Service History 49 - RPS Appliance Repair

We serviced a

LG WASHER-FRONTLOAD

Model WM3500CW/01

Near Rowlett, TX 75089

Patrick

Job Details: 04/05/2023

Customer concern unit makes clicking noise during use. Found control board cover had fallen from bracket and was vibrating against tub. Repaired. All checks good.

We serviced a

GE COOKTOP

Model PHP960DM2BB

Near Rockwall, TX 75032

Patrick

Job Details: 04/05/2023

"Customer concern, during use, unit sparked inside and began smoking. Must replace generator assemblies. ; ordrng 1 WB27X11000 (Generator assy rh/c) and 1 WB27X11003 (Generator lh)"

We serviced a

GE RANGE

Model JBS07M1BB

Near Forney, TX 75126

Patrick

Job Details: 04/05/2023

Replaced thermostat. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7000DW0

Near Carrollton, TX 75007

John

Job Details: 04/05/2023

"Customer concer is washer giving F5 E3 error. Ran drain and spin cycle and found lid lock working properly and drain pump pulses 2 to 5 times and eventually catches but does not fully drain unit. Ohms check pump checks good. Disassembled consol and found UI board and connecter burnt. Needs new control board, UI board, and harness.; ordrng 1 W11089548 (Consol panel) and 1 W10915405 (UI Harness) and 1 W10812423 (Control board) and 1 Corecharge (Core charge)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Dallas, TX 75225

John

Job Details: 04/05/2023

Installed new sump and dispenser. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE52M7750V/A3

Near Dallas, TX 75218

John

Job Details: 04/05/2023

Installed new heater. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near McKinney, TX 75070

Lane

Job Details: 04/05/2023

Customer stated washer makes screeching noise. Performed diagnostics foumd gearcase has leaked oil on belt and drive pulleys. Advised replacing gearcase belt and agitator with new splutch kit.; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Splutch kit) and 1 W11239857 (Belt) and 1 W10752187 (Screw) and 1 W10902814 (Wash plate)

We serviced a

KENMORE LAUNDRY CENTER

Model 41761723510

Near University Place, WA 98466

Cejay

Job Details: 04/05/2023

Customer concern is that dryer drum is not spinning. Found broken belt causing drum not to spin. Also found damaged idler braket. Needs new belt and idler braket. Follow up scheduled for 04; ordrng 1 5304507499 (IDLER ARM ASSY)

We serviced a

GE DISHWASHER

Model GDF535PSR0SS

Near Eatonville, WA 98328

Cameron M.

Job Details: 04/05/2023

"Installed previously ordered latch and service ui. Was Unsuccessful in preforming cycle test. Found ui power but looses power rapidly . Found open wire harness ground and power leads. Corrected wire connections found ui not powering , causing unit to not start cycle. Tested voltage from board good. Verified fault in new ui . Advised customer parts follow up visit scheduled for 4/18 1-5; ordrng 1 WD21X27698 (UI HARNESS ASM) and 1 WD21X26955 (CONFIGURED SERVICE UI CONTROL BOARD)"

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near Tacoma, WA 98406

Cejay

Job Details: 04/05/2023

"Customer concern is that upper spray arm fell off. And has poor wash performance. Noo ther concerns with the dishwasher. Reinstalled upper spray arm, cycle tested dishwasher to verify operation of upper spray arm found middle and lower spray arms clogged. Removed clogs. Advised customer on proper loading practices to prevent items from hitting or blocking spray arms. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2

Near Gig Harbor, WA 98335

Cejay

Job Details: 04/05/2023

"Installed previously ordered main PCB and mems sensor, cycle tested washer to completion. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF50A8800AV/US

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/05/2023

"Customer concern is that washer makes noise during spin. Found failed tub bearing, causing basket to fall contacts door boot wearing groove In boot. Needs new rear tub asm,basket asm and door boot. Requires second tech. Requires auth.; ordrng 1 DC97-21754D (ASSY S.TUB BACK) and 1 DC97-21747A (ASSY DRUM-MODULE) and 1 DC64-03788B (DOOR DIAPHRAGM)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4815EW

Near Tacoma, WA 98404

Cameron M.

