Service History 54 - RPS Appliance Repair

We serviced a

GE DISHWASHER

Model DDT595SGJ2BB

Near Sachse, TX 75048

Lane

Job Details: 03/13/2023

InstalledInstalled user control board and performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Mesquite, TX 75149

Patrick

Job Details: 03/13/2023

"Customer concern, unit not heating properly all the time. Operating normally at this time. 135 on med, 155 on sanitize. Replaced control thermostat from truck stock. Upon disassembly noticed unusually loose connection at wall outlet, and corresponding damage to plug prong. This is a potential cause of intermittent issue. Recommend electrician repair outlet. All checks good at this time. ; used 1 WP8318268 (Thermostat) from stock"

We serviced a

LG DRYER-ELECTRIC

Model DLE7100W

Near Dallas, TX 75228

Patrick

Job Details: 03/13/2023

"Customer concern, unit shocked him and stopped working. Found badly burned terminal block and harness. Must replace. Customer wishes for unit replacement. ; ordrng 1 EAD60946252 (Harness) and 1 3550EL3002A (Cover)"

We serviced a

ELECTROLUX WASHER-FRONTLOAD

Model EIFLW55HIW0

Near Graham, WA 98338

Cameron M.

Job Details: 03/13/2023

"Installed previously ordered drain pump. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance"

We serviced a

KENMORE RANGE

Model 79075233312

Near University Place, WA 98467

Cejay

Job Details: 03/13/2023

Customer concern is oven is not heating. Found failed ignitor causing oven not to heat. Needs new bake ignitor. Installed new ignitor. Cycle tested oven all checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

We serviced a

SAMSUNG RANGE

Model NE63T8511SS/AA 03

Near Enumclaw, WA 98022

Cameron M.

Job Details: 03/13/2023

Installed previously ordered convection motor and sheath. Cycle tested unit. All checks good

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB725BW0

Near Puyallup, WA 98375

Cejay

Job Details: 03/13/2023

"Installed previously ordered inlet valve. Manually tested dispensers fill on warm fill, dedergent dispensers no longer over filling. All checks good. Collect3d payment via cash."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC5

Near Allen, TX 75002

Lane

Job Details: 03/13/2023

Customer stated washer made abnormal noise and didn't always spin out. Preformed diagnostics foumd slider warn out and foreign object between agitator and spin basket. Removed object and Replaced slider. Performed multiple function and spin tests after repair. All functions checked good at time of service. ; used 1 W10734521 (Slider) from stock

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6300C/A3

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/13/2023

Customer concern is that dryer makes thumping sounds during operation. Preformed airflow test pass (green).Found large hole in drum causing unit to make thumping noise during operation. Needs new drum and rear rollers. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Orting, WA 98360

Cameron M.

Job Details: 03/13/2023

"Installed previously ordered sump assembly, cycle tested unit. All checks good"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Irving, TX 75060

Patrick

Job Details: 03/13/2023

"Customer concern, wash motor not running. F7e1 motor not running f8e2 full valve electrical f9e1 not draining. Unit would not fill during test cycle nor during normal cycle 1250ohm good. Drain pump good. Good fill on rinse only. No motor. Good 120vac to motor. Must replace. ; ordrng 1 W11414076 (Pump assy)"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW95HEDW0

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/13/2023

"Customer concern is that washer leaks heavily during operation. Found heavy leak from failed inlet hose. Replaced inlet hoses. Cycle tested unit 3x, verified no other mechanical defects found. Advised customer on using high quality detergent. Also advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance. Left failed part with customer as it caused a water leak. ; used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AV/US 02

Near Graham, WA 98338

Cameron M.

Job Details: 03/13/2023

"Installed previously ordered suspension rods, cycle tested unit 3x. All checks good. Customer declined to retain old part. Collected payment via debit card."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Dallas, TX 75287

Lane

Job Details: 03/13/2023

Customer stated washer became unresponsive. Performed diagnostics found loose connection at main board. Corrected connection and preformed full function test with calibration. All functions checked good at time of service.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2

Near Spanaway, WA 98387

Cejay

Job Details: 03/13/2023

Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found open element causing dryer not to heat. Needs new element. Installed new element. Lubricated support wheels. Cycle tested dryer all checks good. Advised customer dryer vents need service. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45T3200AW/A4

Near Eatonville, WA 98328

Cejay

Job Details: 03/13/2023

Customer concern is that washer is filling with water and is showing 4C error. Found clog in water inlet causing 4C error. Removed clog and cycle tested washer all checks good. SQT sent parts not required for repair.

