We serviced a
GE COOKTOP
Model JP3322P1BG
Near Carrollton, TX 75007
Chris
Job Details: 06/17/2022
Customer concern is burners corroded. Found all four burners rusted and smoke during heating. Will need all 4 burners replaced. ; ordrng 1 WB30X260 (large hob element) and 1 WB30X261 (element 5') and 1 WB30X262 (thermal element-9'-l) and 1 WB30X261 (element 5')
We serviced a
KENMORE WASHER-TOPLOAD
Model 110.2005299
Near Dallas, TX 75287
John
Job Details: 06/17/2022
"Customer concern washer not spinning or agitating. Found large amount of oil leaking from gear case and coupler shredded causing no spin or agitate. Needs new gear case, clutch, and coupler.; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor) and 1 WP8299642 (clutch)"
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAW1
Near Plano, TX 75093
John
Job Details: 06/17/2022
"Customer concern DW leaking. Found water leaking from inlet assy on side of tub while unit is filling. Also found both door cables broken and springs missing as well as heating element damaged from object melting to it. Needs new inlet assy, heater, and door cables. Also found service valve under sink unable to close do to corrosion. Advised Customer that plumber will be needed to complete repair. ; ordrng 1 W10878507 (inlet tubing) and 1 W10316375 (inlet valve) and 1 WP8531323 (gasket) and 1 WPW10213825 (nut-tube) and 1 W10703867 (heater) and 2 WP717273 (washer)s and 2 8194001 (mount,door balance)s and 2 WP8270020 (door spring)s"
We serviced a
MAYTAG DRYER-ELECTRIC
Model PYE2300AYW 10
Near Dallas, TX 75238
John
Job Details: 06/17/2022
Customer concern dryer making squeeking noise while running. Found idler pully worn and loose as well as rear drum supports worn to the point they are loose and wobbly on shaft. Heeds new idler pully and rear drum supports.; ordrng 1 WP53-2287 (idler) and 2 LA1008 (roller)s
We serviced a
SAMSUNG REFRIGERATOR
Model RF28HMEDBSR/AA 11
Near Carrollton, TX 75007
Chris
Job Details: 06/17/2022
Replaced icemaker kit. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8500DC4
Near Mesquite, TX 75181
Patrick
Job Details: 06/17/2022
Installed hinge. All checks good
We serviced a
LG DISHWASHER
Model LDF7551ST
Near Puyallup, WA 98373
Cameron M.
Job Details: 06/17/2022
"Installed previously ordered drain pump, cycle tested unit 10x. All checks good."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV40J3000EW/A2 02
Near Graham, WA 98338
Branden W.
Job Details: 06/17/2022
Dryer disassembled in garage at time of arrival. Customer concern is that unit does not heat. Replaced failed element. Vacuumed inside of dryer. Unable to reassemble as screws and hinges are missing. Unable to test as there is no power available. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
GE WALL OVEN
Model JT3800SH8SS
Near Buckley, WA 98321
Cameron M.
Job Details: 06/17/2022
"Customer concern is that display intermittently looses half of display. Checked unit for error codes via service mode, found no codes present. Cycle tested microwave for five minutes with bowl of water. Cycle tested oven on bake to 350 .Found unit display flickered segments of display, causing difficulty reading and setting temperatures for cooking. Needs new display ; ordrng 1 WB27X42846 (VFD MODULE)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW95HEDW0
Near Puyallup, WA 98372
Branden W.
Job Details: 06/17/2022
Installed new temp sensor. Unit still producing error. Unstacked dryer. Tested harness from sensor to board. Good. Found poor connection at board. Corrected connection. Cycle tested several cycles with several temperatures. All checks good at this time. Advised to call if issue returns.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE60M9900V/A3
Near Bonney Lake, WA 98391
Cameron M.
