We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8200YW0
Near Tacoma, WA 98444
Cameron M.
Job Details:
11/01/2022
"Customer concern is that dryer makes noise during operation and produces burning smell. Found seized idler pulley, causing unit to make noise during operation. Found build-up of lint inside unit to be cause of smell. Needs new idler pulley. Installed new idler pulley. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Preformed airflow test failed (red). All mechanical components check good. Advised customer dryer vent duct needs to be cleaned, before use continues on dryer. ; used 1 WPW10547292 (PULLEY-IDR) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ2WS
Near Rowlett, TX 75089
Patrick
Job Details:
11/01/2022
"Customer concern, unit goes off balance in spin, makes squeeking noise in agitate. Found heavily worn drive belt replaced from truck stock. Tested under load w/6 towels. Good fill, good agitate, good drain, good spin. All checks good; used 1 WH01x24697 (Belt) from stock"
We serviced a
LG RANGE
Model LRE30755ST
Near Milton, WA 98354
Cameron M.
Job Details:
11/01/2022
"Customer concern is that range produces f9 error and overheats. Verified power supply voltage, good 240v supplied. Verified continuity of bake and broil elements, good. Performed ohms reading of temperature sensor, good 1080 ohms. Found sticking relay on oven control, causing runaway temperatures. Needs new oven control and temp sensor. Customer declined repair at this time. Collected 95.00 trip fee via"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Fife, WA 98424
Cameron M.
Job Details:
11/01/2022
"Customer concern is that dryer does not tumble unit only hums. Found debris in wheel, causing unit to not tumble. Also found seized idler pulley. Installed new idler pulley. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x. Preformed airflow test, failed (red). All checks good advised customer dryer vent duct needs to be cleaned ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
KITCHENAID RANGE
Model KDRP407HSS13
Near Coppell, TX 75019
John
Job Details:
11/01/2022
Customer concern is after she had floors replaced and the range removed and reinstalled that the door won't unlock and is very crooked when closed. Found door latch solidoid recieving proper voltage but just humming. Also found that the door was very tweeked and closing crooked because of bent hinges on both sides. Needs new hinges.; ordrng 1 WP9760889 (latch) and 1 WP9760577 (hinge-door right) and 1 WP9760578 (hinge-door left)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW4200BW1
Near Lewisville, TX 75067
John
Job Details:
11/01/2022
"Customer concern is washer not draining. Found small amount of water in unit. Activated drain pump, pump come on and making taping noise, no drain. Tried to drain unit from drain hose with vac. Water will not pass through coin catch. Disassembled front of unit, found coin catch lodged in place and unable to be removed. Needs new pump and body.; ordrng 1 WPW10391443 (pump-water)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Carrollton, TX 75010
John
Job Details:
11/01/2022
"Customer concern is dryer not heating. Confirmed unit not heating. Found open thermal cutoff causing unit to not engage heating element. Replaced thermal cutoff from truck stock, unit now heats. Ran vent check, fails red. Advised Customer that vents will need to be cleaned in order to avoid further heating issues. All other checks good.; used 1 W10900067 (CUTOFF-TML) from stock"
We serviced a
GE WALL OVEN
Model JK3800SH3SS
Near Dallas, TX 75287
John
Job Details:
11/01/2022
Customer concern is oven over heating regardless are set temp. Temp Probe ohms check is range. Preheated oven to 350 degrees. Unit pre heats and holds 435 degrees. Needs new power and relay board.; ordrng 1 WB27X32626 (Power board) and 1 WB27X32625 (Relay board)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Dallas, TX 75234
John
Job Details:
11/01/2022
Installed new actuator. All checks good.
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Heath, TX 75032
Patrick
Job Details:
11/01/2022
Replaced door links. Tested unit. All checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model WOCA7EC0HN00
Near Dallas, TX 75218
Patrick
Job Details:
11/01/2022
New door received without necessary rivet. Must reschedule for Fri. 4 Nov afternoon. Bring rivet gun washer and rivets.; O-emld tckt
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Orting, WA 98360
Cameron M.
