Service History 79 - RPS Appliance Repair

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE6400AYW

Near Puyallup, WA 98374

Cameron M.

Job Details: 09/16/2022

"Customer concern is that dryer run continuously for hours. Preformed airflow test, failed (red). Found failed contacts in timer, causing unit to not advance time during dry cycles. Needs new timer. Advised customer dryer vent duct needs to be cleaned asap. Also Advised customer cannot use dryer until ducting is cleaned. Follow up visit scheduled for 9/27 8-12; ordrng 1 WP33002803 (Timer)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6600SW0

Near Tacoma, WA 98405

Cejay

Job Details: 09/16/2022

Installed previously ordered main control provided by AHS. Cycle tested washer all checks good.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641072311

Near Tacoma, WA 98407

Cejay

Job Details: 09/16/2022

Installed previously ordered main pcb. Cycle tested washer all checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5500XW3

Near Tacoma, WA 98407

Cejay

Job Details: 09/16/2022

"Customer concern is that washer stopped working mid cycle. Pulled error codes via service mode F7E1,F0E2,F7E7, cleared errors. Manually tested agitation, spin, lid lock and drain no issues. Found failed transmission causing loud noise during operation. Needs new gearcase and actuator. SHS to supply.SHS ships DTC.; ordrng 1 W11454372 (GEARCASE) and 1 WPW10006355 (ACTUATOR)"

We serviced a

SAMSUNG RANGE

Model NE59M4320SS/AA

Near Denton, TX 76208

John

Job Details: 09/16/2022

"Customer concern is FL burner only coming on high setting, unable to control temp. Confirmed FL burner unable to control temp on either dual element. Needs new infinite switch. Follow up scheduled for 9/22 1pm-5pm.; ordrng 1 DG44-01002A (FL REGULATOR ENERGY;MDSA-W21-SKM,15A,H-CUT)"

We serviced a

WHIRLPOOL RANGE

Model WFE510S0AB 0

Near Puyallup, WA 98374

Cejay

Job Details: 09/16/2022

Installed previously ordered infinite switch. Cycle tested FR burner

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4800XQ2

Near Puyallup, WA 98375

Cejay

Job Details: 09/16/2022

"Customer concern is that washer lid ligh5 will flash and washer stops cycle. Pulled error codes via service mode F2E1,F7E1,F7E5, cleared error codes. Via manual service mode washer failed to shift, needs new actuator. Installed new actuator, preformed calibration cycle. Unit failed to calibrated. Motor hums during spin operation. Found failed capacitor causing unit not to spin needs new capacitor. Follow up scheduled for 09/21 8-12; ordrng 1 W10804665 (CAPACITOR, MOTOR), used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC2

Near Frisco, TX 75035

John

Job Details: 09/16/2022

"Customer concern is washer giving an F9E1 error, for long drain, while trying to drain. Ran drain and spin cycke and unit drains. Filled unit and ran drain spin again and drain pump comes on but no water movement. Found drain boot from tub to pump collapsing on itself once tub is about half drained. Checked coin catch for debris, no debris found. Recommend replacing drain boot hose.; ordrng 1 W11314666 (hose)"

We serviced a

GE WASHER-TOPLOAD

Model GTW750CSL1WS

Near Plano, TX 75025

John

Job Details: 09/16/2022

Customer concern is washer not spinning or agitating. Found drive belt worn and torn causing unit to not spin. Needs new drive belt. Follow up schedualed for 9/21 8am-12pm; ordrng 1 WH01X24180 (drive belt)

We serviced a

GE DRYER-ELECTRIC

Model GTD65EBSJ3WS

Near Plano, TX 75023

Patrick

Job Details: 09/15/2022

"Replaced to bearing, found drum lip heavily damaged. Must replace Drum. ; ordrng 1 WE21X23869 (Drum)"

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Allen, TX 75013

Patrick

Job Details: 09/15/2022

Removed dw.

We serviced a

GE DISHWASHER

Model GDT535PSJ2SS

Near Coppell, TX 75019

John

Job Details: 09/15/2022

Installed new console cover. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Frisco, TX 75034

Patrick

Job Details: 09/15/2022

"Customer concern Uninstalled dishwasher and fixed clips. Reinstalled seal and dishwasher tested showed customer, checks good."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45H7000AW/A2 01

Near Dallas, TX 75209

Patrick

Job Details: 09/15/2022

"Customer concern unit is cycle through all the way. found error code 4e, found hot water supply turned off. Turned the hot water valve on and tested showed customer, check good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Graham, WA 98338

Cameron M.

