Service History 36 - RPS Appliance Repair

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA-00

Near Sunnyvale, TX 75182

Lane

Job Details: 06/19/2023

Customer stated dishwasher fails to turn on. Performed diagnostics found user control was never replaced due to overlay not being ordered on original ticket. Reset power to user control and dishwasher started functioning. All other functions checked good at time of service. ; ordrng 1 DD82-01756B (Control panel)

We serviced a

LG DRYER-ELECTRIC

Model DLEX5101V

Near Rockwall, TX 75087

John

Job Details: 06/19/2023

Customer concern is dryer not heating. Confirmed dryer not heating. Soft fail on vent check (yellow). Found heating element open causing no heat condition. Needs new heating element. Advised Customer that vents will need to be cleaned in order to avoid any further heating issues.; ordrng 1 5301EL1001H (Element)

We serviced a

FRIGIDAIRE WALL OVEN

Model GLEB30T8CBA

Near Forney, TX 75126

Patrick

Job Details: 06/19/2023

"Replaced control, lower oven heating properly. Upper oven door glass shattered. Must replace. ; ordrng 1 318041315 (Outer door glass)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB989RCS0

Near Richardson, TX 75081

John

Job Details: 06/19/2023

"Customer concern is DW will not drain. Found drain pump rattling when called for and no water movement. Removed drain pump and found hair clip lodged in impeller. Removed hair clip and tested. Drain pump still making rattling noise, still no water movement. Needs new drain pump. AHS to supply NLA part.; ordrng 1 5304463777 (Drain pump)"

We serviced a

GE WASHER-TOPLOAD

Model GTW220ACK6WW

Near Dallas, TX 75212

Patrick

Job Details: 06/16/2023

"Replaced transmission. Tested unit, all checks good."

We serviced a

SAMSUNG RANGE

Model NE63T8111SS/AA01

Near Dallas, TX 75208

Patrick

Job Details: 06/16/2023

Replaced touch pad and pcb. Tested unit. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EF/A303

Near Dallas, TX 75217

Patrick

Job Details: 06/16/2023

"Customer concern, unit not heating. Confirmed. Found failed element. Replaced from truck stock. ; used 1 DC97-14486A (Element) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFC310S0EB0

Near Dallas, TX 75253

Patrick

Job Details: 06/16/2023

"Customer concern, burners don't work on low. Confirmed. Found burned infinite switches at all burners. Must replace. Found refuse on control board causing failure. Must replace all. ; ordrng 2 WP3148952 (Infinite sw small)s and 2 WP3149400 (Infinite sw lg)s and 1 W11122531 (Control)"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW6630HC0

Near Coppell, TX 75019

Lane

Job Details: 06/16/2023

Customer stated washer makes abnormal noise. Performed function test. Only stored code is for suds detection. Customer stated the noise possibly sounds like a belt. Leveled washer to reduce chassis squeaking. All functions checked good at time of service.

We serviced a

HOTPOINT WASHER-TOPLOAD

Model RTW4440VQ2

Near Irving, TX 75061

Lane

Job Details: 06/16/2023

Customer stated there getting a mixture of cold and hol when hot is selected. Made customer aware that the washer mixes cold and hot to save energy. Ordering supply valve and water temp sensor. All other functions checked good at time of service. ; ordrng 1 WPW10144820 (Water valve) and 1 WPW10184148 (Temp sensor)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5500XW0

Near Balch Springs, TX 75180

Patrick

Job Details: 06/16/2023

Replaced motor and blower. Tested unit. All checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Irving, TX 75063

Lane

Job Details: 06/16/2023

Installed new wash pump motor and cleaned foreign material from all components. Performed multiple function and leak tests after.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW95HEXW2

Near Forney, TX 75126

Patrick

Job Details: 06/16/2023

Replaced mcu tested unit. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model MW4270HVA

