Service History 41 - RPS Appliance Repair

We serviced a

GE DRYER-ELECTRIC

Model DHDSR46EG3WW

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 05/18/2023

"Customer concern is that timer difficult to rotate breaking knob,start button broke,makes noise during operation. Found seized timer, causing difficulty turning timer, and causing secondary broken timer knob.Found seized start switch, causing unit run constantly, and causing secondary broken knob. Found drum worn through top bearing, causing loud squealing noise during operation. Needs new knobs,start switch, timer and bearing and glides. REQUIRES AUTH ; ordrng 1 WE3M26 (DRYER FRONT DRUM BEARING) and 1 WE01X20378 (WASHING MACHINE KNOB - WHITE) and 1 WE1M654 (DRYER TIMER KNOB - WHITE) and 1 WE4M519 (DRYER ROTARY START SWITCH) and 1 WE4M533 (DRYER TIMER)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSQ9659LW1

Near Wylie, TX 75098

Lane

Job Details: 05/18/2023

Customer stated washer doesn't work and makes loude noise. Preformed diagnostics foundd faulty motor transmission and coupler. Drive tube assembly also needs replacing.; ordrng 1 W10820043 (BASKTDRIVE) and 1 3360629 (Gearcase) and 1 WP8529935 (Motor)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB765FW0

Near Wylie, TX 75098

Lane

Job Details: 05/18/2023

Customer stated dryer makes high pitched noise intermittently. Performed diagnostics found faulty idler pulley. Replaced idler and removed foreign objects from blower housing. Performed full function test after repair. All functions checked good at time of service. ; used 1 WPW10547292 (Idler pulley) from stock

We serviced a

GE COOKTOP

Model PGP95S9SET1SS

Near Dallas, TX 75248

Lane

Job Details: 05/18/2023

Customer stated cooktop system doesn't work. Performed diagnostics found faulty safety switch. All other functions checked good at time of service.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA52A5500AV/US

Near Dallas, TX 75217

Patrick

Job Details: 05/18/2023

"Customer concern, unit not filling. Dc1, dc, error codes stored. Lid lock test failed. Must replace lid lock. ; ordrng 1 DC34-00025G (Door lock)"

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FTFB2940FE0

Near Dallas, TX 75217

Patrick

Job Details: 05/18/2023

"Customer concern, unit leaks during use. Will not finish cycle. Found severe damage to bellows and front panels. Door lock inop. Must replace all. Parts listed as NLA, AHS to supply parts. ; ordrng 1 134321760 (Lower panel) and 1 134412160 (Front panel door) and 1 134472202 (Door handle) and 1 137021560 (Front panel) and 1 131763256 (Door lock) and 1 131763256 (Bellows) and 1 134522100 (Handle screw)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2 01

Near Richardson, TX 75081

John

Job Details: 05/18/2023

"Customer concern is, he just wanted to have it checked out by a Tech. Ran load cycle 5x towels on quick cycle. No issues found, no error codes saved. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Carrollton, TX 75007

Lane

Job Details: 05/18/2023

Customer stated after power outage dishwasher wouldn't turn on. Performed diagnostics found faulty outlet. Reset outlet and performed full function test. All functions checked good at time of service.

We serviced a

GE WASHER-TOPLOAD

Model GTW330ASK3WW

Near Dallas, TX 75243

John

Job Details: 05/18/2023

"Customer concern is washer will not fill. Using NuFi device found active codes for water unavailable and unbalanced load. Found water supply valves closed to washer causing unit to not fill. Opened supply valves, unit now fills. Ran load test with 5x towels, unit fills and washes propely but bangs around when trying to balance for spin. Found right side suspension rods worn and bouncy causing unit to not be able to balance. Needs new suspension rods.; ordrng 1 WH03X35577 (Red/Blue suspension rod kit)"

We serviced a

LG DISHWASHER

Model LDP7708ST

Near Farmers Branch, TX 75244

John

Job Details: 05/18/2023

Installed new wash motor. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM3050CW

Near Irving, TX 75063

John

Job Details: 05/18/2023

"Customer concern is washer giving LE error code. Found unit will roll basket back and forth 3-5 times and then gives error code. Found rotor making grinding noise when moving and bolt was loose. Found rotor scrapping against stator producing noise. Also found drain pump rattles when in use and drains slowly. Recommend replacing rotor, stator, and drain pump.; ordrng 1 4681EA2001T (Drain pump) and 1 AHL72914402 (Rotor) and 1 4417EA1002Y (Stator)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11069522800

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/18/2023

"Customer concern is that dryer does not complete cycle. Found failed contacts in timer, causing unit to not complete cycle. Advised customer parts are sent d2c. Call when part arrives to schedule repair appointment ; ordrng 1 WP8299779 (TIMER)"

We serviced a

LG DISHWASHER

Model LDT5665ST

Near Puyallup, WA 98375

Cameron M.

