Service History 81 - RPS Appliance Repair

We serviced a

KENMORE WASHER-TOPLOAD

Model 11021652020

Near Tacoma, WA 98405

Cejay

Job Details: 09/06/2022

Installed previously ordered valve with thermistor. Cycle tested washer all checks good

We serviced a

SAMSUNG WALL OVEN

Model NQ70M7770DS/AA

Near Richardson, TX 75081

Patrick

Job Details: 09/06/2022

Replaced cooling fan. Tested unit. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN2WW

Near Mesquite, TX 75149

Patrick

Job Details: 09/06/2022

"Customer concern, no water to unit. Leaking during use. Unit loaded on arrival. Ran normal cycle max fill. All checks good. Found drain goes through open hole in wall to exterior main drain. Connection detached. Reattached. Tested unit. All checks good. Recommend drain connection be addressed by licensed plumber."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 796.40021900

Near Tacoma, WA 98445

Cameron M.

Job Details: 09/06/2022

"Installed previously ordered door bellows, cycle tested unit. All checks good. Left failed part with customer as it caused a water leak."

We serviced a

MAYTAG DISHWASHER

Model MDBH969AWS5

Near University Place, WA 98466

Cejay

Job Details: 09/06/2022

Installed previously ordered heater element. Preformed diagnostics cycle to verify repair. Dishwasher is operating as designed all checks good.

We serviced a

GE DRYER-ELECTRIC

Model GTD72GBSN0WS

Near Heath, TX 75032

Patrick

Job Details: 09/06/2022

"Customer concern no heat after move. Dents on both washer and dryer. Gas dryer, no gas outlet. Must replace dryer or install gas fitting."

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Irving, TX 75063

John

Job Details: 09/06/2022

"Installed new drain pump, wash motor, and fuse. While testing unit, as soon as wash motor is engaged, smoke comes from rear of wash motor and control board fuse opens.Contacted AHS for replacement.Auth 213CDFI"

We serviced a

GE DISHWASHER

Model DDT595SGJ5BB

Near Graham, WA 98338

Cameron M.

Job Details: 09/06/2022

"Customer concern is that dishwasher does not wash dishes properly on upper third rack. Cycle tested unit 3x, found no mechanical defects at time of service. Checked for stored error codes via newfi device, none found. Advised customer on proper loading practices. Also advised customer on regular cleaning intervals. Also advised customer on using high quality detergent."

We serviced a

GE COOKTOP

Model JGP5536SL1SS

Near Richardson, TX 75081

John

Job Details: 09/06/2022

Cuatomer concern is center small burner lighting intermittently. Found igniter physically broken in half. Needs new igniter and spring.; ordrng 1 WB09T10010 (spring) and 1 WB13X27058 (igniter)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Plano, TX 75023

John

Job Details: 09/02/2022

Installed new control panel and main board. Found while testing unit that cold water service valve is leaking from top of stem. Advised Customer that valve will need to be changed in order to avoid water damage. Left cold water service valve closed. All other checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4816FW2

Near Forney, TX 75126

Patrick

Job Details: 09/02/2022

"Replaced control, tested unit. All checks good."

We serviced a

GE WASHER-FRONTLOAD

Model GFW850SPN0RS

Near Puyallup, WA 98375

Cejay

Job Details: 09/02/2022

Installed previously ordered drain pump. Cycle tested unit to check for leaks and verify repair. All checks good.

We serviced a

GE WASHER-TOPLOAD

Model GTW485ASJ1WS

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 09/02/2022

"Customer concern is that washer intermittently does not drain and spin. Found break in wire harness, causing unit to not drain and spin. Needs new harness. Advised customer part shows out of stock, may take time to get part. FAH TO SUPPLY requires auth ; ordrng 1 WH19X24356 (WH19X24356)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED70HEBW0

Near Mesquite, TX 75150

Patrick

Job Details: 09/02/2022

"Customer concern, door hinge broken. Confirmed. Customer ok'd estimate of 267.36. Replaced door hinge."

