We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48H7400EW/A2 01
Near Sumner, WA 98390
Cejay
Job Details:
08/04/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow) found open element causing dryer not to heat. Needs new element. Installed new element. Cleaned and lubed RR support roller and both front support rollers. Cycle tested unit all checks good. Advised customer dryer vents needs service.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US 01
Near Tacoma, WA 98404
Cameron M.
Job Details:
08/04/2022
"Customer concern is that washer produces ub, goes out of balance with all different size loads. Cold fill seems hot. Noise as though something is loose. Found hot and cold water connections reversed, causing unit to fill with hot water on cold setting. Also found worn suspension rods, causing unit to not balance properly. Corrected hot and cold supply. Cycle tested unit, found no other mechanical defects. Needs new suspension rods. Follow up visit scheduled for 8/12 1-5; ordrng 4 DC97-16350V (ASSY DAMPER)s, O-SMS tckt"
We serviced a
GE WASHER-FRONTLOAD
Model GTW460ASJ6WW
Near Dallas, TX 75220
Patrick
Job Details:
08/04/2022
"Customer concern, unit dripping constantly into tub. Replaced valve from truck stock. Tested unit. All checks good. ; used 1 WH13X26535 (Inlet valve) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SPM1DG
Near Frisco, TX 75034
Chris
Job Details:
08/04/2022
Replaced drain pump. Tested. Unit checks good
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS4
Near Frisco, TX 75034
Chris
Job Details:
08/04/2022
Replaced sump assembly. Tested. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA 01
Near Lakewood, WA 98499
Cejay
Job Details:
08/04/2022
Installed previously ordered water vane. Cycle tested unit all checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT7100CW
Near Tacoma, WA 98444
Cameron M.
Job Details:
08/04/2022
"Customer concern is that washer makes noise during operation. Cycle tested unit empty, found noise during drain portion of cycle. Found debris in drain pump. Cleared debris, cycle tested unit with customer provided load of towels. All checks good. Advised customer on ensuring nothing in in pockets when starting load of wash."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details:
08/04/2022
"Arrived to install sump assembly, found unit cavity at high risk of damage to floor and counter. Advised customer unit will need to be made accessible for return visit. Follow up visit scheduled for 8/8 1-5 ; schdld next appmnt for 8/8 MON 1-5"
We serviced a
SAMSUNG RANGE
Model NX58H5600SS/AA01
Near Dallas, TX 75214
Patrick
Job Details:
08/04/2022
"Customer concern, has smell while baking. Found faulty bake igniter. Replaced from truck stock; used 1 Wb13k21 (Igniter) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3
Near Dallas, TX 75206
Patrick
Job Details:
08/04/2022
"Customer concern, unit not drying. Air test passed yellow. Replaced element from truck stock. Tested unit. All checks good. ; used 1 DC97-14486A (Element) from stock"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9600LW0
Near Dallas, TX 75218
Patrick
Job Details:
08/04/2022
"Customer concern, unit intermittently not spinning. Found unit not functioning at certain portions of different cycles. Unit operates all functions at other portions. Bad contacts in timer. Must replace timer and lid switch. ; ordrng 1 WP3954071 (Timer) and 1 WP8054980 (Lid sw)"
Near Dallas, TX 75218
Patrick
Job Details:
08/04/2022
Unit is Thermador. Our company does not service this brand. Customer must have different svc company complete repair. ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
GE DISHWASHER
Model GSD2100V55WW
Near Graham, WA 98338
Cameron M.
Job Details:
08/04/2022
Installed previously ordered inlet and water funnel. Cycle tested unit 3x. All checks good. Left failed part with customer as they leak water
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Eatonville, WA 98328
Cejay
Job Details:
08/04/2022
Installed previously ordered spray arm. Cycle tested unit all checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV219AEW/XAA
Near South Hill, WA 98375
Cameron M.
Job Details:
08/04/2022
Customer concern is that dryer produced loud bang and now does not tumble. Found belt disengaged from motor and pulley. Causing unit to not tumble. Reinstalled belt. Cycle tested unit. All checks good
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Irving, TX 75063
John
Job Details:
08/04/2022
Installed new control board. All checks good.
