Service History 48 - RPS Appliance Repair

We serviced a

JENN-AIR DISHWASHER

Model JDB8200AWS0

Near Tacoma, WA 98407

Cejay

Job Details: 04/11/2023

"Customer concern is that dishwasher is not filling with water. Pulled error codes. 6-4,6-6,6-1,8-1. Found debris under float switch causing dishwasher not to fill with water. Removed debris and preformed service cycle. All fucntion are operational. Cycle tested dishwasher all checks good. Advised customer on preforming regular cleaning cycles and filter maintenance."

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Orting, WA 98360

Cameron M.

Job Details: 04/11/2023

"Customer concern is that dishwasher does not power. Verified voltage supply from main board to user interface, good 13vdc. Needs new ui. Installed new ui. Cycle tested unit, all checks good."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/11/2023

"Customer concern is that dishwasher will leak while off and has caused water damage to flooring. Customer advised unit has been unused since creating work order. Inspected door and sweeper seal, no defect. Found corrosion result of past leak from fill hose, also found loose fill hose connection to copper inlet fitting. Tightend fitting. Cycle tested unit, found no obvious evidence of leak. Advised customer to monitor and record if issue persist."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6300AV/US

Near Tacoma, WA 98465

Cejay

Job Details: 04/11/2023

Customer concern is that washer is making a noise durring spin cycle. Found fallen basket causing excessive tub play. Needs new rear tub and drum assembly. Advised customer washer will need to be made acessible for repair. Requires auth. Requires second tech. ; ordrng 1 DC97-21594C (ASSY S.TUB BACK) and 1 DC97-21456 (ASSY DRUM-MODULE)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Lakewood, WA 98499

Cejay

Job Details: 04/11/2023

"Customer concern is that dishwasher is not turning on. Unit not receiving 120v. Reser breaker. Now receiving 120v at main board, confirmed 12v to UI. No stored errors. Preformed service cycle, all functions operational. Advised customer if issue happens agian electrianmay be need to diagnose loss of power from breaker."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022242510

Near Dallas, TX 75227

Patrick

Job Details: 04/11/2023

"Customer concern, unit does not complete cycle. F8e1 long fill. Inlet valve check good. Manual test good lock, good agitate, good spin. Good tach test. Must replace main control. ; ordrng 1 W11125014 (Main control)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050AW/A4

Near Garland, TX 75040

Lane

Job Details: 04/11/2023

"Rep.aced drain pu,mp motor and performed full function test. All functions checked good at time of service."

We serviced a

OTHER RANGE

Model n/a

Near Garland, TX 75042

John

Job Details: 04/11/2023

Customer concern is Left Rear burner not comming on and both ovens heat 100 degrees above what they're set to. Found Make of unit is Montgomery Wards and there is no model or serial tag available. Unit needsnew Left Rear burner and infinite switch as well as both oven thermostats. AHS to research and supply parts as no Model number available.; O-emld tckt

We serviced a

GE DISHWASHER

Model DDT595SMJ2ES

Near Garland, TX 75040

Lane

Job Details: 04/11/2023

Customer stated dishwasher was behaving abnormally. Customer was able to cycle power to get dishwasher functioning for some time. Advise replacing main board and user control to correct current issues.; ordrng 1 WD21X24901 (Main board) and 1 WD21X23461 (User interface.)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSQ8520JQ0

Near Mesquite, TX 75149

Patrick

Job Details: 04/10/2023

"Customer concern, unit will not spin. Found transmission banging loudly once basket was freed by hand. Must replace drive components. ; ordrng 1 W10820043 (Basket drive) and 1 285785 (Clutch) and 1 3360629 (Transmission) and 1 285753A (Coupler)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB850YG1

Near Graham, WA 98338

Cameron M.

Job Details: 04/10/2023

"Customer concern is that washer leaks water from left rear corner of unit. Cycle tested unit, found broken bleach dispenser hose, causing leak from left rear corner. Also found severe rust around bleach dispenser allowing dispenser to sage. Found failed bearing, causing noise during spin cycle. Needs new lid,bleach dispenser and bearing. Advised customer parts show NLA. Customer declined repair at this time. Collected 95+tax via"

We serviced a

KENMORE RANGE

Model 79094473801

Near Graham, WA 98338

Cejay

Job Details: 04/10/2023

"Installed previously ordered main control and overlay, installed new spade connections. Cycle tested oven all checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Wylie, TX 75098

John

Job Details: 04/10/2023

Installed new drain pump. All checks good.

