Service History 59 - RPS Appliance Repair

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028812790

Near Carrollton, TX 75007

Lane

Job Details: 02/14/2023

Customer stated washer stops at rinse and will not advance. Preformed diagnostics found faulty lid switch. Replaced switch and performed function test after repair. All functions checked good at time of service. ; used 1 WP3949238 (Lid switch) from stock

We serviced a

LG WASHER-FRONTLOAD

Model WM2688HWM

Near Saint Paul, TX 75098

John

Job Details: 02/14/2023

"Customer concern is washer giving a 'water unavailable' randomly. Ran full test cycle and found unit giving error for water unavailable. Checked service valves, no issue. Needs new inlet valves.; ordrng 1 5220FR2006H (Inlet valve single) and 1 5220FR2008F (Inlet valve quadruple)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GPS0

Near Dallas, TX 75205

Lane

Job Details: 02/14/2023

Customer stated dishwasher leaks water. Performed diagnostics found sump assembly leaking. All other functions checked good at time of service. Advised customer to not use dishwasher until repaired.; ordrng 1 W11085683 (Pump&motor)

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.20022011

Near Heath, TX 75032

Patrick

Job Details: 02/14/2023

Replaced lid lock. Tested unit. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW

Near Rockwall, TX 75032

Patrick

Job Details: 02/14/2023

"Customer concern, unit runs but will not heat. Unit passed air test. Found hi limit thermostat unplugged. Corrected. Tested unit. All checks good."

We serviced a

GE DRYER-ELECTRIC

Model EED5600G2WW

Near Puyallup, WA 98374

Cejay

Job Details: 02/14/2023

"Installed previously ordered heater assembly, trap duct assembly, bearing repair kit and customer provided lint screen. Preformed airflow test failed (red). Advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW7000AW0

Near Irving, TX 75063

Lane

Job Details: 02/14/2023

Customer m stated washer gives error message and won't drain. Performed diagnostics found drain pump motor windings open. Replaced drain pump and performed multiple leak and function tests.; ordrng 1 4681EA2001T (Motor assy pump)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3 03

Near Puyallup, WA 98375

Cameron M.

Job Details: 02/14/2023

"Vent disconnected prior to repair visit. Customer concern is that dryer does not tumble. Found failed idler pulley, causing belt switch trip. Resulting in unit not running cycle. Also found failed drum support, causing noise during operation. Needs new drum support and idler pulley. Installed new idler pulley and rear roller. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit. All checks good. Unable to test airflow for unit as vent hose disconnected. Advised customer not to use unit unit adequately hooked up to venting. ; used 1 DC97-16782A (DRUM ROLLER), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020722990

Near Sachse, TX 75048

John

Job Details: 02/14/2023

"Customer concern is washer will not drain. Found missing lid switch and strike causing unit to not drain or spin. Also found jumper wire previously installed by someone else that caused connector and main harness wires to melt. Needs new main harness, lid switch and strike. AHS to supply parts.; ordrng 1 357141 (Strike) and 1 WP3949238 (switch-lid) and 1 3953943 (Wire harness)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC465HW0

Near Rowlett, TX 75089

John

Job Details: 02/14/2023

"Customer concern is dryer not heating. Conformed dryer not heating. Found open element causing no heat condition. Replaced element from truck stock. All checks good.; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV458AGP/XAA

Near Irving, TX 75038

Lane

Job Details: 02/14/2023

Customer stated after last repair dryer takes long time to dry but is producing heat. Preformed diagnostics found dryer vent restricted causing issues. All dryer functions check good at time of service. Customer needs vent corrected.

