Service History 114 - RPS Appliance Repair

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS2

Near Dallas, TX 75205

John

Job Details: 03/08/2022

Customer concern dishwasher leaking from bottom center area. Found water leaking from diverted vavle on sump assembly during wash cycle. Needs new sump assembly.; ordrng 1 W10805015 (Pump and motor)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW2

Near Dallas, TX 75229

John

Job Details: 03/08/2022

Installed previously ordered drain pump. Found inner drain hose disintegrated to the point that I cannot hook it up to drain pump with out it leaking. Needs new inner drain hose.; ordrng 1 W10899966 (Inner drain hose)

We serviced a

GE DISHWASHER

Model ZBD6920P10SS

Near Dallas, TX 75225

John

Job Details: 03/08/2022

Installed previously ordered drain hose. All checks good.; used 1 43259 (HOSE CLAMP 9/16 X 1 1/4) from stock

We serviced a

GE DISHWASHER

Model PDT715SYN2FS

Near Puyallup, WA 98371

Branden W.

Job Details: 03/08/2022

Customer concern is that dishwasher won't turn on. Found controls locked causing unit to not start. Turned off control lock. Cycle tested. All checks good.

We serviced a

KENMORE DRYER-ELECTRIC

Model 11065132411

Near Tacoma, WA 98408

Cameron M.

Job Details: 03/08/2022

"Customer concern is that dryer makes noise during operation. Found failed rear right roller breaking apart, causing noise during operation. Also found worn belt . Needs new roller and belt. Installed rollers and belt. Cycle tested unit. All checks good. ; used 1 349241T (SUPPORT,ROLLER (2 PACK)), and 1 341241 (BELT,DRIVE) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Tacoma, WA 98409

Cameron M.

Job Details: 03/08/2022

"Customer concern is that range display is not working, and front left burner no matter the setting goes high heat. Voltage supply incorrect from hose power supply line1 to neutral 240v l2 neutral 57v . Advised customer electrician is needed to correct issues. Once done if still having issues call for return visit.left unit unplugged. Advised customer to not plug unit In as it's a electrical shock hazard. Do Not Use or plug in."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 11029822800

Near Tacoma, WA 98498

Cameron M.

Job Details: 03/08/2022

"Installed previously ordered gearcase, coupler, and clutch. Unable to preform tub seal replacement, found basket seized in place. Basket will have to be cut out and replaced to repair tub seal. Repair uneconomical ."

We serviced a

KITCHENAID COOKTOP

Model JGP329SET1SS

Near Irving, TX 75063

Patrick

Job Details: 03/08/2022

"Verified leak at regulator, cleaned connections and replaced regulator. No leak detected at this time. If problem persists please have plumber diagnose home supply system. All checks good. Latest faulty regulator in customers possession."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDE300VF0

Near Farmers Branch, TX 75234

Patrick

Job Details: 03/08/2022

"Checked thermal fuse, checks good. Replaced control, tested unit"

We serviced a

LG DISHWASHER

Model LDS5540ST

Near Dallas, TX 75231

Patrick

Job Details: 03/08/2022

"Replaced inlet valve and case break assy. Tested unit, found additional leak in drain tube. Must replace drain tube. ; ordrng 1 AEM69493807 (Drain tube assy)"

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS1

Near Tacoma, WA 98408

Cameron M.

Job Details: 03/08/2022

"Installed previously ordered ignitor, cycle tested unit 10x. Cleaned orifices and ignitors of surface burners. All checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AW/A2

Near Edgewood, WA 98371

Cejay

Job Details: 03/08/2022

Customer concern is that washer is leaking a small amount water from underneath. Found Loose inner door clamp causing slow leak. Tightened clamp cycle tested unit it all checks good. Also advised customer on running regular cleaning cycles.

We serviced a

KENMORE RANGE

Model 7909611340A

Near Spanaway, WA 98387

Branden W.

