We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Dallas, TX 75228
Patrick
Job Details:
07/19/2022
Replaced dampers. Tested unit. All checks good.
We serviced a
KENMORE REFRIGERATOR
Model 11175032020
Near Grand Prairie, TX 75050
Patrick
Job Details:
07/19/2022
"Cuisine concern, unit intermittently shuts down. Inconsistent cooling especially in ff section. Operating normally on arrival. Unit pulling 25psi vacuum. Charged and dyed. Sealed system issue, r600 unit. Must send Sears technician. All waiting on fz door gasket."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Garland, TX 75042
Chris
Job Details:
07/19/2022
Replaced seal. Unit checks good.
We serviced a
KITCHENAID COOKTOP
Model KECD807XSS01
Near Irving, TX 75062
John
Job Details:
07/19/2022
Customer concern is cooktop's L/F burner not working and hot surface light stays on. Element passes continuity check. Needs new infinite switch.; ordrng 1 WPW10234425 (switch-inf)
We serviced a
SAMSUNG WALL OVEN
Model NV51K6650DS/AA
Near Spanaway, WA 98387
Cejay
Job Details:
07/19/2022
Customer concern is that upper oven is not heating after running clean cycle and fans do not turn on. No stored errors. Continuity checks on elements good. Resistance checks on fan motors in range. Cycle tested unit. Fans operational temperature checks good. All ch3ck good unit is operating as designed.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45T3200A4
Near Dallas, TX 75211
Patrick
Job Details:
07/18/2022
"Customer concern, unit not spinning. Found tub with water on arrival. Drain pump impeller detached from motor. Must replace.; ordrng 1 DC97-19289F (Drain pump)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW53063Q0
Near Dallas, TX 75217
Patrick
Job Details:
07/18/2022
"Customer concern, not spinning clothes all the way. Tested unit on low and high spin. Levelled unit. All checks good."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Spanaway, WA 98387
Cejay
Job Details:
07/18/2022
"Installed previously ordered clutch module, hexagon nut and clutch. Calibrated washer. Cycle tested unit all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED5500FC0
Near Frisco, TX 75033
Chris
Job Details:
07/18/2022
Customer concern is unit getting too hot. Clothes feel hot after load. Tested Temps on different temp settings. Normal Temps. Instructed customer on automatic and timed cycles. Unit checks good.
We serviced a
GE RANGE
Model PGB950SEF3SS
Near Carrollton, TX 75010
Chris
Job Details:
07/18/2022
Replaced hinges and burner. Tested with customer. Unit checks good.
We serviced a
GE DISHWASHER
Model GDT655SSJ2SS
Near Coppell, TX 75019
Chris
Job Details:
07/18/2022
Customer concern is unit leaking. Found vent cover was off due to it falling off and getting damaged by heater. After getting cover back on unit not leaking. Need new vent cover. ; ordrng 1 WD24X20586 (dishwasher vent cove)
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641029900
Near Tacoma, WA 98445
Cameron M.
Job Details:
07/18/2022
"Customer concern is that washer leaks a little water during every use. Found evidence of leak from bottom of door, caused by dirty door glass and buildup of hair on door boot. Also found oversuds condition present. Found hot water inlet valve activity leaking, causing unit to leak during operation. Needs new hot and cold water inlet valves. Turned water supply off ,to slow rate of water leak. ; ordrng 1 5220FR2008F (VALVE ASSEMBLY,INLET) and 1 5220FR2006H (VALVE ASSEMBLY,INLET)"
We serviced a
GE COOKTOP
Model ZGU385NSM2SS
Near Lewisville, TX 75067
Chris
Job Details:
07/18/2022
Replaced ignitor and module. Tested all burners with customer. Unit checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV410AER/XAA
Near Irving, TX 75062
Chris
Job Details:
07/18/2022
On arrival customer said unit is now working and does not need repair.
We serviced a
GE DRYER-ELECTRIC
Model DVLR223EG1WW
Near Irving, TX 75062
Chris
Job Details:
07/18/2022
Replaced bulkhead and bearing. Tested with customer. Unit checks good. Knobs cracked. Need new knobs shipped to customer. ; ordrng 1 WE1M654 (knob)
We serviced a
KENMORE DRYER-ELECTRIC
Model 11096573230
Near Dallas, TX 75252
Chris
Job Details:
07/18/2022
Replaced timer and switch. Tested. Unit checks good.
