Service History 47 - RPS Appliance Repair

We serviced a

SAMSUNG DISHWASHER

Model DMT400RHS/XAA

Near Dallas, TX 75219

Patrick

Job Details: 04/17/2023

"Replaced inlet valve, tested unit. Found additional drip from vent. Must replace.; ordrng 1 DD94-01045A (Vent assy)"

We serviced a

KITCHENAID RANGE

Model KGST307HBS4

Near Dallas, TX 75225

Patrick

Job Details: 04/17/2023

"Customer concern, unit not holding temp correctly. Found unit short cycling. Temp sensor must be replaced. ; ordrng 1 8053344 (Temp sensor)"

We serviced a

WHIRLPOOL RANGE

Model WEE745HOFS2

Near University Place, WA 98466

Cameron M.

Job Details: 04/17/2023

"Installed previously ordered switch membrane, cycle tested unit. All checks good"

We serviced a

BOSCH DISHWASHER

Model SHP865WF5N/11

Near Dallas, TX 75225

Patrick

Job Details: 04/17/2023

Replaced delivery tube assy. Tested unit. All checks good.

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN632SP116TW01

Near Tacoma, WA 98418

Cejay

Job Details: 04/17/2023

Customer concern is that washer is leaking from the front. Found washer unlevel and leaning forward causing washer to go OOB and for washer not to fill into tub properly. Cycle tested washer with a load all checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45T3200AW/A4

Near Tacoma, WA 98443

Cejay

Job Details: 04/17/2023

Customer concern is that washer is going OOB. Found failed suspension rods causing washer to go OOB. Needs new suspension rods. Advised customer parts show out of stock and may take time to receive. Requires auth.; ordrng 2 DC97-16350T (DAMPER front)s and 2 DC97-16350S (DAMPER rear)s

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED6230HW1

Near Tacoma, WA 98467

Cameron M.

Job Details: 04/17/2023

"Customer concern is that dryer produces noise during operation. Preformed airflow test,failed (red). Found dirty rollers, causing unit to produce noise during operation. Cleaned and lubed rollers. Cycle tested unit. All checks good."

We serviced a

GE DISHWASHER

Model DDT595SGJ0BB

Near Tacoma, WA 98498

Cameron M.

Job Details: 04/17/2023

Customer concern is that dishwasher does not power and start cycle. Found unit powers on but cannot determine door position to start cycle. Also found main control failing to identify model and serial of unit Causing unit to not start cycle. Needs new main control and door switch. Follow up visit scheduled for 4/27 8-12; ordrng 1 WD21X24901 (SERVICE MACHINE CONTROL) and 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50K8600AW/AA

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/17/2023

"Installed previously ordered inlet valves, cycle tested unit 3x. All checks good. Left failed part with customer as part caused leak."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW1

Near Tacoma, WA 98444

Cejay

Job Details: 04/17/2023

"Customer concern is that sheet is stuck under agitator. Found broken agitator bolt in gearcase causing washer to not be operable. Needs new gearcase, agitator and bolt. Requires auth.; ordrng 1 W11550891 (AGITATOR) and 1 W11393685 (GEARCASE) and 1 W10752187 (SCREW)"

We serviced a

KENMORE DISHWASHER

Model KDTE104ESS3

Near Dallas, TX 75209

John

Job Details: 04/14/2023

Customer concern is upper rack too close to lower rack and upper spray arm is hitting dishes on bottom rack. Advised Customer how to use adjusters and maverick to highest position. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB700BW0

Near Garland, TX 75042

Patrick

Job Details: 04/14/2023

"Customer concern, unit control acting strangely. Must remove power and reapply to start cycle. No drain. Good entry to diag. No drain. No power to drain. No power from control. Must replace control. Customer declines estimate of $536.34."

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Dallas, TX 75287

Lane

Job Details: 04/14/2023

Customer stated dishwasher control panel doesn't work. Replaced control panel and performed multiple function tests after repair. All functions checked good at time of servire.

We serviced a

LG WASHER-FRONTLOAD

Model WM3900HWA

Near Plano, TX 75074

Patrick

Job Details: 04/14/2023

"Customer concern, unit making loud vibration during use. Found control board cover detached and jammed along side tub. Postponed properly. Tested with 6 towels. All checks good."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED6400SW1.

