Service History 112 - RPS Appliance Repair

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW2

Near Tacoma, WA 98404

Cejay

Job Details: 03/18/2022

"Customer concern is that washer does not complete cycle. Pulled errors via service mode F9E1, F0E4, F0E3Evacuated water from tub, found seized drain pump causing washer not to drain needs new drain pump. Follow up scheduled for 03/24 8-12; ordrng 1 W10876600 (drain pump)"

We serviced a

KENMORE DISHWASHER

Model 66513742K603

Near DuPont, WA 98327

Cejay

Job Details: 03/18/2022

Customer concern is that dishwasher is not turning on. Continuity checks on thermal fuse and door switch good. Visual checks on harness connections good. Console still unresponsive. Needs new console panel and main control board. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 WPW10243210 (panel-cntl) and 1 WPW10285179 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model GHW9150PW0

Near Frisco, TX 75034

John

Job Details: 03/18/2022

"Customer concern washer making loud noise while spinning. Found play between basket and tub causing loud noise during spin. Needs new rear tub assy., tub seal, and basket. AHS to supply NLA and out of stock parts.; ordrng 1 W10772617 (Rear tub) and 1 W10772617 (Tub seal) and 1 8182232 (Basket)"

We serviced a

HOTPOINT WASHER-TOPLOAD

Model VVSR1070B3WW

Near McKinney, TX 75069

Patrick

Job Details: 03/18/2022

"Customer concern, unit does not spin. Found heavily worn drive mechanism and bearing assy. Must perform total rebuild to solve issue. Parts listed as NLA.AHS must supply parts. ; ordrng 1 WH38X10002 (Transmission and brake assy) and 1 WH17X101 (Supports assy) and 2 WH16X544 (Rear suspension rod)s and 2 WH16X543 (Front suspension)s and 1 WH1X2026 (Belt) and 1 WH20X10063 (Motor) and 1 WH45X10027 (Hub) and 1 WH02X10383 (Tub seal) and 1 WH49X10042 (Coupling) and 1 WH2X1197 (Tub bearing) and 1 WH02X10265 (Split ring) and 1 WH2X1199 (Washer) and 1 WH2X1193 (Nut)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5640XW0

Near Coppell, TX 75019

John

Job Details: 03/18/2022

Customer concern washer making clicking noise and not spinning. Found actuator clicking and not engaging until manually being pushed into place. Replaced actuator. Spins good now!!!!! All checks good.; used 1 WPW10006355 ( ACTUATOR) from stock

We serviced a

LG DRYER-ELECTRIC

Model DLEX3001W

Near Plano, TX 75074

Patrick

Job Details: 03/18/2022

Replaced drum. Tested unit. All checks good

We serviced a

GE DISHWASHER

Model GLD4260L00SS

Near Rockwall, TX 75087

Patrick

Job Details: 03/18/2022

"Customer concern not draining, poor wash results. Good fill, good spray, good drain. No high loop in drain, likely backfilling from disposer. Corrected drain loop. Good fill, good spray, motor loud but recently replaced, good heater, good drain."

We serviced a

LG DRYER-ELECTRIC

Model DLEX3360W

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/18/2022

"Customer concern is that dryer intermittently trips breaker at different points of dry cycles, after moving unit 2ft. Inspected terminal block for loose connections, none. Preformed amp draw of unit , unit drew 29.38 amps , then unit tripped breaker. Tested ohms at heater high.tested centrifugal switch intermittently sticks . Tested amp draw of motor at main control board. 35.38 amps then trips breaker. Needs new belt and motor."

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5500FW1

Near Lakewood, WA 98499

Cejay

Job Details: 03/18/2022

"Customer concern is that washer won't start and shows error F1E3. Pulled error codes via service mode. F3E1,F6E3,F5E4,F8E3 cleared errors. Visually inspected pressure hose and all harness connections. Ran diagnostics cycle. Found seized drain pump causing unit not to drain. Needs new drain pump. Installed new drain pump. Cycle tested unit all checks good.; used 1 WPW10605427 (PUMP-WATER) from stock"

We serviced a

KITCHENAID COOKTOP

Model KECD807XBL01

Near Puyallup, WA 98374

Cameron M.

