Service History 110 - RPS Appliance Repair

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MVWB835DW4

Near Graham, WA 98338

Cejay

Job Details: 03/31/2022

Installed previously ordered lid. Verified operation of lid lock via service mode. All checks good.

We serviced a

GE WASHER-FRONTLOAD

Model WSXH208A1WW

Near Tacoma, WA 98408

Cejay

Job Details: 03/30/2022

"Customer concern is that washer makes a noise during spin cycle. Found failed bearing and excessive play in basket causing noise during operation. Needs new front and rear tub, spin basket and tub seal. Advised customer parts show discontinued AHS to supply. Requires Auth.; ordrng 1 WH45X10005 (shell-front tub) and 1 WH45X10006 (tub,spin) and 1 WH45X10007 (shell-rear/bearing) and 1 WH08X10002 (seal-shell.)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model n/a

Near Tacoma, WA 98498

Branden W.

Job Details: 03/30/2022

Customer concern is that washer does not agitate and same water level for every cycle. Cycle tested with load. Found stripped basket hub causing unit to not agitate properly and not spin. Replaced hub. Cycle tested with same load. Calibrated. All water levels are normal. Advised to use deep water wash. All checks good. ; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LER5636EQ2

Near Grand Prairie, TX 75050

Patrick

Job Details: 03/30/2022

"Customer concern unit not heating. Confirmed. Found all thermostats good, element good. Voltage to unit 246vac. Voltage from timer good. Bad centripetal switch on motor causing no heat. Must replace motor and blower wheel. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model LXR7244JQ0

Near Irving, TX 75060

Patrick

Job Details: 03/30/2022

Replaced door sw. Tested unit. All checks ok

We serviced a

GE DISHWASHER

Model ZBD6880N00SS

Near Dallas, TX 75206

Patrick

Job Details: 03/30/2022

Replaced dispenser and control board. Tested unit. All checks good.

We serviced a

GE WALL OVEN

Model JTP70SP2SS

Near Frisco, TX 75035

John

Job Details: 03/30/2022

Customer concern buttons on oven not responding. Confirmed buttons non responsive. Needs new control board. AHS to supply out of stock parts.; ordrng 1 WB27T11435 (Control Board)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Dallas, TX 75206

Patrick

Job Details: 03/30/2022

Replaced sump assy. Tested unit. All checks good

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF448AAP/XAA

Near Tacoma, WA 98498

Branden W.

Job Details: 03/30/2022

Customer concern is that washer will not drain. Found stripped drain pump causing unit to not drain. Replaced pump. Cycle tested. All checks good. ; used 1 4681EA2001T (DRAIN PUMP) from stock

We serviced a

KENMORE LAUNDRY CENTER

Model 41790802990

Near Tacoma, WA 98445

Cejay

Job Details: 03/30/2022

Customer concern is the dryer is making a scraping noise during operation. Found lots of debris stuck inside dryer felt causing noise during operation. Removed debris. Vacuumed inside of unit. Cycle tested unit all checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Frisco, TX 75035

John

Job Details: 03/30/2022

Customer concern dishwasher not washing properly. Found diverter valve not switching from drain to wash causing poor wash condition. Needs new sump assy.; ordrng 1 WPW10671941 (PUMP&MOTOR)

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5100HW0

Near Frisco, TX 75035

John

Job Details: 03/30/2022

Installed previously ordered motor. Cycle tested and unit failed for no heat. Found open heating element. Replaced heating element from truck stock. All checks good.; used 1 WP3387747 (ELEMENT) from stock

We serviced a

SAMSUNG RANGE

Model NX58R5601SS/AA

Near Tacoma, WA 98405

Branden W.