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 09/02/2022

"Arrived to install previously ordered sump manifold, washpump and diverter. Found sump manifold does not have seal need to or seal. Return visit scheduled 9/9 10-2.; ordrng 1 WD08X22758 (GASKET - SUMP MANIFOLD)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW3

Near Orting, WA 98360

Cejay

Job Details: 09/02/2022

Customer concern is she had a company out to clean vents and dryer still shows check vent error. Preformed airflow test failed (yellow) Preformed airflow test with dryer vent disconnected pass. Advised customer on excessive vent hose length. No mechanical problems with dryer all checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11087571601

Near Edgewood, WA 98371

Cejay

Job Details: 09/02/2022

Customer concern is that dryer is making a squealing noise during operation. Found seized idle pully causing noise during operation. Needs new idler pully. Installed new idler pully. Clean and lubricated rear support wheels. Cycle tested unit all checks good.; used 1 W10837240 (BRACKET) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTW680BSJ2WS

Near Tacoma, WA 98404

Cejay

Job Details: 09/02/2022

Customer concern is that washer did not fill with water. Tested hot and cold vales via newfi. Verified operation of pressure sensor. Preformed pressure sensor test pass. No mechanical problems found at time of service All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GWH0

Near Frisco, TX 75033

John

Job Details: 09/02/2022

"Customer concern is DW won't start, fills with water then drains. Ran diagnostic cycle and found diverter spinning continuously and not finding home. Needs new sump assy.; ordrng 1 W11085683 (pump&motor)"

We serviced a

MAYTAG DISHWASHER

Model MDB8859AWS3

Near Fife, WA 98424

Cejay

Job Details: 09/02/2022

Customer concern is that dishwasher does not power on. 120v to dishwasher. Found open thermal fuse causing dishwasher not to operate. Needs new thermal fuse. Follow up scheduled for 09/08 8-12pm; used 1 W10258275 (BI-METAL THERMAL FUSE) from stock

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW6600SW0

Near Tacoma, WA 98405

Cejay

Job Details: 09/02/2022

Customer concern is that washer will run shortly and then will show error F50. Motor and rps resistance checks good. Found faulty main control board. Needs new control board. AHS to supply. Advised customer parts show out of stock and may take time to recive.; ordrng 1 WPW10189966 (Main control)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MTW5840TW0

Near Tacoma, WA 98465

Cejay

Job Details: 09/02/2022

"Customer concern is that washer is not spinning clothes out all the way. Found motor had fallen causing motor not to engage transmission. Motor retainers bent and not unable to properly hold up motor. Needs new motor retainers. Requires Auth.; ordrng 2 WPW10086010 (retainer)s, states that autho needed"

We serviced a

LG WASHER-TOPLOAD

Model WT5101HW

Near Mesquite, TX 75181

Patrick

Job Details: 09/02/2022

Replaced drain hose. Tested unit. All checks good.

We serviced a

GE RANGE

Model CGS980SEM2SS

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 09/02/2022

"Customer concern is that range produces gas smell during operation, and burners are uneven. And Oven temps off. Found build-up on burner bodies, caused by spillover. Cleaned burner bodies and offices. Cycle tested all checks good. Preformed temperature checks of oven in range. Advised customer on importance of adequate venting while cooking to reduce health risks,and smell. Advised customer to monitor and call if issue persists. Collected trip fee via card Payment."

We serviced a

GE REFRIGERATOR

Model TBX23ZGB

Near Garland, TX 75044

Patrick

Job Details: 09/02/2022

Replaced defrost timer. Tested unit. All checks good.

We serviced a

GE COOKTOP

Model ZGU385NSM2SS

Near Lewisville, TX 75067

John

Job Details: 09/02/2022

Customer concern is cooktop not lighting properly. Found front right burner still trying to light until knob is turned to medium setting. Also found center and front left burner continuously seen signal to all burners no matter where the selector knob is positioned. Needs new ignitor harness and new ignitors to fix issue.; ordrng 1 WB18X23942 (range ignition spark) and 4 WB13T10077 (igniter)s

We serviced a

GE DISHWASHER

Model GDT535PSJ2SS

Near Coppell, TX 75019

John

Job Details: 09/02/2022

Customer concern is DW consol panel loose causing start button to remain depressed. Confirmed consol panel broken and needs to be replaced. Follow up scheduled for 8/12 8-12; ordrng 1 WD34X22265 (console cvr graphic)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW2