Job Details: 03/08/2022

"Installed new control, overlay and infinite switch. Cycle tested. All checks good."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW7040DW1

Near Dallas, TX 75205

John

Job Details: 03/08/2022

Customer concern washer leaking from back. Found inlet valve cracked and leaking water. Needs new inlet valve.; ordrng 1 W11220230 (Inlet valve)

We serviced a

GE DISHWASHER

Model GDF530PSM6SS

Near Dallas, TX 75228

John

Job Details: 03/08/2022

Customer concern dishwasher leaking intermittently from left front corner and only a few drops at a time. Found small tear in left edge of sweeper seal causing leak. Needs new sweeper seal.; ordrng 1 WD08X21894 (Sweeper seal)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC465HW2

Near Spanaway, WA 98387

Cejay

Job Details: 03/08/2022

Customer concern is that washer stops at wash cycle.no errors stored. Calibrated washer. Cycle tested washer no issues. In normal cycle washer failed to spin. Possible issue is a fualt in main controll. Needs new main controll board. Could not schedule follow up due to no cell service at customers home.; O-emld tckt

We serviced a

GE WASHER-FRONTLOAD

Model WCVH6800J1WW

Near Richardson, TX 75080

John

Job Details: 03/08/2022

Cam to install previously ordered inverter board. New inverter board is different part number and will not physically mount inside unit. Contacted AHS for replacement. Auth# 292ASJI

We serviced a

GE DRYER-ELECTRIC

Model GTD33EASK0WW

Near Puyallup, WA 98372

Cameron M.

Job Details: 03/08/2022

"Customer concern is that dryer does noise during operation. Found debris in blower wheel, causing unit to make noise during operation. Cleaned out Debris. Cycle tested unit 3x, found checks good. Preformed airflow test pass (green)."

We serviced a

LG DISHWASHER

Model LDT5678ST

Near Graham, WA 98338

Branden W.

Job Details: 03/08/2022

Customer concern is that dishwasher makes noise and produces error. Found vario (diverter) unable to find position causing error. Also found wash pump bearings failing causing noise. Needs new sump assembly and wash pump. ; ordrng 1 AGM75469201 (Sump) and 1 ABT72989206 (Wash pump)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Spanaway, WA 98387

Cejay

Job Details: 03/07/2022

Installed all previously ordered parts. Apon cycle testing found cracked in dispenser housing causing leak. Needs new housing. Follow up scheduled for 03/15 1-5pm; schdld next appmnt for 3/15 TUE 1-5

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE50R5400V/A3

Near Graham, WA 98338

Cameron M.

Job Details: 03/07/2022

Customer concern is that dryer runs cycle but doesn't heat. Preformed airflow test passed (green).found open heating element causing no heat condition during operation. Needs new element. Installed new element cycle tested all checks good. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF4A

Near Spanaway, WA 98387

Branden W.

Job Details: 03/07/2022

"Customer concern is that dishwasher does not operate, just flashes lights. Found user interface boards in communication error. Needs new user board assembly. Next appointment 3/11 8-12; ordrng 1 5304518467 (SWITCH ASSEMBLY)"

We serviced a

ROPER WASHER-TOPLOAD

Model RTW4516FW2

Near Plano, TX 75024

Patrick

Job Details: 03/07/2022

"Replaced lid lock, calibrated unit. All checks good"

We serviced a

KITCHENAID COOKTOP

Model KECD807XBL01

Near Plano, TX 75024

Patrick

Job Details: 03/07/2022

"Replaced element, tested unit. All checks good"

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EIED55HIW0

Near Plano, TX 75093

Patrick

Job Details: 03/07/2022

Replaced element and discharge hose. Tested unit. All checks good.

We serviced a

SAMSUNG WASHER-TOPLOAD

Model WT7600HKA

Near Tacoma, WA 98407

Cejay

Job Details: 03/07/2022

Customer concern is that washer is leaked a small amount of water from underneath. Cycle tested unit with no leaks. Visually inspected washer underneath no signs of leaks. Advised customer is issues persist to call and schedule another appointment.00

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Edgewood, WA 98372

Branden W.