Job Details:
11/01/2022
"Customer concern is that dryer does not heat. Preformed airflow test failed,(red). Removed vent hose from wall. Re-preformed airflow test, failed (red). Found large lint clog in lint trap duct. Removed debris from duct. Reassembled unit. Preformed airflow test,passed (green). Advised customer lint trap needs to be cleaned before every use of dryer, to prevent further issues. Collected payment via"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED6620HW0
Near Tacoma, WA 98445
Cejay
Job Details:
11/01/2022
"Installed previously ordered element, thermal cutoff kit and idler pully. Cleaned and lubricated front and rear support wheels. Cycle tested unit all checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF120PAFS0
Near Tacoma, WA 98405
Cejay
Job Details:
11/01/2022
Installed previously ordered heater element. Preformed service diagnostic cycle to verify repair. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA
Near Lakewood, WA 98498
Cejay
Job Details:
11/01/2022
"Customer concern is that washer is not draining and is leaking. Vacuumed water from tub,Found stripped drain pump causing washer not to drain,found hole in door seal causing leak. needs new drain pump and door seal. Advised customer parts show discontinued and may take time to recive. FAH to supply; ordrng 1 DC31-00054A (DRAIN PUMP) and 1 DC97-14560A (Door seal)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS02SRSS0
Near DuPont, WA 98327
Cejay
Job Details:
11/01/2022
"Customer concern is that dishwasher door falls to the floor and dispenser will not open during a cycle. Found broken RS Spring and linkage causing door to fall. Needs new linkage and cables, left and right side springs, Dedergent dispenser.Unable to remove unit from under cabinet advised customer to call and reschedule follow up visit once u it is uninstalled from cabinet. Requires Auth.; ordrng 2 WP8270182 (SPRING)s and 1 8194001 (LINK) and 1 WPW10224430 (DISPENSER)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028522700
Near DuPont, WA 98327
Cejay
Job Details:
11/01/2022
Installed previously ordered lid switch. Cycle tested washer all checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS 5
Near Eatonville, WA 98328
Cejay
Job Details:
11/01/2022
Installed previously ordered pump and motor assembly. Cycle tested dishwasher to verify repair and checks for leaks. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN1WW
Near Eatonville, WA 98328
Cejay
Job Details:
11/01/2022
Customer concern is that washer leds fell apart and washer is no longer levelch. Installed previously ordered leveling legs x4 leveled washer all checks good
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Graham, WA 98338
Cameron M.
Job Details:
11/01/2022
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test, failed(red). Cycle tested unit, verified unit heats as designed. Advised customer vent hose needs to be cleaned. Also advised customer unit cannot be used until duct is cleaned. Advised customer on risks of attempting use of dryer before vent clean ."
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Garland, TX 75044
Patrick
Job Details:
11/01/2022
"Customer concern, unit turns but does not heat. Confirmed. Air test passed yellow. Good 240vac to unit. Found burned connector to element. All thermostats test good. Reterminated connector. Reassembled. Tested unit. All checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC400XW1
Near Dallas, TX 75229
Jack
Job Details:
11/01/2022
"Replaced suspension rod and tested unit, unit checks all good."
We serviced a
KITCHENAID DISHWASHER
Model 665.13963K010
Near Dallas, TX 75218
Jack
Job Details:
11/01/2022
"Replaced roller assembly and heating element, tested unit checks all good."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near South Hill, WA 98375
Cejay
Job Details:
10/31/2022
"Customer concern is that dryer knob is not selecting cycles. Found cycle knob broken, also timer is striped causing cycle selection knob not to function properly. Needs new timer and knob. Follow up scheduled for 11/08 1-5pm; ordrng 1 WE04X24550 (Timer) and 1 WE01X24552 (Main knob)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.26912691
Near Tacoma, WA 98446
Cameron M.