We serviced a
KENMORE RANGE
Model 7909641340H
Near Spanaway, WA 98387
Cejay
Job Details:
07/18/2022
Customer concern is that oven is starting to rust on the bottom and is causing oven to produce smoke. Needs new bottom panel. Advised customer parts show out of stock and may take time to recive. AHS to supply.; ordrng 1 316400601 (DSP PANEL)
We serviced a
GE DISHWASHER
Model GDF630PGM0WW
Near Tacoma, WA 98445
Cejay
Job Details:
07/18/2022
Customer concern is that dishwasher UI powered off and after a power surge UI lights came back on but now clean led light does not work. Verified led lights are functional. Needs new main control board. Advised customer parts show out of stock and may take time to recive. NEW to supply.; ordrng 1 WD21X26186 (MACHINE CONTROL REPLACEMENT KIT)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3
Near Graham, WA 98338
Cameron M.
Job Details:
07/18/2022
"Customer concern is that dryer produces he error and shuts off. Preformed airflow test, failed (red). During airflow test on airfluf cycle. found unit heats when element should be inactive. Found element shorted to case, causing unit to heat continuously. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x, all checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes to prevent further issues. Customer declined to retain old part. Collected payment via check. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Graham, WA 98338
Cameron M.
Job Details:
07/18/2022
"Customer concern is that washer continuously runs drain pump while filling on any cycle. Found F3e1(pressure system fault), f7e6(motor fault) ,f1e1(main control fault)found basket unable to spin at full speed. tested motor 1/4 hp, failed (high) 12.5 ohms. Inspected pressure hose, good .found failed main control, causing unit to continuously run drain pump while filling on any cycle selected. Needs new motor and main control. Customer declined repair at this time."
We serviced a
KENMORE DISHWASHER
Model 66513869K601
Near Irving, TX 75063
Patrick
Job Details:
07/18/2022
"Customer concern, unit will not start or stops mid cycle. Found broken door latch, missing screws, damaged door seal. Ran svc cycle. Found leaking fill hose, broken door spring. Must replace door latch, door seal, door spring, latch screws, and fill hose. Unit cavity damaged and mold growth apparent. Recommend mold remediation. Some parts not available locally, must follow up to reschedule. Left water inlet off. ; ordrng 1 WP8524471 (Door latch actuator) and 1 W10878507 (Inlet hose) and 1 W11196317 (Door seal) and 1 WP8270020 (Door spring) and 6 WPW10348409 (Door panel screws)s and 1 WP8580309 (Latch strike)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 01
Near Grand Prairie, TX 75050
John
Job Details:
07/18/2022
Came to install new top assy. Found that valves have not been replaced. Cold water valve will turn approx. half way while the hot will not close at all. Attempted to remove supply lines from valves and replace with cap. NOT POSSIBLE without severe flood damage. Valves must be replaced. Customer advised that she will contact RPS once valves have been changed. ; O-emld tckt
We serviced a
GE DISHWASHER
Model GDT535PSR0SS
Near Dallas, TX 75229
John
Job Details:
07/18/2022
Installed new UI Board. All checks good.
We serviced a
KENMORE DISHWASHER
Model 665.13193K902
Near Tacoma, WA 98445
Cameron M.
Job Details:
07/18/2022
"Customer concern is that dishwasher does not fill and wash. Cycle tested unit, found seized washpump. Verified power supply to washpump. Needs new pump and motor assembly. Follow up visit scheduled for 7/27 1-5; ordrng 1 WPW10056309 (PUMP&MOTOR)"
We serviced a
LG RANGE
Model LRG3081ST/01
Near Graham, WA 98338
Cameron M.
Job Details:
07/18/2022
"Customer concern is that range produces f09 error .found bake ignitor not drawing required 3.3 amps. Ignitor is only drawing 2.25 amps causing unit to not ignite bake burner. Needs new ignitor. Installed ignitor, cycle tested unit 3x. All checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MTW6600TB0
Near Lake Tapps, WA 98391
Cejay
Job Details:
07/18/2022
Customer concern is that washer is leaking from underneath. Found leak coming from tub to drain hose. Also found drain pump failed to operate. Needs new drain pump assembly. Follow up scheduled for 07/25 1-5pm; ordrng 1 W10536347 (drain pump asm)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11028062800
Near Puyallup, WA 98375
Cameron M.