Job Details: 03/07/2022

"Installed new sump assembly, drain pump and tube. Cycle tested. Found fill hose leaking. Replaced hose. All checks good. ; used 1 41045 (FILL HOSE DW 6' W/FITTINGS) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED8500DV0

Near Rowlett, TX 75088

Patrick

Job Details: 03/07/2022

"Customer concern, squeeking during use. Confirmed. Must replace idler pulley and belt to correct issue. ; ordrng 1 W10837240 (Idler assy) and 1 W10849499 (Belt)"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWC565FW1

Near Puyallup, WA 98372

Branden W.

Job Details: 03/07/2022

Installed aftermarket actuator supplied by Asurion. Calibrated washer. Cycle tested wash and spin numerous times. Unit operating properly at this time.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MED5620TQ0

Near Tacoma, WA 98445

Cejay

Job Details: 03/07/2022

Customer concern is the dryer is not heating. Preformed temperature checks good. Preformed airflow test failed (red) advised customer dryer vent duct needs service before resuming use of dryer .

We serviced a

FRIGIDAIRE RANGE

Model FGGF3036TFA

Near Puyallup, WA 98374

Branden W.

Job Details: 03/07/2022

Customer concern is that several burners do not ignite. Found gas ways clogged causing no ignition. Cleaned all burner heads. All checks good.

We serviced a

SAMSUNG DISHWASHER

Model DW80R5060US/AA 00

Near Lakewood, WA 98498

Cameron M.

Job Details: 03/07/2022

"Customer concern is that dishwasher produces lc error. Found Unit leaking water from sump assembly seal. Also found unit leaking from wash motor and turbidity sensor. Causing unit to produce lc (leak detected) error. Needs new sump assembly and sump gasket. Advised customer parts show NLA and out of stock may take time to get parts. Advised customer to leave power to unit shut off,to prevent further leak. ; ordrng 1 DD62-00050A (DISHWASHER SUMP SEAL) and 1 DD82-01353A (SVC ASSY-SUMP)"

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASNWW

Near Dallas, TX 75220

John

Job Details: 03/07/2022

Installed previously ordered inlet valve. All checks good.

We serviced a

SAMSUNG OTHER

Model RS2630SH/XAA

Near Plano, TX 75074

Patrick

Job Details: 03/07/2022

"Customer concern unit leaking from fz section. Found clogged drain tube causing overflow during defrost. Must clear drain tube. Cleared drain, tested. All checks good."

We serviced a

SAMSUNG RANGE

Model NX58H5600SS/AA 03

Near Dallas, TX 75212

John

Job Details: 03/07/2022

Installed previously ord3red safety gas valve. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DWO

Near Dallas, TX 75232

John

Job Details: 03/07/2022

Customer concern dryer making rubbing noise. Found worn drum rollers causing rubbing noise. Replaced drum rollers. All checks good.; used 2 WPW10314173 (DRUM ROLLER) from stock

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TDG7TH

Near Dallas, TX 75203

John

Job Details: 03/07/2022

"Customer concern FL dual burner only staying on high and controls for oven are dead. Found proper voltage to control board but not operating. Also found infinte switch stuck on high. Needs new control board, infinite switch, and overlay. .; ordrng 1 316238202 (Infinit) and 1 5304508924 (Control board) and 1 316419146 (Overlay)"

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW0

Near Dallas, TX 75217

John

Job Details: 03/07/2022

Customer concern washer not spinning. Found actuator not shifting into spin causing no spin. Replaced actuator. All checks good.; used 1 W10913953 (ACTUATOR) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTW335ASN1WW

Near Dallas, TX 75227

John

Job Details: 03/07/2022

Customer concern washer not agitating properly during larger loads. Found loose and worn drive belt. Causing poor agitation. Replaced drive belt. All checks good.; used 1 WH01X27538 (BELT DRIVE) from stock

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4850HW0

Near Heath, TX 75126

John

Job Details: 03/07/2022

Customer concern dryer not drying. Vent test failed with unit unhooked from home vent. Found approximately 5-7 years worth of lint in rear vent duct. Removed lint from duct. All checks good. Advised Customer about cleaning vent screen after each use.