Near Spanaway, WA 98387

Cejay

Job Details: 06/16/2023

"Customer concern is that washer is over filling. Found presure hose disconnected causing washer to over fill. Secured hose, cycle tested washer all checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Puyallup, WA 98375

Cejay

Job Details: 06/16/2023

Customer concern is that dishwasher will not fill with water. Upon cycle test unit did fill with water. Confirmed 120v to wash motor but no activation. Needs new sump and motor assembly. Follow up scheduled for 06/27 8-12pm. ; ordrng 1 W11085683 (PUMP&MOTOR)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF7A

Near Fife, WA 98424

Cejay

Job Details: 06/16/2023

"Customer concern is that dishwasher did not wash, did not drain, and all LEDs lite up. Found failed control board causing unexpected power loss. noise from wash motor but can not diagnose futher as unit powers down . Needs new main control, switch assembly and wash motor. Requires auth. ; ordrng 1 5304517587 (SWITCH ASSEMBLY) and 1 5304520582 (BOARD) and 1 154853801 (MOTOR & PUMP ASSY)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB865GW0

Near Puyallup, WA 98373

Cameron M.

Job Details: 06/16/2023

Installed previously ordered slider and gearcase. Cycle tested unit 3x with customer provided load of towels. All checks good. Advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent. Collected remainder of balance via

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model GHW9400PL0

Near Lake Tapps, WA 98391

Cameron M.

Job Details: 06/16/2023

Arrived to Install door boot and drain pump. Found fill tube from dispenser to tub broken . Preventing unit from filling without leak. Needs tube and seal follow up visit scheduled for 6/23. 10-2; ordrng 1 WPW10005300 (HOSE) and 1 WP8181747 (SEAL)

We serviced a

LG RANGE

Model LRE3083ST/00

Near Orting, WA 98360

Cameron M.

Job Details: 06/16/2023

Installed previously ordered main pcb cycle tested unit. All checks good

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641172211

Near Puyallup, WA 98373

Cameron M.

Job Details: 06/16/2023

"Customer concern is that washer leaks a little water. Cycle tested unit, via service mode. Found leaking cold inlet valve. Causing unit to leak. Also found oversuds conditions present from rear vent, causing leak from rear of unit during high speed spin. Needs new inlet valves. Installed new inlet valves. Cycle tested unit. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. ; used 1 5220FR2006H (INLET VALVE (HOT)), and 1 5220FR2075L (INLET VALVE-COLD) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8300SB1

Near Tacoma, WA 98408

Cejay

Job Details: 06/16/2023

"Installed previously ordered AHS supplied control board, cycle tested dryer, preformed airflow test failed (red) advised customer dryer vents need service before resuming operation of dryer. Customer sign airflow acknowledgement. all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near University Place, WA 98466

Cejay

Job Details: 06/16/2023

"Installed previously ordered sump and motor assembly, cycle tested for leaks all checks good."

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF2A

Near Graham, WA 98338

Cejay

Job Details: 06/16/2023

"Customer concern is tjat dishwasher is not drain. Confirmed unit struggles to drain, removed clog from check valve, cycle tested dishwasher, all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB2

Near Mesquite, TX 75150

Patrick

Job Details: 06/16/2023

"F6e4, f6e2m f4e3. Customer concern, unit will not start cycle, found torn wire to fill valve. Significant leak from sink, resulting in infestation. Unit unrepairable at this time. Let unmounted, unplugged, water off."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Allen, TX 75013

Patrick

Job Details: 06/15/2023

Replaced ui. Tested unit. All checks good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4815EW1

Near Wylie, TX 75098

Patrick

Job Details: 06/15/2023

"Customer concern, unit not drying. Found lint clog in unit vent discharge. Cleared. Retested. Found gone vent also clogged. Unit failed air test while connected but passed when disconnected. Customer must have home vent professionally cleaned to prevent further issues."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AF/A201