We serviced a

FRIGIDAIRE RANGE

Model JP3030DJ3BB

Near Irving, TX 75038

Lane

Job Details: 02/14/2023

Customer stated right front burner stopped working after it was recently repaired. Found connector shorted damaging switch and burner.. Other three burners working correctly at time of service.; ordrng 1 WB30T10136 (Burner) and 1 WB24X22341 (Switch)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model n/a

Near Dallas, TX 75204

Lane

Job Details: 02/14/2023

Unable to reach customer to gain access to building. Secured door requires access code. ; snapped 1 QuickPics

We serviced a

ESTATE DRYER-ELECTRIC

Model EED44COWQ0

Near Mesquite, TX 75149

Patrick

Job Details: 02/14/2023

"Customer concern, unit will not turn off. Good power to timer, no turn. Found broken pts switch. Must replace. ; ordrng 1 WPW10185970 (Timer) and 1 WP3977456 (Pts sw)"

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Spanaway, WA 98387

Cejay

Job Details: 02/14/2023

"Upon arrival customer states vent bezzel fell off agian after previous vist and u it did not leak when bezel was on. Seperated door panels to ensure proper installation of bezel. Cycle tested dishwasher began at 2:15 , no leaks. Advised customer to monitor dishwasher and to call if bezel continues to fall off."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Spanaway, WA 98387

Cejay

Job Details: 02/14/2023

"Customer concern is dishwasher is leaking from left corner of door.verified unit is not leaking from previous repair. Cycle test begain at 12:54pm. Found clogs in upper spray arm causing arm not to rotate. Removed debris and continued cycle test. After 30 minutes of cycle test could not replicate leak, possible clog in spray arm causing irregular water spray causing leak. Advised customer on running regular dishwasher clean cycles. All checks good."

We serviced a

AMANA DISHWASHER

Model ADB1600AWB1

Near Tacoma, WA 98444

Cejay

Job Details: 02/14/2023

"Customer concern is that dishwasher ran for over an hour. Prefromed service dianostic cycle. No stored error codes. All dishwasher functions operational. Advised customer dishwasher can run up to 3 1/2 hours depending on cycle on cycle options selected, refered customer to owners manual under diswasher care guide. No mechanical or componet failures at time of service. All checks good."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Puyallup, WA 98372

Cejay

Job Details: 02/14/2023

"Customer concern is that oven and burner are not heating up properly is not heating up properly. No stored error codes. Found RF burner not heating past 350?F, found LR burner heats up extremely slow. Continuity of bake and broil elements good. Temp prob in range at 1.082 K ohms. Confirmed 240v to range. Preformed temp check at 425?F oven maintains set temp in range with standard deviation. Needs new RF and LR infinte switches. Follow up scheduled for 02/24 10-2pm; ordrng 1 WP3149400 (switch-inf) and 1 WP3149404 (switch-inf)"

We serviced a

GE DISHWASHER

Model GDT655SSJ4SS

Near Tacoma, WA 98445

Cejay

Job Details: 02/14/2023

"Installed previously ordered wash pump. Cycle tested unit for leaks, all checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.27092603

Near Dallas, TX 75204

Lane

Job Details: 02/14/2023

Customer stated washer gets out of balance shows fault code and is vary loud when spinning. Performed diagnostics found tub bearing failed leaking water onto motor assembly damaging motor and control board. Suspension is warn out causing out of balance conditions. Tub bearing with motor assembly suspention and control need to bereplaced.. ; ordrng 1 W10820048 (Suspension) and 1 WPW10189966 (Control) and 1 WPW10419333 (Stater) and 1 280146 (Rotor) and 1 W10435302 (Bearing kit) and 1 Needrpssensornotseenonpartsbreakdown (Rps sensor)

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Mesquite, TX 75150

John

Job Details: 02/14/2023

"Customer concern is washer not spinning fast enough to remove all of the water from clothes. Ran drain and spin with NuFi, unit cannon reach full spin. Found belt worn and slipping in pulley. Cleaned pulley and replaced belt. All checks good.; used 1 WH01X27538 (BELT DRIVE) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW0

Near Mesquite, TX 75150

Patrick

Job Details: 02/14/2023

"Customer concern, unit makes noise at beginning of cycle. Ran quick wash under load. Cycle ended abruptly after 30s. Found gearcase leaking oil, bearing failed. Dampers squeeking. Must replace. ; ordrng 1 W11396716 (Damper set) and 1 W11449840 (Gearcase)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV520AEP/XAA

Near Graham, WA 98338

Cameron M.

Job Details: 02/14/2023

"Customer concern is that dryer vent duct was dislodged from previous service call. Remounted ducting, all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB850YW1

Near Orting, WA 98360

Cameron M.