Job Details: 03/18/2022

Installed previously ordered infinite switches and LF element. Cycle tested unit. All checks good

We serviced a

WHIRLPOOL DISHWASHER

Model WDF310PAAS4

Near Forney, TX 75126

Patrick

Job Details: 03/18/2022

"Customer concern unit not drying. Attempted to enter svc cycle and control became unresponsive. Cycled power to unit. Control began responding then died again. Found control loose in mount reinstalled. Entered diag. F8e2 drain motor f7e1 no heat f6e6 cool water. Good fill, good spray, good dispenser, good 125vac to heater, tco good, no heat. Heater open must replace heater and control to correct issue. ; ordrng 1 W10804120 (Control) and 1 W10518394 (Heater)"

We serviced a

KENMORE WASHER-FRONTLOAD

Model 796.41783.710

Near Forney, TX 75126

Patrick

Job Details: 03/18/2022

"Customer concern, liquid left in fabric softener and bleach compartments after cycle. Dispenser empty on arrival. Cleaned dispenser system. Levelled unit. Tested. All checks good"

We serviced a

OTHER RANGE

Model JGP940SEK2SS

Near Rowlett, TX 75088

Patrick

Job Details: 03/18/2022

Replaced switch harness and burner cap. Tested unit. All checks good

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FFLE4033QW0

Near Dallas, TX 75212

John

Job Details: 03/18/2022

Customer concern lid locked and machine won't start. Found lid lock receiving voltage in range. Needs new lid lock.; ordrng 1 137353302 (Lid lock)

We serviced a

GE DISHWASHER

Model GDF620HMJ0ES

Near Dallas, TX 75212

John

Job Details: 03/18/2022

Customer concern dishwasher not powering on. Was unable to diagnose or uninstall toe kick due to approx. 1/2' drop from tile and large glob of grout pushing against kick panel. See photos.; O-emld tckt

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45K6500AW /A211

Near Rockwall, TX 75032

Patrick

Job Details: 03/17/2022

"Customer concern, unit not starting. Error code 3c2 motor, DC door lock ddc door lock. Must replace inverter board and door lock to correct issue. ; ordrng 1 DC92-01531C (Inverter board) and 1 DC64-00519D (Door lock)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW0

Near Tacoma, WA 98445

Cejay

Job Details: 03/17/2022

Customer concern is that washer is making a squealing noise during operation. No stored errors. Found worn drive pully causing belt to slip.Needs new drive pully. Installed new drive pully ran high speed spin diagnostic test to verify belt no longer slipped. Advised customer on proper loading practices.; used 1 W10721967 (CAM) from stock

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA45H7000AW/A2 01

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/17/2022

"Customer concern is that washer goes out of balance and continues to attempt to balance load. Found ue (unbalanced) via service mode. Cycle tested unit with customer provided load of towels. Unit failed to adequately achieve high speed spin, redistributed load of towels. Tested again . Repeated operations 3x more. Unit unable to balance load. Removed towels same result. Found unit has worn suspension rods, causing unit to not achieve high speed spin. Needs new suspension rods. Follow up visit scheduled for 3/22 8-12; ordrng 4 DC97-16350E (ASSY DAMPER)s"

We serviced a

GE WASHER-FRONTLOAD

Model NOTAVAILABLE

Near Frisco, TX 75034

John

Job Details: 03/17/2022

Customer concern washer not powering on. Found tripped breaker. Reset breaker. Cycle tested unit all checks good. Unit functioning as designed.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

KENMORE DISHWASHER

Model 665.13463K902

Near Frisco, TX 75033

John

Job Details: 03/17/2022

"Customer concern dishwasher not cleaning upper rack. Found mid spray arm assy. Loose and leaking water from underneath spray arm. Needs new manifold, spray arm seal, spray arm, spray arm retainer, and both screws.; ordrng 1 WPW10258149 (Mid spray manifold) and 1 WP8268433 (Model spray arm seal) and 1 WP8535083 (Mid spray arm) and 1 WP3385159 (Mid spray arm retainer) and 1 WP3400919 (Screw) and 1 WPW10349488 (Screw)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM3

Near Frisco, TX 75035

John

Job Details: 03/17/2022

Installed previously ordered sump assy. All checks good

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8410SW0

Near Puyallup, WA 98373

Cejay

Job Details: 03/17/2022

Customer concern is that dryer continued to run after cycle was finished. No stored error codes. Possible cause is stuck motor relay on controll board. Needs new controll board. SHS to supply. SHS ships directly.; O-emld tckt

We serviced a

KENMORE DISHWASHER

Model 665.13832K600

Near Graham, WA 98338

Cameron M.