Job Details:
07/18/2022
"Customer concern is that washer produces du error, and does not start cycle found broken lid lock, causing unit to not start cycle. Unable to test unit as lid lock broken. Needs new lid lock and bezel. AHS TO SUPPLY advised customer may take time to get parts. Requires auth ; ordrng 1 8572019 (BEZEL) and 1 WPW10619844 (LATCH)"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near Dallas, TX 75248
Chris
Job Details:
07/18/2022
Customer concern is unit noisy. Found rock stuck between drum and bulkhead causing noise every rotation. Removed rock. Tested. Unit checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11070994990R4R
Near Dallas, TX 75240
Chris
Job Details:
07/18/2022
Replaced relay. Still won't run on its own. Need control board. Board showing discontinued. AHS will need to locate part. ; ordrng 1 3976609 (Oard)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8900BC0
Near Enumclaw, WA 98022
Cejay
Job Details:
07/18/2022
Installed previously ordered bearing kit. Cycle tested unit all ch3cks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Spanaway, WA 98387
Cameron M.
Job Details:
07/18/2022
"Installed previously ordered wire harness. Recounted unit. Cycle tested unit 3x, all checks good. Customer declined to retain old part. Collected payment via check payment."
We serviced a
KITCHENAID WALL OVEN
Model KEBS277SSS04
Near Irving, TX 75063
John
Job Details:
07/18/2022
Installed new temp probes. All checks good.
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4675YQ1
Near Lewisville, TX 75067
John
Job Details:
07/18/2022
Installed new suspension rods. All checks good.
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Farmers Branch, TX 75234
John
Job Details:
07/18/2022
Came to install new safety valve. Found igniter only reaching 2.5 Amp. Needs new igniter.; ordrng 1 5304509706 (Igniter)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF-45K6500AV/A2
Near Dallas, TX 75204
Patrick
Job Details:
07/18/2022
"Customer concern, unit powers on but will not begin cycle. Error code ddc, door lock error. Must replace door lock. R/s 7-25 f4om 8-12. Closer to 12 please; ordrng 1 DC64-00519D (Door lock)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Dallas, TX 75211
Patrick
Job Details:
07/18/2022
"Replaced motor, calibrated, tested. All checks good."
We serviced a
GE LAUNDRY CENTER
Model GUD27ESSM1WW
Near Dallas, TX 75206
Patrick
Job Details:
07/18/2022
"Customer concern, unit very loud during spin. Found unit being used in commercial setting. Warranty does not apply. Good fill, good agitate, good drain, good spin, very loud. Failed main bearing. Must replace. Customer does not wish to continue with repair."
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESP
Near Dallas, TX 75214
Patrick
Job Details:
07/18/2022
"Replaced drain kit and evap cover, found lower drawer damged and cover missing. Must replace. Ship dtc.; ordrng 1 DA97-04847D (Pantry drawer) and 1 DA97-07020C (Pantry drawer cover)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AW/US D3
Near Dallas, TX 75220
John
Job Details:
07/18/2022
Picked up flashlight.
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSSA9
Near Dallas, TX 75238
John
Job Details:
07/18/2022
Customer concern is DW top rack falling off. Found both adjusters broken and dry rotted. Replaced adjusters from truck stock. All checks good.; used 1 W10712394 (ADJUSTER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HW0
Near Garland, TX 75043
Patrick
Job Details:
07/18/2022
"Customer concern, oven temp error code. Must replace sensor. F3e1 shorted temp sensor. R/s for 7/22 8-12; ordrng 1 WPW10181986 (Temp sensor)"
We serviced a
AMANA DRYER-ELECTRIC
Model LEA30AW
Near Dallas, TX 75252
Patrick
Job Details:
07/15/2022
"Customer concern, unit takes 2hrs to dry clothes. Good tumble good heat. Failed air flow test while connected. Passed air flow test when disconnected. Heating normally. Customer must have home vent professionally cleaned."
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFC0
Near Dallas, TX 75287
Patrick
Job Details:
07/15/2022
Customer concern unit holding water in door boot. Found drain holes clogged. Cleared. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC465HW0
Near McKinney, TX 75071
Chris
Job Details:
07/15/2022
Replaced handle. Tested. Unit checks good.
