We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF4B
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
07/31/2023
"Customer concern is that dishwasher does not complete cycle, customer advised unit has been be restarted multiple times to complete cycle. i20x2(long/no drain) , i60(heater error). Preformed stress tested of drain pump, found dead spot in drain pump motor, causing unit to not drain and produce i20 . Also found heater ohms out of range, causing unit to not heat. Needs new sump asm, seal and drain pump follow up visit scheduled for 8/10 8-12; ordrng 1 5304520660 (SUMP) and 1 A00044305 (drain pump) and 1 111918600 (SUMP SEAL)"
We serviced a
LG LAUNDRY CENTER
Model WKEX200HBA
Near Sumner, WA 98390
Cameron M.
Job Details:
07/31/2023
"Customer concern is that washer leaks water during operation. Found tear in door boot, causing leak during operation. Installed warranty provided boot. Cycle tested unit. Found no other mechanical defects at time of service. All checks good. Advised customer on proper loading practices. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent."
We serviced a
KENMORE DRYER-GAS
Model 11097721702
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
07/31/2023
"Customer concern is that dryer does not tumble produces f01 error. Tested continuity of thermal fuse, good continuity. Found stuck relay on main control, causing unit to not start cycle. Needs new main control. Advised customer main back ordered AHS TO SUPPLY. ; O-emld tckt"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Carrollton, TX 75007
John
Job Details:
07/31/2023
Installed new tub seal. Unit still leaking. Found hinges to be worn causing door to close crooked and not touch seal on left side. Needs new hinges.; ordrng 1 Lefthinge (Left hinge) and 1 Righthinge (Right hinge)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Tacoma, WA 98405
Cejay
Job Details:
07/31/2023
"Customer concern is that dishwasher is leaking. Upon arrival unit has standing water in tub. Confrimed avtivation to drain pump. Found drain pump stripped cauising unit not to drain, possibly causing overfill and leaks. Needs new drain pump. Requires auth.; ordrng 1 A00126401 (Drain pump)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5840SW0
Near Tacoma, WA 98406
Cejay
Job Details:
07/31/2023
"Customer concern is that dryer stopped working. Found open thremal fuse causing dryer not to start, installed new thremal preformed thermal fuse, preformed airflow test pass, no heat on air cycle, preformed temperature checks good. All checks good. ; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
LG OTHER
Model LMHM2017ST
Near Garland, TX 75040
Lane
Job Details:
07/31/2023
Customer stated microwave exhaust fan runs by its self. Performed diagnostics found exhaust fan turns on several minutes after microwave powers on. Thermostat checked good for fan. Control relay is closing fan circuit with UI disconnected. Main board needs replacing.. Part has been discontinued by manufacturer.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW1
Near Lake Tapps, WA 98391
Cejay
Job Details:
07/28/2023
"Customer concern is that washer is making a noise at end of cycle and interrmittenly dose not lock or unlock.found strike broke, Pulled error codes F5E4,F6E3,F0E5, found motor bolt fallen causing noise at end of cycle. Secured bolt, cycle tested, confirmed noise eliminated. Washer needs new strike and latch for imtermitten latch issues. Follow up scheduled for 08/04 8-12pm; ordrng 1 W11457841 (STRIKE) and 1 W11394572 (LATCH)"
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6800J1WW
Near Carrollton, TX 75007
John
Job Details:
07/28/2023
Customer concern is washer buttons not working. Confirmed when some buttons are pushed not responding. Found UI to be causing issue. Replaced UI board. All checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT5101HV
Near Tacoma, WA 98466
Cejay
Job Details:
07/28/2023
"Imstalled previously ordered AHS supplied drain pump and hose, reinforced hoses with clamps. Filled and drained washer multiple times no active leaks. All checks good. ; used 1 43261 (HOSE CLAMP 11/16 X 1 1/2), and 2 43265 (HOSE CLAMP 1 1/16 X 2) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW1
Near Tacoma, WA 98498
Cejay
Job Details:
07/28/2023
"Customer concern is that washer will start a cycle, make a buzzing noise then moves straight to done. Found fallen capcitor, capacitor tests good. Mount holes for capacitor are blow out. Unable to secure capacitor to gearcase. Needs new capacitor. Follow up scheduled for 08/02 1-5pm; ordrng 1 W11395618 (Capacitor)"
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Steilacoom, WA 98388
Branden W.