We serviced a
GE DISHWASHER
Model GDF510PSD0SS
Near Irving, TX 75063
John
Job Details:
08/04/2022
"Customer concern is DW not draining, not washing well, soap pod not dissolving and lower rack rusted. Unit full of sinks waste water when I arrived. Drained unit with drain pump. Found no high loop installed so I installed one. Found faults for wash temp not met causing soap pod not to dissolve. Advised Customer about priming hot water to sink before starting unit. Also found severely rusted lower rack and metal heat shield on lower spray arm are sagging and scrapping across heating element. Follow up scheduled for 8/10 8-12; ordrng 1 WD28X26099 (Bottom rack) and 1 WD22X27724 (Lower spray arm)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WF42H5200AP/A2
Near Frisco, TX 75034
Chris
Job Details:
08/04/2022
Replaced drain pump. Tested. Unit checks good.
We serviced a
KENMORE DISHWASHER
Model 66513213K902
Near Carrollton, TX 75007
Chris
Job Details:
08/04/2022
Customer concern is unit won't power on. Found bad tco at main board. Replaced tco from truck stock. Tested. Unit checks good ; used 1 W10258275 (BI-METAL THERMAL FUSE) from stock
We serviced a
KENMORE DRYER-ELECTRIC
Model 11062612101
Near Dallas, TX 75287
Chris
Job Details:
08/04/2022
Customer concern is unit not heating. Found open thermal fuse. Tested airflow and passed. Replaced thermal fuse from truck stock. Tested. Unit checks good. ; used 1 WP3392519 (FUSE-THRML) from stock
We serviced a
LG RANGE
Model LRE3061ST/00
Near Mesquite, TX 75149
Patrick
Job Details:
08/04/2022
"Customer concern, broil function not operating. Found burned terminal at broil element. Re-terminated wire. Tested unit. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2 02
Near Dallas, TX 75248
Chris
Job Details:
08/04/2022
Replaced suspension. Tested. Unit checks good.
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB855DC3
Near Dallas, TX 75230
Chris
Job Details:
08/04/2022
Customer concern is unit leaking. Found tub seal bad which caused gearcase bearing to fail. Need new gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10902814 (washplate)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILSS01
Near Dallas, TX 75205
Chris
Job Details:
08/04/2022
Replaced ff door cams. Tested. Unit checks good.
We serviced a
JENN-AIR DISHWASHER
Model JDTSS244GP0
Near Carrollton, TX 75010
John
Job Details:
08/04/2022
Installed new drain pump. All checks good.
We serviced a
GE DRYER-ELECTRIC
Model GFD43ESSM0WW
Near Dallas, TX 75252
John
Job Details:
08/04/2022
Customer concern is dryer making metal on metal noise. Found rear bearing worn and grinding. Needs new rear bearing assy.; ordrng 1 WE1M462 (rear bearing kit) and 1 WE1M300 (retainer bearing)
We serviced a
SAMSUNG RANGE
Model NX58M6850SG/ AA01
Near Grand Prairie, TX 75051
Patrick
Job Details:
08/03/2022
"Customer concern, bake function not working. Confirmed. Found open igniter. Replaced from truck stock. Tested unit. Good ignition within 25sec. All checks good. ; used 1 WB13K21 (Igniter) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ2WW
Near Irving, TX 75060
John
Job Details:
08/03/2022
Customer concern is washer will not spin on first load after not being used for a day or two. Customer states that unit will spin if placed into drain spin cycle. Using NuFi devise found multiple Faults for pressure switch drop out as soon as 24hrs prior. Ran fill test on unit 3 times. Unit fails fill test on third attempt for pressure switch drop out. Conformed that pressure hose is not compromised. Needs new control board. Follow up scheduled for 8/9 1-5; ordrng 1 WH22X35137 (Control board)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2409LF3C
Near Irving, TX 75061
John
Job Details:
08/03/2022
"Installed new switch assy, control board and circulation pump. Unit still not starting. Re-checked all electrical components. All checks pass yet unit does not start. Contacted AHS for replacement.Auth# 482KCAI"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB865GW0
Near Dallas, TX 75208
Patrick
Job Details:
08/03/2022
"Customer concern, unit leaking during use. Found inlet valve leaking during fill. Must replace inlet valve. ; ordrng 1 W11172234 (Inlet valve)"
We serviced a
GE DISHWASHER
Model ZBD6880NOOSS
Near Dallas, TX 75230
John
Job Details:
08/03/2022