Near Frisco, TX 75035

John

Job Details: 09/01/2022

Customer concern is washer makes high pitch noise while filling and then unit gets very loud in the spin cycle. Found inlet valve not opening all the way causing high pitch noise. Also found gear case worn and leaking oil causing noise while spinning. Needs new gear case and inlet valve. Follow up scheduled for 9/13 8-12.; ordrng 1 W11393685 (Gearcase) and 1 W11032711 (washer) and 1 W10909670 (nut-spaner) and 1 W11165546 (valve)

We serviced a

GE DISHWASHER

Model GDT695SSJ5SS

Near Plano, TX 75025

Patrick

Job Details: 09/01/2022

"Customer concern, poor wash results. Found middle spray detached from upper rack, mounting clip broken. Must replace. ; ordrng 1 WD21X20309 (Conduit MID BLASTER ASM)"

We serviced a

LG WASHER-TOPLOAD

Model WT7300CV

Near Puyallup, WA 98374

Cejay

Job Details: 09/01/2022

Installed previously ordered panel assembly and main PCB assembly. Tested power and start button multiple times no issues. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM2016CW

Near Puyallup, WA 98374

Cameron M.

Job Details: 09/01/2022

Customer concern is that washer makes squealing noise during spin cycle. Found failed tub bearing causing noise during spin cycle. Needs new rear tub asm and basket asm. Advised customer parts show NLA. May take time to receive parts. AHS TO SUPPLY. Requires auth. ; ordrng 1 3045ER0021K (BASKET) and 1 3045ER0023A (TUB OUTER)

We serviced a

GE COOKTOP

Model PGP953SET5SS

Near Frisco, TX 75034

Patrick

Job Details: 09/01/2022

Replaced spark sw harness. Tested unit. All checks good.

We serviced a

GE DISHWASHER

Model GDT580SSF2SS

Near Irving, TX 75063

Patrick

Job Details: 09/01/2022

"Found drain pump leaking at sump connect. Relocated clamp, tested unit, found additional leak at lh door seal. all checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5600AP/A2 01

Near Frisco, TX 75034

John

Job Details: 09/01/2022

Customer concern unit is not draining happens intermittently tested drain pump on spin and drain cycle Check coin catch. Stress tested drain pump and pump fails. Needs new drain pump.; ordrng 1 DC31-00178A (Drain pump motor)

We serviced a

GE DISHWASHER

Model DDT575SSF2SS

Near Plano, TX 75093

John

Job Details: 09/01/2022

Came to install new bezel assy. Found mounting clips broken off of bezel out of the box. Will need new bezel.; ordrng 1 WD34X20146 (bezel & cvr console)

We serviced a

MAYTAG DISHWASHER

Model MDBH950AWW

Near Irving, TX 75063

John

Job Details: 09/01/2022

"Customer concern is DW not cleaning properly. Ran full diagnostic cycle, no issues found. Unit is functioning as designed."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Puyallup, WA 98374

Cameron M.

Job Details: 09/01/2022

Installed previously ordered parts. Cycle tested unit. All checks good

We serviced a

LG DRYER-ELECTRIC

Model DLE2516W

Near Puyallup, WA 98371

Cameron M.

Job Details: 09/01/2022

"Customer concern is that dryer makes noise during operation and multiple cycles to dry clothes. Preformed airflow test, passed (green). Found debris in blower wheel, causing unit to make noise during operation. Cleared debris, cycle tested unit 3x. All checks good. Advised customer on proper loading practices."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.69822801

Near Orting, WA 98360

Cameron M.

Job Details: 09/01/2022

"Installed previously ordered timer, cycle tested unit. All checks good. Collected payment via check payment. Customer declined to retain old part."

We serviced a

KENMORE DISHWASHER

Model 665.13849K601

Near Lewisville, TX 75067

John

Job Details: 09/01/2022

Customer concern is DW not comming on. When I opened machine a group of Roaches scattered to beneath the sump assy so I closed unit and left. Damage caused by bug infestation and is not covered by warranty.