Job Details:
07/28/2023
Installed previously ordered wash pump. Cycle tested. No leaks. All checks ok.
We serviced a
AMANA DISHWASHER
Model ADB1300AFS0
Near DuPont, WA 98327
Cejay
Job Details:
07/28/2023
"Installed previously ordered heater, prefor,ed service cycle all checks good."
We serviced a
WHIRLPOOL RANGE
Model RF365PXKW
Near Wylie, TX 75098
Chad A.
Job Details:
07/28/2023
Replaced left front burner switch and receptacle. Replaced bake element for oven. All tested good. ; used 1 330031 (RECEPTABLE ASSY) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80H9930US
Near Rockwall, TX 75087
Chad A.
Job Details:
07/28/2023
"Customer stated unit not spraying water. During testing found faulty case brake on side of tank and wash motor bad due to running without water. Cannot test other functions of unit due to this condition. More parts may be needed after repair is completed. ; ordrng 1 DD94-01091C (ASSY CASE BRAKE) and 1 DD93-01010A (ASSY MOTOR BLDC;-,-,-,DW9900H,-,COMMON)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50K8600EV/A301
Near Rockwall, TX 75032
Chad A.
Job Details:
07/28/2023
"Replaced heat element,idler pulley,and belt. Cycled to test and no other failures detected at time of service."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA0
Near Tacoma, WA 98446
Cejay
Job Details:
07/28/2023
"Customer concern is that dishwasher is filling but is not washing. Cycle tested unit, clicking noise is coming from divirter, wash pump is also producing a noise but no activation. Needs new sump and motor. Installed new sump and motor assembly, cycle tested unit all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Steilacoom, WA 98388
Branden W.
Job Details:
07/28/2023
Installed previously ordered timer and element. Cycle tested. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Irving, TX 75062
John
Job Details:
07/28/2023
"Installed new control, UI, and drain. All checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED9700SB0
Near Tacoma, WA 98446
Cejay
Job Details:
07/28/2023
"Installed previously ordered motor, blower, idler and belt, cycle tested dryer all checks good."
We serviced a
KENMORE RANGE
Model 79046783906
Near Tacoma, WA 98404
Branden W.
Job Details:
07/28/2023
"Installed previously ordered bake element, control and overlay. Cycle tested at 350. Temps are right on. Display working properly. All checks good."
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Dallas, TX 75219
John
Job Details:
07/28/2023
Customer concern is range cooktop not heating properly. Found right front infinite switch stuck and unable to be turned as well as all 4 knobs broken causing them to slip on infinite switch. Needs new Front right infinite switch and knobs.; ordrng 1 W10917724 (Right front infinite switch) and 4 W11084052 (Knob)s
We serviced a
GE DISHWASHER
Model GLD5660R00SS
Near Dallas, TX 75204
John
Job Details:
07/28/2023
Customer concern is DW sometimes doesn't drain and leaks from door. Ran diagnostics and found debris in top of air gap. Removed debris and tested. Unit now draining properly. All other check ss good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400V/A3
Near Graham, WA 98338
Branden W.
Job Details:
07/28/2023
Installed previously ordered motor assembly and control board. Vacuumed inside of dryer. Cycle tested. Unit operating as designed. Advised dryer ducting should be shortened for optimum airflow.
We serviced a
LG RANGE
Model LREL6325F/00
Near Mesquite, TX 75181
John
Job Details:
07/28/2023
Replaced glass cooktop. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW148SSM0WW
Near Rockwall, TX 75087
Chad A.
