Service History 96 - RPS Appliance Repair

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Wylie, TX 75098

Chris

Job Details: 06/14/2022

Customer concern is unit would not wash. Found error for float switch. Switch was stuck open. Freed float. Switch now working good. Tested unit with customer. Unit checks good

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Rockwall, TX 75032

Chris

Job Details: 06/14/2022

Replaced drain pump. Ran cycle. Unit checks good.

We serviced a

LG WASHER-TOPLOAD

Model WT7800CV

Near Bonney Lake, WA 98391

Branden W.

Job Details: 06/14/2022

"Customer concern is that washer has flakes and mold. Found dried dirt/detergent. Removed washplate, customer cleaned plate. Advised about running clean washer cycle. Found drain hose too far in wall past P trap. Corrected and secured with zip tie. No mechanical issues found."

We serviced a

KENMORE DISHWASHER

Model 665.13592K600

Near Bonney Lake, WA 98391

Branden W.

Job Details: 06/14/2022

Customer concern is that dishwasher door does not latch and unit leaked. Found upper rack spray arm came out of alignment carrier causing rack to not go all the way in and water to spray at door. Corrected arm. Cycle tested. No leaks. All checks ok.

We serviced a

SAMSUNG DISHWASHER

Model DW80R9950UG/AA 01

Near Lake Tapps, WA 98391

Branden W.

Job Details: 06/14/2022

Customer concern is that 3rd rack is stuck and top spray arm came off. Found upper spray arm popped out of drop down. Reinstalled spray arm. Found left track stop for 3rd rack lodged behind roller causing rack to not come out. Removed roller. Reset track. All checks good.

We serviced a

KENMORE REFRIGERATOR

Model 1116120712

Near Garland, TX 75040

Chris

Job Details: 06/14/2022

Customer concern is unit leaking. Found connection at water valve inside ff door dripping. Cut water line to straighten. Reconnected. No leak after. Unit checks good.

We serviced a

GE DISHWASHER

Model GDF540HSD0SS

Near Carrollton, TX 75007

John

Job Details: 06/14/2022

"Customer concern DW not heating. Checked thermal fuse. Fuse not tripped. Checked element, fails continuity. Ohmed out thermoster in flood switch checks good. Needs new heating element.; ordrng 1 WD05X24776 (Element)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Coppell, TX 75019

John

Job Details: 06/14/2022

Installed new sump assy and drain pump. All checks good.

We serviced a

KENMORE REFRIGERATOR

Model 79551839410

Near Dallas, TX 75235

Patrick

Job Details: 06/14/2022

"Customer concern, warm Temps in freezer. Confirmed. All fans running, compressor running. Must replace compressor. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED22DQXXN00

Near Irving, TX 75062

Patrick

Job Details: 06/14/2022

Replaced water valve. Tested unit. Job complete.

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS05

Near Frisco, TX 75034

Chris

Job Details: 06/14/2022

Customer concern is microwave won't run. Showing error f6e8. Communication error with microwave manager. Will need to replace board per tech sheet. ; ordrng 1 W10915648 (cntrl-elec) and 1 W10211972 (switch)

We serviced a

HOTPOINT RANGE

Model RGB740BEHBWH

Near Irving, TX 75060

Patrick

Job Details: 06/14/2022

"Customer concern, no igniter. Must replace igniter. ; ordrng 1 WB2X9154 (Igniter)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IL6JW3

Near Grand Prairie, TX 75050

Patrick

Job Details: 06/14/2022

"Found drain tube clogged in wall of unit. Blew clog out. Tested unit, all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75236

Patrick

Job Details: 06/14/2022

"Replaced harness and control, tested unit. All checks good."