Job Details: 03/17/2022

"Customer concern is that dishwasher does not run cycle, only flashes clean light. Found unit unable to be accessed fully do to trim across kick panel. On arrival found clean light flashes 7 times (water heating fault), causing unit to not run cycle and flash clean led .Also found worn door seal, causing water to leak during operation. Found open heating element, causing unit to not heat and trigger clean light to flash. Needs new element and door seal. Follow up visit scheduled for 3/28 8-12 Advised customer unit will need to be made accessible for return visit. ; ordrng 1 W10518394 (heater) and 1 W10542314 (door seal)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW4900BW0

Near Orting, WA 98360

Cameron M.

Job Details: 03/17/2022

"Customer concern is that washer will not spin or agitate, unit will start cycle fill then nothing, Customer says in drain and spin unit drained then no movement. Cycle tested unit via service mode, found seized gearcase, causing unit to not spin. Needs new hub,gearcase, drive pulley, and belt. Customer declined repair due to cost vs replacement. Collected trip fee via card Payment."

We serviced a

KENMORE RANGE

Model 79093003311

Near Bonney Lake, WA 98391

Cejay

Job Details: 03/17/2022

"Customer concern is that FL burner on stove takes a long time to heat up. Visually inspected burner receptical, no signs of damage. Tempeture tests on both large burners show 900+ degrees under 60 seconds. Possible FL burner was not inserted properly into receptical. Found infinite incorrect switch installed. In FL burner. Installed new infinite switch. Tested burner all check good.; used 1 330031 (RECEPTABLE ASSY), and 1 316436001 ( INFINITE SWITCH, LARGE ELEME) from stock"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11068102310

Near Tacoma, WA 98404

Cejay

Job Details: 03/17/2022

Installed previously ordered idler pully and drum seal. Cycle tested unit all checks good

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB725BW0

Near Tacoma, WA 98406

Cejay

Job Details: 03/17/2022

Customer concern is that dryer will turn on but does not heat. Preformed airflow test failed (yellow) found open element causing dryer not to heat. Installed new element. Cycle tested unit all checks good. Advised customer dryer ducts need service.; used 1 WP8544771 (ELEMENT) from stock

We serviced a

ESTATE DRYER-ELECTRIC

Model EED4300TQ0

Near Wylie, TX 75098

Patrick

Job Details: 03/17/2022

"Customer concern unit does not heat. Set on time dry high heat. Good drum roll, discharge temp 170* All cycles operating normally except air fluff. No drum troation. All thermostats checksCheck good, element good, must replace timer to correct air fluff issue.; ordrng 1 WP8299781 (Timer)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES1

Near Frisco, TX 75035

Patrick

Job Details: 03/17/2022

Replaced rf infinite sw. Tested unit. All checks good

We serviced a

WHIRLPOOL OTHER

Model WRX986SIHZ00

Near Plano, TX 75074

Patrick

Job Details: 03/17/2022

Defrosted evaporator. Replaced defrost kit. Must replace broken evap cover as well. ; ordrng 1 W11188493 (Evap cover)

We serviced a

SAMSUNG DISHWASHER

Model DMT300RFW/XAA

Near Rowlett, TX 75089

Patrick

Job Details: 03/17/2022

"Replaced water level sensor tested unit. Low water level error displayed, water level correct. Entered svc mode. Unit threw overfill error. Checked all connections. Drained water, retested, same result. Found new micro switch shipping tension too high for float to activate. Replaced new switch with old switch in new assembly. Tested unit. All checks good."

We serviced a

SAMSUNG WALL OVEN

Model NV51K6650SG/AA

Near Rowlett, TX 75089

Patrick

Job Details: 03/17/2022

Replaced man control. Tested unit. All checks good

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB855DC4

Near Plano, TX 75025

John

Job Details: 03/17/2022

Installed previously ordered inlet valve. All checks good.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11045091400

Near Gig Harbor, WA 98332

Cejay

Job Details: 03/17/2022

Customer concern is that washer shows F11 and does not spin. Verified motor and CCU operation via diagnostic test cycle. Possible cause is a fault in the MCU. Needs new MCU. SHS to supply. SHS ships directly to customer.; ordrng 1 W10756692 (cntrl-elec)

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Dallas, TX 75231

Patrick

Job Details: 03/17/2022

"Replaced drain tube. Tested unit, no leak noted. All checks good."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED7590FW1

Near Mesquite, TX 75181

John

Job Details: 03/17/2022

"Customer concern dryer making loud noise. Found worn and deteriorating rollers as well as frayed belt and squeeking idler pully. All causing noise. Needs new Idler pully, tri rings, rollers, and belt. AHS to supply out of stock parts.; ordrng 1 WPW10344192 (Idler assy.) and 4 WPW10512946 (Tri ring)s and 2 WPW10314173 (Roller)s and 1 WPW10112954 (Belt)"

We serviced a

SAMSUNG DISHWASHER

Model DW80J3020US/AA

Near Tacoma, WA 98445

Cameron M.

