Service History 38 - RPS Appliance Repair

We serviced a

GE DRYER-ELECTRIC

Model GFD48ESPK0DG

Near Dallas, TX 75204

Patrick

Job Details: 06/05/2023

"Customer concern unit makes noise during use. Confirmed, found worn idler. Must replace idler and belt. ; ordrng 1 WE12X10018 (Idler lh) and 1 WE12X10019 (Idler rh) and 1 WE12X10020 (Belt)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV350AEW/XAA

Near Buckley, WA 98321

Cejay

Job Details: 06/05/2023

"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found dryer not receiving 240v. Found breaker tripped. Reset breaker, dryer is now heating. Advised customer electrian is needed to replace weak breaker."

We serviced a

MAYTAG RANGE

Model MER8800FZ3

Near Dallas, TX 75219

Patrick

Job Details: 06/05/2023

"Replaced board, tested unit. Unit checks good. Found burned outlet as well. Left unit turned off at breaker. Advised customer to discontinue use. Customer must have electrician repair outlet."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Addison, TX 75001

Lane

Job Details: 06/05/2023

Installed door seal and performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11086872800

Near Bonney Lake, WA 98391

Cejay

Job Details: 06/05/2023

Installed previously ordered door switch and thermal cutoff kit. Preformed airflow test failed (red) advised. Customer dryer vents need service before resuming normal opertion of dryer. Customer signed airflow acknowledgement.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8300SW2

Near Puyallup, WA 98374

Cejay

Job Details: 06/05/2023

"Customer concern is that dryer seems to be running very hot. Preformed airflow test failed (yellow), air cycle test good. Dryer temps over 250?F. Thermistor ohms in range. Needs new main control and thermistor. Advised customer part shows discontinued. AHS to supply. Requires auth. ; ordrng 1 WPW10111606 (Main control) and 1 WP8577274 (THERMISTOR)"

We serviced a

GE RANGE

Model JGP3030SL1SS

Near Irving, TX 75063

Lane

Job Details: 06/05/2023

Customer stated right rear burner doesn't work and left front burner base is stuck. Knobs are starting to crack and lettering has warn off causing a safety issue when using unit. Performed diagnostics found faulty burner valve for right rear. Knobs are cracking. Left front burner assembly has seized together. Top panel lettering has warn off making it difficult to set desired heat output. Some screws may need to be drilled out.; ordrng 1 WB62X29401 (Unit top) and 1 WB16X24722 (Burner) and 4 WB03X29300 (Knobs)s and 1 WB02X24725 (RANGE INJET XL V2) and 1 WB21X29410 (Gas valve)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6200EZ/A3 01

Near Puyallup, WA 98374

Cejay

Job Details: 06/05/2023

"Customer concern is that dryer is making a noise. Found rear supports wheels failed causing noise. Needs new rear supports. Installed new rear support wheels, cycle tested dryer preformed airflow test failed (yellow), cleaned and calibrated moisture sensors all checks good. ; used 2 DC97-16782A (DRUM ROLLER) from stock"

We serviced a

GE DISHWASHER

Model GSD4000J00BB

Near Plano, TX 75074

John

Job Details: 06/05/2023

Customer concern is DW will not drain. Found drain solenoid melted and frozen in place causing unit to not drain. Needs new drain solenoid kit and timer.; ordrng 1 WD21X10060 (Drain solenoid kit) and 1 WD21X10200 (Timer)

We serviced a

GE DRYER-ELECTRIC

Model DCVH480EK0WW

Near Tacoma, WA 98402

Cejay

Job Details: 06/05/2023

Installed previously ordered belt and idler. Cycle tested dryer all checks good.

We serviced a

GE LAUNDRY CENTER

Model WSM2420TCAWW

Near Dallas, TX 75204

Patrick

Job Details: 06/05/2023

"Replaced lid lock, tested unit all checks good."

