We serviced a
KENMORE WASHER-FRONTLOAD
Model 41744152400
Near Gig Harbor, WA 98332
Cejay
Job Details:
04/28/2022
Customer concern is that washer goes out of balance.Appliance date April 2005 Leveled washer. Cycle tested washer with a load twice. Advised customer overloading and homemade pedestal are likely cause of out of balance issues. No mechanical issues at time of service.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XW1
Near Tacoma, WA 98446
Cejay
Job Details:
04/28/2022
"Customer concern is that washer does not drain intermittently. Pulled error codes via service mode F5E1,F9E1, Cleared error codes. Calibrated washer. Cycled lid lock multiple times via manual service test mode. Filled and drained washer multiple times via manual service mode. Stress test on drain pump. Ran automatic diagnostic test cycle."
We serviced a
KITCHENAID DISHWASHER
Model KUDS03FTSS1
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
04/28/2022
"Customer concern is that dishwasher does not power on and start cycle, unit also not draining. Tested ohms reading of drain pump, Tested good. Tested continuity of heater, good continuity. Found open thermal fuse, causing no power condition. Needs new fuse. Installed new thermal fuse. Cycle tested unit, all checks good. ; used 1 W10258275 (BI-METAL THERMAL FUSE) from stock"
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0DG
Near Sumner, WA 98391
Cameron M.
Job Details:
04/28/2022
"Customer concern is that washer leaks approximately 1/3 cup of water. Found hard water build up on sealing surface of glass, causing unit to leak from bottom of door during operation. Cleaned class cycle tested, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Spanaway, WA 98387
Cejay
Job Details:
04/27/2022
Customer concern is that washer is making a rattling noise during operation. Found failed transmission causing loud noise during operation needs new transmission and clutch assembly. Advised customer u it will need to be made accessible for repair. Requires auth.; ordrng 1 DC31-20014C (DC31-20014C) and 1 DC97-18439B (ASSY CLUTCH)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near The Colony, TX 75056
John
Job Details:
04/27/2022
"Customer concern unit it not washing properly and spray arms don't seem to be spinning also not draining solid food particles. Customer advised that unit will not drain out pieces of pasta and corn. Checked for error codes, none found. Ran diagnostic cycle, all checks good.Found upper and lower spray arms clogged causing spray arms not to spin and creating poor wash condition. Advised customer about rinsing large food particles off of dishes before loading them into dishwasher. Needs new spray arms.; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)"
We serviced a
KENMORE REFRIGERATOR
Model 79579043313
Near Garland, TX 75043
Patrick
Job Details:
04/27/2022
"Customer concern, im inop. Lower door shelf broken. Confirmed. Im test passed, no fault detected. Must order shelf to resolve issue. ; ordrng 1 Man62749601 (Door shelf)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EW0
Near Garland, TX 75043
Patrick
Job Details:
04/27/2022
Replaced infinite switches. All checks good
We serviced a
GE DRYER-ELECTRIC
Model GTD65EBSJ4WS
Near Plano, TX 75093
John
Job Details:
04/27/2022
Customer concern dryer stopping during operation. Found door latch failing intermittently causing door to open and unit to stop. Needs new door latch.; ordrng 1 WE01X25316 (dryer latch)
We serviced a
GE REFRIGERATOR
Model GSF25JGCBBB
Near Dallas, TX 75248
Patrick
Job Details:
04/27/2022
"Customer concern, ff section no cool. Confirmed. Found evaluator frosted over. Jump defrost terminals, no heat. Must replace heater assy. ; ordrng 1 WR51X10055 (Heater and breaker)"
We serviced a
LG WASHER-TOPLOAD
Model WD100CV
Near Dallas, TX 75230
Patrick
Job Details:
04/27/2022
"Customer concern, lower unit latch broken. Confirmed. Must replace lid assy; ordrng 1 AGM75369502 (Lid assy)"
We serviced a
KENMORE REFRIGERATOR
Model 79551833410
Near Frisco, TX 75034
Chris
Job Details:
04/27/2022
"Customer concern ice is building up on side of icemaker and into ice bin. Found when icemaker fills it is flowing out the side of the funnel causing ice. Will need new icemaker assembly. ; ordrng 1 EAU61004410 (MOTOR, AC DISPENSER)"
We serviced a
KENMORE REFRIGERATOR
Model 7957402411
Near Frisco, TX 75034
Chris
Job Details:
04/27/2022
Customer concern is unit not making ice. Found icemaker is not cycling and has a lot of calcium build up. Will need new icemaker assembly. ; ordrng 1 EAU62563503 (Icemaker)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/27/2022
"Installed previously ordered sump assembly,diverter and grommet. Cycle tested unit 3x, found checks good ; used 1 WPW10538166 (GROMMET) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model LEQ9858LW0
Near Wylie, TX 75098
Chris
Job Details:
04/27/2022
Customer concern is dryer overheating. Tested dryer temp and is within normal range. Instructed customer on load size to prevent clothes touching grate.
