Service History 50 - RPS Appliance Repair

We serviced a

GE WASHER-TOPLOAD

Model GTW330ASK3WW

Near Rockwall, TX 75087

John

Job Details: 03/31/2023

Customer concern is washer making noise during spin and leaking water into unit when off. Confirmed water leak. Found gea case making grinding sound and leaking oil. Needs new gearcase assy. and inlet valves.; ordrng 1 WH03X33729 (Bearing) and 1 WH05X24185 (Clutch) and 1 WH03X32097 (Pulley and nut) and 1 WH01X27538 (Belt) and 1 WH02X10364 (Hub washer) and 1 WH02X10363 (Hub nut) and 1 WH01X26190 (Belleville washer) and 1 WH13X26534 (Inlet valve)

We serviced a

GE RANGE

Model JGBP33WEH3WW

Near Sachse, TX 75048

John

Job Details: 03/31/2023

Customer concern is oven not comming on. Found control board not sending any voltage to bake ignitor causing it to not light. Broil ignitor/burner working propely. Needs new control board.; ordrng 1 WB27K10355 (gas oven control boa)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS1

Near Wylie, TX 75098

John

Job Details: 03/31/2023

Came to install new wash motor. Found copper fill hose connected to brass valve that is frozen in plac3 making unit unable to be removed. Advised Customer that a plumber will be necessary to replace service valve and fill hose. Customer advised they will notify RPS once plumbing is repaired.; O-emld tckt

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC400XW0

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/31/2023

"Customer concern is that washer interttantly does drain and spin. Cycle tested unit via service mode, found unit struggles to achieve high speed spin. Tested capacitor, failed 8.48nf . Tested ohms of motor windings, pass 4.2ohms. Needs new capacitor follow up visit scheduled for 4/10 1-5; ordrng 1 W10804664 (CAPACITOR)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LER3624JQ0

Near Tacoma, WA 98409

Cejay

Job Details: 03/31/2023

"Customer concern is that dryer ran for hours and is now not heating. Confirmed 240v at outlet. Preformed airflow test pass. Found damaged wires to element, found open element causing dryer not to heat found failed rollers producing noise durring operation. Needs new element, rollers and a new wire connection. Installed new element, repaired element wire connections and installed new rollers. Cycle tested dryer and confirmed advancment of timer. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

LG WASHER-TOPLOAD

Model WT5101HW

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/31/2023

"Customer concern is that washer produces noise during operation. Found loose and stripped washplate, causing scraping noise during operation. Also found gearcase leaking oil, causing metal on metal scraping noise during operation. Needs new gearcase and washplate. Contacted property owner via phone customer declined repair. Collected 95 + tax via card Payment."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 03/31/2023

"Customer concern is that oven does not heat. Checked for any stored fault codes, none. Attempted amp draw of bake ignitor, 0.00 amps. Verified power supply voltage from main board to ignitor, good 120v. Needs new ignitor. Installed ignitor, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via"

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FVPA3

Near University Place, WA 98467

Cejay

Job Details: 03/31/2023

"Customer concern is that dishwasher was leaking, and is leaking from the airgap. Found hole in inlet valve assembly causing leak. Heavy water damage to floor and surrounding cabinets. Alos found damaged rack parts. LS positioner, RS clip guard, dishwasher will need inlet valve before resuming diagnostics. Left bottom kick out panel off to allow airflow under unit. Advised customer not to operate dishwasher untill after repairs are completed.; ordrng 1 W10648041 (valve-inlt) and 1 WP8539102 (POSITIONER) and 1 WPW10267076 (CLIP)"

We serviced a

LG REFRIGERATOR

Model LSXS26366S/10

Near Sachse, TX 75048

Lane

Job Details: 03/31/2023

Customer stated ice maker stopped producing ice. Performed diagnostics found ice maker failed to complete full cycle during fore cycle mode. Ice maker needs to be replaced. All other functions checked good at time of service. ; ordrng 1 EAU61004412 (Ice maker assy)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US

Near Garland, TX 75042

Lane

Job Details: 03/31/2023

Customer stated washer will not spin. Performed diagnostics found shifter broke causing issue. All other functions checked good at time of service.; ordrng 1 DC31-20014C (Clutch motor)