We serviced a

KITCHENAID WALL OVEN

Model n/a

Near Murphy, TX 75094

John

Job Details: 06/05/2023

Customer concern is wall oven giving F2 E1 error. Found upper cooling fan comming on but very loud and speed constantly changing causing hear to build up outside of cavity. Needs new upper cooling fan. AHS to research model number and part number.; ordrng 1 Uppercoolingfan (Upper cooling fan)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC415EW1

Near Spanaway, WA 98387

Cejay

Job Details: 06/01/2023

"Customer concern is washer is producing a burning smell and is not spinning clothes out all the way. Found failed gearcase causing smell and spin issues. Needs new gearcase, cam and belt. Follow up scheduled for 06/08 8-12pm ; ordrng 1 W10721967 (CAM) and 1 W11035747 (GEARCASE) and 1 WPW10006384 (BELT)"

We serviced a

KENMORE DISHWASHER

Model 665.14833N510

Near Carrollton, TX 75006

Lane

Job Details: 06/01/2023

Customer stated dishwasher doesn't fill. Preformed diagnostics found dishwasher leaking through chewed drain hose as fast as it fills. Damcaused by rodents.

We serviced a

SAMSUNG DISHWASHER

Model n/a

Near Irving, TX 75063

Lane

Job Details: 06/01/2023

Customernstated dishwasher leaks water. Performed diagnostics found faulty inlet valve. All other functions checked good at time of service. Customer was made aware that dishwasher should not be used. ; ordrng 1 Needsresearch (Inlet valve)

We serviced a

GE RANGE

Model JGB645SEK1SS

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/01/2023

Installed previously ordered valvesand knob. Cycle tested unit. All checks good

We serviced a

LG WASHER-FRONTLOAD

Model WM3670HWA

Near Coppell, TX 75019

Lane

Job Details: 06/01/2023

Customernstated washer leaks water. Performed diagnostics found drain hose leaking. All other functions checked good at time of service. ; ordrng 1 5215ER2002G (Drain hose)

We serviced a

WHIRLPOOL COOKTOP

Model GJC3034RS01

Near Rockwall, TX 75087

Patrick

Job Details: 06/01/2023

Replaced infinite switches. Tested unit all checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3

Near Richardson, TX 75081

John

Job Details: 06/01/2023

"Customer concern is dryer will not power start. Found idler pulley has come apart causing micro switch to be tripped. Replaced idler pulley and belt from truck stock. All checks good.; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.29842991

Near Garland, TX 75044

John

Job Details: 06/01/2023

Customer concern is washer will not drain. Found lid switch broken causing unit to not drain. Replaced lid switch from truck stock. All checks good.; used 1 WP3949238 (SWITCH-LID) from stock

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Rowlett, TX 75089

Patrick

Job Details: 06/01/2023

Replaced gasket. Tested unit. All spray arms rotating. All checks good.

We serviced a

KENMORE DISHWASHER

Model 36314382000

Near Lakewood, WA 98498

Cameron M.

Job Details: 06/01/2023

"Customer concern is that dishwasher leaks from door at last and right corners. Found unit leaking from pump mechanism when drain solenoid actuated butterfly valve is actuated. Also found worn door sear causing unit to leak during door during operation. Needs new pump mechanism, door seal and corner seal. Advised customer not to continue use of unit as continued leak has caused swelling of sub floor under unit. Follow up visit scheduled for 6/12 1-5; ordrng 1 WD26X10013 (DISHWASHER MOTOR & PUMP ASSEMBLY) and 1 WD08X10057 (DISHWASHER DOOR GASKET) and 1 WD8X228 (BAFFLE LH) and 1 WD8X227 (Front BAFFLE RH)"

We serviced a

KITCHENAID DISHWASHER

Model KUDC20FVSS3

Near Coppell, TX 75019

Lane

Job Details: 06/01/2023

I stalled new drain hose and performed multiple function tests after. All functions checked good at time of service.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45T3400AP/A4

Near Rockwall, TX 75087

John

Job Details: 06/01/2023

Installed new suspension rods. All checks good.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8400TB01

Near Wylie, TX 75098

John

Job Details: 06/01/2023

Customer concern is washer is giving F21 and F20 errors and not spinning. Ran diagnostic test cycle and found when unit fills it produces a large amount of suds causing drain pump to continuously run and produce code for long drain. Advised Customer about the affects of suds inside washing machine and how to remove them. All other checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050AW/A4 01

Near Plano, TX 75094

John

Job Details: 06/01/2023

Customer concern is washer will not drain. Found drain pump recieving voltage but only humming. Drain pump fails ohms check. Needs new drain pump.; ordrng 1 DC97-19289F (Drain pump)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Frisco, TX 75034

John

Job Details: 06/01/2023

Installed new dispenser and drain pump. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV219AEW/XAA