Job Details: 05/17/2023

The customer's concern is that dishwasher kick plate shifted causing door to male contact with the kickplate do to missing screw on right side. Installed new screw. Cycle tested. All checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WF45M5500AP/A5

Near Heath, TX 75032

Patrick

Job Details: 05/17/2023

"Customer concern, unit not draining. Confirmed. Cleared debris from drain. Tested unit. All checks good."

We serviced a

GE RANGE

Model CGS990SET5SS

Near Rowlett, TX 75088

Patrick

Job Details: 05/17/2023

Replaced igniter and oven floor.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Frisco, TX 75034

John

Job Details: 05/17/2023

"Customer concern is DW making a rattling noise, dispenser not opening, and soemtimes doesn't drain. Found dispenser not opening when called for. Drain pump is making a rattling noise and draining very slowly. Removed drain pump, no debris found. Stress tested drain pump, pump fails after 3rd time calling for it. Needs new dispenser and drain pump.; ordrng 1 W11412300 (Dispenser) and 1 W11412291 (Drain pump)"

We serviced a

GE RANGE

Model JGB630REF3SS

Near Wylie, TX 75098

Patrick

Job Details: 05/17/2023

"Customer concern, bake not functioning. Replaced igniter from truck stock. Tested unit. All checks good. ; used 1 WB13K21 (Igniter) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Richardson, TX 75082

Patrick

Job Details: 05/17/2023

"Customer concern, unit not drying properly. Ran svc cycle. No stored error codes. Good fill, good spray, good diverter, good drain, good heater. No mechanical malfunction found. Recommend full rinse aid dispenser."

We serviced a

GE WASHER-TOPLOAD

Model GTWN2800D0WW

Near Puyallup, WA 98375

Cameron M.

Job Details: 05/17/2023

"Customer concern is that washer inlet hoses leak alot of water. Found corrosion on cold inlet hose, causing unit to leak a lot of water. Needs new inlet hoses.cleaned water mess. Installed new inlet hoses. Cycle tested unit. All checks good. Left failed part with customer as part caused leak. ; used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV350AEW/XAA 03

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/17/2023

"Customer concern is that dryer does not heat properly. Preformed airflow test, failed (red). Cycle tested unit, found stuck relay on main pcb, causing unit to not heat. Also found open element, causing unit to not heat. Needs new main pcb and element. Advised customer parts show NLA. AHS TO SUPPLY ; ordrng 1 DC92-00382A (Dryer electronic control board) and 1 DC97-14486A (ASSY DUCT HEATER-MODULE)"

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWNE9RSN115TW01

Near Dallas, TX 75225

Lane

Job Details: 05/17/2023

Installed bearing kit. Advised customer sealant on bearing seal needs to cure for 24hr before washer can be used. Also advised customer 4o be present on first wash cycle to insure normal operation.

We serviced a

GE LAUNDRY CENTER

Model WSM2420TCAWW

Near Dallas, TX 75204

Lane

Job Details: 05/17/2023

Customer unreachable ; snapped 1 QuickPics

We serviced a

WHIRLPOOL RANGE

Model WFG524SLAB1

Near Garland, TX 75040

Patrick

Job Details: 05/17/2023

"Customer concern, oven not starying hot. Confirmed. Once preheated, unit will not reignite. Must replace igniter, igniter harness, and dsi module. ; ordrng 1 WPW10331686 (Dsi module) and 1 WP9758079 (Electrode) and 1 WPW10701462 (Bake harness)"

We serviced a

GE WASHER-FRONTLOAD

Model GFWN1600J0WW

Near Tacoma, WA 98404

Cejay

Job Details: 05/17/2023

"Customer concern is that washer is not filling with water. Pulled error codes, E4A,E22,E31,E22,E31,E60,E22. Prefor,ed water level test good. Preformed tumble and spin tests no motor movement. Found failed inverter board causing E4A error and causing washer not to operate. Needs new motor and inverter assembly. AHS to supply, requires auth. Advised customer rear of washer will need to be made accessible for repair.; ordrng 1 WH20X23194 (Motor) and 1 WH08X10050 (Belt)"

We serviced a

SPEED QUEEN DRYER-ELECTRIC

Model ADE4BRGS175TW01

Near Tacoma, WA 98407

Cejay

Job Details: 05/17/2023

"Customer had to leave due to an emergency, was given permission to remain on site to preforme repair. Installed previously ordered front bulkhead and drum, cycle tested dryer to verify repair all checks good."

