Service History 100 - RPS Appliance Repair

We serviced a

GE WASHER-FRONTLOAD

Model GFW510SCN2WW

Near Addison, TX 75001

Chris

Job Details: 05/24/2022

Replaced door boot. Tested with customer. Unit checks good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED75HEFW1

Near Dallas, TX 75252

Chris

Job Details: 05/24/2022

Customer concern is unit not drying. Ran unit and is heating. Ran vent test and unit failed. Customer will need to have vent cleaned.

We serviced a

HOTPOINT DISHWASHER

Model HDF330PGR0WW

Near Puyallup, WA 98374

Cejay

Job Details: 05/24/2022

Installed previously ordered main conduit and diverter cap as per GE. Issues still persists. Called GE tech support per recommendation unit needs new mid spray arm and wash pump. GE to supply.; ordrng 1 WD19X27178 (WASH PUMP SERVICE KIT) and 1 WD22X27740 (MID SPRAY ARM ASEMBLY)

We serviced a

KENMORE WASHER-TOPLOAD

Model 1102381200

Near Spanaway, WA 98387

Cejay

Job Details: 05/24/2022

Called pro tool for incorrect model and serial information. Instructed to close call. SHS will contact customer.

We serviced a

KENMORE DISHWASHER

Model 66513112K701

Near Tacoma, WA 98409

Cameron M.

Job Details: 05/24/2022

"Customer concern is that dishwasher doesn't start cycle with press of start button. Found disconnected wire to door switch ,causing unit to not start cycle. Also found prolonged leaking vent seals , causing unit to leak alot of water during operation. Needs new vent, gasket, and inner door panel. Parts show NLA called authorization department, claims denied as it's structural component. Claims number #cccq5x3bf1ef; O-emld tckt"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5640XW0

Near Coppell, TX 75019

John

Job Details: 05/24/2022

Installed new lid lock and control board. All checks ok.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8127LC0

Near Wylie, TX 75098

Chris

Job Details: 05/24/2022

Customer concern is unit not heating. Found unit not getting one leg of power. At outlet it's getting correct voltage. One of the contacts inside outlet not tight. Was able to get unit to work by bending prong on cord. Cord tested OK. Customer will get outlet changed.

We serviced a

KENMORE REFRIGERATOR

Model 111.7550512

Near Rockwall, TX 75087

Chris

Job Details: 05/24/2022

Customer concern is frosting in freezer. Needs new door seal. ; ordrng 1 30123-0005100-03 (Freezer door seal)

We serviced a

KENMORE DRYER-ELECTRIC

Model 7.95662E+11

Near Coppell, TX 75019

John

Job Details: 05/24/2022

"Customer concern is that the lint screen and lint screen guide are broken. Confirmed lint screen and guide are in fact broken. Needs new lint screen and guide assy. ; ordrng 1 4974EL1002B (GUIDE,FILTER) and 1 3550EL1005C (COVER,GUIDE) and 1 5231EL1001C (FILTER ASSEMBLY,LINT)"

We serviced a

FRIGIDAIRE WASHER-FRONTLOAD

Model FAFW3801LW4

Near Dallas, TX 75248

John

Job Details: 05/24/2022

"Came to install new drain pump. Once original pump was removed, found random bits of cloth clogging drain pump. Replaced pump, cycle tested all checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV52J8700EP/A2

Near Tacoma, WA 98408

Cameron M.

Job Details: 05/24/2022

"Customer concern is that dryer powers on but does not start cycle. Found seized and failed idler pulley ,causing unit to power but not start cycle by triggering belt switch. Needs new idler pulley. Installed new idler pulley. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit, preformed airflow test pass(green) all checks good. ; used 1 DC93-00634A (IDLER ASSEMBLY) from stock"

We serviced a

GE RANGE

Model PGS950SEF3SS

Near Puyallup, WA 98373

Cameron M.