Near Irving, TX 75063

Lane

Job Details: 06/01/2023

Customer stated dryer won't turn on. Performed diagnostics found faulty belt. Replaced belt and performed multiple function tests. All functions checked good at time of service. ; used 1 6602-001655 (Belt) from stock

We serviced a

KITCHENAID COOKTOP

Model KFGU766VSS02

Near Irving, TX 75039

Lane

Job Details: 06/01/2023

Customer stated cooktop ignition system was acting up. Preformed diagnostics found unit working correctly at time of service. Appears moisture got to unit causing issue.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near McKinney, TX 75071

John

Job Details: 06/01/2023

Customer concern is dryer not heating. Found open thermal cut off causing no heat condition. Replaced thermal cut off and high limit fuse from truck stock. Unit fails vent check red. Advised Customer that vents will need to be cleaned in order to avoid further heating issues.; used 1 279816 (THERMAL CUT OFF HI) from stock

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW2

Near Irving, TX 75062

Lane

Job Details: 06/01/2023

Installed new power cord and noise filter. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Carrollton, TX 75007

Lane

Job Details: 06/01/2023

Installed user control and performed multiple function tests after repair. All functions checked good at time of service

We serviced a

KENMORE RANGE

Model 79095681301

Near Garland, TX 75044

Patrick

Job Details: 06/01/2023

"Customer concern, control doa. Confirmed. Range top good, elements good. Must replace control. Customer decline estimate."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS2

Near Bonney Lake, WA 98391

Cejay

Job Details: 06/01/2023

"Customer concern is that dishwasher is leaking and dispenser is not closeing. Found leak coming from divirter seals. Needs new sump and motor, dispenser and lower rack wheels. Requires auth.; ordrng 1 WPW10605057 (PUMP&MOTOR) and 1 W10861000 (DISPENSER) and 4 WPW10195417 (WHEEL)s"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9150WW01

Near Tacoma, WA 98405

Cejay

Job Details: 06/01/2023

"Customer concern is that washer is leaking intermittenly. Signs of water on front panel, signs of oversuds. Found worn and cracked door seal causing leak. Needs new door seal. SHS to supply. SHS ships DTC. Advised customer to call once part arrives.; ordrng 1 WPW10381562 (Door seal)"

We serviced a

LG WASHER-FRONTLOAD

Model WT5070CW

Near Garland, TX 75040

Patrick

Job Details: 06/01/2023

"Customer concern, unit displays oe,ue, and ie drain error, fill error, unbalanced error. Svc mode, all functions operate. Substantial vibration during spin. Must replace pressure sw, pressure hose and dampers. ; ordrng 4 4902EA1002E (Damper)s and 1 6501EA1001R (Pressure sensor w/ tube)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5500XW0

Near Balch Springs, TX 75180

Patrick

Job Details: 06/01/2023

"Customer concern, unit making loud rumbling noise during use. Confirmed. Found deformed blower wheel causing excessive vibration. Must replace motor and blower. ; ordrng 1 WP697772 (Blower wheel) and 1 279787 (Motor)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS2A

Near Steilacoom, WA 98388

Cameron M.

Job Details: 06/01/2023

"Customer concern is that dishwasher popped open after first use after previous service. Found un-level at time of arrival. Also found top center of tub bent ,causing latch to not engage catch to properly run cycle. Leveled unit. Manipulated tub to align with latch properly. Cycle tested unit. All checks good."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641373211

Near DuPont, WA 98327

Cameron M.

Job Details: 06/01/2023

"Customer concern is that washer produces noise during spin. Found failed basket support, causing basket asm to fall and make contact with door boot. Needs new basket, rear tub asm and door boot. Advised customer parts show out of stock may take time to receive the parts. REQUIRES AUTH SECOND TECH; ordrng 1 AJQ73413809 (TUB ASSEMBLY,OUTER) and 1 AJQ54138213 (TUB ASSEMBLY,DRUM(INNER) and 1 MDS65736902 (GASKET)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11069133412

Near DuPont, WA 98327

Cameron M.