Job Details: 02/14/2023

"Customer concern is that washer produces clunking noise and produces f51 error. Cycle tested unit, found loose rotor, causing clunking noise during operation and production of f51 motor error. Also found failed tub bearing causing noise during spin cycle. Found unit leaking from tub seal during operation. Needs new bearing kit. Customer declined repair at this time. Collected 95.00 trip fee +tax via"

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Sumner, WA 98391

Cameron M.

Job Details: 02/14/2023

"Customer concern is that dishwasher produces NE errors, not finishing cycle. Verified power to vario motor. Verified motor does not move when command signal is sent to motor. Needs new motor and switch. Follow up visit scheduled for 2/21 8-12; ordrng 1 EBF64375202 ((SWITCH,MICRO)) and 1 4681ED3001D (MOTOR ASSEMBLY,AC,STEPPING))"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Spanaway, WA 98387

Cejay

Job Details: 02/14/2023

"Customer concern is that dryer is not heating. Preformed airflow test pass. Confirmed 240v to dryer. Found open element causing dryer not to heat, needs new element. Installed new element. Cycle tested dryer all checks good. ; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45T3400P/A3

Near Puyallup, WA 98374

Cameron M.

Job Details: 02/14/2023

"Customer concern is that dryer produces DC error, does not start cycle. Found open door switch, causing unit to not recognize door is closed. Also found multiple tears in vent hose,causing unit to vent to inside home. Needs Needs new door switch. Installed new door switch cycle tested ,all checks good. Advised customer on step to correct vent..customer declined to retain old part collected payment via debit card"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Tacoma, WA 98445

Cameron M.

Job Details: 02/14/2023

"Customer concern is that washer lid broke. Found broken lid causing unit to not start cycle. Needs new lid. Installed new lid .cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance"

We serviced a

LG WASHER-FRONTLOAD

Model WM2240CW

Near Tacoma, WA 98444

Cameron M.

Job Details: 02/14/2023

"Customer concern is that washer leaks water from rear left. Cycle tested unit. found leaking fill hoses,causing water to pool over time on floor at rear of unit. Found leaking inlet valves causing water to pool under unit. Found oversuds conditions present from rear vent, causing water pooling behind unit. Needs new inlet valves and fill hoses. Customer declined repair at this time. Collected 95.00 trip fee +tax via card Payment."

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWPU4

Near Spanaway, WA 98387

Cejay

Job Details: 02/13/2023

Installed previously ordered protector. Cycle tested dishwasher all checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11064872400

Near Puyallup, WA 98372

Cejay

Job Details: 02/13/2023

"Customer concern is that dryer is not heating. Found broken door switch upon arrival. Found open element causing dryer not to heat, needs new element and door switch. Installed new element and door switch, prefor,ed airflow test failed (yellow) advised customer dryer vents need service. All checks good.; used 1 WP3387747 (ELEMENT), and 1 WP3406107 (SWITCH-DOR) from stock"

We serviced a

SAMSUNG RANGE

Model NE59N6630SS/AA

Near Bonney Lake, WA 98391

Cejay

Job Details: 02/13/2023

Customer concern is range display is flickering. Found LED display corrupted causing display to flicker. Needs new LED display. Follow up scheduled for 02/21 1-5pm; ordrng 1 DG07-01005A (LED DISPLAY)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model 11087511702

Near Puyallup, WA 98374

Cejay

Job Details: 02/13/2023

"Customer concern is that dryer is making a noise during operation. Upon arrival UI start button is missing. Found failed Idler pully wheel and belt causing noise durring operation, needs new belt and idler wheel. Installed new idler pully wheel and belt, cleaned and lubricated all support wheels. Cycle tested dryer, noise eliminated. Prefor,ed airflow test failed (yellow) advised customer dryer vents need service. All checks good. ; used 1 661570V (BELT), and 1 279640 (PULLEY,IDLER) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6100P/A3

Near Orting, WA 98360

Cejay

Job Details: 02/13/2023

"Customer concern is that dryer is not heating. Preformed airflow test failed (red). Found open thermal cutoff causing dryer not to heat. Needs new thermal cutoff and high limit thermostat. Installed new high limit and thermal cutoff. Cycle tested dryer, unit is not operating as designed. Advised customer dryer vents need service befor resuming normal operation of dryer. Customer signed airflow acknowledgement; used 1 DC47-00018A (OPERATING THERMOSTAT), and 1 DC96-00887C (THERMAL CUT-OFF) from stock"