Job Details: 06/17/2022
"Customer concern is that dryer needs check multiple cycles to dry clothes. Preformed airflow test, failed (yellow). Preformed temperature checks, in range. Cleaned and calibrated moisture sensors.cleaned and Vacuumed inside of unit. Advised customer dryer vent duct needs to be cleaned asap. Before use resumes to prevent further issues."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A211
Near Forney, TX 75126
Patrick
Job Details: 06/17/2022
"Customer concern, unit won't advance through spin cycle under load. Tc1 error code. Temp sensor. Found connector mount broke at temp sensor connection. Wires torn. Must replace temp sensor and mounting bracket. ; ordrng 1 DC90-10128N (Thermistor) and 1 DC93-00580B (Harness)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US02
Near Forney, TX 75126
Patrick
Job Details: 06/17/2022
"Customer concern, unit going off balance during spin. Unit placed in barn on arrival. Mainly used to wash towels and animal bedding. Ran rinse and spin empty. Good fill, good agitate, proper h/c orientation, good drain, good spin. Calibrated unit. Loading issue likely causing fault."
We serviced a
FRIGIDAIRE WASHER-TOPLOAD
Model FFTW1001PW
Near Forney, TX 75126
Patrick
Job Details: 06/17/2022
"Replaced pressure sw, tested unit. All checks good."
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Heath, TX 75126
Patrick
Job Details: 06/17/2022
Replaced im fan. Unit checks good at this time.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ8543JQ0
Near Tacoma, WA 98444
Branden W.
Job Details: 06/17/2022
"Customer concern is that washer would not spin. Was able to manually trigger lid switch and unit worked. Unable to replicate failure at time of service. Cycle tested numerous times, lid switch in good condition, wiring good. Timer good. Tested through rinse and spin. All checks good at this time."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AW/US 03
Near Tacoma, WA 98446
Branden W.
Job Details: 06/17/2022
"Installed new drain pump. Found hot and cold hoses reversed, corrected. Cycle tested on rinse cycle and heavy duty with deep fill. All checks good at this time. Secured drain hose with zip tie."
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0DG
Near Puyallup, WA 98374
Cameron M.
Job Details: 06/17/2022
"Installed previously ordered door boot. Cycle tested unit 3x. on testing unit experienced large leak, due to inlet hose coming dislodged from boot. Cleaned water mess. Reinstalled inlet hose. Tested unit once more, all checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5640XW0
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/17/2022
"Installed previously ordered capacitor. Cycle tested unit 10x, all checks good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS10
Near Murphy, TX 75094
Chris
Job Details: 06/17/2022
Replaced icemaker and bin. Cycled and filled good.
We serviced a
GE REFRIGERATOR
Model GDL20KCSABS
Near McKinney, TX 75069
Patrick
Job Details: 06/16/2022
Replace Def bimetal. No charge.; ordrng 1 WR50X122 (Def bimetal)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Dallas, TX 75243
John
Job Details: 06/16/2022
Installed new inlet valve. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV520AEP/XAA
Near Graham, WA 98338
Branden W.
Job Details: 06/16/2022
Customer concern is that dryer stopped powering on after a couple loads. Has had vant cleaned. Found open thermal cutoff causing unit to not operate. Replaced cut off. Performed airflow test. Zero airflow failed to register on meter. Found lint filter packed with lint. Cleaned filter. Tested airflow again. Passed. Thermal cut off failure due to customer not cleaning lint screen. Advised to clean filter after each load or this will happen again. ; used 1 DC96-00887C (THERMAL CUT-OFF) from stock
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW92HEFW0
Near Allen, TX 75013
Chris
Job Details: 06/16/2022
Customer concern is unit making loud noise during spin. Found tub bearing very noisy. Will need new outer tub and motor. ; ordrng 1 W10901175 (tub-outer) and 1 W10870751 (stator) and 1 WPW10544980 (rotor)
We serviced a
SAMSUNG REFRIGERATOR
Model RF25HMEDBSR/AA 10
Near Carrollton, TX 75010
Chris
Job Details: 06/16/2022
Replaced icemaker and parts. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KTDE204EWH3
Near Addison, TX 75001
John
Job Details: 06/16/2022
"Customer concern DW not draining. Unit full of water when I arrived. Used Cancel button and drained water out of unit. Ran test cycle, no faults stored. Test cycle finished with no error. Customer advised that the DW filled up with water when the disposal was recently clogged. Disposal was fixed and customer was unsure how to drain unit. Advised Customer on how to properly use all features of her DW. All checks good."