Job Details:
07/28/2023
Replaced door switch and strike. Cycled to test and all working properly.
We serviced a
GE DISHWASHER
Model GDT695SMJ22ES
Near Rockwall, TX 75032
John
Job Details:
07/28/2023
Installed new UI. All checks good.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ0
Near Garland, TX 75044
John
Job Details:
07/28/2023
Installed new control board. All checks good.
We serviced a
GE REFRIGERATOR
Model GFSF6KKYCWW
Near McKinney, TX 75070
Chad A.
Job Details:
07/28/2023
Customer concern unit not cooling. On arrival found freezer not cooling at all and Temps high in fresh food. Frost build up on freezer evap inlet and no pattern beyond. Compressor running but no heat produced at Condenser. Sealed system rebuild needed. Customer not moving forward on any repairs.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE508DAYW
Near Dallas, TX 75243
John
Job Details:
07/28/2023
"Came to install new dryer parts, found glide supports are riveted in place and will have to be drilled out and replaced. Needs new rivets in order to complete repair.; O-emld tckt"
We serviced a
GE RANGE
Model MERH752CAS
Near Dallas, TX 75206
John
Job Details:
07/28/2023
Customer concern is oven won't power on. Found tripped breaker causing issue. Reset breaker. All checks good.
We serviced a
AMANA DRYER-ELECTRIC
Model NED4600Y
Near Rockwall, TX 75032
Patrick
Job Details:
07/27/2023
"Customer concern, unit takes several cycles to dry clothes. Vent test passed yellow. No heat. Element and thermostats check good. Good voltage from motor. No voltage from timer. Must replace timer. ; ordrng 1 W11043389 (Timer)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXPA3
Near Forney, TX 75126
Patrick
Job Details:
07/27/2023
"Replaced ui, tested unit. All checks good."
We serviced a
SAMSUNG REFRIGERATOR
Model RF28T5101SR/AA
Near Denton, TX 76208
Chad A.
Job Details:
07/27/2023
Customer stated unit not cooling. On arrival found unit completely dead. Tested and found blown fuse on main control and shorted compressor windings. Owner does not want to move forward with any repairs.
We serviced a
GE DRYER-ELECTRIC
Model DPSR610EG8WT
Near Mesquite, TX 75149
Patrick
Job Details:
07/27/2023
"Customer concern, unit making loud scraping noise during use. Found failed upper bearing and holder. Must replace. ; ordrng 1 WE3M26 (Upper bearing) and 2 WE1M504 (Slide)s and 1 WE1M1067 (Slide)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 01
Near Tacoma, WA 98498
Cameron M.
Job Details:
07/27/2023
Customer concern is that dryer produces noise during operation. Found seized idler pully causing noise during operation. Needs new idler pully. Installed new idler pully Cycle tested. All checks good ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPS6
Near University Place, WA 98466
Cameron M.
Job Details:
07/27/2023
"Customer concern is that dishwasher runs a few minutes then stops and flashes clean light 7x. Verified customer concern of clean light flashing 7x indicates heat lockout. Cycle tested unit via service mode verified good operation of wash and drain components. Found main control failing to activate heater relay during cycle test. Also found thermister ohms out of range, causing unit to not determine temperature within tub.Found open element causing unit to not heat. Found open high limit, causing unit to not heat. Needs new main control, element,thermistor and high limit. Advised customer parts show NLA. AHS TO SUPPLY REQUIRES AUTH ; ordrng 1 WP8269208 (THERMISTER) and 1 W10518394 (HEATER) and 1 8564544 (Control, Electronic) and 1 WP661566 (THERMOSTAT)"
We serviced a
LG RANGE
Model LREL6325F/00
Near University Place, WA 98466
Cameron M.
