We serviced a
GE RANGE
Model JB645DK6WW
Near Lewisville, TX 75056
Chris
Job Details:
07/13/2022
Replaced terminal block. Tested. Unit checks good.
We serviced a
GE DRYER-ELECTRIC
Model GFD85ESPN1RS
Near Carrollton, TX 75010
Chris
Job Details:
07/13/2022
Customer concern is unit tripping breaker. Found terminal block cracked and one of the hot connections screw is stripped. Need new terminal block. ; ordrng 1 WE08X29791 (Wire harness)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DC4
Near Carrollton, TX 75007
John
Job Details:
07/13/2022
"Customer concern is that washer is giving F5 error for lid lock fault when starting cycle. Jumped lid lock, cycle started. Needs new lid lock.; ordrng 1 W10861642 (latch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Coppell, TX 75019
John
Job Details:
07/13/2022
Installed new sump assy. And dispenser. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Spanaway, WA 98387
Cejay
Job Details:
07/13/2022
Customer concern is that dryer is still making noise during operation. Found failed idler pully causing noise during operation. Needs new idler pully. Installed new idler pully. Cycle tested unit all checks good ; used 1 W10837240 (BRACKET) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF28R7201SR/AA
Near Forney, TX 75126
Patrick
Job Details:
07/13/2022
Replaced evap cover. All checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT1201CW
Near Forney, TX 75126
Patrick
Job Details:
07/13/2022
Replaced pressure sw and hose. Tested unit. Good fill. All checks good
We serviced a
WHIRLPOOL RANGE
Model WFC150MOEB1
Near Dallas, TX 75253
Patrick
Job Details:
07/13/2022
"Customer concern, door seal broken. Confirmed. Must replace. ; ordrng 1 WPW10129032 (Door seal)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV405GTPASU/AA 01
Near Puyallup, WA 98374
Cejay
Job Details:
07/13/2022
Customer concern is that dryer turns on and motor hums but does not start. Found failed start winding in motor causing dryer not to operate properly. Needs new motor and fan wheel. Follow up scheduled for 07/21 8-12pm; ordrng 1 DC31-00055G (MOTOR AC DRIVE) and 1 DC67-00180B (Fan)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US2A
Near Puyallup, WA 98371
Cejay
Job Details:
07/13/2022
Customer concern is that dishwasher lower spray arm came off during cycle. Found lower spray arm melted to heater. No indications of how spray arm became disconnected. Visually inspected all parts of lower spray arm assembly no damage found. Needs new lower spray arm. Follow up scheduled for 07/21 8-12pm; ordrng 1 5304517203 (SPRAY ARM)
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Tacoma, WA 98404
Cameron M.
Job Details:
07/13/2022
"Customer concern is that dishwasher ran continuously, even after power down. Cycle tested unit 30x, found no active evidence of leak in sump assembly. Found no mechanical defects at time of service. Advised customer to monitor and call if issue persists. Advised customer on using high quality detergent other than cascade."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DC4
Near Irving, TX 75063
John
Job Details:
07/13/2022
"Customer concern is dryer vent check light is on. Vent checked unit while connected to home ventilation, fails yellow. Vent checked unit while disconnected from home ventilation, passes green and warning light shuts off. Reconnected unit to home ventilation and vent checked again, fails yellow and warning light come back on. Advised Customer that vents will need to be cleaned for unit to vent properly and warning light to clear."