Job Details: 06/01/2023

"Customer concern is that dryer produces noise during operation. Found seized front right and rear right roller, causing squealing noise during operation. Found seized idler pully, causing squealing noise during operation. Needs new idler pully and rollers. Installed new pully and rollers. Cleaned and calibrated moisture sensor. Cleaned inside of unit. Cycle tested unit. All checks good. ; used 2 WPW10314173 (DRUM ROLLER), and 1 W10837240 (BRACKET) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF448AAP/XAA 02

Near Enumclaw, WA 98022

Cejay

Job Details: 06/01/2023

Customer concern is that washer is not spinning water out of clothes. Found control board intermittenly supply drain pump voltage causing washer not to operate. Needs new main pcb and drain pump. SHS to supply. SHS shipd DTC. Advised customer to call when all parts are recived. Advised customer machine will need to be accesible for repair. ; ordrng 1 DC31-00054A (Drain pump) and 1 DC92-00687A (Main PCB)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSR6332KQ0

Near Carrollton, TX 75007

Lane

Job Details: 06/01/2023

Installed new factory clutch. Performed multiple function and spin tests after repair. All functions checked good at time of service.

We serviced a

LG DRYER-ELECTRIC

Model DLE2301W

Near Dallas, TX 75219

Patrick

Job Details: 06/01/2023

"Customer concern, unit will not power on but interior light works. Confirmed. Found thermostats good. Good 240vac to unit. Good 120vac to control. Must replace controls. AHS to supply NLA parts. ; ordrng 1 EBR36858901 (Control) and 1 EBR36858801 (Relay board)"

We serviced a

KITCHENAID RANGE

Model KGSA906PSS02

Near Dallas, TX 75206

Patrick

Job Details: 06/01/2023

"Customer concern, rr burner will not ignore. Found corroded electrode. Sanded electrode. Tested unit. All checks good."

We serviced a

SAMSUNG RANGE

Model NX58K3310SS/AA

Near Dallas, TX 75231

Patrick

Job Details: 06/01/2023

"Replaced gas valve. Leak checked, tested operation. All checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7230HW0

Near McKinney, TX 75070

John

Job Details: 06/01/2023

Customer concern is washer died while in use. Upon arrival found unit full of water. Found control board not sending voltage to UI. Evacuated water from unit. Needs new control board.; ordrng 1 W11419171 (Control board) and 1 CoreCharge (Core Charge)

We serviced a

ROPER WASHER-TOPLOAD

Model RAX7245AW0

Near Plano, TX 75093

John

Job Details: 06/01/2023

Customer concern is washer will not spin. Found left hinge screws missing causing lid switch to not engage. Needs new lid switch and screws.; ordrng 1 285671 (Lid switch) and 2 WPW10119828 (Screw)s

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.26912691

Near Plano, TX 75093

John

Job Details: 06/01/2023

Customer concern is washer not spinning. Ran diagnostics and found drive tube and clutch slipping. Needs new drive tube and clutch.; ordrng 1 W10820043 (Drive tube) and 1 285785 (Clutch)

We serviced a

KENMORE WASHER-TOPLOAD

Model 11026132410

Near Enumclaw, WA 98022

Cejay

Job Details: 06/01/2023

"Customer concern is that washer is not spinning clothes out. Pulled error codes. F0E3,F2E1,F0E3. Cycle tested washer with a load no issues all chexks good. Could not replicate issue. Advised customer on proper loading practices."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Garland, TX 75040

Patrick

Job Details: 05/31/2023

"Customer concern, only rinse cycle works properly. Ran normal, empty. Good h/c. Long fill error code. Cleared valve screens. Cleared codes, calibrated. Added towels, ran normal cycle. Unit running normally."

We serviced a

LG RANGE

Model LRE3083ST/00

Near Orting, WA 98360

Cameron M.

Job Details: 05/31/2023

"Customer concern is that FR/FL do not regulate temperature properly. Unit activity in use at time of arrival. Cycle tested unit, pass. Elements cycle temperatures adequately at time of service. Advised customer to monitor and call if issues persist. Advised customer if possible take photos and video if issues"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JZ0

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/31/2023

"Customer concern is that range does not power after clean cycle. Verified voltage supply to unit, good 240v supply. Tested continuity of thermal fuse, good. Found shorted main control, causing unit to not power. Needs new main control. Follow up visit scheduled 6/9 8-12; ordrng 1 W11528249 (CNTRL-ELEC)"

We serviced a

SAMSUNG RANGE

Model FX510BGS/XAA01

Near Mesquite, TX 75150

Patrick

Job Details: 05/31/2023

Replaced oven floor and igniter. Tested unit. All checks.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE6700AYW