We serviced a

FRIGIDAIRE WALL OVEN

Model FGET3069UFB

Near Plano, TX 75093

Lane

Job Details: 04/10/2023

Customer stated there getting more than one fault code d-0 and f45 Performed function test and found cooling fan running correctly and not faulting out. Control panel became unresponsive and main board began to cycle upper fan on and off randomly. Upper fan with user and main controls need replacing. ; ordrng 1 5304524017 (Control panel) and 1 316475806 (Control board) and 1 5304528825 (Fan motor)

We serviced a

HOTPOINT DISHWASHER

Model ADW1100N10WW

Near Spanaway, WA 98387

Branden W.

Job Details: 04/10/2023

"Customer concern is that dishwasher does not operate. Found water supply valve under sink turned off causing dishwasher to not fill or wash. Turned water on. Cycle tested x10. Unit operating as designed. Heavy suds build up in unit. Flushed numerous times. Suds still present. Advised custo,er to run empty to flush suds."

We serviced a

GE WALL OVEN

Model JT3800SH7SS

Near Bonney Lake, WA 98391

Cejay

Job Details: 04/10/2023

Installed previously ordered parts and verified repair with customer.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2

Near Plano, TX 75093

Lane

Job Details: 04/10/2023

Customernststed dryer stopped heating. Performed diagnostics found faulty heater assembly and failed drum roller. Replaced parts and performed multiple function tests after repair.; ordrng 1 Dc97-14486a (Heating element) and 1 DC97-16782A (Roller)

We serviced a

GE RANGE

Model JB645DK4BB

Near Dallas, TX 75243

Lane

Job Details: 04/10/2023

I stalled bothe front burners with switches. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FAFS4272LW0

Near Plano, TX 75074

Lane

Job Details: 04/10/2023

Ustomernsttsed washer wouldn't stop filling intermittently. Performed diagnostics found cold fill valve leaking and stuck open. Replaced water inlet valve assembly. Performed leak check after repair. Advised customer supply valves in wall need to bereplaced. Valves are carrotted and possibly leaking.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB725BW00

Near Puyallup, WA 98374

Cejay

Job Details: 04/10/2023

"Installed previously ordered belts and idler pully. Found damaged element wire causing buzzing noise. Repaired element connection, cycle tested dryer verified noise eliminated with customer."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC200XW2

Near Dallas, TX 75219

John

Job Details: 04/10/2023

Customer concerns washer leaking. Found 2 suspension rods have failed causing tub and basket to lean away from inlet causing leak. Needs new suspension rods and tub ring.; ordrng 1 W10780048 (Damper kit) and 1 WPW10215107 (Tub ring)

We serviced a

KENMORE DISHWASHER

Model 665.12773K311

Near Dallas, TX 75219

John

Job Details: 04/10/2023

"Customer cocnern is DW leaking when draining. Found clogged air gap causing drain water to leak onto counter top. Cleaned air gap, no change. Found clog beneath disposal at P trap. Advised Customer that a plumber will be necessary to resolve issue. All other checks good."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MAH5500BWW

Near Irving, TX 75063

John

Job Details: 04/10/2023

Customer concern is washer leaking. Found 2 small holes in door boot causining leak. Needs new door boot.; ordrng 1 12002533 (Door boot)

We serviced a

MAYTAG RANGE

Model MGR5750ADA

Near Carrollton, TX 75007

John

Job Details: 04/10/2023

Customer concern is oven bake burner not igniting. Found control board not sending any voltage to igniter causing burner to not light. Needs new control board and igniter.; ordrng 1 12400035 (Igniter kit) and 1 12001627 (Control board)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC400XW0

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/10/2023

"Installed previously ordered capacitor, cycle tested unit, all checks good customer declined to retain old part"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Dallas, TX 75218

Patrick

Job Details: 04/10/2023

"Customer concern, unit noisy during spin. Tested with 6 bath towels. All checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11027042603

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/10/2023

"Customer concern is that washer goes out of balance during spin cycle. Found failed suspension rods. Causing out of balance condition. Needs new suspension rods. Installed new suspension rods,cycle tested unit with customer provided load of towels. All checks good. Customer declined to retain old part. Collected payment via check. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3

Near Dallas, TX 75218

Patrick

Job Details: 04/10/2023

"Customer concern unit seems to overheat. Found clogged home vent. Good tumble, good heat. Air test passed when disconnected. Customer must have vent professionally cleaned to prevent further failures."