We serviced a
MAYTAG DISHWASHER
Model MDBH950AWW
Near Irving, TX 75063
John
Job Details:
07/13/2022
Customer concern is DW stopping and starting randomly though out cycle. Found broken door latch handle and switch randomly loosing continuity. Needs new door latch and handle.; ordrng 1 WPW10275768 (latch-door) and 1 WPW10130695 (latch kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB1
Near Balch Springs, TX 75180
Patrick
Job Details:
07/13/2022
"Replaced sump assy. Unit sprays and drains normally. Still no heat. Found heating element open. Must replace. ; ordrng 1 W10518394 (Heater element), states that autho needed"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5400W/A3
Near Garland, TX 75043
Patrick
Job Details:
07/13/2022
"Customer concern, unit intermittently does not get hot enough. Confrimed 120vac on timed. Voltage good 240vac. Element good, 9.9o, not grounded.all thermostats good. Thermistor 8.8ko at 82*, good. Discharge temp 119* svc pointer, certain cycles, including timed dry, automatically select 'eco mode' decreases temp and increases run time. Deselect eco mode. 149* discharge on timed dry. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Puyallup, WA 98374
Branden W.
Job Details:
07/13/2022
"Customer concern is that washer bangs around and leaks. Found worn rear tub bearing and broken drum support causing noise and leak. Needs new rear tub, basket, shocks and door boot. Auth needed; ordrng 1 DC97-19636A (ASSY SEMI TUB BACK) and 1 DC97-17037E (ASSY DRUM) and 1 DC97-18094B (ASSY DIAPHRAGM) and 2 DC66-00470A (DAMPER SHOCK)s and 2 Over-sizedshipping (Over-sized shipping)s"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45M5500AZ/A5
Near Sumner, WA 98390
Branden W.
Job Details:
07/13/2022
"Customer concern is that washer doesn't finish cycle, produces error and doesn't drain. Found 5C (not draining) error stored. Found drain pump filter causing unit to drain too slow setting off error and cycles not completed properly. Cleaned filter. Cycle tested. All checks good."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8200YW0
Near Rowlett, TX 75088
Patrick
Job Details:
07/13/2022
"Replaced harness, found element grounded, must replace element. All thermostats test good. Recommend customer have vent professionally cleaned to prevent repeat failure. ; ordrng 1 WP8544772 (Element), states that autho needed"
We serviced a
KENMORE DISHWASHER
Model 66513963K017
Near Garland, TX 75040
Patrick
Job Details:
07/13/2022
"Replaced sump, ui, and lower spray arm. Tested unit. All checks good."
We serviced a
FRIGIDAIRE RANGE
Model FES366ECG
Near Enumclaw, WA 98022
Cejay
Job Details:
07/13/2022
Installed previously ordered infinite switch. Cycle tested burner all checks good
We serviced a
WHIRLPOOL DISHWASHER
Model DU945PWSSO
Near Irving, TX 75039
John
Job Details:
07/13/2022
Installed new spray arms. All checks good.
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS6
Near Coppell, TX 75019
Chris
Job Details:
07/13/2022
Customer concern is door came off and wouldn't go back on. Broken hinges on upper oven. Replaced hinges. Door now closes but door latch is broken and dangling. Catches door and won't open. Also lower oven door hinges bad. Need new hinges and latch. ; ordrng 1 WP4451424 (latch-door) and 4 WP4448972 (light-oven)s and 2 WP4455526 (hinge-door)s
We serviced a
WHIRLPOOL COOKTOP
Model SCS3017RS00
Near Coppell, TX 75019
Chris
Job Details:
07/13/2022
Replaced listed parts. Wires from spark module damaged. Need new wires and larger orifice holder for front right burner. ; ordrng 2 WPW10128450 (holder-orf)s
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US
Near Lewisville, TX 75057
Chris
Job Details:
07/13/2022
Customer concern is unit getting off balance. Found suspension is very bouncy. Need new suspension rods. ; ordrng 4 DC97-16350V (Suspension rods)s
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WF42H5200AP/A2
Near Frisco, TX 75034
Chris
Job Details:
07/13/2022
Customer concern is unit showing suds error. Found not not draining correctly. Checked pump housing. No clogs. Impeller hard to turn by hand. Will need new drain pump. ; ordrng 1 DC31-00178A (Drain pump)
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 09
Near Wylie, TX 75098
Chris
Job Details:
07/13/2022
Replaced parts for iceroom per Samsung bulletin. Unit checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB8601AWS
Near Tacoma, WA 98404
Cameron M.