Near Carrollton, TX 75007

Lane

Job Details: 04/14/2023

Customer stated ryer drum doesn't turn. Performed diagnostics found both felt seals need replacing and rear bulkhead is damaged due to drum making contact. Drive motor failed to run several times during testing. ; ordrng 1 8557242 (Rear bulkhead) and 2 280140 (Felt seal)s and 2 WPW10314173 (Roller)s

We serviced a

LG WASHER-TOPLOAD

Model WT1001CW

Near Dallas, TX 75205

John

Job Details: 04/14/2023

Customer concern is washer will not drain. Found drain motor receiving proper voltage but not engaging. Also found shift motor creeking while operating. Stress tested shift motor fails after 3rd time activating. Needs new drain pump and shift motor. ; ordrng 1 5859EA1004P (Drain pump) and 1 4681EA1009C (Shift motor)

We serviced a

LG WASHER-FRONTLOAD

Model WM2501HVA

Near Dallas, TX 75214

John

Job Details: 04/14/2023

"Customer concern is washer not fully draining. Found when unit is full it will drain at proper rate but stops before unit is fully drained. Drain pump checks good. Found when pressure switch is taped gently and new cycle started, unit drained properly 2 times and then stops short again. Needs new pressure switch.; ordrng 1 6601ER1006E (Pressure switch)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/14/2023

"During process of gearcase install ,found washplate became seized to gearcase shaft requiring washplate to be cut out of unit to preform repair. Needs new washplate . Follow up visit scheduled for 4/26 8-12; ordrng 1 W10902814 (WASHPLATE)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV400EWHDWR/AA

Near Lewisville, TX 75067

Lane

Job Details: 04/14/2023

Customer stated dryer won't run. Performed diagnostics found faulty idler pulley. Replaced idler and performed multiple function tests. All functions checked good at time of service.; used 1 DC93-00634A (Idler pulley) from stock

We serviced a

LG RANGE

Model LRE3061ST/00

Near Dallas, TX 75243

John

Job Details: 04/14/2023

"Customer concern is oven not heating properly. Found when unit in broil mode, convection fan and element remain on until unit turned off. Needs new relay control board.; ordrng 1 EBR74164810 (Relay board)"

We serviced a

LG WASHER-TOPLOAD

Model WM2350HWC

Near Garland, TX 75044

Patrick

Job Details: 04/14/2023

"Customer concern, unit leaking during use. Found hole in door bellows. Must replace. ; ordrng 1 4986ER0004F (Bellows)"

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Rowlett, TX 75089

Patrick

Job Details: 04/14/2023

"Customer concern, during cycle unit displays ne then shuts down. Unable to remove unit from cabinet at this time. Customer to provide access on return. Must replace diverter, key, and sw. ; ordrng 1 4681ED3001D (Diverter motor) and 1 3W40025C (Diverter sw) and 1 MBJ32856401 (Diverter key)"

We serviced a

GE DISHWASHER

Model GSD5500G00WW

Near Plano, TX 75075

John

Job Details: 04/14/2023

"Customer concern is DW will not drain. Found when drain pump activated, drain is rattling very badly and getting hot, no water movement. Needs new drain pump. Found water connection under unit to be ridged copper line, with pipe dope and service valve stuck in open position unable to be closed. Advised Customer that valve will need to be changed before repair can be complete. Needs new drain pump. AHS to supply NLA part.; ordrng 1 WD19X10015 (Drain pump)"

We serviced a

GE COOKTOP

Model ZGU36N6H5SS

Near Plano, TX 75093

Lane

Job Details: 04/14/2023

Replaced burner tubs and orifice holder. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Tacoma, WA 98408

Cameron M.

Job Details: 04/14/2023

"Customer concern is that dishwasher produces f8e4 error. Cycle tested unit 10x , found no mechanical defects at time of service. Advised customer to monitor and call if issues persist."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF50K7500AW/A2

Near Orting, WA 98360

Cejay

Job Details: 04/14/2023

Installed new pcb display no operation. Verified 12v to display. Installed new main pcb. Display is now operational. Cycle tested unit all checks good.