We serviced a
LG WASHER-FRONTLOAD
Model WM3670HWA
Near Balch Springs, TX 75180
Patrick
Job Details:
04/27/2022
"Customer concern, error code ue, unbalanced error. Water in tub. Drain trap clear. Drain pump impeller loose on shaft. Must replace drain pump from truck stock. New part faulty, must order drain pump. ; ordrng 1 4681EA2001T (Drain pump), used 1 4681EA2001T (Drain pump) from stock"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW94HEXW2
Near Tacoma, WA 98499
Cejay
Job Details:
04/27/2022
Customer concern is that washer shown F9E1 error code and shut off. Pulled error codes via service mode F9E1. Cleared codes. Che ked drain line for clogs. Inspected pressure line for holes/kinks. Found small kink in pressure line. Stressed tested drain pump no issues. Advised customer is issues persist to call and schedule another appointment.
We serviced a
GE DISHWASHER
Model GLD2850T05CS
Near Gig Harbor, WA 98332
Cejay
Job Details:
04/27/2022
Customer concern is that dishwasher is loud and poor wash performance. Found debris in drain trap. Vacuumed out drain trap cycle tested dishwasher noise still present. Needs new wash pump. Requires Auth.; ordrng 1 WD26X10053 (mechanism asm)
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV/01
Near Tacoma, WA 98444
Cejay
Job Details:
04/27/2022
Installed previously ordered lid lock. Verified functionality of lock. All checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Puyallup, WA 98373
Cameron M.
Job Details:
04/27/2022
"Installed previously ordered element. Found seized right rear roller, causing noise during operation. Needs new rear right roller. Installed new roller. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. ; used 1 DC97-16782E (DRUM ROLLER W/BEARING) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/27/2022
"Installed previously ordered parts, cycle tested unit, all checks good advised customer on regular cleaning intervals for optimal performance. Advised customer on using high quality detergent for best wash results"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Grand Prairie, TX 75052
John
Job Details:
04/27/2022
"Customer concern dryer not heating. Confirmed unit not heating. Found open heating element causing unit not to heat. Replaced heating element from truck stock. All checks good.; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7230HW0
Near Dallas, TX 75211
John
Job Details:
04/27/2022
Customer concern washer not powering on and lid locked. Found 120 VAC at control board but not powering on. Was able to read model number through gap in lid with flashlight. Needs new control board. ; ordrng 1 W11419171 (Control Board)
We serviced a
SAMSUNG DRYER-GAS
Model DV448AGW/XAA
Near Dallas, TX 75225
John
Job Details:
04/27/2022
"Customer concern dryer not heating properly and door is cracked. Temp check dryer, all checks good. Unit failed vent check (red)Red. Found outer door glass cracked. Advised customer about getting vents cleaned and the importance of air flow in unit. Needs new outer door glass.; ordrng 1 DC64-01552A (Outer door glass)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED49STBW1
Near Wylie, TX 75098
Chris
Job Details:
04/27/2022
Replaced seal and catch. Unit checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE50R5200W/A3
Near Forney, TX 75126
Patrick
Job Details:
04/27/2022
"Customer concern, unit not heating, making loud vibration during use. Confirmed. Found element open, idler pulley seized, replaced from truck stock. Good heat, good tumble, noise remains. Found broken blower wheel. Must replace. ; ordrng 1 DC67-00180B (Blower wheel), used 1 DC97-14486A (Element), and 1 :DC93-00634A (Idler) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13543N412
Near Rowlett, TX 75089
John
Job Details:
04/27/2022
"Customer concern dishwasher rack is broken. Found both adjusters missing wheels, 3 track guides missing wheels as well as one rail missing. Needs new adjusters, tracks and track guides. AHS to supply parts.; ordrng 2 W10712395 (adjuster)s and 2 WP3385089 (track)s and 2 WP8565925 (stop)s and 2 WPW10082861 (stop)s and 4 WPW10078083 (dishrack wheel)s"
We serviced a
KENMORE REFRIGERATOR
Model 11173035911
Near Forney, TX 75126
Patrick
Job Details:
04/27/2022
"Customer concern, not making ice. Ice bin empty, ice mold fill, fill tube clear, temperatures in range. Failed force harvest. Must replace ice maker. P/n 30122-0043600-00; O-emld tckt"
We serviced a
GE RANGE
Model JGS760SEL3SS
Near Tacoma, WA 98418
Cameron M.
