection found motor drive pulley broken. Need complete motor for repair. ; ordrng 1 WP2200376 (MOTOR-DRVE)

We serviced a

GE DRYER-ELECTRIC

Model GTD72EBSN0WS

Near Balch Springs, TX 75180

Patrick

Job Details: 08/01/2023

"Customer concern, door cracked. Confirmed. Must replace power door. ; ordrng 1 WE10X23891 (Door)"

We serviced a

MAYTAG DRYER-GAS

Model MGDB850WQ0

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 08/01/2023

"Customer concern is that dryer produces squealing noise during operation. Found seized idler pully, causing squealing noise during operation. Needs new idler pully. Contacted property management for auth received go ahead for repair. Installed new idler pully. Cleaned and lubed rollers. Cleaned and vacuumed inside of unit. Cycle tested unit all checks good. ; used 1 WPW10547292 (PULLEY-IDR) from stock"

We serviced a

LG DISHWASHER

Model LDP7708ST

Near Dallas, TX 75240

John

Job Details: 08/01/2023

Installed new inlet valve supplied by Sears. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW2

Near Dallas, TX 75211

Lane

Job Details: 08/01/2023

Customer stated washer shakes alot when spinning. Performed diagnostics found faulty suspension. Hub has excessive play and gearcase is leaking oil causing belt to slip. Gearcase belt hub and suspension needs replacing. Agitator may need to be forcefully removed. No fault codes stored at time of service.; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10902814 (Wsshplate) and 1 W11130362 (Suspension) and 1 W10528947 (Hub)

We serviced a

KITCHENAID COOKTOP

Model KECS161GSS02

Near Plano, TX 75075

John

Job Details: 08/01/2023

Customer concern is FR burner only comming on high. Confirmed. Needs new FR infinite switch.; ordrng 1 WP3191472 (Infinite switch FR)

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS2

Near Irving, TX 75063

Lane

Job Details: 08/01/2023

Installed new sump assembly and performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA 01

Near Fife, WA 98424

Cameron M.

Job Details: 08/01/2023

"Installed previously ordered main pcb, cycle tested unit. All checks good."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641073311

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/01/2023

"Installed previously ordered drain pump, cycle tested unit. All checks good. Collected 75 dollar deductible via"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45M7050AW/A4 02

Near Eatonville, WA 98328

Cejay

Job Details: 08/01/2023

"Installed previously ordered inlet valves, unit is still slow to fill on cold, removed supply lines, cold water supply presure is weak causing unit to have slow fill on cold cycles. Advised customer plumber is needed for water supply presure."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS0A

Near Carrollton, TX 75007

John

Job Details: 08/01/2023

"Customer concern is dispenser not opening after being replaced. Found control only sending 2vac to dispenser when called for. Needs new control board.; ordrng 1 5304512731 (Control board), states that autho needed"

We serviced a

GE WASHER-TOPLOAD

Model GTW750CPLODG

Near Plano, TX 75025

Chad A.

Job Details: 08/01/2023

Replaced water valve and tested. All functioning properly.

We serviced a

LG WASHER-FRONTLOAD

Model WM8100HVA

Near McKinney, TX 75072

Chad A.

Job Details: 08/01/2023

Customer concern of washer not draining. Tested and found seized drain pump. Replaced drain pump and cycled to test. No other failures detected and working good. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MSD2542VEB00

Near Garland, TX 75043

Lane

Job Details: 08/01/2023

Customer stated freezer is forming condition. Performed diagnostics found door gaskets are glued in. Door assembly is not available. Advised customer seal replacement may cause cracks in liner.

We serviced a

GE DRYER-ELECTRIC

Model GTD42EASJ2WW

Near Orting, WA 98360

Cejay

Job Details: 08/01/2023

"Customer requests installation of dryer vent and PM check. Inspected belt idler blower and glides all good. Vacumed lint from cabinet. Installed dryer venting and preformed airflow and temperature checks good, preformed aircycle test good. Advised customer dryer status is healthy."

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FFTW4120SW1

Near Puyallup, WA 98374

Cejay

Job Details: 07/31/2023

"Customer concern is that washer is not draining. Evacuated water from tub. Found clog in draim pump causing washer not to drain. Removed clog, cycle tested washer and found water supply lines reversed. Corrected supply lines, tested drain pump, all checks good."

We serviced a

AMANA WASHER-TOPLOAD

Model NTW4705EW0

Near Lewisville, TX 75067

Chad A.