Job Details: 03/30/2022

Customer concern is that left burner was clicking. Breaker off to unit at time of service. Turned breaker on. Cycle tested all burners at various positions. Unable to reproduce concern at this time. Advised to call if issue returns.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6200AZ/A211

Near Dallas, TX 75228

Patrick

Job Details: 03/30/2022

"Customer concern, unit not ringing out clothes. Ran high spin only, empty. Approaching high spin cycle reset to 12min from 6. Attempted smart install twice, error code 3c twice. Motor problem. Excessive vibration though drum empty. Found shocks very loose, clacking when manipulated by hand. Must replace shocks. Recommend full tub job considering overall condition and age of unit. Spin basket and rear outer tub. ; ordrng 2 DC66-00470A (Front shocks)s and 2 DC66-00470B (Rear shocks)s"

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID30QS0A

Near Rockwall, TX 75032

Patrick

Job Details: 03/30/2022

Replaced pressure sw. Tested unit. All checks good

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW0

Near Rockwall, TX 75087

Patrick

Job Details: 03/30/2022

"Customer concern, unit leaking from supply hose. Found inlet valve assy leaking constantly. Must replace. ; ordrng 1 W11172234 (Inlet valve assy)"

We serviced a

LG RANGE

Model LRE3194ST/00

Near Tacoma, WA 98446

Cejay

Job Details: 03/30/2022

Installed previously ordered main control board and element. Installed new wire connection on heater relay. Cycle tested unit all checks good

We serviced a

LG WASHER-FRONTLOAD

Model WM2016CW/01

Near Tacoma, WA 98445

Cejay

Job Details: 03/30/2022

Installed previously ordered user interface and dispenser assembly. Cycle tested unit all checks good

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US

Near Frisco, TX 75035

John

Job Details: 03/30/2022

Customer concern washer giving a C4 error code. Found inlet valves supplied with proper voltage and humming but not opening. Needs new inlet vavles.; ordrng 1 DC62-30312J (VALVE WATER) and 1 DC62-30314K (VALVE WATER)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8300SW04

Near Frisco, TX 75035

John

Job Details: 03/30/2022

Installed previously ordered drain pump. All checks good.

We serviced a

MAYTAG WALL OVEN

Model MEW7627AS00

Near Dallas, TX 75287

John

Job Details: 03/30/2022

Installed previously ordered Thermal Fuse. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model DU930PWSS0

Near Wylie, TX 75098

John

Job Details: 03/30/2022

"Installed previously ordered control board. During disassembly, found that signed of leak in door near dispenser tray. Found rusted and broken actuator spring and calcium damaged draw bar and cover. Needs new actuator, draw bar, spring, and drip cover. Control board is functioning properly. AHS to supply NLA parts.; ordrng 1 WP3369505 (ACTUATOR) and 1 3369448 (Draw Bar, Electronic) and 1 3369448 (Spring) and 1 3371569 (COVER DRIP)"

We serviced a

FRIGIDAIRE DRYER-ELECTRIC

Model FSE747GES1

Near Puyallup, WA 98371

Branden W.

Job Details: 03/30/2022

"Customer concern is that dryer start switch is broken. Found shaft of switch broken off. Needs new switch and knob. Next appointment 4/6 8-12; ordrng 1 134398300 (SWITCH) and 1 131265000 (knob,control)"

We serviced a

AMANA DRYER-ELECTRIC

Model NED4655EW1

Near Tacoma, WA 98408

Cejay

Job Details: 03/30/2022

Customer concern is that dryer is making thumping noise during operation. Found excessive debris in exhaust and broken wheel causing noise during operation. Needs new blower wheel. Follow up scheduled for 04/14 8-12pm; ordrng 1 WP694089 (wheel)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW9050XW00

Near Orting, WA 98360

Cejay

Job Details: 03/30/2022

Customer concern is that washer is making noise during operation and becomes unbalanced. Found excessive vibration noise coming from drain pump. Cycle tested unit with a load washer did not go out of balance. Needs new drain pump for excessive noise. Follow up scheduled for 04/06 8-12pm; ordrng 1 WPW10730972 (pump-water)

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EW/A3

Near Spanaway, WA 98387

Cejay

Job Details: 03/29/2022

Customer concern is that dryer vent keeps coming off. Adjusted vent hose and anchored vent to wall port.