We serviced a

KITCHENAID DISHWASHER

Model KDTE704ESS0

Near Dallas, TX 75205

Lane

Job Details: 03/31/2023

Installed control panel and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE WASHER-TOPLOAD

Model WHRE5260E1WW

Near Dallas, TX 75240

Lane

Job Details: 03/31/2023

Customer stated washer is leaking fluid from console. Performed diagnostics found something was spilt onto washer from exterior of machine. Explained to customer just noise is not covered by warranty appliance hast to be non functional.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Tacoma, WA 98406

Cejay

Job Details: 03/31/2023

"Customer concern is that range shut off and will not power back on. Unit was removed from wall at prior to arrival. Confirmed 240v at outlet. Visual inspection of termianl block good. No visual signs of damage at control board. Restored power to unit, display now operational. Pulled error codes, no faults stored. Tested all load operations good. Could not repliacte issue. Advised customer symptom caused by loss of L1 power. Advised customer if issue persist to comtact an electrician. No mechanical or component failures at time of service."

We serviced a

GE DRYER-ELECTRIC

Model GTDP490ED7WS

Near Puyallup, WA 98371

Cejay

Job Details: 03/31/2023

Customer concern is that dryer is taking multiple cycles to dry. Preformed airflow test failed. Found large amount of water inside vent hose. Disconnected vent hose and preformed second airflow test pass. Preformed temperature checks good. Advised customer vents are restricted causing poor airflow causing poor dryer performence. Advised customer vent will need to be ser iced before resuming operation of dryer. No mechanical or component failures at time of service. Customer signed airflow acknowledgement.

We serviced a

GE RANGE

Model JB630DF4WW

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/31/2023

"Customer concern is that range produces f1 error when using oven . Cycle tested unit, found sticking relay causing unit to produce f2 (over temp ) error. Needs new main board, overlay and temp sensor. Follow up visit scheduled for 4/12 8-12; ordrng 1 WB18X20153 (CONTROL OVEN TO9 (ELEC)) and 1 WB27T11512 (FACEPLATE GRAPHICS (WW) and 1 WB21X22134 (SENSOR)"

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Graham, WA 98338

Cejay

Job Details: 03/31/2023

"Installed previously ordered UI board, vent fan and seal. Cycle tested dishwasher all checks good."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A4

Near Wylie, TX 75098

John

Job Details: 03/31/2023

Installed new selector knob. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/31/2023

"Customer concern is that washer does not wash clothes. Cycle tested unit. found unit able to low speed spin and agitate at low speed, due to shifter failure. Also found unit leaking oil and water, from gearcase during operation. Needs new gearcase, shifter and slider. Requires auth ; ordrng 1 W11393685 (GEARCASE) and 1 W10734521 (SLIDER) and 1 W10754448 (CLUTCH)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8040DW4

Near Graham, WA 98338

Cameron M.

Job Details: 03/31/2023

"Customer concern is that washer lid broke. Found broken lid in lower left corner,causing unit to not start cycle. Needs new lid. Installed new lid, cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via check payment"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Spanaway, WA 98387

Cejay

Job Details: 03/31/2023

"Installed previously ordered lid strike, verified lock operation, cycle tested washer, unit failed to agitate correctly. Found failed shift actuator. Installed new actuator. Verived agitaton and spin operations in service mode. all checks good. Advised customer on proper load quantities and practices.; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID COOKTOP

Model KCGS356ESS00

Near Plano, TX 75075

Lane

Job Details: 03/31/2023

Installed gas valve and plumbing. Performed full function and leak test. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Plano, TX 75093

Lane

Job Details: 03/31/2023

Installed ui and performed function test. Dishwasher is still unresponsive. Main control needs to be replaced. ; ordrng 1 WD21X31740 (Control board)

We serviced a

LG DISHWASHER

Model LDS5040ST

Near Carrollton, TX 75007

Lane

Job Details: 03/31/2023

Customer stated dishwasher shows fault code when running. Performed diagnostics found fault code stored for faulty various motor. Diverter motor with switch needs replacing. All other functions checked good at time of service.; ordrng 1 4681ED3001D (Diverter motor) and 1 3W40025C (Diverter motor switch)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Carrollton, TX 75007

Lane

Job Details: 03/30/2023

Dishwasher has no mounting hardware. Leveled unit and secured as best as possible. Advised tenant installation is not covered by warranty .