Job Details:
10/31/2022
"Customer concern is that washer goes out of balance and produces knocking sound during spin cycle. Cycle tested unit. found worn coupler, causing noise during operation. Also found gearcase not fully engaging clutch , causing grinding noise during operation. Needs new gearcase clutch and coupler. Follow up visit scheduled for 11/7 1-5; ordrng 1 3360629 (GEARCASE) and 1 285785 (CLUTCH) and 1 285753A (coupling,motor)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AF/US 51
Near Richardson, TX 75080
John
Job Details:
10/31/2022
"Customer concer is washer will not spin. Found basket shifting around inside tub and making loud noise while spinning. Also found drain pump fails stress test almost immediately. Found door hinge corroded and loose on door and door boot missing retainer. UI knob is broken and not responding to cycle selection. Needs new tub, basket, door hinge, drain pump, UI, and control knob.; ordrng 1 DC97-20910A (Rear tub assy.) and 1 DC97-16086B (Spin basket) and 1 DC97-04973B (Door boot retainer) and 1 DC97-18058C (Control knob) and 1 DC92-01802Q (ASSY PCB DISPLAY) and 1 DC31-00187A (Drain pump) and 1 DC61-02615A (Door hinge)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Dallas, TX 75211
Patrick
Job Details:
10/31/2022
"Replaced agitator, found hub splines ground south. Replaced from truck stock. All checks good. ; used 1 W10528947 (Hub) from stock"
We serviced a
WHIRLPOOL COOKTOP
Model W5CE3024XB00
Near Dallas, TX 75203
Patrick
Job Details:
10/31/2022
Replaced glass top. Tested unit. All checks good.
We serviced a
KENMORE DISHWASHER
Model 58715163401
Near Spanaway, WA 98387
Cejay
Job Details:
10/31/2022
"Customer concern is that dishwasher is leaking. Found door sweeper seal worn and both top and lower spray arms separating causing leak. Needs new sweeper seal, door seal lower and upper spray arms. Follow up scheduled for 11/08 8-12; ordrng 1 809006501 (GASKET) and 1 154827601 (GASKET) and 1 154313601 (SPRAY ARM) and 1 5304517203 (SPRAY ARM)"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Carrollton, TX 75006
John
Job Details:
10/31/2022
Customer concern is RF burner only comes on high. Confirmed RF burner only comming on at high setting regardless of the position of the knob. Needs new infinite switch.; ordrng 1 W10857622 (switch-inf RF)
We serviced a
GE DISHWASHER
Model GDT630PYM4FS
Near Enumclaw, WA 98022
Cejay
Job Details:
10/31/2022
Customer concern is that dishwasher top trim is broken. Found trim and console control damaged. Needs new top console control and console cover. Follow up scheduled for 11/08 10-2pm; ordrng 1 WD34X27119 (CONSOLE COVER) and 1 WD12X20184 (CONSOLE TOP CONTROL)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model DV45K6500EV/A3
Near Rowlett, TX 75088
Patrick
Job Details:
10/31/2022
"Replaced loading door latch. Ran rinse and spin. Unit checks good. Found excessive suds in unit. Added vinegar, ran again, customer to monitor."
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Bonney Lake, WA 98391
Cejay
Job Details:
10/31/2022
"Customer concern is that dishwasher will show LE error and will not start. Wash motor connections at main board good. Harness checks good. Resistance checks at motor good. Needs new wash motor. Advised customer parts show out of stock and may take time to recive. Requires Auth ; ordrng 1 ABT72989206 (CASING ASSEMBLY,PUMP)"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near Bonney Lake, WA 98391
Cejay
Job Details:
10/31/2022
"Customer concern is that dishwasher user board is not turning on. Checked CSM, power cycled main board 10 times, UI active, no update available for unit. Replace main board and UI as per service bulletin if update not available. Requires Auth.; ordrng 1 WD21X32000 (CONFIGURED UI BOARD) and 1 WD21X25730 (CONFIGURED SERVICE MACHINE CONTROL BOARD)"
We serviced a
LG WASHER-TOPLOAD
Model WT4870CW
Near Puyallup, WA 98374
Cejay
Job Details:
10/31/2022
"Customer concern is that washer is leaking when half full. Found pressure hose disconnected from tub causing leak. Reinstalled hose, cycle tested washer no leaks, all checks good."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Spanaway, WA 98387
Cejay
Job Details:
10/31/2022
"Customer concern is that washer will power on but will not start cycle. Pulled error codes via service mode.F8E6,F7E4,F6E3, shifter will not maintain 120v during activation of spin cycle. Needs new clutch and main control board. Advised customer parts show out of stock and may take time to recive. FAH to supply.; ordrng 1 W10754448 (clutch) and 1 W11419171 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9050XW00
Near Spanaway, WA 98387
Cameron M.