Job Details: 05/24/2022

"Installed new main control board, cycle tested unit bake and broil, on both upper and lower ovens 3x all checks good"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4815EW1

Near Puyallup, WA 98373

Cameron M.

Job Details: 05/24/2022

"Customer concern is that dryer does not dry clothes fully. Preformed airflow test, failed (yellow).preformed temperature checks, good. Advised customer on proper loading practices. Also advised customer on proper installation of vent hose. Collected 95.00 trip fee via card Payment"

We serviced a

WHIRLPOOL WALL OVEN

Model RBS305PDQ2

Near Irving, TX 75063

John

Job Details: 05/23/2022

Installed new hinges. Door closes significantly better.

We serviced a

SAMSUNG REFRIGERATOR

Model RF28M9580SR/AA

Near Carrollton, TX 75006

Patrick

Job Details: 05/23/2022

"Found condenser coil 100% blocked, hot air coming from machine compartment. Cleaned coil and left to run for 1hr. No joy. Recharged unit, must return for leak detection. ; schdld next appmnt for 5/31 TUE 1-5"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45T6000A

Near Farmers Branch, TX 75234

Patrick

Job Details: 05/23/2022

"Customer concern, unit not filling with enough water. Calibrated unit. Ran normal cycle, empty. Good 2in level. Added load, ran normal. All checks good."

We serviced a

KENMORE REFRIGERATOR

Model 79551833410

Near Frisco, TX 75034

Chris

Job Details: 05/23/2022

Replaced icemaker. Tested. Cycled and filled good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11068837700

Near Tacoma, WA 98405

Cejay

Job Details: 05/23/2022

Customer concern is that dryer is heating during air cycle. Found stuck relay causing dryer to heat during air Cycle needs new heater relay. Follow up scheduled for 05/27 1-5pm; ordrng 1 WP3405281 (relay)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AW/A4

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/23/2022

"Customer concern is that washer run cold valve continuously, Customer had to turn water off at valve to stop flow. Found 4c error via service mode. Found inlet valve stuck open, causing unit to fill continuously even with disconnected from main power supply. Verified pressure hose connections,good. Needs new inlet valve follow up visit scheduled for 6/2 1-5; ordrng 1 DC97-15459G (INLET VALVE)"

We serviced a

WHIRLPOOL WALL OVEN

Model RBS305PDQ2

Near Irving, TX 75063

John

Job Details: 05/23/2022

Installed new hinges. Door closes significantly better.

We serviced a

GE DISHWASHER

Model ZBD6880NOOSS

Near Dallas, TX 75230

John

Job Details: 05/23/2022

"Customer concern is that they heard a loud pop when opening door, as well as rust on top rack and broken silverware basket. Found both door hinge cables broken and confirmed rust on upper rack. Also found both spray arms clogged with debris. Needs new silverware basket, door cables, and spray arms. ; ordrng 1 WD28X10410 (dishrack upper) and 1 WD28X10128 (Silverware basket) and 2 WD01X10393 (cable)s and 1 WD22X10047 (spary arm) and 1 WD22X10048 (spray arm)"

We serviced a

GE DISHWASHER

Model ADW1100N35WW

Near Tacoma, WA 98418

Cejay

Job Details: 05/23/2022

Customer concern is that dishwasher stopped working in the middle of prewash cycle. No power to unit. Found tripped breaker. Restored power to unit. Cycle tested unit. Cycle completed all checks good

We serviced a

SAMSUNG REFRIGERATOR

Model RF28M9580SR/AA

Near Carrollton, TX 75006

Patrick

Job Details: 05/23/2022

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US/AA

Near Frisco, TX 75035

Chris

Job Details: 05/23/2022

Customer concern is unit stopped during cycle and gave leak error. Said it only happened the one time. Unit just finished full cycle on arrival. Pulled unit out. Base was dry. Ran diagnostic cycle. No errors or sign of leak.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5400AV/US 03