We serviced a

KENMORE DISHWASHER

Model 66513073K216

Near Tacoma, WA 98418

Cameron M.

Job Details: 04/10/2023

"Installed previously ordered pump and grommet, cycle tested unit. All checks good."

We serviced a

KENMORE DISHWASHER

Model 36315179000

Near Tacoma, WA 98408

Branden W.

Job Details: 04/10/2023

Customer concern is that dishwasher does not clean and leaves water in bottom after cycle. Cycle tested unit. Found no water pressure or spray pattern issues. Drain operates as designed. Heater operates as designed. Found no issues related to poor wash or drain conditions. Advised a high loop should be made with drain hose undersink to prevent sink water back filling into dishwasher. Did find leak from drain solenoid. Also found several rack wheels falling off. Needs new wash pump assembly and wheels. ; ordrng 1 WD26X10013 (motor/pump assy) and 6 WD12X271 (roller asy)s

We serviced a

GE COOKTOP

Model JGP336BEV2BB

Near Orting, WA 98360

Cejay

Job Details: 04/10/2023

Tech was assigned as a helper;

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/10/2023

Installed previously ordered lid. Cycle tested unit. All checks good. Advised customer on regular cleaning intervals. Advised customer on using high quality detergent. Customer declined to retain old part. Collected payment via card payment

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF50K7500AW/A2

Near Orting, WA 98360

Cejay

Job Details: 04/10/2023

"Ustomer concern is that washer dose not power on. Upon arrival unit was disassembled. Confirmed 120v at outlet. Confirmed at UI connection 12v pin 5 ground to pin 6 and 5v pin 4 to pin 5 ground to UI no operation, needs new UI board. Collected 198.74 for follow up. Balnce due upon return 198.40; ordrng 1 DC92-01802K (ASSY PCB DISPLAY)"

We serviced a

LG DISHWASHER

Model LDF8072ST

Near Dallas, TX 75214

Patrick

Job Details: 04/10/2023

"Replaced motor, tested unit. All checks good at this time."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50T5300AC/ US 01

Near Dallas, TX 75211

Patrick

Job Details: 04/10/2023

Replaced inlet valve and dampers. Tested unit. All checks good.

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA 03

Near Tacoma, WA 98498

Branden W.

Job Details: 04/10/2023

"Customer concern is that range trips breaker. Unit unplugged upon arrival. Plugged unit in. Cycle tested burners, bake and broil. All operating. Took rear control panel off and found Roach infestation in boards. Left unit unplugged. Advise that an exterminator is needed. Also advised infestation is not covered."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV40J3000EW/A2 02

Near Spanaway, WA 98387

Branden W.

Job Details: 04/10/2023

"Customer concern is dryer takes multiple cycles to dry. Cycle tested temperatures, in range. Performed airflow test, failed. Cleaned lint trap. Tested again, fails. Dryer operating as designed. No mechanical failures. Dryer duct needs to be cleaned to restore proper airflow. Advised customer."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Dallas, TX 75205

Lane

Job Details: 04/07/2023

Customer stated dishwasher leaked water after repair. Preformed diagnostics found mo current leaks or any signs of water leaking. All functions checked good at time of service. Having customer pay closer attention to variables if leak returns.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC200XW1

Near Plano, TX 75075

John

Job Details: 04/07/2023

"Customer concern is dryer shuts off randomly and taking too long to dry. Found burnt plug caused by loose connection in outlet, causing unit to shut off, as well as crushed vent hose. Ran vent check, fails red. Advised Customer that an electrician will be necessary to replace outlet and vents need to be cleaned as well as vent hose replaced. All other checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.20022014

Near Carrollton, TX 75007

John

Job Details: 04/07/2023

"Customer concern is washer making a squeeling noise during agitate. Tested unit, confirmed noise. Found worn belt and almost striped clutch caused by actuator not fully engaging. Needs new belt, cam assy, and actuator.; ordrng 1 W10913953 (Actuator) and 1 WPW10006384 (Belt), used 1 W10721967 (CAM) from stock"