Job Details:
10/31/2022
"Customer concern is that washer produces noise during spin and burning rubber smell. Found broken tub support, causing basket to fall into tub. Resulting in burning smell and clunky noise during spin cycle. Needs new rear tub asm, basket assembly and door boot. Customer declined repair at this time. Collected payment via debit card."
We serviced a
LG DRYER-ELECTRIC
Model n/a
Near Puyallup, WA 98375
Cameron M.
Job Details:
10/31/2022
Customer answered door advised dryer was previously repaired and forgot to call and cancel.
We serviced a
KENMORE DISHWASHER
Model 665.16033401
Near Lakewood, WA 98498
Cameron M.
Job Details:
10/31/2022
"Customer concern is that dishwasher intermittently does not start and complete cycle. Found failed buttons on console, causing difficulty selecting cycle. Found failed control heater circuit, causing unit to enter heat lockout. Found clogged upper and lower spray arms ,heating poor wash result. Found torn door seal causing leak during operation. Found failed vent seal, causing water to leak during operation. Needs new spray arms, console, main board, vent seal and door seal . Advised customer parts show NLA. Requires auth FAH TO SUPPLY ; ordrng 1 8268311 (SPRAY ARM LOWER) and 1 WP8535083 (SPRAY ARM UPPER) and 1 W10542314 (GASKET DOOR) and 1 WP8269259 (GASKET) and 1 WP8558946 (CONSOLE) and 1 WP8564547 (MAIN CONTROL)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED86HEBW0
Near Tacoma, WA 98406
Cameron M.
Job Details:
10/31/2022
Installed previously ordered wheel and belt. Cycle tested unit 3x. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWLU0
Near Rockwall, TX 75087
Patrick
Job Details:
10/31/2022
Replaced latch strike and latch. Tested unit job complete.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Wylie, TX 75098
Patrick
Job Details:
10/31/2022
"Customer concern, unit makes squeeking noise during use. Verified. Found slider worn. Upon disassembly, found gearcase leaking water through drive system. Must replace gear case and slider. ; ordrng 1 W11393685 (Gear case) and 1 W10734521 (Slider)"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Puyallup, WA 98375
Cameron M.
Job Details:
10/31/2022
"Customer concern is that oven does not heat on bake or broil. Verified power supply voltage, good 240v supplied. Found corroded power cord. Found open bake element causing oven to not heat. Needs new element and power cord. Left unit unplugged as it's a electrical hazard. Follow up visit scheduled for 11/7 8-12; ordrng 1 W10779716 (ELEMENT-BAKE) and 1 WX09X10007 (POWER CORD 40A 3wire range)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Lewisville, TX 75067
John
Job Details:
10/31/2022
Customer concern is door very heavy to close and doesn't stay closed. Customer states that they heard a loud pop while removing door from unit for cleaning. Found broken spring on right hinge. Needs new hinges.; ordrng 1 WPW10299226 (hinge-door right) and 1 WPW10299227 (hinge-door left)
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Coppell, TX 75019
John
Job Details:
10/31/2022
Customer concern is DW sometimes stops in middle of cycle and she has to drain and restart. Ran service cycle. Cycle finishes with no issues. Found error codes for suds as well as water not available. Advised Customer about how to remove suds from unit and the effects of using the wrong type or too much soap. Also found copper line to inlet valve is pinched at a 90 degree angle causing unit to not fill with enough water and stopping mid cycle. Advised Customer that a plumber will be necessary to replace water line and valve as the valve is stuck open.