Job Details: 07/31/2023

Customer concern unit noisy and not functioning. During testing found faulty shift actuator stuck in spin. Replaced actuator and cycle to test in both agitate and spin. All working good with no other failures detected. ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8040DW4

Near Plano, TX 75074

Chad A.

Job Details: 07/31/2023

Customer stated no hot water and getting error codes. Performed diagnostics and discovered user interface error. Water functioning properly but drain secured and sealed at wall with no air gap due to water backing up from clogged drain. Need user interface for repair. Customer responsible for drain needing to be cleared by plumber. ; ordrng 1 W11125152 (Console)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV55M9600AV/A5 03

Near Puyallup, WA 98374

Cameron M.

Job Details: 07/31/2023

"Customer concern is that washer leaks water from both upper and lower washers during operation. Cycle tested main front loading washer 4x , found no active leaks at time of service. Cycle tested top washer, found fabric softener dispenser overflows heavily over top of dispenser, Causing unit to trigger Lc1 errors for both washers. Found unit falls in Samsung service builtin guidelines for cap seal guide replacement. Needs new cap seal guide. Requires second tech. Customer declined repair at this time. Collected 95 + tax via check payment"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4800XQ3

Near Carrollton, TX 75007

John

Job Details: 07/31/2023

Installed new motor. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MTW5630TQ1

Near Irving, TX 75061

Lane

Job Details: 07/31/2023

Customer stated washer leaks water and tub won't stay centered. Unit gets out of balance and won't fill with hot water. Performed diagnostics found leaking fill valve and tub spring mounting hole rusted out due to leak. Washer base with tub spring needs replacing with new water inlet valve. Washer fill hose and temp selector also need replacing. Advised customer to turn water supply off preventing further water leak.; ordrng 1 WPW10250667 (Spring) and 2 WP63466 (Leveling Link Assembly)s and 1 8316845 (Spring) and 2 WP62837 (Pin)s and 2 WPW10001130 (Leveling leg)s and 1 WP8578340 (Fill valve) and 1 WP8317926 (Hose) and 1 WP8578337 (Water temp switch)

We serviced a

ROPER WASHER-TOPLOAD

Model RTW4640YQ1

Near Irving, TX 75062

Lane

Job Details: 07/31/2023

Performed diagnostics found one code for stuck key. Suspension has lost majority of dampening ability. Dispenser is broken Sspension rods snd dispenser need replacing. All other functions checked good at time of service.; ordrng 1 W10780048 (Suspension) and 1 WPW10192089 (Dispenser)

We serviced a

SAMSUNG RANGE

Model NE59J7850W/AA 05

Near Spanaway, WA 98387

Cejay

Job Details: 07/31/2023

Customer concern is that range display is starting to peeling and peices are flaking off and hot surface light has fallen. Confirmed customer concern that membrane is starting to peel. Advised customer cosmetic issues are not covered. Reinstalled hot surface light. No mechanical or component failures at time of service. ; O-emld tckt

We serviced a

KITCHENAID DISHWASHER

Model KUDS30XSS8

Near Carrollton, TX 75007

John

Job Details: 07/31/2023

Performed MPA check. No codes or issues found. All checks good.

We serviced a

KITCHENAID WASHER-TOPLOAD

Model KAWS700LQ0

Near Dallas, TX 75215

Lane

Job Details: 07/31/2023

Customer stated washer bangs around. Performed diagnostics found broken suspension spring and rusted out bsse. Chassis rusted out due to slash over Self leveling system rusted out. Base needs to be rebuilt due to rust.; ordrng 1 285901 (Spring) and 1 8316845 (Spring) and 2 WP63466 (Leveling link)s and 2 WP62837 (Pin)s and 2 WPW10001130 (Leveling foot)s and 1 285771 (Base)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6700TW1

Near Dallas, TX 75215

Lane

Job Details: 07/31/2023

Customer stated washer gives multiple fault codes and won't spin. Performed diagnostics found faulty spin basket and outer tub. Washer spin basket is seized causing the issue. Suspension is not providing proper dampening for tub assembly. Motor function checks good.; ordrng 1 W10820039 (Hub) and 1 W10820048 (Suspension) and 1 W10193886 (Tub) and 1 W10118182 (Spin basket)

We serviced a

GE DISHWASHER

Model NOTAVAILABLE

Near Buckley, WA 98321

Cameron M.