Job Details:
04/27/2022
"Customer concern is rang produces f350 error during oven operation. Found f350 (cooling fan speed error) present. Cycle tested unit via newfi device. Found cooling fan locked in place by food debris, causing fan to nor run and achieve 200rpms. Cleared food debris cycle tested unit 10x. All checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX700XL2
Near Puyallup, WA 98372
Cejay
Job Details:
04/27/2022
Customer concern is that washer will stop in the middle of the cycle intermittently. Pulled error codes via service mode F9E1 long drain. Checked drain line for clog. Calibrated washer. Cycle tested washer with a load no issues. Advised customer on proper loading practices. All. Heck good.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/27/2022
"Customer concern is that dishwasher does not drain. Cycle tested unit 10x found dead spot in drain pump, causing unit to not drain. Needs new drain pump. Follow up visit scheduled for 5/3 1-5; ordrng 1 DD81-02635A (SVC PUMP-DRAIN)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Graham, WA 98338
Cameron M.
Job Details:
04/27/2022
"Installed previously ordered heater,cycle tested unit 3x. All checks good. Customer declined to retain leaking parts"
We serviced a
GE WASHER-TOPLOAD
Model WPGT9360E0PL
Near Wylie, TX 75098
Chris
Job Details:
04/27/2022
On arrival customer stated after using machine since previous repair the tub ring started shredding. Noticeable the basket was grinding on tub ring. Tub ring and basket damaged. Will need new basket and tub ring as well. ; ordrng 1 WH45X10054 (balance asm) and 1 WH45X10056 (tub asm - inner) and 1 WH44X10117 (cover assembly tub)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LXR7244JQ1
Near Spanaway, WA 98387
Cejay
Job Details:
04/27/2022
Customer concern is that washer does not advance past rinse cycle. Found failed timer causing washer not to advance through cycles. Needs new timer. Follow up scheduled for 05/5 8-12pm.; ordrng 1 WP3953146 (timer)
We serviced a
LG DRYER-ELECTRIC
Model DLEX3570V
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
04/26/2022
"Customer concern is that dryer does not tumble. Found belt twisted and disengaged from motor. Reinstalled belt cycle tested unit 3x, with load. All checks good."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068932792
Near Tacoma, WA 98407
Cejay
Job Details:
04/26/2022
Door switch was unplugged. Reconnected door switch. Cycle tested unit all checks good
We serviced a
KENMORE DRYER-ELECTRIC
Model 11061402311
Near Spanaway, WA 98387
Cejay
Job Details:
04/26/2022
No issues found at time of service
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model LSQ9564MQ0
Near Spanaway, WA 98387
Cejay
Job Details:
04/26/2022
Customer concern is that washer is not spinning clothes out all the way. Cycle tested washer with a load all checks good. Advised customer on proper loading practices.