We serviced a

LG DRYER-ELECTRIC

Model DLE4970W

Near Dallas, TX 75218

John

Job Details: 04/07/2023

Customer concern is dryer will not power on. Found burnt prong on power cord causing unit to not power on unless plug is removed from outlet approximately 1/4'. Advised Customer that an electrician will be necessary to replace outlet.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LC0

Near Rockwall, TX 75087

Patrick

Job Details: 04/07/2023

Replaced sensor. Tested unit. All checks good

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Rockwall, TX 75087

Patrick

Job Details: 04/07/2023

Replaced drain pump and control board. Tested unit. All checks good

We serviced a

GE DISHWASHER

Model GDT535PSJ2SS

Near Dallas, TX 75206

Patrick

Job Details: 04/07/2023

"Customer concern, unit keypad inop. Confirmed. Must replace ui; ordrng 1 WD21X31910 (Ui configured)"

We serviced a

LG WASHER-FRONTLOAD

Model WT5070CW

Near Dallas, TX 75238

Lane

Job Details: 04/07/2023

Customer stated washer hets out of balance on small loads. Performed full diagnostics with load. Instructed customer on load size and sorting. No failures were found during test.

We serviced a

KENMORE RANGE

Model 79072409014

Near Tacoma, WA 98405

Cejay

Job Details: 04/07/2023

Customer concern is front burners do not ignite. Found failed ignitor switch causing fron burns not to ignite. Needs new ignitor switches. Follow up scheduled for 04/14 1-5pm; ordrng 1 316580611 (HARNESS-IGNITOR)

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FVPA3

Near University Place, WA 98467

Cejay

Job Details: 04/07/2023

"Installed previously ordered inlet valve, clip and positioner. Cleaned airgap of debris. Cycle tested dishwasher all checks good. Left failed inlet valve with customer."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model GEW9200LW1

Near Dallas, TX 75206

Patrick

Job Details: 04/07/2023

"Customer concern, unit not heating. Confirmed. Passed air test yellow. Found open element. Replaced from truck stock. Tested unit. All checks good. ; used 1 WP3387747 (Element) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FES365ECE

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/07/2023

"Installed previously ordered door switch, cycle tested unit, all checks good"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79640272900

Near Dallas, TX 75228

Patrick

Job Details: 04/07/2023

Replaced noise filter. Tested unit. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11065132411

Near Mesquite, TX 75150

Patrick

Job Details: 04/07/2023

"Customer concern, unit not spinning, not drying clothes. Found torn belt. Replaced from truck stock. Good motor, good heat. All checks good; used 1 341241 (Drive belt) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020222511

Near Spanaway, WA 98387

Cameron M.

Job Details: 04/07/2023

"Installed previously ordered main board. Preformed ohms reading of drain pump, failed out of range. Needs new drain pump. Installed new drain pump. Cycle tested unit 3x, all checks good. Advised customer on regular cleaning intervals for optimal performance."

We serviced a

KENMORE DISHWASHER

Model 665.13032K113

Near Tacoma, WA 98405

Cameron M.

Job Details: 04/07/2023

"Customer concern is that dishwasher produces grinding noise during operation. Cycle tested unit .Found stripped drain pump. Causing grinding noise during drain Cycle. Needs new drain pump. Installed new drain pump. Cycle tested unit found dead spot in wash pump, causing unit to not wash properly. Needs new wash pump and grommet. Follow up visit scheduled for 4/18 8-12; ordrng 1 WPW10538166 (GROMMET) and 1 W11032770 (MOTOR-PUMP), used 1 WPW10348269 (PUMP-DRAIN) from stock"

We serviced a

MAYTAG RANGE

Model MGC6430BDB

Near Murphy, TX 75094

Lane

Job Details: 04/07/2023

Customer stated right front burner continuously trys to ignite unless turned on. Other burners won't light some times. Burner switches and spark module need replacing. Attempted to disassemble unit to find burner screea are sized. All orifice holders with new hardware need to be replaced with module and burner switches. Ignitors also need replacing. ; ordrng 10 WP3368921 (Screw)s and 1 WP74007696 (Burner switches) and 2 WP7527P028-60 (Orifice holder)s and 1 WP7527P023-60 (Orifice holder) and 1 WP7527P026-60 (Orifice holder) and 1 WP7431P064-60 (Spark module)

We serviced a

LG REFRIGERATOR

Model LSXS26366S/10

Near Sachse, TX 75048

Lane

Job Details: 04/07/2023

Installed new ice maker and performed multiple cycle and fill tests after repair. All functions checked good at time of service.

