Service History 31 - RPS Appliance Repair

We serviced a

GE DISHWASHER

Model GDF630PSM0SS

Near Garland, TX 75043

John

Job Details: 07/19/2023

"Installed new drain pump, wash motor, and fuse. While testing, found diverter leaking. Replaced diverter from truck stock. All checks good.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA48J7700AW/AA 11

Near Mesquite, TX 75181

Patrick

Job Details: 07/19/2023

Replaced harness and mems sensor. Tested unit under load. All checks good.

We serviced a

WHIRLPOOL RANGE

Model GR448LXPS0

Near Dallas, TX 75217

Patrick

Job Details: 07/19/2023

"Replaced sensor and infinite sw. Hinges and light bulb were incorrect. Disassembled door, realigned and reassembled, unit tests good."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE508DAYW

Near Dallas, TX 75243

Lane

Job Details: 07/19/2023

After disassembly foumd front bulkhead glide support broken off. Dryer will require new glide support with glide. Blower wheel is stripped off and does need to be replaced possibly with motor.; ordrng 2 WP37001298 (Glide bracket)s and 2 WP37001298 (Glide)s and 1 WP40111201 (Belt)

We serviced a

KENMORE DISHWASHER

Model 36315461793

Near Tacoma, WA 98406

Cameron M.

Job Details: 07/19/2023

"Customer concern is that dishwasher does not wash and does not fill. Cycle tested unit, found seized actuator, causing unit to fill then drain immediately upon filling, causing unit to not wash. Also found faulty contacts in timer,causing unit to not send voltage to actuator. Needs new wash mechanism and timer. Advised customer parts show NLA. AHS TO SUPPLY. REQUIRES AUTH ; ordrng 1 WD26X10013 (DISHWASHER MOTOR & PUMP ASSEMBLY) and 1 WD21X10020 (TIMER)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48H7400EW/A2 01

Near Tacoma, WA 98406

Cameron M.

Job Details: 07/19/2023

"Customer concern is that dryer produces noise during operation. Found seized idler pully, causing squealing noise during operation. Needs new Idler pully. Cleaned and vacuumed inside of unit Cleaned and calibrated moisture sensor. Installed new pully. Cycle tested unit. All checks good. Collected payment via ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

LG WASHER-TOPLOAD

Model WT5101HV

Near Tacoma, WA 98466

Cameron M.

Job Details: 07/19/2023

"Customer concern is that washer leaks large amount of water from unit unit during operation. Found drain pump housing damaged, causing severe leak during operation. Also found tub to pump hose unable to seal allowing water to leak unrestricted. Cleaned up water mess dried surrounding surfaces. Needs new drain pump and hose. Advised customer parts show NLA. May take time to receive parts Requires auth, AHS TO SUPPLY ADVISED CUSTOMER DO NOT ATTEMPT USE OF WASHER TO PREVENT WATER DAMAGE. ; ordrng 1 AEM73213001 (HOSE ASSEMBLY,DRAIN) and 1 5859EA1004E (DRAIN PUMP ASM)"

We serviced a

GE DISHWASHER

Model GDP665SYN0FS

Near Steilacoom, WA 98388

Cameron M.

Job Details: 07/19/2023

Customer concern is that dishwasher leaks a little water during operation. Found unit produces slow leak from wash motor. Needs new wash motor service kit. Follow up visit scheduled for 7/28 1-5; ordrng 1 WD19X25700 (WASH PUMP SERVICE KIT)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Steilacoom, WA 98388

Cameron M.

Job Details: 07/19/2023

"Customer concern is that dryer does not heat. Preformed airflow test, failed (yellow). Found weak contacts in time ,causing unit to not advance cycle. Also found element shorted to case, causing unit to not produce adequate heat. Needs new timer and element. Follow up visit scheduled for 7/29 1-5; ordrng 1 WPW10642928 (TIMER) and 1 279838 (element,heater)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Coppell, TX 75019

Lane

Job Details: 07/19/2023

Customer stated dryer makes abnormal noise. Performed diagnostics found idler pulley when out. Replaced pulley and performed multiple function tests after repair. All functions checked good at time of service. 9; used 1 Wpw10547292 (Idler pulley) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model FDBB2040FC2

Near Plano, TX 75093

Chad A.

Job Details: 07/19/2023

Replaced water valve and door seal. Cycled to test and no leaks detected. All working good.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9151YW00

Near Lakewood, WA 98499

Cameron M.

