We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Allen, TX 75013
Chris
Job Details:
04/22/2022
Customer concern is unit is not washing. Found water channel that feeds spray arms was not connected causing poor water flow to top spray arm. No error codes. Ran test cycle. Tested circulation with cup test. Unit washing good. Instructed customer on hot water supply to dishwasher.
We serviced a
GE WASHER-TOPLOAD
Model HTW240ASK6WS
Near McKinney, TX 75069
Chris
Job Details:
04/22/2022
Replaced gearcase. Tested. Unit checks good.
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW7120HW0
Near McKinney, TX 75070
Chris
Job Details:
04/22/2022
Customer concern is unit leaking. Ran multiple test cycles. Could not recreate any leak. Saw no sign of standing water in cabinet. Instructed customer on fabric softener use in case water was not siphoning out of dispenser. Unit checks good
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5500FC1
Near Plano, TX 75093
Chris
Job Details:
04/22/2022
Customer concern is unit having trouble locking. Ran diagnostics. Error code f5e3 stored. Door is closing OK but lock intermittently not unlocking. Will need new door lock. ; ordrng 1 WPW10443885 (door lock)
We serviced a
OTHER OTHER
Model QT20000
Near Dallas, TX 75206
Chris
Job Details:
04/22/2022
Customer concern is hood not moving enough air. Tested hood. Blower and motor running good. Instructed customer this hood does not vent outside. Only recirculates air inside. Found no mechanical issues.
We serviced a
KENMORE DRYER-ELECTRIC
Model 11086873100
Near Graham, WA 98338
Cejay
Job Details:
04/22/2022
"Customer concern is that dryer is making a noise during operation and lint screen is broken. Found failed LR support wheel causing noise during operation. Needs new support wheel and lint screen. SHS to supply parts. SHS ships DTC; ordrng 1 349241T (support,roller) and 1 WPW10717210 (screen)"
We serviced a
FRIGIDAIRE LAUNDRY CENTER
Model FFLE4033QW0
Near Dallas, TX 75212
Chris
Job Details:
04/21/2022
"Installed power cord previously ordered and also vent customer provided. Tested unit. Found dryer has open door switch. Need to replace door switch. ; ordrng 1 134813600 (door switch), used 1 DC4-30-6 (POWER CORD 6' 4 WIRE 30A), and 1 E4E (4' 90DEG ELBOW) from stock"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Grand Prairie, TX 75052
Chris
Job Details:
04/21/2022
When trying to replace gearcase. Unable to remove basket due to teeth of agitator stuck on gearcase shaft. Will need to replace outer tub and basket. ; ordrng 1 W10752719 (basket) and 1 W11219115 (Tub) and 1 W10528947 (drive hub kit) and 1 W11568797 (FILTER)
We serviced a
GE DRYER-ELECTRIC
Model GTD820ED0WS
Near Forney, TX 75126
Patrick
Job Details:
04/21/2022
"Customer concern, unit turns off 5 min after cycle start. Found clogged house vent causing issue. No error codes. Cycle history shows empty drum detected during cycle last 10 tries. Unit operating normally when vent disconnected. Recommend professional cleaning of home air ductwork."
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS
Near Tacoma, WA 98408
Cejay
Job Details:
04/21/2022
Customer concern is rubber gasket around soap dispenser has deteriorated. And dishwasher has poor wash performance. Found damaged dispenser seal. Causing poor wash performance. Found clogged spray arms also causing poor wash performance.Water to unit is 105? Advised customer manufacturers recommends 120? to unit. And use of high quality detergent. Needs new dispenser assembly. Follow up scheduled for 05/05 1-5pm; ordrng 1 W10861000 (DISPENSER)
We serviced a
LG WASHER-TOPLOAD
Model WT5001CW
Near Irving, TX 75060
Chris
Job Details:
04/21/2022
Replaced tub ring and dispenser. Tested. Unit checks good.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352512
Near Forney, TX 75126
Patrick
Job Details:
04/21/2022
Replaced control. Calibrated unit. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model WCVH6260FWW
Near Forney, TX 75126
Patrick
Job Details:
04/21/2022
Replaced inlet valve. Ran rinse and spin. All checks good
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW4900BW1
Near Sumner, WA 98391
Cameron M.