We serviced a

FRIGIDAIRE WASHER-FRONTLOAD

Model FWT449GFS0

Near Dallas, TX 75204

Lane

Job Details: 05/17/2023

Customer stated washer leaks water when filling. Performed diagnostics found faulty dispenser assembly. All other functions checked good at time of service. ; ordrng 1 131270300 (Dispenser assembly) and 1 131272200 (Ring junction) and 1 131351000 (Dispenser shield) and 1 131863300 (Siphon)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB865GW0

Near Rowlett, TX 75089

Patrick

Job Details: 05/17/2023

"Customer concern, lid broken. Confirmed. Replaced from preorder. Tested unit. All checks good."

We serviced a

LG DISHWASHER

Model LDS4821ST

Near Plano, TX 75075

John

Job Details: 05/17/2023

Customer concern is DW leaking from the door. Found seal on vent motor has failed and is allowing water to travel down vent duct and out of the bottom of door. Needs new blower assy and seal.; ordrng 1 ABT35083801 (Door vent blower motor) and 1 4986DD3003A (Door vent gasket)

We serviced a

KENMORE WASHER-TOPLOAD

Model 79641383410

Near Garland, TX 75044

John

Job Details: 05/17/2023

"Customer concern is washer giving burning smell and leaving black marks on clothes. Found basket loose inside of tub due to worn rear bearing. Needs new rear tub assy, basket, and seal.; ordrng 1 AGM75510708 (Rear tub assy) and 1 AJQ73674408 (Basket) and 1 MDS63974501 (Tub gasket)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA40J3000AW/A2

Near Wylie, TX 75098

John

Job Details: 05/17/2023

Customer concern is washer will not spin and is leaking water. Found suspension rods worn and bouncy causing unit to not spin. Also found dispenser cracked and dripping on top of tub ring and dripping down side of tub. Needs new suspension rods and dispenser assy.; ordrng 2 DC97-05280W (Suspension rod)s and 2 DC97-05280X (Suspension rod)s and 1 DC97-16962A (Dispenser housing)

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWS

Near Federal Way, WA 98023

Cejay

Job Details: 05/17/2023

"Customer concern is that dishwasher is not powering on. Found unit to power on but dose not start a cycle. Tested for continuity on micro switch in door handle good. Found fail control panel causing buttons to not respond. Needs new conteol panel. Advised customer part is discontinued, AHS to supply. ; ordrng 1 6-919806 (Control panel BLK)"

We serviced a

AMANA DRYER-ELECTRIC

Model NED4600YQ1

Near Federal Way, WA 98003

Cejay

Job Details: 05/17/2023

"Customer concern is that dryer rear bulk head is catching clothes on panel. Found fallen drum causing customer concerns, both rollers damaged, rear panel damaged, and worn belt. Needs new rear panel, drum, rollers and belt. Advised customer parts are out of stock and may take time to recive. AHS to supply, requires auth.; ordrng 1 W11178667 (BULKHEAD rear) and 1 349241T (Support) and 1 WPW10359269 (Shaft RHT) and 1 WPW10359270 (Shaft LFT) and 1 W10899578 (Drum assembly) and 1 341241 (Belt)"

We serviced a

SPEED QUEEN DRYER-ELECTRIC

Model ADE6HRYS177TW01

Near Grand Prairie, TX 75052

Lane

Job Details: 05/17/2023

Customer stated dryer runs but doesn't heat. Preformed diagnostics found faulty heater assembly. All other functions checked good at time of service. ; ordrng 1 964P3 (Heater kit)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM5

Near DuPont, WA 98327

Cameron M.

Job Details: 05/17/2023

"Installed previously ordered bracket,Sealand wheels. Cycle tested unit. All checks good"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028822790

Near Plano, TX 75075

John

Job Details: 05/17/2023

Customer concern is washer filling into house drain when cold water on. Tested unit and confirmed cold water pressure is lower that hot water and cold water is entering floor drain from overflow relief pipe. Advised Customer that a plumber will be necessary to resolve issue. All tests on washer check good.