We serviced a

SAMSUNG RANGE

Model NX60A6311SS/AA

Near Tacoma, WA 98466

Cameron M.

Job Details: 04/07/2023

"Installed previously ordered drain pump and touch pad. Cycle tested unit, all checks good"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Lakewood, WA 98498

Cejay

Job Details: 04/07/2023

"Installed previously ordered AHS supplied pump and motor, clip, and main control. Cycle tested dishwasher no leaks all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM3

Near Puyallup, WA 98373

Cameron M.

Job Details: 04/07/2023

"Customer concern is that dishwasher does not draining, not drying found F8e1 f8e2 via service mode. Cycle tested unit, found drain pump intermittently failed to complete drain Cycle leaving water in bottom of tub. Also found main control failing to send voltage to drain pump ,causing unit to not drain. Needs new drain pump and control. Follow up visit scheduled for 4/18 8-12; ordrng 1 W10804115 (CNTRL-ELEC) and 1 W10876537 (PUMP-DRAIN)"

We serviced a

GE DISHWASHER

Model GDT530PSD4SS

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/07/2023

"Customer concern is that dishwasher doesn't heat. Preformed inspection of heating components. Found stuck flood switch, causing unit to not heat. Installed new flood switch, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card. ; used 1 WD21X10519 (SWITCH FLOOD) from stock"

We serviced a

FRIGIDAIRE RANGE

Model GCRG3038AFB

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/07/2023

"Customer concern is that range display missing segments. Found segments of display missing, causing inability to adequately determine time and temperatures. Needs new main board and overlay. Installed new control and overlay. Cycle tested, all checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Lakewood, WA 98498

Cejay

Job Details: 04/07/2023

"Customer concern is that washer will run for 25 minutes thens stops and clean light flashes. Pulled error codes 8-4,10-2, found water in leak tray. Dishwasher is backflowing during cycle. Advised customer plumber is needed."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4800BQ1

Near Lakewood, WA 98498

Cejay

Job Details: 04/07/2023

Customer concern is that washer is making a banging noise. No stored error codes. Found failed suspension rods causing washer to go OOB. Needs new suspension rods. Follow up schheduled for 04/14 10-2pm; ordrng 1 W10780045 (SUSPENSION)

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW3505FW1

Near Lakewood, WA 98498

Cejay

Job Details: 04/07/2023

"Customer concern is that washer is F9E1 error. Upon plugging in unit F3E1 error. Pulled error codes. F3E1,F9E1,F6E3,F3E1. Unit failed to drain. Found cl9g in drain filter. Cleared clog. Prefor,ed service cycle all checks good."

We serviced a

LG DISHWASHER

Model LDP6810BD

Near Puyallup, WA 98375

Cejay

Job Details: 04/07/2023

"Customer concern is that dishwasher is producing a noise an hour and a half into the cycle and has recently had wash motor and spray arms replaced. Could not replicate noise, noise is possibly coming from vent fan motor, vent cover is warped, possile that vent fan motor after a long hot cycle is also warped prdoucing noise. Needs new fan motor, seal and cover. Follow up scheduled for 04/14 8-12; ordrng 1 MCK68785601 (COVER,BLOWER) and 1 MDS65210501 (GASKET) and 1 ABT73009401 (CASING ASSEMBLY)"

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN1WW

Near Dallas, TX 75218

John

Job Details: 04/07/2023

Installed new vent damper. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model TH32865635

Near Dallas, TX 75219

John

Job Details: 04/07/2023

"Customer concern is DW not draining. Foundunit over filled with water upon arrival. Activated drain pump and found sink above disposal filling with water from DW due to clogged disposal. Cleared debris out of disposal and tested unit. Unit now fills, washes, and drains properly. All checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.21102012