Near Dallas, TX 75252

John

Job Details: 05/31/2023

"Customer concern is dryer making loud noise while in use. Found idler pulley worn and difficult to turn by hand. Belt is stretched to the point that it slips when drum is spun by hand. 2x rollers are worn and making a thumping sound while spinning. Lubricated idler to lessen noise temporarily. Needs new idler pulley, belt, and 2x rollers. Idler pulley is NLA.; ordrng 1 12002777 (Idler pulley) and 2 WPW10177428 (Rollers)s and 1 WPW10205415 (Belt)"

We serviced a

GE WALL OVEN

Model JTP15BW1BB

Near Plano, TX 75025

John

Job Details: 05/31/2023

Customer concern is oven keeps giving F3 error for communication between control board and temp sensor. Temp sensor passes ohms check. Needs new control board. Control Board is NLA; ordrng 1 WB27K5273 (Control Board)

We serviced a

LG DRYER-GAS

Model DLGX4271W

Near Rowlett, TX 75088

Patrick

Job Details: 05/31/2023

"Customer concern, unit does not heat. Confirmed. Must replace igniter assy and control; ordrng 1 5221EL2002A (Gas valve) and 1 5318EL3001A (Igniter) and 1 6631EL3003B (Moisture sensor) and 1 EBR76542934 (Control)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 79661523210

Near Rockwall, TX 75032

Patrick

Job Details: 05/31/2023

"Customer concern, unit loud during use. Found multiple failed rotating components must replace all and belt. ; ordrng 1 4561EL3002A (Idler) and 2 AGM75510755 (Roller wheel)s and 1 4400EL2001F (Belt)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED6000XR1

Near Spanaway, WA 98387

Cejay

Job Details: 05/31/2023

"Customer concern is that dryer is making a noise durring operation and has poor dry performance. Preformed airflow test failed red. Dryer is pushed up to wall. Found excessive lint build up imside dryer cabinet. Vacummed lint from dryer. Found failed idler pully causing noise. Installed new bracket, reassembled dryer and u it fails to start cycle. Found broken belt switch. Needs new belt switch. Follow up scheduled for 06/08 1-5; ordrng 1 W10847984 (SWITCH), used 1 W10837240 (BRACKET) from stock"

We serviced a

GE DISHWASHER

Model CDT835SSJ0SS

Near Dallas, TX 75235

Lane

Job Details: 05/31/2023

Customer stated dishwasher won't start. Performed diagnostics found faulty main pcb. Dishwasher sound door open tonemwhen cycle is started. Confirmed door latch tests good.; ordrng 1 WD21X31900 (Main pcb)

We serviced a

FRIGIDAIRE WALL OVEN

Model GLEB30T8CBA

Near Forney, TX 75126

Patrick

Job Details: 05/31/2023

"Customer concern, lower oven no heat. Confirmed no bake/ broil. Both tco good. Found lower oven control inop. Must replace. ; ordrng 1 318022001 (Lower oven control)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4850BW1

Near Dallas, TX 75215

Patrick

Job Details: 05/31/2023

"Customer concern unit won't finish cycle. Shifter fault, Roethlisberger shifter from truck stock. Calibrated unit. All checks good. ; used 1 W10913953 (Shifter) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS3

Near Dallas, TX 75254

Lane

Job Details: 05/31/2023

Customer stated dishwasher makes abnormal noise after running for over an hour. Performed diagnostics found excessive play in spray arm causing contact with rear water tower. Replaced spray arm and performed full function test. Diverter motor started to leak after several minutes of runtime. Replaced sump assembly and performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6200AW/A2

Near Dallas, TX 75229

Lane

Job Details: 05/31/2023

Customer stated washer fills but doesn't wash. Performed diagnostics found faulty stater and motor controller. All other functions checked good at time of service. ; ordrng 1 DC92-01531C (Motor inverter) and 1 DC31-00111A (Drive motot)

We serviced a

LG RANGE

Model LREL6323S/01

Near Spanaway, WA 98387

Cejay

Job Details: 05/31/2023

"Installed previously ordered PCB display, verified all buttons are functional."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC215EW1

Near South Hill, WA 98373

Cejay

Job Details: 05/31/2023

Customer concern is that dryer trips breaker as soon as unit is plugged in. Found power cord not wired correctly. Rewired power cord. Ran air cycle good. Preformed airflow test pass. Temps check good. All checks good.

