Service History 94 - RPS Appliance Repair

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB765FW0

Near Tacoma, WA 98444

Cameron M.

Job Details: 06/22/2022

"Customer concern is that dryer makes squealing noise during operation. Found seized idler pulley and dirty rollers,causing unit to make squealing noise during operation.Needs new idler pulley. Installed new idler pulley. Cleaned and Vacuumed inside of unit. Cleaned and lubed rollers. Cleaned and calibrated moisture sensors. Cycle tested unit 3x. All checks good.; used 1 279640 ( PULLEY,IDLER) from stock"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 110.44832202

Near Tacoma, WA 98445

Cameron M.

Job Details: 06/22/2022

"Customer concern is that washer produces squealing noise during operation. Cycle tested unit. Found basket making contact with tub due to faild basket support. Causing unit to make noise during operation. Needs new front tub, tub gasket, basket,rear tub,door boot. Needs second tech. Advised customer parts show NLA. Customer declined repair at this time."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA476DSHASU/A1

Near Puyallup, WA 98375

Cejay

Job Details: 06/22/2022

Customer concern is that washer shows PE error code repeatedly. PE error is clutch fault error. Needs new main pcb assembly and motor drain clutch. Follow up scheduled for 06/28 10-2pm.; ordrng 1 DC31-00090B (MOTOR DRAIN-CLUTCH) and 1 DC92-00618J (ASSY PCB MAIN)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5540SQ0

Near Spanaway, WA 98387

Cejay

Job Details: 06/22/2022

Installed previously ordered main drain hose. Cycle tested unit for leaks. All checks good

We serviced a

KENMORE DRYER-ELECTRIC

Model 11066904690

Near Dallas, TX 75217

Patrick

Job Details: 06/22/2022

"Customer concern, unit not operating. Breaker off on arrival. When breaker turned on, large spark from under unit tripped breaker, found heavily damaged wiring at element and thermostats, thermal cutout bypassed in circuit, wiring missing, damaged rear roller. This unit is unsafe. Liability precludes further work. Auth: 86veja"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75227

Patrick

Job Details: 06/22/2022

"Customer concern unit won't power on, unit needs control. Unit on site does not match unit under warranty, model: MVW7230HW0 serial: CX3100614. Customer must contact warranty and unit retailer to address issue."

We serviced a

GE REFRIGERATOR

Model PVD28BYNBFS

Near Heath, TX 75126

Patrick

Job Details: 06/22/2022

Unit made ice for a few days then failed again. F603 im harvest error. Confirmed motor active but harvest arms not turning. Must replace im. Customer to call Sears to set up return appt; ordrng 1 WR30X38005 (Ice maker)

We serviced a

LG DISHWASHER

Model LDS4821ST

Near Forney, TX 75126

Patrick

Job Details: 06/22/2022

"45min into cycle, found water dripping slowly from vent tube. Must replace vent assy.; ordrng 1 ABT35083801 (Vent assy)"

We serviced a

GE REFRIGERATOR

Model PFE28KBLNTS

Near Forney, TX 75126

Patrick

Job Details: 06/22/2022

"Disassembled freezer section, no leak detected, disassembled fresh food section, no leak detected, condensate pan clear of dye, found dye coming from rear wall of unit near return line. Unit has wall leak. Confirmed. Unit non-repairable. Blanca"

We serviced a

KENMORE REFRIGERATOR

Model 79573167610

Near Rowlett, TX 75089

Chris

Job Details: 06/22/2022

Customer concern is unit not cooling in either section. Found compressor and fans running. Room temp. Unit needs new compressor. ; ordrng 1 TCA38151706 (Compressor) and 1 ADH73150210 (Filter drier)

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSJ

Near Rockwall, TX 75087

Chris

Job Details: 06/22/2022

Customer concern is oven not heating and gas smell. Found weak bake ignitor. Replaced ignitor. Tested. Unit checks good. ; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWH0

Near Richardson, TX 75080

John

Job Details: 06/22/2022

Cuatomer concern DW leaking. Found water trickling down behind drywall that is behind DW. Uninstalled DW to show customer that the issue is inside the wall not the DW. Left DW uninstalled per customer request. Advised Customer that a plumber will be necessary to resolve issue. Machine functioning as designed.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA45N3050AW/A4 01