We serviced a
GE DISHWASHER
Model GSD3360K65SS
Near Irving, TX 75063
John
Job Details: 06/16/2022
Installed new drain solenoid assy. and timer. All checks good.
We serviced a
GE DISHWASHER
Model GDT655SSJ5SS
Near Irving, TX 75063
John
Job Details: 06/16/2022
Customer concern DW not draining. Found drain pump relays closing to start drain pump but pump not responding. Tried to remove unit to diagnose drain pump and found the cabinets on either side pressing against the s8des of the DW. Unable to uninstall DW. Advised Customer that a carpenter will be necessary in order to fix unit. Recommend replacing drain pump.; ordrng 1 WD19X24829 (drain pump kit)
We serviced a
LG WASHER-FRONTLOAD
Model WM5000HVA
Near Rockwall, TX 75032
Patrick
Job Details: 06/16/2022
"Replaced rotor, stator, and pressure sw. Proper fill, still no motor function. 120vac to ground through all three terminals. 11.6ohm between all motor windings. Must replace main control. ; ordrng 1 EBR79584102 (Main control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB5
Near Forney, TX 75126
Patrick
Job Details: 06/16/2022
"Customer concern, door opening too far. Found door hinges bent. Must replace. ; ordrng 1 W11504622 (Left hinge) and 1 W11504621 (Right hinge)"
We serviced a
GE REFRIGERATOR
Model LSS25XSTBSS
Near Carrollton, TX 75010
Chris
Job Details: 06/16/2022
Replaced light and switch. Lights working good. Still having cooling issues. Evap fan still not running intermittently. Need main board. ; ordrng 1 WR55X10942CT (refrigerator main bo)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS1
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/16/2022
"Installed previously ordered door seal. Cycle tested unit 3x, all checks good"
We serviced a
GE DISHWASHER
Model PDT785SYN2FS
Near South Hill, WA 98374
Cameron M.
Job Details: 06/16/2022
Customer concern is that hose came dislodged from dishwasher. Found bottle blaster hose came disconnected from upper spray arm manifold and bottle blaster assembly. Due to fatigued hose at connection point of spray arm asm and bottle blaster asm. Causing poor wash quality on upper rack. Needs new hose. Follow up visit scheduled for 6/28 1-5; ordrng 1 WD24X20262 (hose bottle blaster)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Tacoma, WA 98405
Cameron M.
Job Details: 06/16/2022
"Installed previously ordered wash pump, and grommet cycle tested unit 3x. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 WPW10538166 (GROMMET) from stock"
We serviced a
LG DISHWASHER
Model LDF5545SS
Near Balch Springs, TX 75180
Patrick
Job Details: 06/16/2022
"Customer concern, unit not draining. Confirmed water in tub. Pump energizes but will not move water. Found impeller heavily damaged. Must replace drain pump. ; ordrng 1 ABQ75742501 (Drain pump)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4800BQ1
Near Dallas, TX 75228
Patrick
Job Details: 06/16/2022
Customer concern unit tumble but does not heat. Found discharge tube collapsed and fill of wet lint. Unit operating normally when disconnected. Customer must have vent professionally cleaned.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11061652022
Near Tacoma, WA 98405
Cameron M.