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLSS6

Near Dallas, TX 75204

Patrick

Job Details: 03/29/2022

"Customer concern, poor washablility, loud noise whole running. Found failed bearing in motor causing issue. Must replace sump. ; ordrng 1 W10782773 (Sump assy)"

We serviced a

GE COOKTOP

Model NOTAVAILABLE

Near Frisco, TX 75035

John

Job Details: 03/29/2022

Customer concern FR burner on cook top not working. Found burner fails continuity check. Needs new burner. AHS to supply parts as no Model # or Serial # is available on unit.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

SAMSUNG DISHWASHER

Model DMT800RHS/XAA

Near Dallas, TX 75205

Patrick

Job Details: 03/29/2022

"Customer concern, loud when running, tracks hard to pull open. Good drain pump, good fill, good spray, good drain. Something bouncing around in drain pump. Unable to remove unit as painted in floor molding blocking unit base. Customer must have carpenter remove molding to further investigate drain issue. Must replace transport assemblies upper and lower and drain pump. Ahs must source parts as some are listed as NLA; ordrng 1 DD97-00121A (Adjuster L) and 1 DD97-00122A (Adjuster R) and 8 DD66-00023A (Lower rack wheels)s and 1 DD31-00005A (Drain pump)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model WED9400SZ1

Near Puyallup, WA 98372

Cameron M.

Job Details: 03/29/2022

"Installed previously ordered door hinge, cycle tested, all checks good"

We serviced a

GE DISHWASHER

Model GDT665SSN2SS

Near University Place, WA 98467

Cejay

Job Details: 03/29/2022

Installed previously ordered left hinge ass3mbly and screws. And all four roller kits. Cycle tested unit all checks good

We serviced a

GE WASHER-TOPLOAD

Model GTWS8350H1WS

Near Irving, TX 75062

Patrick

Job Details: 03/29/2022

"Unable to remove existing transmission, shaft fused to inner basket. This unit must be condemned. Left with water off, unit unplugged. Machine unusable."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW4

Near Tacoma, WA 98405

Cameron M.

Job Details: 03/29/2022

"Customer concern is that washer leaks a lot of water during rinse and spin cycle possibly. Found water standing around unit and sink at time of arrival Inspected inlet valves. Inspected all connections of drain hose. Resecured drain hose, as unit drains into utility sink. Inspected pressure hose at air dome and at board. Inspected drive components found no active leaks. Advised customer to closely monitor and call if issue persists. Also Advised customer to record video if possible."

We serviced a

FISHER PAYKEL DRYER-ELECTRIC

Model DEGX1 US

Near Tacoma, WA 98443

Branden W.

Job Details: 03/29/2022

"Customer concern is that dryer does not heat. Found thermostat tripped causing no heat. Elements test good, No lint build up, lint screen in good condition. Found no cause of thermostat tripping. Reset thermostat. Shortened dryer duct. Cycle tested. Good Temps and airflow. All checks good at this time."

We serviced a

MAYTAG DISHWASHER

Model MDB6160AWW

Near Carrollton, TX 75007

John

Job Details: 03/29/2022

Installed previously ordered control board. All checks good.

