Service History 118 - RPS Appliance Repair

We serviced a

KENMORE DISHWASHER

Model 722.14307.910

Near Rowlett, TX 75088

John

Job Details: 02/11/2022

Customer concern dishwasher display not working. Found digit segment not illuminating on UI display. All buttons and features working. Needs new UI Board. Sears to supply parts.; ordrng 1 AGL75675223 (UI Board)

We serviced a

GE DISHWASHER

Model GDT580SGF8BB

Near Wylie, TX 75098

John

Job Details: 02/11/2022

Installed previously ordered UI board. Cycle tested all checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHV0

Near Murphy, TX 75094

John

Job Details: 02/11/2022

"Customer concern dishwasher upper rack falling down on one side as well as tine rack falling out of place. Found roller on adjuster has broken off from mount and clay that holds adjuster in pla e to be missing. Also found timer rack to be loose beyond limits allowing it to come out of mounting clip. Needs new upper tire row, rack adjuster with rollers, and adjuster mounting clamp.; ordrng 1 W10727426 (Upper rack tine row) and 1 Rackadjuster (W10712395) and 1 WPW10195839 (Adjuster clamp)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near University Place, WA 98466

Cameron M.

Job Details: 02/11/2022

"Installed previously ordered adjuster kit and stop. Cycle tested unit 3x,all checks good. Advised customer on using high quality detergent forbestwashresults. Also advised customer on regular cleaning intervals for optimal performance collected payment via debit card Payment."

We serviced a

KENMORE DISHWASHER

Model 665.15693K212

Near Tacoma, WA 98445

Cameron M.

Job Details: 02/11/2022

"Installed previously ordered adjuster kit, cycle tested unit. All checks good. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance."

We serviced a

WHIRLPOOL DISHWASHER

Model DU930PWSS0

Near Wylie, TX 75098

Jorge

Job Details: 02/11/2022

Didn't have part available ; O-emld tckt

We serviced a

MAYTAG COOKTOP

Model MGC7430WS00

Near Rockwall, TX 75087

Jorge

Job Details: 02/11/2022

Installed previously ordered parts. Tested unit in front of customer and all checks good to manufacturer's proper functions.

We serviced a

GE DISHWASHER

Model GSD5560G01SS

Near Murphy, TX 75094

John

Job Details: 02/11/2022

"Installed previously ordered upper rack roller x4, slide x1 and rack slide x1. Tested, found pins on rack that support rollers to be worn and rusted beyond limits cause rack k to almost fall out of unit when pulled out. Need new upper rack. Part is discontinued, Ahs to supply parts.; ordrng 1 WD28X10049 (Upper rack), states that autho needed"

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 02/11/2022

"Customer concern is that that dishwasher does not fill, after technician left drain pump install. Cycle tested unit via newfi device starting with in let valve 5x. Reset connection between newfi device and dishwasher. Found unit required firmware update for both user interface and main control board. Updated unitand cycle tested unit again. Unit filled without issue. Reconnected newfi device checked unit for error codes, found f16(high water temps) and f99(minimum wash temp not met. Manually checked water temperatures inside unit, unit only operates at 86.4 degrees. Tested water temperatures at kitchen faucet , 110.6 degrees. Using newfi device found unit things operating temperatures are between 170 and 185. Found stuck float switch, causing unit to not recognize incoming water temperatures. Installed new float switch, cycle tested unit 3x. All checks good. ; used 1 Wd21x10519 (Float switch) from stock"

We serviced a

LG WASHER-FRONTLOAD

Model WM3470HVA

Near Graham, WA 98338

Cejay

Job Details: 02/11/2022

Customer concern is that the washer is leaking from the bottom. Found loose cold waterline causing slow leak. Tighten water line. Cycle tested unit 3x rinse and spin no leaks.Visual inspection inside unit show no signs of water. Possible oversuds conditions signs from rear vent. Advised customer on using high quality detergent. Running regular clean cycles and customer maintenance of door seal.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model LEB6200PQ0

Near Garland, TX 75040

Jacob P.

