We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW
Near Dallas, TX 75211
Patrick
Job Details:
05/03/2022
Replaced agitator. All checks ok
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US
Near Duncanville, TX 75137
Patrick
Job Details:
05/03/2022
"Customer concern, unit goes off balance during spin. Levelled unit. Tested empty. Good. Stored codes ub unbalanced load, 4c water level error. Ran rinse and spin with clothing. Good fill, good agitate, good drain, good spin. Calibrated unit. All checks ok."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA45M7050AW/A4
Near Dallas, TX 75217
Patrick
Job Details:
05/03/2022
"Customer concern, unit stopping midway through cycle. Found hoses reversed. Corrected. Tested unit. All checks ok. Good rinse, good spin, good drain. Found heavy corrosion on body of unit around bleach compartment."
We serviced a
KENMORE REFRIGERATOR
Model 79573157610
Near Mesquite, TX 75149
Patrick
Job Details:
05/03/2022
"Customer concern, unit not cooling. Verified. Fans and compressor running, no cooling. Compressor loud and hot. Must replace compressor, drier and updated software. Sears to shop parts dtc; O-emld tckt"
We serviced a
GE WALL OVEN
Model JKD5000SN1SS
Near Dallas, TX 75244
John
Job Details:
05/03/2022
Installed previously ordered UI panel. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF350ANW/XAA
Near Plano, TX 75093
John
Job Details:
05/03/2022
Customer concern washer leaking badly. Found dispenser housing cracked and leaking water. Needs new dispenser housing.; ordrng 1 DC61-02302A (Housing) and 1 DC97-14493B (Dispenser housing)
We serviced a
WHIRLPOOL WALL OVEN
Model RBS305PRS00
Near Plano, TX 75093
John
Job Details:
05/03/2022
Customer concern oven not heating properly. Found bake element receiving 67 vac and broil element receiving 80 vac. Needs new control board to resolve issue. AHS to supply discontinued parts.; ordrng 1 WPW10340935 (cntrl-elec)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50M7450AW/AA01
Near Allen, TX 75013
Chris
Job Details:
05/03/2022
Customer concern is unit making noise during wash cycle. Found noise is coming from dampers when tub is moving around. Will need to replace all 4 suspension rods. ; ordrng 4 DC97-18610A (ASSY DAMPER)s
We serviced a
LG WASHER-FRONTLOAD
Model WM3470HVA
Near Enumclaw, WA 98022
Cejay
Job Details:
05/03/2022
Customer concern is that washer goes out of balance intermittently. Raised front legs. Cycle tested washer empty no issues. Cycle tested washer with a load no issues. Advised customer on proper loading practices.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022954102
Near Buckley, WA 98321
Cejay
Job Details:
05/03/2022
"Installed previously ordered gearcase, clutch and tub seal. Cycle tested unit found loose wire connection at motor. Repaired connector. Cycle texted washer with a load. All checks good"
We serviced a
LG COOKTOP
Model LSCE305ST
Near Plano, TX 75023
Chris
Job Details:
05/03/2022
Customer concern is cooktop won't power on. Checked power going to unit. Only one leg of power being supplied. After turning breaker off and on. Unit now powering on. Customer will need an electrician to change and check breaker.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Buckley, WA 98321
Cejay
Job Details:
05/03/2022
"Customer concern is that dishwasher spray arms are not moving. Pulled error codes via service mode F4E3, found seized wash motor causing unit not to operate. Needs new wash pump and grommet."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Puyallup, WA 98372
Cameron M.
Job Details:
05/03/2022
"Customer concern is that unit damaged in move, not draining. Arrived to unit not hooked up to utilities. Unable to fully test unit as unit is not hooked up to utilities. Using garden hose was able to fill and test for leaks. Found none. Activated agitate and high speed spin all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Collected payment via debit card."