Job Details: 07/19/2023

"Customer concern is that washer does not complete cycle. Cycle tested unit found belt and pully, disengaged. Mounted belt and pully, cycle tested unit 3x. All checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB3700AWX

Near Tacoma, WA 98444

Cameron M.

Job Details: 07/19/2023

"Customer concern dishwasher leaks during operation, loud operation and poor wash quality. Cycle tested unit, found hole in tub assembly, causing heavy water leak during operation. Also found clogged spray arms, causing poor wash quality. Needs new tub lower spray arm. Spray tower,diverted and diverted cap. outer Tub is a non serviceable item. Unit un-repairable at this time. ; ordrng 1 99002478 (TOWER, SPRAY (W/SHAFT-WHT)) and 1 99002422 (DIVERTER, SPRAY (WHT)) and 1 99002420 (CAP, SPRAY DIVERTER (WHT)) and 1 99002419 (ARM ASSY, WASH (LWR-WHT)) and 1 Outertub"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2412SS0A

Near Spanaway, WA 98387

Cameron M.

Job Details: 07/19/2023

"Installed previously ordered spray arms, cycle tested unit. All checks good"

We serviced a

KENMORE DISHWASHER

Model 66515953000

Near Dallas, TX 75206

John

Job Details: 07/19/2023

"Came to install new door links. Found water service valve siezed in open position, unable to turn off. As well as copper connection to inlet valve pipe doped in place, unable to reseal once removed. Advised Customer that a plumber will be necessary to replace brass valve and copper line with stainless hardware.; O-emld tckt"

We serviced a

LG WASHER-FRONTLOAD

Model WM3360HWCA

Near Puyallup, WA 98373

Cameron M.

Job Details: 07/18/2023

"Customer concern is that washer produces burning rubber smell and is damaging door boot. Cycle tested unit, found excess basket play caused by rear tub bearing failure also causing noise during spin cycle. Needs new basket asm,rear tub asm, tub seal and door boot. REQUIRES AUTH REQUIRES SECOND TECH AHS TO SUPPLY. ; ordrng 1 AJQ73413809 (TUB ASSEMBLY,OUTER) and 1 AJQ54138208 (TUB ASSEMBLY,DRUM(INNER)) and 1 MDS47123604 (GASKET)"

We serviced a

LG WASHER-TOPLOAD

Model WT5101HV

Near Tacoma, WA 98466

Cejay

Job Details: 07/18/2023

"Installed previously ordered main control, confirmed operation of drain pump, cycle tested washer all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW0

Near Rowlett, TX 75089

Patrick

Job Details: 07/18/2023

Replaced gear case and slider. Tested unit. All checks good.

We serviced a

GE RANGE

Model JP340B0J1BB

Near Garland, TX 75040

Patrick

Job Details: 07/18/2023

"Customer concern, glass top cracked. Confirmed. Must replace. AHS to supply NLA parts. ; ordrng 1 WB62T10333 (Main top)"

We serviced a

GE DISHWASHER

Model n/a

Near Dallas, TX 75287

John

Job Details: 07/18/2023

"Customer concern is DW stopping mid cycle and not draining. Unit full of water upon arrival. Drained water using drain pump, good drain. Found when cycle started good fill but only washes for approximately 30 seconds and drains then repeats. NuFi Bluetooth connects to tablet but shows that it is not plugged into any serialport. Unable to enter service mode using UI. Recommend replacing UI and Control board. No model tag available on unit. AHS to research model number and part numbers.; O-emld tckt"

We serviced a

LG WASHER-FRONTLOAD

Model WM4270HVA

Near Plano, TX 75074

John

Job Details: 07/18/2023

Customer concern is washer will not start cycle. Giving LE error. Found RPS sensor ohms check out of range. Replaced RPS Sensor from truck stock. All checks good.; used 1 6501KW2002A (RPS SENSOR) from stock

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Dallas, TX 75244

John

Job Details: 07/18/2023

Replaced 3 wire 40amp plug.; used 1 WX09X10007 (POWER CORD 5' 40A 3WIRE RANG) from stock

We serviced a

GE WASHER-TOPLOAD

Model WHDSE820C1WW

Near Dallas, TX 75219

Patrick

Job Details: 07/18/2023

"Customer concern, unit overflows during use, confirmed. Pause/ stop button inop. Confirmed. Must replace main control, pressure sw, and pressure hose. AHS to supply parts. Advise customer to discontinue use until repair has been completed. Let unit unplugged with water valve turned off. ; ordrng 1 WH12X10220 (Control) and 1 WH12X10108 (Pressure sw) and 1 WH41X365 (Pressure hose)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Dallas, TX 75211

Patrick

Job Details: 07/18/2023

"Replaced control and harness. Unit still on back porch. Unable to fully test. Calibrated and ran drain and spin, no water. All checks good. Tenant refused signature as they expected unit to reinstalled as well and other to be on placed in garage."