Job Details:
07/27/2023
"Installed previously ordered heater sheath, cycle tested unit. All checks good left failed part with customer."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A211
Near Dallas, TX 75217
Patrick
Job Details:
07/27/2023
"Replaced inner door, door sw, and inverter board. Tested unit. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3
Near Forney, TX 75126
Patrick
Job Details:
07/27/2023
"Customer concern, unit not heating. Confirmed. Found clogged home vent. Found open tco. Replaced from truck stock. Heating normally. Customer must have vent professionally cleaned to prevent future issues. ; used 1 DC96-00887C (Thermal cut out) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Plano, TX 75093
John
Job Details:
07/27/2023
Customer concern is DW upper rack is broken and unit not washing well. Found upper right forward rail stop broken as well as lower and mid spray arms severly clogged casuing poor wash quality. Needs new upper right rail and spray arms.; ordrng 1 WPW10195623 (Upper right rail) and 1 WPW10082841 (Mid spray arm) and 1 WPW10320510 (Lower spray arm)
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA 01
Near Plano, TX 75074
John
Job Details:
07/27/2023
Cane to install new drain pump and hose. Found that unit was installed behing tile lip and bottom of counter has various screws and nails sticking through making unit unable to be removed. Customer advised that they will contact RPS once unit is accessible.; O-emld tckt
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Dallas, TX 75211
John
Job Details:
07/27/2023
Customer concern is washer making noise. Ran test cycle and found belt loose and cam not fully secured. Reinstalled cam and replaced belt from truck stock. Ran full diagnostic cycle. All checks good.; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Murphy, TX 75094
John
Job Details:
07/27/2023
Installed new cooktop parts. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HC0
Near Gig Harbor, WA 98332
Cejay
Job Details:
07/27/2023
"Customer concern is that washer may be leaking and would like a PM check. Pulled error codes F0E5,F0E5,F0E2,F5E2,F1E1,F5E3, service bulletin for intermitten leak from dispenser. Found signs of water inside washer cabinet under dispenser. Recomened replacement of dispenser assembly as bulletin suggests. Follow up scheduled for 08/02 10-2pm"
We serviced a
KENMORE DISHWASHER
Model 66513893K801
Near Gig Harbor, WA 98335
Cejay
Job Details:
07/27/2023
"Ustomer concern is that dishwasher is not draining, confrimer 120v to drain motor. Checked drain line for clog by setting unit drain line into sick unit drains. Advised customer house drain line is restricted, advised plumber is needed."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA 01
Near Plano, TX 75074
John
Job Details:
07/27/2023
Cane to install new drain pump and hose. Found that unit was installed behing tile lip and bottom of counter has various screws and nails sticking through making unit unable to be removed. Customer advised that they will contact RPS once unit is accessible.; O-emld tckt
We serviced a
GE COOKTOP
Model PP989SN1SS
Near Richardson, TX 75080
John
Job Details:
07/27/2023
I stalled new infinite switch. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW750CPLODG
Near Plano, TX 75025
Chad A.
Job Details:
07/27/2023
Customer concern water leaking into tub. During inspection found water dripping fromm dispenser into tub due to faulty valve not sealing off properly. Need water valve assembly for repair. ; ordrng 1 WH13X26637 (VALVE QUAD WATER ASM)
We serviced a
GE WASHER-TOPLOAD
Model GCWN2800D0WW
Near Wylie, TX 75098
Chad A.
Job Details:
07/27/2023
Replaced timer and softener dispenser in agitator. All functions good and no other failures detected.
We serviced a
MAYTAG WALL OVEN
Model MEW6530DDS
Near Frisco, TX 75035
Chad A.
Job Details:
07/27/2023
Customer stated unit not functioning and constantly beeping. During testing found faulty touch pad. Cancel button stuck causing beeping and preventing oven function. Need user interface for repair. Unable to test any other functions due to this condition. No repair at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS1
Near Frisco, TX 75033
Chad A.
Job Details:
07/27/2023
Replaced control and heater. Cycled to test and heater working good. All functions working at user interface.