We serviced a

LG DRYER-ELECTRIC

Model DLEX7600KE

Near Carrollton, TX 75007

Lane

Job Details: 03/13/2023

Customer stated dryer takes vary long time to dry. Preformed diagnostics found house ventilation needs cleaning. Dryer cycle temperature check at 164 exhaust with vent disconnected. All functions checked good at time of service.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE52A5500V/A3

Near Heath, TX 75126

Patrick

Job Details: 03/13/2023

"Customer concern, unit will not power on. Confirmed. Found no voltage to terminal block. Gfci breaker tripped in panel. Reset, tested on timed dry high heat. Passed air test. Tripped breaker minutes after cycle start. No direct short at terminal. Element not grounded, good heat, good Temps. All components test good. Tightened terminal block screws. All checks good at this time."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC

Near Mesquite, TX 75150

Patrick

Job Details: 03/13/2023

"Customer concern, unit loud during spin, 1ub, 1 dc. Tested unit, operating normally. No fault detected at this time."

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Coppell, TX 75019

Lane

Job Details: 03/10/2023

"Customer stated washer makes abnormal noise. Performed diagnostics found motor pulley faulty causing noise. Belt and Pulley need to be replaced. All other functions checked good at time of service. ; used 1 WH01X27538 (Belt), and 1 WH03X32218 (Pulley) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HC1

Near Carrollton, TX 75007

Lane

Job Details: 03/10/2023

Customer stated washer won't turn on. Performed diagnostics found main control receiving proper supply voltage. Unable to properly diagnose unit due to failure type. Drain pump windings show open. Main control and drain pump need to be replaced.; ordrng 1 W11543994 (Main control) and 1 W11399437 (Drain pump)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7500GC2

Near Spanaway, WA 98387

Cejay

Job Details: 03/10/2023

Installed previously ordered washplate. Verified agitation operation good. Customer paid via cash.

We serviced a

LG WASHER-TOPLOAD

Model WT1101CW

Near Rowlett, TX 75089

Patrick

Job Details: 03/10/2023

Replaced tub to pump hose. Tested unit. All checks good

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45T6000AP/US

Near Mesquite, TX 75181

Patrick

Job Details: 03/10/2023

"Customer concern, unit not draining. Confirmed no drain pump. Found open drain pump. Replaced with supplied part. Tested unit. All checks good."

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950US/AA 01

Near Lake Tapps, WA 98391

Cameron M.

Job Details: 03/10/2023

"Installed previously ordered middle rotor asm, cycle tested unit. All checks good."

We serviced a

GE DISHWASHER

Model GDF510PSR0SS

Near Plano, TX 75093

John

Job Details: 03/10/2023

Customer concern is DW randomly goes dead and won't start. Found error codes for UI communication lose. Needs new UI Board.; ordrng 1 WD21X27140 (Configured UI Board)

We serviced a

FRIGIDAIRE RANGE

Model FGIF3036TFE

Near Puyallup, WA 98372

Cameron M.

Job Details: 03/10/2023

"Installed previously ordered element. Cycle tested unit, all checks good. Customer declined to retain old part. Collected payment via card Payment"

We serviced a

GE RANGE

Model CGS990SET8SS

Near Dallas, TX 75244

Lane

Job Details: 03/10/2023

Installed new ignitor and bottom cover for lower oven. Preformed full heat cycle test. All functions checked good at time of service.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC465HW0

Near Dallas, TX 75228

Patrick

Job Details: 03/10/2023

"Customer concern, unit will not start. Found broken door sw. Customer ok'd $245.53 estimate. Replaced from truck stock. Tested unit. All checks good; used 1 WP3406107 (Door sw) from stock"

We serviced a

LG LAUNDRY CENTER

Model WM3987HW

Near Dallas, TX 75205

Patrick

Job Details: 03/10/2023

"Customer concern, unit leaking from front. No leak from fill system or from underneath during rinse and spin. Found small drip from front. Found dog hair preventing tight seal along door boot surface. Cleaned. All checks good."