We serviced a
LG DRYER-ELECTRIC
Model DLE2516W
Near McKinney, TX 75070
Chris
Job Details:
07/15/2022
Customer concern is unit still having drying issues. Unit failed airflow test. Unit does heat. Customer had vent cleaning company clean vent but they did not go on roof. They are having company come check exit of vent. Also unit is noisy. Needs new roller and belt. ; ordrng 4 4581EL3001E (Roller)s and 1 4400EL2001F (Belt)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near McKinney, TX 75070
Chris
Job Details:
07/15/2022
Customer concern is unit making noise while spinning. Found basket cracked and wobbles causing banging noise. Need new basket. ; ordrng 1 W10554251 (spin basket)
We serviced a
KENMORE WALL OVEN
Model 79047783402
Near Lewisville, TX 75057
John
Job Details:
07/15/2022
"Customer concern is oven not heating. Found thermal fuse not tripped. Found control board sending 0 vac to bake and broil elements. Also found bake element fails continuity check. Needs new control board and bake element.; ordrng 1 318255103 (bake element) and 1 316418554 (Control Board) and 1 318003614 (thermostat safety) and 1 318003624 (thermostat) and 1 318004900 (switch,thermal)"
We serviced a
KITCHENAID WALL OVEN
Model KODE307ESS00
Near Plano, TX 75093
Chris
Job Details:
07/15/2022
Replaced control board. When testing power found unit had bad cutout for lower oven. Need new cutout. ; ordrng 1 WP4449751 (thrmst-fix)
We serviced a
KITCHENAID DISHWASHER
Model KUDS220T2
Near Dallas, TX 75252
Chris
Job Details:
07/15/2022
On arrival found plumbing under sink not connected. Water turned off. Also copper water line going to dishwasher water valve. Need to have plumber replace supply line to unit and hook up drain ; O-emld tckt
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW72HEDW
Near Puyallup, WA 98374
Cejay
Job Details:
07/15/2022
Customer concern is that washer will not power on and door is locked. Manually released door lock. No voltage coming from wall outlet. Checked breaker. Plugged washer into another outlet cycle tested unit all checks good. Advised customer electrician is needed.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6200VW0
Near Tacoma, WA 98407
Cameron M.
Job Details:
07/15/2022
"Installed previously ordered bearing, rotor,stator and sensor. Cycle tested unit. All checks good advised customer not to use unit for no less than 12 hours to allow sealants to set up."
We serviced a
KITCHENAID DISHWASHER
Model KUDE70FXSS6
Near Dallas, TX 75214
Patrick
Job Details:
07/15/2022
"Customer concern unit leaking and is sudsy, confrimed. F6e2 fill valve, f6e3 suds, f6e4 float sw. Svc abruptly ended early. Must replace soap dispenser and vent fan. R/s for 7-21 @8-12; ordrng 1 WPW10469574 (Vent assy) and 1 W11032769 (Soap dispenser.)"
We serviced a
GE DISHWASHER
Model GDT695SMJ0ES
Near Dallas, TX 75248
Chris
Job Details:
07/15/2022
Customer concern is unit not heating. Ran heater test in diagnostics. No heat. No power going to element. Will need new board and element. Unit unable to be removed due to floor being installed in front. Instructed customer. Unit also filling with cold water due to hot warmer supply issue with plumbing. Unit needs hot water supply to operate correctly. Need plumber to fix hot water supply. ; ordrng 1 WD21X24901 (Machine control) and 1 WD05X24776 (Heating element)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Spanaway, WA 98387
Cameron M.
Job Details:
07/15/2022
"Customer concern is that dryer makes noise during operation. Preformed airflow test, failed (yellow). Found seized idler pulley, causing unit to make squealing noise during operation. Needs new idler pulley. Installed new idler pulley.cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x. All checks good. ; used 1 W10837240 (BRACKET) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM1
Near Puyallup, WA 98373
Cameron M.