"Customer concern is DW leaking underneath. Found water seeping from small Crack in inlet body. Also found door water supply valve siezed and unable to be shut off. Advised Customer that a plumber will be needed before repair can be completed. Customer advised that they will contact RPS once valve is replaced.; ordrng 1 WD15X10014 (water valve) and 1 WD28X25960 (Lower rack), states that autho needed"
We serviced a
MAYTAG DISHWASHER
Model MDBH950AWW
Near Irving, TX 75063
John
Job Details:
08/03/2022
Installed new door latch and latch kit. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Dallas, TX 75217
Patrick
Job Details:
08/03/2022
"Replaced noise noise filter, no change, replaced lid lock, no change, replaced control, entered svc diagnostics. Ran calibration, unit went blank. Unplugged, upon puffing back in arcing heard from outlet. Unit operates normally on outlet outside laundry room. Customer must call electrician to address laundry room outlet."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0RS
Near Dallas, TX 75206
Patrick
Job Details:
08/03/2022
"Customer concern, unit turn on and off randomly. Confirmed. Every ten seconds clicking from main control. Ui turns on but turns back off after first click. Connections ok. Must replace inverter board. ; ordrng 1 WH22X32957 (Inverter board)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV50F9A7EVP/A2
Near Dallas, TX 75230
John
Job Details:
08/03/2022
"Customer concern is dryer not heating. Confirmed no heat. Found open thermal cut off causing unit to not heat. Replaced thermal cut off from truck stock. Ran vent test, failed red. Advised Customer about having vents cleaned to avoid further heating issues.; used 1 DC96-00887C (THERMAL CUT-OFF) from stock"
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.60222511
Near Dallas, TX 75243
John
Job Details:
08/03/2022
"Installed new timer. Unit now rotates but has a thumping sound. Found hot spot on outside if drum causing weld seam to warp and make noise as it passes over rear rollers. Needs new drum. AHS to supply parts.; ordrng 1 W10899578 (drum), states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW0
Near Richardson, TX 75082
John
Job Details:
08/03/2022
Installed new inlet housing. All checks good.
We serviced a
GE DISHWASHER
Model GDT635HSJ2SS
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher intermittently does not power and start cycle. Found no power supply to unit from outlet under sink. Using extention cord to separate outlet, found unit not powering. Verified voltage supply to main control, good 120v. Needs new main board and user interface. Found failed user interface not communicating to main board, causing unit to not power and start cycle. Needs new user interface. Customer declined repair at this time."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Puyallup, WA 98374
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher does not heat, is leaking, popping and smoking. During initial inspection. Found evidence of leak under unit. Uninstalled unit to preform further visual inspection, found power supply shorted and scorched. Found flooring scorched as result of active electrical fire hazard. Also found evidence of unit leaking from element seal on right side. Found evidence of leak from rear of washpump. Unable to fully test unit as power supply is damaged. Needs new pump and motor assembly, and element. Strongly Advised customer not to restore power supply. Advised customer electrician is needed to correct electrical fire hazard. REQUIRES AUTH ; ordrng 1 W11416363 (PUMP&MOTOR) and 1 W11537778 (HEATER)"
We serviced a
WHIRLPOOL DISHWASHER
Model IDT830SAGS0
Near Tacoma, WA 98407
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher does not wash dishes. F4e3(wash motor failure) F7e1 (no heat). Cycle tested unit via service mode. Found seized wash pump, causing unit to not wash and force unit into heat lockout. Also found clogged upper and lower spray arms, heating poor wash results. Needs new pump and motor assembly,upper and lower spray arms. Follow up visit scheduled for 8/12 8-12 ; ordrng 1 W11085683 (PUMP&MOTOR) and 1 WPW10491331 (ARM-SPRAY) and 1 WPW10448645 (ARM-SPRAY)"
We serviced a
SAMSUNG DISHWASHER
Model DW80M9550US/AA
Near University Place, WA 98467
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher makes grinding noise then errors. 7c/7e(motor vane error check). cycle tested unit via service mod. found no active movement of water wall, due to stripped water wall motor. Needs new water wall motor. Customer declined repair at this time. Charged diagnostic fee via check payment."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Puyallup, WA 98374
Cameron M.
