We serviced a
LG WASHER-FRONTLOAD
Model WT5070CW
Near Dallas, TX 75238
Lane
Job Details:
03/07/2023
Customer stated washer gets severely out of balance and gives ul code. Customer stated suspension rods were replaced a month ago. Performed diagnostics found replacement suspention rods have no dampening what so ever. Suspension rods haft to have compression and rebound to balance tub. Oem suspension rods must be installed to correct issues.; ordrng 4 4902EA1002E (Suspension rods)s
We serviced a
LG DRYER-ELECTRIC
Model DLGX3701V
Near Farmers Branch, TX 75234
Lane
Job Details:
03/07/2023
Customer stated dryer runs but doesn't heat. Performed diagnostics found thermostats and flame sensor check good. Dryer will cycle ones then stops trying to heat in both auto and time dry. Control module is not sending any power to gas safety valve for ignition. Ignitor is pulling correct amperage when unit starts burn. Reconnected ending replacing electronic control and gas valver with igniter.; ordrng 1 AGM30063309 (Gas valve) and 1 EBR85130504 (Control) and 1 5318EL3001A (Ignitor)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV56H9000EP/A2
Near Puyallup, WA 98375
Cejay
Job Details:
03/07/2023
"Installed previously ordered element, prefor,ed airflow test failed (red) advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Puyallup, WA 98375
Cejay
Job Details:
03/07/2023
Cus5omer concern is that washer is overflowing at bleach valve. Manual activation of dedergent valves over flows when both hot and cold vales are open for warm water. Too much water pressure coming from inlet valve causing dedergent cups to overflow. Needs new water valve. Follow up scheduled for 03/13 8-12pm; ordrng 1 W10853723 (VALVE)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7500GC2
Near Spanaway, WA 98387
Cejay
Job Details:
03/06/2023
"Customer concern is that washplate is cracked. Found damaged washplate causing poor wash performance and damaging fabrics.cycle tested washer, all operatiins of unit are functional. Needs new washplate. Follow up scheduled for 03/10 1-5pm; ordrng 1 W10752283 (WASHPLATE)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA51A5505AC/US
Near Carrollton, TX 75007
John
Job Details:
03/06/2023
"Installed new control board. Unit now powers on, fills, agitates, spins, and drain properly. All checks good."
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near Plano, TX 75093
John
Job Details:
03/06/2023
Customer cocnern is DW not powering on. Found 13.5 vdc from control board to UI but UI not powering on. Needs new UI board.; ordrng 1 WD21X31902 (Configured UI)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Plano, TX 75074
John
Job Details:
03/06/2023
Customer concern is DW handle is broken and unit takes along time to wash. Confirmed door handle broken. Found wash motor pulsing but never fully starting. Wash motor fails ohms check. Must replace door handle and sump assy.; ordrng 1 W11416362 (Pump and motor) and 1 W10708004 (Door handle assy.)