We serviced a

GE WASHER-TOPLOAD

Model GLWN2800D1WS

Near Tacoma, WA 98405

Cameron M.

Job Details: 03/10/2023

"Customer concern is that washer goes out of balance and does not spin clothes out fully. During initial inspection found unit un-level and leans to left side, caused by flooring being un-level. Found failed bearing in shift mode selector, causing noise during spin cycle. Also found failed tub seal causing leak from bottom of tub during operation. Found broken right basket strap allowing excess movement of tub assembly to left rear side of unit. Also found left basket strap completely disengaged from tub assembly Allowing excess movement of tub assembly. Found belt makes contact with tub shipping brackets, causing noise and excess wear on belt. Needs new tub assembly, shift mode selector, belt, tub straps . Second tech needed. Requires auth ; ordrng 4 WH1X2727 (TUB DAMPENING STRAP)s and 1 WH01X10302 (BELT) and 1 WH45X20473 (TUB OUTER) and 1 WH38X10019 (WASHING MACHINE SHAFT & TUBE ASSEMBLY)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model SDE3606AYW

Near Dallas, TX 75204

Patrick

Job Details: 03/10/2023

Customer concern vent detached from wall. Reconnected. Found clogged home vent. Customer must have vent professionally cleaned to prevent future failures and/ or fire.

We serviced a

KENMORE LAUNDRY CENTER

Model 11088752794

Near Tacoma, WA 98444

Cejay

Job Details: 03/10/2023

"Tenant concern is washer is going OOB very easily. Found failed suspension springs causing washer to go out of balance. Also found gearcase leaking oil. Needs new springs , gearcase, clutch and coupling. Please advise springs are back ordered with no available reciving date. Requires Auth.; ordrng 1 W10207783 (SPRING) and 1 3360629 (GEARCASE) and 1 285785 (CLUTCH) and 1 285753A (COUPLING)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4800XQ2

Near DuPont, WA 98327

Cejay

Job Details: 03/10/2023

Customer concern is that washer is shaking durring spin cycle. Found failed suspension rods causing OOB issues. Needs new suspension rods. Follow up scheduled for 03/17 1-5pm; ordrng 1 W10780048 (SUSPENSION)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA44A3205AW/A4

Near Plano, TX 75023

John

Job Details: 03/10/2023

Customer concern is no hot water is entering unit. Cycle tested unit on multiple cycles with hot water selected. Unit fills with hot water as designed. No issues found. Unit functioning as designed. All checks good.

We serviced a

LG DRYER-ELECTRIC

Model DLGX3371V

Near Lakewood, WA 98499

Cejay

Job Details: 03/10/2023

Customer concern is dryer is not heating. Prefromed airflow test failed (red) and dryer is producing a noise. Found failed ignitor causing dryer not to heat. Found sticky RR roller causing noise. Cleaned roller.needs new ignitor. AHS to supply. Requires auth. Advised customer dryer vents needs service before resuming operation of dryer. Customer signed airflow acknowledgement. ; ordrng 1 5318EL3001A (Ignitor)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near Tacoma, WA 98405

Cameron M.

Job Details: 03/10/2023

"Customer concern is that washer produces f5 error immediately at power up. At power up unit produces f5e3 error, attempts to lock and unlock at power up. Via service mode found f5e3x2 . Cycled lid lock 10x found intermittent failure to loc lid , causing unit to produce error and not run cycle. Needs new lid lock. Installed new lid lock, cycle tested lock 25x. Cycle tested unit via rinse and spin. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 W10810403 (LID LOCK ASSY) from stock"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LTE6234DQ3

Near Tacoma, WA 98409

Cameron M.

Job Details: 03/10/2023

Installed previously ordered lid switch and agitator dogs. Cycle tested unit 3x. All checks good. Customer declined to retain old parts. Collected payment via card Payment.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AW/US 02

Near Graham, WA 98338

Cameron M.