Job Details:
08/03/2022
"Installed previously ordered sump assembly. Cycle tested unit 3x, all checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC416FW1
Near Spanaway, WA 98387
Cejay
Job Details:
08/03/2022
"Customer concern is that washer is not spinning. Found nut from drive pully came free causing belt to fall. Needs new belt. Installed new belt, calibrated washer. Cycle tested washer all checks good; used 1 W11239857 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GPT225SSL0SS
Near Parkland, WA 98444
Cejay
Job Details:
08/03/2022
Customer concern is that dishwasher is leaking. Visual inspection shows no signs of leaks. Cycle tested unit multiple times no leaks. Leak caused by suds. Advised customer on using high quality detergent .
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3400AW/A4
Near Buckley, WA 98321
Cejay
Job Details:
08/03/2022
Installed previously ordered drain pump motor. Cycle tested unit all checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF448AAP/XAA
Near Graham, WA 98338
Cejay
Job Details:
08/03/2022
Installed previously ordered door seal. Cycle tested unit all checks good
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Graham, WA 98338
Cameron M.
Job Details:
08/03/2022
"Customer concern is that dishwasher will intermittently not start cycle. Found F9e1(diverter motor unable to find position) ,(wash motor failure) via service mode . Cycle tested unit via service mode. Found diverter motor unable to determine correct positioning, causing unit to not start cycle. Found evidence of leak from diverter assembly . Found multiple signs of leaks. Needs new pump and motor assembly. Advised customer not to use unit as is leaking."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6700TW1
Near Rockwall, TX 75032
Patrick
Job Details:
08/02/2022
"Customer concern, unit sounds like an airplane during spin. Confirmed bad bearing. Removed agitator, good. Must replace bearing. ; ordrng 1 W10435302 (Bearing kit)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11082822102
Near Fife, WA 98424
Cejay
Job Details:
08/02/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good. Advised customer dryer vent needs service before resuming operation of dryer. Customer signed airflow acknowledgement.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026632503
Near Tacoma, WA 98404
Cejay
Job Details:
08/02/2022
Customer concern is that washer will not start. Found failed lid switch causing washer not to startneeds new lid switch. Follow up scheduled for 08/16 8-12pm; ordrng 1 WP8318084 (SWITCH-LID)
We serviced a
LG WASHER-FRONTLOAD
Model WM2688HWM
Near Dallas, TX 75206
Patrick
Job Details:
08/02/2022
Replaced inlet valve. Tested unit. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF56H9100AG/A2
Near Sumner, WA 98390
Cejay
Job Details:
08/02/2022
Customer concern is that washer will intermittently stop in the middle of a cycle and goes OOB easily and is leaking from door. Found debris build up on door glass. Pulled error codes via service mode 3E2. Cycle tested unit with a load no OOB issues. Needs new inverter board and hall sensor for 3E2 error. Advised customer rear of wash will need to be made accessible for repair. Requires Auth.; ordrng 1 DC31-00098A (MOTOR BLDC-ASSY HALL SENSOR) and 1 DC92-01531C (ASSY PCB KIT)
We serviced a
KENMORE DISHWASHER
Model 665.13114K700
Near Tacoma, WA 98444
Cameron M.
Job Details:
08/02/2022
"Installed previously ordered pump and motor assembly. Cycle tested unit 3x,all checks good."
We serviced a
GE DISHWASHER
Model DDT700SMN4ES
Near Puyallup, WA 98373
Cejay
Job Details:
08/02/2022
"Customer concern is dishwasher condensation is building up around the counter and cabinets during dry cycle. Preformed diagnostics load test on door fan, fan is operational. Called GE as per installation instructions dishwasher interior of door must be flush with cabinet. And top console must be 1 inch from counter. Advised customer issue is caused by improper installation."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
"Installed previously ordered main control and inlet valve, cycle tested unit with load of towels. All checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
Installed previously ordered glides and bracket assembly. Cycle tested unit. All checks good.