We serviced a
GE COOKTOP
Model PP9030DJ2BB
Near Plano, TX 75025
John
Job Details:
03/06/2023
Customer concern is Left Front burner comes and won't shut off till breaker is turned off. Confirmed burner on and unable to be controlled. Found stuck relay on relay board causing issue. Must replace relay board.; ordrng 1 WB27X24010 (board relay machine)
We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA
Near Coppell, TX 75019
Lane
Job Details:
03/06/2023
Customer stated oven door glass broke during preheating. Preformed diagnostics confirmed condition of glass. All functions working at time of service.; ordrng 1 DG94-03596A (Door assembly)
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Tacoma, WA 98445
Cejay
Job Details:
03/06/2023
"Customer concern is that dishwasher door has difficulting closing and dishwasher is leaking. Found failed door switch causing dishwasher not to start. Needs new door switch before further diagnosis can be done. Follow up scheduled for 03/13 1-5pm. ; ordrng 1 AGM76209501 (PARTS ASSEMBLY,SVC)"
We serviced a
LG DISHWASHER
Model LDF7561ST
Near Tacoma, WA 98445
Cejay
Job Details:
03/06/2023
"Customer concer is that dishwasher is leaking from underneath. Found leak coming from seperating wash pump, needs new wash pump assembly. Follow up scheduled for 03/13 1-5pm . Advis3d customer dishwasher will need to be made acsessible for repair.; ordrng 1 ABT72909202 (CASING ASSEMBLY,PUMP)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV36J4000EW/A3
Near Puyallup, WA 98371
Cejay
Job Details:
03/06/2023
"Customer concern is that dryer powers on but intermittenly does not start. Prefomed airflow test failed (red). Could not replicate no start symptom. Found seized idler and rear rollers sticking causing noise durring operation. Needs new idler braket. Installed new idler braket and cleaned and lubricated all support wheels. Cycle tested dryer, unit starts. Advised customer dryer vents need service before resuming operation of dryer. Advised customer to moniter dryer use after vents are serviced. Customer signed airflow acknowledgement. Dryer is operating as designed at time of service. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Buckley, WA 98321
Cejay
Job Details:
03/06/2023
Customer concern is that washer shut off mid cycle. No other concerns with washer. Verified 120v at outlet. 120v incoming to main control no diagnostic LED. Unplugged drain connector. No HMI. Confirmed no voltage out going from ACU to HMI. Found failed main control board causing washer not to operate. Needs new ACU and lid latch to continue diagnostics. Requires Auth. ; ordrng 1 W11419171 (CNTRL-ELEC) and 1 W11394572 (LATCH)
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Buckley, WA 98321
Cejay
Job Details:
03/06/2023
"Customer concern is with top load washer not dishwasher, advised customer to call warrenty to create WO for washing machine."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWP576KW1
Near Gig Harbor, WA 98332
Cameron M.
Job Details:
03/06/2023
"Customer concern is that washer agitator pop's out of washer. Found stripped agitator base, causing bolt to become dislodged. Needs new agitator base. Follow up visit scheduled for 3/13 1-5 advised customer not to attempt use to prevent further damage. ; ordrng 1 W11418231 (AGITATOR BASE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
03/06/2023
"Customer concern is that washer does not run cycle. Found f7e5 , shifter fault. Cycle tested unit Found failed actuator, causing unit to not shift mode from agitate to spin. Needs new actuator. Installed new actuator. Cycle tested unit all checks good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM3470HWA
Near Dallas, TX 75254
Lane
Job Details:
03/06/2023
Customer stated washer stopped working. Performed diagnostics found washer getting no electricity. Plugged washer into different outlet and performed multiple function tests using different outlet. Washer needs no repair at this time.
We serviced a
GE WASHER-FRONTLOAD
Model GFW480SSK0WW
Near Dallas, TX 75225
Lane
Job Details:
03/06/2023
Customer stated washer intermittently leaks water. Performed diagnostics foumd no leaks after full test cycle. Found evedance of possible overflowing dispenser due to viscosity of fabric softener. Unable to replicate leak at time of service.
We serviced a
GE WASHER-TOPLOAD
Model GTW540ASPWS
Near Dallas, TX 75223
Lane
Job Details:
03/06/2023
"Customer stated washer will not stop filling. Performed diagnostics found hot side valve stuck open. Replaced fill valve assembly and performed multiple function and leak tests after repair. All, functions checked good at time of service."
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Sachse, TX 75048
John
Job Details:
03/06/2023
"Customer concern is DW not starting. Found unit filling properly but when it tries to wash, the wash motor hums but does not spin and gets very hot to the touch. Also found drain pump fails after draining the unit 4 times and stops working. Needs new sump assy.; ordrng 1 DD94-01004A (Sump assy.)"
We serviced a
GE RANGE
Model C2S985SET9SS
Near Tacoma, WA 98499
Cameron M.
Job Details:
03/06/2023
"Customer concern is that large griddle burner does not ignite fully. Found spillover build-up, causing burner to not ignite fully. Cleaned burner bodies and offices. Cycle tested unit. All checks good"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 02
Near Graham, WA 98338
Cameron M.