Near Dallas, TX 75249

John

Job Details: 05/23/2022

Installed new drain pump and pressure switch. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6300AV/US

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/23/2022

"Customer concern is that washer does not power or start cycle. Confirmed outlet wired correctly. Tested voltage from outlet good 120v supply. Verified function of noise filter, good. Tested voltage to sub pcb, good. Needs new sub pcb assembly. Advised customer part shows out of stock, may take time to get parts. Customer declined repair at this time. Collected 95.00 trip fee via"

We serviced a

KENMORE RANGE

Model 790.75233310

Near Sumner, WA 98390

Cameron M.

Job Details: 05/23/2022

"Customer concern is that oven does not heat. Found bake ignitor not drawing required 3.3 amps, causing unit to not heat during bake. Needs new ignitor. Installed ignitor. cycle tested unit 3x, all checks good ; used 1 WB13K21 ( OVEN IGNITER-12' LEAD W/NUTS) from stock"

We serviced a

GE DISHWASHER

Model GSD2200G02BB

Near Lakewood, WA 98499

Cejay

Job Details: 05/23/2022

Installed previously ordered wash motor. Cycle test unit no leaks all checks good

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Dallas, TX 75205

Patrick

Job Details: 05/23/2022

Replaced upper rack adjusters. Tested unit. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.68132413

Near Puyallup, WA 98373

Cameron M.

Job Details: 05/23/2022

"Customer concern is that dryer powers on but does not start cycle. Verified power supply voltage to unit good 240v supplied. Tested thermal fuse,good tested heating components, good. Found shorted solder connection on control board, causing unit to power but not start cycle. Needs new main board. Follow up visit scheduled for 6/3 1-5; ordrng 1 W10802463 (CONTROL)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7340XW0

Near Dallas, TX 75208

John

Job Details: 05/23/2022

Installed new drain pump. All checks good.

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS01

Near Steilacoom, WA 98388

Cejay

Job Details: 05/23/2022

Customer concern is that wall oven lost power in the middle of use. Found open thermal fuse causing wall oven not to operate. Needs new thermal fuse. Follow up scheduled for 05/27 1-5pm; ordrng 1 WPW10545255 (fuse-thrml)

We serviced a

KENMORE RANGE

Model 79041029801

Near Tacoma, WA 98446

Cameron M.

Job Details: 05/23/2022

"Customer concern is that range produces f-95 error at different points of operation. Found faulty relay on main board, causing f95 error. Needs new main board. Installed new main control. Cycle tested unit 10x, all checks"

We serviced a

LG WASHER-TOPLOAD

Model WT4870CW

Near Sachse, TX 75048

Chris

Job Details: 05/23/2022

Replaced control board and pressure sensor. Ran full rinse cycle with load. Unit checks good.

We serviced a

SAMSUNG RANGE

Model NE59J7630SS /AA02

Near Mesquite, TX 75181

Chris

Job Details: 05/23/2022

Installed back right burner. Hot surface light still on when not in use. Tested all burners. Found front right and front left burner thermostats bad. Also found short in connector back left burner. Will need to replace 3 other burners. ; ordrng 1 DG47-00065A (HEATER RADIANT-TRIPLE) and 1 DG47-00067A (HEATER RADIANT-DUAL) and 1 DG47-00060A (HEATER RADIANT-SINGLE)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45N3050AW/A4 01

Near Mesquite, TX 75150

Chris

Job Details: 05/23/2022

"Replaced pulley, belt and suspension rods. Tested. Unit checks good."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5400W/A3

Near Garland, TX 75040

Chris

Job Details: 05/23/2022

Customer concern is unit not heating. Found open heating element. Customer does not want unit repaired for now. Will call back if they want repair.