Near Garland, TX 75042

John

Job Details: 06/22/2022

"Customer concern is washer not spinning, leaving clothes wet. Found unit installed very off balance. Leveled unit and started spin cycle. Unit shaking severely during spin cycle. Found suspension rods worn beyond limits. Needs new suspension rods.; ordrng 2 DC97-16350S (Damper rods)s and 2 DC97-16350T (Damper rods)s"

We serviced a

GE DRYER-ELECTRIC

Model GTD33EASK0WW

Near Plano, TX 75024

Chris

Job Details: 06/21/2022

Replaced thermostat. Tested. Unit checks good.

We serviced a

OTHER COOKTOP

Model ICS300RS04

Near Dallas, TX 75248

Chris

Job Details: 06/21/2022

Customer concern is burners not lighting. Found unit was getting no power due to tripped gfci outlet. Reset outlet. Unit now working good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE9700AYW

Near Dallas, TX 75287

Chris

Job Details: 06/21/2022

Customer concern is not running. Found belt came off pulley. Reinstalled belt. Tested. Unit checks.

We serviced a

LG WASHER-FRONTLOAD

Model WM0642HW/01

Near Plano, TX 75093

Chris

Job Details: 06/21/2022

Customer concern is unit loud. Found loud noise coming from rear tub bearing. Will need tub replaced. ; ordrng 1 AJQ35154204 (Rear tub) and 1 3045ER1006E (Basket) and 1 4417EA1002H (Stator) and 1 4413ER1003A (Rotor)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9250WL01

Near Dallas, TX 75229

John

Job Details: 06/21/2022

"Cuatomer concern is washer will not drain. Found F9 E1 fault code for long drain time. Removed drain catch, no obstructions found. Needs new drain pump.; ordrng 1 WPW10730972 (pump-water)"

We serviced a

GE REFRIGERATOR

Model TFX25ZPBCWW

Near Dallas, TX 75204

Patrick

Job Details: 06/21/2022

"Replaced condenser fan, tested unit. All checks ok"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6200AZ/A2

Near Dallas, TX 75244

John

Job Details: 06/21/2022

Customer concern washer will not drain due to small flat toy blocking inlet from tub. Removed object from drain line. All checks good.

We serviced a

GE DISHWASHER

Model GLD4900P00BB

Near Coppell, TX 75019

John

Job Details: 06/21/2022

"Customer concern is DW leaking from bottom. Found inlet valve stuck open causing unit to fill when turned off. Needs new inlet valve. Left water valve turned off.; ordrng 1 WD15X10003 (valve,water)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5640XW0

Near Coppell, TX 75019

John

Job Details: 06/21/2022

"Installed new control boardand lid switch. During test d4win pump relay popped on control board. Ohmed drain pump, checks OK. Found wires on drain pump burnt and disconnected from space connectors. Contacted AHS for replacement. Unit accepted for replacement.Auth 86KLCI"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Coppell, TX 75019

John

Job Details: 06/21/2022

Customer concern DW not washing. Found F4E3 fault for circulation pump. Circulation pump recieving voltage for control board but not operating. Needs new sump assy.; ordrng 1 W11025157 (pump&motor)

We serviced a

HOTPOINT DISHWASHER

Model HDA3600D35WW

Near Carrollton, TX 75007

John

Job Details: 06/21/2022

Came to installnew detergent assy. Found cam timer missing from timer causing detergent cup not to lock closed. Needs new cam timer. ; ordrng 1 WD16X10012 (cam timer)

We serviced a

GE DISHWASHER

Model GDT635HSM5SS

Near The Colony, TX 75056

Chris

Job Details: 06/21/2022

Customer concern is unit showing error. Error showing is failure to drain. Pump uns but trickles out. Found no clog. Will need new pump and drain hose. ; ordrng 1 WD24X10062 (drain hose) and 1 WD19X25461 (Drain)

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS05

Near Frisco, TX 75034

Chris

Job Details: 06/21/2022

Installed microwave manager and switch. Showing door is open when closed. Found burned connection at noise filter board. Need new filter board. ; ordrng 1 W11398764 (Filter)