We serviced a
SAMSUNG DRYER-GAS
Model DV42H5200GW/A3 03
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
"Customer concern is that dryer makes grinding noise during operation. Found rear right roller seized, causing roller to become dislodged. Also found zipper trapped between drum and bulkhead, causing scraping noise. Needs new roller. Advised customer rear bulkhead will likely need replacement in future repair. Installed new drum roller. Cycle tested unit 3x. All checks good. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MDE9206AYW
Near Graham, WA 98338
Cejay
Job Details:
08/02/2022
"Installed previously ordered rear support wheels. Preformed airflow test failed (yellow). Noise eliminated, advised customer airflow test still failed."
We serviced a
GE DRYER-ELECTRIC
Model DCVH480EK0WW
Near Dallas, TX 75209
Patrick
Job Details:
08/02/2022
"Replaced idler, and belt. Tested unit. All checks good."
We serviced a
MAGIC CHEF WALL OVEN
Model ?
Near Irving, TX 75062
Patrick
Job Details:
08/02/2022
"Replaced igniter, tested unit. All checks ok"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PDS15
Near Coppell, TX 75019
Patrick
Job Details:
08/02/2022
"Replaced control, tested unit, all checks good."
We serviced a
ROPER WASHER-TOPLOAD
Model RTW4516FW2
Near Spanaway, WA 98387
Cameron M.
Job Details:
08/02/2022
"Customer concern is that washer does not advance cycle to spin cycle. Checked error codes via service mode, f82e1 (long fill/no fill). Found debris in cold side inlet. Cleared debris. Tested unit. Found inlet valve stuck closed. Causing unit to not fill and complete rinse aid spin. Needs new inlet valve. Follow up visit scheduled for 8/9 8-12 ; ordrng 1 W11210463 (VALVE)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FLEB8200FS1
Near Dallas, TX 75254
Patrick
Job Details:
08/02/2022
Replaced fill valve. Tested unit. All checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2476SF1A
Near Rockwall, TX 75087
Patrick
Job Details:
08/02/2022
"Customer concern, unit dies sometimes. Operating normally on arrival. No stored error codes. Svc cycle good complete. Unable to diagnose issue. All checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80F600UTS/AA 01
Near Puyallup, WA 98375
Cejay
Job Details:
08/02/2022
Customer concern is that dishwasher has poor wash performance. Visually inspected spray for debris. Visually inspected drain line. Dishwasher does not have high loop installed under sink. Incoming water temperature 120?F. Ran diagnostics no issues found all components operational. Advised customer on using high quality detergent and to refer to owners manual for proper loading of dishes in Dishwasher. No mechanical problems or defects found.
We serviced a
KENMORE WASHER-FRONTLOAD
Model NONE
Near Tacoma, WA 98408
Cejay
Job Details:
08/02/2022
Arrived to call and customer declined service.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
AMANA WASHER-FRONTLOAD
Model NFW5800HW0
Near Garland, TX 75044
Patrick
Job Details:
08/01/2022
"Customer concern unit not draining. Giving SD error. Water in drum on arrival. F9e1 long drain, drain pump loud, not pumping. Must replace drain pump. Customer to remove dryer before next appointment. Follow up Fri 8-5 between 10-2; ordrng 1 W11458345 (Drain pump)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Frisco, TX 75034
Chris
Job Details:
08/01/2022
Customer concern is unit leaking. Found leaking pretty strong from diverter. Need to replace sump assembly. ; ordrng 1 W11178672 (pump&motor)
We serviced a
GE LAUNDRY CENTER
Model GTDP280ED6WW
Near Frisco, TX 75034
Chris
Job Details:
08/01/2022
Customer concern is unit not drying. Found vent crushed behind unit. Repaired vent. Tested. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM0
Near Plano, TX 75093
John
Job Details:
08/01/2022
Customer concern is DW leaking from underneath. Found water leaking from the diverter valve while unit is in operation. Needs new sump assy. Follow up scheduled for 08/08 8-12.; ordrng 1 WPW10671942 (sump and motor assy)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Wylie, TX 75098
Chris
Job Details:
08/01/2022
Customer concern is unit won't spin and basket moves too much. Found suspension bouncy causing off balance loads. Need new dampers. ; ordrng 4 DC97-16350U (Dampers)s
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GCEM2990MQ1
Near Puyallup, WA 98374
Cejay
Job Details:
08/01/2022
Customer concern is that dryer is taking long time to dry. Preformed airflow test pass. Preformed temperature checks good. Cycle test unit with a load 6 towels at 60 minutes came out dry. Advised customer dryer is operating as designed
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45B6300AP
Near Murphy, TX 75094
Chris
Job Details:
08/01/2022
Customer concern is unit leaking. Customer said they saw water behind unit. Started multiple cycles. Unable to recreate leak. Customer will monitor.