Job Details: 02/11/2022

"Customer concern of unit not starting and taking multiple cycles to dry. Found debris in blower housing causing no start. Removed debris, unit now runs. Found broken door switch causing unit to think door is always shut. Replaced door switch, checks ok. Ran air flow test, failed. Advised customer that vent from back of dryer to outside needs to be cleaned asap. Unit functioning as designed. ; used 1 WP3406107 ( SWITCH-DOR) from stock"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB835DW4

Near Sachse, TX 75048

John

Job Details: 02/11/2022

Customer concern washer making grinding noise during agitate. Found large piece of plastic wedged up against rotor cause grinding noise. Removed plastic from underneath machine and placed unit into service mode agitate. No issues found. Machine functioning as designed.

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHW5630HC0

Near Rowlett, TX 75089

John

Job Details: 02/11/2022

"Customer concern washer not spinning. Enter service mode and forced spin. Unit spun upto 825 rpms as designed. Placed in drain and spin, unit spun up to 825 rpms as designed. Unit functionality as designed."

We serviced a

GE RANGE

Model JB640DR4BB

Near Forney, TX 75126

John

Job Details: 02/11/2022

Customer concern left front burner not heating and oven showing F1 error. Voltage check to element not in range but good continuity on element. Needs new infinite switch. Cycled power and ohmed temp prob. in range. Unit constantly cycling on ant off during preheat. Needs new control board.; ordrng 1 WB24T10146 (Infinite switch) and 1 WB27T11276 (Control board)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WV60M9900AV/AS

Near Dallas, TX 75229

Jorge

Job Details: 02/11/2022

Customer concern washer not draining. Found clogged lint filter causing washer not to drain. Cleaned out filter. Tested and all checks good to manufacturer's proper functions

We serviced a

GE DISHWASHER

Model GDF610PSJ4SS

Near Carrollton, TX 75007

Jorge

Job Details: 02/11/2022

Customer concern unit not coming on. Found a grounded out control board. Need to replace for proper functions ; ordrng 1 WD21X24900 (Control board)

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB765FW3

Near Dallas, TX 75212

Jorge

Job Details: 02/10/2022

Customer concern unit not spinning. Tested unit in various cycles.and all checks good to manufacturer's proper functions. Unable to verify complaint

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF350ANW/AA

Near Garland, TX 75040

John

Job Details: 02/10/2022

"Installed previously ordered shocks and inlet valve. Test cycled, unit still shaking. Found warped basket caution unit to go out of balance. Needs new basket and rear tub. Rear tub is discontinued, ahs to supply parts. ; ordrng 1 DC97-15478A (Basket) and 1 DC97-15328L (Rear tub), states that autho needed"

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV210AEW/XAA-02

Near Irving, TX 75062

Jorge

Job Details: 02/10/2022

Customer concern unit is not heating. Found open heating element. Replaced with new heating element. Tested unit and all checks good ; used 1 DC97-14486A (Heating element) from stock

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV210AEW/XAA01

Near Wylie, TX 75098

John

Job Details: 02/10/2022

Customer concern dryer not heating. Found open heating element causing no heat. Replaced heater element. Cycle tested all checks good.; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock

We serviced a

KITCHENAID COOKTOP

Model KECD807XBL01

Near Plano, TX 75024

John

Job Details: 02/10/2022

"Installed previously ordered infinite switch. Cycle test failed for same issue. Found incorrect part number for infinite switch had been ordered. Needs new infinte switch and burner. ; ordrng 1 WPW10234425 (Infinite stitch) and 1 WPW10221529 (Front left burner), states that autho needed"

We serviced a

KITCHENAID WALL OVEN

Model KEBS209BSS00

Near McKinney, TX 75069

Patrick

Job Details: 02/10/2022

"Replace cooling fan and thermal fuse, tested unit. All checks good."

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS4

Near Plano, TX 75025

Patrick

Job Details: 02/10/2022

Replaced sump assy and upper rack adjusters. Tested unit. All checks good.

We serviced a

KENMORE WASHER-FRONTLOAD

Model 11024902200

Near Spanaway, WA 98387

Cameron M.

Job Details: 02/10/2022

"Installed sears provided gearcase and clutch, cycle tested unit 3x. All checks good"

We serviced a

GE DISHWASHER

Model GSD4060D35SS

Near Puyallup, WA 98375

Cejay

Job Details: 02/10/2022

Installed previously ordered sump inlet and filter ball cycle tested unit all checks good

We serviced a

KENMORE WASHER-TOPLOAD

Model 11027082604

Near Tacoma, WA 98406

Cameron M.