We serviced a
GE DISHWASHER
Model GLD4464R10SS
Near Irving, TX 75063
John
Job Details:
10/31/2022
Installed new control board and UI. Found that exiting control board was missing model selector plug so I am unable to transfer plug to new control board. Needs new mode selector plug.; ordrng 1 WD21X10398 (model selector plug)
We serviced a
GE RANGE
Model JGBP30DEA2WH
Near Dallas, TX 75244
John
Job Details:
10/31/2022
Installed new control board and igniter. Unit now lighting properly. Found that the spline for control knob on new control board is not compatible with existing knob. Knob will need to be replaced.; ordrng 1 WB03K10053 (range knob - black)
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.24922200
Near Dallas, TX 75227
Patrick
Job Details:
10/28/2022
Plugged in lid sw. My bad.
We serviced a
GE DRYER-ELECTRIC
Model GTD45EASJ2W2
Near Garland, TX 75040
Patrick
Job Details:
10/28/2022
"Customer concern, unit will not do anything. Power to unit good 240vac. Found cracked knob not allowing cycle selection. Customer to replace knob."
We serviced a
GE WALL OVEN
Model JGRP20BEJ1BB
Near Sachse, TX 75048
Patrick
Job Details:
10/28/2022
"Replaced igniter, tested unit. All checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 03
Near Lewisville, TX 75056
John
Job Details:
10/28/2022
Customer concern is dryer making loud noise. Found 3 drum supports warn and wobbling. Replaced drum supports from truck stock. All checks good.; used 3 DC97-16782A (DRUM ROLLER) from stock
We serviced a
GE WALL OVEN
Model JT5500SF5SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
10/28/2022
"Installed previously ordered cooling fan and sensor .cycle tested unit, all checks good. Customer declined to retain old parts. Collected payment via"
We serviced a
GE WALL OVEN
Model JT5500SF5SS
Near Edgewood, WA 98371
Cameron M.
Job Details:
10/28/2022
"Customer concern is that oven does not heat, triggers f97 error as soon as cook cycle is started. Found seized lower cooling fan, causing unit to not heat. Needs new fan and sensor. Installed previously ordered fan and sensor. Cycle tested all checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW3
Near Sachse, TX 75048
Patrick
Job Details:
10/28/2022
"Replaced element and thermostats, found idler pulley seized. Replaced from truck stock. Tested unit. All checks good. ; used 1 W10837240 (Idler pulley) from stock"
We serviced a
GE DRYER-ELECTRIC
Model GTD33EASK0WW
Near Allen, TX 75002
Jack
Job Details:
10/28/2022
"Replaced door switch, tested unit checks all good"
We serviced a
KENMORE DISHWASHER
Model 66513213K901
Near Dallas, TX 75243
Patrick
Job Details:
10/28/2022
"Customer concern, unit smelled like smoke and speed working. Confirmed. Found main control caught fire, must replace control. Also damaged keypad ribbon, must replace. ; ordrng 1 WPW10285180 (Main control) and 1 WPW10298354 (Console assy)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Dallas, TX 75228
Patrick
Job Details:
10/28/2022
Replaced lid. Tested unit s all checks good.
We serviced a
LG DISHWASHER
Model LDS5540ST
Near Tacoma, WA 98467
Cameron M.
Job Details:
10/28/2022
"Installed previously ordered case break mandatory drain hose. Found leaking inlet hose, replaced fill hose. Cycle tested unit. All checks good ; used 1 41045 (FILL HOSE DW 6' W/FITTINGS) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066912691
Near Dallas, TX 75227
Patrick
Job Details:
10/28/2022
"Replaced blower, motor, and idler pulley. Tested unit. All checks good."
We serviced a
GE WALL OVEN
Model JT5500SF5SS
Near Bonney Lake, WA 98391
Branden W.