We serviced a
KENMORE REFRIGERATOR
Model 1116120712
Near Garland, TX 75040
Patrick
Job Details:
05/03/2022
"Customer concern, unit freezing items in ff compartment. Confirmed. Must replace temp control board to resolve issue. ; O-emld tckt"
We serviced a
LG RANGE
Model LSE4613ST/00
Near Puyallup, WA 98374
Cameron M.
Job Details:
05/03/2022
"Customer concern is that home experienced power surge, causing range to smoke, rear of unit was glowing at time of surge. Unit currently resting on 3in raised platform , Customer made unit accessible for service. Tested voltage to unit good 240v supplied. Inspected all electrical components found no evidence of defect. Cycle tested surface burners, all burners function as designed. Cycle tested bake , Broil, convection bake. Found no mechanical issues. Advised customer to monitor and call if issue persists."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5
Near Frisco, TX 75035
Chris
Job Details:
05/03/2022
Replaced new seal in fabric softener dispenser. Tested. Unit checks good. No leaks.
We serviced a
GE DISHWASHER
Model GDF520PGJ5BB
Near Rowlett, TX 75088
Chris
Job Details:
05/02/2022
Customer concern is unit wouldn't start and would just beep. Found Customer has been holding start button instead of pressing it once. Checked errors on Newfi. No errors. Tested with customer. Unit checks good.
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
John
Job Details:
05/02/2022
"Installed previously ordered door switch. All checks good. Vent test fails, RED. Advised Customer that vents will need to be cleaned in order to prevent further damage."
We serviced a
LG DISHWASHER
Model LDT7808BD
Near Dallas, TX 75238
Patrick
Job Details:
05/02/2022
"Replaced case break,. Tested unit, found torn wire. Repaired. Tested unit. All checks good"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Garland, TX 75043
Chris
Job Details:
05/02/2022
Customer concern is unit won't wash. Fills and sits with water. No wash motor movement. Previous company had come out to look at unit. Found loose connection at main board going to wash motor. Motor windings ohm good. After tightening connection unit washing good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75231
Chris
Job Details:
05/02/2022
Replaced motor capacitor. Recalibrated and tested. Unit checks good.
We serviced a
WHIRLPOOL WALL OVEN
Model RDE2400P2
Near Dallas, TX 75252
Chris
Job Details:
05/02/2022
"Customer concern is unit won't work on certain settings. Found upper oven switch is stripped. Also broil element has short. All 3 knobs cracked. ; ordrng 1 307742 (thermostat) and 3 WP307458 (knob)s and 1 326795 (element,broil)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW1
Near Murphy, TX 75094
Chris
Job Details:
05/02/2022
Customer concern is unit leaking. Found leak is coming from dispenser assembly under water valve. Will need new dispenser. ; ordrng 1 W11172234 (housing)
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF1A
Near Buckley, WA 98321
Cameron M.
Job Details:
05/02/2022
"Customer concern is that dishwasher does not power. Found heavily burnt wire harness and door switch. Also found burnt main board and user interface, causing unit to not power. Needs new main board, user interface, wire harness and door switch. Unable to test. Left power off to unit due to FIRE HAZARD. REQUIRES AUTH ; ordrng 1 5304516818 (DOOR LATCH) and 1 5304510742 (CONSOLE ASSEMBLY) and 1 5304510704 (BOARD) and 1 5304500408 (HARNESS)"
We serviced a
GE WASHER-TOPLOAD
Model WPGT9360E0WW
Near Edgewood, WA 98372
Cejay
Job Details:
05/02/2022
"Customer concern is that washer starts cycle then shows error code. Customer shut off water due to small leak.Service mode shows pressure sensor error.motor not rotating error, communication lost between main pcb and inverter, found failed rps sensor causing motor not to spin. Needs new sensor. Installed new rps sensor. Cycle tested unit all checks good. ; used 1 6501KW2002A (RPS SENSOR) from stock"
We serviced a
GE DRYER-ELECTRIC
Model DHDSR46EG1WW
Near Buckley, WA 98321
Cameron M.