We serviced a

GE WASHER-TOPLOAD

Model GTW725BSN0WS

Near Dallas, TX 75243

Chris

Job Details: 05/23/2022

Replaced lid and console. Tested. Unit checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45N5300AV/US 51

Near Tacoma, WA 98445

Cejay

Job Details: 05/23/2022

"Customer concern is washer door does not unlock and washer is stuck in bedding cycle. Found failed user interface causing unit not to operate. Needs new PCB display, touch sensor, panel control and main pcb. NEW to supply. Advised customer parts show out of stock and may take time to recive.; ordrng 1 DC92-01802Q (ASSY PCB DISPLAY) and 1 DC97-19650K (ASSY S.PANEL CONTROL) and 1 DC93-00376D (ASSY MODULE;TOUCH SENSOR) and 1 DC92-01982B (ASSY PCB KIT)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF261BEAESR/AA 04

Near Mesquite, TX 75150

Patrick

Job Details: 05/23/2022

"Found fz evap frosted over. Manual defrost ff good no heat in fz. Defrosted coil. Found lh Def connector out of place causing failure. Reassembled, tested unit all checks good."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWP475EW0

Near Dallas, TX 75218

John

Job Details: 05/23/2022

Installed new control board and inlet valve. All unit to fill and drain 3 times. Good fill and good drain. All checks good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IL6JW3

Near Grand Prairie, TX 75050

Patrick

Job Details: 05/20/2022

"Customer concern, unit leaking. Door gasket tornFound ff floor full of water. Dripping from air diffuser. Must replace air diffuser and ff door gasket. ; ordrng 1 A04520001 (Diffuser) and 1 241872513 (Gasket)"

We serviced a

KENMORE OTHER

Model 2539287412

Near Dallas, TX 75216

Patrick

Job Details: 05/20/2022

"Customer concern, unit makes noise intermittently. No noise on arrival, evap clear of ice. Unable to reproduce failure at this time."

We serviced a

GE DRYER-ELECTRIC

Model GTD42EASJ2WW

Near Forney, TX 75126

Patrick

Job Details: 05/20/2022

Replaced dryer vent. Found clogged home vent line. Recommend customer have home vent professionally cleaned. ; used 1 MFX48 (4' X 8' DUCT) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Dallas, TX 75229

John

Job Details: 05/20/2022

"Customer concern DW not washing dishes. Confirmed unit filling with water and not washing, only draining. Found wash motor receiving voltage but not spinning. Needs new sump assy.; ordrng 1 WPW10591570 (pump&motor)"

We serviced a

GE DRYER-ELECTRIC

Model GFDN245EL0MS

Near Dallas, TX 75230

John

Job Details: 05/20/2022

Installed new motor. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304DBL0

Near Rowlett, TX 75088

John

Job Details: 05/20/2022

Installed new heating element. Ran service diag cycle to clear heat lock out. All checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA456DRHDWR/AA

Near Edgewood, WA 98371

Cameron M.

Job Details: 05/20/2022

"Customer concern is that washer does not drain. Cycle tested unit in rinse and spin cycle (no spin). Found zero activation of drain pump. Checked ohms reading of drain pump 0 ohms. Found failed drain pump, causing unit to fill but not drain and complete cycle. Needs new drain pump. Follow up visit scheduled for 5/27 1-5; ordrng 1 DC98-01877A (ASSY PACKING-PUMP)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11066132411

Near Gig Harbor, WA 98335

Cejay

Job Details: 05/20/2022

Installed previously ordered element. Cycle tested unit all checks good

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB345LFR1

Near Tacoma, WA 98409

Cejay

Job Details: 05/20/2022

Customer concern is that dishwasher does not turn on.Appliance date Feb 2001120v incoming to dishwasher. Found micro switches on door latch not activating due to broken door latch spring. Needs new door latch. Follow up scheduled for 05/25 8-12pm; ordrng 1 5304442175 (latch & gasket kit)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA54R7200AW/US 02