We serviced a

KENMORE RANGE

Model 79072409014

Near Tacoma, WA 98405

Cejay

Job Details: 04/14/2023

Installed previously ordered ignitor harnes. Cycle tested all burners all checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US 03

Near Tacoma, WA 98409

Cejay

Job Details: 04/14/2023

Installed previously ordered damper. Customer could not provided load for cycle test. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4800BQ1

Near Lakewood, WA 98498

Cejay

Job Details: 04/14/2023

Installed previously ordered suspension rods. Preformed calibration cycle all checks good. Advised customer on proper loading practices.

We serviced a

LG DISHWASHER

Model LDP6810BD

Near Puyallup, WA 98375

Cejay

Job Details: 04/14/2023

"Installed previously ordered casing assembly, gasket and cover. Preformed service cycle to verify operation of fan motor. Advised customer to moniter dishwasher and to call if noise persists."

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN632SP116TW01

Near Puyallup, WA 98375

Cejay

Job Details: 04/14/2023

Installed previously ordered inlet valve. Cycle tested washer no leaks all checks good.

We serviced a

WHIRLPOOL RANGE

Model GGE388LXS02

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/14/2023

"Installed previously ordered infinite switches, cycle tested unit 3x. All checks good"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LEQ8000JQ3

Near Richardson, TX 75080

Lane

Job Details: 04/13/2023

Customer stated dryer won't turn on. Performed diagnostics found faulty door switch. Replaced switch and performed full function test. Advised customer on possible ventilation restriction. All functions checked good at time of service.; used 1 WPW10569603 () from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYWA

Near Dallas, TX 75248

Lane

Job Details: 04/13/2023

Customer sttsed dishwasher won't fill with water. Performed diagnostics found wires chewed on. Mouse caused damage to wire harness. Customer stated rodent has been taken care of.

We serviced a

GE DISHWASHER

Model GDF530PGM0WW

Near Dallas, TX 75243

Patrick

Job Details: 04/13/2023

"Customer concern, unit not turning on. Must replace ui.; ordrng 1 WD21X31909 (Ui)"

We serviced a

GE DISHWASHER

Model GDT535PSJ2SS

Near Dallas, TX 75206

Patrick

Job Details: 04/13/2023

"Replaced ui, tested unit. All checks good"

We serviced a

LG WASHER-TOPLOAD

Model WT7300CV

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/13/2023

"Customer concern is that washer produces noise during operation. Cycle tested unit empty, no defect found. Cycle tested unit with customer provided load of mixed towels and hand towels. Found stripped drain pump impeller, causing unit to produce squealing noise during drain Cycle. Needs new drain pump assembly. Follow up visit scheduled for 4/27 1-5; ordrng 1 AHA75673401 (PUMP ASSEMBLY,DRAIN)"

We serviced a

LG RANGE

Model LDE4413ST/00

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/13/2023

"Customer concern is that FL burner switch loose and will heat element without customer imput. FR burner doesn't heat. Found faulty contacts in FL infinite switche,causing element to heat without imput. Found faulty contacts in FR infinite switche ,causing loss of power signal to burner on high setting. Also found open element, causing FL element to not heat. Needs new switches and element. Requires auth ; ordrng 1 MEE62385301 (HEATER,RADIATION) and 2 EBF62174902 (SWITCH,ROTARY)s"

We serviced a

FRIGIDAIRE RANGE

Model LGEF3045KFK

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/13/2023

"Customer concern is that oven does not heat to set temperature only heats to 100 degrees. Tested power to unit, good 240v supply. Tested continuity of bake broil and convection elements, good. Tested continuity of harness, good.Tested ohms of temperature prode , pass. Preformed temperature checks, fail. Found sticking element relay, causing oven to not heat . Needs new control board and temp sensor and overlay. Customer declined repair at this time ."

We serviced a

GE WASHER-FRONTLOAD

Model GTW335ASN1WW

Near Dallas, TX 75254

John

Job Details: 04/13/2023

"Installed new control board. Using NuFi device, SET PERSONALITY. While testing, found that basket will only spin for approx 5 seconds and then stop. Found faulty RPS Sensor causing control board to not know speed of basket. Replaced RPS Sensor from truck stock. Ran all diagnostic tests available on NuFi device. All checks good.; used 1 WH03X32158 (SPEED SENSOR) from stock"

We serviced a

GE DISHWASHER

Model GDT550PYR3FS

Near Dallas, TX 75228

Patrick

Job Details: 04/13/2023

Replaced door harness. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Tacoma, WA 98404