Job Details:
05/02/2022
"Installed previously ordered timer and knob. Cycle tested unit 3x, all checks good"
We serviced a
GE RANGE
Model JBP27WOK1WW
Near Tacoma, WA 98405
Cameron M.
Job Details:
05/02/2022
Customer concern is that range does not power. Found tripped breaker causing no power condition. Reset breaker test all checks good. No charge.
We serviced a
LG WASHER-FRONTLOAD
Model WM3470HVA
Near Tacoma, WA 98403
Cameron M.
Job Details:
05/02/2022
"Customer concern is that washer leaks water from bottom rear of unit. Cycle tested unit Found Signs of oversuds conditions. Also found leaking inlet valves, causing constant leak. Needs new inlet valves. Installed new inlet valves, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 5220FR2075L (INLET VALVE-COLD) from stock"
We serviced a
KENMORE RANGE
Model 790.41029801
Near Tacoma, WA 98446
Cameron M.
Job Details:
05/02/2022
"Customer concern is that range produces f95 error and right rear burner does not heat. Found f95 error (door motor mechanism malfunction). Found seized door lock motor seized, causing unit to produce f95 error and shut down. Also Found open right rear heating element ,causing unit to not heat. Needs new door motor and element. Follow up visit scheduled for 5/9 1-5; ordrng 1 318261229 (motor) and 1 318178110 (element,surface)"
We serviced a
KENMORE REFRIGERATOR
Model 795.74023.410
Near Murphy, TX 75094
Patrick
Job Details:
05/02/2022
Replaced compressor installed software update. Tested unit. All checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW335ASN0WW
Near Dallas, TX 75211
John
Job Details:
05/02/2022
Customer concern unit filling very little and not starting. Using NuFi device found 38 errors for water accessibility. Ran full diagnostic no issues found. Found that water supply pressure to washer varies depending on which/how many other valve are open throughout the home. Advised Customer about proper water pressure necessary to operate unit.
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Irving, TX 75061
John
Job Details:
05/02/2022
Customer concern unit making squeeking noise while in operation. Found all lower dampening shocks dry and leaking grease causing squeeking noise while basket is in motion. Also found worn and loose drive belt. Needs new dampening shocks and drive belt.; ordrng 3 WH01X20826 (washing machine damp)s and 1 WH08X10050 (driving belt)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Coppell, TX 75019
John
Job Details:
05/02/2022
Installed previously ordered lower rollers. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model PAV3300AWW
Near Dallas, TX 75252
John
Job Details:
05/02/2022
"Customer concern washernot draining at end of cycle. Found lid switch broken and not making contact with switch causing unit not to drain or spin. Also found door hinges loose causing door to not close straight which is how lid switch broke. Jumped lid switch for temporary use. Needs new lid switch and hinges.; ordrng 1 12001187 (switch,lid assy) and 2 WP35-2044 (HINGE-LID)s and 1 WP43-0057 (actuator-)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
John
Job Details:
05/02/2022
"Installed previously ordered door switch. All checks good. Vent test fails, RED. Advised Customer that vents will need to be cleaned in order to prevent further damage."
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Wylie, TX 75098
Chris
Job Details:
05/02/2022
Replaced control and latch. Tested with customer. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW6120HW0
Near Spanaway, WA 98387
Cejay
Job Details:
05/02/2022
"Customer concern is that washer makes a squealing noise during start up and shows error code. Pulled error codes via service mode. F0E9,F0E5. unbalanced load errors. Cleared errors. Checked suspension rods good. removed coins and debris from under wash plate.Found worn drive pully and stretched belt causing noise during operation. Needs new belt and drive pully. Installed new belt and drive pully. Cycle tested unit all checks good.; used 1 W11239857 ( BELT), and 1 W10721967 (CAM) from stock"
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4516FW3
Near Dallas, TX 75231
John
Job Details:
05/02/2022
Customer concern unit not starting cycle. Found unit not receiving water from supply hoses. No valves found at Laundry hook-up (picture). Unable to restore water service to washer. Advised Customer that maintenance will need to open vavles from wherever they are. Machine functioning as designed.