We serviced a

KENMORE DISHWASHER

Model 665.12779K313

Near Plano, TX 75075

John

Job Details: 05/17/2023

Installed new sump and diverter. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8900BC0

Near Richardson, TX 75080

John

Job Details: 05/17/2023

Customer concern is washer is leaking. Found inlet valve seals have failed and are leaking down the back of the inside of case. Needs new inker valves.; ordrng 1 W10853723 (Inlet valve)

We serviced a

KITCHENAID COOKTOP

Model NOTAGPR3SENT

Near Dallas, TX 75287

Lane

Job Details: 05/17/2023

Customer stated cooktop started smoking and wouldn't stop sparking..No model tag present. All hardware is rusted beyond point of removal. Cooktop needs new wire harness with switches and all four orifice holders with burner screws. Left rear burner valve is faulty will not rotate. Screws will haft to be drilled out for unit to be servised.; ordrng 8 Needsresearch (Burner screws)s and 4 Needsresearch (Orifice holder)s and 1 Needsresearch (Wire harness) and 4 Needsresearch (Burner switches)s and 1 Needsresearch (Left rear burner valve)

We serviced a

GE WASHER-TOPLOAD

Model PTWN8055M0MS

Near Plano, TX 75093

Lane

Job Details: 05/17/2023

Customer stated washer agitator came off. Performed diagnostics found wash plate stripped. Agitator with cap needs replacing. All other functions checked good at time of service. ; ordrng 1 WH43X10049 (Cap) and 1 WH43X31898 (Infuser assembly)

We serviced a

LG RANGE

Model LRE3083ST/00

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/17/2023

"Installed previously ordered main pcb,heater sheath and motor. Cycle tested unit. All checks good"

We serviced a

WHIRLPOOL DISHWASHER

Model IUD7555DS3

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/17/2023

Customer concern is dishwasher does not fill and not washing. Cycle tested unit found unit not filling. Caused by disengaged float switch. Resulting in unit not recognizing water level and not washing concern. Re assembled float switch. Cycle tested. All checks good

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5500FW1

Near Mesquite, TX 75150

Patrick

Job Details: 05/16/2023

Replaced ui. Tested unit. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWP576KW1

Near Puyallup, WA 98374

Cejay

Job Details: 05/16/2023

"Installed previously ordered actuator, cam and belt. Preformed calibration cycle visually verified movement of actuator. Cycle tested unit with customer provided load, all checks good. Sent payment link via text. Customer unavaliable for siganature"

We serviced a

KITCHENAID DISHWASHER

Model KUDC101XWH0

Near Plano, TX 75093

Lane

Job Details: 05/16/2023

Customer stated dishwasher will not turn on and randomly powerd on and off prior to failure. Confirmed unit has no power at terminal box. Outlet man need to be replaced. Customer needs electrician.

We serviced a

LG DRYER-ELECTRIC

Model DLE1101W

Near Carrollton, TX 75007

Lane

Job Details: 05/16/2023

Customer stated dryer will not shut off. Performed diagnostics found motor relay suvk causing issue. All other functions checked good at time of service. ; ordrng 1 EBR71725805 (Control board)

We serviced a

GE DISHWASHER

Model GSD2100V55WW

Near Forney, TX 75126

Patrick

Job Details: 05/16/2023

Replaced timer. Tested unit. All checks.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8300SW1

Near Mesquite, TX 75181

Patrick

Job Details: 05/16/2023

Replaced thermostat. Tested unit. Good heat. Unit failed air test with vent connected. Passed with vent removed. Customer aware that using unit before vent is cleaned will result in repeat failure.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48H7400EP/A2

Near Mesquite, TX 75149

Patrick

Job Details: 05/16/2023

"Customer concern, cycle won't start. Found thrown belt. Found damaged idler pulley. Replaced pulley and belt from truck stock. Tested unit. All checks good. ; used 1 6602-001655 (Belt), and 1 DC93-00634A (Idler pulley) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW3

Near Puyallup, WA 98372

Cejay

Job Details: 05/16/2023

"Customer concern is washer is not spinning or draining, pulled error codes,F5E2,F5E3. Manualy cycled lid lock multiple times, verified drain and spin operations, cycle tested washer with a load could not replicate error. Advised customer to moniter washer and to call if issue persist."