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2468UF1A
Near Spanaway, WA 98387
Cejay
Job Details:
04/26/2022
Customer concern is that dishwasher top rack is loose and wheel is damaged. Found wheel carrier loose and not seating properly. Also found damaged front right wheel on top rack. Needs new rack adjusters. Follow up scheduled for 5/10 8-12 pm.; ordrng 2 5304506530 (RACK ADJUSTMENT)s
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4800BQ0
Near Orting, WA 98360
Cameron M.
Job Details:
04/26/2022
"Customer concern is that washer does not spin and complete cycle. During initial inspection found unit has failed tub bearing causing noise during spin cycle. Also found actuator unable to locate was and spin locations, causing unit to not perform agitate and spin cycles. Found drive belt heavily worn. Also found evidence of grease being slung during operation.found failing tub seal, causing slow leak during operation. Found failed suspension rods, causing unit to go out of balance Needs new suspention rods ,gearcase ,belt ,pulley kit ,actuator customer declined to repair at this time."
We serviced a
LG DISHWASHER
Model LDT7808BD
Near Dallas, TX 75238
Patrick
Job Details:
04/26/2022
"Customer concern, just after cycle start displays ie. Verified. If inlet error. Good pressure to valve, good fill, fault in flow meter. Must replace case break. Estimate ok'd by customer. ; O-emld tckt"
We serviced a
GE DISHWASHER
Model GDT720SSF4SS
Near Frisco, TX 75035
John
Job Details:
04/26/2022
Installed previously ordered door hinge. All. Checks good
We serviced a
LG DRYER-ELECTRIC
Model DLEX3570V
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
04/26/2022
"Customer concern is that dryer makes noise during operation. Cycle tested unit 10x, found no mechanical defects at time of service."
We serviced a
KENMORE REFRIGERATOR
Model 795.74023.410
Near Murphy, TX 75094
John
Job Details:
04/26/2022
Customer concern refrigerator and freezer not cooling. Found both fans and compressor running and not cooling. Needs new sealed system. Sears to supply parts.; ordrng 1 TCA38151706 (Compressor) and 1 ACG73645004 (Condenser Coil) and 1 ADL73981008 (Freezer Evap.) and 1 ADL73341415 (Refrigerator Evap.) and 1 ADH73150210 (Filter dryer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV976FDEM01
Near Richardson, TX 75082
John
Job Details:
04/26/2022
Customer concern that freezer making loud noise and building ice on evaporator coil. On arrival unit was unplugged and defrosted. Found failed freezer defrost sensor cause ice to build up on fan. Needs new evap fan with harness. Sears to supply parts.; ordrng 1 W11109595 (motor-evap)
We serviced a
GE DISHWASHER
Model GDT695SSJ2SS
Near University Place, WA 98466
Cejay
Job Details:
04/26/2022
Customer concern is that dishwasher is not turning on.120v at junction box. Service diagnostic led solid on. Communication lost between UI and MC. Needs new top logic board. Advised customer parts show out of stock and may take time to recive.; ordrng 1 WD21X23462 (kit svc ui top logic)
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5105HW0
Near Irving, TX 75060
Patrick
Job Details:
04/26/2022
"Customer concern, unit not filling. Verified. F6e6 water hazard, f8e1 long fill, f0e4 water temp. Found improper voltage supplied to control from emi filter. Good 120vac to emissions filter. Unit plugged into ungrounded circuit. Must replace emi filter and main control. Also found cracked valve solenoid. Must replace valve. ; ordrng 1 W11614635 (Emi filter) and 1 W11543997 (Control) and 1 W11165546 (Inlet valve)"
We serviced a
SAMSUNG DISHWASHER
Model DMT800RHS/XAA
Near Dallas, TX 75205
Patrick
Job Details:
04/26/2022
"Replaced drain pump, replaced 8 lower rack wheels. On disassembly, found broken lh adjuster lever. Not included in kit. Must order adjuster lever. ; ordrng 1 DD82-01121B (Svc assy)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
04/26/2022
"Customer concern is that washer does not power on and start cycle. Attitude power unit ,unresponsive. Entered service mode, found f6e2 (communication error ui cannot hear acu). Tested voltage to unit good 120v supply found failed acu board, causing unit to not power and start cycle. Needs new main board. Follow up visit scheduled for 5/9 1-5 ; ordrng 1 W11429620 (CNTRL-ELEC)"
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050US/AA 01
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
04/26/2022
"Customer concern is that dishwasher produces LC error code and will not start cycle. Found unit actively producing LC (leak detected) error. Found failed sump seal,causing water leak during operation. Needs new sump assembly. Advised customer sump assembly shows NLA. Customer declined repair at this time."