Job Details: 03/10/2023

"Customer concern is that washer goes out of balance regardless of load size. During initial inspection. found all four suspension rods worn causing unstable loads during spin cycle . Verified errors via service mode, found ub (unbalanced load) x4 . Cycle tested unit verified unit component operation. Needs new suspension rods. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC215EW1

Near Dallas, TX 75254

Lane

Job Details: 03/10/2023

Customer stated dryer handle is missing. Preformed diagnostics found door not damaged but handle missing. Explained to customer missing parts are not covered by warranty. All other functions checked good at time of service.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48H7400EW/A2 02

Near Dallas, TX 75240

Lane

Job Details: 03/10/2023

Replaced motor assembly and belt. Performed multiple operation tests after repair. Dryer sound normal after repair. Case seems to have some kinda warpage that could explane recent part failures.

We serviced a

LG WASHER-TOPLOAD

Model WT5270CW

Near Dallas, TX 75218

Lane

Job Details: 03/10/2023

Installed new agitator with cap. Performed function tests after repair. All functions checked good at time of service.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE3758AYW

Near Lakewood, WA 98499

Cejay

Job Details: 03/10/2023

"Customer concern is that dryer is not spinning and is making a noise during operation. Found motor pully stripped causing drum not to spin and worn belt. Needs new motor, blower, braket and belt. Follow up scheduled for 03/15 8-12pm; ordrng 1 WP2200376 (MOTOR-DRVE) and 1 56000 (BLOWER FAN) and 1 WP37001287 (BRACKET) and 1 WP40111201 (BELT)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Tacoma, WA 98404

Cejay

Job Details: 03/10/2023

"Customer concern is that dishwasher is not draining. Found heavy debri in airgap causing washer not to drain. Removed debris, cycle tested dishwasher all checks good."

Near Dallas, TX 75205

Patrick

Job Details: 03/10/2023

"Laundry center, work order not needed."

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLCE7522AW1

Near McKinney, TX 75071

John

Job Details: 03/10/2023

Installed new heating element. All checks good.

We serviced a

GE COOKTOP

Model PP9030DJ2BB

Near Plano, TX 75025

John

Job Details: 03/10/2023

Installed new relay board sent by SquareTrade. All checks good.

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DS/AA 50

Near Wylie, TX 75098

John

Job Details: 03/10/2023

"Customer concern is oven not powering on. Cycled breaker, no change. Following steps in STG found power board is recieving proper voltage but no voltage exiting board to main control. Recommend replacing power and control boards.; ordrng 1 DE92-04046C (Control board) and 1 DA92-00675A (Power board)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5300SQ0

Near Carrollton, TX 75007

Lane

Job Details: 03/08/2023

"Customer stated dryer runs but doesn't heat. Preformed diagnostics foumd faulty heating element and thermal high limit. Replaced parts and performed function test after repair. Dryer cycle temp 164 exhaust. ; used 1 279838 (Heating element), and 1 279816 (Thermostat kit) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Carrollton, TX 75007

John

Job Details: 03/08/2023

"Customer concern is DW will not drain. Confirmed DW drain not comming on when called for. Ohms checked drain pump from control board, checks good. Ran control board/ UI test. Control board fails. Needs new control board.; ordrng 1 W11462459 (Control board)"

We serviced a

SAMSUNG RANGE

Model NE58K9430SS/ AA01

Near Garland, TX 75043

Patrick

Job Details: 03/08/2023

"Customer concern, multiple burners inop. Confirmed. Found open front burners, rr burner also. Burn marks on all infinite switches. Must replace 3 elements and 4 infinite switches. ; ordrng 2 DG44-01006B (Infinite sw dual)s and 2 DG44-01005B (Infinite sw single)s and 1 DG47-00063A (Lf element) and 1 DG47-00064A (Rf element) and 1 DG47-00060A (Rr element)"

We serviced a

GE DISHWASHER

Model GDT655SMJ0ES

Near Tacoma, WA 98446

Cameron M.