Near Rockwall, TX 75032

Patrick

Job Details: 06/15/2023

"Customer concern, unit not spinning. Found drive system heavily damaged. This unit needs entire drive system. ; ordrng 1 DC97-17037E (Drum) and 1 DC97-17039B (Tub) and 1 DC31-00111A (Stator) and 1 DC31-00112A (Rotor) and 2 DC66-00470A (Damper front)s and 2 DC66-00470B (Damper rear)s and 1 DC31-00098A (Rps sensor)"

We serviced a

GE RANGE

Model ZEU36KSK2SS

Near Coppell, TX 75019

Lane

Job Details: 06/15/2023

Installed new burner switches and performed multiple function tests. All functions checked good at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVSS2

Near Graham, WA 98338

Cejay

Job Details: 06/15/2023

"Installed previously ordered vent and gasket, could not install dispenser as part that arrived was incorrect part in box. Needs new dispenser. Follow up scheduled for 06/21 1-5pm; ordrng 1 WPW10199696 (DISPENSER)"

We serviced a

GE WASHER-TOPLOAD

Model GTW485ASJ5WS

Near South Hill, WA 98373

Cejay

Job Details: 06/15/2023

"Installed previously ordered agitator base, gearcase, cam, belt, clutch and shifter. Cycle tested washer all checks good."

We serviced a

GE COOKTOP

Model JGP329SET1SS

Near Irving, TX 75063

Lane

Job Details: 06/15/2023

Installed burner assembly and performed multiple function tests. All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW0

Near Rockwall, TX 75087

Patrick

Job Details: 06/15/2023

Replaced latch style. Tested unit. All checks good.

We serviced a

LG WASHER-TOPLOAD

Model WT5170HV

Near Irving, TX 75062

Lane

Job Details: 06/15/2023

Installed new controllers and knob. Rps sensor was also replaced onto existing rotor assembly. Performed function test with load. Washer completed test with no issues. Advised customer on load size and washer capabilities.

We serviced a

SAMSUNG WALL OVEN

Model NV51K7770DG/AA

Near Ruston, WA 98407

Cejay

Job Details: 06/15/2023

Tech was assigned as a helper;

We serviced a

SAMSUNG WALL OVEN

Model NV51K7770DG/AA

Near Ruston, WA 98407

Cameron M.

Job Details: 06/15/2023

"Customer concern is that upper oven broil element shorted. And lower oven does not maintain set temperature. Preformed visual inspection of unit, found open broil element for upper oven. Preformed temperature checks of lower oven, upper oven all checks good. Advised customer to refer to owners manual on proper care and cleaning."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED7230HW1

Near Sumner, WA 98390

Cejay

Job Details: 06/15/2023

"Customer concern is that dryer will not start but will show F3E3 error. Pulled error codes. F2E1,F3E3, found open thermal fuse causing dryer not to start. Inlet thermistor ohms in range. Installed new thermal fuse, prefromed airflow test pass. Preformed temperature checks good. ; used 1 WP3392519 (FUSE-THRML) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB865GW0

Near Buckley, WA 98321

Cejay

Job Details: 06/15/2023

Customer concern is that washer lid is cracked. Confirmed customer concern lid is cracked on left side casuing difficulty starting cycles. Needs new lid assembly. Requires auth. ; ordrng 1 W11259006 (LID)

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HW3

Near Dallas, TX 75220

Lane

Job Details: 06/15/2023

Customer concerned that washer is not draining. Tested and found drain pump running but not draining. Disassembled to accesss pump housing and discovered blockage. Removed and cleared debris from pump housing and tested OK after repair.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Rockwall, TX 75087

Patrick

Job Details: 06/15/2023

"Customer concern, unit won't spin out. Load in unit on arrival (1 large bath mat) Found unit off level. Corrected. No stored error codes. Tested unit. All checks good."

We serviced a

GE WASHER-FRONTLOAD

Model GFW850SPN1RS

Near Rockwall, TX 75032

Patrick

Job Details: 06/15/2023

"Customer concern, door error when cycle is started. Confirmed. Replaced door lock from preorder. Tested unit, all checks good."