We serviced a

ELECTROLUX DISHWASHER

Model EI24ID30QS0A

Near Rockwall, TX 75032

John

Job Details: 03/07/2022

Customer concern dishwasher not filling or starting. Found float switch failing intermittently. Needs new float switch.; ordrng 1 A00056504 (Float switch)

We serviced a

KITCHENAID DISHWASHER

Model KUDT03FTSS0

Near Dallas, TX 75287

Patrick

Job Details: 03/07/2022

"Customer concern, unit not washing properly, especially on middle rack. Ran svc cycle. Good fill, good motor, no spray, motor must be replaced to correct issue. Good drain. ; ordrng 1 WPW10780877 (Sump assy)"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EP/A3 03

Near Spanaway, WA 98387

Cejay

Job Details: 03/07/2022

Customer concern is that dryer is not heating. Preformed airflow test failed (yellow)Found open element causing dryer not to heat. Needs new element assembly. Installed new element assembly. Cycle tested unit all checks good. Advised customer dryer vent ducts need service ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2 01

Near Tacoma, WA 98446

Cameron M.

Job Details: 03/07/2022

"Customer concern is that dryer makes grinding/squealing noise during operation. Found debris in blower wheel housing, causing unit to make noise during operation. Cleaned out Debris. Cycle tested unit 3x. All checks good preformed airflow test pass (green).Collected 85.00 deductible via debit card Payment."

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DVE45T3200W/A3

Near Graham, WA 98338

Cameron M.

Job Details: 03/07/2022

"Installed previously ordered main pcb, cycle tested unit 3x. All checks good."

We serviced a

GE DISHWASHER

Model GDT695SFL3DS

Near Tacoma, WA 98445

Cejay

Job Details: 03/03/2022

Installed previously ordered diverter assembly kit. Cycle tested unit all checks good.

We serviced a

GE WASHER-TOPLOAD

Model GTW500ASN1WS

Near Plano, TX 75074

Patrick

Job Details: 03/03/2022

"Customer concern, noisy when spinning. Ran empty spin, all good. Confirmed level. Ran rinse and spin with towels, all good. Unable to reproduce issue. Affixed customer to redistribute load when off balance condition seen."

We serviced a

GE WASHER-TOPLOAD

Model GTW840CSN0WS

Near Dallas, TX 75220

John

Job Details: 03/03/2022

Customer concern washer leaking water into machine when it's not turned on. Found inlet valves leaking water into machine while not in use. Needs new inlet valve.; ordrng 1 WH13X26637 (Inlet valve)

We serviced a

GE DISHWASHER

Model ZBD6920P10SS

Near Dallas, TX 75225

John

Job Details: 03/03/2022

Came to install previously ordered drain hose. Found cut in drain hose. Needs new drain hose.; ordrng 1 WD24X10045 (Drain hose)

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Puyallup, WA 98375

Cameron M.

Job Details: 03/03/2022

"Customer concern is that dishwasher top rack slides broke wheel on bottom rack broke. Upper rack falls in. Found top rack completely failed on left side, causing rack to fall into Upper rack. Also found broken adjusters on Upper rack causing rack to fall. Found broken roller on left side of bottom rack, causing difficulty sliding bottom rack out. Needs new track,adjusters, dish rack wheels. Follow up visit scheduled for 3/16 8-12; ordrng 2 W11259785 (track)s and 1 WPW10546503 (adjuster) and 4 W10195416V (dish rack wheel)s"

We serviced a

FRIGIDAIRE DISHWASHER

Model LGBD2435NB3A

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/03/2022

"Installed previously ordered tube,wash pump and orings, check ball and upper rack assembly. Unable to test unit. Due to very poor water pressure. Advised customer plumber is required to make necessary repairs to plumbing."