Job Details:
04/21/2022
"Customer concern is that washer goes out of balance. Checked for error codes via service mode. Only error code stored was f0e2 (oversuds). Cycle tested unit via service mode.found excessive tub play ,causing unit to go out of balance. Needs new hub. Installed new hub, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Advised customer on proper loading practices. ; used 1 W10528947 (HUB) from stock"
We serviced a
GE DISHWASHER
Model DDT700SGN2WW
Near Gig Harbor, WA 98335
Cejay
Job Details:
04/21/2022
Customer concern is that dishwasher is making a knocking sound. And air gap is leaking. Inspected spray arms. Advised customer heavy items on bottom can puck dish rail down in the way of spray arms. Found air gap seal deteriorating. Advised customer plumber is needed.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11015842400
Near Gig Harbor, WA 98335
Cejay
Job Details:
04/21/2022
"Customer concern is that washer is leaking from underneath. Found water inlet vales and hose leaking water during fill cycle. Needs new inlet valves hose and fill nozzle. SHS ro supply. SHS ships DTC.; ordrng 1 WP8317926 (nozzel hose) and 1 WP3360977 (water fill nozzle) and 1 WP3979346 (valve,water inlet)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11026732500
Near Buckley, WA 98321
Cameron M.
Job Details:
04/21/2022
Customer concern is that washer fills slowly in rinse cycle. Found bebris in cold water inlet. Cleaned out Debris. Cycle tested unit. All checks good.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8300SW03
Near Forney, TX 75126
Patrick
Job Details:
04/21/2022
"Replaced drain pump, tested unit. Good fill, good tumble, good drain. Ran clean washer cycle. All checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98372
Cejay
Job Details:
04/21/2022
Customer concern is that dishwasher is leaking. After running multiple cycles with no leak. Found small separation in lower spray arm possible cause of leak. Needs new lower spray arm. Requires Auth.; ordrng 1 W10837249 (spray arm lower)
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/21/2022
"Arrived to preform repair, Customer advised washer is in garage. Installed previously ordered hall sensor and inverter board. Unable to fully test unit. all checks good."
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB855DC4
Near Mesquite, TX 75150
Patrick
Job Details:
04/21/2022
"Customer concern, steam valve constantly dropping. Verified. Must replace inlet valve; ordrng 1 W11314437 (Steam valve)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11025132412
Near Puyallup, WA 98373
Cejay
Job Details:
04/21/2022
Customer concern is that washer has a burning smell. No stored error codes. Found worn hub causing unit not to agitate properly. Needs new hub. Installed new hub. Cycle tested unit all checks good.; used 1 W10528947 (HUB) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV55M9600AW/A5 01
Near Tacoma, WA 98445
Cejay
Job Details:
04/21/2022
Customer concern is top lid is hard to open and error code shows when you try to start the washer. 1dc4Found lid latch broken causing lid to not latch correctly causing error. Needs new top cover assembly. Requires auth.; ordrng 1 DC97-20036D (ASSY COVER TUB)
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB750YW0
Near Mesquite, TX 75150
Patrick
Job Details:
04/21/2022
"Customer concern, unit leaking during use. Verified leak through rotor/ bearing. Drain pump seized. Must replace bearing, rotor, stator, rps sensor and drain pump. ; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps sensor) and 1 280146 (Rotor) and 1 280146 (Drain pump)"
We serviced a
WHIRLPOOL WALL OVEN
Model RBS275PDQ6
Near Irving, TX 75063
Chris
Job Details:
04/21/2022
Customer concern is door on unit still won't close correctly. hinges installed correct. Found bent receiver on frame of unit causing door not to close. ; ordrng 1 4455611 (Frame) and 1 WP8303699 (liner-door)
We serviced a
OTHER DISHWASHER
Model SHX53T55UC/02
Near Plano, TX 75023
Chris
Job Details:
04/21/2022
Customer concern is unit showing e09 error. Found open heating element inside heat pump. Will need to replace heat pump. Customer declined estimate.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Wylie, TX 75098
Chris
Job Details:
04/21/2022
Customer concern is unit stops after running for a while and start button flashes. No errors stored. Ran diagnostic cycle again and ran through with no problems. Unit will need new main board and latch. Not cycleing when in normal cycle. ; ordrng 1 W11202746 (cntrl-elec) and 1 WPW10404412 (latch-door)
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model LTF2940ES0
Near Rowlett, TX 75089
Chris
Job Details:
04/21/2022
"Customer concern is unit leaking. On arrival door was locked and tub was full to the top with water. Drained unit. During spin found unit has bad rear tub bearing. Also leaking from water valve. Will need new full outer tub and basket and water valves. AHS to supply parts. ; ordrng 1 134507120 (shell) and 1 5304520351 (O'RING) and 1 134362000 (shell,tub,front) and 1 137105900 (drum assy) and 1 134371210 (valve dispenser)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021302013
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/21/2022
"Customer concern is that washer stopped mid spin cycle and will not complete cycle. Checked error codes via service mode, found f7e1 (basket speed fault). Found failed hall sensor, causing unit to not complete cycle. Needs new actuator. Installed new actuator. Cycle tested unit with customer provided load of towels, all checks good. Charged for part only. Collected payment via debit card Payment. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
GE DISHWASHER
Model GDT530PSD4SS
Near Puyallup, WA 98374
Cameron M.