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 06/15/2023

"Customer concern is that oven does not heat properly. Preformed temperature checks, fail. Found sticking element relay on main control. Causing unit to not heat to set temperature. Also found open bake element, causing unit to not heat to set temperature. Needs new main control and bake element . Collected partial of 312.21 follow up visit scheduled for 6/28 8-12; ordrng 1 W10779716 (ELMNT-BAKE) and 1 W11100513 (CNTRL-ELEC)"

We serviced a

GE WALL OVEN

Model PT970SM1SS

Near University Place, WA 98467

Cameron M.

Job Details: 06/15/2023

"Arrived to preform repair to unit, found unit unable to be removed from cavity due to installation issue preventing forward movement. Advised customer of issue. Also Advised customer will need to make unit accessible for repair. REQUIRES second tech. ; schdld next appmnt for 6/22 THU 8-12"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/15/2023

"Customer concern is that dryer does not tumble. Verified customer concern. Found debris lodged in blower housing, causing unit to not tumble. Removed debris. Cycle tested unit. All checks good."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW85HEFW1

Near Coppell, TX 75019

John

Job Details: 06/14/2023

Customer concern is washer giving long drain error. Found coin catch full of debris causing error. Removed debris and tested. Filled and drained unit 5x times. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R8500V/A3

Near Rockwall, TX 75087

Patrick

Job Details: 06/14/2023

"Customer concern, unit takes too long to dry. Found clogged vent in wall. Good tumble, good heat. Customer to have all vent professionally cleaned."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Carrollton, TX 75007

Lane

Job Details: 06/14/2023

Replaced harness with motor and cap. Preformed successful function test after repair. All functions checked good at time service.

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.26912691

Near Plano, TX 75093

John

Job Details: 06/14/2023

"Customer concern is washer not draining/spinning properly. Ran (6 min small load size normal cycle), no issues found. Ran (6 min large load size normal cycle) and found that unit does not fully drain before adding water for rinse cycle causing there to be more water than indented inside unit. After rinse cycle unit still fails to fully drain before spin. Unit entered spin cycle with tub still half full and drains remaining water while spinning and not fully drying clothes. Reset pressure switch once empty and tested again, no change. Recommend replacing pressure switch and timer.; ordrng 1 W10339326 (Pressure switch) and 1 WP3951769 (Timer), states that autho needed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM02

Near Plano, TX 75093

Lane

Job Details: 06/14/2023

Customer stated that ice maker is leaking. During inspection found ice maker mold to be deteriorated causing water to leak into bucket forming clumps of ice. Replaced ice maker and cycled to test water fill. No other failures detected. ; used 1 WPW10300022 (Ice maker) from stock

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF50R8500AV/ US01

Near Rockwall, TX 75087

Patrick

Job Details: 06/14/2023

"Customer concern, unit doesn't drain correctly. Cleared drain trap, drain issue remains. Cleared more debris from drain pump. Tested. All checks good."

We serviced a

LG DRYER-GAS

Model DLGX4271W

Near Rowlett, TX 75088

Patrick

Job Details: 06/14/2023

"Replaced control and harness, gas valve and igniter not received. Tested unit. All checks good"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A4

Near Eatonville, WA 98328

Cameron M.

Job Details: 06/14/2023

"Customer concern is that washer does not drain and spin. Retrieved errors via service mode found 5c,4c . Cycle tested unit found seized drain pump, causing unit to not drain. Also found stuck inlet valves, causing unit to not fill. Needs new inlet and drain pump. Follow up visit scheduled for 6/26 8-12; ordrng 1 DC97-19289F (ASSY PUMP DRAIN;AUTO 27,US MODEL,) and 1 DC97-15459G (VALVE WATER)"

We serviced a

GE DISHWASHER

Model GSD4000J00BB

Near Plano, TX 75074

John

Job Details: 06/14/2023

Installed new drain kit and timer. All checks good.