Near Grand Prairie, TX 75051

John

Job Details: 04/07/2023

"Customer concern is washer not finishing spin cycle. Found drain pump draining slowly and stopping before unit is drained fully and then unit tries to spin. Also found shift actuator doesn't shift properly, fails intermittently and tub ring is broken to pieces. Needs new actuator, drain pump, and tub ring.; ordrng 1 WPW10276397 (drain pump assy) and 1 WPW10215108 (Tub ring) and 1 WPW10006355 (Actuator)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30FXSS5

Near Plano, TX 75093

John

Job Details: 04/07/2023

Installed new wheels. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM2688HNM

Near Plano, TX 75093

Lane

Job Details: 04/07/2023

Customer stated washer makes abnormal noise and started smoking. Performed diagnostics foumd wash tub assembly needs to be rebuilt. Spin basket rubbing on door seal causing burnt rubber smell. Wash tub with seal and spin basket need replacingL door seal was damaged when spin basket bearings failed. ; ordrng 1 AJQ73413811 (Rear tub) and 1 4986ER0004C (Door boot) and 1 3045ER1017L (Spin basket) and 1 4036ER4001B (Tub gasket)

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Plano, TX 75093

Lane

Job Details: 04/07/2023

Part received doest fit this dishwasher. Reordering correct part.; ordrng 1 WD21X31740 (Control board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Plano, TX 75093

Lane

Job Details: 04/06/2023

Installed new control. Performed function test after repair. Wash pump is still not functioning .sump assembly needs to be replaced to correct current issue.; ordrng 1 W11087376 (Sump assembly)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED72HEDW0

Near Dallas, TX 75225

John

Job Details: 04/06/2023

Customer concern is dryer making high pitched squeel. Found rear felt seal warn through allowing drum to rub rear bulk head causing noise. Needs new felt seal.; ordrng 1 280114 (Rear felt seal)

We serviced a

SPEED QUEEN DRYER-ELECTRIC

Model ADE4BRGS176TW01

Near Puyallup, WA 98375

Cejay

Job Details: 04/06/2023

"Customer concern is that dryer intermittenly makes a clunking noise at start up.preformed airflow test pass. Inspection of belt, idler and support wheels shows no signs of excessive wear or damage. Preformed contecutive start ups, Could not replicate noise at time of service. No mechanical or component failures at time of service."

We serviced a

GE DRYER-ELECTRIC

Model DBXR463EG7WW

Near Heartland, TX 75126

Patrick

Job Details: 04/06/2023

"Customer concern, unit makes loud noise during use, damages clothing. Confirmed failure of upper bearing caused significant damage to bearing holder and unit front panel. Must replace. ; ordrng 1 WE49X22295 (Front panel) and 1 WE3M26 (Bearing mount) and 2 WE1M504 (Bearing white)s and 2 WE1M1067 (Bearing green)s"

We serviced a

KENMORE DISHWASHER

Model KDTE104ESS3

Near Dallas, TX 75209

John

Job Details: 04/06/2023

"Came to install new adjuster. Found replacement adjuster is generic, not OEM, and there is not enough space between mounting stud and adjuster to allow it to slide onto rail. Must have OEM adjuster.; ordrng 1 WPW10546503 (Adjuster)"

We serviced a

SAMSUNG DISHWASHER

Model DMT400RHS/XAA

Near Dallas, TX 75219

John

Job Details: 04/06/2023

"Customer concern is DW leaking inside unit. Upon arrival found unit giving code for leak sensor activated. Found case break and flow meter union leaking into leak tray as well as inlet not fully closing. Needs new case break, flow meter, and inlet valve.; ordrng 1 DD94-01005A (Case Break) and 1 DD94-01006A (Flow meter) and 1 DD62-00084A (Inlet valve) and 1 DD67-00052A (Hose)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED75HEFW0

Near Dallas, TX 75225

Patrick

Job Details: 04/06/2023

"Replaced inner door, belt, idler came damaged, used from truck stock. ; used 1 W10837240 (Idler) from stock"

We serviced a

SPEED QUEEN WASHER-TOPLOAD

Model AWN632SP116TW01

Near Puyallup, WA 98375

Cejay

Job Details: 04/06/2023

"Customer concern is that washer is leaking from underneath. No active leak found, could not replicate leak. Water stains on inside left of rear panel below inlet valves consistant with water stains on floor left side of machine. Needs new inlet valve fo intermitten leak issue. Follow up scheduled for 04/14 8 -12 pm; ordrng 1 203741 (VALVE,MIXING)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US