Job Details:
04/20/2022
"Customer concern is that dishwasher leaks alot of water from underneath door area. Found torn sweeper seal at lower right and left corners of door, causing leak during operation. Also found failed vent seal, causing water to leak during operation. Needs new vent seal and door gasket. Follow up visit scheduled for 4/25 1-5; ordrng 1 WD08X10092 (seal) and 1 WD08X21894 (dishwasher door gask)"
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FARE1011MW1
Near Puyallup, WA 98374
Cejay
Job Details:
04/20/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) found open element causing dryer not to heat. Needs new element.Follow up scheduled for 04/29 1-5pm customer signed airflow acknowledgement.; ordrng 1 137114000 (heater)
We serviced a
MAYTAG DISHWASHER
Model MDB5601AWS
Near Murphy, TX 75094
Patrick
Job Details:
04/20/2022
"Replaced door latch. Unit will code cycle but not options, start auto clean and delay buttons inop. Must replace keypad. Part listed as NLA. AHS to supply parts. ; ordrng 1 99003379 (Control panel black)"
We serviced a
SAMSUNG REFRIGERATOR
Model RFG238AARS/XAA0
Near Garland, TX 75044
Patrick
Job Details:
04/20/2022
"Customer concern, Ice maker stopped working, freezer stopped working. Verified. Found comp running, condenser fan running. Ff temp 58. Likely cause is sealed system leak. Must run leak detection to identify location. Customer will replace unit."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A211
Near Dallas, TX 75252
Chris
Job Details:
04/20/2022
Replaced rotor. Tested. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDE20IXSS4
Near Garland, TX 75043
Patrick
Job Details:
04/20/2022
"Customer concern, no operation from keypad. Verified. Found control board fuse had loose connection. Repaired connection, tested unit. All checks good."
We serviced a
ELECTROLUX WALL OVEN
Model EW30EW55GB4
Near Spanaway, WA 98387
Cejay
Job Details:
04/20/2022
Customer concern is that oven is not heating properly. Found open bake element causing unit not to heat properly. Needs new element. Requires auth.; ordrng 1 318601604 (element)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Coppell, TX 75019
Chris
Job Details:
04/20/2022
Customer concern is wheels on bottom rack broken. Found multiple wheels on rack broken off. Will need all new wheels for rack. ; ordrng 4 WPW10195417 (lower roller asm)s
We serviced a
GE DISHWASHER
Model ZDT915SSJ2SS
Near Frisco, TX 75034
Chris
Job Details:
04/20/2022
Customer concern is unit showing leak error. Found moisture in pan under sump. Ran unit through multiple loads. Could not find any leak. Customer said when it happened the sink had been full of water. Water siphoned Into dishwasher. Found no leak from dishwasher
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV400EWHDWR/AA
Near Frisco, TX 75035
Chris
Job Details:
04/20/2022
"Installed heater, motor and blower. Tested. Unit checks"
We serviced a
KENMORE DRYER-ELECTRIC
Model n/a
Near Spanaway, WA 98387
Cejay
Job Details:
04/20/2022
Customer concern is that dryer does not start. Modle tag is missing. Found open thermal fuse causing dryer not to heat. Needs new thermal fuse. Installed new thermal fuse. Preformed airflow test failed (red) advised customer dryer vent needs service before resuming use of dryer.; used 1 WP3392519 (FUSE-THRML) from stock
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A2 11
Near Tacoma, WA 98446
Cameron M.