Job Details:
07/13/2022
"Customer concern is that dishwasher does not drain and leaks. Found knock out plug in disposal was not removed,causing unit to not drain. Removed plug. Cycle tested unit 10x. Found no active leaks at time of service. Advised customer to monitor and call if issue persists."
We serviced a
MAYTAG DRYER-ELECTRIC
Model n/a
Near Tacoma, WA 98404
Cameron M.
Job Details:
07/13/2022
Arrived to not not on work order. Advised customer to contact sears to correct work order. And reschedule for late date.
We serviced a
LG WASHER-FRONTLOAD
Model WM2688HWM
Near University Place, WA 98467
Cameron M.
Job Details:
07/13/2022
"Customer concern is that washer does not drain and leaks. Found worn drain pump, causing unit to not drain fully. Cycle tested unit 10x, found no mechanical defects to cause leaks. Found build-up of hair on glass, causing leak from bottom of door. Found oversuds condition causing leak from rear vent. Needs new drain pump. Advised customer parts supplied by sears, call when parts Arrive ; ordrng 1 4681EA2001T (DRAIN PUMP)"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Buckley, WA 98321
Branden W.
Job Details:
07/13/2022
Customer concern is that dryer runs continuously and does not dry. Found stuck motor relay on main control causing dryer to run continuously. Unit heats good with good airflow. No other issues found. Needs new main control. Part shows NLA.; ordrng 1 DC92-01729X (Main PCB)
We serviced a
GE DRYER-ELECTRIC
Model GFD45ESSM1WW
Near Bonney Lake, WA 98391
Cejay
Job Details:
07/13/2022
Installed previously ordered rear bearing kit o-ring and top bearing assembly. Cycle tested unit all checks good
We serviced a
LG WASHER-FRONTLOAD
Model WM3001HRA
Near Spanaway, WA 98387
Cameron M.
Job Details:
07/13/2022
"Customer concern is that washer in no draining and leaks a lot of water. Cycle tested unit 10x , found no defect with drain pump. Found hole in door boot ,causing leak during operation. Needs new door boot. Customer declined repair at this time. Collected trip fee 103.84 via debit card Payment ."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW
Near Spanaway, WA 98387
Cameron M.
Job Details:
07/13/2022
Arrived to unit not hooked to utilities. Revisit scheduled 7/15 1-5; schdld next appmnt for 7/15 FRI 1-5
We serviced a
KENMORE WASHER-TOPLOAD
Model 11016202691
Near Rowlett, TX 75088
Chris
Job Details:
07/13/2022
"Customer concern is unit leaking. Found strong leak coming from drain hose. Needs new hose. ; ordrng 1 285664 (hose,drain 4ft.)"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45M5500AP/A5 51
Near Dallas, TX 75240
John
Job Details:
07/13/2022
Customer concern washer not finishing cycle. Found unit runs normally and randomly resest itself during middle of cycle. Needs new control board.; ordrng 1 DC92-01982A (Control board)
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Dallas, TX 75228
John
Job Details:
07/13/2022
Installed new drain pump. All checks good.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX700XL0
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
07/12/2022
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test, failed (red). Found heating element shorted to case, causing unit to not heat during operation. Needs new element. Requires auth ; ordrng 1 WP3387747 (ELEMENT)"
We serviced a
GE COOKTOP
Model JGP333SET3SS
Near Coppell, TX 75019
John
Job Details:
07/12/2022
"Per customer request, I left 4x knobs behind rose bush on right side of front door."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45H7000AW/A2
Near Irving, TX 75061
John
Job Details:
07/12/2022
Installed new suspension rod. All checks good.