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LE5550XTW0

Near Carrollton, TX 75007

Patrick

Job Details: 03/03/2022

"Customer concern, unit not heating. All thermostats good, no power from motor centripetal sw. Causing no heat. Must replace motor and blower wheel. ; ordrng 1 WP694089 (Blower wheel) and 1 279827 (Motor)"

We serviced a

GE WASHER-TOPLOAD

Model GTW725BPN0DG

Near Lewisville, TX 75067

Patrick

Job Details: 03/03/2022

"Customer concern, unit not filling. Ran normal cycle warm water. Unit filled normally. H/c hose correctly installed. F8, pressure sensor loss, f26, out of balance, f34, inverter, f27, water accessibility, found pressure hose kinked between control board and water value connector. Rerouted hose. Ran test 10, pressure test, good complete. Unit checks good at this time."

We serviced a

GE DISHWASHER

Model GDF610PSJ2SS

Near Coppell, TX 75019

Patrick

Job Details: 03/03/2022

Replaced ui. Tested unit. All checks good

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWX655DW1

Near Federal Way, WA 98023

Cejay

Job Details: 03/03/2022

Customer concern is that washer is not getting cold water. Found hot and cold water lines installed incorrectly. Correctly installed water lines cycle tested unit all checks good.

We serviced a

FRIGIDAIRE WALL OVEN

Model KB883GDM3

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/03/2022

"Customer concern is that upper oven does not heat. Cycle tested unit. found open bake element ,causing unit to not heat in bake setting.needs new element. Advised customer parts show out of stock, may take time receive parts. AHS TO SUPPLY ; ordrng 1 5308003347 (element-bake)"

We serviced a

JENN-AIR RANGE

Model JDR8895AAS

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/03/2022

Installed previously ordered main control board. Cycle tested unit 3x. All checks good.

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB955FW0

Near DuPont, WA 98327

Cameron M.

Job Details: 03/03/2022

"Customer concern is that dryer produces error code and have to run multiple cycles to dry clothes. Preformed airflow test failed (yellow).Found F4e5 (high limit), f6e3 (communication error between acu and ui)f4e4(line 2 voltage error) f4e3 (restricted airflow) via service mode. Tested supply voltage to unit good 240v supplied. Found failed main control intermittently does not send five voltage dc to user board. Also found user board intermittently does not communicate with main control. Needs new main board and user interface. Advised customer vent hose needs to be shortened to allow sufficient airflow. Requires auth. ; ordrng 1 W10902774 (panel-cntl) and 1 W11365798 (MAIN,CONTROL)"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11096588210

Near Tacoma, WA 98444

Cameron M.

Job Details: 03/03/2022

"Installed previously ordered timer. Cycle tested unit, all checks good."

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HWA

Near Tacoma, WA 98466

Cejay

Job Details: 03/03/2022

Customer concern is that washer leaks soapy water during drain cycle. Cycle tested washer no leaks. Advised customer on using high quality detergent. And running regular cleaning cycles.

We serviced a

GE WALL OVEN

Model JKP30SM2SS

Near Dallas, TX 75252

John

Job Details: 03/03/2022

Installed previously ordered handle and screws. Wrong overlay was ordered. Needs new overlay. AHS to supply NLA parts.; ordrng 1 WB49T10052 (Overlay)

We serviced a

LG DISHWASHER

Model LDP6809SS/00

Near Grand Prairie, TX 75050

John

Job Details: 03/03/2022

Customer concern dishwasher produces leak error and runs continuously. Found sump separating from upper cover causing leak that is tripping sensor. Needs new sump assembly and upper cover.; ordrng 1 ACQ88920601 (Cover assy. Lower) and 1 AGM75469201 (Parts assy)

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Irving, TX 75062

John

Job Details: 03/03/2022

Installed previously ordered spray arms and track. All checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM3700HVA/01

Near Garland, TX 75043

John

Job Details: 03/03/2022

Installed previously ordered drain pump. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF320PADB2

Near Puyallup, WA 98375

Branden W.

Job Details: 03/03/2022

"Customer concern is that dishwasher does not clean or dry dishes. Found clogged spray arms causing no rotation and poor wash pressure. Found filters clogged causing poor wash pressure. Found unit in heat lock out causing element to not operate. Cleaned filters, reset element. Needs new spray arms. Customer will replace themselves."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Coppell, TX 75019

Patrick

Job Details: 03/03/2022

Replaced gasket and lower spray arm. Ran 1 hr wash. Watched to completion. No leak detected.