We serviced a

GE WASHER-TOPLOAD

Model GTW460ASJ7WW

Near Carrollton, TX 75010

John

Job Details: 09/01/2022

Customer concern is washer cycle select knob unable to select cycle. Unit changes cycle without knob being turned. Unit also unable to connect to NuFi devise. Needs new control board. Follow up scheduled for 9/8 8-12; ordrng 1 WH22X32357 (Control board)

We serviced a

GE WASHER-FRONTLOAD

Model GFW850SSN0WW

Near Dallas, TX 75231

Patrick

Job Details: 09/01/2022

"Customer concern, unit was making strange noise during rinse. Unable to replicate noise. Ran rinse and spin with floor mats. Excessive sudsing, good spin, no noise. Several of our balance error codes. Levels unit. Updated firmware. Ran self clean cycle. All checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028102310

Near Tacoma, WA 98404

Cejay

Job Details: 09/01/2022

Installed previously ordered bearing kit and suspension rods. Cycle tested washer all checks good.

We serviced a

GE DISHWASHER

Model GDT655SSJ0SS

Near Orting, WA 98360

Cameron M.

Job Details: 09/01/2022

"Customer concern is that dishwasher does not see door is closed. Found failed main control not sending and receiving voltage to door switch, causing unit to not start cycle. Needs new main control. Follow up visit scheduled for 9/8 1-5; ordrng 1 WD21X24901 (MAIN CONTROL)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Fox Island, WA 98333

Cejay

Job Details: 09/01/2022

Installed previously ordered main control board. Cycle tested unit normal cycle all checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM3360HVCA

Near Spanaway, WA 98387

Cameron M.

Job Details: 09/01/2022

"Customer concern is that washer does not drain, produces not draining error. Cycle tested unit. found seized drain pump, causing unit to not drain. Needs new drain pump. Installed new drain pump, cycle tested unit. All checks good. Customer declined to retain old part. ; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8000DW4

Near Rowlett, TX 75089

Patrick

Job Details: 08/31/2022

"Customer concern, no heat. Confirmed. Found open element, replaced from truck stock. Tested unit. All checks good. Air test yellow. Auth 3tw499"

We serviced a

GE REFRIGERATOR

Model TBX23ZGB

Near Garland, TX 75044

Patrick

Job Details: 08/31/2022

"Customer concern, ff section not cooling. Found frosted over evap. Defrost timer seized, will not not manual turn. Must replace. Customer okd 387.58 estimate. R/s for Fri 8-2 at 8-12; ordrng 1 WR9X502 (Defrost timer kit)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Frisco, TX 75034

John

Job Details: 08/31/2022

Removed old sump assy. And found burnt plug and buckled floor board from leak. Customer requested that we wait to complete repair so they could get an electrician to fix plug and contact NFM about their floor damage. Also part ordered was correct part number but not correct part. Will need to be re orderer.; ordrng 1 W10861526 (pump&motor)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Lewisville, TX 75057

John

Job Details: 08/31/2022

Customer concern is washer not completing cycle and banging around. Found suspension rods worn and very bouncy causing unit to not complete spin cycle. Needs new suspension rods. Follow up scheduled for 9/6 8-12; ordrng 1 W11130362 (suspension)

We serviced a

GE DISHWASHER

Model GDT695SSJ5SS

Near Plano, TX 75024

John

Job Details: 08/31/2022

Customer concern is DW not starting. Found all lights working on UI but no buttons responding. Using nufi found active F code for stuck button. Cycle tested unit using NuFi all checks good. Needs new UI. Follow up scheduled for 9/8 8-12.; ordrng 1 WD21X23462 (kit svc ui top logic)

We serviced a

GE WASHER-TOPLOAD

Model GTW680BSJ5WS

Near Plano, TX 75023

John

Job Details: 08/31/2022

Customer concern is washer leaking. Found stand pipe clogged and filling with water when unit drains and over flowing. Advised Customer that a plumber will be needed to resolve issue.

