We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EIMED55IIW2
Near Sumner, WA 98390
Cejay
Job Details:
05/24/2023
"Customer concern is that dryer is not spinning. Found motor stuck, broke motor loose by hand, found open element, causing dryer not to heat. Advised customer motor will possibly get stuck agian, Needs new motor and element. Follow up scheduled for 05/30 8-12.; ordrng 1 134792700 (Element) and 1 5304529782 (Motor)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631522211
Near Puyallup, WA 98374
Cejay
Job Details:
05/24/2023
"Upon arrival washer was not hooked up to utillities and in the garage. Installed previously ordered clutch assembly, rotor and wash plate, ran drain and spin cycle all checks good."
We serviced a
GE COOKTOP
Model PP989DN2BB
Near Plano, TX 75024
Lane
Job Details:
05/24/2023
Customer stated cooktop sparks and trips breaker. Fan controller switch is broken and knob is missing. Performed diagnostics found several burner switches shorted out and right front burner is faulty. Cooktop hast to be disconnected from ductwork to be serviced. Unable to verify fan operation due to direct short. Collected $45.00 by CC; ordrng 1 WB30X10032 (Element RF) and 2 WB24X10175 (Infinite switch)s and 2 WB24X10176 (Infinite switch)s and 1 WB03T10035 (Knob) and 1 WB24X10174 (Fan switch)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072311
Near Plano, TX 75093
Lane
Job Details:
05/24/2023
Tech was assigned as a helper;
We serviced a
GE LAUNDRY CENTER
Model WSM2700HBWW
Near Fife, WA 98424
Cameron M.
Job Details:
05/24/2023
"Customer concern is that dryer trapped rag in drum and broke plastic piece. Found broken drum glide due to rag get trapped between drum and felt ,causing glide to break away from drum and protrude inside unit. Needs new glide. Customer requests replacement option. Advised customer work order REQUIRES AUTH. ; ordrng 1 WE03X10007 (Rear
DRYER DRUM GLIDE/BEARING)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW75HEFW0
Near Wylie, TX 75098
John
Job Details:
05/24/2023
"Customer concern is washer will not drain. Found coin catch full of debris causing unit to not drain. Removed debris from catch. Unit now drains, all checks good."
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072311
Near Plano, TX 75093
John
Job Details:
05/24/2023
Installed new inlet valves. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/24/2023
"Customer concern is that washer leaks water during operation. Cycle tested unit, found leaking dispenser assembly, causing customer concern of water under unit. Also found evidence of oversuds conditions, causing unit to leak from rear vent during spin cycle. Also found buildup of debris on door glass, causing leak from bottom of door during wash cycle. Needs new dispenser asm. Follow visit scheduled for 6/2 8-12; ordrng 1 W10862190 (DISPENSER)"
We serviced a
WHIRLPOOL RANGE
Model WFG524SLAB1
Near Garland, TX 75040
Patrick
Job Details:
05/24/2023
"Replaced harness, electrode, and dsi board. No change. Found new dsi board doa. Reinstalled original. Tested unit. All checks good."
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Spanaway, WA 98387
Cameron M.
Job Details:
05/24/2023
"Installed previously ordered tub seal, cycle tested unit. All checks good collected remainder of payment 142.99 via card. Left failed part with customer as part caused leak."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA5471ABW/XAA
Near Wylie, TX 75098
John
Job Details:
05/23/2023
"Customer concern is washer leaking. Found tub to drain hose had come off causing unit to leak. Re-installed hose. Cycle tested unit, all checks good."
We serviced a
GE DISHWASHER
Model GDF520PGD4WW
Near Rockwall, TX 75032
John
Job Details:
05/23/2023
"Customer concern is DW will not drain. Unit full of water upon arrival. Activated drain pump, very slow drain. Found drain hose 90% clogged. Needs new drain pump and drain hose. Advised Customer to contact RPS once 2x parts arrive.; ordrng 1 WD19X25187 (Drain pump) and 1 WD24X10062 (Drain hose)"
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSJ0WW.