We serviced a

GE COOKTOP

Model JGP328WEC1WW

Near Carrollton, TX 75006

John

Job Details: 06/21/2022

"Installed new knob and igniter. Igniter now recieving voltage randomly when not called for. Needs new switch harness. AHS to supply NLA parts.; ordrng 1 WB18T10176 (switch harness), states that autho needed"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4950XW2

Near Spanaway, WA 98387

Cejay

Job Details: 06/21/2022

Installed previously ordered drain pump. cycle tested unit. Verified functionality of drain pump all checks good.

We serviced a

HOTPOINT REFRIGERATOR

Model CSH22GRTAWW

Near Irving, TX 75062

Patrick

Job Details: 06/21/2022

"Customer concern, no ice. Confirmed. No ice in mold. Found im turned off. Turned on. Good harvest cycle, good water fill. All checks ok"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV405ETPASU/AA 01

Near McKinney, TX 75069

Chris

Job Details: 06/21/2022

Customer concern is unit not drying clothes. Unit is heating. Failed airflow test. Customer needs to have vent cleaned.

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LTG6234AW2

Near Orting, WA 98360

Cameron M.

Job Details: 06/21/2022

"Installed previously ordered drain pump. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."

We serviced a

KITCHENAID RANGE

Model KESC307HWH4

Near Puyallup, WA 98374

Cameron M.

Job Details: 06/21/2022

Customer concern is that inner door glass broke. Found broken outer pain of glass of oven door. Needs new glass ; ordrng 1 WP9781593 (glass-door)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LLV7233AW0

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/21/2022

"Customer concern is that washer does not complete cycle, not draining and spinning, not washing. Unit full of water at time of service. Found loose motor connection, causing unit to not run cycle. Reseated connector. Cycle tested unit with load. All checks good"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50F9A7DSW/A2

Near University Place, WA 98466

Cameron M.

Job Details: 06/21/2022

Customer concern is that washer does not lock lid and not starting cycle found failed main pcb. Causing unit to intentionally not detect lid positioning. Causing unit to intermittently not start cycle. Needs new main pcb. Follow up visit scheduled for 6/28 8-12 ; ordrng 1 DC92-01021H (MAIN PCB)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EP/A3 01

Near Tacoma, WA 98498

Cameron M.

Job Details: 06/21/2022

"Customer concern is that dryer makes squealing noise during operation. Cycle tested unit. Found seized right rear roller, causing noise during operation. Needs new roller. Installed new roller, Cycle tested unit. All checks good. ; used 1 DC97-16782A ( DRUM ROLLER) from stock"

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FFTW4120SW1

Near Tacoma, WA 98406

Cejay

Job Details: 06/21/2022

"Installed previously ordered gearcase. Cycle tested unit, verified functionality of spin and agitation, all checks good."

We serviced a

GE DISHWASHER

Model PDW8280J01SS

Near Gig Harbor, WA 98332

Cejay

Job Details: 06/21/2022

Customer concern is that dishwasher is not draining. Found Drain check vales had fallen causing drain pressure issue. Reseated check valve cycle tested unit all checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF0A

Near Tacoma, WA 98445

Cejay

Job Details: 06/21/2022

Customer concern is that dishwasher does not power on. Found damaged terminal wires causing dishwasher not to operate. Repaired wire connections. 120v to junction box. Cycle tested unit all checks good.

We serviced a

GE DISHWASHER

Model GLD4260L00SS

Near Graham, WA 98338

Cejay

Job Details: 06/21/2022

Customer concern is that dishwasher soap dispenser is not opening. Cycle tested dishwasher no issues found. Unit cycle functions operating as designed.