Job Details: 04/05/2023

Arrived to diagnose dryer. Customer advised work order for incorrect appliance work order was supposed to be for washer. Advised customer will need to call warranty and have work order sent for washer.

We serviced a

LG WASHER-FRONTLOAD

Model WM2650HWA

Near Lakewood, WA 98499

Cameron M.

Job Details: 04/05/2023

"Installed previously ordered inlet valves, cycle tested unit. All checks good. Left failed parts as they caused leak."

We serviced a

SAMSUNG RANGE

Model NX58M5600SW/AA

Near Tacoma, WA 98444

Cejay

Job Details: 04/05/2023

Customer concern is that oven smells like gas and oven light keeps flashing. Found weak bake ignitor causing oven not to heat and producing gas smell. Also found faulty door switch causing oven light to flicker. Installed previously ordered bake ignitor so oven is opertional and eleminate gas smell. Unit needs oven door switch. Follow up scheduled for 04/13 8-12pm; ordrng 1 DG34-00006A (SWITCH-DOOR PLUNGER)

We serviced a

FRIGIDAIRE WASHER-FRONTLOAD

Model FAFW3001LW2

Near Puyallup, WA 98372

Cameron M.

Job Details: 04/05/2023

Tech was assigned as a helper;

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Forney, TX 75126

Patrick

Job Details: 04/05/2023

"Replaced main control, attempted spin only. Door lock clicked 7 times then unit ceased operation. Replaced door lock from truck stock. Tested unit. All checks good. ; used 1 DC64-00519B (Door lock) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF330ANW/XAA02

Near Dallas, TX 75227

Patrick

Job Details: 04/05/2023

"Customer concern, wall valve leaking. Confirmed. Customer needs plumber."

We serviced a

LG DISHWASHER

Model LDF7774ST

Near Dallas, TX 75218

John

Job Details: 04/05/2023

"Installed new drain pump. Tested unit on multiple cycles with hot water. Unit fills, washes, and drains properly with no codes. All checks good."

We serviced a

THOR WALL OVEN

Model n/a

Near Garland, TX 75044

Lane

Job Details: 04/05/2023

Customer stated oven won't light and top burners spark continuously from time to time. Performed diagnostics foumd faulty oven bake ignitor and faulty spark module. Customer wants oven repaired today. Advised customer to contact manufacturer regarding parts for cooktop ignition systems.; used 1 41-216 ( Ignitor) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASNW

Near Garland, TX 75040

Lane

Job Details: 04/05/2023

Wrong appliance on ticket

We serviced a

GE WASHER-FRONTLOAD

Model GFW450SSK0WW

Near Dallas, TX 75206

Lane

Job Details: 04/05/2023

Customer stated washer stopped spinning. Performed diagnostics foumd washer not draining correctly causing the currant issues. Removed obstruction from pump and confirmed operation.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Dallas, TX 75205

John

Job Details: 04/05/2023

Installed new sump assy. All checks good.

Near Spanaway, WA 98387

Lane

Job Details: 04/04/2023

Test estimate

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Mesquite, TX 75150

Patrick

Job Details: 04/04/2023

"Disobey concern, unit not spinning properly. Oob error code from 42 days ago. Empty spin test good on nufi. Ran rinse and spin with 6 towels. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LC0

Near Frisco, TX 75034

John

Job Details: 04/04/2023

Came to install new dispenser and drawer. Found unit had been assembled incorrectly casuing the top panel to not be able to be removed. Will have to destroy top panel and outer frame to disassemble.; ordrng 1 W10677266 (CABINET) and 1 W11423773 (TOP) and 1 W11178521 (Name Plate) and 1 W11197416 (ABSORBER)

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM3

Near Rockwall, TX 75032

John

Job Details: 04/04/2023

"Installed new control board and control panel. Found new control board to be defective, giving F2 E2 error. Reinstalled original control board. Unit functioning as designed. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS5

Near Forney, TX 75126

Patrick

Job Details: 04/04/2023

Replaced control. Tested unit. All checks good

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Rockwall, TX 75087

John

Job Details: 04/04/2023

Installed new idler pulley. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSC9000PW0

Near Tacoma, WA 98404

Cameron M.