We serviced a

GE RANGE

Model ZGP366NR5SS

Near Dallas, TX 75230

Chris

Job Details: 06/14/2022

Customer concern is oven won't heat and issues with burners sparking. Found weak bake ignitor. Also burners sparking due to no simmer. Will need new burners and electrodes. ; ordrng 1 WB13X27503 (module spark) and 6 WB13T10065 (ignitor)s and 6 WB16X26480 (burner head asm (18k)s and 6 WB28T10159 (burner orifice)s and 1 WB13X25264 (range igniter glowba)

We serviced a

GE WALL OVEN

Model PT7550SF6SS

Near Plano, TX 75093

Chris

Job Details: 06/14/2022

Customer concern is unit not heating at correct temperature. Checked temperature with thermocouple. Customer wanted temp raised. Offset temp 15 degrees. Rack holder on right side rusted. Ordering right rack holder. ; ordrng 1 WB48X21765 (guide ovn rack rt)

We serviced a

GE DRYER-ELECTRIC

Model GTD33EASK0WW

Near Plano, TX 75024

John

Job Details: 06/14/2022

"Customer concern is dryer taking too long to dry clothes. Ran vent check, Yellow. Ran temp check and found unit not heating on air fluff and heating between 120 and 150 on normal and between 105 and 130 on delicate. Needs new operating thermostat; ordrng 1 WE04X26214 (thermostat)"

We serviced a

AMANA DISHWASHER

Model DWA22AB0

Near Spanaway, WA 98387

Branden W.

Job Details: 06/14/2022

"Customer concern unit not cleaning. Found water supply turned off under sink. Turned water on. Unit filled. Cycle tested. All wash components operating properly. Good water pressure and spray pattern. Dishwasher failed to drain. Found factory plug still installed in garbage disposal that dishwasher drain is hooked up to. Advised that plug in disposal needs to be removed (customer already has plumber on sight) no mechanical issues found with dishwasher. Per AHS, no secondary coverage. Only 1 dishwasher covered. Advised customer to call AHS to confirm proper coverage levels. Dishwasher not mounted in cabinet properly causing door to not close properly. Customer is aware."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHWE300VF00

Near Graham, WA 98338

Branden W.

Job Details: 06/14/2022

Installed new door lock. Cycle tested through service mode and spin cycle. Unit operating properly at this time.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2

Near Gig Harbor, WA 98335

Cameron M.

Job Details: 06/14/2022

"Installed previously ordered drain pump. Cycle tested unit 10x,all checks good."

We serviced a

GE REFRIGERATOR

Model TFX25ZPBCWW

Near Dallas, TX 75204

Patrick

Job Details: 06/14/2022

"Customer concern, unit leaking, found cracked water tube at im fill valve. Removed damaged portion, reinstalled. Leak repaired. Found condenser fan not spinning. Voltage good, must replace condenser fan. ; ordrng 1 WR60X187 (Condenser fan motor)"

We serviced a

GE REFRIGERATOR

Model PFE28KBLNTS

Near Forney, TX 75126

Patrick

Job Details: 06/14/2022

"Unit not cooling. Compressor pulling vacuum. Charged and dyed, please reschedule for 1-2 weeks from today for leak detection. ; O-emld tckt"

We serviced a

LG WASHER-FRONTLOAD

Model WM3600HWH 01

Near Edgewood, WA 98372

Branden W.

Job Details: 06/14/2022

Customer concern is that washer will not drain. Found utility sink that washer drains into is backing up causing washer to siphon water back in. Advised plumber needed to repair utility sink drain. No issues found with washer.

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near Enumclaw, WA 98022

Branden W.

Job Details: 06/14/2022

Customer concern is that dishwasher top console coming off. Found top cover broken and falling off. Needs new console cover and carrier. Next appointment 6/24 1-5; ordrng 1 WD34X24429 (console cvr graphic) and 1 WD12X10469 (dishwasher control)

We serviced a

LG DISHWASHER

Model LDS4821ST

Near Forney, TX 75126

Patrick

Job Details: 06/14/2022

"Customer concern, unit leaking intermittently. No water in drip pan, evidence of leak from door corner. Unable to reproduce leak at this time. Good fill, good spray, good drain. Levelled unit. Must replace door seal. ; ordrng 1 3920DD3005A (Door seal)"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW70HEBW2

Near Lewisville, TX 75067

John

Job Details: 06/14/2022

Came to install control board and drain pump. Found new pump damaged out of box making it unable to be installed. Also found plug from control board damaged and and unable to connect to new drain pump. Will need new wiring harness and drain pump.; ordrng 1 W10746377 (harns-wire) and 1 WPW10605427 (pump-water)