We serviced a
GE DRYER-GAS
Model DBXR463EB0WW
Near Irving, TX 75060
John
Job Details:
07/12/2022
Installed new knob. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5000EW/A3
Near Dallas, TX 75209
John
Job Details:
07/12/2022
Customer concern is dryer runs for 3-4 minutes then shuts off and is unable to restart for up to an hour. Found unit not heating and shutting off after 3 minutes in sensor and non sensor settings. Found unit unable to restart inticating motor is in thermal lock out. Disassembled unit and found open heating element causing no heat. Needs new motor and heating element.; ordrng 1 DC31-00055G (Motor) and 1 DC97-14486A (Heater assy.)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP/US 01
Near Gig Harbor, WA 98335
Cameron M.
Job Details:
07/12/2022
"Customer concern is that washer leaks a little water during operation. Found evidence of leak from bottom of door, caused by dirty door glass and buildup of hair on door boot. Cycle tested unit 3x via service mode. Also Cycle tested unit with customer provided load of clothes. Found unit leaking from bottom of door due to dirty door glass and hair buildup. Found no other evidence of leak at time of service. Advised customer on regular cleaning intervals. Also advised customer on using high quality detergent. Advised customer to monitor and call if issue persists."
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Tacoma, WA 98466
Cameron M.
Job Details:
07/12/2022
"Customer concern is that oven does not heat. Tested amp draw of bake ignitor, found ignitor drawing 2.75 amps. Needs new ignitor. Installed ignitor. Cycle tested unit 3x. All checks good ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3 01
Near Tacoma, WA 98444
Cejay
Job Details:
07/12/2022
Customer concern is that dryer produces burning smell and is taking multiple cycles to dry. Preformed airflow test failed (yellow) Preformed temperature check good. found crushed vent causing restricted airflow. Advised customer dryer vent needs service
We serviced a
LG DRYER-ELECTRIC
Model DLE5977W
Near Irving, TX 75063
John
Job Details:
07/12/2022
"Customer concern is dryer taking too long to dry. Temp check passes. Vent check unit and home vent together, fails red. Vent check unit disconnected from home vent, passes green. Advised Customer that vents will need to be cleaned for unit to function properly."
We serviced a
SAMSUNG DRYER-GAS
Model DV42H5000GW/A3 03
Near Irving, TX 75063
John
Job Details:
07/12/2022
"Customer concern is dryer taking to long to dry. Found dryer heating properly. Ran vent check on dryer and house vent, fails red. Vent checked unit disconnected from home vent, passes green. Advised Customer that vents will need to be cleaned in order for unit to function properly."
We serviced a
GE WASHER-TOPLOAD
Model GTW840CSN0WS
Near Farmers Branch, TX 75234
John
Job Details:
07/12/2022
Installed new dispenser. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW2
Near Tacoma, WA 98445
Cejay
Job Details:
07/12/2022
"Customer concern is that washer is making a noise before spin cycle. Found worn drive pully causing noise during operation. Needs new drive pully and belt.Installed new drive pully and belt. Calibrated washer. Cycle tested unit all checks good.; used 1 W11239857 (BELT), and 1 W10721967 (CAM) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW4
Near Puyallup, WA 98375
Cameron M.
Job Details:
07/12/2022
"Customer concern is that washer does not fill and run cycle. Cycle tested unit, found no basket movement. Unit only rotates washplate. Found failed gearcase leaking oil, during operation. Also found heavily worn slider ,causing unit to not spin. Also found worn teeth of rotor worn out. Needs new gearcase,clutch ,slider , rotor and stator advised customer parts show out of stock, may take time to get parts. Requires auth. ; ordrng 1 W11393685 (GEARCASE) and 1 W10915700 (STATOR) and 1 W10734521 (SLIDER) and 1 W10754448 (CLUTCH) and 1 W10915701 (ROTOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVA00
Near Rockwall, TX 75087
Patrick
Job Details:
07/12/2022
"Replaced auger motor. Tested unit, all checks good."