Job Details: 04/04/2023

"Customer concern is that washer does not drain and spin. Found faulty contacts in lid switch, causing unit to not start cycle. Also found failed coupler, causing unit to make noise and not spin. Needs new coupler and lid switch. Follow up visit scheduled for 4/12 8-12; ordrng 1 WP8318084 (SWITCH-LID) and 1 285753A (COUPLING)"

We serviced a

SPEED QUEEN LAUNDRY CENTER

Model ATEE9ASP176TW01

Near Buckley, WA 98321

Cejay

Job Details: 04/04/2023

Customer concern is that washer will intermittenly leak. Cycle tested washe multiple times empy no leaks. Cycle tested washer with customer provided load no leaks. Signs of water coming from door on outer panel. Advised customer on proper maintenance of door seal and glass. Also advised customer on using high quality dedergent and dedergent quantities. Could not replicate leak at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW3

Near Edgewood, WA 98372

Cameron M.

Job Details: 04/04/2023

"Customer concern is that washer continuously runs drain pump and not responsive to imput. Found unit stuck in cycle, fully canceled cycle. Tested unit via service mode. found worn hub, causing unit to produce out of balance spin cycle. Also found stretched belt, causing squealing noise during operation. Needs new hub and belt. Installed belt and hub. Calibrated unit. Cycle tested unit. All checks good. ; used 1 W10528947 (HUB), and 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB955FC0

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 04/04/2023

Installed previously ordered drum and rollers. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit 3x. All checks good. Customer declined to retain old part. Collected payment via credit card.

We serviced a

KENMORE DISHWASHER

Model 66513933K015

Near Carrollton, TX 75007

Lane

Job Details: 04/04/2023

Installed new pcb and user control. Preformed function test after repair. All functions checked good at time of service.

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN1WW

Near Dallas, TX 75243

Lane

Job Details: 04/04/2023

Installed door seal and performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model 00

Near Garland, TX 75041

Lane

Job Details: 04/04/2023

Couldn't get answer at door ; snapped 1 QuickPics

We serviced a

FRIGIDAIRE RANGE

Model FFES3025PBA

Near Plano, TX 75075

Lane

Job Details: 04/04/2023

Customer stated oven gave fault code for over temp. Performed diagnostics found faulty relay on main board causing over temp condition. Advised replacing main board and temp senso; ordrng 1 316557146 (Clovk/timer) and 1 316419141 (Overlay) and 1 5304525427 (Prob)

We serviced a

GE DISHWASHER

Model GSD4060R15SS

Near Plano, TX 75075

Lane

Job Details: 04/04/2023

Replaced control and drain solenoid. Performed multiple function tests after repair. Dishwasher drained during normal operation and csncel drain cycle.

We serviced a

WHIRLPOOL RANGE

Model WFG540H0AS0

Near Sumner, WA 98391

Cameron M.

Job Details: 04/04/2023

"Installed previously ordered spark module, cycle tested unit 3x. All checks good. Collected 497.96 via card payment . Customer declined to retain old part."

We serviced a

WHIRLPOOL RANGE

Model GGE388LXS02

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/04/2023

"Customer concern is that range after cooking heard pop then lost power. Found main breaker tripped, causing unit to not power. Restored power.Found shorted infinite switches ,causing breaker trip resulting in unit power failure. Verified upper and lower oven operation, good. Needs new infinite switches. ; ordrng 1 WP7403P239-60 (SWITCH RF) and 2 WP7403P238-60 (SWITCH-INF RR & LR)s and 1 WPW10441696 (SWITCH-INF LF)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB880BW0

Near Puyallup, WA 98375

Cameron M.