Job Details: 06/16/2022
"Customer concern is that dryer top gets hot and not drying clothes properly, also door not closing fully. Preformed airflow test, failed (yellow).found front panel bent at hinges, causing unit to not close fully. Also found power cord not mounted properly in strain relief, causing customer ability to see wire of power cord. Straightened front panel allowing door to close properly. Reseated power cord in strain relief. Cycle tested unit all checks good. Advised customer dryer vent duct needs to be cleaned."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Dallas, TX 75220
Patrick
Job Details: 06/16/2022
"Customer concern, fz temp display sometimes shows -10 before returning to set point. Unit likely programmed to increase cooling with extended door opening and or start of defrost cycle."
We serviced a
LG DISHWASHER
Model LUDP8997SN
Near Puyallup, WA 98374
Branden W.
Job Details: 06/16/2022
Customer concern is that dishwasher produces NE error. Found 120vac to various motor. Motor ohms at 4k. Motor does not operate. Needs new motor. Next appointment 6/23 1-5; ordrng 1 4681ED3001D (MOTOR ASSEMBLY)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5540SQ0
Near Spanaway, WA 98387
Branden W.
Job Details: 06/16/2022
Customer concern is that washer leaks from left side. Found hole in hose from pump to drain. Needs new hose. Unit missing front feet.; ordrng 1 WPW10096921 (hose)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
John
Job Details: 06/16/2022
Customer concern upper dish rack adjuster is broken. Confirmed both adjusters dry rotted and cracked. Needs both adjusters replaced.; ordrng 4 WPW10195840 (positioner)s and 2 WPW10546503 (adjuster)s and 4 WPW10195839 (dishrack adjuster)s and 1 WPW10588164 (housing left) and 1 WPW10588165 (housing right) and 2 WPW10250162 (cover)s
We serviced a
FRIGIDAIRE DISHWASHER
Model FGHD2465NF1A
Near Irving, TX 75038
John
Job Details: 06/16/2022
Customer concern buttons not responding. Found plug that hold ribbon cable on control board broken causing ribbon cable to not hold in place. Also found sweeper seal disconnected from door. Needs new UI and Control Board and sweeper seal. AHS to supply out of stock parts.; ordrng 1 807545704 (console assembly) and 1 5304514670 (Control board) and 1 809006501 (gasket)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Irving, TX 75061
John
Job Details: 06/16/2022
Customer concern upper dish rack adjuster is broken. Confirmed both adjusters dry rotted and cracked. Needs both adjusters replaced.; ordrng 4 WPW10195840 (positioner)s and 2 WPW10546503 (adjuster)s and 4 WPW10195839 (dishrack adjuster)s and 1 WPW10588164 (housing left) and 1 WPW10588165 (housing right) and 2 WPW10250162 (cover)s
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW6200KW
Near Garland, TX 75043
Patrick
Job Details: 06/16/2022
"Address incorrect. Customer has two locations, must call warranty company to amend address and model information."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW0
Near Lewisville, TX 75067
Chris
Job Details: 06/16/2022
"Customer concern is unit not heating. Found open heating element. Needs new element. ; ordrng 1 279838 (element,heater)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Frisco, TX 75035
Chris
Job Details: 06/16/2022
"Customer concern is unit not heating. Found open heating element. Replaced element. Tested. Unit checks good. ; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MED6630HW1
Near Frisco, TX 75033
Chris
Job Details: 06/16/2022
Customer concern is unit not drying. Found unit heating good not yellow light on airflow tester which is poor for electric dryers. Instructed customer on vent cleaning.
We serviced a
GE WALL OVEN
Model JT952S0K3SS
Near Dallas, TX 75214
John
Job Details: 06/16/2022
Customer concern is wall oven shuts off while in operation. Found upper fan barely spinning and bearings grinding causing unit to over heat and reset. Needs new upper fan. Also found blocking underneath oven not strong suitable for removal and re-installatiin. Advised Customer that oven support structure will need to be repaired before repair can be completed.; ordrng 1 WB26T10018 (fan assy)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Puyallup, WA 98373
Branden W.