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.22982101

Near Plano, TX 75074

Lane

Job Details: 06/14/2023

"Customer stated that washer is not draining or spinning. Performed test and found good voltage to motor but unable to cycle due to open motor winding. While performing tests observed chassis base to be completely rusted out due leaks coming from faulty hoses and clamps at dispenser. Need motor and structural parts as well as hoses for repair. ; ordrng 1 Wp3363394 (Pump) and 1 285771 (Base) and 1 Wp8572720 (Capacitor) and 1 8055267 (Hose) and 1 8055266 (Hose) and 1 Wp8283537 (Hose) and 1 8272010 (Connector) and 6 Wp596669 (Clamp)s, used 1 Wp8314869 (Motor) from stock"

We serviced a

AMANA WASHER-TOPLOAD

Model NTW4650YQ0

Near Puyallup, WA 98375

Cejay

Job Details: 06/14/2023

Installed previously ordered suspension rods. Cycle tested washer all checks good.

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Puyallup, WA 98375

Cejay

Job Details: 06/14/2023

"Installed previously ordered appliance manager and sensor, cycle tested unit, no change in operation. No other components releated to customer concern. Advised customer unit is operating as designed."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW1

Near Dallas, TX 75204

Patrick

Job Details: 06/14/2023

Replaced lid sw. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LXR7244PQ0

Near Dallas, TX 75246

Patrick

Job Details: 06/14/2023

Replaced lid sw. Tested unit. All checks good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5100VQ1

Near University Place, WA 98467

Cejay

Job Details: 06/14/2023

Customer concern is that dryer is not heating. Preformed airflow test pass. Found failed timer causing dryer not to heat. Needs new timer. Follow up scheduled for 06/22 8-12pm; ordrng 1 WPW10185982 (TIMER)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6200KW1

Near Tacoma, WA 98498

Cejay

Job Details: 06/14/2023

"Customer concern is that washer dose not start cycle.Pulled error codes. F5E1,F7E4,F5E4. Foumd failed lid latch causing washer not to operate, needs new latch. Installed new latch. Washer failed to shift, found failed actuator. Installed new actuator. Cycle tested washer, found failed drain pump. Needs new drain pump. Follow up scheduled for 06/21 10-2pm.; ordrng 1 W11399437 (PUMP), used 1 W11394572 (LATCH), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF2A

Near Steilacoom, WA 98388

Cejay

Job Details: 06/14/2023

"Installed previously ordered main control board and user board. Cycle tested dishwasher, all checks good."

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JZ0

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/14/2023

"Installed previously ordered control board, cycle tested unit. All checks good"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8900BC0

Near Richardson, TX 75080

John

Job Details: 06/14/2023

Installed new inlet assy. All checks good.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 11045986404

Near Tacoma, WA 98445

Cameron M.

Job Details: 06/14/2023

"Customer concern is that washer leaks water during operation. Preformed inspection of unit. Found small tear in door boot. Causing unit to leak during operation. Also found heavy evidence of oversuds conditions from rear vent. Causing leak from rear of unit during high speed spin cycle. Found buildup on door glass, causing leak from under door during operation. Needs new door boot. Collected 200 cash payment. Follow up visit scheduled for 6/22 1-5; ordrng 1 WP8182119 (BELLOW)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11061633611

Near Auburn, WA 98001

Cameron M.

Job Details: 06/14/2023

Installed previously ordered rollers and drum felt. Cycle tested unit. All checks good.

We serviced a

GE DISHWASHER

Model GDT630PYM4FS

Near Milton, WA 98354

Cameron M.