Job Details: 04/04/2023

"Customer concern is that dryer makes squealing noise during operation. Found seized idler pully,causing squealing noise during operation. Needs new idler pully. Installed new pully. Cleaned and vacuumed inside of unit. Cleaned and calibrated moisture sensor. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card.; used 1 WPW10547292 (PULLEY-IDR) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11031632611

Near Enumclaw, WA 98022

Cejay

Job Details: 04/04/2023

"Installed previously ordered, AHS supplied gearcase,rotor,slider,drain pump and washplate. Preformed calibration cycle. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Forney, TX 75126

Patrick

Job Details: 04/04/2023

"Customer concern, unit not heating. Found open element. Must replace. Custom ok'd $320.82.; ordrng 1 W10518394 (Element)"

We serviced a

GE DISHWASHER

Model GDT550PYR3FS

Near Dallas, TX 75228

Patrick

Job Details: 04/04/2023

"Customer concern, soap dispenser no opening. Good voltage from board. Replaced dispenser, no change. Found pinched door harness must replace. ; ordrng 1 WD21X27698 (Ui harness)"

We serviced a

LG DISHWASHER

Model LDF5678BD

Near Mesquite, TX 75149

Patrick

Job Details: 04/04/2023

"Customer concern, unit displayed ae code. Unit powered off on arrival. Float dry to touch. Ran test cycle. Some water in center portion of drip tray. No leak at fill system or drive system. Slow drip from diverter. Must replace sump assy and or drain pump. Unable to fully remove unit due to inaccessible plumbing connections under sink. Customer to provide access to plumbing upon return. ; ordrng 1 AGM75469201 (Sump assy)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5700XW0

Near Dallas, TX 75225

Patrick

Job Details: 04/04/2023

"Customer concern, unit powers on but will not start cycle. F7e5 f5e3. Replaced shifter from truck stock, unit begins cycle correctly. Loud grinding from gearcase. Must replace. ; ordrng 1 W11132267 (Gearcase), used 1 WPW10006355 (Shifter) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6300AV/US

Near Heath, TX 75126

Patrick

Job Details: 04/04/2023

"Customer concern, unit trips breaker during use. Unit operates normally on alternative breaker circuit. Electrician needed to address feed line. Ub error code only stored code."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11067032601

Near Enumclaw, WA 98022

Cejay

Job Details: 04/04/2023

"Installed previously ordered AHS provided main control, wire harnes, electrode, thermistor and door catch. Cycle tested dyrer all checks good."

We serviced a

GE WASHER-FRONTLOAD

Model GFWS1700H1WW

Near Graham, WA 98338

Cejay

Job Details: 04/04/2023

"Customer concern is that washer is not spinning at max speed with a load but spins fine empty. Preformed spin test confirmed unit reaches 1300 rpms. Pulled error codes. E31,E22, cycle tested washer with a load, washer would not leave load balancing cycle even after canceling and starting different cycle until after power Cycling washer. Inspected install of motor by previouse company, motor install good but found worn belt. Needs new belt and drain pump, also needs inverter for balance issues. AHS to supply. Advised customer parts show out of stock and may take time to recive. Requires auth.; ordrng 1 WH08X10050 (driving belt) and 1 WH11X34739 (PUMP & FILTER SERVICE KIT) and 1 WH12X20902 (INVERTER)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Allen, TX 75002

Lane

Job Details: 04/04/2023

Installed new suspension and performed function test. All functions checked good at time of service.

We serviced a

GE COOKTOP

Model ZGU36N6H5SS

Near Plano, TX 75093

Lane

Job Details: 04/04/2023

Replaced burner switches and two ignitors. Laft front burner tube is stuck. Burner tube and orifice holder need to be replaced with hard line. Spark module and ignition system tested good after repair. ; ordrng 1 WB16X10018 (Orifice holder) and 1 WB28X10065 (Gss tube) and 1 WB28X10067 (Gas tube)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Frisco, TX 75034

John

Job Details: 04/04/2023

Installed new inlet valve. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model GTWN4250D1WS

Near Carrollton, TX 75007

John

Job Details: 04/04/2023

"Customer concern is washer is acting up and sometimes doesn't fill with enough water and sometimes doesn't drain completely. Found errors for thermistor fail, UI selector response fail, and pressure switch dropout. Found unit does not fill with enough water and once cycle is canceled, unit will attempt to keep running cycle even though no lights are illuminated and no cycle has been selected. Needs control board, pressure switch and inlet assy.; ordrng 1 WH12X10614 (washing machine main) and 1 WH12X10412 (washing machine pres) and 1 WH13X10053 (valve triple water) and 1 WH12X10410 (PROBE SENSOR ATC)"

We serviced a

GE COOKTOP

Model ZGU36N6H5SS

Near Plano, TX 75093

John

Job Details: 04/04/2023

Tech was assigned as a helper;

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Graham, WA 98338

Cameron M.

