We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA00
Near Irving, TX 75060
John
Job Details:
04/11/2022
Customer concern dishwasher drain comming on well after machine has been used. Cycle tested unit. Unable to verify complaint. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45M5500AP/A5
Near Frisco, TX 75035
Chris
Job Details:
04/11/2022
Customer concern is unit won't finish spin cycle and will shut off. Ran diagnostic test and unit went through with no issues. During drain and spin cycle unit just randomly shuts off power. Turns back on but doesn't continue cycling. Will need main board to be replaced. ; ordrng 1 DC92-01982A (Pcb main)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Dallas, TX 75205
John
Job Details:
04/11/2022
Customer concern DW not filling. Found wash motor humming but not spinning as well as diverter vavle leaking. Also found drain pump receiving proper voltage but spinning very slowly. Needs new Sump Assy and drain pump.; ordrng 1 WPW10671941 (PUMP&MOTOR) and 1 WPW10348269 (PUMP-DRAIN)
We serviced a
SAMSUNG DISHWASHER
Model DW80J3020UW/AA 01
Near Spanaway, WA 98387
Cejay
Job Details:
04/11/2022
"Installed previously ordered inner door panel, cycle tested unit all checks good"
We serviced a
KITCHENAID DISHWASHER
Model KUDS02FRSS1
Near Dallas, TX 75252
Chris
Job Details:
04/11/2022
Customer concern is unit not starting cycle. When trying to start cycle after pressing start button the start light immediately starts flashing. Won't start. Previous company out says they tightened connection at board. Ran diagnostic test and went through all functions good but still won't start cycle. Will need new main board per service manual after making all other checks per tech sheet. Control panel is also cracked on top right causing it to be loose on panel. Will need new touch panel. ; ordrng 1 WPW10084141 (cntrl-elec) and 1 WP8574145 (panel-cntl)
We serviced a
GE DISHWASHER
Model GDF640HGM2WW
Near Buckley, WA 98321
Cameron M.
Job Details:
04/11/2022
"Installed previously ordered user interface, restored power to unit. Found user interface not communicating to main board. Able to test unit via newfi device, newfi device shows ui personality is not present. Called authorization department, communicated this is second attempt to preform repair with same result. Was advised to reorder part. Reordering user interface. Also ordering user to main control wire harness. ; ordrng 1 Wd21x22916 (HARNESS ASM DOOR) and 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"
We serviced a
LG WASHER-FRONTLOAD
Model WM3700HWA
Near Dallas, TX 75252
Chris
Job Details:
04/11/2022
Customer concern unit making a squeak while washing. Heard slight squeak while moving basket side to side slowly. Noise goes away when spinning or washing fast. Removed rotor. Noise still there. After tightening rotor back to basket shaft Noise went away. Ran test cycling customer. Noise was likely from basket rubbing against tub seal. Unit checks good.
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWM1
Near Wylie, TX 75098
Chris
Job Details:
04/11/2022
Customer concern is unit is not cycling and drying. Ram diagnostic and recalibration cycle. No error codes displayed. Ran cycle good. Heater came on. Found chopper was dirty causing poor water circulation. Cleaned chopper and tested. Unit running good.
We serviced a
GE RANGE
Model JGB620REF1SS
Near Graham, WA 98338
Cejay
Job Details:
04/11/2022
Installed previously ordered switch harness cycle tested all burners. All checks good
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV48J7770EP/A2 01
Near Tacoma, WA 98409
Cameron M.
Job Details:
04/11/2022
"Customer concern is that dryer makes noise during operation like rollers going out. Found failed right front roller, causing noise during operation. Needs new roller. Installed new roller. Cleaned and lubed remaining three rollers. Cleaned and calibrated moisture sensors. Cleaned and Vacuumed inside of unit. Cycle tested unit 3x all checks good. Preformed airflow test failed (yellow).advised customer dryer vent duct needs to be cleaned. ; used 1 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDH3
Near Tacoma, WA 98405
Cameron M.
Job Details:
04/11/2022
"Installed previously ordered dish rack wheels, cycle tested unit. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. Advised customer plumber still needed to correct plumbing restrictions to allow sufficient drainage."