Cejay

Job Details: 04/13/2023

"Installed previously ordered gearcase,cam, actuator, belt and sheild. Preformed calibration cycle. Cycle tested washer all checks good"

We serviced a

LG WASHER-FRONTLOAD

Model WM3370HWA

Near DuPont, WA 98327

Cejay

Job Details: 04/13/2023

Customer concern is that washer is leaking from the door. Water stains on front panel and on inner door. Debris on door glass and tub seal. Cleaned glass and tub seal.no visual defects on tub seal. Cycle tested washer no leak. Also found heavy suds. Advised customer on door glass and tub seal maintenance. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW

Near Garland, TX 75040

Lane

Job Details: 04/13/2023

Replaced main board and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE WASHER-FRONTLOAD

Model GFW400SCK0WW

Near Lake Tapps, WA 98391

Cameron M.

Job Details: 04/13/2023

"Customer concern is that washer paused mid cycle, and wire came off unit. Found outer tub ring disengaged from door boot. Reinstalled tub ring, cycle tested unit. Found no mechanical defects. Advised customer on using high quality detergent. Also Advised customer on regular cleaning intervals."

We serviced a

KENMORE LAUNDRY CENTER

Model 41761723510

Near University Place, WA 98466

Cejay

Job Details: 04/13/2023

"Installed previously ordered idler braket and belt. Prefor,ed airflow test failed (red) advised customer dryer vent needs service before resuming operation of dryer. Tenet signed airflow acknowledgement."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH1

Near Tacoma, WA 98406

Cejay

Job Details: 04/13/2023

"Installed previously ordered AHS supplied control panel, spray arm and sump assembly. Preformed service cycle to verify repair all checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM2277H

Near Tacoma, WA 98402

Cejay

Job Details: 04/13/2023

Customer concern is tjat washer is not completeing a cycle and washer had show EE error. Entered service mode TE error. Thermistor 85.8k ohms. Needs new main control and thermistor. Advised customer parts are discontinued. AHS to supply. Requires auth.; ordrng 1 6871ER1003C (Main pcb) and 1 6322FR2046C (THERMISTOR)

We serviced a

SAMSUNG DISHWASHER

Model DMT400RHS/XAA

Near Dallas, TX 75219

John

Job Details: 04/13/2023

"Came to install case break and inlet. Found service valve still closed from prior visit, however water is still entering machine. Removed hose from inlet valveand found service valve not fully closing. Valve was checks on first visit and closed propely. Advised Customer that a plumber will be needed to replace service valve before DW can be repaired.; O-emld tckt"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.21102012

Near Grand Prairie, TX 75051

John

Job Details: 04/13/2023

"Installed new drain pump, actuator, and tub ring. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSB6300PW0

Near Coppell, TX 75019

John

Job Details: 04/13/2023

"Customer concern is washer leaking. Upon disassembly found, leaking inlet valve, hole in vacuum hose and cracked vacuum break as well as large hole in tub and broken tub ring. Needs new inlet valve assy, basket, tub, and tub ring.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 63849 (Tub) and 1 W10389328 (Basket assy) and 1 W10880720 (Tub ring) and 1 285809 (Cam) and 1 WP3979346 (Inlet valve) and 1 WP8317926 (Hose) and 1 WP3360977 (Vacuum break)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Puyallup, WA 98372

Cameron M.

Job Details: 04/13/2023

"Customer concern is that dishwasher does not drain. Cycle tested unit, found heavy buildup of debris and sludge in airgap and hoses ,causing unit to not drain. Cleared debris. Cycle tested unit 3x .all checks good advised customer on using high quality detergent. Also Advised customer on regular cleaning intervals for optimal performance"

We serviced a

SAMSUNG RANGE

Model NX58M5600SW/AA

Near Tacoma, WA 98444

Cameron M.

Job Details: 04/13/2023

"Installed previously ordered door plunger, cycle tested unit. All checks good."

We serviced a

LG DISHWASHER

Model LDT5678SS

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/13/2023

"Customer concern is that dishwasher beeps at beginning of cycle repeating through cycle flashing center led , not completing cycle no observed errors. Cycle tested unit, found unit will beep and flash center led as though unit is experiencing interaction with user. Inspected user board and all internal door components for water intrusion or corrosion, clear. Advised customer per lg no known testing procedure available for symptoms of unit. Advised customer ui most likely components in beginning stages of failure. Follow up visit scheduled for 4/18 8-12; ordrng 1 AGM75469910 (PARTS ASSEMBLY,SVC)"

We serviced a

FRIGIDAIRE RANGE

Model GCRG3038AFB

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/13/2023

"Customer inspected new overlay, customer declined repair."