Job Details: 09/15/2022

"Customer concern is that dishwasher does not drain. Cycle tested unit 5x, Found drain pump intermittently not draining. Needs new main board and drain pump. Advised customer parts show out of stock. AST TO SUPPLY. REQUIRES AUTH. Advised customer unit will need to be made accessible for return visit. ; ordrng 1 W11410066 (MAIN CONTROL) and 1 W11412291 (PUMP-DRAIN), states that autho needed"

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Graham, WA 98338

Cameron M.

Job Details: 09/15/2022

"Customer concern is that dishwasher does not power. Unit pulled from cavity and disconnected from power. Utilizing test cord, powered unit from power outlet by range. Unit powers and functions as designed. Advised customer electrician needed to diagnose power source. Also advised customer to monitor and call if issue persists."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDE300VW0

Near Tacoma, WA 98445

Cameron M.

Job Details: 09/15/2022

"Installed previously ordered parts, cycle tested unit. All checks good. Advised customer dryer cannot be used until duct is cleaned and cleared"

We serviced a

MAYTAG WASHER-TOPLOAD

Model A107A

Near Edgewood, WA 98371

Cejay

Job Details: 09/15/2022

Customer concern is that washer is leaking. Found leak coming from tub fill hose. Needs new tub fill hose. SHS to supply. SHS ships DTC ; ordrng 1 WP206680 (injector h)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Irving, TX 75061

Patrick

Job Details: 09/15/2022

Installed clips and tested showed customer checks all good.

We serviced a

GE DRYER-ELECTRIC

Model GTD42EASJ2WW

Near Frisco, TX 75035

John

Job Details: 09/15/2022

Customer concern is dryer making scraping sound. Found felt on front bearing worn and allowing drum to rub on plastic. Needs new front bearing. Follow up schedualed for 9/21 8-12; ordrng 1 WE03X25576 (bearing top asm)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF50R8500AV/US 01

Near McKinney, TX 75071

John

Job Details: 09/15/2022

Customer concern is washer not powering on. Confirmed 120vac to noise filter and control board. Found no voltage leaving control board to UI. Needs new control board.; ordrng 1 DC92-02388J (Control board)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7500GW2

Near Sumner, WA 98391

Cameron M.

Job Details: 09/15/2022

"Installed previously ordered lid switch, cycle tested unit. All checks good."

We serviced a

GE DISHWASHER

Model GDF530PSM2SS

Near Parkland, WA 98444

Cejay

Job Details: 09/15/2022

Customer concern is that dishwasher is making a noise during operation and is also not working properly and adds little water. Apon test to diagnose noise found a leak from diverter seal. Needs new diverter assembly. Installed new diverter assembly. Cycle tested dishwasher no leaks and noise has been eliminated. All checks good.; used 1 WD19X25278 (DIVERTER ASM KIT) from stock

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2

Near Dallas, TX 75204

Patrick

Job Details: 09/15/2022

Installed door and tested showed customer check all good.

We serviced a

LG WASHER-FRONTLOAD

Model WM2016CW

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 09/15/2022

"Unable to obtain model and serial number for authentication purposes. Customer concern is that start button and options buttons intermittently none responsive. Found unit unresponsive to customer imput to start and options buttons, causing difficulty starting an selecting cycle. Needs new user interface assembly advised customer parts show NLA. Also advised customer sears provides parts and may take time to get parts. ; ordrng 1 EBR32268101 (Washer control pannel)"

We serviced a

GE DISHWASHER

Model PDW7880G00SS

Near Dallas, TX 75219

Patrick

Job Details: 09/15/2022

Got to customers building unable to gain access due to insurance issue.

We serviced a

GE DISHWASHER

Model PDW8280J10SS

Near Dallas, TX 75214

Patrick

Job Details: 09/15/2022

"Customer concern unit is not draining, found air gap to be clogged. Found ceramic stuck inside the air gap, cleaned out and tested showed customer all checks ok."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AV/US 02

Near Eatonville, WA 98328

Cejay

Job Details: 09/15/2022

"Customer concern is that washer is not spinning clothes out properly. Pulled error codes via service mode 8C1,UB,DC, error code for fault in MEMS sensor causing washer not to operate spin cycle. needs new main PCB. Advised customer parts show out of stock and may take time to recive. ; ordrng 1 DC92-02393B (ASSY PCB MAIN)"

We serviced a

LG WASHER-TOPLOAD

Model WT7100CW

Near Puyallup, WA 98374

Cameron M.