We serviced a

GE DRYER-ELECTRIC

Model GFD85ESPN0RS

Near Garland, TX 75044

John

Job Details: 03/30/2023

Installed new drum supports. All checks good.

We serviced a

LG DRYER-ELECTRIC

Model DLE2101W

Near Plano, TX 75093

John

Job Details: 03/30/2023

Installed new drum supports and idler pulley. All checks good

We serviced a

KITCHENAID RANGE

Model KSDG950ESS0

Near Dallas, TX 75218

Lane

Job Details: 03/30/2023

Customer stated oven makes abnormal noise. Found convection fan blade rubbing cover. Adjusted blade and performed function test. All functions checked good at time of service.

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSJ0WW

Near Dallas, TX 75204

Lane

Job Details: 03/30/2023

Installed new gearcase with pulleys and belt. Preformed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE RANGE

Model ZDP48N6RH5SS

Near Dallas, TX 75225

Lane

Job Details: 03/30/2023

Burner venturi tubes are stuck. Burner tudes will haft to be replaced with lower orifice holders. All other functions currently working.; ordrng 4 WB38X10080 (Burner tube)s and 4 WB16X10023 (orifice holder)s

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020372710

Near Spanaway, WA 98387

Cejay

Job Details: 03/30/2023

Customer concern is that washed shut down mid cycle. Confrimed 120v at outlet. Confirmed 120v to main. No diagnostic LED. No out going voltage to UI. Drain pump ohms out of range at 18.4. Needs main control board and drain pump. Custome4 declined repair at time of service.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79640272900

Near Dallas, TX 75228

Patrick

Job Details: 03/30/2023

"Customer concern, unit will not turn on. Confirmed. Found melted noise filter. Must replace. ; ordrng 1 6201EC1006T (Noise filter)"

We serviced a

GE LAUNDRY CENTER

Model GUD27ESSJ0WW

Near Dallas, TX 75204

Patrick

Job Details: 03/30/2023

Tech was assigned as a helper;

We serviced a

WHIRLPOOL WALL OVEN

Model RB270PXBQ1

Near Plano, TX 75093

John

Job Details: 03/30/2023

"Customer cocner is neither ovens heating to proper temp. Found upper oven heating to 250 when set to 350 and lower oven heating to 440 when set to 350. Must replace thermostat, temp prob, and timer control. Job will require 2 techs to remove oven completely because unit is mounted too close to left wall and too low to get oven dolly underneath. AHS to supply NLA parts.; ordrng 1 3169303 (Thermostat) and 1 WPL3169257 (Electronic timer) and 1 3148440 (Temp sensor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYS6

Near Puyallup, WA 98375

Cejay

Job Details: 03/30/2023

"Installed previously ordered heater and lower spray arm, cycle tested unit for leaks, confirmed operation of heater all checks good."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45H7000AW/A2 01

Near Fife, WA 98424

Cejay

Job Details: 03/30/2023

"Installed previously ordered main pcb and pressure sensor. Cycle tested washer verified spin operation in Spin cycle. Cycle tested washer with a load, all checks good."

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC3

Near Dallas, TX 75204

Lane

Job Details: 03/30/2023

Customer stated dishwasher won't wash. Performed diagnostics found electronics have failed causing stuck key code and non responsive condition. Unable to perform full function test due to failure type. ; ordrng 1 5304514670 (Wcu) and 1 154639207 (Control panel)

We serviced a

ROPER WASHER-TOPLOAD

Model RAS8445KQ0

Near Rowlett, TX 75088

Patrick

Job Details: 03/30/2023

"Replaced gearcase. Unit now spins and agitate. Squeeking noise during spin ramp up, good away after speed is achieved. Must replace brake, tube, and clutch. ; ordrng 1 W10820043 (Drive tube) and 1 285785 (Clutch), used 1 80040 (Dog agits) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Rockwall, TX 75032

Patrick

Job Details: 03/30/2023

"Replaced adjusters, tested unit. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2