We serviced a

GE DRYER-ELECTRIC

Model PTD60EBSR1WS

Near Rockwall, TX 75087

Lane

Job Details: 04/13/2023

Customer ststated dryer is not drying efficiently. Performed diagnostics found restriction in dryer vent. Instructed on cycle selection and eco settings. All functions checked good at time of service.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5200W/A3

Near University Place, WA 98466

Cejay

Job Details: 04/13/2023

Customer concern is that dryer is making a noise durring operation. Found debris in blower wheel and lint chute causing noise durring operation. Removed debris. Preformed airflow test pass green.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9400SW2

Near Coppell, TX 75019

John

Job Details: 04/13/2023

"Customer concern is dryer not starting, giving F01 error. Per tech data, must replace control board. AHS to supply NLA parts.; ordrng 1 WPW10174745 (elect control board)"

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN63RSN115TW01

Near Plano, TX 75024

Lane

Job Details: 04/13/2023

Customer stated washer won't drain. Performed diagnostics found loose connection at door lock assembly. Corrected connection and performed multiple function tests. All functions checked good at time of service.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79640311900

Near Plano, TX 75024

Lane

Job Details: 04/13/2023

Customer stated washer started making a abnormal noise recently. Performed diagnostics foumd rotor hub was loose causing contact between stater and rotor assembly. Advise replacing rotor and hall sensor to guarantee proper motor function. Customer just wants to have motor tightened down labor only. Customer was made aware that there is no warranty on this repair if parts are not changed.

We serviced a

GE WASHER-TOPLOAD

Model GTW330ASK3WW

Near Rockwall, TX 75087

Patrick

Job Details: 04/12/2023

"Replaced transmission, clutch, pulley, tested unit. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2 11

Near Rockwall, TX 75032

Patrick

Job Details: 04/12/2023

Replaced controls and drain hose. Tested unit all checks good

We serviced a

ELECTROLUX WALL OVEN

Model E30EW85GPS4

Near Dallas, TX 75240

Patrick

Job Details: 04/12/2023

"Replaced element. Tested unit, all checks good"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA54R7600AC/US

Near Buckley, WA 98321

Cejay

Job Details: 04/12/2023

"Customer concern is that washer is making a grinding noise durring agitation. Pulled error codes. DC,6C2,DC,UB,DC1,UB,DC, visual inspection of washplate good. Found failed gearcase causing noise durring agitation. Needs new gearcase and clutch motor. Requires auth.; ordrng 1 DC97-18439B (ASSY CLUTCH-MODULE) and 1 DC31-20014C (MOTOR DRAIN)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Sumner, WA 98390

Cejay

Job Details: 04/12/2023

"Door code attached to WO, called customer for permission to enter property. Customer concsrn is that dishwasher is not draining. Pulled error codes. F8E1F5E1,F8E2,F6E6. Found clog in high loop and drain line hose causing drain error. Unable to remove clog. Needs new high loop line, drain line and drain pump. Follow up scheduled for 04/24 1-5pm; ordrng 1 WPW10545278 (HOSE-DRAIN) and 1 WPW10348269 (PUMP-DRAIN) and 1 8269144A (6' D/W DRAIN HOSE-STRAIG)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050A

Near Puyallup, WA 98371

Cejay

Job Details: 04/12/2023

Customer concern is that washer is not completeing a cycle. Found damage to lid assembly. Cycle tested washer with a load and could not replicate error. Possible lid damage causing washer to pause durring spin cycle. Needs new lid asssembly. Follow up scheduled for 04/24 1-5pm serial is unavailable as sticker is worn ; ordrng 1 DC97-21510U (LID)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC465HW2

Near McKinney, TX 75071

Lane

Job Details: 04/12/2023

Replaced ordered hose and pump. Performed function and leak tests after repair. All functions checked good at time of service