We serviced a

WHIRLPOOL DISHWASHER

Model GU2475XTVY0

Near Coppell, TX 75019

John

Job Details: 06/13/2022

Customer concern DW died while washing. Confirmed UI unresponsive and pots and pans LED on and solid but unable to select different cycle. Recommend replacing UI and Control Board. AHS to supply outof stock parts.; ordrng 1 WPW10285179 (cntrl-elec) and 1 WPW10175241 (panel-cntl)

We serviced a

KENMORE REFRIGERATOR

Model 79574093410

Near Rowlett, TX 75089

Patrick

Job Details: 06/13/2022

"Customer concern, intermittent noise. All fans good, no frost build up found. Found drier touching compressor, possible vibration concern, related drier. All checks good at this time."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8620HC2

Near Allen, TX 75013

Chris

Job Details: 06/13/2022

Customer concern is dispenser has soap leftover and issue during cycle. Found drain was clogged with debris. Cleaned dispenser drawer. Tested with customer. Unit checks good.

We serviced a

GE COOKTOP

Model ZGU385NSM2SS

Near Lewisville, TX 75067

John

Job Details: 06/13/2022

Customer concern cooktop igniters are clicking randomly when while in use. Found ignition harness insulation burnt near plug end and randomly activating ignition spark when non is being called for. Needs new ignition harness.; ordrng 1 WB18X23942 (range ignition spark) and 2 WB01T10092 (screw simmer main hd)s

We serviced a

GE WASHER-TOPLOAD

Model GTW220ACK7WW

Near Lewisville, TX 75067

John

Job Details: 06/13/2022

Customer concern is washer is not spinning. Found error codes for unbalanced load cycle stop. Found suspension rods to be worn and bouncy causing unit not to finish spinning. Needs new suspension rods. Ge to supply parts.; ordrng 2 WH16X26909 (washing machine rod (left blue))s and 2 WH16X26908 (rod & spring asm rig (red right))s

We serviced a

KENMORE REFRIGERATOR

Model 11171215613

Near Allen, TX 75002

Chris

Job Details: 06/13/2022

Customer concern is ff section not cooling. Found ice build up in freezer vent caused by falling freezer door seal. Reinstalled seal. Cleared all ice. Ff section now getting air from freezer. Unit checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Plano, TX 75023

Chris

Job Details: 06/13/2022

Customer concern is cycles not working. Multiple cycles are not able to be run. Do not match to where selector is. No errors stored. Will need new main board and control panel. ; ordrng 1 W11478526 (Panel ui) and 1 W11419171 (Cntrl elec)

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.63032101

Near Carrollton, TX 75006

John

Job Details: 06/13/2022

"Cuatomer concern is dryer not heating. Confirmed no heat. Found open thermal cutoff and open element. Replaced cutoff and element from truck stock. All checks ok.; used 1 WP3387747 (ELEMENT), and 1 279769 (THERMAL CUTOFF) from stock"

We serviced a

WHIRLPOOL DRYER-GAS

Model WGD49STBW2

Near Rowlett, TX 75089

Patrick

Job Details: 06/13/2022

"Customer concern, unit does not advance through cycles. Confirmed. Found good 115vac to timer motor. Motor not turning. Must replace timer. ; ordrng 1 W10846428 (Timer)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Puyallup, WA 98374

Cameron M.

Job Details: 06/13/2022

"Customer concern is that washer produces loud noise during spin, now only runs sensing potion of cycle. F7e5 (shifter failure) . Found failed transmission causing noise during spin cycle. Also found unit leaking water from tub seal. Needs new gearcase, rotor, stator, clutch and slider disk, washplate and screw. Advised customer parts show out of stock. Requires auth. ; ordrng 1 W11393685 (GEARCASE) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor) and 1 W10915700 (stator) and 1 W10902814 (washplate) and 1 W10752187 (screw)"

We serviced a

LG COOKTOP

Model LSES302ST/00

Near Tacoma, WA 98446

Branden W.

Job Details: 06/13/2022

Installed new infinite switch. Cycle tested. All checks good.

We serviced a

AMANA DRYER-ELECTRIC

Model NED4655EW1

Near Tacoma, WA 98446

Cameron M.