Job Details:
04/20/2022
"Customer concern is that washer does not start cycle, will not rotate basket. Via service mode found 3c2 (no spin) ,dc1( no door lock signal ) ,tc4 (lost thermostat signal) ,ac6( com loss between main and sub pcb). Found failedInverter and hall sensor causing unit to not start and run. Cycle. Needs new inverter board and hall sensor. Collected total due via cash payment."
We serviced a
KENMORE WASHER-TOPLOAD
Model 79631512211
Near Tacoma, WA 98445
Cameron M.
Job Details:
04/20/2022
"Customer concern is that washer produces UE error and produces clunky noise during operation. Found loose agitator, causing unit to make clunky noise during spin cycle. Reseated agitator and tightened fastener .Cycle tested unit 3x with customer provided load of towels. Found failed suspension rods, causing unit inability to maintain balance during spin cycle. Needs new suspension rods. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Follow up visit scheduled for 4/29 1-5; ordrng 4 4902EA1002E (SUSPENSION ASSEMBLY)s"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB955FW0
Near DuPont, WA 98327
Cameron M.
Job Details:
04/20/2022
"Customer concern is that dryer makes noise during operation and not drying properly. Found dirty rear rollers, causing noise during operation. Also found seized idler pulley causing squealing noise during operation. Needs new idler pulley. Installed new idler pulley. Cleaned and lubed rollers. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Preformed airflow test failed. Preformed temperature checks, in range. All checks good. Advised customer on proper loading practices. Also advised customer dryer vent duct needs to be cleaned. ; used 1 W10837240 (BRACKET) from stock"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45K6500AV/A2 11
Near Puyallup, WA 98373
Cejay
Job Details:
04/20/2022
Customer concern is that washer is not draining. Unit was uninstalled apon arrival with damage to floor. Found clog in tub to pump drain hose. Cleared clog. Cycle tested unit it all checks good. Used air sled to replace unit at customers request.
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Lake Tapps, WA 98391
Cameron M.
Job Details:
04/20/2022
"Customer concern is that dishwasher does not clean dishes. Found unit not mounted properly. Also found empty rinse aid dispenser. also Found debris in upper and lower spray arms,causing poor wash quality. Needs new spray arms. Cycle tested unit 10x found no other mechanical issues at this time. Advised customer parts show out of stock may take time to get parts. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. ; ordrng 1 DD82-01390A (SVC ASSY-NOZZLE MIDDLE) and 1 DD82-01383A (SVC ASSY-NOZZLE LOWER)"
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW8040DW1
Near Dallas, TX 75219
Patrick
Job Details:
04/20/2022
"Customer concern, unit didn't stop filling. Would not proceed with cycle at 17min remaining. F0e5 off balanced load, f8e6 water hazard, f2e1 stuck key, f6e2 comms error. Levelled unit, ran calibration cycle, ran svc verification cycle, ran empty on normal, good, ran rinse and spin, good. Unable to reproduce failure. All checks good at this time."
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A3
Near Frisco, TX 75035
Chris
Job Details:
04/20/2022
Customer concern is unit randomly trips breaker. Ran full rinse cycle while checking Amp draw. Normal amperage while all components running. Could not find any shorts in unit. Pump was clogged. Cleaned pump. Unit checks good. Customer calling electrician to check breaker.
We serviced a
GE WALL OVEN
Model JT3500SF3SS
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/20/2022
"Customer concern is that wall oven door of lower oven is stuck. Found door lock stuck, from door being closed on lock assembly. Causing lock assembly to temporarily bind and not relocate to home position.Freed lock assembly, cycle tested unit 10x. All checks good"
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A5
Near Dallas, TX 75248
Chris
Job Details:
04/20/2022
Customer concern is unit won't run cycle. Checked errors. Unit showing 3ce2 error. Tested rps sensor and sensor was out of range. Also tested windings on motor and was reading over allowed ohms for windings. Will need new inverter and and motor. Customer will call Lowes to continue with repair.