We serviced a

GE LAUNDRY CENTER

Model WSM2700TAWWB

Near Dallas, TX 75204

Patrick

Job Details: 05/31/2023

"Customer concern, unit leaked large amount of water. Confirmed. Found significant leak from transmission. Must replace tub and bearing, transmission, idler, pulley and belt. Ahs must source parts. ; ordrng 1 WH38X10014 (Transmission) and 1 WH45X131 (Tub and bearing assy) and 1 WH07X10006 (Transmission pulley) and 1 WE03X29378 (Idler and pulley) and 1 WH07X10009 (Belt)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WGD4815EW2

Near Irving, TX 75062

Lane

Job Details: 05/31/2023

"Installed new clips and hardware glued on new,door seal. Ran function tests after repair. All functions checked good at time of service. Advised customer on dry time vs dryer vent efficiency."

We serviced a

LG DRYER-ELECTRIC

Model DLEX5101V

Near Puyallup, WA 98374

Cameron M.

Job Details: 05/31/2023

"Customer concern is that dryer does not heat. Customer advised screws for power terminal block missing. Advised customer purchase of terminal block required to replace screws. Found open thermal cutoff, causing unit to not heat. Needs new parts service kit (thermal cutoff, high limit and thermistor ). Customer authorized repair installed new thermal cutoff, high limit, thermistor. And terminal block. Cycle tested unit, all checks good. Advised customer not to use unit until venting is cleaned. Collected payment via cash payment. ; used 1 279320 (TERMINAL BLOCK), 1 6931EL3003D (THERMOSTAT), 1 6931EL3001F (THERMOSTAT), and 1 6323EL2001B (Thermistor) from stock"

We serviced a

AMANA COOKTOP

Model ACF4225AS

Near Plano, TX 75023

John

Job Details: 05/31/2023

Customer concern is RF burner not heating. Element passes continuity check. Needs new FR infinte switch. Switch is NLA.; ordrng 1 31926703 (Infinite switch FR)

We serviced a

GE DRYER-ELECTRIC

Model GFDN110EL0WW

Near Puyallup, WA 98375

Cameron M.

Job Details: 05/31/2023

"Customer concern is that dryer does not tumble. Found broken belt, causing unit to not tumble. Needs new belt. Installed new belt. Cycle tested unit. All checks good ; used 1 WE03X29897 (BELT DRIVE) from stock"

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.629521

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/31/2023

"Customer concern is that dryer does not heat. Preformed airflow test, failed (red). Inspected vent hose, kinked. Pulled unit forward opening vent hose. Preformed airflow test once more,failed (red). Found open element, causing unit to not heat. Needs new element. Installed new element. Cycle tested unit. All checks good. Advised customer dryer vent needs to be cleaned before using unit to prevent further damage. ; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Irving, TX 75062

Lane

Job Details: 05/31/2023

Customer stated dishwasher doesn't wash or dry. Performed diagnostics foumd wash pump motor faulty. Confirmed supply voltage is good. All other functions checked good at time of service. ; ordrng 1 WPW10671941 (Pump and motot)

We serviced a

GE COOKTOP

Model P975SM2SS

Near Irving, TX 75061

Lane

Job Details: 05/31/2023

Customer stated cooktop is non responsive. Customer also stated center portion of large burner stopped working prior to doa condition.Preformed diagnostics found supply voltage good. User control is receiving power but is non responsive. Burner and control need to be replaced.; ordrng 1 WB30T10126 (Burner) and 1 WB23T10023 (User control board)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA40J3000AW/A2

Near Wylie, TX 75098

John

Job Details: 05/31/2023

"Customer concern is washer will not spin. Found unit attempts to spin but only pulses, never gets to full speed spin. Found control board to he the issue. Needs new control board.; ordrng 1 DC92-01739A (Control board)"

We serviced a

WHIRLPOOL COOKTOP

Model WCG77US0HS00

Near Murphy, TX 75094

John

Job Details: 05/31/2023

"Customer concern is cooktop lights automatically ans sometimes not at all. Found igniters sparking once power is applied to unit, LF burner has irregular flame when lit, and center burner knob is broken. Needs spark harness, module, LF burner head, and knob.; ordrng 1 W11561443 (Ignition wire harness) and 1 WP8286814 (LF burner head) and 1 W11366438 (Knob) and 1 WPW10475149 (Spark module)"

We serviced a

LG WASHER-TOPLOAD

Model WT5170HV

Near Irving, TX 75062

Lane

Job Details: 05/31/2023

Customer stated washer will not spin correctly and control panel doesn't respond. Preformed diagnostics found control in intermittently dropping tach signal. Motor has already been replaced on prior repair. Wire harness checks good. User control and knob are faulty causing the unresponsive condition Main board and rps sensor need replacing to correct spin cycle problem. All other functions checked good at time of service.; ordrng 1 AEZ33665708 (Knob) and 1 EBR67466109 (Pcb) and 1 EBR62267111 (User control) and 1 6501KW2002A (Rps sensor)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AV/US

Near Eatonville, WA 98328

Cameron M.