We serviced a
GE DISHWASHER
Model GDWF100R30WW
Near Spanaway, WA 98387
Cameron M.
Job Details:
05/02/2022
Customer concern is that dishwasher makes noise during operation and does not wash dishes. Cycle tested unit 3x. Found stripped drain pump impeller causing unit to make noise during operation. Also found inlet valve leaking water. Needs new inlet valve and drain pump. Customer declined repair at this time.
We serviced a
GE DRYER-ELECTRIC
Model GFD45ESSM1WW
Near Rowlett, TX 75089
Chris
Job Details:
05/02/2022
Customer concern is unit not powering on intermittently. On arrival unit was on. When Customer unplugged and re plugged power cord unit wouldn't power on. Checked power at outlet and was getting correct power at each leg. Checked power a main control and was getting no power. At terminal block was only getting one leg of power from outlet. Ohmed power cord and tested good. Connection at outlet is not tight where it meets power cord. Cord is very easy to plug in. Customer will need electrician to change outlet.
We serviced a
KENMORE REFRIGERATOR
Model 10674269400
Near Garland, TX 75044
Chris
Job Details:
04/29/2022
Customer concern is unit was not making ice. Found icemaker arm had come out of icemaker. Reinstalled arm. Showed customer how reinstall arm. Icemaker cycles and fills good.
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Garland, TX 75044
John
Job Details:
04/29/2022
"Customer concern dryer not drying fast enough. Ran vent check with unit disconnected from home ventilation, passes green. Ran vent check with unit connected to home ventilation, fails red. Advised Customer that vents will need to be cleaned for unit to function properly. Machine functioning as designed."
We serviced a
KENMORE REFRIGERATOR
Model 79572483410
Near Forney, TX 75126
Patrick
Job Details:
04/29/2022
"Customer concern, loud buzzing noise while unit is operating. Found fz door gasket failed causing air leak into fz compartment. Ice build up hitting fan blade, causing noise. Must replace door gasket to resolve issue. ; O-emld tckt"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Wylie, TX 75098
Chris
Job Details:
04/29/2022
Replaced drive parts and water valve. Tested. Unit checks good
We serviced a
KITCHENAID RANGE
Model KSEG700ESS1
Near Forney, TX 75126
Patrick
Job Details:
04/29/2022
Replaced glass top and console assy. Tested unit. All checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDS-18
Near Tacoma, WA 98498
Cejay
Job Details:
04/29/2022
Customer concern is that dishwasher does not start. 120v at junction box. 120v to timer. Timer not functioning. Needs new timer. FAH to supply.; O-emld tckt
We serviced a
KENMORE DRYER-ELECTRIC
Model 110.87721701
Near Garland, TX 75042
John
Job Details:
04/29/2022
"Customer concern dryer not starting. Found open thermal fuse causing machine to power on but not start. Replaced thermal fuse from truck stock. All checks good. Performed vent test, failed RED. Advised Customer that vents will need to be cleaned in order to avoid further damage to dryer.; used 1 WP3392519 (FUSE-THRML) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA5471ABP/XAA 01
Near Puyallup, WA 98374
Cejay
Job Details:
04/29/2022
Installed previously ordered main clutch assembly. Cycle tested unit PE1 returned needs motor drain clutch follow up scheduled for 05/06 8-12pm; ordrng 1 DC31-00090B (MOTOR DRAIN-CLUTCH)
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631512211
Near Tacoma, WA 98445
Cameron M.