Job Details: 03/17/2022

"Customer concern is that dishwasher does not complete cycle, and doesn't drain. Cycle tested unit 3x, unit intermittently not draining. On third Cycle test unit triggered leak error. Unable to fully diagnose issues due to water valve does not close fully, I order to uninstall unit. Advised customer valve needs a plumber to fix.call when complete to fully diagnose leak and not draining concern. Left power and water turned off to unit advised customer to not restore power or water."

We serviced a

LG DISHWASHER

Model LDT5678ST

Near Graham, WA 98338

Cameron M.

Job Details: 03/17/2022

Installed previously ordered sump and wash pump . Cycle tested unit 10x. All checks good advised customer on regular cleaning intervals. Also advised customer on using high quality detergent for best wash results

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVW6230HW0

Near Dallas, TX 75224

John

Job Details: 03/17/2022

Customer concern unit making a popping sound while washing larger loads. Cycle tested machine all checks good. Tilted machine back for visual inspect of drive system. No issues found. Advised Customer about load size and proper operation of machine. Unit functioning as designed.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7040DW1

Near Dallas, TX 75205

John

Job Details: 03/17/2022

Installed previously ordered inlet valve. All checks good. Left broken inlet vavle with customer.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA45H7000AW/A2 01

Near Dallas, TX 75209

John

Job Details: 03/17/2022

Installed previously ordered wash nut. All checks good.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW.3

Near Dallas, TX 75211

Patrick

Job Details: 03/16/2022

"Unable to remove agitator, attempted air bag pull, agitator snapped in half. Must cut out agitator and complete work. ; ordrng 1 W10752283 (Agitator)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6300AV/US

Near South Hill, WA 98374

Cameron M.

Job Details: 03/16/2022

Installed previously ordered drain pump assembly. Cycle tested unit 10x. All checks good. Advised customer on using high quality detergent for best wash results. Advised customer on preforming regular cleaning cycles for optimal performance.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED9610XW0

Near Graham, WA 98338

Cameron M.

Job Details: 03/16/2022

"Customer concern is that dryer powers but does not tumble. Found belt disengaged from motor due to failed idler pulley, causing unit to power on but not tumble. Needs new idler pulley. Cleaned and Vacuumed inside of unit. Installed new idler pulley, cycle tested unit 3x all checks good Collected 234.72 via card Payment ; used 1 279640 (PULLEY,IDLER) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Eatonville, WA 98328

Cejay

Job Details: 03/16/2022

"Customer concern is that washer will start cycle, lid will lock and then powers off. Pulled error via service mode F7E5, found failed slider causing washer not to go into spin. Needs new slider. Installed new slider. Verified functionality of repair via service mode.; used 1 W10734521 (SLIDER) from stock"

We serviced a

LG WASHER-FRONTLOAD

Model WM2016CW/01

Near Tacoma, WA 98445

Cejay

Job Details: 03/16/2022

Customer concern is that washer leaks and a noise is coming from soap drawer. Cycle tested washer with a load no leaks. Found signs of oversuds. Found jets in dispenser assembly clogged. Found loose start button. Needs new user interface and dispenser assembly advised customer parts show out of stock and may take time to recive. Advised customer on using High Efficiency detergent. ; ordrng 1 EBR32268101 (User interface) and 1 4925ER1015B (DISPENSER ASSEMBLY)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DWO

Near Dallas, TX 75232

Patrick

Job Details: 03/16/2022

Customer concern unit won't do anything. Found open thermal fuse must replace from truck stock. ; used 1 WP3392519 (Thermal fuse) from stock

We serviced a

GE DISHWASHER

Model GDF520PSD0SS

Near Frisco, TX 75034

John

Job Details: 03/16/2022

"Customer concern unit not heating. Found thermistor in flood switch readings out of range causing no heat. Also found sweeper seal rotting and falling apart. Also found upper and lower spray arms clogged and not spinning. Needs new sweeper seal, flood switch, mid spray arm and lower spray arm.; ordrng 1 WD08X21894 (Sweeper seal) and 1 WD21X10519 (Flood switch) and 1 WD22X26622 (Mid spray arm) and 1 WD22X26621 (Lower spray arm)"