We serviced a

GE WASHER-FRONTLOAD

Model GTW460ASJ5WW

Near Sachse, TX 75048

Chris

Job Details: 06/21/2022

Customer concern is unit making noise. Found loud grind noise when switching from spin to wash. Leaking oil. Will need new gearcase and shifter. ; ordrng 1 WH38X27335 (platform trans asm k) and 1 WH03X30517 (Shifter) and 1 WH07X26876 (Pulley) and 1 WH01X24697 (washing machine driv)

We serviced a

FRIGIDAIRE FREEZER

Model LFFU14F5HWN

Near Grand Prairie, TX 75050

Patrick

Job Details: 06/21/2022

"Customer concern, frost in fz. Confirmed. Found door seal torn at bottom. Must replace door seal. ; ordrng 1 5304507201 (Door seal)"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHW0

Near Forney, TX 75126

Patrick

Job Details: 06/21/2022

"Customer concern, unit noisy, upper rack adjuster broken. Must replace sump assy, broken pieces of adjuster assy damaged motor. ; ordrng 1 WPW10546503 (Upper rack adjuster) and 1 WPW10591570 (Sump assy)"

We serviced a

WHIRLPOOL DRYER-GAS

Model WGD49STBW2

Near Rowlett, TX 75089

Chris

Job Details: 06/21/2022

Replaced timer. Tested. Unit checks good.

We serviced a

LG DISHWASHER

Model LDS4821ST

Near Forney, TX 75126

Patrick

Job Details: 06/21/2022

Replaced door seal. Tested unit. All checks ok

We serviced a

GE DISHWASHER

Model GLD2800T10BB

Near Rockwall, TX 75032

Patrick

Job Details: 06/21/2022

"Customer concern unit stops after 5 mins, not draining. Ran unit 30 min, good fill, good spray, good drain pump, pump only energized for 5 seconds, good fill, good drain, good spray. No dispenser open, found missing lid spring, sorry drain again. Must replace main control and dispenser. ; ordrng 1 WD12X10163 (Dispenser) and 1 WD21X10408 (Main and tactile board kit)"

We serviced a

KENMORE DISHWASHER

Model 665.12762K310

Near South Hill, WA 98374

Cameron M.

Job Details: 06/21/2022

"Customer concern is that dishwasher does not start cycle. Found power no power to unit during initial testing. Relocated power cord to outlet above counter. Unit fills and washes, but drain pump unable to drain unit . Found disposal knock-out plug in place. Knocked out the plug. Found Drain pump falling unable to dran water fully. Also found drain hose connection to disposal cut to short , causing high leak risk. Needs new drain pump and drain hose. Advised customer electrician needed to diagnose outlet failure. Customer declined repair at this time."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WTW5200VQ2

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/21/2022

"Installed previously ordered timer and agitator dogs. Cycle tested unit 3x, all checks good."

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Garland, TX 75043

Chris

Job Details: 06/21/2022

Customer concern is unit not spinning. Went through diagnostics with newfi. Error for locked rotor. Tested spin. Not sensing spin speed. Will need new motor and speed sensor n; ordrng 1 WH03X29559 (Motor) and 1 WH03X32158 (Speed sensor)

We serviced a

KENMORE RANGE

Model 79072313015

Near Carrollton, TX 75007

John

Job Details: 06/20/2022

"Installed new control board and fan motor. All checks good on oven. Tried to install new RR igniter assy but was unable to remove screws from 3 of the burners with out breaking the screws. Will need new RF, LR, and LF igniter assy in order to complete repair. Also found outlet that oven is plugged into to have an open ground. Advised Customer that an electrician will be necessary to resolve issue.; ordrng 1 316536616 (ignitor/orifice as) and 1 316536602 (ignitor assy lf) and 1 316536625 (ignitor/orifice as) and 6 316540900 (screw)s"

We serviced a

LG WASHER-FRONTLOAD

Model WM3600HVA

Near Garland, TX 75043

Chris

Job Details: 06/20/2022

Customer concern is water always hot. Found fill hoses installed reversed. Fixed hoses. Tested. Unit checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6200KW0

Near Garland, TX 75043

Chris

Job Details: 06/20/2022

Customer concern is unit won't start. Multiple errors stored. Unable to reset errors or start any cycle. No power being sent to components. Will need new lock and main board. ; ordrng 1 W11394572 (Lock) and 1 W11481108 (Main board)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA56H9000AP/A2

Near Carrollton, TX 75007

Chris

Job Details: 06/20/2022

Found gearcase damaged during shipping. Plastic gear was cracked. Will reorder gearcase ; O-emld tckt

We serviced a

LG DISHWASHER

Model LDS5040ST

Near Carrollton, TX 75007

Chris

Job Details: 06/20/2022

Replaced motor and switch. Tested. Unit checks good.