Near Garland, TX 75042

Lane

Job Details: 04/06/2023

Replaced clutch motor and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050AW/A4

Near Garland, TX 75040

Lane

Job Details: 04/06/2023

Customer stated washer will not drain and won't fill. Performed diagnostics found impeller broken off pump. All other functions checked good. Advised customer on disinfecting water.; ordrng 1 DC31-00187A (Drain pump)

We serviced a

WHIRLPOOL RANGE

Model WFE535SOJZ0

Near Dallas, TX 75208

Patrick

Job Details: 04/06/2023

"Customer concern, lf and rr burned not heating. Upon inspection, found active roach infestation. Unable to complete repair."

We serviced a

LG RANGE

Model LRE30755ST

Near Dallas, TX 75218

Lane

Job Details: 04/06/2023

Customer stated cooktop won't turn off . Performed diagnostics found panel with user control and power Baird need to be replaced. Range is non usable in this condition. Customer tstsed other functions worked prior to current failure.; ordrng 1 6871W1N010A (Controller) and 1 6871W1N011A (Microwave Power Control Board) and 1 383EW1N006H (Control panel assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WES325FDAM04

Near Garland, TX 75041

Lane

Job Details: 04/06/2023

Customer stated ice maker leaks and stopped producing ice. Performed diagnostics found faulty ice maker. Replaced ice maker and performed cycle and fill test. All functions checked good at time of service. ; used 1 WPW10300022 (ICEMAKER) from stock

We serviced a

GE WALL OVEN

Model JGRP20SEN2SS

Near Dallas, TX 75203

John

Job Details: 04/06/2023

"Customer concern is oven bake burner not heating and door not lining up after tech from a other company serviced unit. Customer stated that previous tech never came back to repair unit and left door crooked. Found control board not supplying any voltage to bake igniter, broil burner working properly. Found left hinge bent causing door to not close straight. Needs new hinges and control board.; ordrng 1 WB27X27461 (Control board) and 1 WB27T10587 (Face plate graphics) and 1 WB10T10060 (Hinge right) and 1 WB10T10061 (Hinge left)"

We serviced a

SAMSUNG DISHWASHER

Model DW80K7050UG/AA 03

Near Puyallup, WA 98375

Cejay

Job Details: 04/06/2023

Customer concern is that dishwasher is filling with water but is not washing the dishes. Preformed diagnostic cycle all functions operational. No stored error codes. Cycle tested dishwasher confirmed spray arms are rotating and are free of clogs. Stress tested wash motor good. Stress test drain pump good. No me hanical or componet failures at time of service.

We serviced a

KENMORE DISHWASHER

Model 66516819990

Near Tacoma, WA 98445

Cejay

Job Details: 04/06/2023

"Customer concern is that dishwasher is leaking from bottom right corner. Cycle tested dishwasher, could not replicate leak. Possible over suds condition. Advised customer on using high quality dedegent. No mechanical or component failures at time of service."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2

Near Tacoma, WA 98445

Cejay

Job Details: 04/06/2023

"Customer concern is that washer is not completeing cycle and fills with water. Found hot and cold supply lines reversed. Pulled error codes. 0E repeating. Corrected water supply lines, inspected presure hose for blockages, presure sensor test good. Manual activaton of components good. Cycle tested washer, unit did not cutoff water supply durring final spin. Cold valve ohms 0.981k. Found stuck water vale causing 0E error. Needs new cold inlet valve. Customer declined repair at time of service."

We serviced a

LG WASHER-FRONTLOAD

Model WM3470HVA

Near Bonney Lake, WA 98391

Cejay

Job Details: 04/06/2023

"Customer concern is that washer is shaking violently. Cycle tested washer empty normal operation. Cycle tested washer with a load normal operation, verified with customer. Advised customer on proper loading practices. All checks good. No mechanial or component failures at time of service."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3 01

Near Graham, WA 98338

Cejay

Job Details: 04/06/2023

"Customer concern is that dryer is making a noise, drum is not spinning and shuts down shortly after starting a cycle. Preformed airflow test failed (yellow) crushed vent causing poor airflow. Found both front supports failed. Failed idler braket, failed LR support, and worn belt. Installed new LR support and shaft, both front supports and shafts, cleaned and lubricated RR support. InstLled new idler braket and belt. Cycle tested dryer all checks good.; used 3 DC97-16782A (DRUM ROLLER), 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

AMANA RANGE

Model AER5830VAW1

Near Tacoma, WA 98409

Cameron M.