Job Details: 04/03/2023

"Customer concern is that washer does not drain and unlock lid. Found f9e1 via service mode. Verified voltage supply to drain pump, pass. Found corrosion causing, drain pump failure. Restored drain pump power connections, cycle tested unit all checks good. Advised customer on using high quality detergent. Also Advised customer on regular clean cycle intervals for optimal performance."

We serviced a

GE DRYER-ELECTRIC

Model GFD55ESSN0WW

Near Garland, TX 75044

Patrick

Job Details: 04/03/2023

Replaced idler pulley. Tested unit. All checks good.

We serviced a

KENMORE DISHWASHER

Model 66515983990

Near Dallas, TX 75240

Patrick

Job Details: 04/03/2023

"Customer concern, unit leaks intermittently. Unable to reproduce issue. Found sweeper seal falls off when door is opened. Must replace door seals. ; ordrng 1 4172127 (Door seal lower) and 1 WP9743590 (Door gasket)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Plano, TX 75093

John

Job Details: 04/03/2023

"Customer concern is DW will not start, only fills and drains. Ohms checked wash motor passes (8.5). Found open wash circuit on control board. Needs new control board.; ordrng 1 W11305297 (CNTRL-ELEC)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334DSS0

Near Wylie, TX 75098

John

Job Details: 04/03/2023

"Installed new control board and consol. All buttons now respond. Found when draining. Pump is called for, drain pump spins very slowly. Voltage checks good. Must replace drain pump.; ordrng 1 WPW10531320 (drain pump)"

We serviced a

LG WASHER-FRONTLOAD

Model WM4270HWA 01

Near Carrollton, TX 75007

Lane

Job Details: 04/03/2023

Installed new user control. New part failed to function in any capacity. Reinstalled customers original control. Ordering part number listed on original part.; ordrng 1 EBR78534408 (User control)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW2

Near Puyallup, WA 98373

Cejay

Job Details: 04/03/2023

"Installed previously ordered motor, gearcase, cam,belt and hub assembly. Preformed calibration cycle, cycle tested washer with a load. All checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM0642HW

Near Graham, WA 98338

Cameron M.

Job Details: 04/03/2023

"Customer concern is that washer is loud during spin cycle. Found failed tub bearing, causing loud spin cycle operation. Needs new basket , tub seal and rear tub assembly. Advised customer parts show NLA. collected 95+ tax via card payment"

We serviced a

WHIRLPOOL DISHWASHER

Model HDA2220Z07BB

Near Tacoma, WA 98498

Cameron M.

Job Details: 04/03/2023

"Installed previously ordered pump assembly, cycle tested unit 3x. All checks good"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8500SR01

Near Carrollton, TX 75007

Lane

Job Details: 04/03/2023

Customer stated washer gave fault code f33 and leaked small amount of water Performed diagnostics foumd crack in wash tube causing water to leak into drive motor damaging mcu. Wash tub with new seal and dispenser hose will haft to be replaced to correct problem. ; ordrng 1 280255 (Tub) and 1 280255 (Tub front) and 1 WP8540015 (Hose)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSQ8520JQ1

Near Dallas, TX 75246

Lane

Job Details: 04/03/2023

Installed ordered water valve and performed fill test after repair. Hot and cold are both functional and I ternary drip is fixed. All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WTW4616FW2

Near McKinney, TX 75071

John

Job Details: 04/03/2023

Installed new drain pump and suspension rods. All checks good.