Job Details: 06/14/2023

"Customer concern is that dishwasher does not fill and wash. Unit disassembled at time of arrival. Reassembled unit. Cycle tested unit, found seized drain pump, causing unit to not drain. Also found inlet valve only partially opening resulting in low incoming water flow. Needs new inlet and drain pump. Follow up visit scheduled for6/27 8-12; ordrng 1 WD19X25461 (DRAIN PUMP)"

We serviced a

LG WASHER-FRONTLOAD

Model WM3050CW

Near Sumner, WA 98390

Cameron M.

Job Details: 06/14/2023

"Customer concern is that washer does not drain. Cycle tested unit via service mode. Found stripped drain pump impeller. Causing unit to not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit, found cross threaded clean out inducing leak. Corrected drain pump clean out. All checks good. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

MAYTAG LAUNDRY CENTER

Model WET4024HW0

Near Puyallup, WA 98371

Cameron M.

Job Details: 06/14/2023

Installed previously ordered lid assembly. Cycle tested unit 3x. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2476SF7A

Near Lakewood, WA 98498

Cejay

Job Details: 06/14/2023

Customer concern is that dishwasher is leaking from airgap. Collected 75$ deductible via card. Cleared clog from airgap. Cycle tested dishwasher all checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW0

Near Forney, TX 75126

Patrick

Job Details: 06/14/2023

"Customer concern, unit squeeking during use. Confirmed. Found worn drive belt. Replaced from truck stock. Tested unit under load. ; used 1 W11239857 (Drive belt) from stock"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB855DC4

Near Rockwall, TX 75032

Patrick

Job Details: 06/14/2023

"Customer concern, unit makes loud noise during use. Confirmed. Found failed idler pulley. Replaced from ruck stock. Tested unit. All checks good. ; used 1 279640 (Idler pulley) from stock"

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA

Near Richardson, TX 75080

John

Job Details: 06/14/2023

Installed new dispenser. All checks good.

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Dallas, TX 75243

John

Job Details: 06/14/2023

Customer concern we is DW leaking. Found active leak from inlet valve that has been leaking for at least 24hrs. Founds service valve is brass and is siezed in open position making it unable to be turned off. Needs new inlet valve. Advised Customer that a plumber is needed immediately to turn off water supply to DW. Service valve must be replaced before repair can be completed. Unable to further test unit due to nature of failure.; ordrng 1 5221DD1001E (Inlet valve)

We serviced a

LG WASHER-FRONTLOAD

Model WM3670HWA

Near Coppell, TX 75019

John

Job Details: 06/13/2023

Installed new drain hose. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV60M9900AV/A5 02

Near Tacoma, WA 98446

Cejay

Job Details: 06/13/2023

Installed new inverter and stator. Cycle tested washer all checks good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4800XQ3

Near Carrollton, TX 75007

Lane

Job Details: 06/13/2023

Customer stated dryer would not start. During testing found thermal and timer to be good. Tested good voltage to motor but had no operation. Need drive motor and blower wheel for repair. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW85HEFW1

Near Coppell, TX 75019

John

Job Details: 06/13/2023

Installed new control and UI. All checks good.

We serviced a

KENMORE DISHWASHER

Model 66513229N412

Near Mesquite, TX 75181

Patrick

Job Details: 06/13/2023

Replaced vent and soap dispenser. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW95HEXW2

Near Forney, TX 75126

Patrick

Job Details: 06/13/2023

"Replaced door lock. No joy. Mcu error code repeats. Must replace mcu. Set return for fri, 8-12. Customer prefers Thursday if possible. ; ordrng 1 WPW10374126 (Mcu)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC415EW1

Near Spanaway, WA 98387

Cejay

Job Details: 06/13/2023

"Installed previously ordered gearcase, cam and belt. Preformed calibration cycle. Cycle tested washer all checks good."