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Dallas, TX 75244

John

Job Details: 07/18/2023

Replaced cooling fan and thermofuse. Found burnt plug wires. Replaced plug purchased by customer.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4800XQ3

Near Carrollton, TX 75007

John

Job Details: 07/18/2023

Customer concern is dryer making loud noise after repair. Confirmed noise. Found burn spot on new motor supplied by AHS. Needs new motor.; ordrng 1 279827 (Motor)

We serviced a

GE WASHER-FRONTLOAD

Model GFW650SSN2WW

Near Carrollton, TX 75006

John

Job Details: 07/18/2023

Came to install new door. Found new door to be broken and still leaking. Must reorder door.; ordrng 1 WH10X29544 (Washer door)

We serviced a

MAYTAG WASHER-TOPLOAD

Model PAV3360AWW

Near Lewisville, TX 75067

Lane

Job Details: 07/18/2023

Customer stated washer bangs around during spin cycle. Performed diagnostics found broken suspension springs. All other functions checked good at time of service. ; ordrng 1 12002773 (Suspension kit)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA56H9000AP/A2

Near Plano, TX 75074

Chad A.

Job Details: 07/18/2023

Customer stated unit noisy. Performed diagnostics and cycled all components. No abnormal noise or mechanical failures detected. Secured drain hose at wall due to siphon problems. No other failures found.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A4 01

Near Tacoma, WA 98499

Cejay

Job Details: 07/18/2023

"Installed previously ordered drain pump, confirmed drain motor operation. Cycle tested washer all checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2 11

Near Puyallup, WA 98373

Cameron M.

Job Details: 07/18/2023

"Customer concern is that washer does not wash and not draining. Cycle tested unit. Found seized drain pump, causing unit to not start cycle. Needs new drain pump. Follow up visit scheduled for 7/26 1-5; ordrng 1 DC31-00187A (MOTOR AC PUMP)"

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Puyallup, WA 98373

Cameron M.

Job Details: 07/18/2023

"Customer concern is that dishwasher does not wash properly produces noise during operation. Cycle tested unit, Verified customer concern of unit produces le error. Found seized vario motor, causing unit to not transition between upper and lower spray arms. Also found wash motor failure, causing unit to produce noise during operation. Found broken dispenser, causing unit to not induce detergent at prescribed times. Needs new sump asm and dispenser. ; ordrng 1 AJH31248608 (SUMP ASM) and 1 MCU61861001 (DISPENSER)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028132411

Near Plano, TX 75075

Chad A.

Job Details: 07/18/2023

Replaced housing with water valve e and dispenser tray. Cycled to test and had no leaks. All working good and cycling properly.

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Dallas, TX 75248

Chad A.

Job Details: 07/18/2023

Replaced door gasket and cycled to test. No leaks detected and functioning properly. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW0

Near Prosper, TX 75078

Chad A.

Job Details: 07/18/2023

"Cycled washer to test and all functions working properly. Fill,agitate,drain,and spin working good. No leaks and functioning properly. All hoses look good."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4800XQ3

Near Carrollton, TX 75007

John

Job Details: 07/18/2023

Customer concern is dryer making loud noise after repair. Confirmed noise. Found burn spot on new motor supplied by AHS. Needs new motor.; ordrng 1 279827 (Motor)

We serviced a

WHIRLPOOL COOKTOP

Model W3CG3014XS00

Near Dallas, TX 75287

John

Job Details: 07/18/2023

Customer concern is cooktop will not ignite. Confirmed no igniters sparking. Confirmed 120vac to spark module. Needs new spark module and wire harness.; ordrng 1 WPW10110491 (Spark module) and 1 WP4456905 (Wire harness) and 6 WP3368921 (screw-torx)s

We serviced a

KENMORE DISHWASHER

Model 66513834K601

Near Lewisville, TX 75067

Lane

Job Details: 07/18/2023

Customer stated dishwasher leaked soap suds. Performed diagnostics found high suds level. Dishwasher is tiled in. Tile will haft to be removed for dishwasher to be serviced. Advised customer to run dishwasher cleaner through unit to remove detergent buildup.