We serviced a

LG DISHWASHER

Model LDP6797BD

Near Wylie, TX 75098

Patrick

Job Details: 03/03/2022

"Customer concern, unit no operation. Verified. Good 120vac to junction. Found components burned on main board. Must replace main control and ui. Main board listed on backorder order at marcone.; ordrng 1 AGM76429503 (Main control) and 1 AGL75172606 (Ui)"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Wylie, TX 75098

Patrick

Job Details: 03/03/2022

"Customer concern, noisy squeeking during use, af error code. Af code denotes poor air flow. Found idler pulley seized. Must replace from truck stock. Replaced pulley, tested unit all checks good. ; used 1 W10837240 (Idler) from stock"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED4800XQ3

Near Rockwall, TX 75087

Patrick

Job Details: 03/03/2022

"Customer concern, not drying properly, loud squeeking noise during use. Confirmed. Found large amount of lint behind unit. Vent, secured by cloth tape, detached from wall. Must replace rear drum rollers and idler pulley from truck stock. Replaced parts. Tested unit. All checks ok. ; used 1 349241T (Rear roller kit), and 1 WP691366 (Idler pulley) from stock"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV45H7000EW/A2

Near Tacoma, WA 98466

Cejay

Job Details: 03/03/2022

Customer concern is that dryer is making a squealing noise during operation. Found seized idler pully causing noise during operation. Also cleaned and lubed RR support wheel. Cycle tested unit all checks good. Advised customer dryer ducts need service.; used 1 DC93-00634A (IDLER ASSEMBLY) from stock

We serviced a

KENMORE WASHER-TOPLOAD

Model 11028837700

Near Tacoma, WA 98404

Branden W.

Job Details: 03/03/2022

"Installed new drain pump, hose and agits. Secured drain hose to wall drain with zip ties. Cycle tested. All checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM3

Near McKinney, TX 75070

Patrick

Job Details: 03/02/2022

"Customer concern, unit not cleaning properly, not drying dishes. F6e2 error, fill valve electrical. All components fuction normally through diag cycle. Heater looks a bit worn but energized and heated properly. Control and harness connectors all checks good. Corrected drain hose installation and added rinse agent to disowned. No fault detected at this time."

We serviced a

LG DRYER-ELECTRIC

Model DLE7300VE

Near Irving, TX 75062

John

Job Details: 03/02/2022

Customer concern dryer turning on but not starting. Found open thermostat causing machine not to function. Replaced thermostat all checks good.; used 1 6931EL3002M (THERMOSTAT) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTW465ASN1WW

Near Dallas, TX 75216

John

Job Details: 03/02/2022

Installed previously ordered inlet valve. All checks good.

We serviced a

FRIGIDAIRE WASHER-TOPLOAD

Model FFTW4120SW2

Near Tacoma, WA 98445

Cameron M.

Job Details: 03/02/2022

"Customer concern is that washer does not drain and spin. Found debris in drain pump, causing unit to not drain and spin. Cleaned out Debris, cycle tested unit 3x. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."

We serviced a

KENMORE WASHER-FRONTLOAD

Model 110.47566601

Near Tacoma, WA 98445

Cameron M.

Job Details: 03/02/2022

"Customer concern is that washer cycle selection knob turns but board doesn't accurately scroll with turn of knob. Found cycle selection jumps cycles when trying to change cycle, causing customer difficulty selecting cycle. Also found start button broken off front panel, causing customer to be at risk of electrical shock when attempting to start cycle. Needs new console and user interface. Advised customer parts show NLA. AHS TO SUPPLY.; ordrng 1 W10099606 (CONSOLE) and 1 8540490 (cntrl-elec)"