We serviced a
GE REFRIGERATOR
Model DFE28JMKJES
Near Wylie, TX 75098
Patrick
Job Details:
07/12/2022
"Unable to remove unit, tile butted to front and ceiling built around top. Customer enlisted local support to remove unit. Replaced evap fan and shelves. Reattached fz door gasket. Unit checks good at this time."
We serviced a
GE DISHWASHER
Model GDF630PSM3SS
Near Graham, WA 98338
Cejay
Job Details:
07/12/2022
Installed previously ordered user interface. Cycle tested unit all checks good.
We serviced a
GE DISHWASHER
Model GDF620HMJ2ES
Near Lewisville, TX 75067
Chris
Job Details:
07/12/2022
Replaced control and switch. Tested with customer. Unit checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5200AW/US 02
Near Garland, TX 75041
Chris
Job Details:
07/12/2022
Replaced suspension. Tested. Unit checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Garland, TX 75043
Chris
Job Details:
07/12/2022
Replaced main board. Tested. Unit checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RS277ACRS
Near Dallas, TX 75252
Chris
Job Details:
07/12/2022
Customer concern is unit leaking. Found frozen drain in ff section. Cleared ice and drain. Tested drain. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104DSS0
Near Dallas, TX 75205
Patrick
Job Details:
07/12/2022
"Customer concern, high pitched noise during fill. Confirmed, inlet valve squeeling. Must replace. ; ordrng 1 W11175771 (Inlet valve)"
We serviced a
WHIRLPOOL COOKTOP
Model JGBP24GEJ9AD
Near Lewisville, TX 75067
John
Job Details:
07/12/2022
Customer concern neither bake nor broil elements igniting. Both igniters test good 3.8-4.3. Switch on safety valve tests good. Needs new regulator vavle. AHS to supply NLA parts.; ordrng 1 WB21X424 (Regulator)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model N/A
Near Irving, TX 75062
Chris
Job Details:
07/12/2022
customer concern is unit not heating. Burner relay at control board. No model serial tag. Called AHS. they will find and provide part. 160ALGI; O-emld tckt
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV410AER/XAA
Near Irving, TX 75062
Chris
Job Details:
07/12/2022
"Customer concern is unit not heating and making noise. Found open heating element. Also idler wheel had fallen off. Replaced element, and idler from truck stock. Tested with customer. Unit checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
WHIRLPOOL RANGE
Model GR563LXSS1
Near Spanaway, WA 98387
Cejay
Job Details:
07/12/2022
Customer concern is that LF inner burner does not work. Found failed element causing inner coil of element not to work. Needs new LF element. NEW to supply. Follow up scheduled for 07/27 1-5pm; ordrng 1 W10823692 (elmnt-surf)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model SAWS800JQ1
Near Tacoma, WA 98409
Cameron M.