Near Dallas, TX 75204
Patrick
Job Details:
05/23/2023
"Replaced door lock, cleared codes, no change. Replaced control, unit drains, shifts and begins to spin. Spin led begins blinking, unit shuts down. Locked motor error code stored. Unable to remove pulley without damaging it. Must order new pulley. ; ordrng 1 WH01X10608 (Set screw pulley assy)"
We serviced a
GE DISHWASHER
Model GSD4060D35SS
Near Puyallup, WA 98375
Cejay
Job Details:
05/23/2023
Installed previously ordered door seal and left and right corner baffels. Cycle tested unit no leaks all checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5840SW0
Near Lewisville, TX 75057
Lane
Job Details:
05/23/2023
Installed new lid switch and agitator cams. Performed function test after. All functions checked good at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Lewisville, TX 75067
Lane
Job Details:
05/23/2023
Replaced suspention and performed function test. All functions checked good at time of service. Advised customer on load size and out of balance conditions.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1148XTPB3
Near Dallas, TX 75219
Patrick
Job Details:
05/23/2023
"Customer concern, unit makes grinding noise during use. Confirmed. Chopper clear. Noise from motor. Must replace sump assy. ; ordrng 1 W10782773 (Sump assy)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Dallas, TX 75229
Patrick
Job Details:
05/23/2023
"Customer concern, unit not draining. Found failed Dodson pump. Replaced, no joy. Found clogged drain tube. Cleared. Reassembled, tested unit. All checks good. ; ordrng 1 Wpw10348269 (Drain pump)"
We serviced a
ROPER WASHER-TOPLOAD
Model RAL5144BW0
Near Irving, TX 75062
Patrick
Job Details:
05/23/2023
"Replaced agitator, and bolt. Tested unit under load. All checks good."
We serviced a
GE RANGE
Model CGS750P4M1W2
Near Grand Prairie, TX 75050
Patrick
Job Details:
05/23/2023
Replaced cooling fan. Tested unit. All checks good.
We serviced a
HOTPOINT WASHER-TOPLOAD
Model HTWP1400F1WW
Near Rowlett, TX 75088
John
Job Details:
05/23/2023
Customer concern is washer not filling with enough water during rinse. Found cold water inlet only opening partially causing unit to under fill. Replaced inlet valve. All ch3ecks good.
We serviced a
GE DISHWASHER
Model GDF610PMJ5ES
Near Tacoma, WA 98408
Cameron M.
Job Details:
05/23/2023
"Arrived to install door gasket, unable to preform repair at this time, follow up visit scheduled for 6/1 1-5; schdld next appmnt for 6/1 THU 8-12"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Carrollton, TX 75007
Lane
Job Details:
05/23/2023
Customer stated washer doesn't work on normal Cycle. Performed diagnostics found stuck key fault cod3. Cleared code and ran function test after calibration. Washer needs main control replaced due to faulty replacement part.; ordrng 1 W11116592 (Control board)
We serviced a
LG WASHER-FRONTLOAD
Model WM3400CW
Near Tacoma, WA 98407
Cameron M.
Job Details:
05/23/2023
"Customer concern is that washer leaks a little from under unit. Cycle tested unit 10x, found no active leaks. Inspected inlet valves ,good Inspected door boot and glass sealing surfaces, fail. Found buildup of hair and film on door glass, causing boot to not seat properly resulting in unit leak from bottom of door. Found oversuds conditions present from rear vent, causing unit to leak during spin cycle. Advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance of sealing surfaces. Advised customer on using high quality detergent to reduce oversuds conditions. Advised customer to monitor and call if issues persist."
We serviced a
KENMORE RANGE
Model 79093752104
Near Lakewood, WA 98499
Cameron M.
Job Details:
05/23/2023
"Customer concern is that oven broil element broken. Found open broil element, causing unit to not heat properly. Needs new broil element. Collected payment in full via card . Follow up visit scheduled for 5/30 1-5; ordrng 1 316203301 (ELEMENT)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KWO
Near Lakewood, WA 98498
Cameron M.