We serviced a

KENMORE RANGE

Model 91194492992

Near Tacoma, WA 98404

Cejay

Job Details: 02/13/2023

"Installed previously ordered LF and RF imfinite switches, cycle tested burners, burners are now operational. All chexks good. Customer unavailable for signature"

We serviced a

SAMSUNG RANGE

Model NE59R4321SS

Near Graham, WA 98338

Cejay

Job Details: 02/13/2023

Installed previously ordered terminal block and customer provided power cord. Cycle tested all unit functions. All checks good.

We serviced a

GE WALL OVEN

Model JK3800SH5SS

Near Carrollton, TX 75006

Lane

Job Details: 02/13/2023

Customer stated door just fell open. Preformed diagnostics found door hinges failed causing loss of tension on door. Door needs to be replaced.; ordrng 1 WB56X32645 (Door) and 1 Specialorderpartcharge

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC215EW1

Near Fife, WA 98424

Cameron M.

Job Details: 02/13/2023

"Installed previously ordered door switch and timer, cycle tested unit. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model 665.13159K701

Near Fircrest, WA 98466

Cameron M.

Job Details: 02/13/2023

"Customer concern is that dishwasher does not drain, leaking water from door. Also door falls unrestricted. During initial inspection found droken door cables, causing door to fall unrestricted. Cycle tested unit, found stripped drain pump impeller, causing unit to not drain. Also found unit leaking from multiple points. First locations of leak is from pressure switch, due to unit not being level. Also found worn door seal causing leak from bottom of door. Also found torn sweeper seal, causing leak from bottom of door. Found clogging spray arms causing poor wash quality. Needs new door seal, sweeper seal, link kit, drain pump and upper and lower spray arms. Advised customer parts show out of stock may take time to get parts. AHS TO SUPPLY. ; ordrng 1 WPW10077883 (SWEEPER SEAL) and 1 W11196317 (DOOR SEAL) and 1 8194001 (LINK) and 1 WPW10348269 (DRAIN PUMP) and 1 WPW10195598 (SPRAY ARM LOWER) and 1 W11219717 (SPRAY ARM UPPER)"

We serviced a

SAMSUNG RANGE

Model NE63A6511SS/AA

Near Tacoma, WA 98409

Cameron M.

Job Details: 02/13/2023

"Customer concern is that range glass top is cracked. Found cracked glass top, causing inability to use front left burner. Needs new glass top. Requires auth. ; ordrng 1 DG94-01301B (ASSY FRAME COOK TOP), O-SMS tckt"

We serviced a

GE DISHWASHER

Model GDP695SSM5SS

Near DuPont, WA 98327

Cameron M.

Job Details: 02/13/2023

"Customer concern is that dishwasher does not power on and start cycle. Verified power supply voltage to unit, good 120v supply. Verified power supply voltage to user interface, good 13.33vdc. Needs new user interface. Installed new user interface. Cycle tested unit, all checks good."

We serviced a

GE RANGE

Model J314001HT

Near University Place, WA 98467

Cameron M.

Job Details: 02/13/2023

Installed previously ordered element and surface burner.cycle tested unit 3x. All checks good

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.26882500

Near Tacoma, WA 98498

Cameron M.

Job Details: 02/13/2023

"Customer concern is that washer leaks a lot of water during operation. Cycle tested unit 10x, found no mechanical defects at time of service.advised customer to monitor and record video if possible. And call if issue persists advised customer on using high quality detergent."

We serviced a

LG WASHER-FRONTLOAD

Model WM4000HWA/01

Near Tacoma, WA 98498

Cameron M.