Near Gig Harbor, WA 98335

Cejay

Job Details: 03/30/2023

"Customer concern is that the washer is not filling with water and has to have the power reset to complete a cycle. Pulled error codes 8C1,DDC,4C,DDC,DC,DDC, found failed main PCB and mems senors causing washer not to complete a cycle. Needs new main PCB and mems sensor. Follow up scheduled for 04/05 10-2pm; ordrng 1 DC92-01803J (ASSY PCB MAIN) and 1 DC93-00278A (MEMS SENSOR)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 79681072310

Near Tacoma, WA 98465

Cejay

Job Details: 03/30/2023

"Customer concern is that dryer is making a noise durring operation. Preformed airflow test failed (yellow) found failed roller causing noise durring operation. Needs new LF support roller. Installed new LF roller and shaft, cleaned and lubricated CF roller. Cycle tested dryer all checks good. Advised customer dryer vent need service. ; used 1 4581EL2002H (ROLLER ASSEMBLY) from stock"

We serviced a

LG DISHWASHER

Model LDT7797BM

Near Orting, WA 98360

Cameron M.

Job Details: 03/30/2023

"Customer concern is that dishwasher leaks water from bottom left corner. Preformed visual inspection, found no obvious signs of defect. Cycle tested unit 10x found minor suds build up. Was unable to duplicate customer concern of leak . Advised customer on regular cleaning intervals. Also advised customer to monitor and record if issue persists."

We serviced a

WHIRLPOOL RANGE

Model WFG540H0AS0

Near Sumner, WA 98391

Cameron M.

Job Details: 03/30/2023

"Customer concern is that range oven does not heat. Preformed cycle test of oven on bake setting found bake ignitor not sparking to ignite manifold gasses. Whirlpool has service bulletin regarding malfunction. Recommended repair via manufacturer is burner service kit # W10700720. Installed new service kit per bulletin. Tested unit Found DSI board fault, causing ove operation malfunction needs DSI board follow up visit scheduled for 4/4 8-12; ordrng 1 WPW10331686 (SPARK MODULE)"

We serviced a

GE DISHWASHER

Model PDWT180R30SS

Near Enumclaw, WA 98022

Cameron M.

Job Details: 03/30/2023

"Customer concern is that dishwasher does not drain. Found seized drain pump, causing unit to not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit. All checks good"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45T6000AW/A5 53

Near Lakewood, WA 98499

Cameron M.

Job Details: 03/30/2023

"Customer concern is that washer does not drain and spin. Inspected drain pump clean out, clean. Verified function of inlet valves, functional. Verified drain pump activation, good with adequate volume of flow. Cycle tested unit via rinse and spin,passed. Found no mechanical defects at time of service. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. Advised customer to monitor and call if issue persists."

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA 01

Near Rowlett, TX 75089

John

Job Details: 03/30/2023

"Customer concern is DW not draining. Unit empty on arrival. Filled unit with small amount of water and drained, good drain. Ran service cycle. Unit fills washes and drains as designed. Filled and drained unit 5x times. No issues found. Unit functioning as designed."

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN1WW

Near Dallas, TX 75218

John

Job Details: 03/30/2023

Customer concern is washer sometimes doesn't finish cycle and will stop. Found 32x fault codes for vent damper failure. Entered service mode using NuFi device and found damper failed to open/close multiple times. Needs new vent damper.; ordrng 1 WH16X29509 (Damper vent)

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EFME627UIW2

Near Dallas, TX 75209

John

Job Details: 03/30/2023

Installed new blower wheel and motor. All checks good.

We serviced a

KENMORE DISHWASHER

Model KDTE104ESS3

Near Dallas, TX 75209

John

Job Details: 03/30/2023

Customer concern is DW upper rack is broken. Found upper rack right side adjuster broken and jot attached to rail. Needs new adjuster.; ordrng 1 WPW10546503 (adjuster)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50T5300AC/ US 01

Near Dallas, TX 75211

John

Job Details: 03/30/2023

Customer concern is washer leaking and not spinning. Found inlet valves leaking down back of unit when filling. Also found suspension rods worn and fail bounce test causing unit to not be able to spin. Needs new inlet valve and suspension rods.; ordrng 1 DC97-15459H (Inlet valve) and 4 DC97-16350U (Suspension rod)s