Job Details: 02/10/2022

"Arrived to preform repair customer advised main control still has not arrived. Installed new user interface, found unit still unresponsive and not powering. Unit still needs new main control board. Advised customer to call when parts arrive. Left unit unplugged. ; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM2

Near Frisco, TX 75034

John

Job Details: 02/10/2022

Customer concern dishwasher not washing properly. Found plugged upper and lower spray arms causing them not to spin. Needs new upper and lower spray arms. Ahs to supply parts.; ordrng 1 WPW10317197 (Upper spray arm) and 1 WPW10491331 (Lower spray arm)

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TFH

Near Grand Prairie, TX 75051

Jorge

Job Details: 02/10/2022

Installed previously ordered bake element. Tested unit and all checks good to manufacturer's proper functions

We serviced a

MAYTAG DISHWASHER

Model MDB4651AWS

Near Tacoma, WA 98446

Cejay

Job Details: 02/10/2022

"Customer concern is that dishwasher starts but will shut off after 10 minutes. Ran a normal cycle for 15 minutes with no issues just excessiveamount of suds. Ran a field service test, no errors found. Ran rinse cycle no issues found. Could not reproduce error. Possible oversuds condition.Advised customer if issues persists. To call and schedule another visit"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Frisco, TX 75035

Patrick

Job Details: 02/10/2022

"Unable to remove rotor bolt without damaging drive shaft. Must order shaft assy and return to complete repair. ; ordrng 1 W11455453 (Shaft assy), states that autho needed"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF520ABW/XAA 05

Near Lake Tapps, WA 98391

Cejay

Job Details: 02/10/2022

"Installed previously ordered drain pump motor. Cycle tested unit, all checks good"

We serviced a

GE WASHER-FRONTLOAD

Model GFW450SSM1WW

Near Gig Harbor, WA 98332

Cejay

Job Details: 02/10/2022

"Installed previously ordered inside drain hose. Cycle tested unit, all checks good"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF520ABW/XAA 05

Near Lake Tapps, WA 98391

Cejay

Job Details: 02/10/2022

"Installed previously ordered drain pump motor. Cycle tested unit, all checks good"

We serviced a

GE DISHWASHER

Model GSD3260J00SS

Near Frisco, TX 75035

Patrick

Job Details: 02/10/2022

"Customer complaint, unit not draining. Water in tub on arrival. Advanced timer to drain cycle. Successful drain. Found drain hose with no high loop or air gap. Corrected. All checks good at this time. Water turned off at main. Unable to fully test unit."

We serviced a

GE DISHWASHER

Model GDF535PSR0SS

Near Dallas, TX 75203

Jorge

Job Details: 02/10/2022

"Customer concern unit not working..found the disposal new. Installer failed to remove plug from disposal causing dishwasher not to drain and just kept trying to drain. Removed plug from disposal, tested unit and all checks good to manufacturer's proper functions"

We serviced a

WHIRLPOOL DISHWASHER

Model DU3000XL0

Near Gig Harbor, WA 98332

Cameron M.

Job Details: 02/10/2022

"Installed previously ordered door springs, cycle tested unit 3x. All checks goodCollected payment via check."

We serviced a

ELECTROLUX DRYER-ELECTRIC

Model EIED50LIW0

Near Graham, WA 98338

Cameron M.

Job Details: 02/10/2022

"Customer concern is that dryer produces e64 error. Found Unit produces e64 (heater open circuit) error at time of start up. Preformed airflow test pass (green). found open leg of heating element, causing unit to produce e64 error. Needs new user interface and element. Follow up visit scheduled 2/16 8-12; ordrng 1 134792700 (heater)"

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5620HW1

Near Orting, WA 98360

Cameron M.

Job Details: 02/10/2022

Installed previously ordered HMI control. Cycle tested unit 3x. All checks good. Preformed airflow test (yellow). Advised customer dryer vent duct needs to be cleaned for optimal drying results.

We serviced a

KITCHENAID WALL OVEN

Model KEBS208SSS00

Near Frisco, TX 75034

John

Job Details: 02/10/2022

Installed previously ordered broil element. Cycle test3d all checks good.

We serviced a

LG WASHER-FRONTLOAD

Model WM2016CW

Near Richardson, TX 75081

John

Job Details: 02/10/2022

Installed previously ordered control board. Cycle tested all checks good.