We serviced a
KITCHENAID RANGE
Model KFED500ESS02
Near Carrollton, TX 75006
John
Job Details:
04/11/2022
Came to install previously ordered cooktop. Found that PN used was for a black cootop not the stainless cooktop as needed. Needs new cooktop. AHS to supply parts.; ordrng 1 W10780927 (Cooktop stainless)
We serviced a
GE DISHWASHER
Model GDT545PSJ2SS
Near Rowlett, TX 75088
Patrick
Job Details:
04/11/2022
"Customer concern, unit not drying properly or washing effectively. Multiple temperature and fill related error codes, on heater test thermistor registered 190* water to begin test. No change during test however heater operating normally. Replaced thermistor and float sw from truck stock. Ran firmware update. Tested unit, all checks good. ; used 1 Wd21x10519 (Flood sw) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM2
Near Rowlett, TX 75089
Patrick
Job Details:
04/11/2022
"Customer concern, unit dripping from center of door. Found evidence of leak at vent seal. Found large hole in bottom of tub leaking badly, also found warped tub lip allowing water to run out. Tub and vent assy would need to be replaced to correct issue. Please allow time for total unit disassembly. ; ordrng 1 W11513977 (Tub) and 1 WP8269259 (Vent gasket) and 1 WPW10329609 (Vent assy)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWB835DW0
Near Rockwall, TX 75087
Patrick
Job Details:
04/11/2022
Replaced inlet valve assy. Tested unit. All checks good
We serviced a
WHIRLPOOL DISHWASHER
Model WDT770PAYM2
Near Rockwall, TX 75087
Patrick
Job Details:
04/11/2022
Replaced vent motor and dispenser. Tested unit through svc cycle. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC465HW2
Near Spanaway, WA 98387
Cejay
Job Details:
04/08/2022
Installed previously ordered main control. Calibrated washer. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA50R5400AV/US03
Near Garland, TX 75042
Chris
Job Details:
04/08/2022
Customer concern unit showing ub and ur error every load. Error is for off balance. Tested unit on spin cycle. Basket spinning slow. Per service bulletin unit will need new motor with rps sensor. Part is listed as discontinued. ; ordrng 1 DC97-20946A (Stator assembly)
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5700VH0
Near Tacoma, WA 98444
Cejay
Job Details:
04/08/2022
Installed previously ordered timer. Cycle tested unit all checks good.
We serviced a
LG WASHER-FRONTLOAD
Model WM2501HVA
Near Spanaway, WA 98387
Branden W.
Job Details:
04/08/2022
Customer concern is that washer stops and produces error. Found failed drain pump causing unit to not drain and produce error. Replaced pump. Cycle tested. All checks good. ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PDB3
Near Garland, TX 75040
Patrick
Job Details:
04/08/2022
Reinstalled board. Tested unit. All four elements heated normally
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WV60M9900AV/A501
Near Allen, TX 75002
John
Job Details:
04/08/2022
"Customer concern door handle is broken and doesn't latch. Confirmed broken handle on Dual Module 2 glass door. Needs new door handle for Dual Module 2. ; ordrng 1 DC64-03483A (HANDLE DOOR;DUAL WASHER,ABS,T2.5,MP-0160)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Tacoma, WA 98498
Cejay
Job Details:
04/08/2022
Customer concern is washer does not add enough water and makes a clunking sounds when it first starts to agitate. No stored error codes found cold water inlet screen clogged. Only possible cause is main control board. Needs new main control; ordrng 1 W11116592 (cntrl-elec)
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4675YQ0
Near Rowlett, TX 75089
Chris
Job Details:
04/08/2022
Customer concern is unit won't cycle after repair. Found basket and drive block weren't sitting correctly on gearcase. This cause basket to rub tub ring. Took out basket and seated drive block fully. Reinstalled and tested. Unit checks good.
We serviced a
GE WALL OVEN
Model JTP20B0F7BB
Near Murphy, TX 75094
Chris
Job Details:
04/08/2022
Customer concern is unit won't bake only broil. Found short in bake element. Will need to replace bake element. ; ordrng 1 WB44T10018 (element bake (3400w))
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AP/US 51
Near Buckley, WA 98321
Branden W.