Near Tacoma, WA 98408

Cejay

Job Details: 05/20/2022

"Customer concern is that washer is making a noise during operation. Pulled error codes UB,DC, noise is a non functional issue. Call Auth department. Authorization number 110GTMA"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Dallas, TX 75220

Chris

Job Details: 05/20/2022

Customer concern is unit not cooling. Found ff section not cooling. Freezer evap frosted over. Went into diagnostics. Defrost circuit not getting any power from control. Will need board and defrost components. ; ordrng 1 WPW10200659 (cntrl-elec) and 1 WP2318054 (cntrl-elec) and 1 WPW10140161 (heater) and 1 WPW10160570 (bimetl-def)

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA 12

Near The Colony, TX 75056

Chris

Job Details: 05/20/2022

Customer concern is icemaker not working. Found icemaker and ice room building frost. Will need to replace icemaker service kit per Samsung. ; ordrng 1 DA82-02673A (Icemaker service kit) and 1 DA81-05595A (Rtv silicone) and 1 DA97-14474C (Ice tray)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AP/A2 01

Near Puyallup, WA 98373

Cameron M.

Job Details: 05/20/2022

"Customer disassembled top and rear panel during self diagnostic. Customer concern is that washer freezes at beginning of cycle and produces 3e error. After verification of wire connections. Entered service mode and Placed unit in self diagnostic cycle to duplicate customer concern, at that point inverter board shorted. Disconnected power to unit. Found shorted inverter board damaged wire harness , needs new inverter board wire harness and hall sensor. Customer declined repair at this time. Charged diagnostic free via card Payment. ; ordrng 1 DC92-01531B (Inverter pcb) and 1 DC93-00476A (WIRE HARNESS) and 1 DC31-00098A (HALL SENSOR)"

We serviced a

KENMORE REFRIGERATOR

Model 79572053112

Near Frisco, TX 75033

Chris

Job Details: 05/20/2022

Customer concern is unit not cooling. On arrival found both sections at room temperature. Compressor and fans running. Unit has bad sealed system. Will order coils and compressor. ; ordrng 1 TCA38151706 (Compressor) and 1 ADH73150210 (Filter drier) and 1 ADL73341411 (Ff evap) and 1 ADL73341310 (Freezer evap) and 1 ACG75305802 (Condensor)

We serviced a

LG WASHER-FRONTLOAD

Model WM3770HVA

Near Puyallup, WA 98375

Cameron M.

Job Details: 05/20/2022

"Customer concern is that washer leaks intermittently. On initial inspection found small amount of evidence of oversuds conditions. Also found hole in door boot, causing unit to leak during operation. Needs new door boot. Follow up visit scheduled for 5/26 1-5; ordrng 1 MDS47123618 (Door bellows)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48H7400EW

Near Frisco, TX 75034

Chris

Job Details: 05/20/2022

Customer concern is unit not heating. Found bad heating element. Replaced element from truck stock. Tested with customer. Unit checks good. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model GEQ9800LG1

Near Dallas, TX 75229

John

Job Details: 05/20/2022

"Customer concern dryer not heating. Found open thermal cut off causing no heat. Replaced thermal cut off from truck stock. Also found unit heating out-of range and getting to hot causing thermal cut off to open. Needs new thermostat.; ordrng 1 WP8318268 (thermostat), used 1 279769 (THERMAL CUTOFF) from stock"

We serviced a

LG DRYER-ELECTRIC

Model DLEX5170V

Near Irving, TX 75062

John

Job Details: 05/20/2022

Installed new control board. Temp check on normal 145-185. Temp check on delicate low 125-140. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV60M9900AV/A5

Near Dallas, TX 75248

Chris

Job Details: 05/20/2022

Replaced inverter and stator. Tested. Unit checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM3770HVA

Near Eatonville, WA 98328

Cameron M.