Job Details:
03/06/2023
"Customer concern is that regardless of load size washer goes out of balance. Found worn suspension rods, causing unit to not balance . Needs new suspension rods. Follow up visit scheduled for 3/13 8-12; ordrng 4 DC97-16350U (SUSPENSION RODS)s"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Mesquite, TX 75149
Lane
Job Details:
03/06/2023
Customer stated washer rubbed hole through new door seal and made abnormal noises. Performed diagnostics found spin basket and door seal are faulty. Spin basket came loose damaging door seal and wash tub. Wash tub assembly needs to be replaced to correct issues.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model EFME6117S1W0
Near Dallas, TX 75214
Lane
Job Details:
03/06/2023
Customer stated dryer runs but doesn't dry. Performed diagnostics found hoise vent restricted causing extended dry times. Ventilation needs to be inspected and cleaned for dryer to run efficiently. Also instructed customer on cycle selection and temperature settings.
We serviced a
LG WASHER-TOPLOAD
Model WT5270CW
Near Dallas, TX 75218
Lane
Job Details:
03/06/2023
Customer stated washer made abnormal noise during cycle. Preformed diagnostics found agitator faulty.. Agitator screw and cap also need to be replaced. All other functions checked good at time of service.; ordrng 1 AGZ72909711 (Washplate) and 1 FAB31741301 (Screw) and 1 5006EA3009B (Washplate cap)
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD49STBW2
Near Rockwall, TX 75087
John
Job Details:
03/06/2023
Installed new felt seal. All checks good.
We serviced a
HOTPOINT RANGE
Model RGB790CEK4CC
Near Garland, TX 75042
Lane
Job Details:
03/06/2023
Replaced igniter and performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Spanaway, WA 98387
Cejay
Job Details:
03/06/2023
"Customer concern is that dryer is not heating. Preformed airflow test pass. Verified dryer is not heating on air cycle. Preformed temperature checks good. Customer is using dryer sheets, clean and calibrated moisture sensors. No mechanical or component failures or abnormal noises at time of service. All checks good."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS 1
Near Puyallup, WA 98374
Cejay
Job Details:
03/03/2023
"Customer concern is that dishwasher is leaking from underneath. Verified leak coming from case break. Tightened case break bezel, confirmed leak issue resolved, cycle tested dishwasher to verifiy no other leaks. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2400XTPB3
Near Carrollton, TX 75007
Lane
Job Details:
03/03/2023
Customerm stated there getting a residue on flatware. Performed diagnostics foumd possible deposit of detergent causing film on items. Advised customer run a acid based cleaner through dishwasher to remove possible buildup. All other functions checked good at time of service.
We serviced a
LG WASHER-FRONTLOAD
Model WT5070CW
Near Plano, TX 75093
John
Job Details:
03/03/2023
Installed new suspension rods. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model NOTAVAILABLE
Near Mesquite, TX 75150
Patrick
Job Details:
03/03/2023
Reschedule for tues 1-5. Customer is ill and area needs to be cleared for work to be performed. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Steilacoom, WA 98388
Cejay
Job Details:
03/03/2023
"Installed previously ordered AHS provided main PCB and UI. Durring first cycle test u it shut down durring fill. Inlet valve ohms in range. Via service cycle multiple times all componenets operational, cycle tested dishwasher multiple times all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Eatonville, WA 98328
Cameron M.
Job Details:
03/03/2023
"Customer concern is that dishwasher top rack falls down. Found broken adjusters, causing top rack to fall. Needs new adjusters kit. Installed new adjusters. Cycle tested unit 3x. All checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near McKinney, TX 75071
John
Job Details:
03/03/2023
Installed new hub and washplate.
We serviced a
KENMORE DISHWASHER
Model 665.12723K310
Near Wylie, TX 75098
John
Job Details:
03/03/2023
Installed new UI and Control panel. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5 02
Near Parkland, WA 98444
Cejay
Job Details:
03/03/2023
"Customer concern is that the washer is not draining. Pulled error codes. Dc,Ub,dc,ub,Ac7,dc,ub. Manual mode verified good operations of drain pump. Spin test good, found signs of oversuds. Cycle tested washer with a load, washer wil pause at 7 minutes and will not spin. Found failed main PCB,inverter and hall sensor. Needs new main PCB, inverter and hall sensor. Advised customer PCB is discontinued and may take time to recive. AHS to supply. Requires auth.; ordrng 1 DC92-01989D (Main PCB) and 1 DC92-01531C (ASSY PCB KIT) and 1 DC31-00098A (MOTOR BLDC)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75218
Patrick
Job Details:
03/03/2023
"Replaced belt, capacitor, and water valve. Tested unit. All checks good."