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC0

Near Spanaway, WA 98387

Cejay

Job Details: 03/29/2022

Installed previously ordered door seal. Cycle tested unit all checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NB7B

Near Irving, TX 75060

John

Job Details: 03/29/2022

Customer concern unit not draining. Found drain line clogged with a gel like substance approximately 12-18' from disposal hookup. Attempted to clear obstruction but was unable. Needs new drain hose.; ordrng 1 807117001 (Drain hose)

We serviced a

FRIGIDAIRE COOKTOP

Model FEC30S6AB1

Near Richardson, TX 75081

John

Job Details: 03/29/2022

Customer concern LF burner comes on only on high. Confirmed LF burner only working on high. Needs new infinite switch. Also found cracked cooktop. Unable to replace infinite switch without replacing cooktop. Needs new infinite switch and cooktop. AHS to supply parts.; ordrng 1 5304526190 (LF Infinte Switch) and 1 305379399 (Glass Cook Top)

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB641RAS1

Near Buckley, WA 98321

Cameron M.

Job Details: 03/29/2022

Customer concern is that dishwasher does not power on and start cycle. Checked supply voltage to dishwasher Found 120v supply from neutral to case ground. Advised customer electrician is needed to correct electrical shock hazard. Once completed call for diagnostic. Collected 85.00 deductible via debit card Payment.

We serviced a

GE DISHWASHER

Model GDF640HGM2WW

Near Buckley, WA 98321

Cameron M.

Job Details: 03/29/2022

"Installed previously ordered user interface. restored power , found ui does not power. Verified power to control board good 120v. verified continuity owner harness, good. Found new board defective, needs new user interface. ; ordrng 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 11045091400

Near Gig Harbor, WA 98332

Cejay

Job Details: 03/29/2022

Installed previously ordered motor control board. Cycle tested unit all checks good.

We serviced a

GE WASHER-TOPLOAD

Model WSLS1500H2WW

Near Dallas, TX 75209

Patrick

Job Details: 03/29/2022

"Replaced control and pressure sw. Unit checks good, no leak. Console did not included necessary overlay, must order overlay. Home hot water shut off will not turn off. Unable to replace inlet valve at this time. Plumber must correct plumbing issue. If leak persists I suspect problem with drain system in home wall. Recommend plumber investigate. ; ordrng 1 WH10X22756 (Plate control)"

We serviced a

KENMORE DISHWASHER

Model 66515914000

Near Mesquite, TX 75181

Patrick

Job Details: 03/29/2022

Replaced door links and sweeper seal. Tested unit. No leak detected at this time. If problem Persia recommend replace door seal p/n W10542314.

We serviced a

GE DISHWASHER

Model GDF530PGM0WW

Near Edgewood, WA 98372

Cejay

Job Details: 03/29/2022

Installed previously ordered ui control and main control. Cycle tested unit all checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US1A

Near Richardson, TX 75081

John

Job Details: 03/29/2022

Customer concern dishwasher not drying. Element fails continuity check. Needs new heating element.; ordrng 1 154825001 (HEATER)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rowlett, TX 75089

John

Job Details: 03/29/2022

Customer concern dishwasher leaking intermittently from bottom of door. Found lower spray arm not seated properly causing arm to not spin and spray water directly at bottom of door. Re installed lower spray arm. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50M7450W/A3

Near Tacoma, WA 98404

Cejay

Job Details: 03/29/2022

"Customer concern is that dryer is not heating. Preformed airflow test failed (yellow). Verified dryer is not heating, needs new element. Requires Auth.; ordrng 1 DC97-14486A (ASSY DUCT HEATER)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF231ANW/XAA

Near Forney, TX 75126

John

Job Details: 03/28/2022

Customer concern washer making loud noise while spinning and a small leak. Found play between basket and tub as well as tub seal failing and allowing water to leak through tub. Needs new rear tub assy. and basket. AHS to supply out of stock and discontinued parts.; ordrng 1 DC97-15931A (Rear tub assy.) and 1 DC97-15871B (Basket)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Balch Springs, TX 75180

John

Job Details: 03/28/2022

Installed previously ordered control board. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWLU0

Near Mesquite, TX 75181

John

Job Details: 03/28/2022

Customer concern dishwasher draining on counter top. Found drain hose connected to air gap. Found unit operating and draining properly to air gap but backing up at the hose to disposal. Machine functioning as designed. Advise customer that a plumber would be needed to resolve issue.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model NOTAVAILABLE