Job Details: 05/31/2023

"Customer concern is that washer leaks water during operation from bottom. Cycle tested unit, found damaged door boot. Causing heavy leak during operation. Needs new door boot. Follow up visit scheduled for 6/12 8-12; ordrng 1 DC64-03788A (DOOR DIAPHRAGM)"

We serviced a

FRIGIDAIRE DISHWASHER

Model LGBD2435NB0A

Near Eatonville, WA 98328

Cameron M.

Job Details: 05/31/2023

Installed previously ordered pump and motor assembly and Orings. Cycle tested unit. All checks good

We serviced a

KENMORE DISHWASHER

Model 66513229N412

Near Federal Way, WA 98023

Cejay

Job Details: 05/31/2023

"Installed previously ordered drain hose,drain pump, door seal, lower spray arm and main control. Cycle tested dishwasher all checks good."

We serviced a

LG DRYER-ELECTRIC

Model DLEX5170V

Near Irving, TX 75062

Lane

Job Details: 05/31/2023

Customer stated dryer doesn't change cycle selection when knob is turned. Performed diagnostics found user control and knob faulty causing issue. All other functions checked good at time of service. ; ordrng 1 AEZ33665708 (Knob) and 1 EBR63615906 (User interface)

We serviced a

LG WASHER-TOPLOAD

Model WT1001CW

Near Dallas, TX 75205

Patrick

Job Details: 05/31/2023

"Replaced control and drain hose. Still no drain. Found damaged lower harness to drain pump. Reterminated connector, unit checks good at this time. ; used 1 43261 (Hose clamp) from stock"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW5620HW2

Near Tacoma, WA 98445

Cejay

Job Details: 05/31/2023

"Customer concern is that after havin CCU replaced washer displayed FL error intermittenly. Pulled error codes. F8E1, verified presure hose is clear. Needs new water valves and water level switch for itermitten FL error. Advised customer NEW supplies all parts. Will call to schedule follow up when all parts arrive. ; ordrng 1 W11316255 (Valve single) and 1 W11316256 (Valve double) and 1 W11316246 (Water level switch)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Rockwall, TX 75087

John

Job Details: 05/31/2023

Installed new track. All checks good.

We serviced a

GE DISHWASHER

Model PDWT400R10BB

Near Rockwall, TX 75032

John

Job Details: 05/31/2023

Customer concern is DW leaking. Found inlet valve leaking between coil and body. Replaced inlet valve from truck stock. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NB6A

Near Garland, TX 75041

John

Job Details: 05/31/2023

Customer concern is DW spring are broken. Found door spring broken and door not closing properly due to inner door and hinges being bent. Found tub is swollen and door rides against edge of cabinetry on both sides causing warping of inner door. Needs new hinges and inner door.; ordrng 1 5304513274 (Hing left and right set) and 1 154494601 (Inner door)

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FFLE3911QW0

Near Sumner, WA 98390

Cejay

Job Details: 05/30/2023

Customer concern is that washer will stop durring spin cycle35.35.41.35. E5E. Possible MCU error causing unit not to operate needs new MCU ans water level sensor. Customer declined repair at time of service.

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MFW9700SQ1

Near Bonney Lake, WA 98391

Cejay

Job Details: 05/30/2023

"I stalled previously ordered MCU, cycle tested washer all checks good."

We serviced a

GE WASHER-TOPLOAD

Model WJRR4170G2WW

Near Rockwall, TX 75087

Patrick

Job Details: 05/30/2023

Replaced timer and knob. Tested unit. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model PTWN8055M0MS

Near Plano, TX 75093

John

Job Details: 05/30/2023

Installed new infuser and cap. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Lakewood, WA 98499

Cameron M.

Job Details: 05/30/2023

"Installed previously ordered panel, cycle tested unit. All checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3

Near Tacoma, WA 98444

Cameron M.