We serviced a
FRIGIDAIRE RANGE
Model FEF326FSB
Near Dallas, TX 75228
Patrick
Job Details:
03/03/2023
Replaced eoc and overlay. Tested unit. All checks good.
We serviced a
GE RANGE
Model JBS07M1BB
Near Dallas, TX 75223
Patrick
Job Details:
03/03/2023
"Customer concern, rf burner caught fire. Found burned element terminal, meter wires, burned infinite sw, burned element. Must replace. ; ordrng 1 WB17T10006 (Element terminal) and 1 WB24T10025 (Infinite sw) and 1 WB30T10074 (Large element)"
We serviced a
GE WASHER-TOPLOAD
Model GTW685BSL1WS
Near Mesquite, TX 75150
Patrick
Job Details:
03/03/2023
"Replaced belt, tested unit. All checks good."
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EFLW317TIWO
Near Plano, TX 75093
Lane
Job Details:
03/03/2023
Installed new door seal with clamps. Performed multiple function tests after repair. All functions checked good at time of service.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9200SQ1
Near Tacoma, WA 98446
Cameron M.
Job Details:
03/03/2023
"Customer concern is that dryer produces f1 error. Customer son attempted control board install and was unsuccessful. Found burnt motor relay on main board, causing unit to not start cycle. Advised customer part is NLA no repair available at this time. Collected 95.00 trip fee +tax via card Payment."
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
03/03/2023
Customer concern is that dishwasher does not drain completely. Cycle tested unit 3x. Found oversuds conditions present. Flushed suds out of unit. Cycle tested unit 10x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2. REV
Near Dallas, TX 75243
Lane
Job Details:
03/03/2023
Installed new door seal and performed multiple function and leaks. All functions checked good at time of service.
We serviced a
WHIRLPOOL RANGE
Model GBS307PRS01
Near Dallas, TX 75243
Lane
Job Details:
03/03/2023
Customer stsed oven doesn't stop heating and ocks door. Performed diagnostics foumd relay getting stuck causing issue. All other functions check good at time of service.; ordrng 1 8303885 (Control board)
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US/AA-00
Near Sunnyvale, TX 75182
Lane
Job Details:
03/03/2023
Customer stated dishwasher is intermittently unresponsive. Performed multiple function tests at time of service. Dishwasher never failed to turn on or operate. Customer started using a different outlet and had better results. Customer had electrician check dishwasher circuit..Main and user controls need to be replaced for this issue.; ordrng 1 DD82-01337B (Control board) and 1 DD82-01338B (Touch control board)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Garland, TX 75043
John
Job Details:
03/03/2023
Customer concern is DW leaking. Found diverter valve dripping while DW in use. Needs new sump assy.; ordrng 1 W11085683 (pump&motor)
We serviced a
KENMORE DISHWASHER
Model 66514742N513
Near Tacoma, WA 98445
Cejay
Job Details:
03/03/2023
"Customer concern is that lower rack wheels keep coming off. Found all four wheel carries damaged causing lower rack not to operate properly, needs new lower rack wheel carriers. Foumd signs of oversuds conditions, advised customer on using high quality dedergent. Follow up scheduled for 03/09 8-12pm; ordrng 4 WPW10195417 (WHEEL)s"
We serviced a
GE DISHWASHER
Model PDT715SYNFS
Near Buckley, WA 98321
Cameron M.
Job Details:
03/03/2023
"Installed previously ordered configured ui assembly, cycle tested unit, all checks good"
We serviced a
GE WALL OVEN
Model ZET2S0M1SS
Near Sumner, WA 98390
Cameron M.