We serviced a

KITCHENAID DISHWASHER

Model KUD1245EWH1

Near Graham, WA 98338

Cejay

Job Details: 03/02/2022

Customer concern is that dishwasher is leaking from bottom of door. Apon arrival found lots of debris around the corners of the tub seal. Removed debris cycle tested the washer with no leaks. Advised customer on running regular cleaning cycles

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM3

Near McKinney, TX 75070

Patrick

Job Details: 03/02/2022

We serviced a

LG WASHER-FRONTLOAD

Model WM4370HKA

Near Frisco, TX 75035

Patrick

Job Details: 03/02/2022

"Customer concern unit not draining. Drain pump spins but making very loud wobble sound. Disassembled, found impeller failed inside stator. ; ordrng 1 4681EA2001T (Drain pump)"

We serviced a

MAYTAG DISHWASHER

Model MDBH969AWB1

Near Frisco, TX 75033

Patrick

Job Details: 03/02/2022

Customer concern air gap leaking above sink. Found clogged entry to disposer. Cleared. Tested unit. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM2

Near Frisco, TX 75034

Patrick

Job Details: 03/02/2022

"Replaced sump assy. Unit now circulating water properly. However, upon disassembly, found broken heating element. Must replace. Listed as out of stock at marcone; ordrng 1 WDF520PADM2 (Element), states that autho needed"

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDE300VF0

Near Farmers Branch, TX 75234

Patrick

Job Details: 03/02/2022

"Customer concern f1 error, unit powers on but will not run. Verified complaint. Confirmed 240vac to unit. Error code denotes failed main control. Must replace main control. ; ordrng 1 WPW10174745 (Main control)"

We serviced a

ROPER DRYER-ELECTRIC

Model RED4516FW0

Near Dallas, TX 75208

John

Job Details: 03/02/2022

Customer concern dryer making noise while spinning. Found small chuck of plastic logged between felt seal and rim of door causing noise when weld line crossed over it. Removed chuck of plastic. Cycle tested all checks good.

We serviced a

WHIRLPOOL WALL OVEN

Model IBD350DS01

Near Dallas, TX 75248

Patrick

Job Details: 03/02/2022

"Customer concern, upper oven no heat. Confirmed, no broil no bake. Lower oven operating normally. Faulty tod thermostat causing no heat. Must replace thermostat. ; ordrng 1 WP4449751 (Tod thermostat), states that autho needed"

We serviced a

GE DRYER-ELECTRIC

Model GTD72EBSN0WS

Near Enumclaw, WA 98022

Cejay

Job Details: 03/02/2022

"Customer concern is that dryer is not heating. Service bulletin for damaged heater wire. Found heater wire damaged. Installed new connection on heater wire, cycle tested unit all checks good."

We serviced a

HOTPOINT RANGE

Model RGB540SEH2SA

Near Dallas, TX 75208

John

Job Details: 03/02/2022

Customer concern oven not lighting. Found no voltage supplied to igniter as well as n9ngas flow from burners causing oven not to light. Needs new oven control valve.; ordrng 1 WB19K10044 (Oven control valve)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM0

Near Dallas, TX 75227

John

Job Details: 03/02/2022

"Customer concern dishwasher not draining. Found drain pump vibrating but not spinning. Replaced drain pump, unit still not draining. Found nipple on garbage disposal fully clogged with grease and food. Advised Customer that blockage in disposal must be removed before unit will drain properly.; used 1 WPW10348269 (PUMP-DRAIN) from stock"

We serviced a

GE RANGE

Model JS645SL3SS

Near Garland, TX 75041

John

Job Details: 03/02/2022

"Customer concern front burner not working on low settings. Cycle tested all burners, no issues found, after speaking with customer I found that she was turning them on High to get things boiling and then when she turned down the temp the burner was shutting off. At that point she believed that it wasn't working any more. I advised the customer that the burner shuts of in order to allow the glass to cool to the adjusted temp setting. The burner will reliant once it need to warm the glass again."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WA45H7000AW/A2 01

Near Dallas, TX 75209

John

Job Details: 03/02/2022

Customer concern washer not draining and making loud noise in spin. Found drain hose inserted to far in wall causing a siphon into machine. Found drive assy. grinding loudly while in spin. Needs new drive assy. AHS to supply discontinued parts.; ordrng 1 DC90-09449A (Drive assy.)