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HWA

Near Dallas, TX 75230

Lane

Job Details: 07/18/2023

Installed new door seal boot. Inner clamp spring stretched during installation and will haft to be replaced. ; ordrng 1 4861ER2001J (Clamp)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC200XW1

Near Irving, TX 75063

Lane

Job Details: 07/18/2023

Customer stated dryer makes abnormal noise. Performed diagnostics foumd foreign object causing noise. Removed object and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6300V/A3

Near Irving, TX 75063

Lane

Job Details: 07/18/2023

I stalled motor assembly and performed multiple function tests. All functions checked good at time of service.

We serviced a

GE COOKTOP

Model JGP3030SL1SS

Near Irving, TX 75063

Lane

Job Details: 07/18/2023

Installed new ignitors with clips and burner screws. All functions checked good at time of service.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020232710

Near Irving, TX 75062

Lane

Job Details: 07/18/2023

Installed new suspension and dispenser cup. Performed function test after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Irving, TX 75062

Lane

Job Details: 07/18/2023

"Customer stated plumber did clear drain and leak still returned. Performed function test foumd possible issue with middle spray arm clogged forcing water out of seam, Advised replacing spray arms. No stored fault codes.; ordrng 1 WPW10491331 (Spray arm) and 1 WPW10327455 (Spray arm) and 1 WPW10498900 (Spray arm)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5400V/A3

Near Orting, WA 98360

Cameron M.

Job Details: 07/18/2023

"Installed previously ordered main pcb. Cycle tested unit, all checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LW0

Near Puyallup, WA 98375

Cameron M.

Job Details: 07/18/2023

"Customer concern is that washer leaks water from left front corner during operation, dispenser not functioning, fabric softener dispenser broken found evidence of unit overflowing fabric softener dispenser. Cycle tested unit, Verified. Detergent dispenser functional.. inspected drive components found, gearcase failure, gearcase slinging oil while operating. Needs new fabric softener dispenser, bezel, gearcase, washplate and slider ; ordrng 1 W11569112 (DISPENSER) and 1 W11550898 (BEZEL) and 1 W11449841 (GEARCASE) and 1 W10734521 (slider) and 1 W11510461 (WASHPLATE)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45M7050AW/A4 02

Near Eatonville, WA 98328

Cejay

Job Details: 07/18/2023

"Customer concern is washer is showing 4C error. Found clogged inlet screen causing 4c error. Rinsed and cleaning inlet screens, cycle tested washer unit struggles to fill. Needs new water inlet valves. Follow up scheduled for 08/01 8-12pm; ordrng 1 DC97-15459H (VALVE WATER)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5400/ A3

Near Dallas, TX 75211

Patrick

Job Details: 07/18/2023

"Customer concern, unit takes several cycles to dry clothes. Good heat, good tumble. Found clogged vent in wall causing issue. Customer must have vent periodically cleaned to prevent future failure or fire."

We serviced a

LG RANGE

Model LREL6325F/00

Near Mesquite, TX 75181

Patrick

Job Details: 07/18/2023

"Customer concern, cracked glass top. Confirmed. Must replace. ; ordrng 1 AGU76970501 (Main top)"

We serviced a

GE DISHWASHER

Model PDWT200V00BB

Near Plano, TX 75093

John

Job Details: 07/18/2023

Customer concern is DW leaking from door. Found the tub seal loose causing it to come out of groove whenever the door is opened. Also found sweeper seal is split causing leak. Needs new tub gasket and inner door panel.; ordrng 1 WD08X10032 (tub gasket) and 1 WD31X10129 (door inner & gasket)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE53BB8900D/A3

Near Plano, TX 75075

John

Job Details: 07/18/2023

Customer concern is dryer cord is burnt. Confirmed burnt cord. Found wrong screw used to secure L1 in place causing cord and terminal block to burn. Outlet checks good. Needs new terminal block. Customer has already purchased new cord. AHS to supply part number for terminal block.; ordrng 1 Terminalblock (Terminal block)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5400V/A3

Near Graham, WA 98338

Cameron M.