We serviced a
KENMORE DRYER-ELECTRIC
Model 11068932792
Near Tacoma, WA 98407
Cejay
Job Details:
04/26/2022
Customer concern is that dryer made a strange noise and then would not turn on. Preformed airflow test failed (yellow). Preformed temperature checks good. Found clogged lint chute. Removed debris from lint chute. Vacuumed excess lint from dryer cabinet. Advised customer is issues persist to replace motor and blower wheel. Customer declined repair at this time.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC200XW1
Near Tacoma, WA 98406
Cejay
Job Details:
04/26/2022
Customer concern is that dryer does not turn on and timer control knob broke off. Found open thermal fuse causing dryer not to start. Also found timer control knob shaft broken causing cycle selection not to operate. Needs new thermal fuse and timer. SHS to supply. SHS ships DTC. Requires Auth.; ordrng 1 WP3392519 (thermal fuse) and 1 W10894766 (timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM00
Near Dallas, TX 75210
Patrick
Job Details:
04/26/2022
"Customer concern, fridge handle keeps breaking. Must replace. ; ordrng 1 W10837029 (Handle stainless)"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW4
Near Dallas, TX 75211
Patrick
Job Details:
04/26/2022
"Customer concern, not drying on automatic cycles. Overheating on towels and bulky, intermittent squeeking noise. Air test passed green. F2e1 ui stuck key, f4e3 restricted airflow. Airflow auto test passed. 105* discharge temp on low, 150* on high. Unable to replicate fault. Found seized idler pulley. Replaced idler pulley from from truck stock. Tested unit. All checks good. ; used 1 W10837240 (BRACKET) from stock"
We serviced a
GE DRYER-ELECTRIC
Model DHDSR46EG1WW
Near Buckley, WA 98321
Cameron M.
Job Details:
04/26/2022
"Customer concern is that timer is locked in one position and dryer does not run cycle. Found seized timer, causing customer inability to set correct cycle and start cycle. Also found cycle selection knob broke as result of seized timer. Preformed airflow test, failed (red). Needs new knob and timer. Advised customer dryer vent duct needs to be cleaned asap, before use continues on dryer to prevent damage to heating components. Advised dryer vent hose needs to be shortened to allow sufficient airflow. Follow up visit scheduled for 5/2 1-5; ordrng 1 WE1M654 (knob) and 1 WE4M533 (dryer timer)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9750WW01
Near Garland, TX 75040
John
Job Details:
04/26/2022
Came to install inner and outer tub and basket. Found that parts that where ordered are incompatible with unit. Unable to repair washer. Contacted AHS for replacement. Auth. 346AGRA
We serviced a
KENMORE REFRIGERATOR
Model 111.61215611
Near Dallas, TX 75228
John
Job Details:
04/26/2022
Customer concern refrigerator not cooling properly. Found evap fan working intermitently cause unit not to cool properly. Needs new evap fan. Sears to supply parts.; ordrng 1 60159-0011800 (Fan motor)
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW6630HW0
Near Spanaway, WA 98387
Cejay
Job Details:
04/26/2022
"Customer concern is that washer is not draining and leaks intermittently. Visually inspected drain pump and line for clogs. Removed debris from drain pump causing noise during operation. Pulled error codes via service mode.F0E2x2 oversuds F5E4 door not open, F8E1valve failure ,F0E5 unbalanced load. Cleared error codes. Cycle diagnostics test shows all valves are working. Cycle tested unit with a load all checks good. Advised customer on proper loading practices."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX600XW0
Near Garland, TX 75043
Patrick
Job Details:
04/25/2022
"Customer concern, unit not heating. Found open element. Must replace from truck stock. Customer ok'd estimate. Changed, element, removed lint, tested unit. All checks good. ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model TEDX640JQ1
Near Garland, TX 75042
Chris
Job Details:
04/25/2022
Customer concern is unit not heating. Found bad thermal cutoff. Replaced cutoff. Tested. Unit checks good. ; used 1 279816 (THERMAL CUT OFF HI) from stock
We serviced a
GE DISHWASHER
Model CDT725SSF4SS
Near Frisco, TX 75035
Chris
Job Details:
04/25/2022
Replaced drain hose. Tested. Unit checks good.