Job Details:
04/08/2022
"Customer concern is that washer is loud in spin cycle. Cycle tested and found failing rear tub bearing causing noise. Needs new rear tub, basket and motor. ; ordrng 1 DC97-21594C (ASSY S.TUB BACK) and 1 DC97-21456A (ASSY DRUM) and 1 DC93-00168G (ASSY DD BLDC MOTOR)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Richardson, TX 75081
Patrick
Job Details:
04/08/2022
"Customer concern no fill. Confirmed. Found chewed wire to inlet valve. Repaired. Possible additional damage to unit. Customer must have contractor adjust flooring/ cabinetry to allow for unit removal and further diagnosis. F4e3 motor not running f6e2 fill valve electrical. Motor not running, likely more chewed wires underneath. ; ordrng 1 W10919642 (Harness)"
We serviced a
SAMSUNG RANGE
Model NE59J7630SS/AA02
Near Mesquite, TX 75181
Patrick
Job Details:
04/08/2022
"Customer concern, control display blinking random indicators constantly, hot surface and cook top on indicators constantly lit. Confirmed. Found lf infinite sw faulty, found upper harness grounding through routing hole. Must replace control, display, lf infinite sw, and upper machine harness. Parts listed as backorder; ordrng 1 DG96-00415A (Range harness) and 1 DE07-00129A (Display) and 1 DG44-01006A (Lf infinite switch) and 1 DE92-03761B (Control main)"
We serviced a
GE DISHWASHER
Model GDF610PGJ2BB
Near Mesquite, TX 75181
Patrick
Job Details:
04/08/2022
"Customer concern, unit no operation. Confirmed. Control diagnostic led solid on. Must replace ui to correct issue. Part listed on backorder; ordrng 1 WD21X23462 (User interface)"
We serviced a
KENMORE WASHER-TOPLOAD
Model 11022352512
Near Forney, TX 75126
Patrick
Job Details:
04/08/2022
"Customer concern, unit not filling all the way when deep fill" is selected. Ran unit empty on towels cycle with deep fill option. Unit filled with 8-10in of water. Ran again on normal, unit filled to 3-4in, no error codes. Must replace main control to correct issue. ; ordrng 1 W11116593 (Control)"
We serviced a
LG DRYER-ELECTRIC
Model DLEX4200W
Near Rockwall, TX 75032
Patrick
Job Details:
04/08/2022
"Customer concern, unit unresponsive. Operating normally on arrival. 248vac to terminal block, good tumble, good heat. 160* on high heat. Air test passed green. No error codes. Checked all connections. All checks good. No fault detected at this time"
We serviced a
MAYTAG WASHER-FRONTLOAD
Model MHW5630HC0
Near Rowlett, TX 75089
Patrick
Job Details:
04/08/2022
Replaced control and drain pump. Programed control. Tested unit. All checks good.
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FSE747GES1
Near Puyallup, WA 98371
Branden W.
Job Details:
04/08/2022
Installed new thermal fuse. Dryer operating properly. Performed airflow test. Test failed. Advised that dryer duct needs to be cleaned asap.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WA52M7750AV/A4 01
Near Graham, WA 98338
Branden W.
Job Details:
04/08/2022
Installed new control. Cycle tested. All checks ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Frisco, TX 75035
John
Job Details:
04/08/2022
Installed previously ordered pump and motor. All checks good.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Dallas, TX 75229
Chris
Job Details:
04/08/2022
Customer concern is unit shakes during spin and also dispenser has standing water after cycle. Tested unit. Found no issues with suspension or support. Ran recalibration. Found fab softener dispenser was very clogged. Cleaned dispenser. Tested with customer. Unit checks good.