Job Details: 07/18/2023

"Customer concern is that dryer does not run cycle and produce burning smell. Found faulty start ND run motor windings, causing unit to not run cycle. Also found main control looses power, causing unit to not run cycle. Needs new motor assembly and main control REQUIRES AUTH AHS TO SUPPLY. ; ordrng 1 DC93-00101U (ASSY FAN MOTOR-MODULE) and 1 DC92-01729W (ASSY PCB MAIN)"

We serviced a

ADMIRAL RANGE

Model A3878XRB

Near Spanaway, WA 98387

Cejay

Job Details: 07/18/2023

Customer concern is tthat range glass is cracked and oven is not heating and was showing E5 error. Found glass top severly damaged. Upon starting bake cycle F5 error shows. Unit needs new glass top and relay board for F5 error. Requires auth. ; ordrng 1 12001582 (Glasstop) and 1 7428P013-60 (Relay board)

We serviced a

LG WASHER-FRONTLOAD

Model WM4270HWA

Near Irving, TX 75063

Lane

Job Details: 07/17/2023

Replaced RPS sensor and performed full function test. All functions checked good at time of service. ; used 1 6501KW2002B (Hall sensor) from stock

We serviced a

SAMSUNG RANGE

Model FER300SX/XAA-01

Near Lewisville, TX 75067

Chad A.

Job Details: 07/17/2023

Replaced bake element and cycled to test. Both bake and broil working good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704ESS0

Near Plano, TX 75093

John

Job Details: 07/17/2023

Installed new lower left rack. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model GU2300XTVQ1

Near Mesquite, TX 75150

Patrick

Job Details: 07/17/2023

"Customer concern, morphed always runs when door is closed. Confirmed. Found stuck relay on control board. Must replace control. ; ordrng 1 WPW10285179 (Control)"

We serviced a

FRIGIDAIRE COOKTOP

Model FGGC3047QSB

Near Dallas, TX 75240

John

Job Details: 07/17/2023

"Customer concern is RR burner will not ignite. Found burner cap set on burner crooked and now allowing burner to light. Straightened burner cap, now ignites. All other checks good."

We serviced a

LG DRYER-ELECTRIC

Model DLE5001W

Near Tacoma, WA 98444

Cameron M.

Job Details: 07/17/2023

"Customer concern is that dryer does not power, prior to power loss customer advised unit was not heating. Unit not hooked to utilities at time of arrival. Tested voltage supply from power recptical, good 240v. Found shorted wire harness and terminal block, causing unit to loose power. Also found element shorted to case, causing unit to not heat. Also found short in main control, causing unit to not power. Needs new main control, wire harness, heater and power cord. Advised customer power cord not covered, customer advised replacement cord will be furnished. AHS TO SUPPLY, REQUIRES AUTH ; ordrng 1 EBR62707611 (PCB ASSEMBLY,MAIN) and 1 EAD60946202 (HARNESS,MULTI) and 1 5301EL1001H (HEATER ASSEMBLY)"

We serviced a

KENMORE RANGE

Model 79096197713

Near Puyallup, WA 98373

Cejay

Job Details: 07/17/2023

"Customer concern is that oven has weak heat and preheat light did not turn off. Both bake and broil elements test good for continuity. confirmed 240v supplied to unit. Temperature checks good. Preheat complete, maintaining temps in range. Could not replicate error, no mechanical or component failures at time of service."

We serviced a

LG RANGE

Model LREL6325F/00

Near University Place, WA 98466

Cameron M.

Job Details: 07/17/2023

"Customer concern is that oven does not heat properly and convection not heating properly. Tested continuity of heating elements, bake- pass, broil- pass , convection- open . Found found electronical short in power supply to bake element, causing improper oven temperatures. Also found open convection element ,causing improper oven temperatures. Needs bake power repair. Needs new convection element . Restored bake electrical connection to allow customer basic oven function. Collected payment in full via card .follow up visit scheduled for 7/25 8-12; ordrng 1 MEE32902206 (HEATER,SHEATH)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5200W/A3

Near Rowlett, TX 75088

Patrick

Job Details: 07/17/2023

"Replaced element, tested unit. All checks good"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LEB6200PQ0

Near Garland, TX 75040

Patrick

Job Details: 07/17/2023

"Unit heating normally, customer concern making rattle noise during use making clothes smell bad. Found failed rear rollers, replaced from truck stock. Warrantee does not cover smells, advise customer to run several cycles empty and try to clear odor ; used 1 349241T (Rear roller) from stock"

We serviced a

LG DRYER-ELECTRIC

Model DLEX8100V

Near Lewisville, TX 75056

Chad A.