Job Details:
04/29/2022
"Installed previously ordered suspension rods, cycle tested unit 3x with load of towels. All checks good."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45N5300AV/US
Near Allen, TX 75002
Chris
Job Details:
04/29/2022
"Customer concern is unit not starting. Will sit at beginning of cycle and not move at all. Valve pulses on at the beginning and no more movement. On normal cycle it doesn't get out of sensing cycle. Pressure sensor tests good. Will need new main board, mems sensor and rps sensor. ; ordrng 1 DC92-01982B (Main pcb) and 1 DC93-00278A (ASSY MODULE;MEMS SENSOR) and 1 DC31-00111A (MOTOR BLDC-ASSY STATOR)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Dallas, TX 75211
Patrick
Job Details:
04/29/2022
Found moisture sensor harness left unplugged. Plugged in. Tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Dallas, TX 75212
Patrick
Job Details:
04/29/2022
"Must return to rednecks agitator,. First attempt ineffective. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Dallas, TX 75211
Patrick
Job Details:
04/29/2022
Found moisture sensor harness left unplugged. Plugged in. Tested unit. All checks good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near Dallas, TX 75211
Patrick
Job Details:
04/29/2022
"Customer concern, unit freezing ff items. Confirmed. Found faulty sensor/ control causing failure. Must replace sensor and control to correct issue. Please schedule for Fri am; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Forney, TX 75126
John
Job Details:
04/29/2022
Came to install previously ordered inlet valve. Found vavke under sink not closing properly. Advised Customer that a plumber will be necessary in order for repair to be completed. ; O-emld tckt
We serviced a
GE WALL OVEN
Model JK3000SF5SS
Near Heath, TX 75032
John
Job Details:
04/29/2022
Customer concernwall oven not working. Found proper voltage to control board but not responding. Cycled breaker for 5 minutes to reset control board. Unit still not functioning. Needs new control board. AHS to supply parts.; ordrng 1 WB07T10725 (control panel)
We serviced a
LG DRYER-ELECTRIC
Model 310KWRE1Z550
Near Rowlett, TX 75089
John
Job Details:
04/29/2022
"Customer concern dryer not drying well and giving D90 code. Vent checked unit while disconnected from home ventilation, tests Green. Vent checked unit while connected to home ventilation, fails Red. Advised Customer that vents will need to be cleaned inorder to fix issue. Machine functioning as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Buckley, WA 98321
Cameron M.
Job Details:
04/29/2022
"Customer concern is that dishwasher does not dry dishes. Found rinse aid dispenser empty. Cycle tested unit 3x via service mode, no issues. Cycle tested unit 3x on normal wash cycle, found main board intermittently not sending single to heater , causing poor drying result. Needs new main board. Advised customer work order requires auth. May take time to get part.; ordrng 1 W10906426 (cntrl-elec), states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB725BW0
Near Enumclaw, WA 98022
Cameron M.
Job Details:
04/29/2022
Customer concern is that washer produces ul error. Cycle tested unit 3x with customer provided load of four bath towels. Found no stored error codes in service mode. Found no mechanical issues at this time. Advised customer on proper loading practices. Also advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results.
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Buckley, WA 98321
Cameron M.
Job Details:
04/29/2022
"Customer concern is that washer does not fill, top rack does not wash. f6e3(suds) verified incoming water temperatures good 120 degrees. Verified inlet valve functioning properly. Cycle tested unit 10x, found top rack receives water supply but has low was pressure and no rotation. Found clogged chopper asm, causing poor wash quality on top rack . Cleared chopper asm cycle tested unit 3x, all checks good."
We serviced a
SAMSUNG DISHWASHER
Model DW80N3030US/AA 00
Near Spanaway, WA 98387
Cejay
Job Details:
04/29/2022
Customer concern is that dishwasher does not start.Leak error led on display. Found stuck float switch causing dishwasher not to start. Caused by oversuds condition. Advised customer on using high quality detergent.