Job Details:
05/23/2023
"Customer concern is that washer produces noise during operation. Cycle tested unit, found worn cam,causing unit to produce grinding noise during operation. Also found failed actuator, causing shifter to not engage fully. Resulting in grinding noise. Needs new actuator and cam kit. Installed new cam and actuator. Cycle tested unit, ; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
SAMSUNG DISHWASHER
Model n/a
Near Irving, TX 75063
Lane
Job Details:
05/23/2023
Customer not home; snapped 1 QuickPics
We serviced a
GE DRYER-ELECTRIC
Model GTDP200EF3WS
Near Rowlett, TX 75088
John
Job Details:
05/23/2023
Installed new knob and timer. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2
Near Dallas, TX 75252
Lane
Job Details:
05/23/2023
Customer stated washer stopped and wouldn't complete cycle. Preformed diagnostics found washer functional at time of service.ran full test cycle with load. Advised customer on out of balance condition possibly causing issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF510PAYS2
Near Garland, TX 75040
John
Job Details:
05/23/2023
Installed new wash motor and grommet. All checks good.
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Steilacoom, WA 98388
Cameron M.
Job Details:
05/23/2023
Installed previously ordered bake element. Cycle tested unit. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KUDP02FRSS4
Near Plano, TX 75093
Lane
Job Details:
05/23/2023
During service found door assembly bent causing latch to not align. Inner door with new hinges needs replacing. Door latch and strike also need to be replaced. ; ordrng 1 WP8534853 (Hinge right) and 1 W11612302 (Hinge left) and 1 8530900 (Door inner) and 1 WP8269259 (Gasket) and 1 WP8574157 (Strike) and 1 8193830 (Latch)
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Plano, TX 75074
John
Job Details:
05/23/2023
Installed new control board and inlet valve. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 01
Near Plano, TX 75074
John
Job Details:
05/23/2023
"Installed new rollers, motor assy, belt, and drum. All checks good."
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Dallas, TX 75231
Patrick
Job Details:
05/23/2023
"Customer concern, unit displayed error code ae and kept draining. Breaker off on arrival. Applied power, ran quick wash. Good fill, good spray, good drain. Corrected improper drain/ disposal connection. Found clogged case break. Must replace. No leak noted on arrival. ; ordrng 1 4975ED1005G (Case break)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM0
Near Edgewood, WA 98372
Cejay
Job Details:
05/23/2023
"Customer concern is that dishwasher is not cleaning the dishes and now shows error message. Upon oping door unit displays F2E2 error. pulled error codesF6E6. Preformed service cycle.confirmed operation of element. F6E2. Incoming temperature 118.2 ? after sometime of running water. Also found debris in upper spray arm. Needs new main control and UI for F2E2 error, upper spray arm. Follow up scheduled for 05/31 8-12pm; ordrng 1 W10751502 (CNTRL-ELEC) and 1 W10815487 (PANEL-CNTL) and 1 WPW10498900 (Upper spray)"
We serviced a
GE RANGE
Model JPB21WB1WW
Near Puyallup, WA 98373
Cejay
Job Details:
05/23/2023
"Customer concern is that range FR burner is not working. Found FR element reciptical causing element not to operate. Installed new recptical, cycle tested burner, all checks good. ; used 1 330031 (RECEPTABLE ASSY) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Forney, TX 75126
Patrick
Job Details:
05/22/2023
"Replaced transmission, pulley, belt, bolt and agitator. Tested unit unit under load. All checks good."
We serviced a
JENN-AIR COOKTOP
Model C201
Near Puyallup, WA 98374
Cameron M.
Job Details:
05/22/2023
Installed previously ordered recptical and infinite switch. Cycle tested unit. All checks good
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Bonney Lake, WA 98391
Cejay
Job Details:
05/22/2023
"Customer concern is that dishwasher is not filling with water after previouse repair. Pulled error codes. 7-1,4-3, durring service cycle foumd unit to be leaking, foumd drain hose not secured to sump assembly from previously repair. Secured drain line, vaccumed water from under dishwasher. Cycle tested dishwasher no leaks all checks good. Documented water damage to floors."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US
Near Buckley, WA 98321
Cejay
Job Details:
05/22/2023
"Installed previously ordered washplate, cycle tested washer with customer provided load, unit still makes noise but only after the first agitation cycle. Called into auth. Unit is still operational with no failed mechanical parts."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV350AEW/XAA
Near Buckley, WA 98321
Cameron M.