We serviced a

GE LAUNDRY CENTER

Model WSM2700HBWW

Near Fife, WA 98424

Cejay

Job Details: 05/16/2023

"Customer concern is that dryer is making a loud noise durring operation. Found failed rear bearing causing noise durring operation, needs new rear bearing kit and belt. Follow up scheduled for 05/23 8-12pm; ordrng 1 5303281153 (REAR BEARING KIT) and 1 WE12X10009 (Belt)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC465HW0

Near Sumner, WA 98390

Cejay

Job Details: 05/16/2023

"Installed previously ordered door handle, verified door operation all checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF395BTPAWR/A1

Near Dallas, TX 75214

Patrick

Job Details: 05/16/2023

"Customer concern, unit leaked a few cycles ago but hasn't since through several cycles. Tested unit on bedding loaded with towels. No leak detected at this time."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11097093800

Near Dallas, TX 75252

Lane

Job Details: 05/16/2023

Replaced motor and blower wheel. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

LG DISHWASHER

Model LDT5665ST

Near Puyallup, WA 98375

Cameron M.

Job Details: 05/16/2023

"Installed previously ordered drain pump. Cycle tested unit, found airgap leak. Cleaned airgap. Tested again. All checks good."

We serviced a

ROPER WASHER-TOPLOAD

Model RTW4516FW2

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 05/16/2023

Installed previously ordered inlet valves. Cycle tested unit 3x. All checks good. Advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent.

We serviced a

MAYTAG DISHWASHER

Model MDB7749SBM2

Near University Place, WA 98467

Cameron M.

Job Details: 05/16/2023

"Customer concern is that dishwasher top rack does not clean dishes. Cycle tested unit, found upper spray arm misaligned on manifold, causing excessive drag preventing spray arm rotation. Needs manifold, seal,spray arm. Advised customer parts show NLA with exlution of seal and spray arm. Collected 95 + tax via card payment."

We serviced a

ROPER WASHER-TOPLOAD

Model RTW4440XQ0

Near Puyallup, WA 98374

Cejay

Job Details: 05/16/2023

"Customer concern is that washer is leaking from right side from the lid. Removed cabinet assembly cycle tested washer no leak, cycle tested washer with customer provided load, could not replicate leak. Advised customer to moniter cycle size and to call if issue persists."

We serviced a

SAMSUNG RANGE

Model NX58F5500SS/AA 02

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/16/2023

"Customer concern is that oven produces gas smell. Preformed Amp draw test of bake ignitor, failed 2.33 of 3.3 Amp requirement. Found failed ignitor causing unit to not Ignite and produce gas smell. Needs new ignitor. Installed new ignitor. Cycle tested unit. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS9B

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/16/2023

"Customer concern is that dishwasher does not drain fully and leaking from left corner. Cycle tested unit, found heavily compressed tub seal, causing leak during operation. Inspected spray arms for evidence of separation, none. Found no major evidence of oversuds conditions present. Found lack of high loop in drain hose, causing unit to back fill overtime. Corrected High loop. Needs new tub seal. installed new tub seal. Cycle tested unit, all checks good left failed part with customer as part caused leak. Collected payment via ; used 1 154827601 (GASKET) from stock"

We serviced a

MAYTAG WALL OVEN

Model CWE4800ACS

Near Graham, WA 98338

Cameron M.

Job Details: 05/16/2023

"Customer concern is that top oven does not heat. Verified operation of lower oven, good. Attempted cycle test of upper, fail both bake and broil do not heat. Verified continuity of bake element. Found stuck relay in main control causing unit to not heat. Needs new main control. Advised customer parts are NLA. No repair available at this time. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

LG WASHER-TOPLOAD

Model WT5680H

Near McKinney, TX 75071

Lane

Job Details: 05/16/2023

Hooked up washer and performed function and leak check. All functions checked good at time of service. Advised customer to run tub clean cycle cycle every 6 months.