Job Details: 02/13/2023

"Customer concern is that washer produces sud error and not washing properly. Cycle tested unit via service mode, found no active errors stored. Found no mechanical defects. Cycle tested unit via normal wash cycle with customer provided load of towels. Found no mechanical defects at time of service. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. Advised customer on proper loading practices."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029822800

Near Coppell, TX 75019

Lane

Job Details: 02/13/2023

Installed new sensor switch and performed multiple fill and cycle advancement tests. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW1

Near Dallas, TX 75220

Lane

Job Details: 02/13/2023

Customer stated washer shakes alot. Preformed diagnostics found suspension faulty causing issues. All other functions checked good at time of service. ; ordrng 1 W11396716 (Suspension)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Dallas, TX 75205

Patrick

Job Details: 02/13/2023

"Customer concern, unit not washing. Found motor energizes but does not spray. Good fill, good heat, good drain. Must replace sump assy. ; ordrng 1 W11087376 (Sump assy)"

We serviced a

KITCHENAID DISHWASHER

Model GU2400TPS1

Near Dallas, TX 75209

Patrick

Job Details: 02/13/2023

Replaced console. Tested unit. All checks good.

We serviced a

GE DRYER-ELECTRIC

Model GTD45EASJ2WS

Near Dallas, TX 75228

Patrick

Job Details: 02/13/2023

"Customer concern, unit makes scraping noise during use. Removed string and from upper bearing. Tested unit. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LW0

Near Dallas, TX 75203

Patrick

Job Details: 02/13/2023

"Customer concern, unit leaks during spin. Filled to deep water wash, no leak noted. Upon disassembly, found roach infestation. Ran drain and spin. No leak detected. Possible issue with wall drain."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75230

Lane

Job Details: 02/13/2023

"Customer stated washer makes abnormal noise when washing. Performed diagnostics found noise coming from gearcase. Screw for rotor is stripped. Rotor must be cut out for gearcase to be serviced. Gearcase, slider and rotor need replacing.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 W11260238 (rotor)"

We serviced a

FRIGIDAIRE WALL OVEN

Model FGET3066UFA

Near Forney, TX 75126

Patrick

Job Details: 02/13/2023

Replaced cooling fan. Same error. Found damaged harness causing failure. Must replace. ; ordrng 1 5304500624 (Harness)

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA 00

Near McKinney, TX 75070

John

Job Details: 02/13/2023

Installed new inlet valve. All checks good. Left original leaking valve with customer.

We serviced a

WHIRLPOOL RANGE

Model WFE510S0AS0

Near Dallas, TX 75231

Lane

Job Details: 02/13/2023

Customer stated right front and left front burners don't cycle. Performed diagnostics found burner switches faulty. Replaced all burnerm switched and performed heat cycle test after repair. All functions checked good at time of service.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75228

Lane

Job Details: 02/13/2023

Customer stated washer will not allow cycle selection. Preformed diagnostics found control panel non responsive and washer will not go into diagnostic mode. Control panel and control board need to be replaced. Unable to perform full diagnostics due to failure type.; ordrng 1 W11135391 (console) and 1 W11429620 (Control board)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45T6000AW/A5

Near Rockwall, TX 75087

John

Job Details: 02/13/2023

"Customer cocnern is washer making loud grinding type noise while spinning. Confirmed noise. Followed tech data about noise/vibration for this model. Checked rotor/stator and counter weights, no issues found. Found rear bearing wobbling and grinding when unit is in high spin. Recommend replacing rear tub assy and basket assy. ; ordrng 1 DC97-21946A (Rear tub assy) and 1 DC97-21456D (Drum assy)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.62202101

Near Wylie, TX 75098

John

Job Details: 02/13/2023

"Customer concern is dryer not heating. Tested unit. Found unit is heating. Ran vent and temp check, unit fails vent check red and temp passes but is high (140-205) due to clogged vent. Advised Customer that vents will need to be cleaned in order to avoid any further heating issues. Unit functioning as designed."

We serviced a

KITCHENAID COOKTOP

Model KECC664BBL00

Near Plano, TX 75093

John

Job Details: 02/13/2023

Customer concern is cooktop is cracked from pot/pan being dropped on it. Confirmed cooktop broken with impact points from something being dropped on it. Needs new glass cooktop. Advised Customer that warranty company may not cover damage.; ordrng 1 W10505188 (cooktop)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Dallas, TX 75228

Patrick

Job Details: 02/13/2023

"Replaced valve. Cleared error code. Calibrated unit. Ran auto test. All good. Ran normal cycle. Good fill, good progression to wash, water level normal. All checks good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS50FVSS0

Near Dallas, TX 75287

John

Job Details: 02/13/2023

"Installed new control board and door latch. Unit now starts. Found while testing, unit giving long drain fault code. Found large amount of suds forming inside unit. Advised Customer about the affects of suds in DW and how to remove them. All other checks good."