Job Details: 09/15/2022

Installed previously ordered drain pump. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card Payment.

We serviced a

GE WASHER-TOPLOAD

Model GTW680BSJ0WS

Near Spanaway, WA 98387

Cameron M.

Job Details: 09/15/2022

"Customer concern is that washer produces noise from bottom of unit. Found excessive play in drive pulley, causing belt to shred. All Found evidence of leak from tub seal down center shaft.causing accumulation of water oil mixture on floor and surrounding components. Needs new gearcase, belt and pulley. Customer declined repair at this time. Collected 95.00 trip fee via card Payment"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW2

Near Frisco, TX 75035

John

Job Details: 09/15/2022

"Installed new inlet valve. Checks good. Found washplate fused to gearcase. Will need new washplate so that current one can be cut out of machine.; ordrng 1 W10902814 (washplate), states that autho needed"

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Allen, TX 75013

John

Job Details: 09/15/2022

Came to install new UI. Found that cabinet facing around DW no tight to remove trim so that unit will slide out to remove door without ruining trim. Advised Customer that unit will need to be made accessible in order to complete repair. Customer advised that she would contact RPS once unit is accessible.; O-emld tckt

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LC0

Near Eatonville, WA 98328

Cejay

Job Details: 09/15/2022

Customer concern is that washer Dedergent dispenser emptied entire detergent tray into washer. Pulled error codes via service mode F0E3. Cleared codes. Preformed calibration cycle. Adjusted Dedergent concentration level to max. Sensor feed back shows 50% dispenser full. Advised customer on how to adjust load and go setting. No mechanical problems found with washe4 at time of service

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADS2

Near Eatonville, WA 98328

Cejay

Job Details: 09/15/2022

"Installed previously ordered pump motor and heater. Preformed service diagnostic cycle to verify repair, all checks good."

We serviced a

FRIGIDAIRE WALL OVEN

Model FGB24L2ASB

Near Dallas, TX 75228

Patrick

Job Details: 09/15/2022

"Replaced igniter, tested unit. Ignition within 20sec. All checks good."

We serviced a

GE DRYER-ELECTRIC

Model GTD65EBSJ3WS

Near Plano, TX 75023

Patrick

Job Details: 09/15/2022

"Replaced to bearing, found drum lip heavily damaged. Must replace Drum. ; ordrng 1 WE21X23869 (Drum)"

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Allen, TX 75013

Patrick

Job Details: 09/15/2022

Removed dw.

We serviced a

GE DISHWASHER

Model GDT535PSJ2SS

Near Coppell, TX 75019

John

Job Details: 09/15/2022

Installed new console cover. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Frisco, TX 75034

Patrick

Job Details: 09/15/2022

"Customer concern Uninstalled dishwasher and fixed clips. Reinstalled seal and dishwasher tested showed customer, checks good."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45H7000AW/A2 01

Near Dallas, TX 75209

Patrick

Job Details: 09/15/2022

"Customer concern unit is cycle through all the way. found error code 4e, found hot water supply turned off. Turned the hot water valve on and tested showed customer, check good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Graham, WA 98338

Cameron M.

Job Details: 09/15/2022

We serviced a

GE DISHWASHER

Model GDT695SMJ2ES

Near Graham, WA 98338

Cameron M.

Job Details: 09/15/2022

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDE300VW0

Near Tacoma, WA 98445

Cameron M.

Job Details: 09/15/2022

"Installed previously ordered parts, cycle tested unit. All checks good. Advised customer dryer cannot be used until duct is cleaned and cleared"

We serviced a

MAYTAG WASHER-TOPLOAD

Model A107A

Near Edgewood, WA 98371

Cejay

Job Details: 09/15/2022

Customer concern is that washer is leaking. Found leak coming from tub fill hose. Needs new tub fill hose. SHS to supply. SHS ships DTC ; ordrng 1 WP206680 (injector h)

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Irving, TX 75061

Patrick

Job Details: 09/15/2022

Installed clips and tested showed customer checks all good.