Job Details: 05/20/2022

"Installed sears provided door boot and tub ring. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance.advised customer on proper loading practices."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Lake Tapps, WA 98391

Cejay

Job Details: 05/20/2022

"Installed previously ordered spray arm, tube-feed and cover. Cycle tested unit all checks good"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC2

Near Dallas, TX 75211

Patrick

Job Details: 05/20/2022

"Replaced rotor, stator, shifter, and slider. Unable to test unit as it was disconnected and in garage."

We serviced a

KENMORE DRYER-ELECTRIC

Model 110.87081601

Near Plano, TX 75075

Chris

Job Details: 05/20/2022

Replaced door catch. Tested with customer. Unit checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF3A

Near Puyallup, WA 98375

Cameron M.

Job Details: 05/20/2022

Customer concern is that dishwasher produces UO error not completing cycle. Confirmed uo(stuck damper) error. Tested supply voltage from main board to vent fan good 5v dc. Found failed vent fan causing unit to produce error. Needs new vent fan asm. Follow up visit scheduled for 6-1 10-2; ordrng 1 5304523304 (VENT ASM)

We serviced a

SAMSUNG DISHWASHER

Model DW80R2031US/AA 00

Near Lake Tapps, WA 98391

Cameron M.

Job Details: 05/20/2022

"Installed previously ordered spray arms, cycle tested unit 3x. All checks good"

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Tacoma, WA 98409

Cejay

Job Details: 05/20/2022

Installed previously ordered vent bezel. Cycle tested unit for leaks. All checks good.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 11045091400

Near Gig Harbor, WA 98332

Cejay

Job Details: 05/20/2022

Installed previously ordered CCU and MCU. Cycle tested unit F11 did not return. All checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US 02

Near Garland, TX 75041

Chris

Job Details: 05/20/2022

Customer concern is unit not spinning. Ran spin cycle on arrival. Went through full cycle good. Suspension is very bouncy. Needs new Suspension rods. ; ordrng 4 DC97-16350U (ASSY DAMPER;27.6INCH)s

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS9B

Near Rockwall, TX 75087

Chris

Job Details: 05/20/2022

Customer concern is unit leaking. Found tub seam cracked down center in back of unit. Leaking heavily once unit starts washing. Also bottom door seal broken. And main tub seal worn and falling.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYM3

Near Carrollton, TX 75007

John

Job Details: 05/19/2022

Installed new sump assy. All checks good.

We serviced a

GE WASHER-FRONTLOAD

Model GFW850SPN0RS

Near Murphy, TX 75094

Chris

Job Details: 05/19/2022

Replaced inverter board. Tested. Still shutting off. Hear relays ar main board clicking constantly. Will need to replace main board. ; ordrng 1 WH22X34659 (Main board)

We serviced a

KENMORE WASHER-FRONTLOAD

Model 41744142400

Near Dallas, TX 75204

Chris

Job Details: 05/19/2022

Replaced shicksand mcu. Ran cycle with customer. Unit checks good.

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US/AA

Near Garland, TX 75040

Chris

Job Details: 05/19/2022

Replaced listed parts. Ran cycle. Unit checks good.

We serviced a

SAMSUNG REFRIGERATOR

Model RF22K9381SG/AA02

Near Forney, TX 75126

Patrick

Job Details: 05/19/2022

"Customer concern, im froze over. Confirmed. Must replace im service kit. DA82-02671A; O-emld tckt"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8500DC4

Near Mesquite, TX 75181

Patrick

Job Details: 05/19/2022

"Customer concern, door not closing properly. Confirmed. Must replace door assy. ; ordrng 1 W11102314 (Door assy)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LXR7244JQ1

Near Spanaway, WA 98387

Cejay

Job Details: 05/19/2022

Customer concern is that washer does not drain. Found lid switch not able to be activated due to its position. Manually position and reinstall switch. Cycle tested washer all checks good.