We serviced a

FRIGIDAIRE DISHWASHER

Model fdb520rhb2

Near Irving, TX 75038

John

Job Details: 06/13/2023

"Customer concern is DW leaking from front left corner. Ran normal cycle and found small leak from inlet vavle between solenoid and body approximately 1 drop every 5 seconds. Also found drain pump draining very slowly and vibrating. Stress tested drain pump, fails on 3rd time calling for it. Needs new drain pump and inlet valve. Advised and showed customer that water service valve for DW is siezed in open position and compression nut on inlet valve is stripped. Advised Customer that a plumber will be necessary to replace service valve and fill hose before repair can be completed.; ordrng 1 A00126401 (pump assembly) and 1 154637401 (valve)"

We serviced a

GE WASHER-FRONTLOAD

Model GFWN1100D0WW

Near Rockwall, TX 75032

Patrick

Job Details: 06/13/2023

Replaced door boot. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Rockwall, TX 75032

Patrick

Job Details: 06/13/2023

"Customer concern, unit leaks during use. Found broken adjuster interference with door closure. Replaced adjuster from truck stock. Tested unit. All checks good. ; used 1 W10712395 (Adjuster) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ5WW

Near Puyallup, WA 98371

Cameron M.

Job Details: 06/13/2023

"Customer concern is that washer does not drain and spin clothes out. Checked errors via Newfi device. Found unit requires update . Also found pressure port flash error. And suds drain algorithm failure . Preformed update, failed unit unable to preform update. Inspected drive components. Found gearcase leaking oil causing belt slip resulting in failure to spin. Needs new main control, gearcase, belt and pully customer declined repair at this time. Collected 95 +tax via check payment."

We serviced a

SAMSUNG DISHWASHER

Model DW80M9550UG/AA

Near Lakewood, WA 98498

Cameron M.

Job Details: 06/13/2023

"Customer concern is that dishwasher dispenser door broke off. Found broken dispenser , causing unit to not wash properly. Needs new dispenser. Installed new dispenser. Cycle tested unit. All checks good."

We serviced a

KENMORE DISHWASHER

Model 36314382000

Near Lakewood, WA 98498

Cameron M.

Job Details: 06/13/2023

"Installed previously ordered pump assembly, door seal and baffles. Cycle tested unit. All checks good. Left failed parts with customer as part caused leak"

We serviced a

GE DISHWASHER

Model GDF520PGD6BB

Near Carrollton, TX 75006

John

Job Details: 06/13/2023

"Customer concern is DW will not fill. Found control board sending fluctuating voltage to inlet. Using NuFi device, found control board requires firmware update. Once firmware was updated unit became completely unresponsive to NuFi and UI. UI lights come on when buttons pressed but no response from control board. Needs new control board and inlet valve.; ordrng 1 WD15X26140 (Inlet valve assy) and 1 WD21X24899 (Control board)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 110.49962602

Near Carrollton, TX 75007

John

Job Details: 06/13/2023

Customer concern is washer door hinge is broken. Confirmed hinge broken. Managed to get door closed and latched in order to run diagnostic cycle. No other issues found. Needs new door hinge.; ordrng 1 WP8183202 (hinge)

We serviced a

GE DISHWASHER

Model GSD4000K00BB

Near Tacoma, WA 98404

Cameron M.

Job Details: 06/13/2023

"Customer concern is that dishwasher does not drain. Unit partially disassembled at time of arrival. Found checks ball not in sump asm causing unit to not drain. Also found top rack tower locking tabs broken causing tower to not engage top rack as designed. Needs new check ball, tower and screw. Follow up visit scheduled for 6/26 1-5; ordrng 1 WD28X10367 (Side TOWER UPPER RACK) and 1 WD12X10408 (DISHWASHER FILTER BALL - ORANGE) and 1 WD02X10067 (SCREW 8-16 HXW 1/2 SS)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/13/2023

"Customer concern is that washer intermittently produces grinding noise and is louder than normal. Checked unit for errors via service mode, none. Activated individual components via service mode to rule out individual systems. Pass. Cycle tested unit with customer provided load of towels and hand towels, pass. Inspected drive components for evidence of failure, none. Unit operating as designed. Advised customer to monitor and record video if issues persist."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8500DC0

Near Spanaway, WA 98387

Cejay

Job Details: 06/13/2023

"Customer concern is tjat dryer is making a noise durring operation. Found lint build up inside dryer. Debris in lint duct and blower wheel causing noise durring operation. Removed debris, vaccumed dryer cabinet. Cycle tested dryer all checks good."