Job Details:
10/28/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW95HEXW2
Near Graham, WA 98338
Cameron M.
Job Details:
10/28/2022
"Customer concern is that washer produces errors with every attempt of starting wash cycle, unit normally triggers during first five minutes of starting cycle. Found f6e2(communication errorbetween ui and ccu ), f6e1(communication error between ccu and mcu) , f1e1(ccu error) f4e0( heater not detected) via service mode attempted cycle test via service mode, failed. Unit locked door then triggered f6e2, zero movement of basket. Zero activation of drain pump. Found failed motor comtrol, causing unit to not run wash cycle, needs new motor control. Advised customer unable to fully diagnose unit unit motor control board is repaired. Customer declined repair at this time. Collected 95.00 trip fee via"
We serviced a
GE WALL OVEN
Model JT5500SF5SS
Near Edgewood, WA 98371
Branden W.
Job Details:
10/28/2022
Tech was assigned as a helper;
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Frisco, TX 75034
John
Job Details:
10/28/2022
"Customer concern is a piece of the upper rack fell off and she doesn't know where it goes. Found upper rack tine clip had fallen off. Re-installed tine clip and removed upper rack cup shields from both sides, per customer request. Cycle tested, all checks good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Lakewood, WA 98499
Cejay
Job Details:
10/28/2022
"Customer concern is that dishwasher is leaking. Found separating middle spray arm causing dishwasher to leak. Requires Auth.; ordrng 1 5304506740 (spray arm), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Puyallup, WA 98374
Cejay
Job Details:
10/28/2022
Customer concern is upper oven is not igniting. Found weak bake ignitor causing oven not to heat. Needs new bake ignitor. Installed new ignitor. Cycle tested bake ignitor all checks good; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS0
Near Spanaway, WA 98387
Cejay
Job Details:
10/28/2022
Customer concern is that range display is not working. Installed previously ordered main control board. Tested all control board functions all checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020US/AA 00
Near Plano, TX 75093
John
Job Details:
10/28/2022
"Customer concern is DW not starting and normal cycle button blinking. Cycled power and unit stopped blinking and I was able to start a cycle. Ran full service cycle on unit, no issues found. Unit functioning as designed."
We serviced a
GE DISHWASHER
Model ZBD6880N00SS
Near Plano, TX 75093
John
Job Details:
10/28/2022
Installed new control control board unit still not powering on and no response from UI. Contacted AHS for replacement Authorization. Replacement authorized. Auth# 557JCGI
We serviced a
GE DISHWASHER
Model GSD3800G00CC
Near Lewisville, TX 75067
John
Job Details:
10/28/2022
"Customer concern is DW leaking from front. Cycle tested unit, no leaks found. Did find lower rack missing both front wheels causing lower rack to sit against lower wash arm keeping it from spinning and causing it to shoot water straight at door making it leak. Needs new lower rack front wheels.; ordrng 2 WD12X271 (roller assy,lwr frnt)s"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50R8500AV/US 01
Near McKinney, TX 75071
Jack
Job Details:
10/28/2022
"Replaced UI board and tested, unit it checks all good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near McKinney, TX 75070
Jack
Job Details:
10/28/2022
"Customer concern unit is not turning on, found unit won't power on at all. Opened unit and found thermistor failed replaced and tested. Unit checks all good. ; used 1 DC32-00007A (Thermistor) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Plano, TX 75093
Jack
Job Details:
10/28/2022
"Customer concern unit will not heat, per formed vent tested unit passed. Opened unit and found heating element reading open, replaced and tested. Unit checks all good showed customer. ; used 1 DC97-14486A (Heating element) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM4270HVA
Near Plano, TX 75093
Jack
Job Details:
10/28/2022
"Customer concern unit is not finishing cycle, found unit not draining. Found debris in coin catch cleaned and tested unit. Found drain pump failed, unit needs drain pump replace. Replaced drain. Pump and tested unit checks all good. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN0WW
Near Balch Springs, TX 75180
Patrick
Job Details:
10/28/2022
"Customer concern, unit doesn't always spin out clothes. Multiple spin related error codes. Found belt squeeking during spin even when basket is empty. Belt stretched causing issue. Replaced from truck stock. Tested unit, all checks good. ; used 1 WH01X27538 (Belt) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Puyallup, WA 98374
Branden W.