We serviced a

MAYTAG WASHER-TOPLOAD

Model MAV8551AW0

Near Carrollton, TX 75007

Lane

Job Details: 03/30/2023

Customer stated washer makes abnormal noise when draining. Performed diagnostics found faulty drain pump and drive belt. All other functions checked good at time of service. ; ordrng 1 WP35-6780 (Drain pump) and 1 WP22003483 (Drive belt)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Carrollton, TX 75007

Lane

Job Details: 03/30/2023

Installed drain pump and performed multiple function and drain tests. All functions checked good at time of service.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LC0

Near Rockwall, TX 75087

Patrick

Job Details: 03/30/2023

"Customer concern, bulk detergent dispenser not sending detergent. Confirmed. F3e5 error code. Sensor failed. Must replace. ; ordrng 1 W11178145 (Detergent sensor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Carrollton, TX 75007

Lane

Job Details: 03/30/2023

Customer stated dishwasher doesn't wash. Preformed diagnostics found damage due to rodents. Droppings and chewed wires found under unit.

We serviced a

GE RANGE

Model CHS900M2N1S5

Near Tacoma, WA 98498

Cameron M.

Job Details: 03/30/2023

Tech was assigned as a helper;

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8500SR01

Near Carrollton, TX 75007

Lane

Job Details: 03/29/2023

Replaced mcu and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Dallas, TX 75225

Lane

Job Details: 03/29/2023

Customer stated dispenser doesn't open and wash quality has always been poor. Performed diagnostics found stored codes for diverter and pump motor. Advised replacing sump assembly and dispenser.all other functions checked good at time of service.; ordrng 1 W11032769 (Dispenser) and 1 WPW10605057 (Sumo assembly)

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Carrollton, TX 75007

John

Job Details: 03/29/2023

Installed new latch and control board. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near Graham, WA 98338

Cameron M.

Job Details: 03/29/2023

"Customer concern is that washer does not drain and spin clothes out fully. Found F8e1(long fill) f7e0(power failure) F7e5(shifter failure) f0e5(off balance) via service mode. Cycle tested unit. Found stuck cold inlet causing unit to not complete rinse and spin cycle. Exercised shifter, good. Found grease sling from gearcase on all four walls of case,indicating beginning stages of gearcase failure. Needs new gearcase and inlet. Customer declined repair at this time. Collected 95.00 +tax"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near The Colony, TX 75056

John

Job Details: 03/29/2023

Installed new dispenser. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5500FW0

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/29/2023

Installed previously ordered terminal block kit. Cycle tested unit. All checks good

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Dallas, TX 75228

Patrick

Job Details: 03/29/2023

"Unable to free spanner nut from transmission shaft. Damage to basket allows drive shaft to spin freely with no way of steadying, which is necessary. Must cut spanner from transmission. And replace both. ; ordrng 1 WP21366 (Spanner nut) and 1 W11454741 (Transmission), states that autho needed"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Dallas, TX 75205

Lane

Job Details: 03/29/2023

Replaced water inlet valves. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB850YW1

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/29/2023

"Customer concern is that washer produces LD error and does not drain. Verified customer concern of ld error (f32 long drain),via service mode . Verified function of drain pump, seized. Causing unit to not drain. Needs new drain pump. Customer declined repair at this time. Collected 95.00 +tax via card Payment"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Dallas, TX 75218

Patrick

Job Details: 03/29/2023

"Customer concern, unit not spraying water. Found leak from sump assy. Rodent damage. Unit not fit for repair."

We serviced a

KENMORE WASHER-TOPLOAD

Model 79641982410

Near Dallas, TX 75206

Patrick

Job Details: 03/29/2023

"Customer concern unit not draining. Confirmed. Replaced from truck stock. Tested unit, all checks good. ; used 1 4681EA2001T (Drain pump) from stock"

We serviced a

FRIGIDAIRE WALL OVEN

Model FFEW2425LSA

Near Irving, TX 75062

Patrick

Job Details: 03/29/2023

Replaced door lock and door sw. Problem persists. Wiring tests good. Must replace control; ordrng 1 318414221 (Eoc)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE55A7300E/A3

