"Customer concern is that oven was having difficulty igniting and now is not heating at all. Note* range is silconed to counter. Ignitor has 0amps, confirmed 120v at ignitor. Found failed ignitor causing oven not to heat, needs new ignitor. Installed new bake ignitor, cycle tested oven to verify repair, all checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

"Installed previously ordered icemaker service kit. ( icemaker, drain tube, Y clips, clip retainer, main board) and main control, sealed ice room and adjusted water line installation. Preformed ice maker service test to confirm operation of icemaker and water valve, all checks good. Payment recived in full at first appointment."

"Customer concern is that washer does not drain. Checked errors via service mode found f9e1 (long drain). Cycle tested unit via drain and spin, Verified positive drain pump activation. Inspected drain pump clean out. Found debris clogging drain pump basket preventing adequate drain result. Cleared debris. Cycle tested unit. All checks good. Advised customer on using high quality detergent. Also Advised customer on regular cleaning intervals."

"Customer concern is that stick is broken. Confirmed customer concern, strike is damaged causing washer not to operate. Installed new lid strike, manually cycle lock multiple times via service mode, all checks good."

"Installed previously ordered door assembly, preformed airflow test failed (yellow). Advised dryer vents need service."