We serviced a
KENMORE DISHWASHER
Model 6651565591
Near Tacoma, WA 98446
Cejay
Job Details:
04/29/2022
Customer concern is that dishwasher door does not latch. Found broken door latch causing latch plunger not to operate. Needs new latch and door plunger. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 WP3380854 (BOLT-LATCH) and 1 WP3368955 (Pin) and 1 3369457 (Latch)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45H7000EW/A2 02
Near Sachse, TX 75048
John
Job Details:
04/29/2022
Customer concern dryer not heating. Confirmed dryer not heating. Found open heating element causing unit not to heat. Replaced heating element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
LG WASHER-TOPLOAD
Model WT5480CW
Near Garland, TX 75040
John
Job Details:
04/29/2022
Installed previously ordered inlet valve assy. All checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSR8233EQ1
Near Dallas, TX 75225
John
Job Details:
04/29/2022
"Customer concern washer making loud noise while spinning. Found gearcase failed and leaking causing very loud high pitch screeching sound while unit is spinning. Needs new gear case and coupler.; ordrng 1 3360629 (gear case) and 1 285753A (coupling,motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Tacoma, WA 98446
Cameron M.
Job Details:
04/29/2022
"Customer concern is that dishwasher does not wash properly, not heating. Tested incoming water temperatures 103.6 , poor . Tested unit via service mode confirmed element function. Advised customer water heater needs to be turned up to allow sufficient incoming water temperatures. Also advised customer on using high quality detergent for best wash results. Advised customer on using rinse aid for optimal drying results. No mechanical issues at this time."
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Allen, TX 75013
Chris
Job Details:
04/29/2022
"Customer concern is unit stopping after different times in cycle. Customer showed video of failure. Machine stopping like its being paused. Found signs of moisture in control panel. Will need new panel and latch. ; ordrng 1 AGL75172610 (PANEL ASSEMBLY,CONTROL) and 1 MFG63958701 (LOCKER,LOCK)"
We serviced a
KENMORE DISHWASHER
Model 665.13463K902
Near Frisco, TX 75033
Chris
Job Details:
04/29/2022
Replaced sump assembly. Tested. Unit checks good.
We serviced a
OTHER DISHWASHER
Model SHX53T55UC/02
Near Plano, TX 75023
Chris
Job Details:
04/29/2022
Replaced heat pump. Tested. Unit checks good.
We serviced a
KENMORE REFRIGERATOR
Model 10650045712
Near Plano, TX 75074
Chris
Job Details:
04/29/2022
Customer concern is light not coming on in ff section. Customer tried replacing bulb. Found socket getting power but no light. Will need new light socket and bulb. ; ordrng 1 W11447232 (Socket) and 1 40A15 (40watt 15amp incande)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Mesquite, TX 75150
Patrick
Job Details:
04/29/2022
Replaced steam valve. Tested unit. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW0
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/29/2022
"Customer concern is that washer produces brownish liquid, and unit not spinning out completely. F0e3(overload) f0e5 (off balance load) found failed tub seal,causing unit to leak water through center shaft into gearcase. Needs new gearcase, clutch, stator, and slider. Customer declined repair at this time."
We serviced a
KENMORE REFRIGERATOR
Model 11173022020
Near Farmers Branch, TX 75234
Chris
Job Details:
04/28/2022
Customer concern is unit not making ice. Found icemaker getting water but won't cycle consistently. Will need to replace icemaker. ; ordrng 1 30122-0041901-00 (Icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KUDP01FLSS1
Near Dallas, TX 75230
Chris
Job Details:
04/28/2022
Replaced dispenser. Tested with customer. Unit checks good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Richardson, TX 75081
Chris
Job Details:
04/28/2022
Replaced heater. Tested. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020UW/AA 01
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/28/2022
"Customer concern is that dishwasher fan intermittently makes knocking noise during operation, door slowly falls down. Lower spray arm does not remain engaged. Found loose door springs, causing door to fall open. Adjusted door springs. Also found worn lower spray arm cup, causing spray arm to disengage from sump assembly. Found fan making contact with hosing, causing noise during operation. Also found soap build-up in fan housing causing fan to make noise. Found hard water build up, causing case break overflow. Also found leaking sup seal, causing leak error during operation. Needs new fan asm,sump assembly, lower spray arm, and case break. Requires auth. ; ordrng 1 DD82-01246A (SVC ASSY-SUMP) and 1 DD94-01054A (SVC ASSY-CASE VEN) and 1 DD62-00050A (SVC ASSY-Sump gasket) and 1 DD82-01120A (ASSY-NOZZLE LOWER)"
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA00
Near Irving, TX 75060
John
Job Details:
04/28/2022
Installed previously ordered water valve assy. All checks good.