We serviced a

GE DRYER-ELECTRIC

Model GTD42EASJ2WW

Near Frisco, TX 75035

John

Job Details: 09/15/2022

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF50R8500AV/US 01

Near McKinney, TX 75071

John

Job Details: 09/15/2022

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7500GW2

Near Sumner, WA 98391

Cameron M.

Job Details: 09/15/2022

"Installed previously ordered lid switch, cycle tested unit. All checks good."

We serviced a

GE DISHWASHER

Model GDF530PSM2SS

Near Parkland, WA 98444

Cejay

Job Details: 09/15/2022

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A2

Near Dallas, TX 75204

Patrick

Job Details: 09/15/2022

Installed door and tested showed customer check all good.

We serviced a

LG WASHER-FRONTLOAD

Model WM2016CW

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 09/15/2022

We serviced a

GE DISHWASHER

Model PDW7880G00SS

Near Dallas, TX 75219

Patrick

Job Details: 09/15/2022

Got to customers building unable to gain access due to insurance issue.

We serviced a

GE DISHWASHER

Model PDW8280J10SS

Near Dallas, TX 75214

Patrick

Job Details: 09/15/2022

"Customer concern unit is not draining, found air gap to be clogged. Found ceramic stuck inside the air gap, cleaned out and tested showed customer all checks ok."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AV/US 02

Near Eatonville, WA 98328

Cejay

Job Details: 09/15/2022

We serviced a

LG WASHER-TOPLOAD

Model WT7100CW

Near Puyallup, WA 98374

Cameron M.

Job Details: 09/15/2022

Installed previously ordered drain pump. Cycle tested unit. All checks good. Customer declined to retain old part. Collected payment via card Payment.

We serviced a

GE WASHER-TOPLOAD

Model GTW680BSJ0WS

Near Spanaway, WA 98387

Cameron M.

Job Details: 09/15/2022

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW2

Near Frisco, TX 75035

John

Job Details: 09/15/2022

We serviced a

GE DISHWASHER

Model GDT695SSJ2SS

Near Allen, TX 75013

John

Job Details: 09/15/2022

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8127LC0

Near Eatonville, WA 98328

Cejay

Job Details: 09/15/2022

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADS2

Near Eatonville, WA 98328

Cejay

Job Details: 09/15/2022

"Installed previously ordered pump motor and heater. Preformed service diagnostic cycle to verify repair, all checks good."

We serviced a

FRIGIDAIRE WALL OVEN

Model FGB24L2ASB

Near Dallas, TX 75228

Patrick

Job Details: 09/15/2022

"Replaced igniter, tested unit. Ignition within 20sec. All checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6100C/A3

Near Tacoma, WA 98445

Cejay

Job Details: 09/14/2022

Customer concern is that dryer is not spinning. Customer attempted to diagnose dryer. Advised customer due to liability concerns can not diagnose issues with the unit. ; O-emld tckt

We serviced a

GE DRYER-ELECTRIC

Model GFD85ESPN0RS

Near Dallas, TX 75238

Patrick

Job Details: 09/14/2022

"Customer concern unit is making a loud noise, found felt ripped off of drum must replace drum.; ordrng 1 WE21X29764 (Drum)"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8540FN2

Near Garland, TX 75043

Patrick

Job Details: 09/14/2022

"Customer concern unit not draining, found drain pump shattered. Replaced drain pump and tested, found that pressure switch was bad also. Replaced pressure switch and tested showed customer ; used 1 WPW10605427 (Drain pump), and 1 WPW10448876 (SWITCH-WL) from stock"

We serviced a

WHIRLPOOL RANGE

Model WOC75EC7HS

Near Richardson, TX 75082

Patrick

Job Details: 09/14/2022

"Customer concern unit is going back to the home screen, when selecting any temp on the oven and shutsoff. Found error code F6E0 x 9, looked up and found interface not working. Turned unit off and back on unit started working. Per tech data notes replace HMI.; ordrng 1 W11428866 (Human machine interface)"

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASM2WW

Near Garland, TX 75044

Patrick

Job Details: 09/14/2022

"Customer concern water leaking from the bottom of the unit. found o ring missing from thermistor on water valve, customer still had old part with o ring. swapped o ring to new vavle. tested found no leaks showed customer. Valve had been recent replaced by factory. Previous tech forgot to swap o ring."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641262610

Near Tacoma, WA 98444

Cejay

Job Details: 09/14/2022

Customer concern is washer is not spinning clothes out properly. Preformed visual inspection of springs dampers and basket. Cycle tested washer with a load no issues. No mechanical problems found with washer at time of service. Advised customer on proper loading practices.