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HVA/01

Near Dallas, TX 75287

John

Job Details: 04/12/2023

"Customer concern is washer leaking worse after dispenser was replaced. Found previous tech installed incorrect dispenser assy. and in doing so, bent the braket between dispenser and control panel. When dispenser was incorrectly forced into place it broke tabs on the control panel. Also found inlet hoses stretched very tight due to incorrect dispenser being installed. Will need new dispenser assy, control panel, and braket to resolve issue.; ordrng 1 ACZ74070501 (Dispenser assy) and 1 MCU62441102 (Dispenser Bottom) and 1 AGL74115153 (Control panel) and 1 MDQ65478101 (Fram assy)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.92273100

Near Irving, TX 75062

John

Job Details: 04/12/2023

"Customer concern is washer will not start, just hums. Found timer skipping gears and getting hung up in spots. Also found open start winding on motor as well as moisture damaged capacitor. Needs new motor, timer, and capacitor.; ordrng 1 WP661600 (drive motor) and 1 WP8572717 (start capacitor) and 1 WP661597 (timer) and 1 285753A (coupling,motor)"

We serviced a

GE WASHER-FRONTLOAD

Model GFW850SPN0RS

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/12/2023

"Customer concern is that washer makes noise during spin cycle. Cycle tested unit empty via rinse and spin, no defect found. Cycle tested unit with customer provided load of towels, no mechanical defect found. Found sub floor transmitting movement of washer and dryer, causing unit to shake and rattle. Advised customer of cause of issues. Advised customer unit operating as designed."

We serviced a

WHIRLPOOL WALL OVEN

Model GBS307PRS01

Near Dallas, TX 75243

Lane

Job Details: 04/12/2023

Installed remanufactured relay board. Performed multiple function tests after repair. Oven is functioning correctly at time of service.

We serviced a

KENMORE WASHER-TOPLOAD

Model 41790814001

Near Dallas, TX 75204

Lane

Job Details: 04/12/2023

Customer stated washer leaked water on the first load ran after moving in. Performed diagnostics found tub seal leaking. Agitator bolt is rusted beyond traditional removal.spin basket and trunnion assembly will haft to be replaced due to corrosion. All hardware related to spin basket and trunnion assembly will be needed. Transmission assembly and drive hub will be needed for proper spin basket and trunnion installation. ; ordrng 1 134737100 (Transmission) and 1 5303279394 (Tub seal) and 1 134418700 (Drive hub) and 1 131605901 (Agitator) and 1 131468900 (Agitator bolt) and 5 137546400 (Trunnion bolt)s and 1 137107000 (Locking plate) and 1 131545101 (Trunnion) and 2 137539500 (Screw)s and 1 131221310 (Spin basket) and 1 3204405 (Spin bearing) and 1 5308002401 (Washer)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UB3A

Near Dallas, TX 75228

Lane

Job Details: 04/12/2023

Customer stated dishwasher is unresponsive and fills with water when sink is used. Performed diagnostics found dishwasher is hitting counter top preventing door from closing correctly. Drain hose is not ran in a high loop causing flow back. Leveling legs are adjusted to the furthest extent possible to clear counter top. Dishwasher installation needs to be corrected for dishwasher to run correctly.

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FEX831CS0

Near Dallas, TX 75218

Lane

Job Details: 04/12/2023

Customer ststated laundry center is smoking when washer runs and dryer doesn't heat. Performed diagnostics found washer belt broken due to oil leaking from transmission. Transmission belt and tub seal need replacing. Dryer has faulty heating element causing the no heat condition.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW9

Near DuPont, WA 98327

Cameron M.

Job Details: 04/12/2023

"Customer concern is that dishwasher does not heat and dry dishes found F7e1 (not heating) via service mode. Cycle tested unit, found airgap leak during drain Cycle. Also found open element, causing unit to not heat and dry dishes. Needs new element. Attempted to call customer to schedule return visit , left voice mail to schedule with office. ; ordrng 1 W10518394 (HEATER)"

We serviced a

GE DISHWASHER

Model GDF610PMJ2ES

Near Puyallup, WA 98371

Cejay

Job Details: 04/12/2023

Customer concern is that dishwasher stoped draining and was leaking from door. Found seized drain pump causing washer not to drain also causing washer to overfill. Needs new drain pump. Follow up s heduled for 04/21 8-12pm; ordrng 1 WD19X25187 (SINGLE SPEED DRAIN PUMP KIT)

We serviced a

GE DISHWASHER

Model GPT225SSL0SS

Near Tacoma, WA 98404

Cameron M.