Job Details:
07/15/2022
"Customer concern is that dishwasher does not clean dishes. Found trim blocking access to bottom of unit. Also found Bottom rack wheels missing. found F7e1 (no heat) via service mode. Found unit in heat lockout, caused by seized washmpump. Causing unit to not run wash cycle. Advised customer of trim blocking access to unit will need to be removed. Needs new sump assembly and wheel. Follow up visit scheduled for 7/22 1-5; ordrng 1 WPW10605057 (PUMP&MOTOR) and 2 WHEEL (W10195416V)s"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GCEM2990MQ1
Near Puyallup, WA 98374
Cejay
Job Details:
07/15/2022
Customer concern is that dryer is not heating properly and takes multiple cycles to dry. Preformed airflow test pass. Found fail cycling thermostat causing dryer not to heat properly. Also found broken door switch. Needs new cycling thermostat and door switch. Follow up scheduled for 07/22 8-12pm; ordrng 1 WP3387134 (thrmst-fix) and 1 WPW10237959 (switch-dor)
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060UG/AA 00
Near DuPont, WA 98327
Cejay
Job Details:
07/15/2022
Customer concern is that dishwasher shows lc error found signs of leak on leak tray coming from drain hose. Filled and drained dishwasher multiple times while visually inspecting for leak. Unit did not leak . Found no damage on drain hose. Advised customer to monitor unit if issues persists to call and schedule another appointment
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AW/A4
Near Lewisville, TX 75067
John
Job Details:
07/15/2022
"Installed new drain pump, water valve, and nozzle. All checks good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2433KF1
Near Lewisville, TX 75067
John
Job Details:
07/15/2022
"Customer concern is DW leaking. Found severe amount of Rodent damage beneath unit. Will need new wash motor, drain pump, sump assy, sump gasket, drain hose, wiring harness, exterminator, and door sweeper seal to resolve issue.; ordrng 1 154844101 (motor kit) and 1 A00126401 (pump assembly) and 1 154246801 (gasket,sump) and 1 154723801 (sump assembly) and 1 807117001 (hose) and 1 154832401 (Wire harness) and 1 809006501 (Sweeper seal)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Steilacoom, WA 98388
Cejay
Job Details:
07/15/2022
Installed previously ordered inner door and leak kit. Cycle tested unit multiple times on different cycles. No leaks all checks good.
We serviced a
KENMORE DRYER-ELECTRIC
Model 41784042500
Near Sachse, TX 75048
Chris
Job Details:
07/15/2022
Customer concern is unit won't start. Found outlet has good power but bot making tight contact with power cord. Need to replace outlet. Instructed customer.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Dallas, TX 75217
Patrick
Job Details:
07/15/2022
"Customer concern, door seal broken. Must replace. Rs for Thurs 7-21 from 8-12; ordrng 1 WPW10535778 (Door s3al)"
We serviced a
GE WASHER-TOPLOAD
Model GFW550SSN1WW
Near Garland, TX 75040
Patrick
Job Details:
07/15/2022
"Customer concern, drain pump always on. Unit unplugged on arrival. Upon power up, drain pump activated. Found. Drain tube fully inserted into standpipe. Corrected drain hose insertion, drain pump immediately stopped running. Plugged in nufi. Pressure sensor error code, cleared. Tested all pumps, valve and motor. Unit operating normally at this time."
We serviced a
LG WASHER-FRONTLOAD
Model WT1101CW
Near Sachse, TX 75048
Patrick
Job Details:
07/15/2022
"Customer concern, unit contention filling. Confirmed. Found hot valve stuck open, must replace inlet valve. ; ordrng 1 5221EA1008F (Inlet valve)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model 110.20222510
Near Lewisville, TX 75067
John
Job Details:
07/15/2022
Customer concern washer not spinning and banging around. Found error code for unbalanced load. Found suspension rods extremely bouncy causing unit to not be able to balance load. Needs new suspension rods. Follow up scheduled for 07/21 1(1-5pm); ordrng 1 W10780048 (suspension)
We serviced a
GE DRYER-ELECTRIC
Model GTDS850ED0WS
Near Farmers Branch, TX 75234
John
Job Details:
07/15/2022
"Installed new idler arm, belt and rear rollers. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AW/US D3
Near Dallas, TX 75220
John
Job Details:
07/15/2022
"Customer concern is washer banging around in spin and leaking water. Found counter weight and tub assy have failed in a manner that ripped a hole in the tub and striped outbolt holes in counter weight also tore a hole in the pressure hose and door boot. Will need new tub assy, counter weight, door boot and drum.; ordrng 1 DC67-00999A (Counter weight) and 3 DC97-02412A (Bolt)s and 1 DC64-03788A (Door boot) and 1 DC97-21466A (Front tub) and 1 DC97-21474A (Pressure hose) and 1 DC97-21594A (Front tub assy) and 1 DC97-21456B (Basket)"
We serviced a
LG WASHER-TOPLOAD
Model WT7300CW/01
Near Dallas, TX 75229
John
Job Details:
07/15/2022
Installed new pcb assy and consol. All checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM5000HVA
Near Garland, TX 75044
Patrick
Job Details:
07/15/2022
Replaced door boot and spring. Leak checked. All checks good at this time.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3
Near Wylie, TX 75098
Chris
Job Details:
07/15/2022
Replaced motor assembly. Tested. Unit checks good.