We serviced a

KENMORE DISHWASHER

Model 58715239900

Near Dallas, TX 75209

Lane

Job Details: 02/13/2023

Customer stated dishwasher leaks on right side. Performed diagnostics found dishwasher wedged under counter causing wash tub to bow out. Upper spray arm is cracke causing water to spray through door seal. Tub seal is damaged tords lower section of wash tub. All other functions checked good at time of service..; ordrng 1 58715239900 (Tub seal) and 1 5304517203 (Spray arm) and 1 154313601 (Spay arm)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW1

Near Plano, TX 75075

Lane

Job Details: 02/13/2023

Installed new water inlet valve assembly. Performed multiple function and leak tests after repair. All functions checked good at time service.

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near Plano, TX 75024

John

Job Details: 02/13/2023

Installed new UI Board. Unit still not powering on and will not start. Confirmed 13.5 VDC from control board to UI. UI is bad out of box. Found that GE has issued a recall on this UI part number. UI unavailable through vendor. Contacted Assurant with recall info.

We serviced a

KENMORE RANGE

Model 79092703014

Near Tacoma, WA 98445

Cejay

Job Details: 02/10/2023

"Customer concern is oven display is corrupted and does not respond, verified custome concern.found Faulty control board causing oven not to operate. Needs new main control. Requires Auth.; ordrng 1 316462878 (CLOCK/TIMER)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.647424

Near Heath, TX 75032

John

Job Details: 02/10/2023

Customer concern is dryer door falls open when in use. Replaced door catch from pre-ordered parts. Also found the door switch is broken. Replaced door switch from truck stock. All checks good.; used 1 WPW10569603 (SWITCH-DOR) from stock

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Forney, TX 75126

Patrick

Job Details: 02/10/2023

Replaced gearcase. Tested unit. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model GTW720BSN0WS

Near Mesquite, TX 75150

Patrick

Job Details: 02/10/2023

"Customer concern, unit leaks upon draining. Tested on deep fill. No leak during wash. Ran drain and spin. No hole in drain tube. Water began seeping from wall. Likely cracked drain line in wall. Customer must have plumber investigate."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4850HW0

Near Mesquite, TX 75149

Patrick

Job Details: 02/10/2023

Replaced pts sw. Tested unit. All checks good.

We serviced a

SAMSUNG RANGE

Model NE59N6630S/AA

Near Fife, WA 98424

Cejay

Job Details: 02/10/2023

"Installed previously ordered LED display, verified response of all key functions, all checks good."

We serviced a

GE DISHWASHER

Model GDF630PGM4BB

Near Coppell, TX 75019

Lane

Job Details: 02/10/2023

Installed new water inlet valve and main control. Performed multiple function and leak tests after repair. All functions checked good at time of service.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9200SQ0

Near Irving, TX 75039

Lane

Job Details: 02/10/2023

Customer stated dryer makes abnormal noise. Performed diagnostics found damaged blower wheel and faulty motor. Rear rollersvare warn and belt is cranking. ; ordrng 1 WP697772 (blower wheel) and 1 279787 (motor) and 1 4392067 (dryer repair kit)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AW/US

Near University Place, WA 98467

Cejay

Job Details: 02/10/2023

Customer concern is washer is leaking intermittenly a small amount of water. Found debris on door glass causing leak. Advised customer on wiping door glass and leaving door open after every cycle. Also advised customer on running regular cleaning cycles. No mechanical or component failures at time of service.