Job Details: 07/17/2023

Replaced main pcb and cycled to test. All working good and no other failures detected.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 41741122410

Near Dallas, TX 75212

John

Job Details: 07/17/2023

Customer concern is washer leaking from door. Confirmed leak from door. Found large amount of hair and debris stuck on door causing a gap between door and boot. Cleaned door and boot and tested. Unit no longer leaking. Advised Customer about why issue came about and how to keep it from happening again. All checks good.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029522800

Near Garland, TX 75044

Lane

Job Details: 07/17/2023

Customer stated washer doesn't spin. Performed diagnostics found clutch faulty causing issue with spiin portion of cycle.. Advised replacing clutch to correct issue. All other functions checked good at time of service. Customer stated all other functions are working correctly.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXWH4

Near Richardson, TX 75081

Lane

Job Details: 07/17/2023

Replaced upper rack kit. Performed multiple function tests. All functions checked good at time of.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US 03

Near Puyallup, WA 98373

Cejay

Job Details: 07/17/2023

"Customer concern is that washer is not draining. Found clog in drain trap, removed clog, cycle tested washer all checks good. Advised customer on regular filter maintenace. No component or mechanical failures at time of service. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Puyallup, WA 98371

Cejay

Job Details: 07/17/2023

"Cus5omer concern is that dishwasher has poor wash performance and now is not working. Upon arrival found spray arms, filters and sump assembly clogged with grease. Unabled to clear cloggs. Pulled error codes . F4E3,F7E1. and preformed service cycle. Severity of clog has caused failure of wash motor, needs sump and motor, filter, spray arms. Advised customer damages caused but user error and is not covered. repair requires auth. ; ordrng 1 W11665769 (PUMP&MOTOR) and 1 WPW10463906 (SCREEN) and 1 W10872845 (FILTER) and 1 WPW10491331 (ARM-SPRAY lower) and 1 8269144A (6' D/W DRAIN HOSE-STRAIG) and 1 WPW10545278 (HOSE-DRAIN) and 1 WPW10498900 (ARM-SPRAY upper)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW2

Near Tacoma, WA 98408

Cameron M.

Job Details: 07/17/2023

Installed previously ordered drain pump main control and ui. Cycle tested unit. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104ESS3

Near Dallas, TX 75208

John

Job Details: 07/17/2023

"Customer concern is DW leaking. Unit full of water on arrival. Activated drain pump. Pump comes on and runs for approximately 10 second then stops and becomes very hot and will not start again. Also found clog in sink drain below disposal causing water to travel into DW from sink. Found drain hose completely clogged in several locations with grease and food pieces from sink. Attempted to clear drain hose, no luck. Advised Customer that a plumber will be necessary to unclog sink drain. Needs new drain hoses and drain pump.; ordrng 1 W10876537 (drain pump) and 1 8269144A (High loop drain hose) and 1 WPW10545278 (Drain hose)"

We serviced a

GE DISHWASHER

Model NA

Near Irving, TX 75060

John

Job Details: 07/17/2023

"Customer concern is DW leaking from underneath door after previous company replaced drain pump and door seal. Confirmed as soon as wash motor engages, water pours form bottom of door. Found filter coupler missing causing water to shoot directly at bottom of door. Customer stated that previous company left coupler on counter so he kept it. Installed coupler provided by customer. Unit no longer leaking. All checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H50000EW/A3 04

Near Irving, TX 75062

John

Job Details: 07/17/2023

Customer concern is dryer not heating. Confirmed no heat. Found open high limit fuse causing no heat condition. Replaced high limit fuse from truck stock. Unit fails vent check RED. Advised Customer that vents will need to be cleaned in order to avoid any further heating issues. All other checks good.; used 1 DC47-00018A (High limit fuse) from stock

We serviced a

KENMORE WASHER-TOPLOAD

Model 11015944400

Near Plano, TX 75074

Lane

Job Details: 07/17/2023

Replaced new fill hose and valve. Performed full function test after repair. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC465HW2

Near McKinney, TX 75071

Chad A.

Job Details: 07/17/2023

Replaced suspension and belt and filled to test. Tub supported good and no other failures detected.