We serviced a

AMANA WASHER-FRONTLOAD

Model NFW5800HW0

Near Enumclaw, WA 98022

Cejay

Job Details: 08/30/2022

Customer concern is that washer is leaking from underneath. Found hole in door seal causing leak. Needs new door seal. Unable to further test due to hole in seal. Follow up scheduled for 09/07 1-5pm; ordrng 1 W11314648 (bellow)

We serviced a

GE DISHWASHER

Model GDT655SSJ5SS

Near Irving, TX 75063

Patrick

Job Details: 08/30/2022

"Replaced fuse and drain pump. Tested unit, good fill, blew fuse as soon as wash motor energized. Must replace wash motor and fuse. ; ordrng 1 WD26X23258 (Wash pump kit) and 1 WD19X24829 (Drain pump kit) and 1 WD21X25696 (Control fuse)"

We serviced a

ROPER DRYER-ELECTRIC

Model REX6634PQ0

Near Tacoma, WA 98405

Cejay

Job Details: 08/30/2022

"Customer concern is that dryer timer does not stop and dryer run continuously. Customer had previous company out and siad she had a airflow restriction Preformed airflow test pass. Found element shorted to case ground causing dryer not to heat. Dryer needs new element. Installed new element. Time cycle tested dryer to verify operation of timer. All checks good; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11021252111

Near Tacoma, WA 98407

Cejay

Job Details: 08/30/2022

"Customer concern is that washer is making a noise during agitation. Had a company out on 08/21 to resolve a not spinning issue now washer is making a noise during operation. Pulled error. Odes via service mode F5E3 lid lock fault. Cleared errors. Manually tested agitation cycle without noise. Visual inspection shows signs of drive belt slipping on cam pully. Needs new cam pully. Apon installing new cam pully found loose basket caused by stripped spanner nut and drive block. Washer needs new drive block and spanner nut. SHS to supply. SHS ships DTC. Requires Auth ; ordrng 1 WP389140 (drive block) and 1 WP21366 (nut-spaner), used 1 W10721967 (CAM) from stock"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022352511

Near Puyallup, WA 98374

Cejay

Job Details: 08/30/2022

"Installed previously ordered main control board. Washer will now power on. Calibrated washer, cycle tested washer all checks good. Did not installed wire harness as it was ordered as a precautionary measure. Faulty control and wire harness left with customer."

We serviced a

GE WASHER-TOPLOAD

Model GTW840CPN0DG

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/30/2022

"Installed previously ordered gearcase, rotor and stator. Cycle tested unit with load. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Dallas, TX 75252

Patrick

Job Details: 08/30/2022

"Customer concern, unit trips breaker and makes buzzing sound during dry cycle. Unit running on arrival, good drain, good spray, good heat. Pulling 7.7A with motor and heater energized. Observed through rinse into dry portion. Heater pulls 4.5A drying. No fault detected at this time."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF395BTPAWR/A2

Near Plano, TX 75074

Patrick

Job Details: 08/30/2022

"Replaced door bellows, drain pump, and bellows spring. Tested unit. All checks good. Noticed slow drain through stand pipe in wall. Recommend plumber address drain issue."

We serviced a

KENMORE RANGE

Model 790.94172310

Near Orting, WA 98360

Cameron M.

Job Details: 08/30/2022

"Customer concern is that oven has runaway temperatures, blackened a pie and bellowed smoke from vent and oven. Found failed resistor, causing bord to burn up and produce runaway temperatures. Needs new main control and temp sensor. Customer declined repair at this time. Collected trip fee via"

We serviced a

GE DISHWASHER

Model GDT645SYN2FS

Near Dallas, TX 75243

Patrick

Job Details: 08/30/2022

"Customer concern, unit produced foul odor, like dead animal, during use. No odor on arrival, ran quick wash. All function normal. Noticed odor after several minutes of running. Odor not coming from inside unit. Pulled unit. Found damaged outlet in wall, likely caused by rodent. Need electrician to address outlet."

We serviced a

GE DISHWASHER

Model GTD605PSM4SS

Near Dallas, TX 75243

Patrick

Job Details: 08/30/2022

Replaced roller kit. Tested unit. Job complete.

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EIMED60LT3

Near Puyallup, WA 98373

Cameron M.