Job Details: 03/08/2023

"Customer concern is that dishwasher does not start cycle, unit powers on then tones as Though door lft open. Found open contacts in door switch, causing unit to not recognize door position. Also found main control not sending and receiving signal to door switch, causing unit to not start cycle. Needs new main board and door switch. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 1 WD21X10490 (LATCH) and 1 WD21X24901 (SERVICE MACHINE CONTROL)"

We serviced a

LG WASHER-TOPLOAD

Model WT5270CW

Near Garland, TX 75043

Patrick

Job Details: 03/08/2023

Replaced control and inlet valve. Tested unit. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Carrollton, TX 75007

John

Job Details: 03/08/2023

"Customer concern is dryer not heating. Confirmed no heat. Found open high limit fuse causing no heat condition. Replaced high limit fuse and thermal cut off from truck stock. Ran vent check, fails red. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.; used 1 279816 (THERMAL CUT OFF HI) from stock"

We serviced a

GE DISHWASHER

Model GSD3360D35SS

Near Puyallup, WA 98375

Cejay

Job Details: 03/08/2023

Installed previously ordered door springs and linkages. Door is now operating as designed. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11068732700

Near Dallas, TX 75228

Patrick

Job Details: 03/08/2023

"On disassembly, motor shaft cracked. Must replace motor and pulley. ; rqstng P&A on 1 279787 (Motor)"

We serviced a

GE DISHWASHER

Model GDF520PSJ2SS

Near Forney, TX 75126

Patrick

Job Details: 03/08/2023

"Customer concern, unit not operating at all. Found stuck key error. Good 13vdc to ui. Must replace ui.; ordrng 1 WD21X31899 (Ui configured)"

We serviced a

KITCHENAID RANGE

Model KSDG950ESS1

Near Tacoma, WA 98405

Cejay

Job Details: 03/08/2023

"Customer concern is that oven will not heat past 350? and is making a noise. Oven was on as per customer prior to arrival. Noise is coming from convection van, unable to further diagnose noise as oven cavity was already hot. Temperature test oven will heat up but dos3 not finish preheat cycle. Pulled error codes F2E1. Test mode shows no activation of bake element. Needs new bake element. Advised customer to avoid use of unit on day of follow up visit. Foll9w up scheduled for 03/15 1-5pm ; ordrng 1 W10779716 (ELMNT-BAKE)"

We serviced a

WHIRLPOOL RANGE

Model RF368LXPS 0

Near Tacoma, WA 98407

Cejay

Job Details: 03/08/2023

"Installed previously ordered AHS provided control board, sensor and infinite switches. Cycle tested unit all chexks good."

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN1WW

Near Plano, TX 75093

Lane

Job Details: 03/08/2023

Customer stated washer beeps during wash cycle. Performed diagnostics found no stored fault codes. Ran test cycle foumd main board faulty. Replacing board under warranty.; ordrng 1 WH22X35597 (Main board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Carrollton, TX 75006

Lane

Job Details: 03/08/2023

Customer stated dishwasher runs longer than normal. Performed diagnostics found no stored fault codes. Turbidity sensor checks good.. advised customer wash time cam be affected by water clairatty.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV40J3000EW/A2

Near Irving, TX 75062

Lane

Job Details: 03/08/2023

Installed new heater and main board. Removed foreign object around drum felt.Performed multiple function tests after repair. All functions checked good at time of service

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF395BTPASU/A2

Near Dallas, TX 75217

Patrick

Job Details: 03/08/2023

"Customer concern, unit will not fill. Found failed drain pump. Leaking dispenser. Broken counterweight, broken tub. Flooded unit base. Control board smoking. Must replace fill hose, drain pump, front outer tub main control, inverter, lower dampers and counterweights. Let unit unplugged. ; ordrng 2 DC67-00621B (Counterweight)s and 1 DC97-14541M (Front outer tub) and 2 DC66-00470A (Damper front)s and 2 DC66-00470B (Damper rear)s and 1 DC67-00317A (Fill hose) and 1 DC92-01063B (Inverter)"

We serviced a

AMANA WASHER-FRONTLOAD

Model NFW7300WW00

Near Orting, WA 98360

Cameron M.