We serviced a
WHIRLPOOL COOKTOP
Model RCC3024RB03
Near Carrollton, TX 75007
Chris
Job Details:
08/01/2022
Replaced element. Tested with customer. Unit checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DC4
Near Carrollton, TX 75007
John
Job Details:
08/01/2022
Installed new lid latch and bezel. All checks good.
We serviced a
GE RANGE
Model PGB960SEJ2SS
Near Eatonville, WA 98328
Cameron M.
Job Details:
08/01/2022
"Arrived to install previously ordered door latch. Found heavy signs of rodent damage and dropping. Advised customer on situation. Customer stopped repair, and Advised customer will replace unit at this time . Charged diagnostic free via"
We serviced a
GE RANGE
Model JGBP24GEJ9AD
Near Lewisville, TX 75067
John
Job Details:
08/01/2022
"Installed new igniters, both burners now light. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A2 11
Near Lewisville, TX 75067
John
Job Details:
08/01/2022
Customer concern is washer randomly filling with clean water after cycle completes. Ran test cycle and found water still trickling from inlet once cycle completes. Needs new inlet valve. Follow up scheduled for 8/5 8-12; ordrng 1 DC62-00214M (Inlet valve) and 1 DC62-30314K (Inlet valve)
We serviced a
GE WASHER-FRONTLOAD
Model GFW550SSN0WW
Near Tacoma, WA 98445
Cameron M.
Job Details:
08/01/2022
Customer concern is that washer control lock is on. Disassembled control lock cycle tested unit. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB400VQ0
Near Tacoma, WA 98408
Cameron M.
Job Details:
08/01/2022
"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley, causing unit to make squealing noise during operation. Also found torn drum felt, causing noise during operation. Found blower wheel bearing failed, causing noise during operation. Advised customer parts show NLA."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US
Near Lewisville, TX 75057
Chris
Job Details:
08/01/2022
Replaced suspension. Tested. Unit checks good.
We serviced a
WHIRLPOOL DRYER-GAS
Model WGD6200SW2
Near Carrollton, TX 75006
John
Job Details:
08/01/2022
"Customer concern is dryer making loud squeeling noise upon start up. Confirmed noise on start up. Found idler pully worn and difficult to turn by hand, causing noise. Also found belt to be severely worn and cracked in multiple places. Needs new idler pulley and belt to fix issue. Follow up scheduled for 8/5 8-12.; ordrng 1 WP8547168 (belt) and 1 8547174V (pulley-idr)"
We serviced a
KITCHENAID COOKTOP
Model KECD807XSS01
Near Irving, TX 75062
John
Job Details:
08/01/2022
Installed new infinite switch. All checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 79680441900
Near Dallas, TX 75218
Patrick
Job Details:
08/01/2022
Upon power up unit losses l2 at terminal block. L2 dropping under load in feed circuit. Customer needs electrician.
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ2WS
Near Dallas, TX 75219
Patrick
Job Details:
08/01/2022
"Customer concern, unit still going out of balance. Ran empty. Good spin, ran speed wash with two towels. Good spin. Strange noise coming from belt. Recommend replace belt and speed sensor. Customer must call ahs to schedule recall. ; ordrng 1 WH01X24180 (Belt) and 1 WH03X32158 (Speed sensor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Edgewood, WA 98372
Cejay
Job Details:
08/01/2022
Installed previously ordered wheels x4 verified upper rack functionality all checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Tacoma, WA 98404
Cameron M.