We serviced a
GE DISHWASHER
Model GLD5560L00SS
Near Dallas, TX 75230
John
Job Details:
07/15/2022
"Customer concern is DW leaking water out of door when not in use. Found inlet vavle stuck open and continuously filling with water. Needs new inlet valve. Also found water supply valve under sink unable to be turned off. Advised Customer that a plumber will be necessary to change vavlen before repair can be completed.; ordrng 1 WD15X10003 (valve,water)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11020222511
Near Tacoma, WA 98498
Cejay
Job Details:
07/15/2022
Customer concern is that fabric is caught under agitator. Removed agitator and fabric. Visually inspected agitator for damage. Calibrated washer. Advised customer on proper loading practices. Zippers and buttons fastened. Cycle tested unit all checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE52M7750V/A3
Near Rowlett, TX 75089
Chris
Job Details:
07/15/2022
Wrong seal ordered. Found correct part for door. ; ordrng 1 DC62-00344A (Seal)
We serviced a
LG WASHER-TOPLOAD
Model WT1201CV
Near University Place, WA 98467
Cejay
Job Details:
07/15/2022
"EBR76262101Installed previously ordered hinge, switch assembly and hinge posts. DE error still present. Tested harness for continuity. Board fails to recognize lid switch. Needs new main control. AHS to supply. Advised customer parts show out of stock and may take time to recive.; ordrng 1 EBR76262101 (PCB ASSEMBLY,MAIN)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ1
Near Spanaway, WA 98387
Cejay
Job Details:
07/15/2022
Customer concern is that washer is not draining. Found failed lid switch causing washer not to operate. Needs new lid switch. Follow up scheduled for 07/22 8-12pm ; ordrng 1 3949247V (switch-plg)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98373
Cameron M.
Job Details:
07/15/2022
"Customer concern is that dishwasher does not wash dishes properly f9e1 (can't find position). Cycle tested unit 5x. Found power connector socket of diverter separating, causing intermittent loss of power. Resulting in diverter not locating to correct positioning for wash cycle. Needs new diverter follow up visit scheduled for 7/22 8-12; ordrng 1 W10537869 (MOTOR)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R7060UG/AA
Near Puyallup, WA 98375
Cameron M.
Job Details:
07/15/2022
Installed previously ordered wash pump. Cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6230HW0
Near Sumner, WA 98391
Cejay
Job Details:
07/14/2022
Installed previously ordered element. Preformed airflow test failed (yellow) Cycle tested unit all checks good. Advised customer on excessive dryer vent hose.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11063032101
Near Balch Springs, TX 75180
Patrick
Job Details:
07/14/2022
"Replaced door sw. Tested unit. All checks good. Found dryer vent heavily damaged, strongly recommend replacement of vent."
We serviced a
KITCHENAID RANGE
Model KFEG500EBS3
Near McKinney, TX 75071
Chris
Job Details:
07/14/2022
Customer concern is unit not heating. Found bake element open due to short. Need new bake element. ; ordrng 1 W10779716 (elmnt-bake)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8127LC0
Near Dallas, TX 75227
Patrick
Job Details:
07/14/2022
"Customer concern, unit not agitating during cycle. Unit loaded with wet towels on arrival, ran drain and spin. Good spin, good drain. Ran empty normal cycle, good fill, good agitate, noise from slider assy. Replaced from truck stock. ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near McKinney, TX 75071
Chris
Job Details:
07/14/2022
Customer concern is front left burner not operating. Issue was she thought it should stay glowing orange. Instructed customer on cooktop operation and why it comes on and off. Tested all functions. Unit checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54M8750AV/A4
Near McKinney, TX 75071
Chris
Job Details:
07/14/2022
Customer concern is unit won't start cycle. Found lid not locking due to cover being broken. Need new cover and lock. ; ordrng 1 DC63-01918C (Lock cover) and 1 DC34-00025E (Lock)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Colony, TX 75056
Chris
Job Details:
07/14/2022
Customer concern is unit not making ice still. Ran icemaker test. No errors for icemaker. Cycled and filled good. Icemaker was noisy cycling. Recommend new ice maker and recorder emitter board ; ordrng 1 W11483245 (Icemaker) and 1 W10898445 (cntrl-elec) and 1 W10870822 (cntrl-elec)
We serviced a
GE COOKTOP
Model PP989DN2BB
Near Coppell, TX 75019
John
Job Details:
07/14/2022
Installed new element and added screws to secure glass top to case. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EP/A3 03
Near Tacoma, WA 98444
Cejay
Job Details:
07/14/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good advised customer dryer vent needs service ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
GE RANGE
Model JGSP28BEK4BB
Near Dallas, TX 75215
Patrick
Job Details:
07/14/2022
"Customer concern, unit poofing when ignition occurs. Late ignition. Found ignition port on burner tube corroded. Gas valve opens but ignition takes up to 20s. Must replace burner tube and gas valve. ; ordrng 1 WB16T10022 (Burner tube) and 1 WB21T10014 (Gas valve)"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6000XG2
Near Graham, WA 98338
Cameron M.