Job Details: 03/08/2023

"Customer concern is that washer produces error messages in spin cycle, intermittently produces squealing noise during spin with large loads.f9e2(PUMP DRIVE SYSTEM ERROR)F8e1(long fill)f9e1(LONG DRAIN) cycle tested unit, found stuck cold inlet causing unit to produce lf error. Exercised drain pump 10x found no defect with drain flow rate also found no defect with pump activation. Cycle tested unit with customer provided load of towels, found excessive basket movement, causing unit to produce noise during spin cycle. Needs new inlet valves, belt, tub gasket and rear tub assembly. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model wtw4950xw0

Near Dallas, TX 75240

Lane

Job Details: 03/08/2023

Customer stated washer runs when not in use. Performed diagnostics found control module faulty.. control panel was infested with roaches. Unable to perform full diagnostics due to failure type.

We serviced a

GE DISHWASHER

Model GDF530PGM0BB

Near Orting, WA 98360

Cameron M.

Job Details: 03/08/2023

Customer concern is that dishwasher does not power on and start cycle. Customer advised unit lost power mid cycle now unresponsive. Verified power supply voltage to unit good 120v supply. Tested dc voltage from main board to user interface good 13.39vdc. Cycled power to unit 3x ui still unresponsive. Needs new user interface and harness. Advised customer parts show out of stock. Requires auth ; ordrng 1 WD21X32001 (CONFIGURED UI BOARD) and 1 WD21X24414 (HARNESS- DOOR)

We serviced a

LG WASHER-TOPLOAD

Model WT5101HV

Near Tacoma, WA 98466

Cejay

Job Details: 03/08/2023

"Installed previously ordered clutch housing, cycle tested washer verified noise eleminated with customer. All checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Lakewood, WA 98498

Cejay

Job Details: 03/08/2023

"Customer concern is that dishwasher was working for a few days and then stopped. Pulled error codes 8-4,10-2,7-1. Water in leak tray. Cleaned leak tray, preformed service cycle. Operation of dispenser and wash motor good. Cycle tested dishwasher for 28 minutes could not replicate leak. Advised customer to moniter dishwasher for oversuds conditions. No mechanical or componenet failures at time of service."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7120HW0

Near Tacoma, WA 98445

Cejay

Job Details: 03/08/2023

"Customer concern is that washer is leaking and is going off balance. Pulled error codes.F0E5. cleared codes and preformed unbalanced detection cycle good. Mechanical balence componenets check good. Washer Unlevel, raised RF leg. Cycle tested washer with a load all checks good could not replicate leak symptom. customer instruction on proper loading practices."

We serviced a

WHIRLPOOL RANGE

Model WFE745H0FS0

Near Orting, WA 98360

Cameron M.

Job Details: 03/08/2023

"Customer concern is that range oven does not heat beyond 310 . Verified power supply voltage to unit good 240v supplied. Verified ohms of temperature probe, good. Tested continuity of broil element , good. Tested continuity of bake element, failed open. Found open bake element causing unit to not heat properly. Needs new bake element. Follow up visit scheduled 3/15 8-12; ordrng 1 W10779716 (ELEMENT - BAKE)"

We serviced a

HOTPOINT RANGE

Model AAP222VAW1

Near Dallas, TX 75243

Lane

Job Details: 03/08/2023

Installed new terminal block and hardware. Unable to perform function test due to customer having no electricity during service.

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.238321

Near Wylie, TX 75098

John

Job Details: 03/08/2023

Customer concern is washer left clothes wet after cycle. Found timer getting stuck between rinse and spin causing unit to fill with too much water and not being able to drain unit fully in time alloted. Needs new timer.; ordrng 1 WP661649 (timer)

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.270826

Near Wylie, TX 75098

Lane

Job Details: 03/08/2023

Replaced ordered user control. Performed multiple function tests after repair. All functions checked good at time of service.