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 09/14/2022

"Installed previously ordered diverter, cycle tested unit. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LA5570XPN3

Near Federal Way, WA 98023

Cejay

Job Details: 09/14/2022

"Customer concern is that washer is not spinning clothes out. Found worn clutch causing washer not to operate spin cycle properly. Also found damaged tub ring. Needs new tub ring, gearcase, clutch and coupling. AHS to supply. Advised customer parts show discontinued and may take time to recive. Also Advised customer washer will need to be Freed from cement as left rear leg is stuck in the cement washer will need to be made accessible for repair.; ordrng 1 3360629 (GEARCASE ASY) and 1 285785 (CLUTCH) and 1 285753A (COUPLING) and 1 63223 (DISCONTINUED)"

We serviced a

GE WASHER-TOPLOAD

Model GTWS8655D0MC

Near Lake Tapps, WA 98391

Cameron M.

Job Details: 09/14/2022

"Customer concern is that washer start button is broken, and unit makes grinding noise during operation. Found broken start button on console, causing difficulty starting cycle. Also found evidence of shifter not fully engaging from rotor assembly, causing noise during agitation. Found evidence of failed tub seal, causing water to leak down center shaft into gearcase and clutch assembly. Needs new gearcase, shifter and console. Customer declined repair at this time. Collected 95.00 trip fee via card Payment"

We serviced a

KITCHENAID RANGE

Model KDSS907SSS05

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 09/14/2022

"Customer concern is oven does not heat on bake cycle. Found open bake element, causing unit to not heat during bake cycle. Needs new element. Installed new bake element. Cycle tested unit, all checks good. Customer declined to retain old part. Collected payment via check payment"

We serviced a

KENMORE RANGE

Model 79074333310

Near Tacoma, WA 98418

Cameron M.

Job Details: 09/14/2022

"Customer concern is that all range burners do not get spark for ignition, oven does not heat. Found ignitor faulty, ignitor not drawing required 3.3amps only draws 2.5 amps, causing oven to not heat. Also found spark module not sending single voltage through ignitor harness to surface ignitors, resulting in no ignition conditions for all burners. Needs new ignitor, spark module and ignitor harness. REQUIRES AUTH. ; ordrng 1 316580615 (HARNESS-IGNITOR) and 1 5304508269 (SPARK MODULE KIT)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6200SW2

Near Tacoma, WA 98408

Cameron M.

Job Details: 09/14/2022

"Customer concern is that washer does not complete spin cycle. Found failed tub bearing, causing unit to make noise during spin cycle. Also found failed suspension rods,causing unit to not balance during spin cycle. Needs new bearing and suspension rods. Advised customer parts supplied by sears, call when parts arrive. ; ordrng 1 W10435302 (BEARING) and 1 W10820048 (SUSPENSION ROD KIT)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LHE5700N0

Near Federal Way, WA 98023

Cejay

Job Details: 09/14/2022

Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) Preformed temperature checks good. Advised customer dryer vents need service. All checks good

We serviced a

KENMORE WASHER-TOPLOAD

Model 11092375800

Near Federal Way, WA 98023

Cejay

Job Details: 09/14/2022

Installed previously ordered dog agates and lid bumper cycle tested washer with a load all checks good

We serviced a

GE COOKTOP

Model JGP5536SL1SS

Near Richardson, TX 75081

Patrick

Job Details: 09/14/2022

"WB09T10010 spring, 9.03 WB02T10304 ring clip NLA missing from previous repair. Parts listed as NLA. CUSTOMER TO SEEK RESOLUTION WITH MANUFACTURER. Replaced igniter, fastened to burner head with electrical tape as temporary solution."

We serviced a

GE LAUNDRY CENTER

Model WSM2420TCAWW

Near Dallas, TX 75204

Patrick

Job Details: 09/14/2022

"Customer concern unit is not drying ,tested air flow found unit failed took vent tube off from dryer and unit passed air flow found thermal fuse bad ; used 1 Wp3399849 (Thermal fuse) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7300DW0

Near Puyallup, WA 98374

Cameron M.