Near Dallas, TX 75211

John

Job Details: 03/28/2022

Customer concern washer not spinning out clothes. Found actuator recieving voltage but not moving. Also found belt very looses. Needs new actuator and belt. No model number available.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Frisco, TX 75034

Patrick

Job Details: 03/28/2022

Customer concern unit leaking from underneath. Confirmed. Floor damage and wet on arrival. Svc cycle. F9e1 unit leaking from diverter. Must replace sump assy to correct issue. ; ordrng 1 WPW10605057 (Pump/sump assy)

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45H7000AW/A2 01

Near Frisco, TX 75035

Patrick

Job Details: 03/28/2022

"Customer concern, unit going off balance during spin, 4e error cosde. Water supply error. Unit then fills with to much water and attempts spin again. Ran spin only, drum empty. No fault detected. Added several towels, ran rinse and spin. Good fill, good hot/ cold, good agitate, no suds, good drain. Drain hose pushed about 18'into standpipe. Corrected with zip tie. Good spin. No fault detected at this time."

We serviced a

LG DISHWASHER

Model LDP6797ST

Near Frisco, TX 75035

Patrick

Job Details: 03/28/2022

"Customer concern, unit not draining or displaying ae (leak) error code. Unit fill of water on arrival. Manual drain good pump, good flow, good complete. Ran cycle, good fill, good spray, good drain x3. No leak detected. Corrected drain hose insertion. All checks good at this time."

We serviced a

JENN-AIR RANGE

Model S10505

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/28/2022

"Customer concern is that rear right burner does not heat unless front right burner is turned on, and front right burner intermittently does not heat. Found burnt and corroded wires in right model, causing intermittent heat and no heat. Also found failed clock causing unit to not run self clean. Needs new right burner model and clock. Advised customer parts show NLA, may take time to get parts. AHS TO SUPPLY. ; ordrng 1 87904A (module) and 1 702820K (clock)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW1

Near Eatonville, WA 98328

Cameron M.

Job Details: 03/28/2022

"Installed previously ordered main control board, on cycle testing unit. found lid lock failure, causing unit to not start cycle. ; ordrng 1 W11307244 (latch)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SAW0

Near Spanaway, WA 98387

Cejay

Job Details: 03/28/2022

Installed previously ordered control panel and dish rack wheels. Cycle tested unit all checks good.

We serviced a

WHIRLPOOL WALL OVEN

Model RBS275PDQ6

Near Irving, TX 75063

Patrick

Job Details: 03/28/2022

"Customer concert, oven door doors not close fully. Confirmed. Found failed door hinges. Must replace door hinges to correct issue. ; ordrng 2 WP4455523 (Door hinge)s"

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FFLE4033QW0

Near Dallas, TX 75212

John

Job Details: 03/28/2022

Installed previously ordered lid lock. Machine now unlocked and beeping intermittently. Found plug and outlet burned severely causing machine to only receive 120v. Advised Customer that an electrician will be needed to correct issue.

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW7232HW0

Near Grand Prairie, TX 75050

John

Job Details: 03/28/2022

Customer concern washer shut off during wash and won't come back on. Found 120V getting from outlet to control board and no voltage exiting control board. Needs new control board. AHS to supply out of stock parts.; ordrng 1 W11419171 (CNTRL-ELEC)

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TFH

Near Grand Prairie, TX 75051

John

Job Details: 03/28/2022

Installed previously ordered control board and overlay. All checks good.

We serviced a

KENMORE DISHWASHER

Model 665.13832K600

Near Graham, WA 98338

Cameron M.