We serviced a

KITCHENAID RANGE

Model KGRS505XSS02

Near Tacoma, WA 98406

Cameron M.

Job Details: 03/02/2022

Installed previously ordered ignitor and valve. Cycle tested unit. All checks good.; used 1 WB13K21 (OVEN IGNITER-12' LEAD W/NUTS) from stock

We serviced a

KENMORE DISHWASHER

Model 665.13413K701

Near Fircrest, WA 98466

Cameron M.

Job Details: 03/02/2022

"Installed previously ordered control panel, cycle tested unit. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."

We serviced a

GE DRYER-ELECTRIC

Model GTD84ECPN0DG

Near Enumclaw, WA 98022

Cejay

Job Details: 03/02/2022

Customer concern is that dryer will turn on but will not heat. Preformed airflow test pass. (Green)checked voltage to dryer 243v. Service bulletin for damaged heated wire. Found heater wire damaged. Installed new heater wire connection. Cycle tested unit all checks good.

We serviced a

KENMORE DISHWASHER

Model 66513973K015

Near Orting, WA 98360

Cejay

Job Details: 03/02/2022

Customer concern is that dishwasher is not turning on.Apon arrival dishwasher was unresponsive. Checked voltage to dishwasher 123v. Reset dishwasher at breaker. Pulled error via service mode F8E1 F3E3 removed debris from drain trap.Ran service diagnostics cycle no codes. Cycle tested unit all checks good.

We serviced a

KENMORE WASHER-TOPLOAD

Model 11029822800

Near Tacoma, WA 98498

Cameron M.

Job Details: 03/02/2022

"Arrived to preform repair. Upon initial disassembly, found unit has began leaking from tub seal. Unable to perform repair as unit needs new tub seal to correct new leak condition. Follow up visit scheduled for 3/8 8-12 advised customer of leak conditions and not to use machine; ordrng 1 W10814296 (gasket)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11020222511

Near Tacoma, WA 98498

Cejay

Job Details: 03/02/2022

Customer concern is that washer makes a noise during spin cycle. Found failing transmission bearing causing loud noise during operation. Needs new transmission. Shs to supply parts. Shs ships directly to customer. Requires Auth.; ordrng 1 W11454741 (GEARCASE)

We serviced a

WHIRLPOOL RANGE

Model WFG231LVS1

Near Tacoma, WA 98408

Cameron M.

Job Details: 03/02/2022

"Customer concern is that range oven does not heat. Cycle tested unit, found bake ignitor not drawing required amperage. Causing zero ignition of gas on bake setting. Needs new ignitor follow up visit scheduled for 3/8 8-12; ordrng 1 W10918546 (igntr-oven)"

We serviced a

KENMORE DISHWASHER

Model 665.15693K212

Near Tacoma, WA 98445

Cameron M.

Job Details: 03/02/2022

Customer concern is that top rack does not slide out fully. Found left rear caster on the rack adjuster dislodged from track. Re-engaged top rack in rails. Function tested rack assembly with various different levels of force. All checks good.

We serviced a

SAMSUNG RANGE

Model NX58F5500SS/AA

Near Allen, TX 75002

Patrick

Job Details: 03/02/2022

Replaced control and membrane. Tested unit. All checks good

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV48J7770EP/A2-01

Near Wylie, TX 75098

Patrick

Job Details: 03/02/2022

"Customer concern, unit will not run. Found idler destroyed must replace from truck stock. Must replace belt and rr roller as well. All on truck stock. Replaced parts tested unit. All checks good; used 1 6602-001655 (Belt), 1 DC97-16782A (Roller), and 1 DC93-00634A (Idler) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Rowlett, TX 75089

Patrick

Job Details: 03/01/2022

"Replaced drain. No joy. Found linked drain hose. Must replace from truck stock. Replaced hose, all checks good; used 1 8269144A (Drain hose) from stock"