We serviced a

KITCHENAID DISHWASHER

Model KUDU03FTSS2

Near Dallas, TX 75214

Patrick

Job Details: 03/16/2022

"Customer concern, unit will not drain. Door link broken. Found disposer plus hasn't been knocked out. Must replace door link. ; ordrng 1 8194001 (Door link)"

We serviced a

GE DISHWASHER

Model DDT595SSJ2SS

Near Frisco, TX 75034

John

Job Details: 03/16/2022

"Customer concern dishwasher not dissolving soap pod as well as handle broken. Found water gushing from out of bottom of unit between diverted valve and wash pump assy. Needs new wash pump, diverted valve, and handle.; ordrng 1 WD09X21321 (Handle) and 1 WD19X25278 (Diverted assy.) and 1 WD26X23258 (Wash pump)"

We serviced a

LG WASHER-FRONTLOAD

Model WM2301HR

Near Richardson, TX 75081

Patrick

Job Details: 03/16/2022

Customer concern unit must be reset every time washing is tried. Verified. Noise filter checks good. Clean 120vac good to unit. Must replace main control to correct issue. Part pre-ordered. Replaced control. Tested unit. All checks good

We serviced a

LG DISHWASHER

Model LDF77748D

Near Garland, TX 75040

Patrick

Job Details: 03/16/2022

Customer concern unit not draining. Confirmed. Disassembled drain no foreign object found. Impeller seized. Must replace drain pump to correct issue. Vacuumed water out of unit; ordrng 1 EAU62043403 (Drain pump)

We serviced a

FRIGIDAIRE RANGE

Model FES365ECE

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/16/2022

"Customer concern is that left front burner does not heat. Found open element, causing unit to not heat on left front. Needs new element. Follow up visit scheduled for 3/22 8-12. Customer states deductible has been paid online.; ordrng 1 318178110 (element,surface)"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5000AW/A2 11

Near Tacoma, WA 98444

Cejay

Job Details: 03/16/2022

Customer concern is that washer is shaking violently and is leaking water from underneath. Found shipping bolts still installed on machine. Removed shipping bolts. Found Drain hose not inserted properly into wall. Properly fitting drain hose. Cycle tested unit all checks good

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45K6500EV/A3 01

Near Spanaway, WA 98387

Cejay

Job Details: 03/16/2022

Customer concern is that dryer will continuously run when door is shut. Found stuck motor relay causing dryer to run continuously when door is shut. Needs new controll board. Advised customer parts show out of stock and may take time to recive. Requires Auth.; ordrng 1 DC92-01896A (ASSY HOLDER PCB)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS3

Near Lake Tapps, WA 98391

Cejay

Job Details: 03/16/2022

"Customer concern is that dishwasher wash leaking. Had another company come out and replace the sump assembly which fixed the leak but now dish washer is making a clicking/knocking noise. Found stripped lower spray arm causing noise during operation, needs new lower spray arm. Follow up scheduled for 03/28 8-12; ordrng 1 W10860176 (arm-spray)"

We serviced a

GE RANGE

Model JB640SP1SS

Near Graham, WA 98338

Cejay

Job Details: 03/16/2022

Customer concern is that LF burner is stuck on high and RF burner does not work. Found failed FR burner causing element not to operate. Found failed FL infinite switch causing element to be stuck on high. Needs new 12 inch element and FL infinite switch.; ordrng 1 WB30T10146 (range 12 haliant sur) and 1 WB24T10146 (range surface elemen)

We serviced a

WHIRLPOOL WALL OVEN

Model WOS51EC7AS03

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/16/2022

"Customer concern is that wall oven does not power. Customer used unit night prior to service call, following day customer experienced no power condition and found cord hanging below unit. Found unit not mounted properly. Found trim surrounding unit broken prior to service appointment. Made customer aware of the findings. Found open thermal fuse, causing unit to not power. Needs new thermal fuse. Follow up visit scheduled for 3/22 1-5; ordrng 1 WPW10545255 (fuse-thrml)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV393ETPAWR/A1

Near Frisco, TX 75035

John

Job Details: 03/16/2022

Customer concern dryer not heating. Found open heating element. Replaced heating element all checks good. Vent check yellow fail. Advised Customer that vents need to be cleaned to avoid further damage.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTW500ASN1WS

Near Plano, TX 75074

John

Job Details: 03/16/2022

"Customer concern washer making loud grinding noise. Found oil leaking and pooled inside and underneath unit. Needs new transmission, hub seal, pully and nut, and belt. GE to supply parts. Customer states that he purchased this unit new 4 months ago and would like to find out if replacement is possible.; ordrng 1 WH38X27333 (Transmission) and 1 WH02X10364 (Washer hub seal) and 1 WH03X32097 (Pully and nut) and 1 WH01X24180 (Belt), states that autho needed"

We serviced a

GE DISHWASHER

Model GDT535PSMBSS

Near Plano, TX 75074

John

Job Details: 03/16/2022

Installed previously ordered drain hose. All checks good.