Job Details:
07/12/2022
"Installed previously ordered lid switch, cycle unit 10x all checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25ILSS01
Near Dallas, TX 75205
Patrick
Job Details:
07/12/2022
"Customer concern, ff door hinge clicking. When opened or closed. Possible failed lower door closer. Customer wishes to replace. ; ordrng 1 WP2182179 (Upper door cam) and 1 WPW10329686 (Lower door cam)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068132413
Near Balch Springs, TX 75180
Patrick
Job Details:
07/12/2022
"Customer concern, unit squeeking during use. Found idler pulley worn. Replaced from truck stock. Tested unit. All checks ok. ; used 1 W10837240 (BRACKET) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NB1A
Near Forney, TX 75126
Patrick
Job Details:
07/12/2022
"Customer concern, lower spray arm came loose and melted. Must replace spray arm. ; ordrng 1 5304507158 (Lower spray arm)"
We serviced a
KENMORE RANGE
Model 790.95053310
Near Lewisville, TX 75067
Chris
Job Details:
07/12/2022
Customer concern is oven not heating. Tested elements. Test good. Good power to unit. Will need new control board. ; ordrng 1 316650010 (controller) and 1 316655001 (overlay)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED7230HW0
Near Rockwall, TX 75032
Patrick
Job Details:
07/12/2022
"Customer concern, unit mowing noise and not drying clothes. Found exterior vent totally clogged. Found thermal fuse blown. Replaced from truck stock. Found element open, good 240vac to element. Replaced from truck stock, greased roller and idler. All checks good. ; used 1 WP3387747 (ELEMENT), and 1 W10909685 (Thermal fuse) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Tacoma, WA 98408
Cejay
Job Details:
07/12/2022
Installed previously ordered adjuster. Verified functionality of upper rack. All checks good
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW72HEDW0
Near Tacoma, WA 98408
Cejay
Job Details:
07/12/2022
"Customer concern is that washer shows error code and is not draining. F9E1 F3E1. Long drain and water level error. Found Drain hose inserted too far into wall. Checked pressure hose for kinks and clogs.. needs new pressure switch. Installed new pressure switch, inserted drain hose to proper depth. Ran quick diagnostic cycle OK. Cycle tested unit all checks good.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), used 1 WPW10448876 (SWITCH-WL) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Frisco, TX 75035
Chris
Job Details:
07/11/2022
Replaced sump and console. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near McKinney, TX 75071
Chris
Job Details:
07/11/2022
Customer concern is unit leaking. Leak is coming from dispenser drawer. This is because unit is not sensing that the load and go tank is inserted. Need new dispenser and sensor. ; ordrng 1 W11096092 (sensor) and 1 W10862190 (dispenser)
We serviced a
LG WASHER-FRONTLOAD
Model WM2688HWM
Near Dallas, TX 75206
Patrick
Job Details:
07/11/2022
"Customer concern unit, not draining. Confirmed. Tub full on arrival, drained manually. Cleared small amount of debris, drain pump operated normally recirculation pump would not pump. Must replace assy.; ordrng 1 4681EA2001T (Drain pump) and 1 EAU61383503 (Circ pump)"
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN2WW
Near Dallas, TX 75206
Patrick
Job Details:
07/11/2022
Found agitator bolt broken inside transmission shaft. Must replace transmission. ; ordrng 1 WH03X33731 (Gear case)
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4675YQ1
Near Lewisville, TX 75067
John
Job Details:
07/11/2022
Customer concern is washer tub is leaning severely toward the back. Customer advised that when itbroke it made a very loud noise and started shaking so much that the unit began to walk. Found RR suspension rod mount broken causing suspension rod to fall off of tub. Needs new suspension rods.; ordrng 1 W10780048 (suspension)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Coppell, TX 75019
John
Job Details:
07/11/2022
Came to install pump and motor and dispenser. Found dispenser broken out of box and missing detergent slide lid and spring as well as plastic actuator broken. Will need to reorder dispenser.; O-emld tckt
We serviced a
GE COOKTOP
Model NOTAVAILABLE
Near Carrollton, TX 75006
John
Job Details:
07/11/2022
"Customer concern is RR burner not working. Burner fails continuity check. Placed burner in different position on cooktop. Burner still doesn't heat. Needs new burner. Tag for model and serial has been removed and is missing.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WB30M1 (RR burner)"
We serviced a
LG DISHWASHER
Model ?
Near Grand Prairie, TX 75051
Patrick
Job Details:
07/11/2022
"Customer concern, unit begins leaking during use. Water backs up into sink. Inlet valve has been replaced twice, drain pump, good. Corrected drain loop. Observed several fill wash drain sequences. Unit checks good at this time.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"
We serviced a
FRIGIDAIRE FREEZER
Model LFFU14F5HWN
Near Grand Prairie, TX 75050
Patrick
Job Details:
07/11/2022
Replaced door seal. Unit checks all good
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN0WW
Near Tacoma, WA 98444
Cameron M.