Job Details:
08/01/2022
"Installed previously ordered spray arms, cycle tested unit 3x. All checks good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS02
Near Puyallup, WA 98375
Cameron M.
Job Details:
08/01/2022
"Customer concern is that wall oven does not power. Found open thermal fuse, causing unit to not power. Needs new thermal fuse. Advised customer unable to fully test unit as no power to unit till after replacing thermal fuse. Follow up visit scheduled for 8/8 1-5; ordrng 1 WPW10545255 (FUSE-THRML)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EBL1
Near Graham, WA 98338
Cameron M.
Job Details:
08/01/2022
"Customer concern is that dishwasher top rack falls down. Found broken adjusters, causing top rack to fall down. Also found clogged upper and lower spray arm, causing unit to not wash properly. Needs new adjusters and spray arms. Advised customer parts show out of stock. AHS TO SUPPLY. ; ordrng 2 WPW10546503 (ADJUSTER)s and 1 W11101428 (ARM-SPRAY) and 1 WPW10448645 (ARM-SPRAY)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631553610
Near Spanaway, WA 98387
Cejay
Job Details:
08/01/2022
Customer concern is that washer will fill with water and will drain at the same time. Found Drain line inserted too far into stand pipe. Properly installed drain line. Cycle tested washer rinse and spin all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXWH2
Near Spanaway, WA 98387
Cejay
Job Details:
08/01/2022
"Customer concern is that dishwasher was originally not draining and was making a loud noise during operation. AE was original servicer. Previous company removed drain hose. Customer presented drai. Hose that was removed. Found ball bearing still in still drain hoseFound high loop and drain hose installed incorrectly. Properly installed drain line. Found diverter and drain pump wire harness crossed causing drain pump not to operate. Properly installed harness connections. Ran diagnostics cycle pulled error codes 9-1 6-4. Needs new diverter motor. Foll9w up scheduled for 08/08 8-12pm; ordrng 1 W10155344 (motor), used 1 43259 (HOSE CLAMP 9/16 X 1 1/4) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK2WW
Near Dallas, TX 75225
Patrick
Job Details:
08/01/2022
"Customer concern, unit leaking during use. Could not reproduce leak in unit. Updated software, ran pressure sw test. All checks good. Ran large heavy load, upon draining water bubbled from adjacent shower stall. Customer must call plumber to correct"
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Dallas, TX 75218
Patrick
Job Details:
08/01/2022
Replaced drain pump. Tested unit. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVY0
Near Irving, TX 75039
Chris
Job Details:
08/01/2022
Replaced controls. Tested with customer. Unit checks good.
We serviced a
GE RANGE
Model JB625RK6SS
Near Rockwall, TX 75032
Patrick
Job Details:
08/01/2022
Replaced rf infinite sw. All checks ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Puyallup, WA 98374
Cameron M.
Job Details:
07/29/2022
"Installed previously ordered pump and motor assembly, cycle tested unit 3x. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LER8858EQ2
Near Carrollton, TX 75007
John
Job Details:
07/29/2022
Customer concern is dryer not heating. Found loose connection and burt terminal on thermal fix. Replaced thermal fix from truck stock and replaced loose connector on wire. All checks good.; used 1 WP3387134 (THRMST-FIX) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4900XW0
Near Lewisville, TX 75067
John
Job Details:
07/29/2022
"Installed new motor. Found unit making squeeking noise while spinning. Found idler pully worn and causing squeeking noise as well as belt starting to fray. Replaced idler pully and belt from truck stock. All checks good,; used 1 341241 (BELT,DRIVE), and 1 WP691366 (PULLEY-IDR) from stock"
We serviced a
GE RANGE
Model JB625RK1SS
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
07/29/2022
Installed previously ordered glass top and infinite switch. Cycle tested unit 3x. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 01
Near Tacoma, WA 98403
Cameron M.
Job Details:
07/29/2022
"Customer concern is that dryer powers but does not start cycle. Found seized idler pulley,causing unit to not start cycle. Needs new idler pulley installed new idler pulley. Cycle tested unit. All checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"