Near Tacoma, WA 98444

Cejay

Job Details: 03/29/2023

"Customer concern is that dryer is making a noise durring operation intermittenly. Preformed airflow test failed (red) found lint screen dirty and clogged, found debris inside lint chute and fan houseing causing vibrations. Cleaned lint build up from lint chute, fan housing and inside dryer cabinet, reassembled dryer cycle tested unit noise eleminated. Advised customer dryer vents need service before resuming operation of dryer. Customer sign airflow acknowledgement."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW3

Near Tacoma, WA 98409

Cejay

Job Details: 03/29/2023

"Permission to enter home via phone.Installed previously ordered main control and latch, preformed calibration cycle. Manual activation of agitation, spin and latch good. Cycle tested washer, all checks good. Customer unavailable for signature."

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN1WW

Near Dallas, TX 75243

Lane

Job Details: 03/29/2023

Customer stated washer leaks water. Performed diagnostics found faulty door seal. All other functions checked good at time of service. Advised customer on tub clean cycle.; ordrng 1 WH05X29521 (Gasket)

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF5B

Near Mesquite, TX 75149

Patrick

Job Details: 03/29/2023

Replaced pressure sensor. Tested unit all checks good.

We serviced a

LG DISHWASHER

Model LDF5678BD

Near Mesquite, TX 75149

Patrick

Job Details: 03/29/2023

"Customer concern, kick plate screw came out. Replaced screw. Tested unit. All checks good."

We serviced a

LG DRYER-ELECTRIC

Model DLEX7177RM

Near Lakewood, WA 98498

Cejay

Job Details: 03/29/2023

"Installed previously ordered drum seal, belt, idler and front support wheels. Prefor,ed airflow test pass all checks good."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5630HC0

Near Frisco, TX 75035

John

Job Details: 03/29/2023

"Installed new motor and blower wheel. Found idler pulley worn and almost locked in place as well as 2 drum supports worn and difficult to turn. Replaced idler wheel and 2 drum supports from truck stock. All checks good.; used 1 279640 (PULLEY,IDLER), and 2 WPW10314173 (DRUM ROLLER) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW1

Near Allen, TX 75002

John

Job Details: 03/29/2023

Customer concern is washer not spinning clothes. Ran drain and spin cycle and found unit unable to sense. Found suspension rods worn and bouncy causing unit to not be able to balance load for spin cycle. Needs new suspension rods.; ordrng 1 W11396716 (Suspension rods)

We serviced a

GE DISHWASHER

Model PDW7880N00SS

Near Carrollton, TX 75007

John

Job Details: 03/29/2023

Installed new link arms. All checks good.

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Carrollton, TX 75007

John

Job Details: 03/29/2023

"Came to install UI, control, and spray arm. Found water ballast clip missing making it impossible to mount. Will need new water ballast and inner tub.; ordrng 1 Innertub (Inner tub) and 1 Waterballast (Water Ballast)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AP/US

Near Buckley, WA 98321

Cameron M.

Job Details: 03/29/2023

"Customer concern is that washer does not drain. Found seized drain pump, causing unit to not drain. Needs new drain pump installed previously ordered drain pump assembly, cycle tested unit 3x. All checks good."

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DS/AA 50

Near Wylie, TX 75098

Lane

Job Details: 03/29/2023

Customer stated unit shut down after using oven. Performed diagnostics found faulty noise filter fuse for microwave. Replaced fuse and ran test. When high voltage components energized fuse failed. Transformer mag tube cap and diode need to be replaced with new door switches. Oven functions fine and can be used until microwave is fixed.; ordrng 1 DE94-04012A (Interlock door switch assembly) and 1 DE59-00002A (Diode) and 1 2501-001011 (Capacitor) and 1 DE26-00126A (Transformer) and 1 OM75P20ESGN (Magnetron) and 1 DE94-04016A (Interlock door switch assembly)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Lakewood, WA 98498

Cejay

Job Details: 03/29/2023

"Customer concern is that dishwasher is not completeing a cycle. Pulled error codes. F4E3,F7E1. Preformed service diagnostic cycle, F6E4,F4E3 upon end of cycle. Confirmed 120v to wash motor no operation. Confirmed operation of element good. Verifed continuity at float switch good.Found peices of RS adjuster in dishwashe, Found failed wash motor causing dishwasher not to operate, found faulty main control causing F6E4 error. Needs new sump and motor assembly and main board also needs new adjusters. Requires auth.; ordrng 1 W11085683 (PUMP&MOTOR) and 1 W11305303 (CNTRL-ELEC) and 1 WPW10250160 (CLIP)"

We serviced a

KENMORE DISHWASHER

Model 66513073K216

Near Tacoma, WA 98418

Cameron M.