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Dallas, TX 75204
Chris
Job Details:
04/08/2022
"Installed sump assembly. When testing the thermistor connected to the sump would not stop leaking. Tried cleaning seal on thermistor but is not making tight seal. Will need to replace thermistor. ; ordrng 1 WP8269208 (thermister), states that autho needed"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWC565FW1
Near Dallas, TX 75224
Chris
Job Details:
04/08/2022
Customer concern is unit shaking and moving during spin. No error codes stored. Ran recalibration. Tested unit with load of towels through full rinse and spin cycle. Found no issues or abnormal noises. Instructed customer on loading. Unit checks good
We serviced a
LG WASHER-FRONTLOAD
Model WT5001CW
Near Irving, TX 75060
Chris
Job Details:
04/08/2022
"Customer concern is unit leaking. Found dripping coming from bleach dispenser. Also tub ring clogged under dispenser. Will need to replace dispenser and tub ring. ; ordrng 1 ACZ72910401 (DISPENSER ASSEMBLY) and 1 ACQ73710601 (COVER ASSEMBLY,TUB)"
We serviced a
GE WALL OVEN
Model JTP70SP2SS
Near Frisco, TX 75035
John
Job Details:
04/08/2022
Installed previously ordered control boardand panel cntl tap as. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF45R6100AC/US
Near Frisco, TX 75035
John
Job Details:
04/08/2022
Installed previously ordered inlet valves. All checks good
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UD0A
Near Wylie, TX 75098
John
Job Details:
04/08/2022
Installed previously ordered UI Board. All checks good.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF50K7500AV/A211
Near Dallas, TX 75252
John
Job Details:
04/08/2022
Customer concern washermaking clicking noise while in agitate. Found bolt on rotor loose and teeth on rotor slightly rounded causing clicking noise when rotation stops and reverses direction. Needs new Rotor.; ordrng 1 DC31-00125D (Rotor)
We serviced a
GE WALL OVEN
Model PT916SM3SS
Near Carrollton, TX 75007
John
Job Details:
04/08/2022
"Customer concern unit not keeping temp. Found previous company had replaced Temp Probe with generic replacement and crimped old wires to new wires, one of which was a very poorly crimped causing loose connection and faulty temp. reading. Needs new Temp Probe.; ordrng 1 WB23T10015 (RANGE OVEN SENSOR)"
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVW7232HW0
Near Dallas, TX 75248
Chris
Job Details:
04/08/2022
Customer concern is unit shaking and moving around. On arrival unit was very unlevel. Leveled unit by adjusting back left and front left feet. Ubalanced load Error code f0e5 was stored. Ran recalibration cycle and test cycle. Suspension good. Instructed customer on loading and off balance loads. Unit checks good. No mechanical issues found.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model MEDB835DW4
Near Spanaway, WA 98387
Cejay
Job Details:
04/08/2022
Customer concern is that dryer is making a squealing noise during operation. Found failed idler pully causing noise during operation. Needs new idler pully. Installed new idler pully assembly. Cleaned and lubed RR and LF rollers. Preformed airflow test failed (yellow) Cycle tested unit all checks good. Advised customer dryer vents need service.; used 1 W10837240 (BRACKET) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Tacoma, WA 98445
Cejay
Job Details:
04/08/2022
Customer concern is that rang3 hot surface light sometimes with say on or sometimes does not come on at all. Found failed RF dual burner infinite switch. Needs new infinite switch. Advised customer parts show out of stock and may take time to recive.; ordrng 1 WPW10434452 (switch-inf)
We serviced a
GE RANGE
Model JB700EJ2ES
Near Wylie, TX 75098
Chris
Job Details:
04/07/2022
Customer concern is no power to unit. While they were using unit they heard a pop and power went out. Found red hot wire at terminal block was burned and melted. Will need new terminal block and 4 wire power cord. Customer pulled unit out on arrival. ; ordrng 1 WB17T10011 (terminal block) and 1 5304512982 (4 wire power cord)
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Wylie, TX 75098
Chris
Job Details:
04/07/2022
Customer concern is unit showing NE error code which for vario motor. Previous company replaced motor and control board. Top rack was not getting water. Checked vario motor and found connector wasn't seated on both connectors. Connected wires to motor correctly. Tested. No error and top rack washing now.
We serviced a
SAMSUNG WASHER-FRONTLOAD
Model WF42H5000AW/A2 11
Near Puyallup, WA 98374
Branden W.