We serviced a
HOTPOINT DRYER-ELECTRIC
Model HTX24EASK0WS
Near Dallas, TX 75248
Chris
Job Details:
04/20/2022
Customer concern is unit wasn't heating first cycle. Tested unit on arrival and was heating good. Instructed customer on sensor cycles. Found no mechanical problem with unit.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Dallas, TX 75204
Patrick
Job Details:
04/20/2022
Replaced thermistor. Tested unit. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Dallas, TX 75205
Patrick
Job Details:
04/20/2022
Replaced sump and drain pump. Tested unit. All checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF419AAW/XAA
Near Bonney Lake, WA 98391
Cameron M.
Job Details:
04/19/2022
"Customer concern is that washer does not drain and spin, customer advised they changed out drain pump to no resolution. Cycle tested unit empty, found Signs of oversuds conditions. Found broken wire in motor wire harness, measuring ohms I do not get ohms reading from 1-4 pins of harness. Broken wire harness is the cause of unit not reaching high speed spin. Needs new wire harness. Customer declined to repair unit. Collected diagnostic free via card Payment."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Puyallup, WA 98372
Cejay
Job Details:
04/19/2022
Customer concern is that dishwasher is leaking from underneath door. Cycle tested unit found excessive amount of soap. Leak caused by over suds condition. Ran multiple rinse cycles to rinse out excess suds. Advised customer on using high quality detergent.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB765FW3
Near Tacoma, WA 98408
Cejay
Job Details:
04/19/2022
Installed previously ordered lid. Verified functionality of lid lock. Cycle tested unit all checks good.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS0
Near Tacoma, WA 98408
Cejay
Job Details:
04/19/2022
Customer concern is that all four element are stuck on high. Found all events working properly. Advised customer on normal range element operations.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4815EW1
Near Grand Prairie, TX 75052
Patrick
Job Details:
04/19/2022
"Customer concern, unit not heating. Verified tumble but no heat. Good 240 to terminal. Thermostats test good. Element open. Replaced from truck stock. Tested unit. All checks good; used 1 279838 (ELEMENT,HEATER) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW460ASJ7WW
Near Wylie, TX 75098
Chris
Job Details:
04/19/2022
"Customer concern is unit making grinding noise and drips after load. Saw plastic shavings from pulley under gearcase that has been grinding on cam. Not shifting fully. Will need cam with pulley, belt and shifter. Also continues to drip after load. Solenoid on water valve not fully closing causing water to drip when deenergize. Will need new valves. ; ordrng 1 WH03X32097 (TRANSMISSION PULLEY & NUT) and 1 WH03X30517 (Mode shifter) and 1 WH05X24185 (clutch) and 1 WH01X24697 (washing machine driv) and 1 WH13X26535 (WATER VALVE GASKET ASM)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UD0A
Near Wylie, TX 75098
Chris
Job Details:
04/19/2022
Installed latch previously ordered. Tested. Unit checks good
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072310
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/19/2022
"Customer concern is that washer does not drain. Found stripped drain pump impeller, causing unit to not drain and spin. Needs new drain pump. Installed new drain pump. Cycle tested unit 3x, found checks good. Advised customer on using high quality detergent. Advised customer on regular cleaning intervals for optimal performance. Collected payment via debit card Payment. ; used 1 4681EA2001T (DRAIN PUMP) from stock"
We serviced a
GE WASHER-TOPLOAD
Model GTW720BSNWS
Near Irving, TX 75060
Patrick
Job Details:
04/19/2022
"Customer concern, unit leaking. Call was double booked. Earlier today another company came out to diagnose plumbing issue. On my arrival plunder was on site. Customer no longer needs service at this time."