Job Details: 05/30/2023

"Customer concern is that dryer runs but does not heat. Preformed airflow test, pass(green). Tested voltage supply to unit, good 240v supply. Found open element, causing unit to not heat. Needs new element. Contacted property owner via phone, received auth for repair. Installed new element. Cycle tested unit. All checks good. Collected payment via card payment. ; used 1 DC47-00019A (HEATER-DRYER) from stock"

We serviced a

KENMORE RANGE

Model 79093752104

Near Lakewood, WA 98499

Cameron M.

Job Details: 05/30/2023

"Customer concern is that broil stuck on after broil element stuck on after element repair. Arrived to broil element actively heating and unit producing f1 error (runaway temperatures). Removed power from unit, found stuck blb and broil relays. Causing unit to produce runaway temperatures. Advised customer needs new main control and overlay. Advised customer no labor charges will be charged and parts at discounted rate. Collected payment in full via card follow up visit scheduled for 6/6 10-2 advised customer unit is unplugged and not to restore power. ; ordrng 1 316207522 (CLOCK) and 1 316220804 (WHITE CLOCK OVERLAY)"

We serviced a

GE WASHER-TOPLOAD

Model WBSE3120B1WW

Near Dallas, TX 75252

John

Job Details: 05/30/2023

Customer concern is washer leaving dark spots on clothes. Found dark ring of dirt build-up near top of basket causing dark spots on clothing. Customer stated that he's never cleaned unit. Advised Customer as to how to clean inside of basket and how to run a clean cycle on unit. All other checks good.

We serviced a

FRIGIDAIRE RANGE

Model FGEF3055MFF

Near Lewisville, TX 75067

Lane

Job Details: 05/30/2023

Customer stated electrical outlet was repaired but code came back. Control and overlay need to be replaced. All other functions checked good at time of service.; ordrng 1 5304495521 (Control kit) and 1 316419828 (Overlay)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSQ9659LW1

Near Wylie, TX 75098

Patrick

Job Details: 05/30/2023

"Replaced motor, gearcase, and dice tube. Tested unit. All checks good."

We serviced a

KENMORE DISHWASHER

Model 66513543N413

Near Lewisville, TX 75067

Lane

Job Details: 05/30/2023

Customernststed dishwasher is unresponsive. Performed diagnostics found bugs inside door panel. Electronics are shorted out. Ad vises customer on infestation inside dishwasher.

We serviced a

HOTPOINT RANGE

Model RGA720EK7WH

Near Tacoma, WA 98408

Cameron M.

Job Details: 05/30/2023

"Customer concern is that oven does not heat. Preformed Amp draw test of ignitor, failed 2.33 amps of 3.3 required. Also found clogged ports of manifold causing inconsistent and incomplete ignition of bake manifold, causing unit to produce gas smell during operation when oven ignites and heats. Needs new ignitor and manifold. Contacted property owner via phone. Customer declined repair at this time. Collected 95+tax via card payment over phone"

We serviced a

KENMORE WASHER-TOPLOAD

Model NOTAVAILABLE

Near Dallas, TX 75208

Patrick

Job Details: 05/30/2023

"Customer concern, unit only fills then drains. Found faulty repair at lid switch, broken coupler, detached rear lid hinge. Must replace lid hinge, coupler, transmission, clutch, and lid sw. No serial information available. Ahs must source parts. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 - (Lid hinge and screws) and 1 - (Coupler) and 1 - (Transmission) and 1 - (Lis sw) and 1 - (Clutch)"

We serviced a

LG WASHER-FRONTLOAD

Model WM3050CW

Near Irving, TX 75063

John

Job Details: 05/30/2023

Installed new rotor/stator and drain pump. While testing unit found rotor making scraping noise. Upon removing new rotor found oil leaking from bearing and slightly wobbly when basket is spun causing rotor to scrape against stator. Needs new bearing assy.; ordrng 1 AJQ73413809 (Rear tub assy) and 1 4036ER4001B (Gasket) and 1 AJQ54138207 (Basket)

We serviced a

GE WASHER-TOPLOAD

Model GTW220ACK6WW

Near Dallas, TX 75212

Patrick

Job Details: 05/30/2023

"Customer concern, loud grinding noise during agitate. Confirmed. Found shifter not fully disengaging during agitate. Must replace shifter, agitator bolt, drive pulley and belt. ; ordrng 1 WH03X30517 (Mode shifter assy) and 1 WH05X24185 (Clutch) and 1 WH01X27538 (Belt) and 1 WH02X24374 (Bolt)"