We serviced a

GE RANGE

Model JB645DK4BB

Near Dallas, TX 75243

Patrick

Job Details: 04/03/2023

"Customer concern, both front burners inop. Hot cooktop always lit. Must replace elements and infinite switches. ; ordrng 2 WB24X25013 (Infinite sw dual)s and 2 WB30X24111 (Front element)s"

We serviced a

WHIRLPOOL DISHWASHER

Model NONE

Near Tacoma, WA 98407

Cejay

Job Details: 04/03/2023

"Customer concern is that dishwasher is not draining. Unit has standing water upon arrival. Model and serial tag is worn off. Unit drains but not to completion. Found clog in airgap causing dishwasher not to drain properly. Cleared airgap of clog, cycle tested dishwasher drain cycle. All checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC465HW2

Near McKinney, TX 75071

John

Job Details: 04/03/2023

Customer concern is washer is leaking. Found inner drain hose leaking at union to drain pump as well as from the seal between pump and tub. Needs new drain pump and inner drain hose.; ordrng 1 W10919003 (Drain pump) and 1 W10899966 (Inner drain hose)

We serviced a

SAMSUNG RANGE

Model NE59M4320SS/AA 02

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 04/03/2023

"Customer concern is that oven does not heat properly and inside glass is discolored. Found heavy buildup of oven cleaner inside oven cavity, causing fumes to discolor glass. Verified voltage supply to unit, good 240v supply. Tested Tested for continuity, good continuity. Preformed temperature checks, fail. Found sticking element relay, causing oven to not maintain temperatures. REQUIRES AUTH.; ordrng 1 DE94-03926B (ASSY PCB EEPROM) and 1 DG32-00002B (SENSOR-THERMISTOR)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48J7770EP/A2 01

Near Tacoma, WA 98445

Cameron M.

Job Details: 04/03/2023

"Customer concern is that dryer makes humming and squealing noise during operation. Found dirty roller, causing squealing noise during operation. Found faulty run windings humming noise during operation, needs new motor assembly. Customer declined repair. Collected payment via card"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Puyallup, WA 98374

Cameron M.

Job Details: 04/03/2023

"Customer concern is that washer does not start cycle. Found broken lid, causing unit to not start cycle. Needs new lid.; ordrng 1 W11259006 (LID)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020022011

Near Tacoma, WA 98406

Cejay

Job Details: 04/03/2023

"Installed previously ordered suspension rods, rasied washer and verified unit is level. Cycle tested washer with a load confirmed unit operation with customer. All checks good."

We serviced a

SAMSUNG RANGE

Model B3006B/XAA

Near Dallas, TX 75219

Lane

Job Details: 04/03/2023

Customer stated display is not legible causing issues with use and function. Performed diagnostics foumd display board is faulty and needs replacing. All other check good at time of service.; ordrng 1 DE92-03045B (Control board)

We serviced a

LG DRYER-ELECTRIC

Model DLEX3875V

Near Mesquite, TX 75149

Patrick

Job Details: 04/03/2023

"Customer concern, unit will not turn. Unable to verify. Unit powered on as designed. Good heat, air flow test passed green. Under load, found belt rotating around drum. Rr roller wheel seized. Replaced belt and roller from truck stock. Tested unit. All checks good. ; used 1 4400EL2001F (Belt), and 1 AGM75510755 (Roller) from stock"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5500FW1

Near Rowlett, TX 75088

Patrick

Job Details: 04/03/2023

Cleared debris from drain pump tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW2

Near McKinney, TX 75071

John

Job Details: 04/03/2023

Customer concern is washer shaking when in spin. Found worn hub causing basket to be loose in tub. Replaced hub. Unit still shaking in spin and basket still loose in tub. Found basket drastically out of round causing unit to shake as well as shaft for gearcase worn from loose. Recommend replacing basket and gear case assy.; ordrng 1 W10752719 (Basket) and 1 W10528947 (Hub) and 1 W11050804 (Impeller cap) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)

We serviced a

SAMSUNG RANGE

Model NE59J3420SB/AA 07

Near Tacoma, WA 98404

Cejay

Job Details: 04/03/2023

"Installed previously ordered LF and RF i finite switches and oven door switch, cycle tested burners good. Confirmied operation of door switch all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW2