We serviced a
GE RANGE
Model JBP27BL1BB
Near Dallas, TX 75253
Patrick
Job Details:
04/19/2022
"Customer concern, lf element heats initially but then stops. Found arcing at lf element contacts, melted terminal block, and burned infinite sw. Must replace from pre rdered parts. Replaced terminal block and infinite sw, solemn damaged in shipping/ manufacturing. Filed connectors clean off arcing residue and reused existing element. Tested unit all checks good"
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED8000DW3
Near Forney, TX 75126
Patrick
Job Details:
04/19/2022
"Customer concern, unit tumbling but not heating. Verified. Found 0 potential to terminal block. L2 120vac, l1 0. Customer must contact licensed electrician to address outlet issue. Left unit unplugged with breaker off. Unable to safely diagnose unit. All components check good by continuity/ resistance."
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS3
Near Frisco, TX 75035
Chris
Job Details:
04/19/2022
"Customer concern is dispenser not opening and leaking. Found dispenser door getting stuck. Also unit leaking from vent on door. Upper rack broken on left side clip. Will need to replace dispenser, vent and left rail. ; ordrng 1 WPW10469575 (vent asm) and 1 W11032769 (dispenser) and 1 WPW10195623 (track)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11021302013
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/19/2022
Customer concern is that washer does not drain completely and does not spin clothes out fully. Cycle tested unit 3x with customer provided load of towels.found no mechanical defects at time of service. Advised customer on using high quality detergent. Also advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Plano, TX 75025
Chris
Job Details:
04/19/2022
Customer concern is unit won't power on. Checked power at main board and is getting 120v. Checked DC volts going to control panel and not getting any power. After taking connections on and off unit powered up. Checked codes. Error code f2e2 stored for communication error between control panel and main board. Will need to replace both boards. ; ordrng 1 W11305297 (cntrl-elec) and 1 W11302464 (console)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Puyallup, WA 98375
Cameron M.
Job Details:
04/19/2022
"Customer concern is that dishwasher produces f9e1 (not draining). Cycle tested unit 3x empty, found seized drain pump. Causing unit to not drain. Needs new drain pump. Installed new drain pump. Cycle tested unit, found loose drain hose connection causing leak during operation. Reseated drain hose tightened hose clamp. Cycle tested unit again 3x , all checks good."
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU0
Near Forney, TX 75126
Patrick
Job Details:
04/19/2022
Replaced timer. Tested unit on rinse only no heat. Checks good
We serviced a
GE DISHWASHER
Model GDT720SSF4SS
Near Frisco, TX 75035
Chris
Job Details:
04/19/2022
Customer concern is unit leaks. On arrival. Found door not closing correctly. This is cause for leak. Seems like hinges possibly bent causing door to stay slightly open. Recommend both hinges and door latch. ; ordrng 1 WD14X20129 (arm hinge assm) and 1 WD14X20128 (arm hinge assm) and 1 WD21X10490 (latch tub)
We serviced a
WHIRLPOOL RANGE
Model GW397LXUS06
Near Forney, TX 75126
Patrick
Job Details:
04/19/2022
Replaced rr gas valve. Unit checks good
We serviced a
SAMSUNG WASHER-TOPLOAD
Model WA54R7600AC/US 01
Near Puyallup, WA 98373
Cejay
Job Details:
04/19/2022
Customer concern is that washer is wobbly and won't go into spin. No stored errors. Ran automatic diagnostic cycle no issues. Cycle tested unit with a load no issues. Advised customer on proper loading practices and symptoms of over/unloading washer.
We serviced a
LG WASHER-TOPLOAD
Model WT7300CV/01
Near Tacoma, WA 98444
Cejay
Job Details:
04/19/2022
"Customer concern is that washer lid is not locking. DL error as soon as I tried to start a cycle. Found lid switch stuck in unlocked position. Manually cycled lock mechanism. Cycle tested unit, failed lid switch. Needs new lid switch. Follow up scheduled for 04/27 10-2pm; ordrng 1 EBF61674804 (Lid switch)"
We serviced a
AMANA DRYER-ELECTRIC
Model NED4655EW1
Near Tacoma, WA 98408
Cejay
Job Details:
04/19/2022
Installed previously ordered blower wheel. Cycle tested unit all checks good.