Job Details:
05/22/2023
"Customer concern is that dryer powers but does not tumble. Verified customer concern of not tumbling. Found broken belt and seized idler pully. Causing unit to not start cycle. Needs new belt and idler pully Installed new belt and idler pully. Cleaned Inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 6602-001655 (BELT) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM3770HWA
Near Forney, TX 75126
Patrick
Job Details:
05/22/2023
"Customer concern, unit leaking during use. Found no leak upon testing however evidence of leak from front in pedestal. No issue with fill or drain systems. No obvious sign of failure from boot. Likely a simple failure to seal. Must replace door bellows; ordrng 1 MDS47123605 (Door boot)"
We serviced a
GE DISHWASHER
Model PDW7800N10BB
Near Lewisville, TX 75067
John
Job Details:
05/22/2023
Installed new drain pump. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSR6332KQ0
Near Carrollton, TX 75007
Lane
Job Details:
05/22/2023
Customer stated washer stopped spinning clothes. Performed diagnostics found new clutch failed. Clutch assembly will haft to be replaced again to correct issue.; ordrng 1 285785 (Clutch)
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB520RHB3B
Near Dallas, TX 75252
Lane
Job Details:
05/22/2023
Customer stated dishwasher fills on its own. Preformed diagnostics found faulty water inlet valve faulty. Replaced valve and performed multiple leak and function tests. All functions checked good at time of service.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Forney, TX 75126
Patrick
Job Details:
05/22/2023
"Customer concern, unit not powering on. Confirmed. Found blown, thermal fuse. Air test passed yellow. Tested unit. All checks good. ; used 1 WP3392519 (Fuse) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLE3733S
Near Irving, TX 75063
John
Job Details:
05/22/2023
Customer concern is dryer not drying quick enough. Tested unit found home ventilation is clogged (red). Advised Customer that vents need to be cleaned in order to avoid any further drying/heating issues. All other checks good.
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4300SQ0
Near Dallas, TX 75215
Patrick
Job Details:
05/22/2023
"Replaced drain hose, tested unit. All checks."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244PQ0
Near Dallas, TX 75246
Patrick
Job Details:
05/22/2023
"Customer concern, unit will not spin. Found lid sw failed. Must replace. ; (created new UIS, deleted prior attachment to UisID 17119), ordrng 1 WP8318084 (Lid sw)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB755DW0
Near Plano, TX 75075
John
Job Details:
05/22/2023
Customer concern is washer leaking water. Found inlet valve seals have failed and are leaking. Also found hot water service valve is siezed and unable to be turned off as well as cold water services valve is missing handle and is also unable to be turned off. Advised Customer that a plumber will be necessary to change service valves before washer repair can be completed.; ordrng 1 W11165546 (Inlet valve)
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Buckley, WA 98321
Cejay
Job Details:
05/22/2023
"Installed previously ordered wire harness, ignitor and spark module. Cycled burner, all checks good, no interferance with display."
We serviced a
GE WASHER-TOPLOAD
Model GTWN4250D1WS
Near Carrollton, TX 75007
Lane
Job Details:
05/22/2023
Customer stated washer won't drain. Performed diagnostics found faulty pump. Replaced pump and performed full function test. Advise customer house drain needs to be cleared.All functions checked good at time of service.
We serviced a
SAMSUNG RANGE
Model NE59N6630SG/AA
Near Sumner, WA 98390
Cameron M.
Job Details:
05/22/2023
Customer concern is that range display flashing rapidly. Found failed display board causing display to flash rapidly. Needs new display board. Installed new display. Cycle tested unit. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Tacoma, WA 98498
Cameron M.
Job Details:
05/22/2023
"Customer concern is that washer senses load then alerts to complete cycle. Found F7e4(basket re-engagement failure) via service mode. Cycle tested unit via service mode, found unit unable to shift from agitate to spin. Inspected drive components. Found broken slider, causing unit to not shift. Needs new slider. Installed new slider. Cycle tested unit, all checks good. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model LGBD2435NB0A
Near Eatonville, WA 98328
Cameron M.