Job Details:
03/03/2023
"Installed previously ordered incoder boards ,cycle tested unit. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Puyallup, WA 98375
Cejay
Job Details:
03/03/2023
"Installed previously oreder motor, preformed calibration cycle. Cycle tested washer no noise, all checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ3WS
Near Carrollton, TX 75007
Lane
Job Details:
03/03/2023
Customer stated dryer takes to long to dry. Performed diagnostics found house vent restricted. Advised customer to have vent cleaned. All other functions checked good at time of service.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Spanaway, WA 98387
Cejay
Job Details:
03/02/2023
"Installed previously ordered AHS supplied gearcase, drive hub, main PCB and agitator bolt. Cycle tested washer, verified spin operation with customer. all checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Forney, TX 75126
Patrick
Job Details:
03/02/2023
Replaced door catch. Tested unit. All checks good.
We serviced a
ELECTROLUX WASHER-FRONTLOAD
Model EIFLW55HIW0
Near Graham, WA 98338
Cameron M.
Job Details:
03/02/2023
"Customer concern is that washer does not drain. Cycle tested unit. Found stripped drain pump impeller, causing unit to not drain. Needs new drain pump. Follow up visit scheduled for 3/13 1-5; ordrng 1 137038700 (PUMP)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Denton, TX 76208
John
Job Details:
03/02/2023
"Customer concern is washer making a knocking type sound when running, worse when agitating. Found agitator bolt backed off and loose causing agitator to move freely while agitating. Tightened agitator bolt and load tested on rinse and spin. No longer making noise."
We serviced a
GE RANGE
Model JBP80SM2SS
Near Rockwall, TX 75087
John
Job Details:
03/02/2023
Installed new infinite switch and burner. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Mesquite, TX 75181
Patrick
Job Details:
03/02/2023
"Customer concern, u unit failed to agitate once after last repair. F0e3 overload error stored. Ran diagnostic cycle, good complete. Ran bulky load on heavy duty. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Graham, WA 98338
Cameron M.
Job Details:
03/02/2023
"Installed previously ordered motor and capacitor. Cycle tested unit, all checks good"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA5471ABW/XAA 01
Near Puyallup, WA 98374
Cejay
Job Details:
03/02/2023
"Installed previously ordered suspension rods, cycle tested washer with a load all checks good."
We serviced a
GE RANGE
Model CGS990SET8SS
Near Dallas, TX 75244
Lane
Job Details:
03/02/2023
Customer stated lower oven doesn't heat. Performed diagnostics found faulty ignitor due to interference with lower oven pan. Lower oven pan with factory igniter needs to be replaced. All other functions working correctly at time of service.; ordrng 1 WB35X37972 (Bottom heat shield) and 1 WB13K10043 (Ignitor)
We serviced a
GE WALL OVEN
Model JT3500SF5SS
Near Dallas, TX 75229
Lane
Job Details:
03/02/2023
Installed new pcb with overlay. Performed full function test on both upper and lower ovens. All functions checked good at time of service.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2
Near Irving, TX 75062
Lane
Job Details:
03/02/2023
Customer stated dryer runs all the time.if door is closed. Also dryer doesn't heat performed diagnostics found motor relay stuck causing continuous run condition. Heating element faulty due to normal wear and tear. Idler pulley bearing failing and rear support rollers getting stuck.; ordrng 1 DC97-14486A (Heating element) and 1 DC93-00634A (Idler) and 1 DC92-01025D (Pcb control) and 4 DC97-16782A (Roller)s
We serviced a
LG LAUNDRY CENTER
Model WM3987HW
Near Dallas, TX 75205
Patrick
Job Details:
03/02/2023
"Replaced fill bellows, tested unit. All checks good."