We serviced a

WHIRLPOOL COOKTOP

Model GJC3034RS01

Near Rockwall, TX 75087

Lane

Job Details: 05/16/2023

Customer stated right rear and left front burners don't cycle. Preformed diagnostics found left rear and right front burners working correctly. Other two burners with switches need replacing to correct problem.; ordrng 1 W10823695 (Burner LF) and 1 W10823692 (Element RR) and 2 WP9759474 (Infinite switch)s

We serviced a

GE DRYER-ELECTRIC

Model GTD65EBPL0DC

Near Rockwall, TX 75032

Lane

Job Details: 05/16/2023

Customer stated during a load of towels a loud noise was heard then dryer stopped working. Performed diagnostics found faulty belt. All other functions checked good at time of service. ; used 1 We03x29897 (Belt) from stock

We serviced a

LG DISHWASHER

Model LDF6920ST

Near Rowlett, TX 75089

Lane

Job Details: 05/16/2023

Installed new door cables and springs. Preformed multiple function and closure tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB725BW0

Near Puyallup, WA 98374

Cejay

Job Details: 05/16/2023

"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found open element causing dryer not to heat, needs new element. Installed new element, cycle tested dryer all checks good. Advised customer vents needs service.; used 1 WP8544771 (ELEMENT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS1

Near Irving, TX 75062

Patrick

Job Details: 05/16/2023

Customer concern unit not draining. Pump activated but does not pump. Found clogged air gap. Cleared. Tested unit. All checks good.

We serviced a

ROPER RANGE

Model 1116A06

Near Dallas, TX 75229

Patrick

Job Details: 05/16/2023

"Customer concern, only one burner will light. Found burner assemblies at 3 positions failed. Must replace all burners. Unable to find drawing of unit due to age. Ahs to supply parts. Auth 86jasi; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWPQ3

Near Puyallup, WA 98375

Cejay

Job Details: 05/16/2023

"Customer concern is that dishwasher is grinding, not draining and is leaking from the front and dispenser is not opening, Found failed dispenser actuator, Found Washmotor is intermittenly loses the ablity to produce proper water presure. Needs new wash motor and spray arm dispenser actuator and spring. Advised customer parts show discontinued, AHS to supply. ; ordrng 1 3369015 (Wash motor) and 1 8268870 (Lower spray arm) and 1 WP3368999 (Spring) and 1 8193646 (Actuator)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Lewisville, TX 75067

Lane

Job Details: 05/15/2023

Customer stated washer gets out of balance regardless of load size. Preformed diagnostics foumd faulty suspension rods. All other functions checked good at time of service.; ordrng 1 W11400156 (Suspension rods)

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.46747801

Near Plano, TX 75075

Lane

Job Details: 05/15/2023

Customer stated washer won't start. Performed diagnostics found control panel broken. Unable to run full test due to failure type. User control panel assembly needs to be replaced. ; ordrng 1 W10300040 (Control kit) and 1 Needsresearch (Control panel assembly (blue))

We serviced a

GE DISHWASHER

Model DDT595SSJ0SS

Near Dallas, TX 75248

Lane

Job Details: 05/15/2023

Customer stated dishwasher won't turn on. Performed diagnostics found faulty user control board. Unable to perform full function due to failure type. ; ordrng 1 WD21X31910 (Ui board)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48J7770EP/A2 02

Near Graham, WA 98338

Cameron M.

Job Details: 05/15/2023

"Installed previously ordered fan asm,and rollers. Cleaned and calibrated moisture sensor. Cleaned vacuumed inside of unit. Cycle tested unit. All checks good"

We serviced a

LG DISHWASHER

Model LDS5040ST

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/15/2023

"Customer concern is that dishwasher leaks during operation from bottom of door, leaking from airgap. Found torn tub seal, causing leak during operation. Found no active water leak from airgap. Needs new tub seal. Collected payment of 142.99 via card payment. Provided customer estimate for Samsung range display issue. For future reference. Follow up visit scheduled for 5/24 8-12; ordrng 1 3920DD3005A (TUB SEAL)"

We serviced a

GE DISHWASHER

Model GDF610PMJ5ES

Near Tacoma, WA 98408

Cameron M.

Job Details: 05/15/2023

"Customer concern is that dishwasher does not drain. Unit full of water at time of arrival. Verified customer concern of not draining. Found debris in drain hose at disposal, causing unit to not drain. Cleared debris. Cycle tested unit, found damaged sweeper seal inducing leak during operation. Needs new sweeper seal. Follow up visit scheduled for 5/23 1-5; ordrng 1 WD08X21894 (dishwasher door gask)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV40J3000EW/A2 02

Near Puyallup, WA 98371

Cejay

Job Details: 05/15/2023

"Installed previously ordered main pcb and display board, verified all buttons are operational and functioning as designed multiple times, all checks good."