We serviced a

KITCHENAID DISHWASHER

Model KUDC03FVBL4

Near Graham, WA 98338

Cameron M.

Job Details: 06/20/2022

"Installed previously ordered dishrack wheels, and wheels. Cycle tested unit 3x. All checks good"

We serviced a

FRIGIDAIRE WASHER-FRONTLOAD

Model FWT445GES1

Near Puyallup, WA 98371

Cejay

Job Details: 06/20/2022

Customer concern is that washer is not spinning. Cycle tested unit checks OK. Test unit with a load OK. All checks good. Advised customer on proper loading practices.

We serviced a

SAMSUNG DISHWASHER

Model DW80F600UTS/AA 01

Near Tacoma, WA 98406

Cejay

Job Details: 06/20/2022

Customer concern is that dishwasher does not operate. Dishwasher shows over fill error. Found defect in case break causing small leak onti float sensor causing dishwasher not to operate. Needs new case break. Advised customer parts show out of stock and may take time to recive. Collected service fee via card

We serviced a

KITCHENAID DISHWASHER

Model NA

Near Dallas, TX 75252

Chris

Job Details: 06/20/2022

Unit is not serviceable with floor and kitchen torn up. Customer will need to call and schedule once kitchen is done. ; O-emld tckt

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW0

Near Mesquite, TX 75149

John

Job Details: 06/20/2022

Came to install control board and inlet valves. Found service valve unable to close. Advised Customer that service valves will need to be replaced in order to complete repair. Customer advised that he will contact RPS once valves have been replaced. ; O-emld tckt

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A4 01

Near Grand Prairie, TX 75050

John

Job Details: 06/20/2022

Customer concern is washer has rusted area around top of unit as well as sink washer hing is broken and decent dispenser leaks. Confirmed detergent dispenser cracked and leaking when closed. Also found broken door hinge on sink washer. Needs new top assy and detergent dispenser.; ordrng 1 DC97-19313P (Detergent dispenser) and 1 DC97-19575U (ASSY SEMI COVER TOP)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LSQ9659PW2

Near Irving, TX 75062

John

Job Details: 06/20/2022

"Customer concer washer not agitating. Customer advised that new gearcase was put in unit recently and then this started. Found agitator cam cracked in half and all dogs missing causing unit to not agitate. N3eds new agitator cam assy.; ordrng 1 285809 (cam,agitator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Irving, TX 75039

John

Job Details: 06/20/2022

"Customer concern is DW won't power on. Customer advised that problem began after large power surge. Checked incoming power to unit 0 vac. Found breaker for disposal tripped at breaker box. Also found DW plugged into disposal circuit and disposal plugged into DW circut. Reversed plugs to match breaker box. Cycle tested unit, all checks good."

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Irving, TX 75063

John

Job Details: 06/20/2022

Customer concern is DW won't start. Using NuFi device that UI has failed. Needs new UI Board. AHS to supply out of stock parts.; ordrng 1 WD21X23462 (kit svc ui top logic)

We serviced a

KENMORE REFRIGERATOR

Model 11173315020

Near Irving, TX 75060

Patrick

Job Details: 06/20/2022

"Replaced compressor, unable to charge unit as r600a tank is a piercing style tank an i lack a piercing tool. Must rs to recharge unit asap.; saved tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2455XTSB2

Near Tacoma, WA 98405

Cejay

Job Details: 06/20/2022

"Customer was not home. Called customer, customer provided consent to enter home. Customer concern is that dishwasher is not turning on Display shows heat circut fault causing dishwasher not to operate. 120v to element from main control.Element failed to operate. Needs new heater element. Follow up scheduled for 06/27 8-12pm; ordrng 1 W10518394 (heater)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5620HW2

Near DuPont, WA 98327

Cejay

Job Details: 06/20/2022

"Customer concern is that dryer does not turn on. Unit was removed from laundry room prior to service. Pulled error codes via service mode F6E1, com error between HMI and ACU. Test harness for continuity good. Needs new HMI. Follow up scheduled for 06/24 1-5pm; ordrng 1 W11378949 (CNTRL-ELEC)"