Job Details:
04/07/2022
"Customer concern is that washer will not spin, makes noise and produces errors UE (out of balance) and 3E2 (motor sensing). Found no motor movement. Good voltage to inverter board. Stator ohms in range. Needs new inverter board and hall sensor. ; ordrng 1 DC92-01531B (ASSY PCB INVERTER) and 1 DC31-00098A (ASSY HALL SENSOR)"
We serviced a
KENMORE RANGE
Model 79091049404
Near Mesquite, TX 75150
Patrick
Job Details:
04/07/2022
"Customer concern, unit not heating. Only 120vac supplied to unit. Reset breaker, cinch feeling inside breaker. However, unit began operating normality. Found lf infinite sw shorted. Replaced lf infinite sw from truck stock. Tested unit, all checks good. Recommend electrician diagnose breaker issue. ; used 1 316436001 (Lf infinite sw) from stock"
We serviced a
LG DRYER-ELECTRIC
Model DLEX3570V
Near Allen, TX 75002
Chris
Job Details:
04/07/2022
"Installed filter and housing. Cleanes all lint from blower and lint chute. Filter would more sit flush on new filter housing. Will need to get correct housing for filter. Shipping new filter directly to customer. ; ordrng 1 Adq56656403 (FILTER ASSEMBLY,LINT)"
We serviced a
GE WALL OVEN
Model JKD3000SN1SS
Near Dallas, TX 75287
John
Job Details:
04/07/2022
"Came to install previously ordered cooling fan. When I arrived the display on unit was working however none of the buttons where responding. Cycled breaker for 5 minutes and control board reset. Found lower fan not responding and upper fan functioning as designed. Needs new lower fan.; ordrng 1 WB26X35089 (Lower cooling fan), states that autho needed"
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Plano, TX 75023
Chris
Job Details:
04/07/2022
"Customer concern is unit noisy while washing. Found wash pump is making loud whining type noise the whole time it's washing. Will need to replace wash pump. ; ordrng 1 ABT72989202 (CASING ASSEMBLY,PUMP)"
We serviced a
GE WASHER-TOPLOAD
Model GTW680BSJ5WS
Near Dallas, TX 75228
Patrick
Job Details:
04/07/2022
"Customer concern unit leaking, confirmed. Found faulty solenoid solenoid drip. Must replace valve assy. ; ordrng 1 WH13X26637 (Valve assy)"
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model GHW9150PW4
Near Frisco, TX 75035
Chris
Job Details:
04/07/2022
Replaced drain pump previously ordered. Tested unit. Runs and drains good. No leaks.
We serviced a
GE RANGE
Model PHB920SJ1SS
Near Richardson, TX 75081
Chris
Job Details:
04/07/2022
Customer concern is a while back unit would not power on. Found unit is currently working. Customer said it has been working fine for 2 weeks. Unable to recreate problem. Customer will monitor.
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Dallas, TX 75241
John
Job Details:
04/07/2022
Installed previously ordered water ballast. Was able to straighten upper rack assy in order to attach new ballast. All checks good.
We serviced a
KENMORE DISHWASHER
Model 66515835791
Near Spanaway, WA 98387
Branden W.
Job Details:
04/07/2022
"Customer concern is that dishwasher does not wash. Cycle tested several times, good spray pressure and arm rotation. Removed plastic from lower wash arm. Base filter clean. Found no mechanical issues at this time."
We serviced a
SAMSUNG DRYER-ELECTRIC
Model DV350AEW/XAA 03
Near Spanaway, WA 98387
Branden W.
Job Details:
04/07/2022
"Customer concern is that in auto cycles, dryer shuts off after about 10 minutes, runs proper time in times cycle but has to run multiple times to get clothes dry. Cycle tested dryer. Found good temperatures (180) but poor airflow. Checks exterior vent cover, clear. Cleaned moisture sensors. Advised dryer duct needs to be cleaned to restore proper operation."
We serviced a
KITCHENAID COOKTOP
Model KGCU463VSS0
Near Dallas, TX 75214
John
Job Details:
04/07/2022
"Installed previously ordered RF gas vavle, LF orifice holder, and LF gas valve. All checks good."
We serviced a
KENMORE DISHWASHER
Model 66515914000
Near Mesquite, TX 75181
Patrick
Job Details:
04/07/2022
Replaced door gasket and latch strike.