We serviced a
ELECTROLUX WALL OVEN
Model EW30EW65GW6
Near Eatonville, WA 98328
Cejay
Job Details:
04/25/2022
"Customer concern is that wall oven has been showing F23 error code that constantly returns. As per Electrolux tech sheets replace oven fan and lights board, if problem persists replace display. Repair has been done multiple times issue still persists.Appliance age September 2010.Called Auth department. Cinch will not move forward with repair.Cinch will contact customer regarding options."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Buckley, WA 98321
Cameron M.
Job Details:
04/25/2022
Installed previously ordered terminal block and nuts cycle tested unit 3x. All checks good
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Murphy, TX 75094
Chris
Job Details:
04/25/2022
Replaces console previously ordered. Tested. Unit checks.
We serviced a
GE DISHWASHER
Model GDT530PSD4SS
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/25/2022
"Installed previously ordered seal and door gasket. Cycle tested unit 3x, all checks good."
We serviced a
LG WASHER-FRONTLOAD
Model WM0642HW
Near Wylie, TX 75098
Chris
Job Details:
04/25/2022
Customer concern is unit loud during spin. Found rusted and bad tub bearing. Also basket support broken. Parts are showing discontinued. ; ordrng 1 AJQ35154204 (Rear tub) and 1 3551ER0003U (Front tub) and 1 3045ER1006E (Basket) and 1 4036ER4001B (Gasket)
We serviced a
GE WASHER-TOPLOAD
Model n/a
Near Grand Prairie, TX 75051
Patrick
Job Details:
04/25/2022
Work order was set to incorrect address. Costumer must recreate appointment with proper address.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW
Near Dallas, TX 75211
Patrick
Job Details:
04/25/2022
New part does not match old part. Correct part number ordered. Incorrectly packaged. Must reorder. ; ordrng 1 WP3951744 (Agitator complete)
We serviced a
FRIGIDAIRE RANGE
Model LFEF3054TDG7TH
Near Dallas, TX 75203
Patrick
Job Details:
04/25/2022
Replaced infinite sw and control. Tested unit. All checks good.
We serviced a
KENMORE RANGE
Model 79092702013
Near Tacoma, WA 98443
Cameron M.
Job Details:
04/25/2022
"Installed previously ordered timer and overlay. Cycle tested unit 3x, all checks good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Tacoma, WA 98406
Cejay
Job Details:
04/25/2022
Customer concern is that dishwasher top rack has fallen and soap dispenser gets stuck closed. Found top rack adjusters right side have separated from the wheel. Soap dispenser will intermittently get stuck in closed position. Needs new adjusters kit and soap dispenser assembly. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 W10861000 (detergent dispenser) and 1 W10712395 (adjuster)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV45K6500EV/A3
Near Lakewood, WA 98499
Cejay
Job Details:
04/25/2022
Customer concern is that dryer was not heating up but is working now. Preformed airflow test pass (green). Temperatures checks good. Cleaned and calibrated moisture sensors. Unit operating as designed at time of service.
We serviced a
KENMORE DISHWASHER
Model GLD4560R00SS
Near Rockwall, TX 75087
Chris
Job Details:
04/25/2022
Replaced pump and hose. Tested. Unit checks good.
We serviced a
WHIRLPOOL OTHER
Model WRS315SDHB00
Near Rowlett, TX 75088
Chris
Job Details:
04/25/2022
Customer concern is unit not making ice. Tested icemaker. Icemaker fills good but won't stop cycling. Will need new icemaker. ; ordrng 1 WPW10300022 (icemaker)
We serviced a
LG WASHER-FRONTLOAD
Model WM9000HVA
Near Rowlett, TX 75088
Chris
Job Details:
04/25/2022
Replaced ui board. Tested. Unit checks.