Job Details:
07/11/2022
"Installed previously ordered motor pulley, cycle tested unit 10x. All checks good"
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3
Near Wylie, TX 75098
Chris
Job Details:
07/11/2022
Customer concern is drum won't turn. Found start winding in motor failed. Motor hums when trying to start. Will run if pushed by hand. Need new motor. ; ordrng 1 DC93-00101N (Motor assembly)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW1
Near Dallas, TX 75211
Patrick
Job Details:
07/11/2022
"Customer concern, unit not fully draining. Ran rinse and spin. Drain pump good. Motor hums but will not turn. Basket spins freely, motor rotor spins freely. Good 120vac to motor. Found open start windings. Capacitor good 50uf. Must replace motor.; ordrng 1 W11283592 (Motor)"
We serviced a
GE WASHER-TOPLOAD
Model GTW330ASK4WW
Near Dallas, TX 75219
Patrick
Job Details:
07/11/2022
"Customer concern, unit goes off balance during use. Failed fill test. Hoses oriented properly. Found cold inlet slow fill, checked screen and incoming pressure from wall. All good. Unable to turn off hot water at wall. Customer must have plumber repair wall valve to correct issue."
We serviced a
SAMSUNG REFRIGERATOR
Model RS25J500DSG/AA01
Near Garland, TX 75044
Patrick
Job Details:
07/11/2022
"Customer concern, when im is filling, plumbing makes strange noise. Ice production normal, good dispenser. Compressor and fans running normally. Forced harvest button inop. Unable to produce noise concern. Recommend replace ice maker and recheck. Estimate, 398.36. Customer wishes to wait and see."
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near University Place, WA 98466
Cameron M.
Job Details:
07/11/2022
"Installed previously ordered main control. Found unit not powering. Called authorization for replacement authorization. Advised by new support need to replace main board, user interface, dc harness, ac harness, and latch. Advised customer parts show out of stock. May take time to get parts. Requires auth ; ordrng 1 WD21X23462 (KIT SVC UI TOP LOGIC) and 1 Wd21x21664 (DISHWASHER DOOR HARNESS) and 1 WD21X10490 (DISHWASHER LATCH AND SWITCH ASSEMBLY) and 1 WD21X24901 (SERVICE MACHINE CONTROL) and 1 WD21X26122 (HARNESS ASM DC) and 1 WD21X24096 (AC HARNESS ASM), states that autho needed"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB835DW4
Near Gig Harbor, WA 98332
Cameron M.
Job Details:
07/11/2022
"Customer concern is that dryer stopped heating after previous service call. Preformed airflow test failed, yellow. Found open heating element, causing unit to not heat. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 10x all checks good. Advised customer on proper loading practices. Also advised customer dryer vent duct needs to be cleaned, before use continues to prevent further damage to unit. Advised customer dryer vent hose needs to be shortened to allow sufficient airflow. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11027632600
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
07/11/2022
"Customer concern is that washer does not agitate. Found worn agitator dogs, causing unit to not agitate properly. Needs new agitator dogs. Installed new dog agits. Cycle tested unit. All checks good ; used 1 80040 (AGITATOR DOGS) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW94HEXW2
Near Wylie, TX 75098
Chris
Job Details:
07/11/2022
Customer concern is unit showing error and won't run. Found errors stored. Will not fill or have any motor movement. Errors are for motor control failure and not sensing water. Will need new motor control and pressure switch. Also customer said unit was draining slow. Have not been able to get pump to run to test. Will get new pump as well. F1e2F8e1; ordrng 1 WPW10374126 (cntrl-elec) and 1 WPW10304342 (switch-wl) and 1 WPW10241025 (pump-water)
We serviced a
GE DISHWASHER
Model GSD2600G00BB
Near Dallas, TX 75252
John
Job Details:
07/11/2022
Customer concern DW racks are rusted and leaving rust residue on dishes once cleaned. Confirmed large amount rust and corrosion on both upper and lower dish racks. Needs new upper and lower racks to fix issue.; ordrng 1 WD28X10369 (upper) and 1 WD28X10284 (rack asm)
We serviced a
FRIGIDAIRE RANGE
Model FFGF3047LSJ
Near Farmers Branch, TX 75234
John
Job Details:
07/11/2022
Customer concern is oven not heating. Found ignitor functioning properly but safety gas vavle stuck closed. Causing unit to not heat. Needs new safety gas valve.; ordrng 1 3203459 (valve-safety)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XXTVS8
Near Dallas, TX 75229
John
Job Details:
07/11/2022
Installed new air gap drain line. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE54R7200W/A2
Near South Hill, WA 98375
Cameron M.