We serviced a

KENMORE DISHWASHER

Model 665.13229N412

Near Murphy, TX 75094

Patrick

Job Details: 05/15/2023

Replaced sump assy. Tested unit. All checks good.

We serviced a

GE DISHWASHER

Model DDT595SSJ0SS

Near Richardson, TX 75082

Patrick

Job Details: 05/15/2023

Customer concern. No power. Confirmed. Reset. Unit began normal operation. Must space ui.; ordrng 1 WD21X31910 (Ui)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Dallas, TX 75218

Patrick

Job Details: 05/15/2023

"Customer concern, unit will not power on. Confirmed. Found wall switch on backsplash turned off. Turned on. Unit began, normal operation."

We serviced a

GE DISHWASHER

Model GSD4060D35SS

Near Puyallup, WA 98375

Cejay

Job Details: 05/15/2023

"Installed previously ordered water inlet valve, upon cycle testing foumd dishwasher leaking from corners of door. Dishwasher needs new corner baffels and door seal. Previously un able to diagnose door leak due to not being able to cycle test dishwasher because of heavy leak from inlet valve. Requires Auth. ; ordrng 1 WD8X228 (BAFFLE LH) and 1 WD8X227 (BAFFLE RH) and 1 WD08X10057 (DISHWASHER DOOR GASKET), states that autho needed"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Mesquite, TX 75149

Patrick

Job Details: 05/15/2023

"Replaced timer, tested unit. All checks good."

We serviced a

AMANA DISHWASHER

Model ADB1400AGB1

Near Wylie, TX 75098

John

Job Details: 05/15/2023

"Customer concern is DW is not heating and dispenser sometimes doesn't open. Found open heater causing no heat condition. Also found springon dispenser is very weak causing it to not open fully and release pod. Also found lower spray arm rotational jets broken so that arm does not spin properly. Needs new dispenser, lower spray arm and heater.; ordrng 1 WPW10428217 (Dispenser) and 1 W10518394 (Heater) and 1 WPW10319027 (Lower spray arm)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45T3400AP/A4

Near Rockwall, TX 75087

John

Job Details: 05/15/2023

Customer concern is washer will not spin out clothes at end of cycle. Found 7x UB codes for out of balance. Found suspension rods worn and bouncy causing unit to not be able to balance load. Needs new suspension rods.; ordrng 2 DC97-16350T (Suspension rod)s and 2 DC97-16350S (Suspension rod)s

We serviced a

GE DRYER-ELECTRIC

Model GTDP200EF3WS

Near Rowlett, TX 75088

John

Job Details: 05/15/2023

"Customer concern is dryer will not come on. Found Reimer spline rounded off and knob cracked so that spline cannot be turned. Turned spline with pliers, unit starts and hears properly. Needs new timer and knob.; ordrng 1 WE4M533 (Timer) and 1 WE4M533 (Knob)"

We serviced a

LG DRYER-ELECTRIC

Model DLEX3900B

Near Tacoma, WA 98403

Cameron M.

Job Details: 05/15/2023

"Customer concern is that washer takes multiple cycles to dry clothes. Preformed airflow test, failed (yellow ) . Preformed temperature checks, in range. Advised customer on proper loading practices. Advised customer on proper airflow requirements for optimal performance. Unit operating as designed."

We serviced a

GE DISHWASHER

Model GDF520PSJ2SS

Near Rockwall, TX 75032

John

Job Details: 05/15/2023

"Customer concern is DW will not start only beeps. Found control board needs firmware update. Attempted update, recieved message for 'payload unable to be delivered, replace PCB'. Found when unit is started, that it cannot detect that the door is closed. Must replace PCB and door latch.; ordrng 1 WD21X24900C (Control board) and 1 WD21X10490 (Door latch)"

We serviced a

GE WASHER-TOPLOAD

Model WJRR4170G2WW

Near Rockwall, TX 75087

John

Job Details: 05/15/2023

"Customer concern is washer cycle select knob is not working. Found when knob is pushed in it just spins and doesn't turn the dial pointer, has to be rotated by hand in order to select cycle. All cycles working properly one dial is set. Needs new timer and knob assy.; ordrng 1 WH02X10093 (Compression ring) and 1 WH11X10049 (Dial assy) and 1 WH01X10310 (Knob assy) and 1 WH1X2117 (Spring clip) and 1 WH12X10348 (Timer)"