We serviced a

AMANA WASHER-FRONTLOAD

Model NFW5800HW0

Near Garland, TX 75044

Chris

Job Details: 05/19/2022

Customer concern is unit won't power on. On arrival would not power up. Put unit into diagnostics. Entered diagnostics OK. Cleared error codes. Checked drain pump. Ran rinse and spin cycle. Powering on and running good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Tacoma, WA 98443

Cameron M.

Job Details: 05/19/2022

"Customer concern is that dryer makes noise during operation. Preformed airflow test failed (yellow) found seized idler pulley, causing unit to make noise during operation. Customer provided part, Advised customer part is not under warranty. Installed customer provided idler pulley, cycle tested unit, found part defective. Installed new idler pulley, cycle tested unit 3x. All checks good. ; used 1 279640 (PULLEY,IDLER) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model ATW4675YQ0

Near Tacoma, WA 98445

Cameron M.

Job Details: 05/19/2022

"Customer concern is that washer bangs around during operation. Found failed suspension rods, causing unit to go unbalanced during operation. Also found broken tub ring, caused by tub slamming into case. Needs new suspention rods and tub ring. Advised customer leak tray is recommended for washing machines on carpet. Follow up visit scheduled for 6/1 1-5; ordrng 1 W10780048 (suspension) and 1 WPW10215107 (tub ring)"

We serviced a

SAMSUNG REFRIGERATOR

Model RF28HMEDBSR/AA14

Near Irving, TX 75060

Patrick

Job Details: 05/19/2022

Defrosted ice compartment. Installed im repair kit. Tested unit. All checks good.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Tacoma, WA 98445

Cejay

Job Details: 05/19/2022

Installed previously ordered infinite switch cycle tested unit all checks good

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DC4

Near Lake Tapps, WA 98391

Cejay

Job Details: 05/19/2022

Customer concern is that dryer ran continuously for two hours while display says 20 mintues on normal cycle. Preformed airflow test pass. Puller error codes via service mode F2E1. Cleared errors. Tempeture tests show temperatures in range. Moisture sensors test show sensors good. All tests show dryer operations in spec with manufacturer. Could not reproduce error at time of service. Advised customer if issues persists to call and schedule another appointment.

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Plano, TX 75024

John

Job Details: 05/19/2022

"Cuatomer concern is washer making very loud noise during spin. Found transmission making loud, high pitch metal to metal grinding sound. Needs new transmission.; ordrng 1 WH03X29607 (PLATFORM TRANS ASM KIT) and 1 WH02X10364 (washer hub) and 1 WH03X32097 (TRANSMISSION PULLEY & NUT) and 1 WH01X27538 (Belt)"

We serviced a

LG RANGE

Model LR3061ST/00

Near South Hill, WA 98374

Cejay

Job Details: 05/19/2022

Customer concern is that range broiler is not heating. Found damaged wires at broiler element. Tested element for continuity good.Cut wires and installed new connections. Cycle tested unit all checks good.

We serviced a

MAYTAG WASHER-TOPLOAD

Model PAV3300AWW

Near Dallas, TX 75252

John

Job Details: 05/19/2022

Installed hinges and hinge pins. All checks good.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4950HW0

Near Spanaway, WA 98387

Cameron M.

Job Details: 05/19/2022

"Customer concern is that dryer makes squealing noise during operation. Preformed airflow test failed (red). Found seized rear right roller, causing noise during operation. Installed new rollers, cycled tested unit. All checks good. Advised customer dryer vent duct needs to be cleaned asap before use resumes for dryer. ; used 1 349241T ( SUPPORT,ROLLER (2 PACK)) from stock"

We serviced a

LG DISHWASHER

Model LDF5545SS

Near Plano, TX 75025

Chris

Job Details: 05/19/2022

"Customer concern is unit showing LE error code. Found wash motor is seized causing error code. Motor has burning smell and connector is burned. Will need new wash pump and harness. ; ordrng 1 ABT72989206 (CASING ASSEMBLY,PUMP) and 1 AGM76889603 (Harness)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB865GC0