Job Details: 09/14/2022

"Customer concern is that washer produces f5e3 error and won't run cycle. Found F5e3 (lid lock will not unlock). Cycle tested unit 3x, found no mechanical issues. Cycle tested lid lock 20x found no defect at time of service. Advised customer to monitor and call if issue persists."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB765FW0

Near Sumner, WA 98390

Cejay

Job Details: 09/14/2022

"Customer concern is that dryer is making a squealing noise during operation. Found seized idler pully causing noise during operation.needs new idler pully bracket. Installed new idler pully bracket, cleaned and lubricated rear support wheels. Cycle tested dryer and preformed airflow test failed (yellow) advised customer dryer vent needs service. All checks good.; used 1 W10837240 (BRACKET) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model MDE5500AYW

Near Puyallup, WA 98374

Cejay

Job Details: 09/14/2022

Customer concern is that dryer light is out and drum felt has fallen. Found broken light bulb and fallen felt. Needs new lbulb and drum felt. Follow up scheduled for 09/26 8-12pm; ordrng 1 WP22002263 (BULB-LIGHT) and 1 WP33001807 (SEAL)

We serviced a

AMANA DRYER-ELECTRIC

Model NED4655EW1

Near Plano, TX 75094

Patrick

Job Details: 09/13/2022

"Customer concern unit is getting too hot, performed air flow test, unit failed test. Retested unit with vent detached and unit passed, notified customer they need to have thier vent cleaned out professionally. Temps in range, timer, motor and idler check good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV55M9600AV/A5 02

Near Puyallup, WA 98374

Cameron M.

Job Details: 09/13/2022

"Customer concern is that washer produces lc1 error. Found Unit produces 1lc1 error. Also found heavy build up of fabric softener in dispenser, causing dispenser to overflow and produce leak error. Cleared dispenser. Needs new cap seal follow up visit scheduled 9/26 1-5; ordrng 1 DC62-00702A (SEAL CAP GUIDE)"

We serviced a

KENMORE DISHWASHER

Model 36314772100

Near Tacoma, WA 98445

Cejay

Job Details: 09/13/2022

Customer concern is that dishwasher is leaking. Found worn door seals and gasket and corner baffles. Needs new seal and left and right baffels. Follow up scheduled for 09/22 1-5pm; ordrng 1 WD08X10015 (GASKET INSERT) and 1 WD08X10057 (DISHWASHER DOOR GASKET) and 1 WD8X227 (BAFFLE RH) and 1 WD8X228 (BAFFLE LH)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDBB944CS0

Near Tacoma, WA 98444

Cejay

Job Details: 09/13/2022

Customer concern is that dishwasher is not draining. Found seized drain pump causing dishwasher not to drain. Needs new drain pump. Advised customer parts show discontinued and may take time to recive. AHS to supply.; ordrng 1 5304463777 (Drain pump)

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641583411

Near Tacoma, WA 98498

Cejay

Job Details: 09/13/2022

"Customer concern is that washer is leaking during drain cycle. Found breather hose on drain line disconnected causing leak. Reconnected hose, cycle tested washer all checks good"

We serviced a

GE DISHWASHER

Model GDT695SSJSS

Near Plano, TX 75093

Patrick

Job Details: 09/13/2022

Installed diverter and tested for leaks found none showed customer

We serviced a

SAMSUNG DISHWASHER

Model DW80M9550UG/AA

Near Lakewood, WA 98498

Cejay

Job Details: 09/13/2022

"Customer concern is that dishwasher is not draining and is making a noise during drain cycle. Customer did find glass shards in drain filter. Found debris in drain pump causing drain not to operate. Removed debris, cycle tested dishwasher all checks good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL2

Near Tacoma, WA 98499

Cejay

Job Details: 09/13/2022

"Customer concern is that dishwasher is has poor wash performance. Water temperature is 109.4 dishwasher minimum required temp is 120?. Pulled error codes via service mode 7-1. Preformed service diagnostic cycle confirming operation of heater. Stress tested wash pump, washer pump will intermittently struggle to start and will intermittently fail to operate. Found failed wash pump causing dishwasher not to operate intermittently, needs new wash pump. Follow up scheduled for 09/22 8-12pm; ordrng 1 WPW10605057 (pump and motor assy)"

We serviced a

FRIGIDAIRE WALL OVEN

Model RBGZ-94

Near Lakewood, WA 98498

Cejay

Job Details: 09/13/2022

Customer concern is that oven bake element does not work and timer has stopped working. Found open bake element causing oven not to heat also found failed timer. Needs new bake element and timer. Unable to source parts. AHS to supply. ; ordrng 1 Element (Bake element) and 1 Clock (Bake timer)

We serviced a

AMANA DISHWASHER

Model ADB1400AGW1

Near Puyallup, WA 98372

Cameron M.