We serviced a

GE DISHWASHER

Model GDT605PSM0SS

Near Dallas, TX 75219

Patrick

Job Details: 03/08/2023

"Customer concern, no power. Rapid blink at control board led. Good 13vdc to ui. Must replace ui.; ordrng 1 WD21X32002 (Ui)"

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Sachse, TX 75048

John

Job Details: 03/08/2023

Came to install new sump assy. Found that the existing sump retainer clips where installed incorrectly making it so I will have to break them off. New sump does not come with retainer clips. Will need new retainer clips in order to install new sump.; ordrng 3 DD61-00212A (Sump retainer)s

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US 03

Near Puyallup, WA 98373

Cejay

Job Details: 03/07/2023

Customer concern is that washer is not draining. Standing water in tub upon arrival. Found clogged drain trap causing washer not to drain. Cleared clog and cycle tested washer. All checks good.

We serviced a

GE DISHWASHER

Model GSD2220Z00BB

Near Plano, TX 75093

Lane

Job Details: 03/07/2023

Customer stated timer knob broke off and something fell inside door. Performed diagnostics found timer mounts broke off of console letting timer fall inside door. Multiple screw holes are stripped on outer door panel. Dishwasher needs new time withr knob panel and outer door skin. Control panel part has been discontinued as well as front panel; ordrng 1 WD31X10037 (Panel)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV2C6BEW/XAA

Near Carrollton, TX 75007

Lane

Job Details: 03/07/2023

"Cucustomer stated dryer doesn't heat and makes abnormal noise. Performed diagnostics found faulty heating element and idler pulley. Performed multiple function tests after repair. All functions checked good at time of service.; used 1 DC97-14486A (Heating element), and 1 DC93-00634A (Idler pul) from stock"

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN1WW

Near Plano, TX 75093

John

Job Details: 03/07/2023

"Installed new control board. Found when unit put into spin cycle, motor begins to spin and then stops. Foundbroken wire on RPS Sensor. Replaced sensor from truck stock. All checks good.; used 1 WH03X32158 (SPEED SENSOR) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF409ANW/XAA

Near Mesquite, TX 75150

Patrick

Job Details: 03/07/2023

"Replaced door lock and door boot. Tested unit. Good fill, good tumble, good drain, good spin. No leak from front. Found wall drain clogged and overflowing. Customer must call plumber to address plumbing."

We serviced a

LG DISHWASHER

Model SKSDW2402P

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 03/07/2023

"Customer concern is that dishwasher powers but intermittently will not start cycle and power down after roughly 30 seconds as though in standby power down. Cycle tested unit 10x, was unable to duplicate customer concern of unit shutdown at start of cycle. Advised customer the two parts door switch and main board are the most likely of cause of defect . Also advised customer parts show out of stock with no eta of restock. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."

We serviced a

LG DRYER-ELECTRIC

Model DLEX2655V

Near Tacoma, WA 98409

Cejay

Job Details: 03/07/2023

"Installed previously ordered AHS provided motor, pully, belt and fan wheel. Preformed airflow test failed (yellow). Temperature checks good. Advis3d customer drye vents need service. All checks good."

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FLCE7522AW1

Near McKinney, TX 75071

John

Job Details: 03/07/2023

"Installed new heat baffle. Upon disassembly, found that the heating element was destroyed by damaged baffle. Must replace heating element.; ordrng 1 137392702 (Heating element)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Wylie, TX 75098

John

Job Details: 03/07/2023

Installed new drain hoses. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2 11

Near Dallas, TX 75225

Lane

Job Details: 03/07/2023

"Washer would not lock doirr or start cycle. Replaced dispenser hut unable to test function. Ordering user and main control, ; ordrng 1 DC92-01803K (Main board) and 1 DC92-01802M (Use control)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW5

Near Dallas, TX 75205

Patrick

Job Details: 03/07/2023

"Customer concern, loud broken, making bowling noise during spin. Confirmed. Unable to remove agitator. Must replace lid, transmission, and agitator. ; ordrng 1 W10902814 (Agitator) and 1 W11393685 (Gear case) and 1 W11259006 (Lid assy)"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WTW8127LC0

Near Rockwall, TX 75087

John

Job Details: 03/07/2023

Installed new tub ring and cover. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Dallas, TX 75204