Job Details:
05/22/2023
"Customer concern is that dishwasher does not fill, leak damaged flooring. Unit pulled from location prior to service visit. Preformed cycle test of unit, found wash pump seal failure. causing heavy water leak during operation. Verified proper function of inlet valve. Needs new wash pump and seals. Left water to unit off. Follow up visit scheduled for 5/31 8-12; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 154247001 (O'RING) and 1 154246901 (O'RING) and 1 154844301 (MOTOR & PUMP ASSY)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11061633611
Near Auburn, WA 98001
Cejay
Job Details:
05/22/2023
Customer concern is that dryer is making a noise durring operation. Found failed roller causing noise durring operation and damage to drum felt. Needs new rear rollers and drum felt. AHS to supply Requires auth. ; ordrng 2 WPW10314173 (SUPPORT)s and 1 W11189144 (SEAL)
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Rowlett, TX 75089
John
Job Details:
05/22/2023
Customer concern is DW still giving Ne error code after previous repair. Found pump housing seal broken causing unit to not be able to divert water. Needs new pump housing seal.; ordrng 1 MFZ32863101 (Pump houseing Seal)
We serviced a
GE WALL OVEN
Model PT7050SF1SS
Near Irving, TX 75063
Lane
Job Details:
05/22/2023
Customer stated oven gives fault code when jot in use. Performed diagnostics found fault code caused by faulty pcb. Replaced pcb and performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW2
Near Irving, TX 75062
Lane
Job Details:
05/22/2023
Customer stated washer will not turn. Preformed diagnostics found faulty power cord and noise filter. Unable to perform full function test due to failure type. ; ordrng 1 W11614635 (Noise filter) and 1 W11551294 (Power cord)
We serviced a
KENMORE RANGE
Model 79074233310
Near Dallas, TX 75220
Lane
Job Details:
05/22/2023
Customer stated oven stopped working after storm. Performed diagnostics confirmed pcb is getting 110V but non responsive. Cooktop still function including ignition system. Oven control and overlay need replacing.; ordrng 1 316633007 (Overlay) and 1 316630001 (Control)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC200XW2
Near Dallas, TX 75219
Patrick
Job Details:
05/22/2023
"Replaced capacitor, calibrated, tested unit. All checks good."
We serviced a
LG DRYER-ELECTRIC
Model DLE4970W
Near Dallas, TX 75243
Patrick
Job Details:
05/22/2023
"Customer concern, unit making noise during use, found failed rear roller. Replaced from truck stock. Tested unit. All checks good. ; used 1 AGM75510755 (Roller set) from stock"
We serviced a
KENMORE DISHWASHER
Model 66513229N412
Near Federal Way, WA 98023
Cejay
Job Details:
05/22/2023
"Customer concern is that dishwasher is not draining and is leaking. Found door seal worn found lower spray arm seperating. Pulled error codes.F7E1. ran service diagnostics cycle confirmed operation of drain pump and element. F8E1,F6E4 found filter cloged with glass and other debris. Inspected check valve and built in high loop for restrictions. Cycle tested dishwasher, stress test drain pump, ok but is still restricted. Preformed service cycle agian F7E1 still present. Needs new door seal, drain hose, drain pump and lower spray arm and main control for F7E1 erorr. Follow up scheduled for 05/31 8-12pm; ordrng 1 W11177741 (GASKET) and 1 8269144A (6' D/W DRAIN HOSE-STRAIG) and 1 WPW10348269 (Drain pump) and 1 W10849471 (ARM-SPRAY) and 1 W10854220 (CNTRL-ELEC)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020872990
Near Garland, TX 75044
John
Job Details:
05/22/2023
"Customer concern is washer will not spin or agitate. Found motor coupler worn and broken causing motor to not spin transmission, replaced coupler from truck stock. All checks good.; used 1 285753A (COUPLING,MOTOR) from stock"
We serviced a
KITCHENAID COOKTOP
Model KGCP484KSS04
Near Dallas, TX 75248
John
Job Details:
05/22/2023
Customer concern is LF burner not get big enough flame. Tested unit and found that the flame on LF burner is getting to proper level but is a smaller burner that all the rest. Advised Customer as to why the smaller burner will have a smaller flame but still has the same intensity as the others. All other checks good.