Job Details: 06/16/2022
Customer concern is that door boot is torn. Replaced torn door boot. Cycle tested. All checks good. Left failed part with customer as it caused leak.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV6OM9900AV5
Near Dallas, TX 75240
Chris
Job Details: 06/16/2022
Customer concern is unit leaking. Found top washer leaking from fabric softener dispenser. Needs new seal per Samsung. ; ordrng 1 DC62-00702A (Seal)
We serviced a
LG WASHER-FRONTLOAD
Model WM4370HKA
Near Garland, TX 75042
Chris
Job Details: 06/16/2022
Replaced valves and pressure switch. Tested. Unit checks. No leaks.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45T6000AW/A5 53
Near Tacoma, WA 98404
Branden W.
Job Details: 06/16/2022
Customer concern is that washer makes noise. Found drain pump clogged and unmounted causing no drain and noise. Cleaned and mounted pump. Cycle tested with a load of towels. No mechanical issues found. All checks ok.
We serviced a
MAYTAG DRYER-ELECTRIC
Model SDE3606AYW
Near Tacoma, WA 98445
Branden W.
Job Details: 06/16/2022
Customer concern is that dryer does not start. Found open thermal fuse causing unit to not start. Replaced fuse. Performed airflow test. Test good. Performed temperature check. Temperatures in range. All checks ok. ; used 1 WP40113801 (FUSE) from stock
We serviced a
GE DISHWASHER
Model ZBD6880NOOSS
Near Dallas, TX 75230
John
Job Details: 06/16/2022
Customer concern unit not mounted flush to cabinetry. Found screw holes for mount to big cause screws to loosen and unit to move. Straightened unit in space and drilled new holes for mounting screws. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Puyallup, WA 98371
Cameron M.
Job Details: 06/16/2022
"Customer concern is that washer makes noise during operation. checked for error codes via service mode found none.Cycle tested unit empty, found no mechanical defect. Cycle tested unit with customer provided load, found no defect. No mechanical defects found at time of service. Advised customer to monitor and call if issue persists."
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.63032101
Near Carrollton, TX 75006
John
Job Details: 06/15/2022
Customer concern dryer not heating. Found open thermal fuse causing no heat. Replaced thermal cut off from truck stock. Unit now heats. Ran vent checks and them check. Vent check fails yellow. Temp check fails. Temp inside unit remains the same for 1 minute then climbs very slowly. Removed blower and blower housing and found an abundance of lint build up. Removed lint build up and Temp checked again. Temp now in range as it should be. Advised Customer about having vents cleaned. ; used 1 279769 (THERMAL CUTOFF) from stock
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW0
Near Garland, TX 75043
Patrick
Job Details: 06/15/2022
"Customer concern, unit not turning or heating. Replaced blown thermal fuse. Tested unit. All checks good."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW2
Near Garland, TX 75043
Patrick
Job Details: 06/15/2022
"Customer concern, no wash or spin. Found drive pulley and cam worn smooth. Replaced from truck stock, tested unit. All checks good. ; used 1 W10721967 (CAM) from stock"
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Coppell, TX 75019
John
Job Details: 06/15/2022
Installed new spray arms and wiring harness. Unit now heats and washes properly. All checks good.
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EW/A3 03
Near Irving, TX 75060
John
Job Details: 06/15/2022
"Customer concern dryer making metal on metal noise. Found idler pulley separated from braket and belt rubbing on metal bearing. Replaced idler assy and belt from truck stock.; used 1 6602-001655 (BELT), and 1 DC93-00634A (IDLER ASSEMBLY) from stock"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA5471ABP/XAA
Near Irving, TX 75060
John
Job Details: 06/15/2022
Customer concern washer not filling with water. Customer stated that it only happened once after a load of jeans was put in. Tested inlet valves on cold warm and hot. Valves check good. Tested unit with load of clothes. Unit senses and adjusts properly then fills. Advised Customer about proper load size and distribution. Unit functioning as designed.