We serviced a
SAMSUNG RANGE
Model NX60T8311SS/AA
Near Dallas, TX 75228
Patrick
Job Details:
04/28/2022
"Customer concern, low gas pressure. Verified. Oven burner half lit, griddle burner 1/5 lit. Incoming has pressure verified by two separate plumbers. Gas regulator has been replaced. Ahs to place under review for replacement. Auth code: 173pjpl"
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Irving, TX 75063
John
Job Details:
04/28/2022
"Customer concern dryer taking to long to dry. Vent tested unit while hooked up to ventilation, failed RED. Disconnected ventilation, unit passes green. Advised Customer that vents need to be cleaned to avoid further damage to unit."
We serviced a
GE DRYER-ELECTRIC
Model GTD42EASJ2WW
Near Coppell, TX 75019
John
Job Details:
04/28/2022
Customer concern cycle select knob hard to turn. Confirmed knob difficult to turn and sticking in certain places. Needs new timer. Customer declined repair at this time.
We serviced a
FRIGIDAIRE COOKTOP
Model FGC30S4ASB
Near Richardson, TX 75081
John
Job Details:
04/28/2022
"Customer concern cooktop not lighting properly, has to use match to light. Found spark module receiving voltag but not lighting unit. Also found all ignitors corroded and or cracked. Needs new spark module and ignitors.; ordrng 1 316135702 (spark module) and 4 318148700 (ignitor,top burner)s"
We serviced a
KENMORE REFRIGERATOR
Model 111.75505120
Near Rockwall, TX 75087
Chris
Job Details:
04/28/2022
Customer concern is frost building up on side of freezer drawer. Found gap in seal on bottom left corner. Used heat gun to close gap and seal freezer drawer. Cleaned frost. Unit checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW4
Near Rockwall, TX 75087
Chris
Job Details:
04/28/2022
Customer concern is unit loud. Found bearing in gearcase failed causing loud noise during spin. Will need new gearcase. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider)
We serviced a
MAYTAG DRYER-GAS
Model DG303
Near Garland, TX 75042
Chris
Job Details:
04/28/2022
Customer concern is unit making loud noise. Found blower wheel is stripped. Will need to replace blower wheel. ; ordrng 1 Y303836 (blower wheel)
We serviced a
GE RANGE
Model JB258DM1WW
Near Tacoma, WA 98498
Cejay
Job Details:
04/28/2022
"Called customer, gave code to front door and permission to enter the home.Customer concern is that FR burner is not heating.Found open element causing Bruner not to heat. Needs new element. Follow up scheduled for 05/04 1-5pm; ordrng 1 WB30X31057 (8 surface burner wit)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Tacoma, WA 98498
Cejay
Job Details:
04/28/2022
Customer concern is that washer would agitate for a few seconds and then hum. Pulled error codes via service mode. F2E1. cleared codes. Preformed calibration cycle. Checked all washer functions via manual diagnostic service. Preformed automatic diagnostic test cycle. Cycle tested unit with a load. Found small hole in drain hose causing leak during drain cycle. Follow up scheduled for 05/04 1-5pm; ordrng 1 W11244231 (hose)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED9750WW1
Near Tacoma, WA 98499
Cejay
Job Details:
04/28/2022
"MPA check on dryer. Preformed airflow test failed (yellow). Preformed temperature checks good. Visually inspected belt, rollers,idler pully and fan wheel. All checks good. Excess lint build up inside dryer cabinet along with debris inside lint chute. Vacuumed excess lint from dryer cabinet and debris from lint chute. All check good"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FC1
Near Plano, TX 75093
Chris
Job Details:
04/28/2022
Replaced lock. Tested. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Plano, TX 75025
Chris
Job Details:
04/28/2022
Replaced main board and control panel. Tested. Unit checks good.