Job Details:
10/28/2022
Customer concern is that dryer does not work and produced smoke from under unit. Found failed windings in motor causing unit to not start and overheat. Needs new motor assembly. Auth needed. ; ordrng 1 DC93-00101U (ASSY FAN MOTOR)
We serviced a
GE WASHER-TOPLOAD
Model GFW550SSN0WW
Near Dallas, TX 75220
Jack
Job Details:
10/27/2022
"Customer concern unit is leaking, found water leaking from coin catch. Tipped unit back and took coin catch out found gasket pinched, causing unit to leak. Unit needs drain pump replace. ; ordrng 1 WH11X29539 (Drain pump and filter)"
We serviced a
KENMORE WALL OVEN
Model 9114832595
Near Dallas, TX 75287
Patrick
Job Details:
10/27/2022
"Customer concern, upper oven turns off after a few minutes of use, lower oven over heats. Cooling fan does not operate. Jumped thermostat, fan turned on, must replace thermostat. Lower oven 25*hot. Adjusted knob ring to account for difference. Must replace thermostat. Part listed as NLA. AHS to source NLA part. ; ordrng 1 WB24K5033 (Cooling fan thermostat) and 1 WB21X5209 (Oven control Thermostat)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED94HEXW0
Near Dallas, TX 75205
Jack
Job Details:
10/27/2022
"Customer concern unit making loud noise, replaced bad roller and found idler pulley bad. Unit needs idler pulley replace. ; ordrng 1 W10837240 (Bracket), used 1 WPW10314173 (DRUM ROLLER) from stock"
We serviced a
GE DISHWASHER
Model GLD5560L00SS
Near Spanaway, WA 98387
Cameron M.
Job Details:
10/27/2022
"Installed previously ordered wash pump and spray arms. Cycle tested unit 3x, all checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6200EZ/A3 01
Near Puyallup, WA 98375
Cameron M.
Job Details:
10/27/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make squealing noise during operation. Needs new idler pulley.installed new idler pulley. Cleaned and lubed rollers. Cleaned and calibrated moisture sensors. Cycle tested unit. All checks good. Preformed airflow test, failed (yellow).advised customer dryer vent duct needs to be cleaned. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Puyallup, WA 98372
Cameron M.
Job Details:
10/27/2022
Installed previously ordered timer. Cycle tested unit. All checks good
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS1
Near Coppell, TX 75019
Patrick
Job Details:
10/27/2022
Replaced bake element. Tested unit. All checks
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Carrollton, TX 75006
Patrick
Job Details:
10/27/2022
"Replaced sump assy. Tested unit, all checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Dallas, TX 75225
Jack
Job Details:
10/27/2022
"Customer concern unit is leaking water, found door boot torn and shocks broken. Checked unit for other leaks found none. Unit needs all 4 shocks and door boot replace. ; ordrng 4 WH01X20826 (Shocks)s and 1 WH08X23479 (Gasket)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX5101V
Near Dallas, TX 75252
John
Job Details:
10/27/2022
Customer concern is dryer filter check light on and controls locked. Confirmed filter checks light on and child control lock on. Unlocked controls and ran vent check. Fails red. Advised Customer that vent will need to be cleaned and how to lock and unlock controls. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EW/A3 02
Near Tacoma, WA 98405
Cejay
Job Details:
10/27/2022
Customer concern is that dryer does not power on. Dryer incoming voltage is only 120v. Advised that electrician is needed.