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.270926
Near Dallas, TX 75204
Patrick
Job Details:
03/02/2023
"Replaced bearing kit, rotor and stator. Tested unit. Noticed squeeking noise while in motion. Slow leak from shaft area remains. Must replace outer tub assy.; ordrng 1 W10193886 (Outer tub), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDB6650AWW
Near Sumner, WA 98390
Cejay
Job Details:
03/02/2023
"Customer concern is that dishwasher has poor wash perfomance. Found diverter damaged causing dishwasher not to rotate spray arms. Needs new diverter. advised customer part is discontinued, AHS to supply. Requires auth. ; ordrng 1 6-917075 (Diverter)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45M7050AW/A4
Near Rowlett, TX 75089
John
Job Details:
03/02/2023
Installed new pressure switch and control board. All checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FW1
Near Rowlett, TX 75088
John
Job Details:
03/02/2023
Customer concern is washer giving F9 E1 error for long drain. Ran service cycle and found large amount of suds in side unit. When service cycle attempts to drain it gives F9 E1 error because of suds. Advised Customer of the affects of suds inside machine and how to remove them. Unit functioning as designed.
We serviced a
FISHER PAYKEL RANGE
Model RGU-364GD-N
Near Dallas, TX 75206
Lane
Job Details:
03/02/2023
Installed new thermostat for range. Performed multiple function and heat cycle tests after repair. All functions checked good at time of service. Advised on proper preheating procedures. All functions checked good at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Dallas, TX 75223
Patrick
Job Details:
03/02/2023
"Customer concern, unit fills when not in use. F3e2 inlet water temperature fault f8e6 f0e4 spin limited by water temperature f5e1 lid sw fault. Confirmed lid lock failure, found corroded inlet valve thermistor. Replaced both from truck stock. Tested unit, all checks good. ; used 1 W10810403 (Lid lock), and 1 W11165546 (Inlet valve) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Dallas, TX 75219
Lane
Job Details:
03/02/2023
Customer stated dryer runs but no heat. Performed diagnostics found thermal high limit faulty. Installed thermal cutoff kit. Performed heat cycle test. Dryer cycles at 177 exhaust. All functions checked good at time of service. ; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6200AW/A2 11
Near Puyallup, WA 98371
Cejay
Job Details:
03/02/2023
"Customer concern is that there is a hole in the drain hose. Found hole in drain hose causing leak needs new drain hose. Installed new drain hose, cycle tested washer all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW57ESVW1
Near Orting, WA 98360
Cameron M.
Job Details:
03/02/2023
"Customer concern is that washer will start agitation as unit is filling, unit will also begin filling when entering into spin cycle. Cycle tested unit on all cycles 3x found faulty contacts in timer causing unit to fill and agitate at incorrect time of cycles. Needs new timer customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Lakewood, WA 98498
Cameron M.
Job Details:
03/02/2023
"Customer concern is that washer intermittently will be stuck in rinse and spin cycle hrs beyond displayed time and wash does not fill to adequate levels. Checked for stored error codes via service mode, none. Cycle tested unit via normal wash cycle, verified customer concern of unit not filling to adequate level. Unit will initiate fill sequence with correct flow of hot and cold valve but does not adequately fill to proper level unit will only fill bottom of tub and no water gets to clothes during wash cycle. Repeated test three times, unit replicated failure two of three attempts. Signaling error in pressure switch. Cycle tested unit via rinse and spin, verified concern of continuous sense and filling without interruption. Unit will get stuck in sense and active fill portion of rinse until manually stopped and placed in drain and spin cycle. Verified operation of wash to spin function, good . Needs new main board and inlet valves. Follow up visit scheduled for 3/15 8-12; ordrng 1 W11419171 (CNTRL-ELEC) and 1 W11400157 (INLET ASM)"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Tacoma, WA 98446
Cejay
Job Details:
03/02/2023
Upon trying to remove transmission Pully found threads on transmission shaft damaged making transmission pully unable to be removed. Needs new tranmission. Requires Auth.; ordrng 1 WH03X33729 (PLATFORM BEARING RETAINER & FASTENERS)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lakewood, WA 98498
Cameron M.
Job Details:
03/02/2023
"Customer concern is that dishwasher leaks water and not completing cycle. Found f4e3 (wash motor failure) via service mode. Cycle tested unit via service mode, found dead spot in wash motor, causing unit to not wash. Needs new sump assembly. AHS TO SUPPLY. Requires auth ; ordrng 1 W11164469 (PUMP AND MOTOR ASSEMBLY.)"