Job Details: 09/13/2022

"Customer concern is that dishwasher does not work. Cycle tested unit multipletimes, found no mechanical defects at time of service. Unit operating as designed"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX700XW0

Near Tacoma, WA 98446

Cameron M.

Job Details: 09/13/2022

"Customer concern is that dryer makes noise during operation. Found stripped wheel, causing unit to make rumbling noise during operation. Needs new wheel. Follow up visit scheduled for 922 1-5; ordrng 1 WP697772 (Wheel)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF219ANW/XAA

Near Tacoma, WA 98445

Cameron M.

Job Details: 09/13/2022

"Customer concern is that washer does not spin. Found failed tub bearing, causing unit to make grinding noise during operation. Also found basket, damaging front tub and door boot, causing leak during operation. Needs new front and rear tub, basket assembly and door boot. Advised customer parts show NLA. FAH TO SUPPLY. Requires auth ; ordrng 1 DC97-15013D (BASKET ASSEMBLY) and 1 DC97-15328F (ASSY S.TUB BACK) and 1 DC97-08650H (TUB FRONT) and 1 DC64-00802A (BELLOWS)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Spanaway, WA 98387

Cejay

Job Details: 09/13/2022

Customer concern is that dryer does not heat properly and tak3s multiple cycles to dry. Preformed airflow test failed (red) Preformed temperature check good. Advised customer dryer vents need service before resuming normal operation of dryer. Customer signed airflow acknowledgement

We serviced a

GE RANGE

Model JS760SL3SS

Near Dallas, TX 75234

Patrick

Job Details: 09/13/2022

Installed new burner and infinite switch tested unit burner turns and light turn on and off showed customer

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Dallas, TX 75228

Patrick

Job Details: 09/13/2022

Customer concern unit is leaking found rodents have eaten through the drain and sump all found multiple wires chewed unit needs to be replaced due to the rodent damage.

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.64964300

Near Dallas, TX 75218

Patrick

Job Details: 09/13/2022

Customer concern unit is making a squeeking noise tested unit and found debris inside the blower cleaned and tested. Performed air flow tested found unit failed with dyer vent hooked up showed customer and notified them that they need the vent cleaned.

We serviced a

GE WASHER-TOPLOAD

Model GFWR4800F2WW

Near Dallas, TX 75206

Patrick

Job Details: 09/13/2022

Customer concern unit is not draining/spinning found drain pump rumbles before intermittently engaging. Tested unit on drain and spin found unit to be spinning fine checked coin catch found it to be clean . Must replace drain pump; ordrng 1 WH23X10051 (Drain pump)

We serviced a

GE COOKTOP

Model JGP990SEL1SS

Near Carrollton, TX 75007

John

Job Details: 09/13/2022

"Customer concern is cooktop not lighting thing correctly, found 2 of 4 knobs difficult to turn, one of which never turns gas on. Needs new regulator manifold.; ordrng 1 WB36X21522 (manifold asm)"

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ7WW

Near Carrollton, TX 75007

John

Job Details: 09/13/2022

Customer concern is washer not finishing cycle. Ran full diagnostic cycle. No issues found. Found after codes for lid lock failure. Replaced lid lock from truck stock. All checks good.; used 1 WH08X32697 () from stock

We serviced a

GE RANGE

Model JS760BL2TS

Near The Colony, TX 75056

John

Job Details: 09/13/2022

"Customer concern is a Front Right burner is only comming on on HIGH, unable to adjust temp. and Front Left burner not comming on at all and hot surface light illuminated. Found FL burner fails continuity check and infinite switch is very difficult to turn. Needs new FR and FL infinite switches and new FL element. Follow up scheduled for 9/19 8am-12pm; ordrng 2 WB24X25013 (range infinite contr FR and FL)s and 1 WB30X24111 (range radiant elemen FL)"