Near Orting, WA 98360

Cejay

Job Details: 04/03/2023

Customer concern is that washer sounds really loud in spin cycle but all functions are operational. Pulled error codes. F2E1. Cleared errors. Found failed gearcase causing noise durring operation. Confirmed other washer functions are operational. Needs new gearcase and slider. Follow up scheduled for 04/12 8-12pm; ordrng 1 W11393685 (GEARCASE) and 1 W10734521 (SLIDER)

We serviced a

GE DISHWASHER

Model DDT595SSJ4SS

Near Spanaway, WA 98387

Cejay

Job Details: 04/03/2023

"Installed prevjously ordered door latch, cycle tested u it all checks good."

We serviced a

FRIGIDAIRE WALL OVEN

Model FGET3069UFB

Near Plano, TX 75093

John

Job Details: 04/03/2023

Customer concern is wall oven giving code and shuts off. Found error code F0 45 for lower cooling fan not working. Found when fan is called for it runs for about a minute but is loud and then stops. Needs new lower cooling fan.; ordrng 1 808963704 (Lower fan assy.)

We serviced a

WHIRLPOOL WALL OVEN

Model GBS307PRS01

Near Dallas, TX 75243

Lane

Job Details: 04/03/2023

Removed original relay board to be rebuilt. ; O-emld tckt

We serviced a

LG WASHER-TOPLOAD

Model WT1101CW

Near Dallas, TX 75208

John

Job Details: 03/31/2023

Installed new inlet valves. All checks good.

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.20022011

Near Heath, TX 75032

John

Job Details: 03/31/2023

Installed new suspension rods and tub ring. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11064872400

Near Puyallup, WA 98371

Cejay

Job Details: 03/31/2023

"Customer concern is that dryer is not heating. Preformed airflow test failed (red). Found open thermal cutoff causing dryer not to heat. Needs new thermal cutoff kit. Found crushed vent causing restricted airflow. Installed new thermal cutoff kit verified operation of element. Customer straightened vent, preformed second airflow test failed (yellow) Advised customer dryer vents needs service before resuming operation of dryer. Customer signed airflow acknowledgement. ; used 1 279769 (THERMAL CUTOFF) from stock"

We serviced a

ADMIRAL RANGE

Model NE59J7630SW/AA 02

Near Rockwall, TX 75087

John

Job Details: 03/31/2023

"Installed new control board, display, and membrain switch. All checks good."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW5620HW2

Near Rockwall, TX 75087

John

Job Details: 03/31/2023

Customer concern is washer making squeeking sound. Moved unit out from wall and while doing so found the support bracket in back of pedestal loose and squeeking. Ran load cycle of 4 towels and found bracket squeeking while unit is sensing and weight is being shifted back and forth on pedestal. Had customer verify that that is the sound she heard. Tightened bracket screws all checks good.

We serviced a

GE WASHER-TOPLOAD

Model GTW330ASK3WW

Near Rockwall, TX 75087

John

Job Details: 03/31/2023

Customer concern is washer making noise during spin and leaking water into unit when off. Confirmed water leak. Found gea case making grinding sound and leaking oil. Needs new gearcase assy. and inlet valves.; ordrng 1 WH03X33729 (Bearing) and 1 WH05X24185 (Clutch) and 1 WH03X32097 (Pulley and nut) and 1 WH01X27538 (Belt) and 1 WH02X10364 (Hub washer) and 1 WH02X10363 (Hub nut) and 1 WH01X26190 (Belleville washer) and 1 WH13X26534 (Inlet valve)

We serviced a

GE RANGE

Model JGBP33WEH3WW

Near Sachse, TX 75048

John

Job Details: 03/31/2023

Customer concern is oven not comming on. Found control board not sending any voltage to bake ignitor causing it to not light. Broil ignitor/burner working propely. Needs new control board.; ordrng 1 WB27K10355 (gas oven control boa)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS1