We serviced a

GE DISHWASHER

Model PDT750SSF8SS

Near Rockwall, TX 75032

Patrick

Job Details: 07/17/2023

Parts not all on site. R/s for wed 7-19 from 1-5; schdld next appmnt for 7/19 WED 1-5

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EIMED60LT2

Near Heath, TX 75032

Patrick

Job Details: 07/17/2023

Replaced element. Tested unit. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Heath, TX 75032

Patrick

Job Details: 07/17/2023

"Customer concern, unit makes rattling noise during use. Confirmed. Removed zipper from drain pump. Tested unit all checks good."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA 01

Near Plano, TX 75074

Lane

Job Details: 07/17/2023

Customer stated dishwasher will not complete cycle. Performed diagnostics found code for slow drain stored. Drain pump and hose need replacing. All other functions checked good at time of service. ; ordrng 1 DD81-01527A (Drain pump) and 1 DD81-02331A (Drain hose)

We serviced a

LG DISHWASHER

Model LRT7808SS

Near Richardson, TX 75082

Lane

Job Details: 07/17/2023

Customer stated dishwasher doesn't start. Lower rack is also rusting. Performed diagnostics found unit does start. Dishwasher drains and fills but wash pump motor doesn't build and pressure. Wash pump kotor and lower rack need replacing.; ordrng 1 AHB73129108 (Rack lower) and 1 AGM30016301 (Pump and motor)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Garland, TX 75042

Lane

Job Details: 07/17/2023

Customer stated washer will not start cycle. Performed diagnostics found fault code stored for lid lock. Replaced lid lock and performed multiple function tests. All functions checked good at time of service. ; used 1 W10810403 (Latch) from stock

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV40J3000EW/A2 02

Near Puyallup, WA 98371

Cejay

Job Details: 07/17/2023

"Customer concern is that dryer is making a vibration noise durring operation. Upon arrival dryer fron panel is missing three screws, found debris in blower wheel and foreign objest inside dryer cabinet, removed debris. Inspection of rollers idler belt and blower wheel good. Removed debris, replaced screws, cycle tested dryer and preformed airflow test failed (yellow). Advised customer some vibration noise is normal operation. Also advised dryer vents need service. All checks good no mechanical or component failures at time of service."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LEQ8000JQ1

Near Mesquite, TX 75149

Patrick

Job Details: 07/17/2023

"Customer concern, unit not heating. Good 240vac to unit. Found open element. Replaced from truck stock. Tested unit. All checks good. Concern with timer advancing, good power to timer, no issue found at this time. Customer to test, if return needed order timer. WP3406725; used 1 279838 (Element) from stock"

We serviced a

LG DRYER-ELECTRIC

Model DLEX4270V

Near Puyallup, WA 98374

Cameron M.

Job Details: 07/17/2023

"Customer concern is that dryer produces noise during operation and produces heat related smell and feels as unit is getting hot. Preformed airflow test failed (yellow ) preformed inspection of rollers and heating components. Found seized front rollers, causing noise during operation and Slight burning rubber smell. Needs new front roller assemblies installed new rollers. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit,. All checks good ; used 1 AGM75510755 (ROLLER ASSEMBLY (2 PACK)) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWP576KW1

Near Puyallup, WA 98374

Cejay

Job Details: 07/17/2023

Customer concern is that washer is making a squeaking noise. Found stripped cooling fan on motor causing noise needs new motor. Sent payment link via text for diagnostic fee.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8000BW0

Near Tacoma, WA 98446

Cameron M.

Job Details: 07/14/2023

Installed previously ordered element and idler pully. Cleaned and calibrated moisture sensor. Cleaned and vacuumed inside of unit. Cycle tested unit. All checks good

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW2

Near Puyallup, WA 98374

Cameron M.

Job Details: 07/14/2023

"Installed previously ordered cam and belt. Cycle tested unit. Found noise still present. Found bent shaft of gearcase causing unit to produce noise during operation. Also found run windings of motor failing preventing unit from achieving high speed spin. Needs new gearcase hub and motor REQUIRES AUTH ; ordrng 1 W11497303 (MOTOR-DRVE) and 1 W11454734 (GEARCASE) and 1 W10528947 (drive hub kit), states that autho needed"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3O16USB

Near Enumclaw, WA 98022

Cameron M.