Job Details: 03/28/2022

"Installed previously ordered door seal and heater, cycle tested unit, all checks good."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8410SW0

Near Puyallup, WA 98373

Cejay

Job Details: 03/28/2022

Installed previously ordered main control board. Cycle tested unit all checks good

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029622800

Near Puyallup, WA 98373

Cejay

Job Details: 03/28/2022

Installed previously ordered outer tub and tub seal. Cycle tested unit all checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Lake Tapps, WA 98391

Cejay

Job Details: 03/28/2022

"Installed previously ordered lower spray arm. Cycle tested dishwasher, all checks good."

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA52M7750AV/A4 01

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/28/2022

"Installed previously ordered pcb assembly, cycle tested unit 3x, all checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."

We serviced a

WHIRLPOOL OTHER

Model WRX986SIHZ00

Near Plano, TX 75074

Patrick

Job Details: 03/28/2022

Replaced evap cover. All checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Balch Springs, TX 75180

John

Job Details: 03/28/2022

Installed previously ordered control board. All checks good.

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW96HEAC0

Near Murphy, TX 75094

Patrick

Job Details: 03/28/2022

"Customer concern, unit leaking from door seal intermittently during use. F0e1 load detected during self clean. f6e5 comms error between main control and expansion board. Ran clean washer cycle, unit produced heavy suds though no soap was added. Suds leaking from rear vent. Recommend less soap. No other fault detected"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDH3

Near Tacoma, WA 98405

Cameron M.

Job Details: 03/28/2022

"Customer concern is that lower rack casters broken, and airgap overflows. Found broken rear left casters, causing unit to have difficulty rolling lower rack out. Needs new caster. Cleaned debris from airgap, Advised customer additional blockage in plumbing. Plumber recommended for repair. Follow up visit scheduled for 4/11 8-12.; ordrng 4 W10195416V (dish rack wheel)s"

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020UW/AA 01

Near Spanaway, WA 98387

Cejay

Job Details: 03/28/2022

Customer concern is that disher heavy light was on. Found tore sweeper seal causing dishwasher to leak. Needs new inner door panel.NEW to supply.; ordrng 1 Dd97-00106a (Inner door panel)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW0

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/25/2022

"Customer concern is that washer makes noise during operation. Found f5e3 (lid unlock fault) f0e5 (off balance load detected) f8e1(no fill/long fill) f0e2 (oversuds condition) via service mode. Cycle tested unit via service mode found lid lock intermittently unable to determine lid positioning. Found excessive tub play, caused by worn hub. Resulting in out of balance conditions, and no spin function. Needs new lid lock and hub."

We serviced a

KENMORE RANGE

Model 79074033311

Near Garland, TX 75044

John

Job Details: 03/25/2022

Customer concern LR burner lighting intermittently. Found igniter cracked and not arcing to cap. Needs new LR burner assy.; ordrng 1 316536600 (GNITOR/ORIFICE ASS)

We serviced a

GE DISHWASHER

Model GDT720SSF4SS

Near Frisco, TX 75035

John

Job Details: 03/25/2022

Customer concern dishwasher tripping breaker when disposal is being used. Using NuFi ran full diagnostics on unit. No issues found. Found disposal and dishwasher on same 15amp circuit causing breaker to trip when both appliances are being used. Advised Customer that an electrician will be necessary to fix issue.

We serviced a

SAMSUNG RANGE

Model NX58K9850SS/AA

Near Puyallup, WA 98374

Cejay

Job Details: 03/25/2022

Customer concern is that oven is not heating. Found failed bake ignitor causing gas not to ignite. Needs new ignitor. Installed new ignitor. Cycle tested unit all checks good.; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

We serviced a

SAMSUNG OTHER

Model RF28HDEDBSR/AA 10

Near Garland, TX 75044

Patrick

Job Details: 03/25/2022

"Customer concern, items freezing in ff section. Found ff thermistor failed causing over cooling. Must replace ff evap cover. ; ordrng 1 DA97-12608A (Ff evap fan assy)"