We serviced a
LG WASHER-FRONTLOAD
Model WM2301HR
Near Dallas, TX 75229
Patrick
Job Details: 06/15/2022
"Customer concern, unit loud. Confirmed. Found splines on rotor worn smooth, must replace. ; ordrng 1 $83.36 (Rotor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXB01
Near Dallas, TX 75211
Patrick
Job Details: 06/15/2022
Replaced door closer and damper assy. Tested unit all checks good.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Frisco, TX 75035
Chris
Job Details: 06/15/2022
Customer concern is unit not heating. Found open operating thermostat. Need to replace thermostat. ; ordrng 1 WP8318268 (thermostat)
We serviced a
KENMORE REFRIGERATOR
Model 11175505020
Near Allen, TX 75002
Chris
Job Details: 06/15/2022
Customer concern is unit leaking. Found Crack in flow meter on valve spraying out. Need new flow meter. ; ordrng 1 60148-0001702-00 (Flow meter)
We serviced a
SAMSUNG REFRIGERATOR
Model RFG298AARS 01
Near Murphy, TX 75094
Chris
Job Details: 06/15/2022
Replaced fan motor and blade. Fan running good.
We serviced a
GE WASHER-FRONTLOAD
Model WCVH4800K2WW
Near Gig Harbor, WA 98332
Cameron M.
Job Details: 06/15/2022
"Customer concern is that washer clicks at beginning of cycle but not run cycle. Cycle tested unit, found door lock failing to lock, causing unit to not run cycle. Unable to fully test unit, as unit does not lock. Needs new door lock. follow up visit scheduled for 6/23 1-5; ordrng 1 WH10X10008 (door lock)"
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Puyallup, WA 98373
Branden W.
Job Details: 06/15/2022
Customer concern is that normal light flashes and unit does not run. Normal light is leak error. Unit running cycle at time of service. Found inlet valve leaking causing issue. Replaced inlet valve. Cycle tested. All checks good. Customer removed baseboard trim that was installed in front of dishwasher. ; used 1 DD81-02265A (INLET VALVE) from stock
We serviced a
KENMORE WASHER-FRONTLOAD
Model 110.47081601
Near Tacoma, WA 98498
Cameron M.
Job Details: 06/15/2022
"Customer concern is that washer does not drain completely and makes noise during spin cycle. Cycle tested unit with customer provided load of mix hand towels and bath towels. Found failed tub bearing, causing unit to make noise during spin cycle. Cleared debris from drain pump. Needs new basket asm, rear tub and tub seal. Advised customer parts show NLA. AHS to supply parts. Advised customer unit needs to be made accessible for return visit. Requires auth ; ordrng 1 8182247 (basket) and 1 WP8181673 (gasket) and 1 W10772618 (tub-outer)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Mesquite, TX 75181
Patrick
Job Details: 06/15/2022
"Replaced keypad and door latch. Tested unit, all checks good"
We serviced a
AMANA DISHWASHER
Model ADB1100AWB4
Near Irving, TX 75062
John
Job Details: 06/15/2022
"Customer concern is DW not filling with water. Upon arrival customer states that the hot water is shut off to the building. Tested inlet vavle, checks good. Found water supply vavle under sink closed. Opened valve. Unable to test further do to water being unavailable. Informed Customer to contact RPS if any issues arise once water is restored."
We serviced a
LG REFRIGERATOR
Model LFX31925ST/06
Near Rockwall, TX 75032
Patrick
Job Details: 06/15/2022
Replaced inlet valve. Tested unit. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZO
Near Orting, WA 98360
Branden W.
Job Details: 06/15/2022
Customer concern is that airgap leaks when dishwasher drains. Found hose from airgap to disposal partially clogged causing water to back up into airgap and leak out. Cleaned hose. Cycle tested. All checks good.
We serviced a
GE RANGE
Model JBP66W0B2WW
Near Buckley, WA 98321
Branden W.