Job Details: 07/31/2023

Customer concern is that dishwasher does not wash dishes. Unable to locate model and serial tag to sorce part or technicalinformation. Called AHS auth# 100tmtl replacement options advised customer AHS will contact going forward. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID81SS4A

Near Enumclaw, WA 98022

Cameron M.

Job Details: 07/31/2023

"Customer concern is that dishwasher produces 20 error, not draining. Verified customer concern of i20(long/ no drain). Checked airgap for debris, clear. Cycle tested unit 3x found stripped drain pump impeller, causing unit to not drain. Needs new drain pump. ; ordrng 1 A18005103 (DRAIN PUMP)"

We serviced a

GE DISHWASHER

Model GDT535PSJ2SS

Near Spanaway, WA 98387

Cejay

Job Details: 07/31/2023

"Customer concern is that dishwasher is not drying. Flood switch failure alert, F16 high water temp fault. Found float switch clogged. Installed new float switch, preformed heater test and confirmed operation of element. Cleared clog from airgap. All checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWS

Near Fife, WA 98424

Cejay

Job Details: 07/31/2023

Customer concern is that dishwasher is leaking. Cycle tested dishwasher 12:45pm start. Empty. At 12:59 added customer dedergent. Leak ocurred shortly after adding customer dedergent due to oversuds. Rised suds and cycle tested dishwasher with high quality dedergent. Advised customer on switching to high quality dedergent with rinse aid and running regular cleaning cycles. No mechanical or component failures at time of service.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A4 03

Near Tacoma, WA 98404

Cejay

Job Details: 07/31/2023

"Installed previously ordered lid assembly, verified lid and lock operation, all checks good."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED6600VW0

Near Dallas, TX 75215

Lane

Job Details: 07/31/2023

Customer stated dryer runs but doesn't heat. Preformed diagnostics found vent hose crushed causing issue. All other functions checked good at time of service.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Forney, TX 75126

John

Job Details: 07/31/2023

"Customer concern is DW will not power on. UI unresponsive upon arrival. Found breaker tripped and unable to be reset (trips immediatly). However with breaker tripped, both DW control board and disposal being supplied with 120vac. Confirmed no voltage to UI from control board. Advised Customer that an electrician will be necessary to fix breaker issue before DW repair can be completed. Recommend replacing control board, UI panel, and wire harness due to nature of electrical issue.; ordrng 1 W11414079 (PANEL-UI) and 1 W11410063 (Control board) and 1 Corecharge (Core charge) and 1 W11627526 (HARNS-WIRE)"

We serviced a

KENMORE DISHWASHER

Model 66513892K800

Near Rowlett, TX 75088

Lane

Job Details: 07/31/2023

Customer stated dishwasher leaked small amount of water after use. Performed diagnostics found vent assembly leaking water. All other functions checked good at time of. ; ordrng 1 WPW10164259 (Vent assembly) and 1 WP8269259 (Vent gasket)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52J8700AP/A2

Near Allen, TX 75013

Chad A.

Job Details: 07/31/2023

Replaced water valve and cycled to test. Hot and cold working good and sealing properly.

We serviced a

MAYTAG RANGE

Model MEC7430BB03

Near Wylie, TX 75098

Chad A.

Job Details: 07/31/2023

Replaced right front burner switch and tested good. No other failures detected at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5300SQ0

Near Garland, TX 75044

Chad A.

Job Details: 07/31/2023

Customer stated unit shaking badly in spin. During inspection found transmission leaking oil and floor saturated causing leveling feet not to grip floor. No repair.

We serviced a

GE DISHWASHER

Model PDWT580R10SS

Near Dallas, TX 75244

John

Job Details: 07/31/2023

Customer concern is soap is not being washed out of dispenser. Found upper rack wheels and rails to be warn and loose causing rack to not align properly to water ballast thus loosing water pressure to middle spray arm. Needs new rails and wheels.; ordrng 1 WD01X10400 (lever rack asm rh) and 1 WD01X10399 (LEVER RACK ASM LH) and 2 WD30X10021 (inner rail upper rac)s

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AV/US 03

Near Tacoma, WA 98404

Cejay

Job Details: 07/31/2023

"Customer concern is that washer is not spinning and ia struggling to agitate. Pulled errors. DC,4C,UB,4C,UB,DC,UB. Preformed diagnostic cycle and verified agitiation and spin operation. Cycle tested washer with a load verified good agitation, good spin. Advised customer on proper loading practices. No mechanical or component failures at time of service."