Job Details: 04/12/2023

"Installed previously ordered drain pump. Cycle tested unit, found severe resistance in drain flow. Needs new drain hose asm. Follow up visit scheduled for the 4/28 1-5; ordrng 1 WD15X30838 (UNICOUPLE ASM WITH FAUCET ADAPTER)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSC9000PW0

Near Tacoma, WA 98404

Cameron M.

Job Details: 04/12/2023

Installed previously ordered coupler and lid switch. Cycle tested unit. All checks good

We serviced a

GE RANGE

Model JB735SP1SS

Near Tacoma, WA 98498

Cameron M.

Job Details: 04/12/2023

"Customer concern is that glass is cracked. Found broken glass with piece fallen in on element, causing difficulty using burner. Needs new glasstop. Requires auth; ordrng 1 WB62X25972 (RANGETOP GLASS ASM)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW2

Near Orting, WA 98360

Cejay

Job Details: 04/12/2023

"Installed previously ordered gearcase and slider, preformed calibration cycle to verify repair all checks good."

We serviced a

GE RANGE

Model JB630DF4WW

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/12/2023

"Installed previously ordered board,overlay and probe. Cycle tested unit all checks good"

We serviced a

LG WASHER-FRONTLOAD

Model WM2301HW

Near Dallas, TX 75209

John

Job Details: 04/12/2023

Customer concern is washer leaking from dispenser drawer and unit fills while not in use. Found gap between dispenser and control panel causing leak as well as drawer being very tight and difficult to remove. Attempted to tight screws on dispenser and found that they are stripped. Also found inlet valves not fully closing and allowing water into unit when not in use. Needs new inlet valves and dispenser assy.; ordrng 1 5220FR2006H (Inlet valve) and 1 5220FR2075L (Inlet valve) and 1 4925ER1015B (Dispenser) and 1 AGL33683741 (Dispenser drawer)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSR6332KQ0

Near Carrollton, TX 75007

John

Job Details: 04/12/2023

"Customer concern is washer stops agitating randomly. Customer states than unit works after it has been sitting for awhile. Ran normal high agitate cycle. Found washer will agitate but motor gets very hot. Paused agitate cycle and restarted, motor hums and doesn't spin. Also found drain pump not spinning freely. Needs new drain pump, motor and coupler.; ordrng 1 WP3363394 (Pump drain) and 1 WP661600 (Motor) and 1 285753A (Coupler)"

We serviced a

LG DISHWASHER

Model LDF5678BD

Near Mesquite, TX 75149

Patrick

Job Details: 04/12/2023

Under sink plumbing inaccessible. Customer must have shut valves revealed for work to be completed. ; O-emld tckt

We serviced a

FRIGIDAIRE RANGE

Model PLEB30T9DCA

Near Heath, TX 75032

Patrick

Job Details: 04/12/2023

Replaced control board. Tested unit. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11087729701

Near Puyallup, WA 98371

Cejay

Job Details: 04/11/2023

"Customer is that dryer was making a noise and now drum is not spinning. Found failed idler and damaged belt causing noise and dryer not to operate. Installed new belt and idler, cycle tested dryer all checks good. ; used 1 279640 (PULLEY,IDLER), and 1 341241 (BELT,DRIVE) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.20022014

Near Carrollton, TX 75007

John

Job Details: 04/11/2023

"Installed new belt, actuator, and cam. All checks good.; used 1 W10721967 (CAM) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FBD2400KW5B

Near Irving, TX 75062

Lane

Job Details: 04/11/2023

Customer stated dishwasher won't drain. Performed diagnostics foumd foreign object in unit. Removed object and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model GDF520PSF4SS

Near Plano, TX 75074

John

Job Details: 04/11/2023

Customer concern is DW leaking from underneath. Found hose between diverter and wash pump split and leaking. Needs new diverter.; ordrng 1 WD35X10386 (DIVERTER ASM KIT)

We serviced a

GE DISHWASHER

Model GDT635HMM0ES

Near Wylie, TX 75098

John

Job Details: 04/11/2023

Customer concern is DW leaking from underneath. Found diverter hose split by clamp causing leak. Replaced diverter from truck stock. All checks good. Left leaking part with customer.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3.