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Sachse, TX 75048

John

Job Details: 02/10/2023

"Installed new sump seal. Sump no longer leaking. Upon reinstalling unit under cabinet, found second leak from a crack in the drain hose. Must replace drain hose; ordrng 1 DD81-02331A (Drain hose) and 1 DD61-00230A (Drain hose retainer clip)"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LT7000XVN0

Near Lakewood, WA 98499

Cejay

Job Details: 02/10/2023

"Installed previously ordered gearcase, motor coupling and clutch, cycle tested washer with a load all checks good, All fucntions of washer are now operational. Advised customer washer will sound different after installation of new parts."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV60M9900AV/A5 01

Near University Place, WA 98467

Cejay

Job Details: 02/10/2023

Customer concern is that bottom washer is leaking heavily. Found tear in door seal causing leak. Needs new door seal. Follow up scheduled for 02/20 1-5pm.; ordrng 1 DC97-19755F (ASSY DIAPHRAGM)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9151YW00

Near Lakewood, WA 98499

Cejay

Job Details: 02/10/2023

"Customer concern is that washer is leaking. Found massive hole in door seal causing washer to leak, needs new door seal. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 1 WPW10381562 (BELLOW)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM 7

Near Puyallup, WA 98375

Cameron M.

Job Details: 02/10/2023

"Customer concern is that dishwasher does not drain. Found debris in airgap, causing unit to not drain. Cycle tested unit 10x, unit operating as designed. Advised customer on using high quality detergent. Also advised customer on proper loading practices and running regular cleaning cycles."

We serviced a

GE DISHWASHER

Model GDP665SYN3FS

Near Puyallup, WA 98375

Cameron M.

Job Details: 02/10/2023

"Customer concern is that dishwasher upper spray arm broke. Found broken upper spray arm mid conduit , causing poor wash quality of upper rack. Needs new mid conduit. Follow up visit scheduled for 2/16 8-12; ordrng 1 WD21X20309 (CONDUIT MID BLASTER ASM)"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LT7000XVN0

Near Lakewood, WA 98499

Cejay

Job Details: 02/10/2023

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Mesquite, TX 75149

Patrick

Job Details: 02/10/2023

Replaced control and pressure hose. Tested unit. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model GLWN2800D0WS

Near Mesquite, TX 75150

Patrick

Job Details: 02/10/2023

Replaced inlet valve. Tested unit. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500BC0

Near Eatonville, WA 98328

Cameron M.

Job Details: 02/10/2023

"Customer concern is that washer produces 5d error. Not draining. Cycle tested unit. Found unit fills with hot only, caused by stuck cold inlet valve. Also found dead spot in drain pump causing intermittent no drain. Also found stripped hub causing no spin. Needs new hub,drain pump and inlet valves. Follow up visit scheduled for 2/20 8-12; ordrng 1 W10820039 (Hub) and 1 W10853723 (INLET) and 1 WPW10409079 (DRAIN PUMP), used 1 3805FFSS-2 (FILL HOSE 2 PACK 5' SS) from stock"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED3500FW0

Near Eatonville, WA 98328

Cameron M.

Job Details: 02/10/2023

"Customer concern is that dryer does not start cycle, unit just hums. Checked for debris in wheel, clear. Found seized motor, causing unit to hum and not tumble. Needs new motor and wheel. Customer declined repair at this time."

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Eatonville, WA 98328

Cameron M.

Job Details: 02/10/2023

"Customer concern is that oven does not heat on bake or broil. Preformed amp draw of ignitor, failed. Tested power to ignitor, pass. Tested ohms of ignitor, failed open.needs new ignitor. Installed ignitor. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via check ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Graham, WA 98338

Cameron M.

Job Details: 02/10/2023

"Customer concern is that washer starts cycle fills then stops. Cycle tested unit via service mode, found unit only hums during agitation setting. Tested capacitance of capacitor, failed 0.08nf Preformed ohms reading of motor pins 2&3 4.3 ohms 2&4 open . Needs new motor and capacitor advised customer parts show out of stock AHS to supply ; ordrng 1 W11026785 (MOTOR-DRVE) and 1 W11395618 (CAPACITOR)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Puyallup, WA 98374

Cameron M.

Job Details: 02/10/2023

"Installed previously ordered drain pump, cycle tested unit 10x. All checks good"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX600XW0

Near Garland, TX 75043

Lane

Job Details: 02/10/2023

Removed object from motor. Ran several function tests after repair.