We serviced a

GE WASHER-FRONTLOAD

Model GFW450SSM1WW

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/20/2022

"Customer concern is that washer goes out of balance, shave art on wall across house. During initial inspection found, large amount of deflection in pedestal at front right corner. Found build-up of hair on door glass ,causing leak from bottom of door. Cycle tested unit empty, found no mechanical defect. Cycle tested unit , with customer provided load of towels. All checks good. Advised customer on pedestal and sub flooring is flexing causing excessive movement of washer creating out of balance conditions. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW1

Near Enumclaw, WA 98022

Cameron M.

Job Details: 06/20/2022

"Customer concern is that washer intermittently makes squealing noise during spin cycle . Cycle tested unit 3x empty, reproduced customer concern each time. Found worn welt and pulley, causing unit to make squealing noise during high speed spin. Needs new cam and belt. Installed new cam and belt. Cycle tested unit 1x empty and 2x with customer provided load of towels. All checks good ; used 1 W10721967 ( CAM), and 1 W11239857 ( BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Buckley, WA 98321

Cameron M.

Job Details: 06/20/2022

"Installed previously ordered drain pump and vent asm. Cycle tested unit 3x, all checks good"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2475XTVY0

Near Coppell, TX 75019

John

Job Details: 06/20/2022

Came to install UI and Control board. Found control board functioning properly. Replaced UI. All checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Eatonville, WA 98328

Cameron M.

Job Details: 06/20/2022

"Customer concern is that washer trickling water from dispenser, Customer advised they took a trip and returned to inch of standing water in unit. Found inlet valve stuck partially open, causing unit to fill over time. Needs new inlet valve. Installed new inlet valve, cycle tested unit 10x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance ; used 1 W11165546 ( VALVE) from stock"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DC4

Near University Place, WA 98466

Cejay

Job Details: 06/20/2022

Customer concern is that dryer is not heating. Found dryer is only receiving 120v on one side. Terminal for loose connection. Checked breaker. Dryer is only receiving 120 on one leg. 75v L1 and L2 combined. Advised customer electrician is needed.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AWA2

Near Frisco, TX 75033

Chris

Job Details: 06/20/2022

Customer concern is unit was flashing error code. Unit was not getting cold water. Customer had plumber come out and fix water issue. Tested. Found no issues. Customer has been using since with no issues.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near McKinney, TX 75070

Chris

Job Details: 06/20/2022

Customer concern is unit leaking. Intermittent leak coming from door. Previous company replaced some parts already. Customer says he noticed it has only been leaking when using bottle wash feature. Recommend replacing upper manifold with bottle wash. Also drain pump being held by zip tie. Need new drain pump. ; ordrng 1 W11162734 (manifold) and 1 WPW10448645 (spray arm) and 1 W10875047 (manifold)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC1

Near Allen, TX 75013

Chris

Job Details: 06/20/2022

Replaced lid. Tested. Unit checks good.

We serviced a

GE DISHWASHER

Model GDF630PSM3SS

Near Graham, WA 98338

Cejay

Job Details: 06/20/2022

Installed previously ordered user interface control. Unit did not power on. Needs new main control and user interface wire harness. Follow up scheduled for 06/28 8-12pm.; ordrng 1 WD21X10545 (harness asm door) and 1 WD21X25732 (CONFIGURED SERVICE MACHINE CONTROL BOARD)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/20/2022

"Customer concern is that rodent ate through wire to inlet valve, and unit not mounted. During initial inspection, found unit disassembled partially, water supply disconnected, drain hose disconnected, unit not mounted and sound dampening cloth rolled up on counter. Unable to fully test unit as unit is not hooked up to utilities. Found severed wires to inlet valves. Causing unit to not fill. Needs new wire harness. Unit Ned's to be mounted and hooked up to utilities. Advised customer unit not able to be cycle tested at this time. Follow up visit scheduled for 6/27 8-12; ordrng 1 W10850395 (harns-wire)"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2571XEM2