Job Details: 07/14/2023

"Customer concern is that front left burner is not functioning regulate temperature properly. Tested continuity of FL element. Found open FL element causing burner to not heat. Tested remaining, found infinite switches have faulty contacts, causing poor temperature regulation. Needs new element and four infinite switches. Follow up visit scheduled for 7/25 1-5; ordrng 1 5304516159 (ELEMENT-SURFACE) and 2 316436000 (SWITCH RL,FR)s and 2 316436001 (SWITCH FL,RR)s"

We serviced a

GE DISHWASHER

Model GPT225SSL0SS

Near Buckley, WA 98321

Cameron M.

Job Details: 07/14/2023

Installed previously ordered spray arms. Cycle tested unit. All checks good left failed parts with customer as part caused leak.

We serviced a

GE WASHER-FRONTLOAD

Model GFW650SPN0SN

Near Rockwall, TX 75087

Chad A.

Job Details: 07/14/2023

Replaced water valve and cycled to test. No other failures detected. All working good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFID2426TD1A

Near Mesquite, TX 75181

Lane

Job Details: 07/14/2023

Customer stated home inspector stated dishwasher makes loud noise and doesn't drain. Performed diagnostics found foreign objects in drain and wash pump motor. Made customer aware that dishwasher is not installed correctly causing wash tub to bow out. Client is responsible for installation.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Garland, TX 75040

John

Job Details: 07/14/2023

Customer concern is dishwasher will not start. Found unit fills properly but wash motor doesn't start. Removed toe panel and found evidence of recent rodent infestation. Advised Customer that warranty will not cover damage caused by any sort of infestation.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW5

Near Sunnyvale, TX 75182

Lane

Job Details: 07/14/2023

Installed gearcase with slider and agitator. Performed full function test after repair. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW1

Near Tacoma, WA 98499

Cameron M.

Job Details: 07/14/2023

Installed previously ordered drain pump. Cycle tested unit. All checks good customer retained old part.

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Plano, TX 75093

Chad A.

Job Details: 07/14/2023

Customer stated dishwasher will not go through cycles. Cycled to test and found drain pump running but not moving water. Removed hose from disposer and found plug still in place. Removed and tested with no other issues detected.

We serviced a

GE WASHER-TOPLOAD

Model WJSR2080T5WW

Near Dallas, TX 75252

John

Job Details: 07/14/2023

Customer concern is washer fills and stops. Ran full function test on unit. Found speed selector knob not fully clicked over to a selection. Moved knob to proper selection. All checks good.

We serviced a

GE COOKTOP

Model PP989SN1SS

Near Richardson, TX 75080

John

Job Details: 07/14/2023

Customer concern is LR burner not working. Confirmed burner not working. Needs new LR infinite switch and burner.; ordrng 1 WB30X43560 (Bridge burner) and 1 WB24X10176 (LR infinite switch)

We serviced a

WHIRLPOOL RANGE

Model RF365PXKW

Near Wylie, TX 75098

John

Job Details: 07/14/2023

Customer concern is she heard a pop and bake element turned off and LF burner not comming on. Found open bake element and failed LF infinite switch. Needs new LF infinite switch and bake element.; ordrng 1 WPW10308477 (Bake element) and 1 WP3149400 (LF infinite switch)

We serviced a

GE WASHER-FRONTLOAD

Model GFW480SSK0WW

Near Lakewood, WA 98498

Cameron M.

Job Details: 07/14/2023

"Customer concern is that washer leaks from door, noise during spin, dispenser not allowing flow. Cycle tested unit, found stripped drain pump, causing unit to produce noise during operation. Found tear in door boot, causing unit to leak during operation. Found failed tub bearing, causing noise during spin cycle and causing basket to contact with front tuband door boot. Needs new front and rear tub assembly, basket asm, door seal, and drain pump. Advised customer do not attempt use of unit as leak ans tub damage will worsen. Advised customer parts show out of stock. REQUIRES AUTH Requires second tech. ; ordrng 1 WH45X10136 (TUB ASM REAR) and 1 WH01X21994 (SEAL ORING) and 1 WH45X10137 (BASKET AND TRUNNION ASM) and 1 WH45X10141 (TUB FRONT) and 1 WH08X22620 (GASKET MAIN) and 1 WH23X10051 (PUMP DRAIN)"

We serviced a

GE WASHER-FRONTLOAD

Model GFW850SPN3RS

Near Plano, TX 75075

Chad A.

Job Details: 07/14/2023

Replaced drain pump and cycled to test. All working good and other failures detected.