Job Details: 06/15/2022
"Customer concern is that oven produced toxic smell when broiling, bake Temps are off. And smoke comes out by surface element switches. Cycle tested all components. No issues found. All wiring is good. No smells at time of service. Tested bake temperatures at 350, 400, 425 and 450. All Temps within range. No issues found at this time. Advised to monitor and call if issues return."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS2A
Near Tacoma, WA 98418
Branden W.
Job Details: 06/15/2022
"Customer concern is that dishwasher leaks. Cycle tested, unable to duplicate concern. All seals look good. Did find suds in unit even on 4th fill. Advised to monitor for suds condition possibly causing leak. No other issues found at this time. Advised to call if issue persists."
We serviced a
LG DISHWASHER
Model LDS5040ST
Near Coppell, TX 75019
John
Job Details: 06/15/2022
Cuwtomer concern DW giving NE error about half way through cycle andnot finishing cycle also making grinding noise. Found wash motor bearings making constant noise and getting louder throughout cycle until unit stops and gives NE error. Needs new circulation pump.; ordrng 1 4681ED1004B (Circulation pump)
We serviced a
KENMORE DRYER-GAS
Model 11076842500
Near Orting, WA 98360
Branden W.
Job Details: 06/15/2022
Customer concern is that dryer is still not heating. Has had vent replaced. Found gas valve coils failing to open valve after unit has been running a short time. Replaced coil set. All checks good. No labor charge. ; used 1 279834 (2 COIL GAS VALVE SET) from stock
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC35KS5
Near Rowlett, TX 75089
Patrick
Job Details: 06/15/2022
Replaced im and release lever. Tested unit. All checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026852503
Near DuPont, WA 98327
Cameron M.
Job Details: 06/15/2022
"Installed previously ordered lid switch, cycle tested unit 3x all checks good."
We serviced a
GE DRYER-ELECTRIC
Model GTDS850ED0WS
Near Farmers Branch, TX 75234
John
Job Details: 06/15/2022
"Cuatomer concern is dryer making loud noise. Found idler pully cracked as well as rear drum supports lose and wobbling. Needs new idler pulley, drum supports, and belt.; ordrng 1 WE12M38 (idler arm asm) and 2 WE03X10016 (roller asm wheel)s and 1 WE12M37 (belt)"
We serviced a
GE REFRIGERATOR
Model TFX26PPDAWW
Near Wylie, TX 75098
Chris
Job Details: 06/15/2022
Replaced defrost components. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model 111.75505120
Near Rockwall, TX 75087
Chris
Job Details: 06/15/2022
Installed door seal. Door closing good and making good seal. Customer will monitor ice build up.
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAVT244AWW
Near Rockwall, TX 75087
Chris
Job Details: 06/15/2022
Customer concern is unit not spinning. Found pulley broken. Sliding off gearcase shaft. Need new thrust bearing kit. ; ordrng 1 12002213 (cam pulley kit)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2
Near Dallas, TX 75244
John
Job Details: 06/15/2022
Customer concern is dryer not heating. Confirmed dryer not heating. Found open thermal cut off causing no heat condition. Replaced thermal cut off from truck stock. All checks good.; used 1 DC96-00887C (THERMAL CUT-OFF) from stock
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7040DW1
Near Dallas, TX 75243
John
Job Details: 06/15/2022
"Installed new slider. Cycle tested, unit only fills for approx.10 seconds and then stops and inlet valves are humming. Needs new inlet valve. Found service valves to be stuck open. Advised customer that a plumber will be necessary in order to complete repair. Customer advised that she will contact RPS once valves are changed. ; ordrng 1 W11220230 (valve)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4950XW2
Near Spanaway, WA 98387
Branden W.
Job Details: 06/15/2022
Customer concern is that washer will not drain. Found stripped pump impeller causing no drain. Needs new drain pump. Next appointment 6/21 1-5; ordrng 1 WPW10276397 (drain pump assy)
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022342511
Near Tacoma, WA 98445
Cameron M.