We serviced a
KITCHENAID WALL OVEN
Model KEBC101KBL0
Near Rowlett, TX 75088
Chris
Job Details:
04/25/2022
Replaced hinges that were previously ordered. Unit checks good.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESPM1DG
Near Dallas, TX 75235
Patrick
Job Details:
04/25/2022
"Customer concern, washer leaking during use. Verified leak from water only connection. Tightened connection. Leak has ceased. All checks good."
We serviced a
LG OTHER
Model LMXC23746D/00
Near Garland, TX 75043
Patrick
Job Details:
04/25/2022
"Customer concern, unit not cooling. Verified. Both compartments room temp. Compressor running but extremely hot. No cooling function. Compressor has failed. Must replace. Unit purchase date suggests that factory warranty applies to sealed system repairs. Customer to contact manufacturer directly."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4816FW2
Near Dallas, TX 75231
Chris
Job Details:
04/25/2022
Customer concern is unit won't wash or spin. Error code for basket spin speed. Tested motor capacitor and reading 0mf. Motor tests good for correct ohms. Will need new motor capacitor. ; ordrng 1 W11158830 (Capacitor)
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA52M7750AV/A4 02
Near Enumclaw, WA 98022
Cameron M.
Job Details:
04/25/2022
"Installed previously ordered drain pump, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Buckley, WA 98321
Cejay
Job Details:
04/25/2022
Customer concern dishwasher does not turn on. Voltage check shows 6 volts to dishwasher at junction box. Ran extension cord to dishwasher from another outlet. Dishwasher powers on and cycle tested unit. Advised customer electrician is needed.
We serviced a
MAYTAG DISHWASHER
Model MDB8751AWS
Near Buckley, WA 98321
Cejay
Job Details:
04/25/2022
Customer concern is that dishwasher intermittently does not turn on. Found control panel intermittently does not respond to commands and leds on display do not light up fully. Needs new control panel and main control. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 6-919829 (Control panel) and 1 WPW10218826 (cntrl-elec)
We serviced a
GE WASHER-TOPLOAD
Model GTW480CPN0DG
Near Garland, TX 75040
Chris
Job Details:
04/22/2022
Customer concern is Customer unable to start or select cycle. Found control lock was turned on. Turned off control lock. Showed customer. Unit checks good
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN1WW
Near Garland, TX 75040
Chris
Job Details:
04/22/2022
"Customer concern is unit loud. Found bad bearing in gearcase causing loud noise during spin and leaking oil. Need new gearcase, pulley and belt. ; ordrng 1 WH03X29607 (PLATFORM TRANS ASM KIT) and 1 WH01X27538 (belt drive) and 1 WH05X24185 (clutch) and 1 WH03X32097 (TRANSMISSION PULLEY & NUT)"
We serviced a
KENMORE REFRIGERATOR
Model 10651762510
Near Dallas, TX 75231
Patrick
Job Details:
04/22/2022
"Customer concern, no ice production. Verified. Found torn wire harness through fz door. Ice maker failed harvest test 44. No power to ice maker. Must replace harness. Harness only available with whole door. Seats to rider parts. ; ordrng 1 LW10755685 (Fz door)"
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA50R5400AV/US 03
Near Tacoma, WA 98444
Cejay
Job Details:
04/22/2022
Installed previously ordered top cover assembly. Cycle tested unit all checks good.