We serviced a
LG RANGE
Model LREL6323S/01
Near Spanaway, WA 98387
Cejay
Job Details:
05/19/2023
"Customer concern is that range display is not working properly. Found failed display, needs new display pcb. Follow up scheduled for 05/31 1-5pm; ordrng 1 EBR89296403 (PCB ASSEMBLY,DISPLAY)"
We serviced a
GE RANGE
Model JGB645SEK1SS
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/19/2023
"Customer concern is that range FR burner does not light properly and flame on high at all times. Cycle tested unit, found front left valve kobe seized to valve causing inability to adequately adjust flame. Also found LR valve sticking, causing inability to adequately adjust flame. Needs new valves and knob. Follow up visit scheduled for 5/30 1-5; ordrng 1 WB21X20260 (VALVE BURNER 270
LF LR) and 1 WB03X26675 (KNOB ASM)"
We serviced a
SAMSUNG RANGE
Model NE63A6511SS/AA
Near Puyallup, WA 98375
Cejay
Job Details:
05/19/2023
Customer concern is that range glass top broke. Found crack in glass top causing cooktop not to operate. Needs new glass top. Advised customer glass is not covered. Requires second tech. Requires auth.; ordrng 1 DG94-03977A (ASSY COOKTOP FRAME)
We serviced a
SAMSUNG RANGE
Model NE58K9500SG/AA02
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
05/19/2023
"Customer concern is that oven produces runaway temperatures. Preformed temperature@ 350 checks, fail unit continuously heats. Found sticking relay on main pcb. Causing runaway temperatures. Needs new main pcb and temp sensor. REQUIRES AUTH ; ordrng 1 DE92-02439G (ASSY PCB MAIN) and 1 DG32-00004C (SENSOR TEMP)"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.41072310
Near Buckley, WA 98321
Cameron M.
Job Details:
05/19/2023
"Customer concern is that washer produces oe error, not draining. Cycle tested unit, found stripped drain pump impeller. Causing unit to not drain and complete cycle. Needs new drain pump. Installed new drain pump. Cycle tested unit 3x. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
SAMSUNG RANGE
Model NE59J7630SG/AA 01
Near Puyallup, WA 98372
Cejay
Job Details:
05/19/2023
Customer concern is that shortly into preheat flames and sparks were coming out the back. Upon arrival unit was away from wall. Found failed control board and open convection element causing u it not to operate. Needs new main PCB and convection element. Customer declined repair at time of service.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026132413
Near Heath, TX 75126
Patrick
Job Details:
05/19/2023
"Customer concern, unit will not advance. Found f5e1 error. Lid lock. Replaced from truck stock. Tested unit. All checks good. ; used 1 W10810403 (Lid lock) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Dallas, TX 75243
Lane
Job Details:
05/19/2023
Customer stated dryer runs but doesn't heat. Preformed diagnostics found faulty heating element. Replaced heater and performed function test after repair. All functions checked good at time of service. ; used 1 DC97-14486A (Heating element) from stock
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC2
Near Fircrest, WA 98466
Cejay
Job Details:
05/19/2023
"Customer concern is washer is stuck in sensing, found no motor movment. Motor ohms in range. Found failed acu causing washer not to operate. Needs new ACU. Requires auth. ; ordrng 1 W11322901 (ACU)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Carrollton, TX 75007
Lane
Job Details:
05/19/2023
Installed new board and performed recalibration. Checked unit for fault codes after calibration and found shifter related code. Replaced shifter with board and completed full function test. Advised customer water supply hoses need replacing. All functions checked good at time of service.; used 1 W10913953 (Actuator) from stock
We serviced a
KITCHENAID RANGE
Model KSDG950ESS2
Near Lakewood, WA 98498
Cejay
Job Details:
05/19/2023
Customer concern is that range was producing plastic smell and would not jeat past 100? found failed out causing damage to plug. Advised customer electrian is needed for outlet. Advised customer plug may not be covered.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near Puyallup, WA 98374
Cejay
Job Details:
05/19/2023
"Customer concern is washer is leaking a small amoint of water intermittenly on the left side. Cycle tested washer no leaks. Found washer not level, also found leveling legs not locked. Unlevel washer possibly causing leak from dedergent dispenser. Leveled unit and cleaned dedergent dispenser. cycle tested washer no leaks. Could not replicate leak. Advised customer to moniter washer and to call and schedule another appointmemt if leak persists."