Job Details: 04/06/2023

"Installed previously ordered control board. Cycle tested unit, all checks good"

We serviced a

WHIRLPOOL RANGE

Model WEE745HOFS2

Near University Place, WA 98466

Cameron M.

Job Details: 04/06/2023

"Customer concern is that oven does not turn off when in bake setting. Cycle tested unit 5x in bake and broil, found touch pad not responsive to key strikes of cancel button ,causing oven to remain on continuously until breaker is turned off. Needs new touch pad. Follow up visit scheduled for 4/17 8-12; ordrng 1 W10728532 (SWTCH-MEMB)"

We serviced a

WHIRLPOOL RANGE

Model RF368LXPS0

Near Tacoma, WA 98407

Cameron M.

Job Details: 04/06/2023

"Customer concern is that oven does not heat, takes 10-12 minutes to reach set temperature and has to be watched to prevent burning food. Preformed temperature checks on unit utilizing mechanical and electrical temp probe,in range. Unable to duplicate customer concern. Advised customer on differences between surface and soaking temperatures."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near Tacoma, WA 98405

Cameron M.

Job Details: 04/06/2023

"Customer concern is that washer does not start and complete cycle. F5e1(lid switch fault) f6e1(com error between ui and acu) f0e3(overloaded). Attempted cycle test of unit , found faulty lid lock causing unit to not start cycle. Also found unit power down after second attempt to test unit. Causing unit to loose power. Preformed ui test,failed ui lost power x3 attempts. Found main board intermittently failed to send voltage to ui. Causing unit to not power Needs new main acu,ui and lid lock. Requires authorization. ; ordrng 1 W11400681 (CNTRL-ELEC) and 1 W11115285 (PANEL-CNTL) and 1 W10810403 (LATCH)"

We serviced a

BOSCH WALL OVEN

Model HBL8753UC/04

Near Irving, TX 75039

Patrick

Job Details: 04/06/2023

"Customer concern, unit takes 1.5 hrs to cool after cooking. Found lower trim blocking air flow into cooling fan. Clearanced inlet. Tested unit. Fan operating normally. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHW0

Near Lakewood, WA 98498

Cameron M.

Job Details: 04/06/2023

"Customer concern is that dishwasher doesn't wash properly and not drying dishes. Found F7e1(not heating). Cycle tested unit 3x verified mechanical operation, good. Tested element operation, good. All checks good. Advised customer on proper loading procedures. Also Advised customer on regular cleaning intervals."

We serviced a

GE DISHWASHER

Model GPT225SSL0SS

Near Tacoma, WA 98404

Cameron M.

Job Details: 04/06/2023

"Customer concern is that dishwasher doesn't drain. Cycle tested unit. Found dead spot in drain pump, causing unit to not drain. Needs new drain pump. Also to supply ; ordrng 1 WD19X24651 (Drain pump)"

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSM1WW

Near Puyallup, WA 98372

Cameron M.

Job Details: 04/06/2023

"Customer concern is that dryer powers but does not tumble. Found broken belt, causing unit to not tumble. Installed new belt. Vacuumed inside of unit. Cycle tested unit, all checks good. Preformed airflow test,failed (red). Advised customer dryer vent duct needs to be cleaned. Collected payment via card payment. ; used 1 WE03X29897 (BELT DRIVE) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MAV8551AW0

Near Carrollton, TX 75007

John

Job Details: 04/06/2023

Installed new drain pump and belt. All checks good.

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DS/AA 50

Near Wylie, TX 75098

Lane

Job Details: 04/06/2023

Installed new high voltage components with door switch assemblies. Preformed multiple function and heating tests after repair . All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Tacoma, WA 98404

Cejay

Job Details: 04/05/2023

"Customer concern is that washer is making a grinding noise durring spin. Leveled unit. No stored error codes. Found failed gearcase which has damaged cam, actuator, belt and cover. Requires auth. Advis3d customer unit is not operable.; ordrng 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR) and 1 WPW10006384 (BELT) and 1 W11255272 (GEARCASE) and 1 WPW10427633 (SHIELD)"