Job Details:
07/11/2022
Installed previously ordered main control. Cycle tested unit 10x. All checks good
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA
Near Plano, TX 75023
Chris
Job Details:
07/11/2022
Customer concern is front right burner not getting hot. Found burned connection and terminal at front right burner. Need new burner. ; ordrng 1 DG47-00021B (Radiant burner)
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW4950XW2
Near Dallas, TX 75230
Chris
Job Details:
07/11/2022
Customer concern is unit making loud noise. Found bearing in gearcase failed causing loud noise. Also suspension rods bouncy. Needs new gearcase and suspension. ; ordrng 1 W11132267 (gearcase) and 1 W10721967 (drive pulley) and 1 W10780051 (rod kit) and 1 WPW10215115 (washplate)
We serviced a
OTHER RANGE
Model NA
Near Garland, TX 75042
Chris
Job Details:
07/11/2022
At arrival customer did not want range serviced. Did not look at unit.
We serviced a
KENMORE WASHER-FRONTLOAD
Model 796.40021900
Near Dallas, TX 75220
John
Job Details:
07/11/2022
"Customer concern is washer making loud noise during spin. Found large amount of play between basket and drum indicating a failing bearing. Needs new rear tub, basket, and seal. AHS to supply NLA and out of stock parts.; ordrng 1 3045ER0023H (Rear tub assy.) and 1 3045ER0021K (Spin basket) and 1 4036ER4001C (Tub gasket)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model GEW9250PW1
Near Eatonville, WA 98328
Cameron M.
Job Details:
07/11/2022
"Installed previously ordered control board and control panel. Cycle tested unit 10x, all checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11060922990
Near Spanaway, WA 98387
Cejay
Job Details:
07/07/2022
"Customer concern is that dryer is not heating. Preformed airflow test failed (red)found element wires damaged and disconnected, also found element shorted to case. Needs new element. Installed new element. Installed new element connection. Cycle tested unit all checks good. Advised customer dryer vent needs service before resuming operation of dryer. Customer signed airflow acknowledgement.; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
LG WASHER-FRONTLOAD
Model WM3770HVA
Near Lake Tapps, WA 98391
Cejay
Job Details:
07/07/2022
"Customer concern is that washer is not draining and power button is loose. Washer was disassembled apon arrival. Top , console and door removed prior to service. Needs new drain pump and console. Requires Auth ; ordrng 1 AGL74115130 (PANEL ASSEMBLY,CONTROL) and 1 4681EA2001T (MOTOR ASSEMBLY,AC,PUMP)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8410SW0
Near Lake Tapps, WA 98391
Cejay
Job Details:
07/07/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) found open element causing dryer not to heat. Needs new element. Installed new element. Cycle tested unit all checks good. Advised customer dryer vents need service before resuming operation of dryer. Customer signed airflow acknowledgement.; used 1 WP8544771 (ELEMENT) from stock
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Grand Prairie, TX 75051
Patrick
Job Details:
07/07/2022
"Customer concern, unit made loud popping noise then stopped doing clothes. Found blower wheel came loose. No damage noted to shaft or blower. Reassembled and tested. All checks good. WP694089 279827"