We serviced a
FRIGIDAIRE RANGE
Model MEF352BGWD
Near Tacoma, WA 98404
Cejay
Job Details:
04/07/2022
Installed previously ordered element and switches. Found FR new switch is too large to mount. Called AHS Unit is not serviceable due to original part being no longer available.Auth number 250JTSA warrenty will contact customer regarding options.
We serviced a
KENMORE WASHER-TOPLOAD
Model 11023912100
Near Forney, TX 75126
Patrick
Job Details:
04/07/2022
Found basket heavily damaged. Must replace spin basket. Ahs to supply parts. This job will require additional 30min labor.; ordrng 1 W10389328 (Spin basket)
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDX655DW1
Near Puyallup, WA 98375
Branden W.
Job Details:
04/07/2022
"Customer concern is that dryer does not always start, timer does not advance and unit does not heat. Found open heating element causing no heat, found 120vac to timer drive motor, motor is dead, found drive motor has dead spot causing dryer to not always start. Needs new motor, timer and heating element. Declined to repair at this time."
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED4950HW0
Near Forney, TX 75126
Patrick
Job Details:
04/07/2022
"Customer concern, unit won't stop running. Confirmed. Timer must be replaced to correct issue. ; ordrng 1 WPW10185982 (Timer)"
We serviced a
KENMORE DRYER-ELECTRIC
Model 1.10966E+11
Near Puyallup, WA 98372
Cejay
Job Details:
04/07/2022
"Customer concern is that dryer does not heat. Found open thermal cutoff causing dryer not to heat. Needs new thermal cotton and operating thermostat. Installed new thermal cut off and operating thermostat. Cycle tested unit all checks good.; used 1 279816 (THERMAL CUT OFF HI), and 1 WP3387134 (THRMST-FIX) from stock"
We serviced a
KENMORE WASHER-FRONTLOAD
Model 79641072310
Near Spanaway, WA 98387
Branden W.
Job Details:
04/07/2022
"Customer concern is that washer will not power on. Found 120vac to main control. Unit is unresponsive. Power status LED on board is not lit. Needs new main control. Next appointment 4/13 8-12; ordrng 1 EBR78499602 (PCB ASSEMBLY,MAIN)"
We serviced a
SAMSUNG DISHWASHER
Model DW7933LRASR/AA
Near Spanaway, WA 98387
Branden W.
Job Details:
04/07/2022
Customer concern is that dishwasher does not operate. Found drain pump failed to operate causing unit to not run cycle. Found glass in pump causing issue. Cleared pump. Cycle tested. All checks good.
We serviced a
GE WASHER-FRONTLOAD
Model GFW850SPN0DG
Near Sumner, WA 98391
Cejay
Job Details:
04/07/2022
Customer concern is that washer is leaking from underneath. stress all water vales twice via newfi. Simulated overflow conditions twice and ran rinse cycle twice no leaks. Cycle tested washer with a load no leaks. Could not reproduce leak at time of service advised customer if issues persists to call and schedule another appointment.
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Puyallup, WA 98374
Cejay
Job Details:
04/06/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) Preformed temperature check. Temperatures good at 150? Advised customer dryer vents need service. Customer signed airflow acknowledgement.
We serviced a
LG WASHER-FRONTLOAD
Model WM4270HVA 01
Near Frisco, TX 75034
Patrick
Job Details:
04/06/2022
Replaced door bellows and hose. Tested unit. All checks good
We serviced a
GE DISHWASHER
Model GDT720SSF4SS
Near Frisco, TX 75035
John
Job Details:
04/06/2022
Customer concern unit leaking from door. Found door hitting one side of cabinet pushing door to the side causing leak. Also found door gasket wear uneven from left side to right side. Needs new door gasket.; ordrng 1 WD08X22095 (Tub gasket)
We serviced a
KENMORE DISHWASHER
Model 587.14013415B
Near Plano, TX 75075
John
Job Details:
04/06/2022
Customer concern dishwasher not comming on and leaking from door. Tested incoming power to unit unit 0 vac. Checked breaker box all breakers in on position. Cycled breaker for dishwasher off and on again. Still 0 vac to unit. Advised Customer that electrician will be necessary in order to complete repair. Customer advised that for the last 2 to 3 weeks every time they use the sink it drains into the dish washer. Found that door is leaking because sink drain water is filling it up. Removed standing swamp water from bottom unit. Words can't explain the fun I had. Advised Customer that a plumber will be needed as the disposal or drain line beneath disposal are clogged.