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Rockwall, TX 75087
John
Job Details:
05/19/2023
Customer concern is DW upper rack has fallen. Found right side track has failed causing right side of rack to fall. Found both adjusters have become brittle and are cracked. Needs new right side track and both adjusters.; ordrng 1 W11259786 (Track right) and 2 WPW10546503 (Adjuster)s
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Puyallup, WA 98372
Cameron M.
Job Details:
05/19/2023
"Installed previously ordered suspension rods, cam and belt. Cycle tested unit. All checks good"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 03
Near Puyallup, WA 98372
Cameron M.
Job Details:
05/19/2023
"Customer concern is that washer does not drain and complete cycle. Cycle tested unit, found broken shifter linkage , causing unit to not shift to spin from Agitate needs new shifter and linkage. Follow up visit scheduled for 5/30 8-12; ordrng 1 DC31-20014C (Washer clutch)"
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/19/2023
"Customer concern is that dishwasher toe panel catches on door, found fastener location on left side stripped. Re-secured toe panel, with corse threads screws. Tested unit multiple times. All checks good."
We serviced a
LG RANGE
Model LGGF3043KFM
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/19/2023
"Customer concern is that range produces f10 error during broil cycle. Tenant advised f10 produced after fire in oven while broiling food. Tested continuity of control bikes and broil relays, fail found bord sending constant voltage to bake and broil ignitors producing runaway temperatures. Tested ohms of temperature sensor, pass in range. Found open broil ignitor, caused by excessive heat. Found open wire harness caused by excessive heat. Needs new main control, wire harness, ignitor advised customer parts show NLA , No repair available at this time. Customer prepaid diagnostic fee+tax."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near Puyallup, WA 98372
Cejay
Job Details:
05/18/2023
Ustomer concern is that washer is not powering on. Confirmed 120v to unit. HMI unresponsive. Power cycled washer. Unit enters service mode. Calibrated washer cycle tested with a load. All checks good. Advised customer to moniter washer and is issue persists to schedule another appointment with warrenty.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Plano, TX 75075
John
Job Details:
05/18/2023
"Customer concern is heating element in bottom of DW looks broken. Found heating element is open and not functioning. Ran automatic test cycle, all other functions test good. Needs new heating element.; ordrng 1 W10518394 (Heater)"
We serviced a
KENMORE DISHWASHER
Model 66513109K901
Near Gig Harbor, WA 98335
Cejay
Job Details:
05/18/2023
Customer concern is that dishwasher has poor wash performance. Preformed service cycle verified all dishwasher functions are operational. Found heavy debris in chooper causing poor wash performance. Removed debris cycle tested unit all checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Puyallup, WA 98375
Cameron M.
Job Details:
05/18/2023
"Customer concern is that dishwasher top rack fell. Found broken adjuster , causing rack to fall.needs new adjusters. Installed new adjusters. Cycle tested unit, all checks good. Collected 75 deductible via card payment. ; used 1 W10712395 (ADJUSTER) from stock"
We serviced a
GE DISHWASHER
Model DDT595SSJ2SS
Near Carrollton, TX 75007
Lane
Job Details:
05/18/2023
Customer stated dishwasher is unresponsive. Performed diagnostics newfi will not communicate due to user control failure. User control needs to be replaced. Unable to perform full function. ; ordrng 1 WD21X31910 (Ui board)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW85HEFW1
Near Coppell, TX 75019
John
Job Details:
05/18/2023
"Customer concern is washer will not power on and door is locked. Unlocked door and cycled power. Unit still will not power on. Entered service mode and found codes for UI/Control communications fall out and overfill condition. Ran diagnostic cycle and found component activated does not match test number on UI read out. Cycled breaker to exit service mode as power button still unresponsive. Once power was restored the inlet valve opened without being called for, no cycle selected and no lights on UI illuminated. Flipped breaker off to unit to stop fill. Unable to further test unit due to nature of failure. Needs new control board and UI.; ordrng 1 W10903218 (UI) and 1 W11201290 (Control board)"
We serviced a
KENMORE DISHWASHER
Model 72214677710
Near Gig Harbor, WA 98335
Cejay
Job Details:
05/18/2023
"Customer concern is that is not powering on. Upon arrival unit powers on. Preformed service cycle , good. Cycle tested washer good. Verified all buttons are responsive. Power cycled unit multiple times could not replicate error. Advised customer to moniter dishwasher and is issue persists to call and schedule another appointment."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Lakewood, WA 98499
Cameron M.