Near Irving, TX 75038

Lane

Job Details: 04/11/2023

"Customer stated dryer doesn't turn on and made strange noise. Performed diagnostics found faulty idler, broken belt and damaged roller.. Replaced rotating parts and performed full function test. Dryer checks good at time of service.; used 1 6602-001655 (Belt), 1 DC93-00634A (Idler pulley), and 1 DC97-16782A (ASSY PLASTIC SUPPORTOR) from stock"

We serviced a

KENMORE RANGE

Model 790.78628703

Near Farmers Branch, TX 75244

John

Job Details: 04/11/2023

"Customer concern is front left burner not lighting. Found when burner is turned on, no spark on any burner. When all other burners are turned on, Front left will spark but is significantly weaker than the rest. Gas flow checks good. Recommend replacing spark harness, spark module, and left front burner/igniter assy.; ordrng 1 316219019 (WIRING HARNESS) and 1 316135702 (Spark module) and 1 316237805 (Left Front IGNITOR/ORIFICE ASS) and 6 316240600 (Screw)s"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Irving, TX 75063

Lane

Job Details: 04/11/2023

Customer stated dishwasher would not drain. Performed diagnostics found control locked and drain hose not ran correctly. Unlocked control and fixed drain hose. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE5500AY0

Near Mesquite, TX 75149

Patrick

Job Details: 04/11/2023

"Control blinking on/ off intermittently. Reset connections, terminal block checks good. Must replace control. ; ordrng 1 33003028 (Control)"

We serviced a

LG WASHER-FRONTLOAD

Model WM4270HWA 01

Near Carrollton, TX 75007

Lane

Job Details: 04/11/2023

Replaced user control and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75228

Patrick

Job Details: 04/11/2023

Replaced console and loud. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/11/2023

"Customer concern is that washer produces noise during operation. Found stripped pully due to loose pully nut, causing noise during operation. Found damaged shifter causing grinding noise during operation. Found actuator filed ,causing shifter to no locate properly resulting in grinding noise. Needs new cam,belt and actuator. Installed new parts cycle tested, all checks good. ; used 1 W10721967 (CAM), 1 W11239857 (BELT), and 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL COOKTOP

Model SCS3617RS01

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/11/2023

"Customer concern is that all burners do not ignite. Found heavy spill over preventing adequate gas flow. Cleaned ignitor and burner bodies except front right. tested again, fail. Needs new ignitors, burner bodies, switch hardness and spark module. REQUIRES AUTH; ordrng 1 WPW10110491 (MODULE-SPK) and 1 WP4456905 (HARNS-WIRE) and 1 WPW10406243 (BURNR-HEAD (FR)) and 2 WPW10406283 (BURNR-HEAD (RR FL))s and 1 WPW10406797 (BURNR-HEAD (LF)) and 8 WP4449809 (SCREW)s and 2 4456626 (HARNESS; IGNIT 15')s and 2 4456627 (HARNESS; IGNIT 28')s"

We serviced a

MAYTAG RANGE

Model MGT8775XS00

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/11/2023

"Customer concern is that upper oven does not heat, produces gas smell on both bake and broil cycles of upper oven. Preformed Amp draw test of broil ignitor, failed 0amp draw . Good 120v supply to ignitor. Found failed ignitor causing no heat concern. Tested bake of upper oven. Found only ignitor half of manifold ignites leaving left side un- lit producing concern of gas smell. Needs new bake and broil ignitor, and bake and broil manifolds. Follow up visit scheduled for 4/26 1-5; ordrng 1 W11245221 (BURNR-BRLR) and 1 WPW10324738 (IGNTR-OVEN (Bake upper oven)) and 1 W11174122 (BURNR-OVEN (upper bake ))"

We serviced a

KENMORE DISHWASHER

Model 66513273K118

Near Enumclaw, WA 98022

Cameron M.

Job Details: 04/11/2023

"Customer concern is that dishwasher top rak wheels broke, and leaks . Found broken top rack wheels, causing rack to fall. Also found spray arm separation, causing water to be directed at base of door inducing leak. Found calapsed tub seal, allowing water to bypass door during operation. Needs new wheels,spray arms,and gasket . Follow up visit scheduled for 4/18 10-2; ordrng 1 WPW10376691 (ARM-SPRAY (lower)) and 1 W11498831 (GASKET) and 1 WPW10376693 (ARM-SPRAY(upper))"