Job Details: 06/13/2022

"Customer concern is that dryer powers but drum doesn't tumble. Found broken belt,causing unit to power but not tumble. Needs new belt. Installed new belt. Cleaned and Vacuumed inside of unit. Cycle tested unit, all checks good. Preformed airflow test failed, (red). Advised customer dryer vent duct needs to be cleaned asap,before use continues on dryer. ; used 1 341241 (BELT,DRIVE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near The Colony, TX 75056

Chris

Job Details: 06/13/2022

Customer concern is unit leaking. Found leaking from floor switch. Nut loose on switch. Tightened nut. Ran cycle. No leaks found after.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22K9381SG/AA02

Near Forney, TX 75126

Patrick

Job Details: 06/13/2022

Installed im repair kit. Tested unit. All checks good

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV330AEW/XAA

Near Carrollton, TX 75006

John

Job Details: 06/13/2022

Customer concern is dryer taking too long to dry. Unit failed vent check red. Advised Customer that the vents will need to be cleaned for unit to function properly. Machine functioning as designed.

We serviced a

GE REFRIGERATOR

Model GDL20KCSABS

Near McKinney, TX 75069

Chris

Job Details: 06/13/2022

Replaced main board. All functions check good. Icemaker cycles good.

We serviced a

GE RANGE

Model JB625RK1SS

Near Lake Tapps, WA 98391

Cameron M.

Job Details: 06/13/2022

"Customer concern is that range hot surface indicator is constantly on, and cooktop cracked. Found large cracks in glass top spanning to all four corners of cooktop. Also found failed RF infinite switch, causing burner on indicator light to continuously be lit. Needs new glass top and infinite switch. Requires auth. Advised customer glass top in out of stock. Collected 85.00 deductible via debit card Payment. ; ordrng 1 WB62X20907 (rangetop glass asm () and 1 WB24T10025 (infinite switch)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11086873100

Near Spanaway, WA 98387

Cameron M.

Job Details: 06/13/2022

"Customer concern is that dryer does not heat. Preformed airflow test, failed (red). Tested heating components . Found open thermal cutoff, causing unit to not heat. Needs new thermal cutoff and high limit thermostats. Installed new thermal cutoff and high limit thermostats. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x, all checks good ; used 1 279769 (THERMAL CUTOFF) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 79574029412

Near Dallas, TX 75233

Patrick

Job Details: 06/13/2022

"Customer concern, im leaking. Confirmed. During fill, water spraying from fill tube. Must replace dispenser door. ; O-emld tckt"

We serviced a

GE REFRIGERATOR

Model DTL18ICSWRBS

Near Dallas, TX 75211

Patrick

Job Details: 06/13/2022

"Customer concern, unit leaking into ff section from fz. Confirmed. Cleared frozen drain"

We serviced a

WHIRLPOOL LAUNDRY CENTER

Model LTG6234AW2

Near Orting, WA 98360

Cameron M.

Job Details: 06/13/2022

"Customer concern is that washer leaks water from bottom right corner of unit. Found debris melted through drain pump, causing unit to leak during drain and spin cycle. Needs new drain pump. Customer strongly requested ordered second pump. Follow up visit scheduled for 6/21 1-5; ordrng 2 WP3363892 (pump-water)s"

We serviced a

HOTPOINT DISHWASHER

Model HDA3600D35WW

Near Carrollton, TX 75007

John

Job Details: 06/13/2022

"Customer concern is DW detergent cup will not stay closed and unit leaving water inside after drained. Found large amount of build up and debris under drain screen causing unit to not drain completely. Cleared debris, unit now draining properly. Also found dispenser latch broken causing dispenser to not close. Needs new dispenser.; ordrng 1 WD16X10011 (latch det cup) and 1 WD12X24237 (Detergent cup cover) and 1 WD16X313 (shaft,det.cup)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF23M8070SR/ AA03

Near Garland, TX 75044

Patrick

Job Details: 06/13/2022

"Customer concern, no ice production. Confirmed. Must install im repair kit. ; O-emld tckt"

We serviced a

KENMORE REFRIGERATOR

Model 79574025412

Near Richardson, TX 75081

Patrick

Job Details: 06/13/2022

Replaced evap fan assy. Tested unit. All checks good.