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/16/2022

"Arrived to preform repair, found incorrect track assembly ordered. Reordering correct track assembly and third rack. Requires auth. ; ordrng 1 W10913628 (track) and 1 W10914507 (track) and 1 W11255733 (DISHRACK), states that autho needed"

We serviced a

GE DRYER-ELECTRIC

Model GTD42EASJ2WW

Near Carrollton, TX 75007

John

Job Details: 03/16/2022

Customer concern dryer not comming on. Found push to start button cracked and not making contact with switch causing no start. Needs new push to start switch.; ordrng 1 WE4M416 (Push to start button)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYM3

Near Rockwall, TX 75087

Patrick

Job Details: 03/16/2022

Replaced sump assy. Tested unit. All checks good.

We serviced a

WHIRLPOOL OTHER

Model ED5PHAXSQ01

Near Garland, TX 75043

Patrick

Job Details: 03/16/2022

Replaced defrost control. Ran manual defrost. Unit checks good at this time. Ran card manually. Ref# 4257096993. Paid in full

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WA50R5200AW/US02

Near Mesquite, TX 75150

Patrick

Job Details: 03/16/2022

"Customer concern unit going out of balance when washing bedding. Levelled unit, ran spin only empty. Good spin. Calibrated unit. No fault detected at this time."

We serviced a

GE DISHWASHER

Model ZDT870SPF5SS

Near Dallas, TX 75209

John

Job Details: 03/16/2022

Customer concern dishwasher draining through air vent on counter top. Found Drain line connected directly to air vent with second hose exiting air vent and entering disposal. Found line from air vent to disposal to be severely kinked and partially blocked causing drain water to exit air vent. Removed drain line from air vent and attached directly to disposal. Advised Customer that if he wants to use the air vent a plumber will be necessary to hook up y union at disposal and run proper hose to air vent. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA45H7000AW/A2 01

Near Dallas, TX 75209

John

Job Details: 03/16/2022

Installed previously ordered clutch and motor. Found stripped wash plate nut. Needs new wash plate nut; ordrng 1 6021-001573 (Wash nut)

We serviced a

MAYTAG RANGE

Model MGR6600FZ1

Near Dallas, TX 75220

John

Job Details: 03/16/2022

Customer concern oven not comming on but all burners working. Found broil igniter only receiving 2 AMPS. Needs new broil igniter.; ordrng 1 WPW10333842 (Broil igniter)

We serviced a

GE DISHWASHER

Model GDF640HSM2SS

Near Spanaway, WA 98387

Cameron M.

Job Details: 03/15/2022

"Customer concern is that dishwasher leaking large volume of water. Found unit leaking from diverter assembly, causing unit to leak heavily during wash cycle. Needs new diverter kit. Follow up visit scheduled for 3/22 8-12; ordrng 1 WD19X25278 (DIVERTER ASM KIT)"

We serviced a

SAMSUNG RANGE

Model NX58M6630SG/AA

Near Dallas, TX 75232

Patrick

Job Details: 03/15/2022

Customer concern c-31 error code. Unit inop. Confirmed. Over temp at main control must replace main control. ; ordrng 1 DE92-04201A (Main control)

We serviced a

GE DISHWASHER

Model GDF610PSJ4SS

Near Carrollton, TX 75007

John

Job Details: 03/15/2022

Came to install UI and Control boards. Found unit to be glued in place with adhesive silicon as well as a screw from the cabinet comming into the machine in accessible due to the position on the refrigerator. Spoke with customer about signing damage waver in order to Uninstaller unit. Customer declined and stated that she would contact us once the unit is accessible.; O-emld tckt

We serviced a

MAYTAG DISHWASHER

Model MDB6160AWW

Near Carrollton, TX 75007

John

Job Details: 03/15/2022

Customer concern dishwasher not washing. Unit is filling with water and then draining back out after about 5 minutes. Found control board not sending voltage to wash motor. Needs new control board. AHS to supply discontinued parts.; ordrng 1 99002077 (Control board)