We serviced a
FRIGIDAIRE WALL OVEN
Model GLEB30S9FQC
Near Forney, TX 75126
Patrick
Job Details:
07/27/2023
"Replaced element, tested unit. All checks good."
We serviced a
SAMSUNG RANGE
Model NE59M4320SS/AA
Near Mesquite, TX 75150
Patrick
Job Details:
07/27/2023
"Customer concern, rf burner doesn't regulate temperature. Confirmed. Always on high. Must replace element and infinite sw. Element listed as back order. ; ordrng 1 DG44-01002A (Rf infinite sw) and 1 DG47-00056A (Rf element)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3900HBA
Near Frisco, TX 75035
Chad A.
Job Details:
07/27/2023
Customer stated unit leaking water. Cycled washer to check for leaks and found unit to be leaking from center seam of outer tub when unit spinning. Need outer tub assembly for repair. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SLYM1
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
07/27/2023
"Customer concern is that dishwasher leaks alot of water from under unit during operation, causing flooring to warp. Found leak coming from diverter motor. Also found small tear in tub seal causing leak from bottom of door during wash cycle. Needs new sump asm and tub seal. Customer declined repair at this time. Customer requests kick panel left off to all airflow. Collected 95 diagnostic fee + tax via"
We serviced a
GE RANGE
Model JBGP28SEK1SS
Near Puyallup, WA 98374
Cejay
Job Details:
07/27/2023
"Customer concern is that oven is not heating. Found open bake ignitor causing oven not to heat, needs new bake ignitor. Installed new ignitor, cycle tested unit all chexks good. ; used 1 4342528 () from stock"
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Puyallup, WA 98373
Cameron M.
Job Details:
07/27/2023
Installed previously ordered sump and dispenser. Cycle tested unit. All checks good. Left parts with customer as leak evidence present during repair
We serviced a
LG WASHER-FRONTLOAD
Model WM3370HWA
Near Dallas, TX 75248
John
Job Details:
07/27/2023
Customer concern is washer leaking from door. Found large amounts of dog hair built up on door boot and bottom of door glass causing water to seep through and run down front of machine. Cleaned hair from boot and door and tested. All checks good.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Tacoma, WA 98444
Cejay
Job Details:
07/27/2023
"Customer concern is that dishwasher is not dryer and rinse aid is not dispensing. Found damaged heater causing dishwasher not to dry, pulled error codes and preformed service cycle. No storred errors. Found rinse aid not dispensing, confirmed no operation of heater. Needs new heater and dispenser follow up scheduled for 08/02 8-12pm; ordrng 1 WPW10428217 (DISPENSER) and 1 W10518394 (HEATER)"
We serviced a
KENMORE RANGE
Model 79079623700
Near Coppell, TX 75019
John
Job Details:
07/26/2023
"Customer concern is oven not heating properly. Found temperature unable to be properly set. When knob is turned the temperature changes randomly and does not match with knob. Once knob is stopped, the read out on display randomly jumps around and then shuts off and stops heating. Recommend replacing oven control and temp sensor.; ordrng 1 318601500 (control) and 1 316217002 (sensor,oven probe)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5840BW0
Near Garland, TX 75043
Patrick
Job Details:
07/26/2023
"Upon disassembly, found transmission splines seized in spin basket. Must replace basket, outer tub and transmission. Unit uneconomical to repair. Customer must discontinue use. Left unit unplugged with water turned off. Auth # 129nmom"
We serviced a
ROPER WASHER-TOPLOAD
Model RAX4232KQ0
Near Balch Springs, TX 75180
Patrick
Job Details:
07/26/2023
"Customer concern, unit not spinning. Found torn wire to switch. Mended wire. Tested unit. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5057LW0
Near Graham, WA 98338
Cejay
Job Details:
07/26/2023
"Customer concern is that washer spun all night and now when starting a cycle it moves stright to complete and dose not wash. Service bulletin matching customers concern, motors ohms 8.7,4.3,4.3. Found failed capacitor causing washer not to operate. Needs new capacitor. Follow up s heduled for 08/01 1-5pm; ordrng 1 W11395618 (CAPACITOR)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Tacoma, WA 98445
Cejay
Job Details:
07/26/2023
"Customer concern is dishwasher is not powering on. Found unit not wired correctly causing unit not to operate, rewired unit, cycle tested all checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Puyallup, WA 98373
Cejay
Job Details:
07/26/2023
"Installed previously ordered drain pump motor, cycle tested washer all checks good."