We serviced a

FRIGIDAIRE COOKTOP

Model PLEC36S9ECA

Near Graham, WA 98338

Cameron M.

Job Details: 06/13/2022

"Customer concern is that range top cracked. Found large Crack in cooktop, causing customer to inability to cook on right rear burner. Needs new glass top. Advised customer glass top shows NLA. Ahs to supply ; ordrng 1 318323225 (Maintop Assembly)"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW92HEFW0

Near McKinney, TX 75071

Chris

Job Details: 06/13/2022

Customer concern is unit made a loud noise during cycle. Customer had video of noise. Was unable to recreate any abnormal noises. Ran diagnostic cycle. Checked suspension. Found no mechanical issues. Possible load got off balance. Unit checks good.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA 00

Near Tacoma, WA 98404

Branden W.

Job Details: 06/13/2022

Customer concern is that dishwasher does not power on. Found no power to junction box connection at dishwasher. Breaker good. Lifted dishwasher to remove and unit turned on. Removed dishwasher and found power cord tied into Romex behind dishwasher. No junction box. Heard popping at romex connection. Turned breaker off. Advised customer that electrician is needed to properly restore power to dishwasher. Needs junction box or outlet at end of Romex for proper connection. Left breaker off due to risk of short or fire. Also left dishwasher pulled out at customers request.

We serviced a

KENMORE DISHWASHER

Model 665.14753N512

Near Tacoma, WA 98443

Branden W.

Job Details: 06/13/2022

Customer concern is that dishwasher makes noise and does not run cycle. Found glass shard lodged in drain pump causing noise and unit to not operate. Cleaned pump. Cycle tested. All checks good. Customer advised he will pay deductible online to FAHW.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1145XTPQ3

Near Tacoma, WA 98407

Branden W.

Job Details: 06/13/2022

Customer concern is that dishwasher does not start. Found keypad on console unresponsive causing unit to not start. 120vac to main control. Thermal fuse good. Needs new console. FAHW to supply NLA part if available. ; ordrng 1 WPW10142946 (panel-cntl)

We serviced a

GE DISHWASHER

Model GDF640HSM0SS

Near Tacoma, WA 98498

Branden W.

Job Details: 06/13/2022

Customer concern is that dishwasher will fail to power intermittently. Operated again after power reset. Unit operating at time of service. Either unit going into CSM lock out or UI board fails to send signal to main control. Exercised all components. All components drawing proper amperage. Found no cause of CSM lock out. Most likely issue is UI board. Needs new UI and harness. Auth needed. ; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL) and 1 WD21X22916 (harness asm door)

We serviced a

LG RANGE

Model LRE3061BD/00

Near Tacoma, WA 98445

Branden W.

Job Details: 06/13/2022

Customer concern is that top glass of range is cracked. Confirmed top glass is cracked. Needs new top assembly. Auth needed. ; ordrng 1 AGU73969710 (TOP ASSEMBLY)

We serviced a

SAMSUNG REFRIGERATOR

Model RF4287HARS/XAA 01

Near Irving, TX 75039

John

Job Details: 06/13/2022

Installed new door handle. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8040DW4

Near McKinney, TX 75071

Chris

Job Details: 06/13/2022

Customer concern is unit not cycling. Found errors stored for fill issues. Found water valves not opening to allow unit to fill. Replaced valves. Tested. Unit checks good. ; used 1 W11220230 (VALVE) from stock

We serviced a

KENMORE REFRIGERATOR

Model 79572489412

Near McKinney, TX 75070

Chris

Job Details: 06/13/2022

Replaced door and control panel. Unit checks good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22M9581SG/AA

Near Wylie, TX 75098

Chris

Job Details: 06/13/2022

Customer concern is unit not making ice. Ice room frozen over. Unable to remove ice bin. Need icemaker service kit per Samsung. ; ordrng 1 DA82-02706A (Icemaker kit) and 1 DA97-14504C (Ice bin)

We serviced a

GE RANGE

Model JGB860SEJ6SS

Near Garland, TX 75043

John

Job Details: 06/13/2022

Customer concern gas range tripping breaker when oven is used. Confirmed breaker is tripping when oven is used. Using NuFi device found no errors stored. Plugged range into different circuit and unit functions as designed. Advised Customer that an electrician will be necessary to fix issue.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC1