Job Details:
05/18/2023
"Customer concern is that dishwasher does not drain fully and produces error. Stress tested pump, found pump fails to drain 5 out of 10 attempts. Found main board intermittently failed to send or receive communication signal to drain pump. Needs new drain pump and control board. Installed new drain pump and control board.Cycle tested unit, Found hmi receives proper signal voltage but not functional. Verified harness continuity, good. Needs new panel. Advised customer part is on factory back order. AHS TO SUPPLY ; ordrng 1 W11416788 (PANEL), states that autho needed"
We serviced a
SAMSUNG RANGE
Model NX58J5600SG/AA01
Near Rockwall, TX 75032
Patrick
Job Details:
05/18/2023
"Customer concern, bake not functioning. Confirmed. Found bad igniter. Replaced from truck stock. Tested unit. All checks good. ; used 1 WB13K21 (Igniter) from stock"
We serviced a
KITCHENAID COOKTOP
Model KECC607BBL01
Near Forney, TX 75126
Patrick
Job Details:
05/18/2023
Replaced control. Tested unit all checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5000DW0
Near Mesquite, TX 75149
Patrick
Job Details:
05/18/2023
"Customer concern, unit will not power on. Confirmed. Good 120vac to unit. Control led solid on. No operation. Cycled power. No change. Must replace main control. ; ordrng 1 W10634026 (Control)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC300XW0
Near Dallas, TX 75217
Patrick
Job Details:
05/18/2023
"Unable to remove gearcase, unit in for replacement."
We serviced a
SPEED QUEEN WASHER-TOPLOAD
Model AWN632SP116TW02
Near Gig Harbor, WA 98332
Cejay
Job Details:
05/18/2023
Tech was assigned as a helper;
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Denton, TX 76208
Lane
Job Details:
05/18/2023
Customer stated washer makes abnormal noise from time to time. Preformed full function test with load. No abnormal noises heard during service. Advised customer washer will make different noises from time to time. Motor and drive system chech good. Customer instruction on cycle selection and water levels. All functions checked good at time of service.
We serviced a
WHIRLPOOL RANGE
Model GW399LXUB05
Near Irving, TX 75063
John
Job Details:
05/18/2023
Installed new switch membrane. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB800VQ0
Near Puyallup, WA 98374
Cejay
Job Details:
05/18/2023
"Customer concern is that previous company has had to replace thermal fuse twice and main board twice. Found open thermal cutoff causing dryer not to heat, needs new thermal cut off and thermistor. Installed new cutoff and thermistor, cycle tested dryer on air cycle good. Cycle tested dryer on high heat good. Advised customer dryer vent needs service before resuming operation of dryer. Custo,er signed airflow acknowledgement. ; used 1 WP8577274 (THERMISTOR), and 1 279973 (CUTOFF-TML) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW6620HC0
Near Puyallup, WA 98372
Cejay
Job Details:
05/18/2023
"Cus5omer concern is that washer is leaking a small amount of water from dispensed and from underneath, also washer is not spinning clothes out properly intermittenly. Pulled error codes, F0E2,F5E2,F0E5,F0E1,F8E1. Cleared errors, leveled unit and cleaned soap dispenser and drawer. Cycle tested washer with a load no leaks, advised customer on using high quality dedergent. All checks good."