We serviced a

FRIGIDAIRE DRYER-ELECTRIC

Model LEQ1442ES1

Near Murphy, TX 75094

Patrick

Job Details: 03/25/2022

"Replaced felt seals, heater, rear bearing, and drum shaft (with washers applied to partially cover tears in metal) must replace drum due to damaged rear panel. Drum on backorder.; ordrng 1 134122532 (Drum)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7120HW0

Near Allen, TX 75013

John

Job Details: 03/25/2022

Installed previously ordered UI. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model DU911PCDQ0

Near Frisco, TX 75035

John

Job Details: 03/25/2022

"Customer concern dishwasher leaking when draining. Found new disposal installed under sink with hose from air gap to disposal disconnected causing drain water to flow into cabinet under sink instead of disposal. Advised Customer that plumber will be necessary to resolve issue. Left toe kick off of unit in order to allow to dry underneath, per customer request."

We serviced a

JENN-AIR RANGE

Model JGS9900BDS

Near Puyallup, WA 98371

Cameron M.

Job Details: 03/25/2022

"Customer concern is that range oven take long time to preheat, when customer needs to change temp oven doesn't change to set temp . Range burners, don't simultaneously spark consistency, intermittently different burners won't ignite or spark. Found failed bake ignitor, causing oven to not heat and maintain temperature. Also found failed spark module, causing inconsistent ignition of surface burners . Needs new ignitor and spark module follow up visit scheduled for 4/4 8-12 ; ordrng 1 WP7432P143-60 (igniter- b) and 1 WPW10475147 (module-spk)"

We serviced a

KITCHENAID DISHWASHER

Model GSD2600G00BB

Near University Place, WA 98467

Cejay

Job Details: 03/25/2022

Customer concern is that dishwasher has rinse aid leaking from the bottom of the door. Found failed rinse aid seal causing rinse aid to leak from tank. Needs new rinse aid tank and seal. Follow up scheduled for 03/31 8-12pm; ordrng 1 WD35X10346 (kit-rinse)

We serviced a

GE DRYER-ELECTRIC

Model GFD55ESSN0WW

Near Rowlett, TX 75089

Patrick

Job Details: 03/25/2022

"Customer concern, loud thumping during use. Found popped drum seam causing noise. Must replace drum. ; ordrng 1 WE21X29724 (Drum)"

We serviced a

GE DISHWASHER

Model GDT530PSD4SS

Near Puyallup, WA 98371

Cameron M.

Job Details: 03/25/2022

"Customer concern is that dishwasher doesn't dry dishes properly, wash pump doesn't work, and element. Found jet dry dispenser empty, and missing control faceplate .cycle tested unit 10x via newfi device. Found open heating element, causing poor drying result. Also found control face plate broke off .Needs new element and face plate follow up visit scheduled for 4/1 1-5; ordrng 1 WD05X24776 (ELEMENT HEATING ASM) and 1 WD34X11829 (console cvr graphic)"

We serviced a

WHIRLPOOL WALL OVEN

Model WOC54EC0AS00

Near Edgewood, WA 98372

Cameron M.

Job Details: 03/25/2022

"Customer concern is that oven displays feature not available when attempting to operate. Found unresponsive to bake or broil demand. Reset power via circuit breaker, unit operating as designed. No mechanical issues present at this time. Advised customer to monitor and call if issue persists."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT770PAYM2

Near Rockwall, TX 75087

Patrick

Job Details: 03/25/2022

"Customer concern, unit making knocking noise during use. F5e1 door switch f6e2 fill valve electrical f6e6 cool water. All tests function good. F10e2 vent motor f6e2 fill valve. Must replace vent motor to correct issue. Could not reproduce knocking noise. ; ordrng 1 WPW10428211 (Vent motor)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AW /A211

Near Rockwall, TX 75032

Patrick

Job Details: 03/25/2022

Replaced door lock and inverter board. Tested unit. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGHD2433KF0