Job Details:
07/14/2022
"Customer concern is that washer does not run cycle left door locked. Found failed door lock, causing unit to not start cycle. Needs new door lock. Advised customer unable to fully test unit as unit cannot start cycle without functioning door lock. Follow up visit scheduled for 7-21 1-5; ordrng 1 WP8183270 (LATCH)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX500XW2
Near Dallas, TX 75219
Patrick
Job Details:
07/14/2022
"Customer concern, unit not draining. Drain pump energizes, not pumping water, must replace pump. Found gearcase pouring oil on entire drive system. Must replace all components. ; ordrng 1 WPW10276397 (Drain pump.) and 1 W11454372 (Gearcase) and 1 W10832724 (Motor) and 1 W10721967 (Cam assy) and 1 WPW10006384 (Belt) and 1 WPW10006355 (Shifter) and 1 WPW10427633 (Shield)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Puyallup, WA 98374
Cameron M.
Job Details:
07/14/2022
"Installed previously ordered drain pump, cycle tested unit 10x. All checks good"
We serviced a
KITCHENAID DISHWASHER
Model KUDP02CRBS1
Near Dallas, TX 75252
Chris
Job Details:
07/14/2022
Customer concern is unit fills when off and door falls. Broken links. Also water valve stuck open. Replaced links. To replace valve customer will need plumber to replace line to dishwasher. Line currently installed is a plastic line that has pipe dope holding it on. Will leak if removed. Customer will call when plumbing fixed. ; O-emld tckt
We serviced a
GE WASHER-TOPLOAD
Model S1070A55WW
Near Irving, TX 75063
John
Job Details:
07/14/2022
Came to diagnose GE washer. Unit was in garage unplugged and disconnected from water supply. While diagnosing unit I was informed by customer that they didn't want the unit fixed because they had already purchased new ones. I was unable to diagnose machine.
We serviced a
GE DISHWASHER
Model GDT580SSF2SS
Near Irving, TX 75063
John
Job Details:
07/14/2022
Came to install drain pump and door latch. Found cabinetry around unit was built to size making it unable to be uninstalled without damaging cabinetry. Advised Customer that a carpenter will be necessary before unit can be uninstalled. Customer agreed and stated that he would rather wait. Customer advised that he will contact RPS once unit is able to be uninstalled.; O-emld tckt
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.40318900
Near Dallas, TX 75244
John
Job Details:
07/14/2022
Installed new door boot. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFWN1600J0WW
Near Tacoma, WA 98404
Cejay
Job Details:
07/14/2022
"Installed previously ordered door boot, cycle tested unit all checks good"
We serviced a
GE DISHWASHER
Model GDT645SYN2FS
Near Dallas, TX 75243
John
Job Details:
07/14/2022
Installed new control board and wash pump. All checks good.
We serviced a
LG DISHWASHER
Model LDS4821ST
Near Forney, TX 75126
Patrick
Job Details:
07/14/2022
Replaced vent assy. All checks good
We serviced a
AMANA RANGE
Model AKS3040BSS
Near Garland, TX 75043
Chris
Job Details:
07/14/2022
Replaced electrode for front right burner. Tested all burners with customer. Unit checks good.
We serviced a
GE WALL OVEN
Model JKP27WOV1WW
Near Rockwall, TX 75087
Patrick
Job Details:
07/14/2022
"Wrong part, called ahs. Auth 129rgsi"
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.27841600
Near Wylie, TX 75098
Chris
Job Details:
07/14/2022
Found multiple bolts and parts of washer rusted and stripped out. Called AHS. They put unit into options.