Near Dallas, TX 75217

Patrick

Job Details: 05/19/2022

"Customer concern, unit going off balance. Door broken. Confirmed, levelled unit, must replace door assy. ; ordrng 1 W11256781 (Door assy)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9610XW1

Near Puyallup, WA 98374

Cejay

Job Details: 05/19/2022

Customer concern is that dryer is not heating. Customer replaced element but dryer still does not heat. Found open thermal cutoff causing dryer not to heat. Also found stripped blower wheel causing noise during operation needs new blower wheel and motor.Customer declined repair at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Coppell, TX 75019

John

Job Details: 05/19/2022

Installed new sump assy. And rack clip. Replacement sump assy came equipped with diverter valve (not used). All checks good.

We serviced a

GE DISHWASHER

Model GDF510PSJ6SS

Near Coppell, TX 75019

John

Job Details: 05/19/2022

"Customer concern DW not draining. Confirmed pump receiving voltage but making noise and not draining. Removed drain pump, no obstructions found. Needs new drain pump.; ordrng 1 WD19X25187 (Drain pump.)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4855HW1

Near Eatonville, WA 98328

Cameron M.

Job Details: 05/19/2022

"Customer concern is that washer hangs up on wash portion of cycle,. Found F8e1 (long fill) via service mode. Educated customer on how to clear inlet screen. Cycle tested unit, all checks good. Advised customer on using high quality detergent. Also advised customer on installing inline water filter to prevent further issues. Also advised customer regular cleaning intervals for optimal performance."

We serviced a

KENMORE DRYER-GAS

Model 110.76842500

Near Orting, WA 98360

Cameron M.

Job Details: 05/19/2022

"Customer concern is that dryer heats beginning of cycle, but has to go multiple cycles to dry clothes. Preformed airflow test, failed (red). Cycle tested unit, found unit heats at start of cycle then closes gas valve part way into cycle. Due to restricted airflow to prevent damage to components and aid to prevent dryer fire. Cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap before use of dryer resumes."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104EWH3

Near Graham, WA 98338

Cameron M.

Job Details: 05/19/2022

"Installed previously ordered detergent dispenser and adjuster. Found unit un-level, causing door to hit cabinet. Leveled unit. Cycle tested unit, all checks good. Collected payment via debit card Payment. Customer declined to retain old parts"

We serviced a

GE REFRIGERATOR

Model GSH25JGDD

Near Plano, TX 75024

Chris

Job Details: 05/19/2022

Customer concern is unit leaking. Found frozen freezer drain. Cleared drain. Tested. Unit checks good.

We serviced a

KENMORE REFRIGERATOR

Model WRF535SMHB01

Near Dallas, TX 75240

Chris

Job Details: 05/19/2022

Customer concern is unit making too much ice. Found icemaker arm came out of icemaker. Reinstalled arm. Also door not opening and closing correctly due to broken rail on left side. Will need new rail. ; ordrng 1 WPW10284684 (bracket)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW92HEFW0

Near Orting, WA 98360

Cejay

Job Details: 05/19/2022

"Customer concern is that washer is making a grinding noise during operation. Found stripped motor bolt causing noise during operation. Needs new outer tub, stator and bolt.; ordrng 1 W11253212 (screw) and 1 W10901175 (tub-outer) and 1 W10870751 (stator)"

We serviced a

KENMORE DISHWASHER

Model 66513293K112

Near Dallas, TX 75243

Chris

Job Details: 05/19/2022

Replaced rack adjuster kit. Tested. Unit checks good.

We serviced a

GE REFRIGERATOR

Model GDL20KCSABS

Near McKinney, TX 75069

Chris

Job Details: 05/18/2022

Customer concern is unit not cooling. Found failed freezer defrost. Tested heat at board and got good ohm reading. Jumped defrost at board and heater came on. Will need new control board. ; ordrng 1 WR55X10942CT (refrigerator main bo)