Near Allen, TX 75013

Chris

Job Details: 06/10/2022

Customer concern is unit not starting. Found broken lid at left hinge. Ran diagnostics. No errors. All components test OK. Needs new lid assembly. ; ordrng 1 W11102314 (lid)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA45N3050AW/A4

Near McKinney, TX 75071

Chris

Job Details: 06/10/2022

Customer concern is unit stops during cycle. Unit is stopping due to getting off balance. Found suspension rods very bouncy. Needs new suspension. ; ordrng 2 DC97-16350S (Suspension)s and 2 DC97-16350T (Suspension)s

We serviced a

SAMSUNG REFRIGERATOR

Model RFG297AARS

Near Dallas, TX 75248

Chris

Job Details: 06/10/2022

Customer concern is ice cream felt soft. Checked Temps in both sections. Temps normal. No ice build up. Fans running. Leveled unit. Checks good.

We serviced a

GE WALL OVEN

Model JT5500SF5SS

Near Dallas, TX 75287

Chris

Job Details: 06/10/2022

Customer concern is unit was showing error and wouldn't run. Error is a lower cooling fan speed error. Will need new cooling fan and sensor. ; ordrng 1 WB26X35089 (Cooling fan lower) and 1 WB27X28659 (board sensor)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA54R7200AW/US 03

Near Mesquite, TX 75149

John

Job Details: 06/10/2022

Customer concern washer making scraping sound while agitating. Found the drain line comming into the bottom of the overflow pan was was not cut flush with the pan so the rotor is scraping across it when its agitating. Advised Customer that she will need to contact maintenance for her building to have excess pipe removed. Machine functioning as designed.

We serviced a

GE DISHWASHER

Model PDW7380J10SS

Near Rockwall, TX 75087

Patrick

Job Details: 06/10/2022

"Customer concern, unit fills even when not in use. Found drain tube fell from mount. Corrected drain insertion. Ran rinse only. Good fill, good spray, q; used 1 TJ43259 (Hose clamp) from stock"

We serviced a

ELECTROLUX COOKTOP

Model E36EC75ESS5

Near Rockwall, TX 75087

Patrick

Job Details: 06/10/2022

"Customer concern, glass top cracked. Part listed as NLA. AHS to source parts. ; ordrng 1 318185206 (Main top)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS0

Near Mesquite, TX 75150

John

Job Details: 06/10/2022

Installed new spray arms. All checks good.

We serviced a

LG DRYER-ELECTRIC

Model DLEX3250W

Near Spanaway, WA 98387

Cejay

Job Details: 06/10/2022

Customer concern is that dryer is taking multiple cycles to dry. Preformed airflow test failed (yellow) Preformed temperature check reaches 180? Advised customer dryer vent and ducts need service.

We serviced a

LG DISHWASHER

Model LDP6809SS

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/10/2022

Customer concern is that dishwasher produces AE error and BE .error. found Unit triggering drain pump causing unit to produce AE error. Inspected uint .cycle tested unit 30x found no mechanical defect at time of service. Advised customer to monitor and call if issue

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5640XW0

Near Coppell, TX 75019

Chris

Job Details: 06/10/2022

Customer concern is unit not working again. Lid lock light is on. And lid is locked. Was able to get lid open. Lid not closing all the way. Control not turning lid lock Light off. Relay on board constantly clicking. Will need another lock and board. ; ordrng 1 W10404050 (lid lock) and 1 W10393444 (cntrl-elec)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8000DW4

Near Frisco, TX 75034

Chris

Job Details: 06/10/2022

Customer concern is unit noisy. Found idler pulley was seized. Replaced pulley. Tested with customer. Unit checks good. ; used 1 W10837240 (BRACKET) from stock

We serviced a

LG DISHWASHER

Model LDS5040ST

Near University Place, WA 98467

Cejay

Job Details: 06/10/2022

Customer concern is that dishwasher is leaking still after multiple repairs. Called AHS recommend unit for replacement. Auth # 100KTWM AHS will contact customer.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11069522800