Near Wylie, TX 75098

John

Job Details: 03/31/2023

Came to install new wash motor. Found copper fill hose connected to brass valve that is frozen in plac3 making unit unable to be removed. Advised Customer that a plumber will be necessary to replace service valve and fill hose. Customer advised they will notify RPS once plumbing is repaired.; O-emld tckt

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC400XW0

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/31/2023

"Customer concern is that washer interttantly does drain and spin. Cycle tested unit via service mode, found unit struggles to achieve high speed spin. Tested capacitor, failed 8.48nf . Tested ohms of motor windings, pass 4.2ohms. Needs new capacitor follow up visit scheduled for 4/10 1-5; ordrng 1 W10804664 (CAPACITOR)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LER3624JQ0

Near Tacoma, WA 98409

Cejay

Job Details: 03/31/2023

"Customer concern is that dryer ran for hours and is now not heating. Confirmed 240v at outlet. Preformed airflow test pass. Found damaged wires to element, found open element causing dryer not to heat found failed rollers producing noise durring operation. Needs new element, rollers and a new wire connection. Installed new element, repaired element wire connections and installed new rollers. Cycle tested dryer and confirmed advancment of timer. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

LG WASHER-TOPLOAD

Model WT5101HW

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/31/2023

"Customer concern is that washer produces noise during operation. Found loose and stripped washplate, causing scraping noise during operation. Also found gearcase leaking oil, causing metal on metal scraping noise during operation. Needs new gearcase and washplate. Contacted property owner via phone customer declined repair. Collected 95 + tax via card Payment."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 03/31/2023

"Customer concern is that oven does not heat. Checked for any stored fault codes, none. Attempted amp draw of bake ignitor, 0.00 amps. Verified power supply voltage from main board to ignitor, good 120v. Needs new ignitor. Installed ignitor, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via"

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FVPA3

Near University Place, WA 98467

Cejay

Job Details: 03/31/2023

"Customer concern is that dishwasher was leaking, and is leaking from the airgap. Found hole in inlet valve assembly causing leak. Heavy water damage to floor and surrounding cabinets. Alos found damaged rack parts. LS positioner, RS clip guard, dishwasher will need inlet valve before resuming diagnostics. Left bottom kick out panel off to allow airflow under unit. Advised customer not to operate dishwasher untill after repairs are completed.; ordrng 1 W10648041 (valve-inlt) and 1 WP8539102 (POSITIONER) and 1 WPW10267076 (CLIP)"

We serviced a

LG REFRIGERATOR

Model LSXS26366S/10

Near Sachse, TX 75048

Lane

Job Details: 03/31/2023

Customer stated ice maker stopped producing ice. Performed diagnostics found ice maker failed to complete full cycle during fore cycle mode. Ice maker needs to be replaced. All other functions checked good at time of service. ; ordrng 1 EAU61004412 (Ice maker assy)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US

Near Garland, TX 75042

Lane

Job Details: 03/31/2023

Customer stated washer will not spin. Performed diagnostics found shifter broke causing issue. All other functions checked good at time of service.; ordrng 1 DC31-20014C (Clutch motor)

We serviced a

KITCHENAID DISHWASHER

Model KDTE704ESS0

Near Dallas, TX 75205

Lane

Job Details: 03/31/2023

Installed control panel and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE WASHER-TOPLOAD

Model WHRE5260E1WW

Near Dallas, TX 75240

Lane

Job Details: 03/31/2023

Customer stated washer is leaking fluid from console. Performed diagnostics found something was spilt onto washer from exterior of machine. Explained to customer just noise is not covered by warranty appliance hast to be non functional.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Tacoma, WA 98406

Cejay

Job Details: 03/31/2023

"Customer concern is that range shut off and will not power back on. Unit was removed from wall at prior to arrival. Confirmed 240v at outlet. Visual inspection of termianl block good. No visual signs of damage at control board. Restored power to unit, display now operational. Pulled error codes, no faults stored. Tested all load operations good. Could not repliacte issue. Advised customer symptom caused by loss of L1 power. Advised customer if issue persist to comtact an electrician. No mechanical or component failures at time of service."