We serviced a
SAMSUNG REFRIGERATOR
Model RS275ACBP/XAA
Near Plano, TX 75093
Lane
Job Details:
07/26/2023
Customer stated fresh food section is not cooling. Performed diagnostics found defrost system not working on fresh food side unable to remove panel without damaging due to ice build-up. Display is not legible for code identification. Customer will defrost unitfor 24hr with door open. Secondary appointment will be necessary for diagnostics.
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BSS00
Near Dallas, TX 75252
Lane
Job Details:
07/26/2023
Customer stated microwave door glass cracked. Performed diagnostics foumd outer skin with glass broken. Part is showing discontinued currently. Advised customer. If customer can find part we will install for a labor charge with no warranty on repair.
We serviced a
MAYTAG WASHER-TOPLOAD
Model LA211
Near Richardson, TX 75081
Lane
Job Details:
07/26/2023
Customer stated washer produced a burning smell. Performed diagnostics found drive belt slipping causing issue. Replaced belts and performed multiple function tests. All functions checked good at time of service. ; ordrng 1 12112425 (Belt)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Balch Springs, TX 75180
Patrick
Job Details:
07/26/2023
"Customer concern, unit not draining. Confirmed. Removed debris from drain impeller. Tested unit. All checks good"
We serviced a
GE WASHER-TOPLOAD
Model GFW850SS1NWW
Near Mesquite, TX 75181
Patrick
Job Details:
07/26/2023
"Customer concern, unit leaking. Found drain clean out loose in housing. Tightened. Tested unit. All checks good."
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW8630HC4
Near Tacoma, WA 98445
Cejay
Job Details:
07/26/2023
Customer concern is that washer is not dispensing dedergent. No stored errors. Manual activation of valves good. Preformed quick cycle diagnostics audiable hum from dedergent pump but no activation. Needs new dedergent pump. Follow up scheduled for 08/01 1-5pm. ; ordrng 1 W11316271 (MOTOR-PUMP)
We serviced a
GE WASHER-TOPLOAD
Model GTWN7450D0WW
Near Tacoma, WA 98445
Cejay
Job Details:
07/26/2023
"Customer concern is that washer is leaking. Upon arrival water on floor. Found leak coming from failed inlet valve. Water valve failed causing main board to short. Needs new main board, inlet valve and clamp kit.; ordrng 1 WH13X10057 (WATER VALVE - 3 SOLENOID) and 1 WH49X20000 (HOSE CLAMP SERVICE KIT) and 1 WH12X20503 (CONTROL AND FIRMWARE ASM)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Sumner, WA 98391
Cameron M.
Job Details:
07/26/2023
"Customer concern is that washer does not run cycle. Attempted cycle test. Found lid lock fault, causing unit to not recognize lid position and start cycle. Needs new lid lock . Installed new lid lock. Cycle tested unit. All checks good ; used 1 W10810403 (LID LOCK ASSY) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFGA
Near Garland, TX 75040
Lane
Job Details:
07/26/2023
Customer stated refrigerator isn't colling correctly. Performed diagnostics found ice dispenser seal missing. Dispenser seal and lever will need to be replaced to correct issue. All other functions checked good at time of service.
We serviced a
KENMORE DISHWASHER
Model 66513892K800
Near Rowlett, TX 75088
Lane
Job Details:
07/26/2023
Installed new control panel and performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Edgewood, WA 98372
Cameron M.