Job Details: 08/30/2022

"Customer concern is that dryer makes squealing noise during operation. Found seizing front rollers, causing unit to make noise during operation. Also found. Seizing idler pulley, causing squealing noise during operation .needs new rollers and idler pulley. Follow up visit scheduled for 9/6 8-12; ordrng 2 5304523155 (ROLLER KIT)s and 1 134793511 (IDLER ARM ASSY)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 796.40021900

Near Puyallup, WA 98373

Cameron M.

Job Details: 08/30/2022

"Customer concern is that washer tub fell in, and does not spin. Found failed tub bearing, causing tub to fall in and not spin. Also found found rotor and stator making contact during operation, caused by failed tub bearing. Needs new rear tub, tub seal, basket assembly. Rotor and stator. Advised customer parts show NLA. REQUIRES AUTH. ; ordrng 1 3045ER0023H (Rear tub assembly) and 1 4417EA1002J (STATOR) and 1 4413ER1002F (ROTOR ASSEMBLY)"

We serviced a

JENN-AIR COOKTOP

Model CVE1400W

Near University Place, WA 98467

Cameron M.

Job Details: 08/30/2022

"Installed previously ordered receptacle and element, cycle tested unit. All checks good. Customer declined to retain old parts. Collected payment via credit card Payment."

We serviced a

LG WASHER-TOPLOAD

Model WT5270CW

Near Puyallup, WA 98374

Cejay

Job Details: 08/30/2022

"Customer concern is that washplate came off during cycle. Found washplate broken and bent. Washplate screw still treads onto gearcase. Needs new washplate, screw and cap. Follow up scheduled for 09/07 8-12pm.; ordrng 1 AGZ72909711 (PULSATOR ASSEMBLY) and 1 5006EA3009B (CAP,PULSATOR)"

We serviced a

LG WASHER-TOPLOAD

Model WT5101HW

Near Mesquite, TX 75181

Patrick

Job Details: 08/29/2022

"Customer concern, unit leaking during use. Confirmed. Found split drain hose from tub to pump, must replace. Customer okd estimate of 239.32. Scheduled for Fri morning 9-2; ordrng 1 AEM73213001 (Drain hose, tub to pump)"

We serviced a

SAMSUNG RANGE

Model NE59J7850WG/AA05

Near Forney, TX 75126

Patrick

Job Details: 08/29/2022

"Customer concern, oven temp inaccurate. 1 dc error code divert or off Pattison. Tested unit at 200. Temp held within 5. No fault detected at this time."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED49STBW1

Near Allen, TX 75002

Chris

Job Details: 08/29/2022

Customer concern is terminal screw loose. Found terminal screw and nut were stripped. Removed and replaced with new screw and nut. Tested. Unit checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM3670HRA

Near Frisco, TX 75034

Chris

Job Details: 08/29/2022

Customer concern is unit showing oe error. Checked pump filter and found it clogged with debris. Cleaned pump. Tested with customer. Unit checks good.

We serviced a

GE DISHWASHER

Model GDT655SGJ2WW

Near Plano, TX 75024

Chris

Job Details: 08/29/2022

Replaced controls. Tested with customer. Unit checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Puyallup, WA 98374

Cameron M.

Job Details: 08/29/2022

"Customer concern is that dishwasher does not wash dishes properly, not completing cycle in some cycles. Checked stored errors via service mode, f8e2(drain motor electrical problem) f9e1(diverter motor unable to determine correct positioning) fae1(wax motor failure). found no power to drain pump from control board, drain pump ohms out of range. Also found diverter motor unable to locate home positioning. Found wash motor intermittently stalling during wash cycle wash motor ohms out of range, also found wax motor ohms out of range. Needs new pump and motor assembly, vent, control and drain pump. REQUIRES AUTH. ; ordrng 1 WPW10469574 (VENT) and 1 W11085683 (PUMP&MOTOR) and 1 W11305308 (CNTRL-ELEC) and 1 W10876537 (PUMP-DRAIN), states that autho needed"

We serviced a

GE DISHWASHER

Model GDT695SGJ2BB

Near Rockwall, TX 75087

Patrick

Job Details: 08/29/2022

"Replaced ui, programmed personality. Tested unit. All checks good."