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/10/2022

Installed previously ordered rear drum seal. Cycle tested unit. All checks good

We serviced a

GE WASHER-FRONTLOAD

Model GFW450SSM1WW

Near The Colony, TX 75056

Chris

Job Details: 06/10/2022

Customer concern is unit won't drain or finish cycle. Tested drain and spin. Pump just hums. Pulled pump and filter apart. Found no debris in filter. Motor getting stuck from Impeller. Needs new drain pump. ; ordrng 1 WH23X25518 (pump)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDC465HW0

Near Plano, TX 75024

Chris

Job Details: 06/10/2022

Customer concern is unit not drying clothes. Tested airflow and test failed with poor airflow. Tested with vent disconnected and passed. Unit heating good. Customer will need to have vent cleaned.

We serviced a

LG DISHWASHER

Model LDS5040ST

Near Carrollton, TX 75007

Chris

Job Details: 06/10/2022

Customer concern is unit stops mid cycle with error ne. Found error is doe diverter motor. Unit will need new motor and switch. ; ordrng 1 4681ED3001D (pump motor) and 1 EBF64375202 (Switch) and 1 MBJ32856401 (Case switch)

We serviced a

GE DRYER-ELECTRIC

Model DCVH480EK0WW

Near Dallas, TX 75209

John

Job Details: 06/10/2022

"Installed new bearing. Unit still making noise. Found belt to be lose and idler spring worn allowing belt to slip and cause noise in question. Needs new belt, idler pulley, and spring.; ordrng 1 WE12X10015 (dryer drive belt) and 1 WE49X28031 (idler bracket and be) and 1 WE02X10085 (spring (idler))"

We serviced a

GE WALL OVEN

Model JKP37GOL1WG

Near Dallas, TX 75230

John

Job Details: 06/10/2022

Removed control board and knob for repair. Left electrical tape on open wires. Left breaker turned off. Advised Customer to leave breaker off until repair is complete.; O-emld tckt

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA 09

Near Wylie, TX 75098

Chris

Job Details: 06/10/2022

Customer concern is unit not making ice. Found ice room frozen over. Will need icemakee repair kit parts per Samsung service bulletin. ; ordrng 1 DA97-15217D (Icemaker) and 1 DA97-19898A (Auger drain) and 1 DA82-02367A (Y clips) and 1 DA81-05595A (Rtv) and 1 DA94-02663A (Pcb) and 1 DA97-14474C (Ice bin)

We serviced a

SAMSUNG DISHWASHER

Model DW80J7550UG/AA

Near Tacoma, WA 98404

Cameron M.

Job Details: 06/10/2022

"Installed previously ordered drain pump. Cycle tested unit 10x, all checks good. Advised customer on using high quality detergent for best wash results. Advised customer on regular cleaning intervals for optimal performance."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Buckley, WA 98321

Cameron M.

Job Details: 06/10/2022

"Customer concern is that dishwasher leaks alot of water from underneath door, and not draining at end of cycle. Cycle tested unit, found no active leaks. Disassembled door , found unit leaking from vent seal. Also found evedance of heavy oversuds conditions. Causing leak during operation. Also found drain pump locks up from overheating, causing unit to not drain. Needs new drain pump and vent asm. Follow up visit scheduled for 6/20 10-2; ordrng 1 WPW10469574 (vent asm) and 1 W10876537 (drain pump)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV56H9100EG/A2

Near Puyallup, WA 98372

Cameron M.

Job Details: 06/10/2022

"Installed previously ordered element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Cycle tested unit 3x, all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Rockwall, TX 75032

Patrick

Job Details: 06/10/2022

"Customer concern, unit powers off before starting cycle. Confirmed. F5e2 f2e1. Failed lid lock. Replaced from truck stock. Tested unit. All checks good; used 1 W10810403 (LID LOCK ASSY) from stock"

We serviced a

SAMSUNG RANGE

Model NE59J7630SS /AA02

Near Mesquite, TX 75181

Patrick

Job Details: 06/10/2022

Replaced lf element. All checks good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26ZNHB1

Near Mesquite, TX 75181

Patrick

Job Details: 06/10/2022

"Replaced over load. Tested unit. Good fans, good compressor. All checks ok."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2 01

Near Puyallup, WA 98373

Cejay

Job Details: 06/10/2022

"Customer concern is that washer stops at 9 minutes left of cycle. Cycle tested washer spin only no issues. Cycle tested washer with a load. Washer would hit 9 minuets at max spin slow down and add time to 13 minutes repeatedly. Visual inspection of springs, dampers and basket rotation all good. 180? spin test to check balance ball good. Inspected previously preformed repair. Made sure rotor/stator seated correctly. Made sure harness/hall sensor protective cover seated correctly. Reassembled washer. Preformed rinse and spin with a load all checks good."