Job Details:
07/26/2023
"Customer concern is that top rack bottle jets do not stay mounted upper spray arm does not remain in place. Found broken tabs on bottle jet asm and mid conduit, causing components to fall from top rack during wash cycle. Also found lower spray arm hub broken causing poor wash quality during operation. Needs new mid conduit, bottle jet asm, bottle jet hose and lower spray arm hub unable to install warranty provided upper and lower spray arms until return visit due to damaged components. ; ordrng 1 WD21X20309 (CONDUIT MID BLASTER ASM) and 1 WD22X25478 (BOTTLE BLASTER ASM) and 1 WD24X20262 (HOSE BOTTLE BLASTER) and 1 HUBSPRAYARM (WD12X22852)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS2
Near Irving, TX 75063
John
Job Details:
07/26/2023
Customer concern is DW is not cleaning. Entered service mode and found F9 E1 error for diverter failure. Started test cycle and found unit fills properly but diverter constantly spins and never finds home and then drains. Needs new sump assy.; ordrng 1 W10805015 (Pump&motor)
We serviced a
HOTPOINT WASHER-TOPLOAD
Model RTW4440VQ2
Near Irving, TX 75061
John
Job Details:
07/26/2023
Installed new temp sensor and water valve. All checks good.
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Dallas, TX 75211
John
Job Details:
07/26/2023
Customer concern is agitator in washer has come apart. Found previous company has replaced gear case. In doing so they installed the agitator bolt into the lower section of the agitator and just set the top section in place. Removed agitator bolt and reinstalled it properly through both agitator sections. Ran test cycle. All checks good.
We serviced a
WHIRLPOOL COOKTOP
Model W3CG3014XS00
Near Dallas, TX 75287
John
Job Details:
07/26/2023
Installed new spark harness and module. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Puyallup, WA 98374
Cameron M.
Job Details:
07/26/2023
"Installed previously ordered motor, hub and gearcase. Cycle tested unit. All checks good."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.45081400
Near Plano, TX 75093
John
Job Details:
07/26/2023
Installed new drain pump. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Graham, WA 98338
Cejay
Job Details:
07/26/2023
"Customer concern is that dishwasher is not heating and is leaving residue inside the unit. Pulled error codes. 7-1,5-1, verified operation of heater, stress test wash motor, durring drain cycle water is backing up into sink causing smell and difficulty draining. Advised customer plumber is needed. No mechanical or component failures at time of service."
We serviced a
GE RANGE
Model PB96OSJ4SS
Near South Hill, WA 98375
Cejay
Job Details:
07/26/2023
Tech was assigned as a helper;
We serviced a
LG DRYER-ELECTRIC
Model DLE1501W
Near Carrollton, TX 75010
Chad A.
Job Details:
07/26/2023
Customer stated getting error code d90 and unit shutting down. Performed vent test and unit failed. Checked blower wheel housing and exit airflow from back on dryer. All checked good and very clean. Vent restriction in house vent. Must be cleaned professionally.
We serviced a
KITCHENAID DISHWASHER
Model KUDK03FTSS3
Near Rockwall, TX 75087
Lane
Job Details:
07/26/2023
Customer stated dishwasher door falls open and doesn't wash well. Performed diagnostics found broken door tension cables and faulty wash pump. Door cables and pump and motor need replacing. All other functions checked good at time of service. ; ordrng 1 8194001 (Dorr balance kit) and 1 Wpw10780877 (Pump motor)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV419AEW/XAA
Near Rockwall, TX 75087
Lane
Job Details:
07/26/2023
Customer stated dryer wont start. Performed diagnostics found faulty belt. Idler has already been updated. Replaced belt and performed full function and heat cycle test. ; used 1 6602-001655 (Belt) from stock
We serviced a
GE DRYER-ELECTRIC
Model GFDN110EL0WW
Near Mesquite, TX 75181
Patrick
Job Details:
07/26/2023
Incorrect part ordered. Please order started parts. ; O-emld tckt
We serviced a
GE WASHER-TOPLOAD
Model WJSR4160D5WW
Near Mesquite, TX 75181
Patrick
Job Details:
07/26/2023
Replaced drain pump. Tested unit. All checks good.