Near Rockwall, TX 75032

Patrick

Job Details: 03/25/2022

Replaced motor. Tested unit. Floor under unit has suffers serious water damage prior to my arrival. Water connection repaired at supply line.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11021302012

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/25/2022

"Customer concern is that washer intermittently does not lock and advance through cycles. Found F7e1(basket speed sensor fault) f0e2 (oversuds conditions) via service mode. Preformed speed sensor test, failed. Needs new actuator. Installed new actuator. Cycle tested unit with customer provided load of hand towels. All checks good. Advised customer on using high quality detergent. Also advised customer on regular cleaning intervals for optimal performance. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

OTHER LAUNDRY CENTER

Model FEX831CS0

Near Rockwall, TX 75032

Patrick

Job Details: 03/25/2022

"Customer concern, unit buzzes but won't heat or turn. Motor runs after being started by hand. Found 120vac to terminal instead of 240vac. Breaker not tripped. Circuit shared with hot water tank. Reset breaker. Both turned back on and seemed to be operating normally. Customer needs electrician as this is unsafe situation. No parts needed at this time."

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Dallas, TX 75220

John

Job Details: 03/25/2022

Installed previously ordered broil igniter. All checks good.

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HW0

Near DuPont, WA 98327

Cejay

Job Details: 03/25/2022

"Customer concern is that washer runs continuously and does not drain. Pulled error codes via service mode F0E2,F9E1,F5E2,F8E1,F0E5.Found clog in drain pump causing unit to slowly drain. Removed debris. Ran diagnostics cycle. Cycle tested washer to confirm proper washer operation. All checks good."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB955FW0

Near DuPont, WA 98327

Cejay

Job Details: 03/25/2022

Installed previously ordered control panel. Cycle tested unit all checks good.

We serviced a

WHIRLPOOL COOKTOP

Model GCI3061XB01

Near Dallas, TX 75206

John

Job Details: 03/25/2022

"Customer concern 2 right burners not working. Found voltage supplied to each hotplate with in range, but not working. Needs new front right and rear right hotplates.; ordrng 1 W10328387 (RR HOTPLATE) and 1 W10328384 (FR HOTPLATE)"

We serviced a

SAMSUNG DISHWASHER

Model DW80M2020US/AA 00

Near Puyallup, WA 98375

Cejay

Job Details: 03/25/2022

Customer concern is that dishwasher is showing leak error but can't find any leak. Found leaking water valve. Dishwasher also showing UI stuck button causing unit not to operate. Needs new control panel and water inlet valve requires Auth ; ordrng 1 DD81-02323A (SVC-CONTROL PANEL) and 1 DD81-02265A (SVC-WATER VALVE)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB950YW1

Near Graham, WA 98338

Cejay

Job Details: 03/24/2022

Installed previously ordered bearing. Cycle tested unit all checks good

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45R6100C/A3

Near Puyallup, WA 98373

Cejay

Job Details: 03/24/2022

Customer concern is that dryer takes multiple cycles to dry. Preformed airflow test failed (yellow) dryer vent is crushed behind dryer. Preformed temperature checks good. Cleaned and calibrated moisture sensors. Advised customer dryer vent needs service. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KUDU03FTSS2

Near Dallas, TX 75214

Patrick

Job Details: 03/24/2022

Replaced door link. Tested unit. All checks good

We serviced a

SAMSUNG RANGE

Model NE59J7850WS/AA 03

Near Milton, WA 98354

Cameron M.

Job Details: 03/24/2022

"Installed previously ordered fan and convection motor. Cycle tested unit 3x, all checks good"

We serviced a

GE WALL OVEN

Model JKP30SM2SS

Near Dallas, TX 75252

John

Job Details: 03/24/2022

Installed previously ordered overlay. All checks good.

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Frisco, TX 75034

John

Job Details: 03/24/2022

Installed previously ordered handle and diverted assy. All checks good. Left failed diverter assy. with customer.