We serviced a
KENMORE DISHWASHER
Model 665.13463K902
Near Frisco, TX 75033
Chris
Job Details:
04/19/2022
Customer concern is unit not cleaning on top rack. Found no water flowing to upper spray arms. Motor is running. Recommend new sump assembly. Nit diverting water to upper spray arm. Instructed customer on suds. ; ordrng 1 WPW10780877 (pump&motor)
We serviced a
KITCHENAID RANGE
Model KFED500ESS02
Near Carrollton, TX 75006
Chris
Job Details:
04/19/2022
Installed cooktop. Tested. Unit checks good
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Tacoma, WA 98445
Cejay
Job Details:
04/19/2022
Installed previously ordered display and adjusters. Cycle tested unit all checks good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Garland, TX 75044
Chris
Job Details:
04/18/2022
Customer concern is not washing dishes well. Found dishwasher is sitting very unlevel and door is not closing correctly. Leveled unit. Door closing good now. Ran diagnostic. Only error is for door latch. Good water circulation. Instructed customer on rinsing dishes and getting hot water fill to dishwasher. Unit checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100APUS
Near Dallas, TX 75225
Patrick
Job Details:
04/18/2022
Customer concern unit will not spin or drain. Found clogged drain trap. Cleared. Tested unit. All checks good.
We serviced a
LG WASHER-TOPLOAD
Model WT7900HBA
Near Spanaway, WA 98387
Cejay
Job Details:
04/18/2022
Customer concern is that washer would not turn on. They power cycled the washer and it is now working. Cycle tested unit multiple times no issues. Advised customer if issues persists to call and schedule another appointment.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model 110.69132412
Near Spanaway, WA 98387
Cameron M.
Job Details:
04/18/2022
"Customer concern is that dryer takes multiple cycles to dry clothes. Preformed airflow test,failed (yellow). Preformed temperature checks, in range. Found wax build up in lint screen, resulting in airflow restriction. Cleaned and calibrated moisture sensors. Advised customer on proper loading practices. Also advised customer dryer vent duct needs to be cleaned."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DVE45N5300V/A3
Near Puyallup, WA 98373
Cejay
Job Details:
04/18/2022
"Customer concern is that dryer is not heating. Found open element causing dryer not to heat. Needs new element assembly. Requires auth.; ordrng 1 DC97-14486A (ASSY DUCT HEATER), states that autho needed"
We serviced a
GE OTHER
Model PSS26LSRDSS
Near Garland, TX 75042
Chris
Job Details:
04/18/2022
Installed spring. Tested. Unit checks good. Customer said unit had water hooked up to it. Found the line was not connected and was leaking onto floor. Customer will replace water line.
We serviced a
GE WASHER-TOPLOAD
Model WPGT9360E0PL
Near Wylie, TX 75098
Chris
Job Details:
04/18/2022
Installed gearcase assembly. Tested. Unit checks good
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW5620HW0
Near McKinney, TX 75071
Chris
Job Details:
04/18/2022
Installed soap dispenser parts. Tested. Unit checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM3
Near Frisco, TX 75035
Chris
Job Details:
04/18/2022
Installed pump and motor. Tested. Unit checks good. No leaks.
We serviced a
GE DISHWASHER
Model GDT530PSD4SS
Near Puyallup, WA 98371
Cameron M.
Job Details:
04/18/2022
"Installed previously ordered console graphic, cycle tested unit. All checks good"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Dallas, TX 75212
Patrick
Job Details:
04/18/2022
"Customer concern unit won't power up. Diag successful entry. F0e5 off balance, f5e3 lid unlock fault. Hot/ cold reversed. Corrected, found hot valve stripped. No leak noted. Manual lid lock pass1. Ran normal cycle empty. Proper fill, good agitate action but loud grinding noise, incomplete drain. Drain pump cavitation as if empty before basket is empty. Lid lock blinking. Agitator stripped and unable to remove. Must replace drain pump, cut agitator from drive shaft and replace, replace inlet valve; ordrng 1 W10902814 (Impeller) and 1 W10528947 (Hub) and 1 W10876600 (Drain pump) and 1 W11127357 (Inlet valve assy)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB855DC3
Near Dallas, TX 75211
Patrick
Job Details:
04/18/2022
Found slider assy heavily damaged by rotor. Rotor bolt backed out of drive assembly. Replaced slider from truck stock. Tested unit. All checks good; used 1 W10734521 (Slider) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Puyallup, WA 98374
Cejay
Job Details:
04/18/2022
Customer concern is that dishwasher will run for short time then shows U0 error. Cycle tested unit. U0 error. Needs new vent fan motor. Follow up scheduled for 04/22 8-12pm; ordrng 1 5304523304 (Vent assembly)
We serviced a
WHIRLPOOL DISHWASHER
Model DU800DWGQ0
Near DuPont, WA 98327
Cameron M.