We serviced a

WHIRLPOOL COOKTOP

Model SCS3017RS00

Near Coppell, TX 75019

Chris

Job Details: 08/29/2022

Customer was having issues with back right burner making loud popping noise. Called AHS. Unit unrepairable. Auth #120GJJLGI.

We serviced a

LG WASHER-TOPLOAD

Model WT7100CW

Near Puyallup, WA 98374

Cameron M.

Job Details: 08/29/2022

"Customer concern is that washer produces squealing noise during spin cycle. Cycle tested unit. found failing drain pump impeller, causing unit to make noise during operation .needs new drain pump. ; ordrng 1 AHA75673401 (PUMP ASSEMBLY,DRAIN)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50T5300AC/US 01

Near Enumclaw, WA 98022

Cameron M.

Job Details: 08/29/2022

"Installed previously ordered suspension rods, found defective parts need to re-order DC97-16350U suspension rods. Advised customer parts show out of stock, may take time to get parts. ; ordrng 4 DC97-16350U (Suspension Rods)s"

We serviced a

GE WASHER-TOPLOAD

Model GTW680BSJ0WS

Near Puyallup, WA 98375

Cejay

Job Details: 08/29/2022

"Installed previously ordered drain pump, cycle tested washer all checks good."

We serviced a

MAYTAG DISHWASHER

Model MDBH969AWS5

Near University Place, WA 98466

Cejay

Job Details: 08/29/2022

Customer concern is that dishwasher clean light is blinking and will not start. Found open heater element causing dishwasher not to start by heat lock out. Needs new element. Follow up scheduled for 09/06 8-12pm; ordrng 1 W10518394 (heater)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDZ600TB2

Near Tacoma, WA 98465

Cejay

Job Details: 08/29/2022

Customer concern is that dryer power button has broken off. Found console cover broken around power and start button causing dryer to not start intermittently. Needs new console cover. Advised customer parts show discontinued and may take time to recive. AHS to supply. ; ordrng 1 W10117393 (Console cover black)

We serviced a

GE DRYER-ELECTRIC

Model GFD85ESPN0RS

Near Sachse, TX 75048

Patrick

Job Details: 08/29/2022

"Replaced motor and baffle, tested unit. All checks good l"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WTW5105HW0

Near Sachse, TX 75048

Patrick

Job Details: 08/29/2022

"Found drive pulley nut backed off. No loctite found in threads. Applied loctite and reassembled. Tested unit, all checks good. Advise customer do not use machine 12-24hr to allow loctite to properly set."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW1

Near Plano, TX 75093

Chris

Job Details: 08/29/2022

Customer concern is clothes getting marks and lint during wash. Ran diagnostics. No errors stored. Ran test cycle and no errors. Instructed customer on soap use and clean cycle. Found no mechanical issues.

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 08/29/2022

"Customer concern is that dishwasher leaks water during operation. Cycle tested unit, found large hole in wash pump hose. causing unit to leak large volumes of water during operation. Needs new wash pump assembly. Follow up visit scheduled for 9/7 8-12; ordrng 1 WD26X23258 (PUMP WASH KIT)"

We serviced a

GE WASHER-FRONTLOAD

Model GFW850SPN0RS

Near Murphy, TX 75094

Patrick

Job Details: 08/29/2022

"On site to install main control. Found unit disassembled with hardware, control board and control board bracket missing. Unable to complete repair. Customer must refer to outside servicer who took original part to complete repair."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45H63008W/A2 01

Near Edgewood, WA 98372

Cameron M.

Job Details: 08/29/2022

"Customer concern is that washer leaked one week ago. Cycle tested unit, found evidence of oversuds conditions. Found no mechanical issues at this time. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals."

We serviced a

LG DRYER-ELECTRIC

Model DLE5001W

Near Garland, TX 75044

Chris

Job Details: 08/29/2022

Customer concern is unit runs with no heat. Found tco open. Replaced tco from truck stock. Ran vent checks. Running and heating good. Vent checks good. ; used 1 6931EL3003D (THERMOSTAT) from stock

We serviced a

OTHER DISHWASHER

Model FDPC4221AW0A

Near Garland, TX 75043

Chris

Job Details: 08/29/2022

Replaced wash motor. Tested with customer. Unit checks good.