We serviced a

GE WALL OVEN

Model PT956SM2SS

Near Farmers Branch, TX 75234

Lane

Job Details: 02/10/2023

Customer stated over doesn't work and displays f2. Performed diagnostics found over temp fault code. Upper oven is inoperable at time of service. Oven temp sensors and control need to be replaced to correct issues. ; ordrng 1 WB27T10905 (control erc ddhe 30) and 2 WB23T10015 (sensor)s

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75218

Patrick

Job Details: 02/10/2023

"Replaced lid latch. Tested unit on rinse and spin, all checks good."

We serviced a

GE RANGE

Model JB755SJ5SS

Near Dallas, TX 75228

Lane

Job Details: 02/10/2023

Customer stated front two burners don't work. Preformed diagnostics found wire harness and burners failed. All other functions checked good at time of service. ; ordrng 1 WB30X24111 (range radiant elemen) and 1 WB18X32663 (Harness main top) and 1 WB30T10126 (range 12 radiant sur)

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DS/AA

Near Rockwall, TX 75087

John

Job Details: 02/10/2023

Customer cocnern Iis wall oven door will not close all the way. Confirmed door not closing fully. Found hinges have weakened and are not allowing door to close fully. Needs new hinges.; ordrng 1 Doorhinge (Door hinge) and 1 Doorhinge (Door hinge)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Puyallup, WA 98375

Cejay

Job Details: 02/10/2023

"Installed previously ordered cam asse,bly and drive belt. Also found worn hub needs hub assembly. Installed new hub aseembly, cycle tested washer with a load. All checks good.; used 1 W10528947 (HUB) from stock"

We serviced a

GE DISHWASHER

Model PDW8680N20SS

Near Dallas, TX 75248

Lane

Job Details: 02/10/2023

Customer stated dishwasher won't turn on. Performed diagnostics found unit unresponsive. Confirmed supply voltage is good. Customerm also stated they could hear water running into dishwasher when not in use. User control and and main pcb need to be replaced with a new water inlet valve.. Unable to perform full function tests due to failure type.; ordrng 1 WD34X11216 (escutcheon bowed ss) and 1 WD21X10369 (module control asm) and 1 WD15X10014 (water valve)

We serviced a

GE DISHWASHER

Model GDF610PSJ2SS

Near Spanaway, WA 98387

Cejay

Job Details: 02/09/2023

"Installed previously ordered element, cycle tested distwasher all checks good."

We serviced a

GE WASHER-FRONTLOAD

Model GFW550SSN0WW

Near Carrollton, TX 75007

John

Job Details: 02/09/2023

Installed new door lock. Found lock was sentin the locked position and unable to be unlocked by hand or by NuFi. Found control board not send proper unlock signal. Needs new door lock and control board.; ordrng 1 WH22X34660 (Main control) and 1 WH01X29528 (Door lock)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45H6300AG/A2

Near Lewisville, TX 75067

Lane

Job Details: 02/09/2023

Installed new suspention and electronics. Performed full function test with load. Washer completed cycle with no issues.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA00

Near Carrollton, TX 75007

Lane

Job Details: 02/09/2023

Customer stated dishwasher indicated a leak for the second time. Dishwasher has no signs of leak since last visit. Leak sensor with harness and control need to be replaced. needs to be replaced due to false trigger. ; ordrng 1 DD94-01062A (Leak sensor) and 1 DD81-02095A (Harness) and 1 DD82-01337B (Control board)

We serviced a

KENMORE DISHWASHER

Model 665.13973K017

Near Carrollton, TX 75006

John

Job Details: 02/09/2023

"Customer cocnern is DW giving F2E2 error. Confirmed error for lost communication between UI and PCB. Ran ran UI/Control Board test. UI fails, control board responds properly. Needs new UI.; ordrng 1 W11408936 (Panel control)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 11046472501

Near Carrollton, TX 75007

Lane

Job Details: 02/09/2023

Installed new drain pump and performed multiple function and leak tests. All functions checked good at time of service.

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FFW5000QW0

Near Forney, TX 75126

Patrick

Job Details: 02/09/2023

"Customer concern, estimated cycle time is wrong. Unit runs for only 2 minutes then shuts down. Confirmed. E11 error code. Cleared. Ran all diag tests. Ask checks good. Upon restart, unit began operating normally."