We serviced a
ELECTROLUX DRYER-ELECTRIC
Model GLER341AS2
Near Tacoma, WA 98444
Cejay
Job Details:
04/22/2022
Customer concern is that dryer will not heat and makes a noise during operation. Preformed airflow test failed (red) found debris clogged vent chut. Also found stripped blower wheel. Needs new blower wheel assembly. After removing debris from vent chut preformed second airflow test failed (red) customer signed airflow acknowledgement. Advised customer parts show out of stock and may take time to recive.; ordrng 1 131775600 (blwr housing w/wheel)
We serviced a
SAMSUNG RANGE
Model NX58R4311SS/AA
Near Dallas, TX 75232
Patrick
Job Details:
04/22/2022
Replaced gas valve. Tested unit. All checks good at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU0
Near Forney, TX 75126
Patrick
Job Details:
04/22/2022
"Water in tub on arrival. Ran full rinse cycle, found large amount of suds in tub after cycle completion. Ran multiple fill/ drain cycles. Suds eliminated. Full 1 min drain, full water evacuation 3x in a row. All checks ok."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW0
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/22/2022
"Arrived to install new parts, found washplate seized to main gear case shaft . Needs new washplate and screw. Called authorization department for authorization of repair. 520joci; ordrng 1 W10902814 (washplate) and 1 W10752187 (screw)"
We serviced a
LG WASHER-TOPLOAD
Model WT5480CW
Near Rowlett, TX 75088
Chris
Job Details:
04/22/2022
"Customer concern is unit filled when off. Found fill valve solenoid failed causing valve not to close and keep filling with water. Unit needs new water valve. ; ordrng 1 AJU73213301 (VALVE ASSEMBLY,INLET)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSS2
Near Forney, TX 75126
Patrick
Job Details:
04/22/2022
"Customer concern, unit fills even when not in use. Found constant flow from inlet valve. Must replace inlet valve to correct issue. Turned off source water under sink. Found under sink valve leaking. Recommend licensed plumber replace source valve. ; ordrng 1 WPW10158389 (Inlet valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/22/2022
"Customer concern is that dishwasher lower spray arm does not rotate. Found Found failed diverter motor, causing lower spray arm to not rotate during wash cycle. Needs new sump, and motor. Follow up visit scheduled for 4/27 1-5; ordrng 1 W10832796 (sump) and 1 W10843811 (motor)"
We serviced a
GE WASHER-FRONTLOAD
Model GFW480SPK0DG
Near Puyallup, WA 98373
Cameron M.
Job Details:
04/22/2022
"Customer concern is that washer does not complete cycle. Via newfi device foundf00e5 .. x255 imc(machine inverter control) errors per surService bulletins , needs new inverter board. Also found warped basket support , causing out of balance conditions found rotor makeing contact with stator, causing grinding noise during spin cycle. Needs new basket ,rear tub,tub seal, rotor and stator, hall sensor and inverter board. Requires second man. Customer declined repair."
We serviced a
KENMORE RANGE
Model 628.9468894
Near Sumner, WA 98390
Cameron M.
Job Details:
04/22/2022
"Customer concern is that oven temperatures are higher than should be 300 degree setting is producing 400 degree temperatures. Preformed temperature checks in oven starting on bake at 300 degrees, found unit is over shooting temperatures by minimum of 100 degrees to high. Found found sticking contacts in infinite switch, causing unit to heat oven higher than set temperature. Needs new oven control switch and temperature switch. Advised customer parts show discontinued no longer available."
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC7ESWW0
Near Heath, TX 75126
Patrick
Job Details:
04/22/2022
"Replaced timer, ran normal cycle. Good fill, good agitate. All checks ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near University Place, WA 98466
Cejay
Job Details:
04/22/2022
Customer concern is that dishwasher is leaking from underneath. Found failed seal on heater and stripped nut terminal causing dishwasher to leak. Needs new heater and 2x nut terminals. Follow up scheduled for 05/06 1-5pm; ordrng 1 W11537778 (HEATER) and 2 W11538351 (NUT-TERMNL)s
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022954102
Near Buckley, WA 98321
Cejay
Job Details:
04/22/2022
"Customer concern is that washer makes a loud noise during agitation. Found transmission leaking oil causing noise during operation. Needs new transmission, clutch assembly and tub seal. SHS to supply. SHS ships DTC. Requires Auth.; ordrng 1 W10814296 (gasket) and 1 WP8299642 (clutch) and 1 3360629 (gear case)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Puyallup, WA 98374
Cejay
Job Details:
04/22/2022
Installed previously ordered vent assembly. Cycle tested unit all checks good.
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ5WS
Near Dallas, TX 75228
Patrick
Job Details:
04/22/2022
Replaced inlet valve. Tested unit. No drip. All checks good.