We serviced a
GE DISHWASHER
Model GSD4000N10BB
Near Dallas, TX 75243
Lane
Job Details:
03/02/2023
Installed new drain solenoid and performed multiple function and leak tests. All functions checked good at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6230HW0
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/02/2023
"Installed previously ordered lid latch,strike and ui board. Restored power, found solid on status light on main control indicating +5VDC reference present but not sending single voltage to ui (micro failure). Needs new main board requires auth ; ordrng 1 W11543994 (CNTRL-ELEC)"
We serviced a
GE RANGE
Model JSP34W0D2WW
Near Carrollton, TX 75007
John
Job Details:
03/01/2023
"Customer concern is range will not power on. Unit DOA upon arrival. Found tripped breaker, reset breaker, unit now functioning as designed."
We serviced a
LG WASHER-FRONTLOAD
Model WM2450HRA
Near Plano, TX 75093
John
Job Details:
03/01/2023
"Customer concern is washer will not drain. Unit full of water when arrived. Attempted to vacuum out unit through drain hose but no water will flow. Found coin catch will only unscrew about half a thread and then stops, unable to be removed. Needs new pump body and coin catch.; ordrng 1 3108ER1001A (Casing, pump) and 1 383EER2001A (Drain filter)"
We serviced a
GE RANGE
Model JSP34W0D2WW
Near Carrollton, TX 75007
John
Job Details:
03/01/2023
"Customer concern is range will not power on. Unit DOA upon arrival. Found tripped breaker, reset breaker, unit now functioning as designed."
We serviced a
GE DISHWASHER
Model GDF510PSJ4SS
Near Spanaway, WA 98387
Cameron M.
Job Details:
03/01/2023
"Customer concern is that dishwasher dispenser does not open. Cycle tested unit via newfi. Verified proper function of dispenser. Found detergent build up on dispenser,causing dispenser door to stick and not open. Cleared build up Verified operation. Flushed unit of residual detergent build up. All checks good. Advised customer against overfilling dispenser with liquid detergent to prevent further issues."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS 1
Near Puyallup, WA 98374
Cejay
Job Details:
03/01/2023
Installed new pump amd motor assembly and main control. Cycle tested dishwasher all checks good no leaks.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA48H7400AW/A2 11
Near Carrollton, TX 75007
John
Job Details:
03/01/2023
"Customer concern is washersometimes doesn't drain or spin. Filled unit and ran drain and spin cycle. Good drain, however when unit attempts to sense the tub jerks around inside case. Foundworn suspension rods causing unit to not be able to start a spin. Needs new suspension rods.; ordrng 4 DC97-05280S (Suspension rod)s"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Forney, TX 75126
Patrick
Job Details:
03/01/2023
"Customer concern, unit making loud sweltering sound during use. Found seized roller. Replaced from truck stock. Found clogged home vent, customer must have vent professionally cleaned to prevent future failures; used 1 WPW10314173 (Roller) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9100LW2
Near Mesquite, TX 75181
Patrick
Job Details:
03/01/2023
"Customer concern, start button broken. Confirmed. Found ui cracked at start button actuator. Must replace ui and start button. ; ordrng 1 8181905 (User interface) and 1 WP8181861 (Start button)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FBD2400KW10B
Near Tacoma, WA 98445
Cejay
Job Details:
03/01/2023
"Customer concern is that dishwasher is leaking no additional information available. Cycle test began at 1:06pm. leak from corners of door. Tub seal and sweeper seals worn, spray arm is seperating causing dishwasher to leak, needs new tub seal, sweeper seal and spray arm. Customer did not want to reschedule as they may be replacing the unit. ; ordrng 1 5304500204 (GASKET bottom) and 1 154827601 (GASKET tub) and 1 5304518927 (SPRAY ARM)"
We serviced a
LG DRYER-ELECTRIC
Model DLE5955W
Near Tacoma, WA 98405
Cejay
Job Details:
03/01/2023
"Customer concern is that dryer is not heating.Preformed airflow test faiked (red). Lint build up inside dryer cabinet. Found open thermal cutoff causing dryer not to heat. Need to thermal cuttoff and High limit. Vacummed lint from dryer, installed new thermal cutoff and high limit burner. Cycle tested dryer all checks good. Advised customer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement. ; used 1 6931EL3003D (THERMOSTAT), and 1 6931EL3001F (THERMOSTAT) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model NOTAVAIABLE
Near Forney, TX 75126
Patrick
Job Details:
03/01/2023
"Customer concern. Unit leaking during use. Found drain hose dripping. Must replace. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 W11244231 (Drain hose)"
We serviced a
GE DISHWASHER
Model GDF530PSM6SS
Near Mesquite, TX 75150
Lane
Job Details:
03/01/2023
Customer stated dishwasher gives fault code for draining issue. Performed multiple function tests with diagnostic tool. Dishwasher drained every time without issue. Advised customer on the use of drying agents to improve drying quality. All functions checked good at time of service.