We serviced a

GE WASHER-TOPLOAD

Model GTWS8350H1WS

Near Irving, TX 75062

Patrick

Job Details: 03/15/2022

Customer not home. Rs for afternoon asap. Please confirm with customer; O-emld tckt

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48H7400EW/A2

Near Irving, TX 75062

Patrick

Job Details: 03/15/2022

"Customer concern unit runs for short time then stops turning. Found motor tripping overload, drum spins freely. Must replace motor to correct issue. ; ordrng 1 DC31-00055G (Motor) and 1 DC67-00180B (Blower wheel), states that autho needed"

We serviced a

GE LAUNDRY CENTER

Model GUD24ESSM1WW

Near Puyallup, WA 98372

Cejay

Job Details: 03/15/2022

Customer concern is that washer basket moves and that washer get stuck in spin cycle. Cycle tested with a load unit all checks good. Customer education on proper loading practices and procedures.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bonney Lake, WA 98391

Cejay

Job Details: 03/15/2022

Installed previously ordered front panel. Verified functionality of door. All checks good

We serviced a

SAMSUNG RANGE

Model NX58K3310SS/AA

Near Enumclaw, WA 98022

Cameron M.

Job Details: 03/15/2022

Installed previously ordered ignitor. Cycle tested unit 10x. All checks good

We serviced a

GE DISHWASHER

Model GDF640HGM0WW

Near Enumclaw, WA 98022

Cameron M.

Job Details: 03/15/2022

"Customer concern is that dishwasher is experiencing power conditions , and prior to no power condition unit intermittently would sound at random times. Checked supply voltage to unit good 120v. Found main control board not sending voltage to user interface, causing unit to not power and start cycle. Unable to fully test unit as unit does not power. Needs new main board and user interface. Follow up visit scheduled for 3/28 10-2; ordrng 1 WD21X25732 (SERVICE MACHINE CONTROL BOARD) and 1 WD21X25726 (CONFIGURED UI SERVICE CONTROL)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW5

Near Richardson, TX 75081

Patrick

Job Details: 03/15/2022

"Customer concern, unit intermittently making loud grinding noise during use. Found broken slider causing noise. Must replace from truck stock. Replaced slider tested unit. All checks good. ; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8040DW4

Near Rockwall, TX 75087

Patrick

Job Details: 03/15/2022

"Customer concern, when unit begins to agitate, led lights flicker throughout the house. Anything led and powered on flickers. Amperage draw within spec. Proper polarity, clean 120vac to unit. Recommend customer contact electrician to diagnose likely neutral/ground issue."

We serviced a

KENMORE LAUNDRY CENTER

Model 41761732810

Near Federal Way, WA 98023

Cejay

Job Details: 03/15/2022

Customer concern is that washer fills but does not wash or spin. Pulled errors via service mode E41. Found failed controll board and lid lock. Needs new controll board and lid lock.; ordrng 1 137353302 (lock) and 1 5304526220 (Board)

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028002010

Near Tacoma, WA 98406

Cejay

Job Details: 03/15/2022

"Customer concern is that washer will stop at wash cycle and lid will not lock. Pulled errors via service mode F7E1, F8E1. Cleared errors ran calibration cycle. Found pressure hose disconnected from board. Connected hose cycle tested washer with a load. No faults found. All checks good"

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID30QS0A

Near Rockwall, TX 75032

Patrick

Job Details: 03/15/2022

"Found pressure switch clogged with debris. Reset unit, cleaned switch. Must replace pressure sw kit. ; ordrng 1 5304504077 (Pressure sw kit)"

We serviced a

LG LAUNDRY CENTER

Model WKEX200HWA

Near University Place, WA 98466

Cameron M.

Job Details: 03/15/2022

"Installed previously ordered door bellows. cycle tested unit 3x, all checks good customer declined to retain old door bellows."