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Fox Island, WA 98333

Cejay

Job Details: 08/29/2022

"Installed previously ordered tub trim, door latch and interface face cover. Cycle tested dishwasher all checks good"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED6600VW0

Near Graham, WA 98338

Cameron M.

Job Details: 08/29/2022

"Customer concern is that dryer powers and heats but does not tumble. Found open thermal fuse,causing unit to not tumble. Also found element shorted to case, causing unit to heat even without motor movement. Needs new thermal fuse and element. At Customer request installed new element, thermal fuse, and dryer vent hose. Cycle tested unit. All checks good. Preformed airflow test, failed (red). Advised customer duct system needs attention. Advised customer not to use dryer till ducting is cleaned. ; used 1 279838 (ELEMENT,HEATER), 1 WP3392519 (FUSE-THRML), and 1 BTD48 (4: X 8' FLEX DUCT) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model dv42h5200epa3

Near Mesquite, TX 75181

Chris

Job Details: 08/29/2022

Customer concern is unit not heating. Found open heating element. Replaced element from truck stock. Tested. Unit checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

LG WASHER-FRONTLOAD

Model WM2277HS

Near Dallas, TX 75206

John

Job Details: 08/26/2022

"Installed new drain pump. Cycle tested unit , found more debris in tub and drain line. Ran fill and drain cycle until unit drained 3 times without any debris in catch. All checks good,; used 1 4681EA2001T (DRAIN PUMP) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45T6000W/A3

Near Carrollton, TX 75007

John

Job Details: 08/26/2022

"Customer concern is dryer not heating and making a squeeking noise. Found open heating element causing no heat and worn idler pulley causing squeeking noise. Replaced heating element and idler pulley from truck stock. All checks good.; used 1 DC93-00634A (IDLER ASSEMBLY), and 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MVWB855DC3

Near Dallas, TX 75230

Patrick

Job Details: 08/26/2022

"Replaced gear case, slider, shifter, and wash plate. Tested unit. All checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW0

Near Dallas, TX 75240

Patrick

Job Details: 08/26/2022

"Customer concern, unit was not starting cycle. Unit operating normally on arrival. No error code. Capacitor and motor test good, no fault detected at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Graham, WA 98338

Cameron M.

Job Details: 08/26/2022

Installed previously ordered drain pump and drain hose. Cycle tested unit 3x. All checks good.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 79641072310

Near Spanaway, WA 98387

Cameron M.

Job Details: 08/26/2022

"Customer concern is that washer door lock intermittently does not lock. Found door boot came dislodged from tub assembly, causing basket to make contact with boot. Also found failing door lock ,causing unit to intermittently not lock and start cycle. Needs new door lock and boot. Customer authorized boot replacement on future appointment. Request door lock repair today. Customer prepaid for door boot . Follo up visit scheduled for 9/6 1-5. Collected 387.99 aftter $30 discount via card Payment.; ordrng 1 MDS47123608 (BOOT)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Frisco, TX 75035

John

Job Details: 08/26/2022

"Customer concern is DW not draining or starting. Removed drain pump and found what looks like a piece of a rivet or fastener lodged inside. Removed debris and cycle tested, all checks good."

We serviced a

GE DISHWASHER

Model GDF510PSJ5SS

Near Frisco, TX 75035

John

Job Details: 08/26/2022

Returned to diagnose dishwasher. Roaches are still very much present. Found control board infested with Roaches causing machine not to run. Large amount of dead and live Roaches present throught machine. Damage not covered by warranty.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 796.40021900

Near Tacoma, WA 98445

Cameron M.

Job Details: 08/26/2022

"Customer concern is that washer leaks from door during operation. Cycle tested unit, found water leaking from in-between door and door boot. Caused by stretched boot . Also found slight build up on glass, causing leak from bottom of door. Needs new door boot. Follow up visit scheduled for 9/6 8-12 ; ordrng 1 MDS33059402 (BELLOWS)"