We serviced a

GE WALL OVEN

Model JKP62G0K3-BC

Near Carrollton, TX 75007

John

Job Details: 06/13/2023

Customer concern is wall oven lower element is broken. Confirmed bake element is open and physically broken. Needs new bake element.; ordrng 1 WB44X200 (Bake element)

We serviced a

SAMSUNG DISHWASHER

Model DMR78AHS

Near Plano, TX 75093

Lane

Job Details: 06/13/2023

Replaced drain pump. Cycled to test and check for leaks. No problems found and all working properly

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Plano, TX 75074

Lane

Job Details: 06/13/2023

Customer stated unit not filling properly. Tested and found good pressure and proper voltage to valve but not opening correctly. Need fill valve for repair. ; ordrng 1 WD15X26078 (Water valve)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW1

Near Wylie, TX 75098

Lane

Job Details: 06/13/2023

Customer stated that lid will not open and unit giving error code. During testing found pressure sensor error and faulty door latch. Control needed due to sensor built into board. ; ordrng 1 W11394572 (Latch) and 1 W11543994 (Cntrl-elec) and 1 W11545554 (Bezel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Puyallup, WA 98374

Cameron M.

Job Details: 06/13/2023

"Customer concern is that dishwasher leaks during operation. Preformed inspection of unit. Found door contacting counter causing poor seal. Also found clogged and separating spray arms, causing unit to leak during operation. Leveled unit. Needs new spray arms. REQUIRES AUTH ; ordrng 1 W10837249 (ARM-SPRAY lower) and 1 ARM-SPRAY (WPW10498900)"

We serviced a

AMANA DISHWASHER

Model ADB1600AWB1

Near Carrollton, TX 75007

John

Job Details: 06/12/2023

Customer concern is DW will not start. Found unit severly out of level on front legs causing door to not be able to close. Releveled unit and tested. Found that unit will start but none of the cycle select buttons working. Unit starts on normal cycle when start buttons pushed but unable to select any other options. Needs new console.; ordrng 1 WPW10261437 (Console)

We serviced a

WHIRLPOOL DISHWASHER

Model DU943PWKB0

Near Carrollton, TX 75007

John

Job Details: 06/12/2023

"Customer concern is DW leaking from underneath and some buttons dont work. Found seal on vent has failed and allowing water to drip inside door, as well as inlet leaking while filling. Also found plastic on normal wash button missing. Needs new inlet, vent assy, and console.; ordrng 1 WP3379674 (Vent and seal) and 1 8274731 (Console black) and 1 W10844024 (Inlet valve)"

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Garland, TX 75042

Patrick

Job Details: 06/12/2023

"Customer concern, unit drips when not in use. Confirmed. Replaced inlet valve from truck stock. Tested unit. All checks good. ; used 1 WH13X26535 (Inlet valve) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB865GW0

Near Tacoma, WA 98445

Cejay

Job Details: 06/12/2023

Customer concern is that agitator cap keeps popping off. Found agitator and cap loose causing cap to fall off durring operation. Needs new agitator can cap. Follow up scheduled for 06/27 8-12pm; ordrng 1 W11550891 (AGITATOR) and 1 W11449080 (CAP)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US 03

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/12/2023

"Customer concern is that washer does not drain and spin clothes out just bangs around. Unit in use at time of arrival. Placed unit into drain and spin, found worn suspension rods, causing unit to not balance. Checked errors via service mode found ub (unbalanced load) x5. Needs new suspension rods. Cycle tested unit. All checks good. Advised customer on using high quality detergent. Also Advised customer on regular cleaning intervals"