We serviced a

GE DRYER-ELECTRIC

Model GFD85ESPN0RS

Near Sachse, TX 75048

John

Job Details: 05/15/2023

Customer concern is dryer making loud squeeling noise on start up. Confirmed noise. Foundboth rear rollers watn and loose on shaft as well as belt frayed and beginning to tear. Needs new rollers and belt.; ordrng 2 WE03X10016 (roller asm wheel)s and 1 WE03X29704 (Belt)

We serviced a

LG DISHWASHER

Model LDT5665ST

Near Sachse, TX 75048

John

Job Details: 05/15/2023

"Customer concern is DW giving AE error code for leak. Dried water from leak tray. Ran normal cycle, foundno leaks. Upon draining unit, foundthat sink is filling with DW drain water and flowing back into unit causing overfill condition. Advised Customer that a plumber will be necessary to resolve drain issue."

We serviced a

WHIRLPOOL COOKTOP

Model WCG51US6DS00

Near Coppell, TX 75019

Lane

Job Details: 05/15/2023

Customer stated multiple burners don't work. Preformed diagnostics found faulty knobs causing issues. All other functions checked good at time of service. ; ordrng 5 WPW10646805 (Knob stainless)s

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW6630HC0

Near Coppell, TX 75019

Lane

Job Details: 05/15/2023

Replaced both fill valves and performed full function test with load after repair. All functions checked good at time of service.

We serviced a

KENMORE RANGE

Model 79096021404

Near Eatonville, WA 98328

Cejay

Job Details: 05/15/2023

"Customer concern is that range LR burner will get stuck on. Found failed LR switch causing element to stay on needs new switch. Installed new LR switch, cycle tested burner all checks good. Customer unavailable you signature; used 1 316436000 (INFINITE SWITCH, SMALL ELEME) from stock"

We serviced a

GE RANGE

Model JB480DM1WW

Near Tacoma, WA 98406

Cameron M.

Job Details: 05/15/2023

"Installed previously ordered infinite switch, cycle tested all burners. All checks good.customer declined to retain old part Collected remainder balance of 152.53 via check payment."

We serviced a

KITCHENAID RANGE

Model KSIB900ESS1

Near Steilacoom, WA 98388

Cameron M.

Job Details: 05/15/2023

"Customer concern is that oven does not heat toto set temperature. Verified voltage supply to unit, good 240v. Confirmed customer concern of not heating. Found open bake element, causing unit to not heat to set temperature on bake setting. Needs new element. Follow up visit scheduled for 5/23 8-12; ordrng 1 W11238400 (ELMNT-BROL)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS10B

Near Forney, TX 75126

Patrick

Job Details: 05/15/2023

"Customer concern, door will not fully open. Confirmed. Found bent front panel contacting cabinetry. Clearanced panel. Tested unit. No leak, good, fill, good spray, good drain. All checks ok"

We serviced a

GE WASHER-TOPLOAD

Model PTW600BSR1WS

Near Dallas, TX 75215

Patrick

Job Details: 05/15/2023

"Replaced control board. Motor hums but does not pump. Motor hot to touch. Drained residual water, disassembled pump, no debris found. Reassembled. Unit drained once then failed. Must replace drain pump. Replaced pump from preorder. Tested unit, all checks good. ; rqstng P&A on 1 WH23X28418 (Drain pump aWH23X28418ssy)"

We serviced a

GE DISHWASHER

Model GLD5950N00CS

Near Dallas, TX 75219

Patrick

Job Details: 05/15/2023

"Customer concern, unit not cleaning well. Found middle spray arm clogged with debris. Spray arm not spinning. Cleared. Retested. All checks good."

We serviced a

FRIGIDAIRE COOKTOP

Model JP3030DJ3BB

Near Irving, TX 75038

Lane

Job Details: 05/15/2023

Replaced left rear burner and switch. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7300DW0

Near Puyallup, WA 98374

Cejay

Job Details: 05/15/2023

"Installed previously ordered main control and latch, cycle tested washer all checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11096588210

Near Gig Harbor, WA 98335

Cejay

Job Details: 05/12/2023

"Installed previously ordered motor and blower, dryer is now operational. Preformed airflow test failed (red) advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC2

Near Fircrest, WA 98466

Cejay

Job Details: 05/12/2023

"Upon arrival washer not hooked up to utilities, Customer concern is that washer will not lock door or start a cycle. Pulled error codes.F0E2,F0E2,F5E4,F0E2,F5E4, unable to preform further diagnostics with out water or drain connections. Customer will call to reschedule; O-emld tckt"