Near Dallas, TX 75219

Patrick

Job Details: 06/20/2022

"Cleared drain, installed updated drain tube. All checks ok."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW70HEBW2

Near Lewisville, TX 75067

John

Job Details: 06/20/2022

"Installed new control board, pump, harness. Cycle tested unit and found pressure switch failing. Replaced pressure switch from truck stock. All checks good.; used 1 WPW10448876 (SWITCH-WL) from stock"

We serviced a

SAMSUNG REFRIGERATOR

Model RS25H5111BC/AA 01

Near Wylie, TX 75098

Chris

Job Details: 06/17/2022

Replaced icemaker and water valve. Cycled and filled good.

We serviced a

GE WASHER-FRONTLOAD

Model GFW850SPN0DG

Near Puyallup, WA 98374

Cameron M.

Job Details: 06/17/2022

"Installed previously ordered door boot. Cycle tested unit 3x. on testing unit experienced large leak, due to inlet hose coming dislodged from boot. Cleaned water mess. Reinstalled inlet hose. Tested unit once more, all checks good."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGCD2436SF0A

Near Plano, TX 75074

Chris

Job Details: 06/17/2022

Customer concern is unit not draining. Found clog in both air gap and drain hose. Cleared clogs. Tested. Unit checks good.

We serviced a

SAMSUNG REFRIGERATOR

Model RFG298AARS 01

Near Murphy, TX 75094

Chris

Job Details: 06/17/2022

"Customer concern is unit having intermittent cooling issues. At time of service Temps normal. Customer had log of temperatures throughout the day. Will need new evap covers and main board. ; ordrng 1 DA97-06323F (Ff evap cover) and 1 DA97-07656A (Freezer evap cover) and 1 DA41-00620B (Main pcb), states that autho needed"

We serviced a

KENMORE DISHWASHER

Model 665.12773K311

Near Coppell, TX 75019

John

Job Details: 06/17/2022

"Customer concern is DW leaking. Upno arrival customer advised that he wasnt sure he had a leak in the firstplace but found some loose board in kitchen and wanted to have it checked out. Removed toe kick and ran short cycle. Checked inlet and supply valves, wash motor and diverter, drain pump and hose as well as door seal and sweeper seal. No leaks found. Machine functioning as designed."

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBBC/AA14

Near Balch Springs, TX 75180

Patrick

Job Details: 06/17/2022

Installed im repair kit. All checks good

We serviced a

GE WASHER-FRONTLOAD

Model GFW450SSM1WW

Near The Colony, TX 75056

Chris

Job Details: 06/17/2022

Replaced drain pump. Tested. Unit checks good. Shipping knob to customer. ; ordrng 1 WE01X23599 (knob)

We serviced a

LG DRYER-ELECTRIC

Model DLEX7177RM

Near Dallas, TX 75248

John

Job Details: 06/17/2022

"Customer concern is dryer making noise while in use. Found idler pulley squeeking as well as rear drum supports worn and hard to turn. Needs new idler pulley, drum supports, and belt.; ordrng 1 4561EL3002A (Idler pulley) and 2 4581EL3001E (Drum roller rear)s and 1 4400EL2001F (Belt)"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBS6

Near Dallas, TX 75252

John

Job Details: 06/17/2022

"Customer concern DW died during cycle. Tested power to control board, checks good. All buttons non responsive. Also found 2 screws missing from door. Needs new control board and screws. AHS to supply NLA parts.; ordrng 1 8564542 (electronic control) and 1 WPW10348409 (screw)"

We serviced a

GE COOKTOP

Model JP3322P1BG

Near Carrollton, TX 75007

Chris

Job Details: 06/17/2022

Customer concern is burners corroded. Found all four burners rusted and smoke during heating. Will need all 4 burners replaced. ; ordrng 1 WB30X260 (large hob element) and 1 WB30X261 (element 5') and 1 WB30X262 (thermal element-9'-l) and 1 WB30X261 (element 5')

We serviced a

KENMORE WASHER-TOPLOAD

Model 110.2005299

Near Dallas, TX 75287

John

Job Details: 06/17/2022

"Customer concern washer not spinning or agitating. Found large amount of oil leaking from gear case and coupler shredded causing no spin or agitate. Needs new gear case, clutch, and coupler.; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP8299642 (clutch)"