We serviced a

WHIRLPOOL RANGE

Model WFE381LVB0

Near Forney, TX 75126

Patrick

Job Details: 03/15/2022

Replaced glass top. All checks good

We serviced a

WHIRLPOOL DISHWASHER

Model NMN

Near Dallas, TX 75228

Patrick

Job Details: 03/15/2022

"Customer concern unit not finishing cycle. F3e3 failed calibration. Found drain improperly installed causing backflow into unit from disposer. Good fill, good spray, good dispenser, good drain, good heater. Ran normal cycle. All checks good at this time. If parts needed, model and serial information is not available, making part order iffy.; ordrng 1 W10619006 (Latch)"

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HWA

Near Plano, TX 75093

John

Job Details: 03/15/2022

"Customer concern washer cycle selection knob not changing position when knob is spun as well as unit making loud noise while in spin. Found knob and UI not properly selection cycle as well as play between tub and basket. Needs new UI, knob, and rear tub assy. Tub assy. Currently out of stock.; ordrng 1 EBR85194701 (UI Display board) and 1 AEZ73913404 (Knob) and 1 AGM75510706 (Rear tub assy)"

We serviced a

GE WASHER-TOPLOAD

Model HTW240ASK6WS

Near McKinney, TX 75069

John

Job Details: 03/15/2022

"Customer concern washer leaking. Found transmission leaking oil and hub seal worn causing leak. Also found belt worn and frayed as well as pully loose. Needs new transmission, hub seal, pully and nut, and belt. GE to supply parts.; ordrng 1 WH38X27335 (Transmission) and 1 WH02X10364 (Hub seal) and 1 WH03X32097 (Pully and nut) and 1 WH01X27538 (Belt)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW3

Near Allen, TX 75002

John

Job Details: 03/15/2022

Customer concern unit making seeking noise intermitently. Ran unit through service test mode. Unable to verify concern. Unit functioning as designed.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB755DW2

Near Allen, TX 75013

John

Job Details: 03/15/2022

Customer concern unit making thumping like sound. Found basket to be warped out of round causing noise to happen when it passes the rollers. Needs new basket..; ordrng 1 W10899578 (Drum)

We serviced a

MAYTAG DRYER-ELECTRIC

Model MDE9700AYW

Near Murphy, TX 75094

John

Job Details: 03/15/2022

"Customer concern unit not heating. Found open thermal fuse, causing unit to not heat. Needs new thermal fuse.; ordrng 1 WP35001193 (Thermal fuse)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model LDE41001

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/15/2022

"Customer concern is that unit does not heat properly and on all cycles other than time dry and air fluff ,unit produces burning smell when temperature is changed. Preformed airflow test pass (green).preformed temperature checks. In range. Cycle tested unit 10x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists."

We serviced a

GE DISHWASHER

Model GDT535PSJ5SS

Near Dallas, TX 75231

John

Job Details: 03/15/2022

Customer concern unit not powering on. Found using NuFi device UI not responding. Needs new UI Board.; ordrng 1 WD21X23461 (UI Board)

We serviced a

GE DISHWASHER

Model GDF530PSM6SS

Near Dallas, TX 75228

John

Job Details: 03/15/2022

Installed previously ordered sweeper seal. All checks good.

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5000EW/A3 04

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 03/14/2022

"Customer concern is that dryer run but doesn't heat. Preformed airflow test, failed (yellow). Found open heating element, causing unit to not heat. Needs new element. Advised customer dryer vent hose needs to be shortened to allow sufficient airflow. Also advised customer dryer vent duct needs to be cleaned asap. Follow up visit scheduled for 3/21 8-12 ; ordrng 1 DC97-14486A (ASSY DUCT HEATER)"

We serviced a

FRIGIDAIRE WALL OVEN

Model KB883GDM3

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/14/2022

Installed previously ordered element. Cycle tested unit. Preformed temperature checks in range. All checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AF

Near Fairview, TX 75069

John

Job Details: 03/14/2022

"Customer concern that washer is leaking. Cycle tested x5. Water on floor when arrived at home. Water underneath the dryer, partial under wahse and refrigerator. Ran rinse and spin, 3 quick washes and a normal wash, no leak. Took top of and no evidence of water keak. Took door boot off and bottom of washer was completely dry. Drains good, could nit verify complaint. Instructed customer to call back after keeping a close eye on it."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LE5550XTW0

Near Carrollton, TX 75007

John

Job Details: 03/14/2022

"Installed previously ordered motor and blower wheel, fount thermal cutoff with no continuity. Replaced both thermostats and thermal cutoff from truck stock ; used 1 279769 (Thermal cutoff), and 1 Wp3387134 (Thermostat) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS0

Near Orting, WA 98360

Cejay

Job Details: 03/14/2022

Customer concern is that RR burn flame in irregular and LR burner does not light.. found the simmer caps for left and right rear burners where swapped. Placed the correct simmer caps on their respective burners. Both burners are operating as designed.