We serviced a
GE DISHWASHER
Model GDT645SYN0FS
Near Carrollton, TX 75007
John
Job Details:
03/01/2023
Installed new control board. Updated firmware. Found that water pressure switch was reading full while unit was empty causing unit to only run drain. Replaced pressure switch from truck stock. All checks good.; used 1 WD21X25468 (PRESSURE SENSOR ASM) from stock
We serviced a
KENMORE DRYER-ELECTRIC
Model 11065132411
Near Dallas, TX 75243
Lane
Job Details:
03/01/2023
"Customer stated dryer runs but doesn't heat. Preformed diagnostics found faulty heating element and shorted thermostat. Replaced heater and rhermostat. Ran multiple function and heat cycle testafter repair. Cycle temperature 172 exhaust. ; used 1 279838 (Element), and 1 279816 (THERMAL CUT OFF FUSE KIT?) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER5620KQ1
Near Dallas, TX 75248
John
Job Details:
03/01/2023
Customer concern is dryer not heating. Confirmed no heat. Found open thermal cut off causing not heat condition. Replaced thermal cut off and high limit fuse from truck stock. All checks good.; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
LG WASHER-TOPLOAD
Model WT1101CW
Near Rowlett, TX 75089
John
Job Details:
03/01/2023
Customer concern is washer leaking when filling. Upon filling unit found inlet connector assy cracked and leaking as well as dispenser leaking from where inlet hose connects causing a large amount of water to leak onto floor. Immediately powered down unit and found cold water inlet not closing immediately as it should. Needs new inlet valve assy and dispenser. Left service valves closed.; ordrng 1 AEN72910501 (Dispenser housing) and 1 5221EA1008F (Inlet valve assy) and 1 ACJ73350401 (Inlet valve connector assy) and 1 MEJ62565301 (Inlet hose)
We serviced a
SAMSUNG RANGE
Model NE59R4321SS/AA
Near Garland, TX 75040
John
Job Details:
03/01/2023
Customer concern is RF burner not working properly. Found RF burner only comming on high regardless of knob position. Needs new infinite switch.; ordrng 1 DG44-01009A (Infinite switch RF)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3 04
Near Tacoma, WA 98408
Cejay
Job Details:
03/01/2023
"Customer concern is that dryer is not heating. Preformed airflow test pass. Confirmed 240v at outlet. Found open element causing dryer not to heat, needs new element. Installed new element, cleaned and calibrated moisture sensors. Cycle tested dryer all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8500DC4
Near Dallas, TX 75238
Lane
Job Details:
03/01/2023
"Customer stated after original repair dryer stopped functioning aging. Performed diagnostics found thermal fuse blown again . Ran test cycle found heater dropping and shorting to ground causing thermal fuse to blow. Replaced heating element and thermal fuse. Ran function and heat cycle tests after repair.; used 1 WP3387747 (Heating element), and 1 WP3392519 (Fuse) from stock"
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Dallas, TX 75219
Lane
Job Details:
03/01/2023
Customer stated dishwasher door just falls open. Performed diagnostics foumd door tension cables broke causing door to fall open.customer stated all other functions check good.; ordrng 2 4933DD3001B (Door cables)s and 2 4970ED4004G (Door spring)s