Job Details: 06/15/2022
Customer concern is that agitator boke. Found broken agitator at base where it mounts to washplate. Causing poor wash quality. Needs new agitator tower. Follow up visit scheduled 6/23 8-12; ordrng 1 W10836692 (agitator)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MVWB765FW0
Near Allen, TX 75013
Chris
Job Details: 06/15/2022
Customer concern is unit not filling with enough water. Ran diagnostic cycle. No errors. Tested normal cycle. Normal water level. Instructed customer.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Frisco, TX 75035
Chris
Job Details: 06/15/2022
Customer concern is unit not heating. Found open operating thermostat. Need to replace thermostat. ; ordrng 1 WP8318268 (thermostat)
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US/AA 03
Near Frisco, TX 75035
Chris
Job Details: 06/15/2022
Customer concern is unit not washing. Burning smell. Found wash motor windings burned. Will need new sump assembly. ; ordrng 1 DD82-01353A (Sump)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50F9A7DSW/A2
Near University Place, WA 98466
Cameron M.
Job Details: 06/14/2022
"Installed new lid lock, cycle tested unit 10x. All checks good"
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631552610
Near Spanaway, WA 98387
Cameron M.
Job Details: 06/14/2022
"Customer concern is that washplate broke. Found washplate screw sheared off, causing zero agitation during wash cycle. Needs new gearcase, washplate and screw. advised customer warranty provides parts, call for return visit when parts arrive. ; ordrng 1 AGZ72909701 (WASHPLATE) and 1 FAB32139901 (SCREW) and 1 AEN73131403 (GEARCASE)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WTW5200VQ2
Near Puyallup, WA 98375
Cameron M.
Job Details: 06/14/2022
"Customer concern is that washer does not drain. Found tripped breaker, causing unit to not power. Restored power, tested unit in spin cycle. NO issue. Tested unit with customer provided load of towels, no issue with drive system. Found failing timer not advancing cycle. Also found failed dog agits, causing no agitation. Needs timer and agits. Follow up visit scheduled for 6/21 8-12; ordrng 1 WPW10175553 (timer) and 1 80040 (agitator dogs)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Graham, WA 98338
Cameron M.
Job Details: 06/14/2022
"Customer concern is that dishwasher leaks a little water during every use. On initial inspection found door makes contact with cabinet, due to unit being un-level. Leveled unit. also Found water leaking from float switch. Caused by detergent build up. Cleared float switch cycle tested unit 10x. All checks good"
We serviced a
SAMSUNG DISHWASHER
Model DW80J7550UG/AA
Near Garland, TX 75043
John
Job Details: 06/14/2022
Installed new circulation pump. All checks good.
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA56H9000AP/A2
Near Carrollton, TX 75007
Chris
Job Details: 06/14/2022
Customer concern is unit making noise during wash. Found cracked gear on gearcase. Will need new motor and gearcase. ; ordrng 1 DC93-00236B (Motor) and 1 DC97-15494F (Gearcase)
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950UG/AA
Near Bonney Lake, WA 98391
Branden W.
Job Details: 06/14/2022
Customer concern is that dishwasher still stops mid cycle and produces 5C error. Found debris lodged in drain pump causing pump to draw more than 15 watts causing error code. Cleaned pump. Cycle tested. All checks good.
We serviced a
HOTPOINT RANGE
Model RK966G03BG
Near Carrollton, TX 75007
Chris
Job Details: 06/14/2022
Customer concern is unit it won't bake or broil. Found broken bake element and twisted broil element. Also lock broken. Will need new elements and lock. Unable to find part numbers or availability. ; O-emld tckt
We serviced a
SAMSUNG RANGE
Model NE59M6850SG/AA
Near Lewisville, TX 75057
Chris
Job Details: 06/14/2022
Customer concern is cooktop hot light stays on. Found back right burner thermostat swis stuck closed. Will need new back right element. ; ordrng 1 DG47-00060A (Element)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near The Colony, TX 75056
Chris
Job Details: 06/14/2022
Replaced heater and lights. Unit checks good.