We serviced a

MAYTAG DISHWASHER

Model MDBH979SAW1

Near Plano, TX 75093

John

Job Details: 06/17/2022

"Customer concern DW leaking. Found water leaking from inlet assy on side of tub while unit is filling. Also found both door cables broken and springs missing as well as heating element damaged from object melting to it. Needs new inlet assy, heater, and door cables. Also found service valve under sink unable to close do to corrosion. Advised Customer that plumber will be needed to complete repair. ; ordrng 1 W10878507 (inlet tubing) and 1 W10316375 (inlet valve) and 1 WP8531323 (gasket) and 1 WPW10213825 (nut-tube) and 1 W10703867 (heater) and 2 WP717273 (washer)s and 2 8194001 (mount,door balance)s and 2 WP8270020 (door spring)s"

We serviced a

MAYTAG DRYER-ELECTRIC

Model PYE2300AYW 10

Near Dallas, TX 75238

John

Job Details: 06/17/2022

Customer concern dryer making squeeking noise while running. Found idler pully worn and loose as well as rear drum supports worn to the point they are loose and wobbly on shaft. Heeds new idler pully and rear drum supports.; ordrng 1 WP53-2287 (idler) and 2 LA1008 (roller)s

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA 11

Near Carrollton, TX 75007

Chris

Job Details: 06/17/2022

Replaced icemaker kit. Unit checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC4

Near Mesquite, TX 75181

Patrick

Job Details: 06/17/2022

Installed hinge. All checks good

We serviced a

LG DISHWASHER

Model LDF7551ST

Near Puyallup, WA 98373

Cameron M.

Job Details: 06/17/2022

"Installed previously ordered drain pump, cycle tested unit 10x. All checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV40J3000EW/A2 02

Near Graham, WA 98338

Branden W.

Job Details: 06/17/2022

Dryer disassembled in garage at time of arrival. Customer concern is that unit does not heat. Replaced failed element. Vacuumed inside of dryer. Unable to reassemble as screws and hinges are missing. Unable to test as there is no power available. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

GE WALL OVEN

Model JT3800SH8SS

Near Buckley, WA 98321

Cameron M.

Job Details: 06/17/2022

"Customer concern is that display intermittently looses half of display. Checked unit for error codes via service mode, found no codes present. Cycle tested microwave for five minutes with bowl of water. Cycle tested oven on bake to 350 .Found unit display flickered segments of display, causing difficulty reading and setting temperatures for cooking. Needs new display ; ordrng 1 WB27X42846 (VFD MODULE)"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW95HEDW0

Near Puyallup, WA 98372

Branden W.

Job Details: 06/17/2022

Installed new temp sensor. Unit still producing error. Unstacked dryer. Tested harness from sensor to board. Good. Found poor connection at board. Corrected connection. Cycle tested several cycles with several temperatures. All checks good at this time. Advised to call if issue returns.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE60M9900V/A3

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 06/17/2022

"Customer concern is that dryer needs check multiple cycles to dry clothes. Preformed airflow test, failed (yellow). Preformed temperature checks, in range. Cleaned and calibrated moisture sensors.cleaned and Vacuumed inside of unit. Advised customer dryer vent duct needs to be cleaned asap. Before use resumes to prevent further issues."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AV/A211

Near Forney, TX 75126

Patrick

Job Details: 06/17/2022

"Customer concern, unit won't advance through spin cycle under load. Tc1 error code. Temp sensor. Found connector mount broke at temp sensor connection. Wires torn. Must replace temp sensor and mounting bracket. ; ordrng 1 DC90-10128N (Thermistor) and 1 DC93-00580B (Harness)"

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AV/US02

Near Forney, TX 75126

Patrick

Job Details: 06/17/2022

"Customer concern, unit going off balance during spin. Unit placed in barn on arrival. Mainly used to wash towels and animal bedding. Ran rinse and spin empty. Good fill, good agitate, proper h/c orientation, good drain, good spin. Calibrated unit. Loading issue likely causing fault."