We serviced a
SAMSUNG RANGE
Model NE63T8511SS/AA 05
Near Tacoma, WA 98406
Cejay
Job Details:
10/27/2022
"Customer concern is that glass top broken due to impact. New unit never used, dose not have power supplied to unit. Range needs new glass cooktop. Advised customer power will need to be supplied to unit prior to repair. Requires Auth. Requires second tech. AHS to supply.; ordrng 1 DG94-03730B (ASSY COOKTOP FRAME-MODULE)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Gig Harbor, WA 98332
Cejay
Job Details:
10/27/2022
Basket seized to bearing shaft. Unable to preform repair Called FAH recommended unit for replacement.Auth number : 981924675FAH will contact customer.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Frisco, TX 75034
John
Job Details:
10/27/2022
Installed new base pump. All checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLEY1701WE
Near Dallas, TX 75225
Jack
Job Details:
10/27/2022
"Customer concern unit is making loud noise, found o roller bad replaced and tested. Unit checks all good showed customer. ; used 1 4581EL2002H () from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW8040DW4
Near Denton, TX 76208
John
Job Details:
10/27/2022
Customer concern is washer making grinding like sound during agitate. Found rotor to be loose causing it to rub against stator as it turns and causing metal to metal sound. Needs new rotor and stator.; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW
Near Puyallup, WA 98372
Cameron M.
Job Details:
10/27/2022
Installed previously ordered belt and suspension rods. Cycle tested unit . all checks good. Advised customer on proper loading practices. Advised customer on using high quality detergent.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Spanaway, WA 98387
Cameron M.
Job Details:
10/27/2022
Installed previously ordered spanner nut and gearcase. Cycle tested unit. All checks good. Left failed part with customer as it caused a leak.
We serviced a
MAYTAG DISHWASHER
Model MDBTT60AWW3
Near Richardson, TX 75081
Patrick
Job Details:
10/27/2022
"Replaced door latch, no no joy. Keypad lights up but not able to change settings or start cycle. Must replace console. Auth # 254cdpm pn 99003408 LISTED AS NLA. AHS to supply parts; (created new UIS, deleted prior attachment to UisID 14943)"
We serviced a
GE DISHWASHER
Model GDWF150V40ES
Near Plano, TX 75094
Patrick
Job Details:
10/27/2022
"Customer concern, intermittent leak from dw front. Found unit filled forward significantly. Levelled unit. Ran normal wash through 6 prewashes and drains. No leak from underneath. Unit checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Dallas, TX 75243
Jack
Job Details:
10/27/2022
"Customer concern unit handle is broken to door, unit needs new door handle replace. ; ordrng 1 W10861225 (Door handle)"
We serviced a
GE DISHWASHER
Model CDT835SSJSS
Near Murphy, TX 75094
Jack
Job Details:
10/27/2022
"Customer concern unit door is slamming door, pulled unit and found spring fell off of unit. Reinstalled spring and door pulley, tested unit checks all good."
We serviced a
FRIGIDAIRE DISHWASHER
Model LGBD2435NB3A
Near Tacoma, WA 98444
Cejay
Job Details:
10/27/2022
Customer concern is that dishwasher is not washing dishes and is not filling with water. Found water supply to unit shut off. Restored water supply to dishwasher. Found signs of water leak cycle tested unit multiple times but could not replicate leak. Advised customer to monitor dishwasher. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ4WS
Near Spanaway, WA 98387
Cameron M.
Job Details:
10/27/2022
"Installed previously ordered element, cycle tested unit. All checks good. Advised customer dryer vent duct needs to be cleaned. Collected payment via card Payment minus military discount."
We serviced a
GE RANGE
Model JB645RK6SS
Near Tacoma, WA 98445
Cejay
Job Details:
10/27/2022
"Customer concern is that range glass top is damaged. Glass top shattered also causing damage to LF burner causing hot surface light to remain on. Needs new glass top and LF burner. Advised customer parts show out of stock and may take time to recive.requires Auth, requires second tech.; ordrng 1 WB62X26649 (RANGETOP GLASS ASM (BK)) and 1 WB30X24111 (RANGE RADIANT ELEMENT - 9')"