We serviced a
MAYTAG WASHER-TOPLOAD
Model MVWX655DW1
Near Graham, WA 98338
Branden W.
Job Details:
04/06/2022
Customer concern is that washer does not operate but makes noise. Lights not on. Found washer is drain clear mode. Reset controls. Performed recalibration. Cycle tested. Unit operating as designed at this time.
We serviced a
WHIRLPOOL RANGE
Model GR448LXPS1
Near Puyallup, WA 98375
Branden W.
Job Details:
04/06/2022
"Customer concern is that oven light blew out. Found only light bulb base in socket. Removed broken base. Installed new bulb. Still does not come on. No power to bulb. Found failed relay on board not sending voltage to light. Shorted relay. Needs new main control. Control is NLA. AHS to supply. Floor turn under range prior to service. Unable to remove range completely due to torn flooring. ; ordrng 1 9757271 (Control, Range), used 1 8009 (LIGHT BULB) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDB880BW0
Near Puyallup, WA 98372
Cejay
Job Details:
04/06/2022
"Customer concern is that dryer is making a squealing noise during operation. Found failed idler pully wheel causing noise during operation. Needs new pully wheel.Installed new pully wheel. Clean and lubed FL and RR support wheels. Cycle tested unit all checks good.; used 1 279640 (PULLEY,IDLER) from stock"
We serviced a
SAMSUNG OTHER
Model RF28HDEDBSR/AA 10
Near Garland, TX 75044
Patrick
Job Details:
04/06/2022
Replaced evap fan/ cover assy. Unit began normal operation.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW8540FW0
Near Fircrest, WA 98466
Cejay
Job Details:
04/06/2022
"Installed previously ordered water level switch and door lock. Cycle tested unit, all checks good."
We serviced a
AMANA WASHER-TOPLOAD
Model NTW4501XQ0
Near Garland, TX 75040
Chris
Job Details:
04/06/2022
Customer concern is unit not draining. On arrival tub full of water and drain pump humming. Drained all water from tub and pulled pump off. Found debris inside pump prevent pump from running. After removing debris. Tested unit. Runs and drains good.
We serviced a
GE DISHWASHER
Model GDT535PSJ5SS
Near Dallas, TX 75231
Chris
Job Details:
04/06/2022
Installed ui previously ordered. Tested. Unit checks good
We serviced a
WHIRLPOOL RANGE
Model JBS55DM3WW
Near Lewisville, TX 75067
Chris
Job Details:
04/06/2022
Customer concern is front right burner not heating. Tested burner and element on burner is open. Verified power coming from switch. Unit will need new right front burner. ; ordrng 1 WB30T10132 (range 8 radiant surf)
We serviced a
KITCHENAID WALL OVEN
Model NOTAVAILABLE
Near Richardson, TX 75081
John
Job Details:
04/06/2022
Took pictures of Control Board per AHS request.
We serviced a
GE DISHWASHER
Model GDT580SSF0SS
Near Rockwall, TX 75087
John
Job Details:
04/06/2022
Customer concern dishwasher draining onto counter. Found air gap clogged and not letting drain water through to disposal. Advised Customer that a plumber will be necessary to fix issue.
We serviced a
FRIGIDAIRE WALL OVEN
Model FGEW3045KFB
Near Coppell, TX 75019
Chris
Job Details:
04/06/2022
Replaced control board previously ordered. Tested functions. Unit checks good.
We serviced a
GE DRYER-ELECTRIC
Model GFD55ESSN0WW
Near Rowlett, TX 75089
John
Job Details:
04/06/2022
Installed previously ordered drum. All checks good
We serviced a
GE WASHER-TOPLOAD
Model GTW465ASN2WW
Near Irving, TX 75063
Chris
Job Details:
04/06/2022
Customer concern is unit is noisy while washing. Tested unit. Found wash noise was normal. Customer comparing noise to older machine which was a front loader. Tested all functions. Unit checks good.