We serviced a

KENMORE WASHER-TOPLOAD

Model 11025132410

Near Puyallup, WA 98374

Cejay

Job Details: 06/10/2022

Installed previously ordered wash plate and screw. Verified functionality of wash plate all checks good.

We serviced a

LG DISHWASHER

Model LDF7551ST

Near Puyallup, WA 98373

Cameron M.

Job Details: 06/10/2022

"Customer concern is that dishwasher produces not draining error and overflows airgap. Cleared debris from airgap. Cycle tested unit, found stripped drain pump impeller. Causing unit to produce not draining error. Needs new drain pump assembly. Follow up visit scheduled for 6/17 1-5; ordrng 1 ABQ73503004 (CASE ASSEMBLY)"

We serviced a

GE DISHWASHER

Model GDF630PSM3SS

Near Graham, WA 98338

Cejay

Job Details: 06/10/2022

Customer concern is that dishwasher is not powering on. 120v to unit. Found failed user interface control causing unit not to operate. Needs new UI contorl. Follow up scheduled for 06/20 8-12pm; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)

We serviced a

SAMSUNG REFRIGERATOR

Model RF23HCEDTSR/AA5

Near Garland, TX 75040

Patrick

Job Details: 06/10/2022

"Replaced im repair kit, fill tube, fill tube heater, fzim, and ice bin. All checks good."

We serviced a

KENMORE DRYER-ELECTRIC

Model 79661523210

Near Coppell, TX 75019

John

Job Details: 06/09/2022

Installed new moisture sensor bars. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5640XW0

Near Puyallup, WA 98375

Cameron M.

Job Details: 06/09/2022

"Customer concern is that washer does not drain and spin. Found capacitor failed to point of melting, causing unit to not operate properly. Needs new capacitor. Advised customer unit unable to be fully cycle tested. Left unit unplugged, As capacitor posess electrical hazard. Follow up visit scheduled for 6/17 8-12 ; ordrng 1 W10804664 (capacitor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Rockwall, TX 75087

Chris

Job Details: 06/09/2022

Replaced harness for freezer. Instructed customer to defrost unit due to ice build up. Unit checks good.

We serviced a

KENMORE REFRIGERATOR

Model 79569379902

Near Mesquite, TX 75149

Patrick

Job Details: 06/09/2022

"Customer concern, unit not cooling properly. Fans good, full frost line on fz evaporator. Fz set on warmest, ff set on coolest. Ice present in cube mold. No fault currently detected."

We serviced a

KENMORE RANGE

Model 79072313015

Near Carrollton, TX 75007

John

Job Details: 06/09/2022

"Customer concern range resetting itself while preheating. Found convection fan seized in place and unable to turn manually causing control board to reset when it calls for fan movement. Also found RR igniter not functioning causing RR burner to not lite. Needs new fan motor, RR igniter and control board.; ordrng 1 316256900 (motor-fan) and 1 316536610 (ignitor tp rr assy) and 1 316462803 (controller) and 1 316352207 (overlay)"

We serviced a

LG DRYER-ELECTRIC

Model DLG7301WE

Near Plano, TX 75093

John

Job Details: 06/09/2022

"Customer concern dryer leaving clothes smelling like gas. Vent checks passes 'yellow', good for gas. Temp check passes, 115-200 degrees on normal high heat. All checks good. Machine functioning as designed."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Orting, WA 98360

Cejay

Job Details: 06/09/2022

"Customer concern is that washer is leaking from underneath. Visual inspection OK. Pulled error codes F0E3,F7E9,F2E1, cleared errors. Filled basket with water no leaks. Could not reproduce leak at time of service."