Patrick

Job Details: 03/07/2023

"Customer concern, unit not draining. Removed debris from drain impeller. Good drain. Found constant leak from diverter. Must replace sump. ; ordrng 1 W11087376 (Sump assy)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2

Near Forney, TX 75126

Patrick

Job Details: 03/07/2023

"Customer concern, unit has no power. Confirmed no response from key pad. Good 120vac to unit. Must replace main control and console assy. ; ordrng 1 DC97-18107B (Console assy) and 1 DC97-19650C (Main control) and 1 DC92-01621D (Control) and 1 DC92-01531B (Inverter)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.23832100

Near Wylie, TX 75098

John

Job Details: 03/07/2023

"Customer concern is washer will not drain or spin. Found loose connection at motor and door switch plug not seated. Repaired loose wire and door switch connector. Unit now agitates, spins, and drains. All checks good."

We serviced a

LG DRYER-ELECTRIC

Model DLEX3370V

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/07/2023

"Customer concern is that dryer concern is that dryer still takes multiple cycles to dry clothes only cycle successfully drying clothes was bulky setting. Verified power supply voltage. Good 240v supplied. Verified continuity of heating element, 2 of 3 Good coils center coil open. Causing unit to produce less than required temperature for adequate dry results. Verified continuity of remaining heating components, good. Tested ohms of thermistor, good. Needs new element. Follow up visit scheduled for 3/14 8-12; ordrng 1 5301EL1001J (ELEMENT)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MHW5630HC0

Near Puyallup, WA 98371

Cejay

Job Details: 03/07/2023

Installed previously ordered door seal and ACU. Cycle tested washer all checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Forney, TX 75126

Patrick

Job Details: 03/07/2023

"Replaced dispenser, tested unit, all checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 11076955120

Near Dallas, TX 75228

Patrick

Job Details: 03/07/2023

Customer concern unit not drying. Found no heat. Vent test passed green. Good 240vac to unit. Found burned wire to element. Must replace lower wiring harness. Part listed as NLA.; ordrng 1 691470 (Harness)

We serviced a

GE DISHWASHER

Model GDF640HGM0BB

Near Rowlett, TX 75089

John

Job Details: 03/07/2023

"Customer cocner is DW not powering on. Confirmed 13.5vdc to UI from Control Board, yet unresponsive. Needs new UI.; ordrng 1 WD21X32006 (Configured UI Board)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5630HC0

Near Puyallup, WA 98371

Cejay

Job Details: 03/07/2023

"Customer concern is that dryer is shaking and sliding across floor. Found all four legs screwed all the way up causing dryer to sit completely flat on the ground on bottom panel causing excessive noise and allowing dryer to slide on laundry room floor. Raised dryer legs and leveled dryer. Pushed and pulled on dryer, dryer is now stationary. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF328AAW/XAA

Near Graham, WA 98338

Cameron M.

Job Details: 03/07/2023

"Customer concern is that washer does not spin and agitate during initial inspection, found excessive tub play, causing basket assembly to make contact with front tub and door boot. causing unit to not agitate and spin. Needs new rear tub asm, basket, front tub asm. Customer declined repair estimate. Customer declined repair at this time. Collected trip fee +tax via card Payment."

We serviced a

LG WASHER-TOPLOAD

Model WT1101CW

Near Rowlett, TX 75089

John

Job Details: 03/07/2023

"Installed new inlet assy, dispenser, and hose. Inlet no longer leaking. Found now that tub is filling a tear in drain hose causing new leak. Must replace drain hose.; ordrng 1 AEM73213001 (Drain hose.)"

We serviced a

GE DISHWASHER

Model DDT595SGJ2BB

Near Sachse, TX 75048

John

Job Details: 03/07/2023

Customer concern is DW will not power on. Confirmed 13.5vdc from control board to UI yet UI unresponsive. Needs new UI Board.; ordrng 1 WD21X32004 (Configured UI Board)

We serviced a

SAMSUNG RANGE

Model NE59R4321SS/AA

Near Garland, TX 75040

John

Job Details: 03/07/2023

Came to install new infinite switch. Found the part sent was for single burner not double burner. Needs new infinite switch.; ordrng 1 DG44-01006B (Infinite switch RF)