Job Details:
04/18/2022
"Installed previously ordered pump and motor assembly, assembly appears to be used component. Cycle tested unit 3x, all checks good."
We serviced a
SAMSUNG DISHWASHER
Model DMT400RHS/XAA
Near Forney, TX 75126
Patrick
Job Details:
04/18/2022
"Customer concern, unit stops running about 10min into cycle. Heavy and smart autol lights then blink. Over fill error code. Case sensor sensor heavily soiled. Must replace sensor assy to correct issue. ; ordrng 1 DD94-01006A (Case sensor)"
We serviced a
GE WALL OVEN
Model JTP20B0F7BB
Near Murphy, TX 75094
Chris
Job Details:
04/18/2022
Replaced element. Tested. Unit checks good
We serviced a
GE WASHER-TOPLOAD
Model WPGT9360E0PL
Near Wylie, TX 75098
Chris
Job Details:
04/18/2022
Installed gearcase assembly. Tested. Unit checks good
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5200AW/A2 11
Near Tacoma, WA 98498
Cameron M.
Job Details:
04/18/2022
"Installed previously ordered thermistor and wire harness. Cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."
We serviced a
KENMORE WASHER-TOPLOAD
Model 11023912100
Near Forney, TX 75126
Patrick
Job Details:
04/18/2022
"Replaced basket, split ring and hub nut. Tested unit. All checks ok"
We serviced a
GE WASHER-TOPLOAD
Model GTW220ACK6WW
Near Rowlett, TX 75088
Patrick
Job Details:
04/18/2022
"Customer concern, unit not draining. 27 off balance error codes. Spin test passed, hot/ cold correct, pressure sensor test passed, agitate test passed. Found basket resting off center in frame. Unit off level. Levelled, basket now square. All tests good at this time."
We serviced a
WHIRLPOOL WASHER-TOPLOAD
Model WTW5000DW3
Near Wylie, TX 75098
Chris
Job Details:
04/15/2022
Customer concern is lid won't lock. Found lid was pushed in causing lid not to lock. Fixed bow in lid. Bumpers on lid are also broken. Error code for off balance load as well. Suspension is bouncy and needs to be replaced. Ordering lid bumpers and Suspension. ; ordrng 2 WP9724509 (lid bumper)s and 1 W11130362 (suspension)
We serviced a
SAMSUNG RANGE
Model NX58M6630SS/AA
Near Orting, WA 98360
Cejay
Job Details:
04/15/2022
Customer concern is that over bake feature is not working. Found failed bake ignitor causing oven not to heat. Needs new ignitor. Installed new ignitor. Cycle tested unit all checks good ; used 1 WB13K21 ( OVEN IGNITER-12' LEAD W/NUTS) from stock
We serviced a
SAMSUNG DISHWASHER
Model DW80R9950US/AA 01
Near Murphy, TX 75094
Chris
Job Details:
04/15/2022
Customer concern is unit is not cleaning dishes good and giving lc error. On arrival unit was full of dirty water. Canceled cycle and unit drained good. Sink starts backing up when draining. Uninstaller unit. Had a little amount of water in base. Ran diagnostic cycle and could not find a leak. Ran cycle good with no codes. Per tech sheet I high looped drain hose to prevent siphoning. Tested circulation with cup test to show customer water circulation. Found no other issues. Instructed customer as well on overloading. Large load of dishes was in unit at time of service with overlapping dishes.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/ A5
Near Dallas, TX 75214
Patrick
Job Details:
04/15/2022
"Customer concern, error code lc1 and 1lc1 leak detected, upper washer leaking. Found significant amount of soap covering lh leak sensor. Removed soap, tested unit. No leak found at this time. Likely cause is spilled soap. All checks good at this time."