Job Details: 03/29/2023

"Installed previously ordered pump and grommet. Cycle tested unit. Found pump receives 120v supply voltage, but do get pump activation, needs new wash pump and grommet Follow up visit scheduled for 4/10 8-12; ordrng 1 W11133712 (WASH MOTOR) and 1 WPW10538166 (GROMMET)"

We serviced a

GE DISHWASHER

Model DDT595SSJ4SS

Near Spanaway, WA 98387

Cejay

Job Details: 03/29/2023

"Installed previously ordered main conteol and harness, unit powered on but did not start cycle. Found damaged door switch, bent switch arm unit will now operate but will need a new door switch. Follow up scheduled for 04/03 8-12pm; ordrng 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY)"

We serviced a

LG WASHER-FRONTLOAD

Model WM2650HWA

Near Lakewood, WA 98499

Cameron M.

Job Details: 03/29/2023

"Customer concern is that washer still leaking from bottom of door. Cycle tested unit 5x found build-up of hard water film and residue detergent. Also found slowly weeping hot water inlet valve, causing slow water leak over long period of time. Needs new hot and cold inlet valves . Follow up visit scheduled for 4/6 10-2; ordrng 1 5220FR2075L (COLD INLET) and 1 5220FR2006H (HOT INLET)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW2

Near Garland, TX 75040

Lane

Job Details: 03/29/2023

Customer stated washer stoped draining. Performed diagnostics foumd drain pump faulty. Replaced pump and ran test cycle after repair. All functions checked good at time of service

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8500SR01

Near Carrollton, TX 75007

Lane

Job Details: 03/29/2023

Replaced mcu and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS0

Near Dallas, TX 75225

Lane

Job Details: 03/29/2023

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Carrollton, TX 75007

John

Job Details: 03/29/2023

Installed new latch and control board. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near Graham, WA 98338

Cameron M.

Job Details: 03/29/2023

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM0

Near The Colony, TX 75056

John

Job Details: 03/29/2023

Installed new dispenser. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5500FW0

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/29/2023

Installed previously ordered terminal block kit. Cycle tested unit. All checks good

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Dallas, TX 75228

Patrick

Job Details: 03/29/2023

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Dallas, TX 75205

Lane

Job Details: 03/29/2023

Replaced water inlet valves. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB850YW1

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/29/2023

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Dallas, TX 75218

Patrick

Job Details: 03/29/2023

"Customer concern, unit not spraying water. Found leak from sump assy. Rodent damage. Unit not fit for repair."

We serviced a

KENMORE WASHER-TOPLOAD

Model 79641982410

Near Dallas, TX 75206

Patrick

Job Details: 03/29/2023

"Customer concern unit not draining. Confirmed. Replaced from truck stock. Tested unit, all checks good. ; used 1 4681EA2001T (Drain pump) from stock"

We serviced a

FRIGIDAIRE WALL OVEN

Model FFEW2425LSA

Near Irving, TX 75062

Patrick

Job Details: 03/29/2023

Replaced door lock and door sw. Problem persists. Wiring tests good. Must replace control; ordrng 1 318414221 (Eoc)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE55A7300E/A3

Near Tacoma, WA 98444

Cejay

Job Details: 03/29/2023

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW3

Near Tacoma, WA 98409

Cejay

Job Details: 03/29/2023

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN1WW

Near Dallas, TX 75243

Lane

Job Details: 03/29/2023

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2474QF5B

Near Mesquite, TX 75149

Patrick

Job Details: 03/29/2023

Replaced pressure sensor. Tested unit all checks good.

We serviced a

LG DISHWASHER

Model LDF5678BD

Near Mesquite, TX 75149

Patrick

Job Details: 03/29/2023

"Customer concern, kick plate screw came out. Replaced screw. Tested unit. All checks good."