We serviced a
SAMSUNG REFRIGERATOR
Model RF261BEAESR/AA 04
Near Mesquite, TX 75150
Patrick
Job Details:
04/28/2022
"Customer concern, fz fan making loud noise when running, water on floor of ff section. Cleared ff drain, removed ice deposits from fz fan. All checks good."
We serviced a
GE WASHER-FRONTLOAD
Model GFW450SSM1WW
Near Frisco, TX 75035
Chris
Job Details:
04/28/2022
Customer concern is unit leaking from door and making grinding noise. Cleaned debris that was on door glass making contact with seal. Also removed debris from pump. Tested unit with customer. No leaks. Checks good.
We serviced a
GE DISHWASHER
Model GDT720SS4FSS
Near Frisco, TX 75034
Chris
Job Details:
04/28/2022
Customer concern is unit won't power on. Found wires going to touch panel are rubbed through causing no power to panel. Repaired wires. Tested with customer. Unit checks good.
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Forney, TX 75126
Patrick
Job Details:
04/28/2022
"Replaced case sensor, all checks good at this time."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS0
Near Irving, TX 75060
Patrick
Job Details:
04/28/2022
"Customer concern, Ice mold falling from ice maker, not producing ice. Verified. Mold deformed. Must replace ice maker. Sears to order part. ; ordrng 1 5304525923 (Ice maker)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 11066132411
Near Gig Harbor, WA 98335
Cejay
Job Details:
04/28/2022
Customer concern is that dryer does not spin. Visually Checked belt good. Found open thermal fuse causing dryer not to operate. Needs new thermal fuse. Installed new thermal fuse. Preformed airflow test failed (red)Advised customer dryer vent needs service before resuming normal operation of the dryer customer signed airflow acknowledgement.; used 1 WP3392519 (FUSE-THRML) from stock
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Dallas, TX 75249
John
Job Details:
04/28/2022
Customer concern washer not starting cycle. Customer advised that unit fillis with to much water intermittently. Found drain pump receiving proper voltage but humming and not spinning. Also found stuck pressure switch causing unit to over fill. Needs new drain pump and pressure switch.; ordrng 1 DC31-00187A (Drain pump) and 1 DC96-01703N (Pressure switch)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV42H5200EF/A3
Near Grand Prairie, TX 75052
John
Job Details:
04/28/2022
Customer concern dryer not heating. Confirmed dryer not heating. Found open heating element causing unit not to heat. Replaced element from truck stock. All checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock
We serviced a
KENMORE WASHER-FRONTLOAD
Model 41744152400
Near Gig Harbor, WA 98332
Cejay
Job Details:
04/28/2022
Customer concern is that washer goes out of balance.Appliance date April 2005 Leveled washer. Cycle tested washer with a load twice. Advised customer overloading and homemade pedestal are likely cause of out of balance issues. No mechanical issues at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XW1
Near Tacoma, WA 98446
Cejay
Job Details:
04/28/2022
"Customer concern is that washer does not drain intermittently. Pulled error codes via service mode F5E1,F9E1, Cleared error codes. Calibrated washer. Cycled lid lock multiple times via manual service test mode. Filled and drained washer multiple times via manual service mode. Stress test on drain pump. Ran automatic diagnostic test cycle."
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS1
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
04/28/2022
"Customer concern is that dishwasher does not power on and start cycle, unit also not draining. Tested ohms reading of drain pump, Tested good. Tested continuity of heater, good continuity. Found open thermal fuse, causing no power condition. Needs new fuse. Installed new thermal fuse. Cycle tested unit, all checks good. ; used 1 W10258275 (BI-METAL THERMAL FUSE) from stock"