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Garland, TX 75043
Patrick
Job Details:
07/26/2023
"Customer concern, unit will not turn on. Connected nufi, found csm tripped. Reset no drain motor, no circulation motor during test. Installed firmware update (4) unit began normal operation. Must replace main control, and ui.; ordrng 1 WD21X31899 (Ui) and 1 WD21X24901 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ04
Near Garland, TX 75041
Lane
Job Details:
07/26/2023
"Customer stated fresh food items are freezing. Performed diagnostics found damper is faulty causing temperature instability. Both freezer and fresh food door gaskets need replacing. Freezer door rails are binding up preventing proper door closure. Sealed system checks good. All other functions checked good at time of service. ; rqstng P&A on 1 WPW10196393 (Damper control), ordrng 1 W10443313 (Door gasket) and 1 W10443315 (Freezer door gasket) and 2 W11658402 (Slide)s"
We serviced a
LG WASHER-FRONTLOAD
Model WM8100HVA
Near Spanaway, WA 98387
Cejay
Job Details:
07/25/2023
"Customer concern is that washer is not filling with water, reset washer and is not filling but makes a noise with a hot fill. Preformed service cycle multiple times, no issues. Found noise caused by high water preasure at hot inlet valve, reduced valve opening, cycle tested washer on hot fill, good fill rate all checks good. Returning 3 SQT provided parts."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9151YW00
Near Puyallup, WA 98374
Cejay
Job Details:
07/25/2023
"Customer concern is that washer is leaking. Signs of leak from door glass. Cycle tested washer could not replicat leak concern, unit struggled to drain. Found drain trap cloged. Removed clog cycle tested washer again still no leak, drain is correct. Advised customer on proper maintenance of door glass and door seal amd running regular cleaning cycles."
We serviced a
FRIGIDAIRE RANGE
Model FFEF3O16USB
Near Enumclaw, WA 98022
Cameron M.
Job Details:
07/25/2023
"Installed previously ordered infinite switches and element, cycle tested unit. All checks good"
We serviced a
GE DISHWASHER
Model CDT845P2NS1
Near Fife, WA 98424
Cameron M.
Job Details:
07/25/2023
"Arrived to diagnose dishwasher, customer on phone with husband advised unit was in process of return and exchange with home depot. Customer advised service not needed at this time."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50M7450W/A3
Near Puyallup, WA 98375
Cejay
Job Details:
07/25/2023
"Customer concern is that dryer is not heating. Found open element causing dryer not to heat. I stalled new element, cycle tested dryer and prefor,ed airflow test failed (yellow) advised customer dryer vents need service. ; used 1 DC47-00019A (HEATER-DRYER) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 01
Near Spanaway, WA 98387
Cejay
Job Details:
07/25/2023
"Customer concern is that dryer is not heating. Found open element causing dryer not to heat needs new element. Installed new element, unable to cycle test dryer as it is not connected to utilities. ; ordrng 1 DC97-14486A (ELEMENT ASSEMBLY)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6600TQ0
Near Plano, TX 75093
John
Job Details:
07/25/2023
Customer concern is Dryer door squeeks while in use. Found broken door catch causing noise. Replaced door catch from truck stock. All checks good.; used 1 WPW10111905 (CATCH) from stock
We serviced a
LG WASHER-TOPLOAD
Model WT7700HVA/01
Near Plano, TX 75075
Chad A.
Job Details:
07/25/2023
Customer stated unit not going through cycles. During testing found main pcb blown. Customer not moving forward on repair and parts not available.