We serviced a
ADMIRAL WASHER-TOPLOAD
Model ATW4675YQ0
Near Rowlett, TX 75089
John
Job Details:
04/06/2022
Installed previously ordered suspension rods and tube ring. All checks good.
We serviced a
HOTPOINT WASHER-TOPLOAD
Model WA37T26EW2
Near Tacoma, WA 98404
Cejay
Job Details:
04/06/2022
Customer concern is that washer is not draining. Apon arrival Washer is a ELBA by Fisher&Paykel brand we do not service. Vacuumed water out of unit for customer.
We serviced a
WHIRLPOOL WASHER-FRONTLOAD
Model WFW9050XW00
Near Orting, WA 98360
Cejay
Job Details:
04/06/2022
Installed previously ordered drain pump. Drain pump originally had a single use clamp on drain hose. Needed 9/16 ? 1/4 hoes clamp. Cycle tested unit ; used 1 43259 (HOSE CLAMP 9/16 X 1 1/4) from stock
We serviced a
KENMORE DISHWASHER
Model 66513293K114
Near Dallas, TX 75238
Patrick
Job Details:
04/06/2022
Customer concern unit leaking during use. Leading from diverter. Must replace sump assy. ; ordrng 1 WPW10482502 (Pump ans sump assy)
We serviced a
MAYTAG WASHER-TOPLOAD
Model n/a
Near Tacoma, WA 98443
Branden W.
Job Details:
04/06/2022
Washer working properly at time of service. No work performed.
We serviced a
FRIGIDAIRE DRYER-ELECTRIC
Model FSE747GES1
Near Puyallup, WA 98371
Branden W.
Job Details:
04/06/2022
Installed new start switch and knob. Unit does not operate. Found open thermal fuse. Ordering new fuse. ; ordrng 1 134120900 (THERMAL LIMITER)
We serviced a
SAMSUNG DRYER-ELECTRIC
Model n/a
Near Garland, TX 75040
Chris
Job Details:
04/06/2022
"Customer concern is unit is noisy. Found stripped roller shaft and pulley squeaking. Replaced both rollers and pulley. Tested. Unit checks good. No model serial tag on unit. ; used 1 DC93-00634A (IDLER ASSEMBLY), and 2 DC97-16782A (DRUM ROLLER) from stock"
We serviced a
MAYTAG DRYER-ELECTRIC
Model MEDC215EW1
Near Puyallup, WA 98374
Cejay
Job Details:
04/06/2022
Customer concern is that dryer is not heating. Preformed airflow test failed (red) Preformed temperature check. Temperatures good at 150? Advised customer dryer vents need service. Customer signed airflow acknowledgement.
We serviced a
FRIGIDAIRE WASHER-FRONTLOAD
Model FWT645RHS0
Near Tacoma, WA 98445
Branden W.
Job Details:
04/06/2022
"Customer concern is that washer jumps around and leaks. Unit is stacked. Found left tub spring broke causing tub to fall onto motor. Unable to fully test with tub laying on motor. Needs new tub springs, shocks and motor. ; ordrng 2 134144700 (spring assy,sus,w/sl)s and 1 5304485917 (shock absorber kit) and 1 134869400 (motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU810SWPU0
Near Forney, TX 75126
Patrick
Job Details:
04/06/2022
"Customer concern, unit draining slowly through air gap. Found drain tube kinked at disposer entry. Repaired drain, tested unit, checks ok at this time."
We serviced a
WHIRLPOOL COOKTOP
Model GCI3061XB01
Near Dallas, TX 75206
Patrick
Job Details:
04/06/2022
Replaced control and hot plates. Tested unit. All checks good
We serviced a
SAMSUNG DISHWASHER
Model DW80R2031US/AA 00
Near Spanaway, WA 98387
Branden W.
Job Details:
04/06/2022
"Customer concern is that dishwasher does not start, normal light flashes and beeps when door is closed. Found unit producing leak error causing it to not cycle. Found leaking inlet valve. Replaced inlet valve. Cycle tested. All checks good. ; used 1 DD81-02265A (INLET VALVE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Frisco, TX 75035
John
Job Details:
04/05/2022
Installed previously ordered drain pump. All checks good.