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF45R6100AC/US

Near Dallas, TX 75238

John

Job Details: 02/10/2022

Customer concern washer leaking water. Found cracked dispenser drawer causing water leak. Needs new dispenser drawer. Ahs to supply parts.; ordrng 1 DC97-22581A (Drawer housing)

We serviced a

LG RANGE

Model LDG4315ST/00

Near Mesquite, TX 75149

Jorge

Job Details: 02/10/2022

Installed board then found out it needs igniter also .ordering igniter for proper functions ; ordrng 1 MEE63084901 (Oven igniter)

We serviced a

GE DISHWASHER

Model GDT535PSMBSS

Near The Colony, TX 75056

Patrick

Job Details: 02/10/2022

Replaced main control and ui board. Tested unit. All checks good.

We serviced a

AMANA WASHER-TOPLOAD

Model NTW4516FW1

Near Garland, TX 75043

Jorge

Job Details: 02/10/2022

"Customer concern washer making noise. Found ring tub was pulled out its place causing unit to make noise,.reinstalled ring tub, cycle tested unit and all checks good to manufacturer's proper functions"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Frisco, TX 75034

Jorge

Job Details: 02/09/2022

Customer concern that unit is not draining. Found drainhose clogged. Cleaned it and tested unit. All checks good to manufacturer's proper functions

We serviced a

SAMSUNG WALL OVEN

Model NV51K6650SG/AA

Near Rowlett, TX 75089

Jacob P.

Job Details: 02/09/2022

"Customer concern of temperature too low. Test cycled, no heat from bake element. Tested continuity on bake element, checks ok. Tested voltage to bake element, checks ok. Bake element now heating. Tested to 350, checks ok. Unit functioning as designed."

We serviced a

GE COOKTOP

Model JGP97DSEK2SS

Near Sachse, TX 75048

Jacob P.

Job Details: 02/09/2022

Customer concern of unit constantly sparking. Found loose igniter harness causing constant spark. Needs new igniter harness. ; ordrng 1 WB18T10454 (Igniter harness)

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWS

Near Rowlett, TX 75089

Jacob P.

Job Details: 02/09/2022

Customer concern of unit leaking. Found air gap installed improperly under sink causing unit to drain under sink. Advised customer plumber is needed to install air gap properly. Unit is functioning as designed.

We serviced a

WHIRLPOOL DRYER-ELECTRIC

Model WED5000DW1

Near Rowlett, TX 75089

Jacob P.

Job Details: 02/09/2022

Customer concern of unit making loud noise. Found rollers worn through shaft. Needs new shafts and rollers. ; ordrng 2 WPW10359270 (Shaft)s and 1 349241T (Rollers)

We serviced a

FRIGIDAIRE RANGE

Model FEF336BCH

Near Rowlett, TX 75089

Jacob P.

Job Details: 02/09/2022

Customer concern of front burners not working. Found good voltage to both burners. Needs new front burners. ; ordrng 1 318178110 (FL burner) and 1 316135401 (FR burner)

We serviced a

FRIGIDAIRE DRYER-ELECTRIC

Model FFRE4120SW

Near Forney, TX 75126

Jacob P.

Job Details: 02/09/2022

"Installed previously ordered control board. Test cycled, all checks ok."

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD4375RFC0

Near Dallas, TX 75253

Jacob P.

Job Details: 02/09/2022

Customer concern of unit not draining or drying. Found drain pump impeller separated causing no drain. Needs new drain pump. Advised customer we will address drying issue once drain is fixed. ; ordrng 1 154580301 (Drain pump)

We serviced a

MAYTAG WASHER-FRONTLOAD

Model MHWC7500YW 0

Near Tacoma, WA 98403

Cameron M.

Job Details: 02/09/2022

"Customer had unit on cart and disconnected from utilities at time of arrival. previously ordered drain pump, at time of reassembly I located a large hole in door boot. Advised customer I'm unable to test unit function as there's a hole in door boot, and unit is not connected to utilities. During further inspection found oversuds conditions present. Advised customer on using high quality detergent for best wash results. Also advised customer on regular cleaning intervals for optimal performance. Needs new door boot. Follow up visit scheduled for 2-18 1-5; ordrng 1 WPW10193056 (bellow)"

We serviced a

GE WASHER-TOPLOAD

Model GTW845CSN1WS

Near Plano, TX 75024

Jorge

Job Details: 02/09/2022

Customer concern that washer is not working properly. Did a full diagnose cycles tested and all checks good to manufacturer's proper functions. Unable to verify complaint

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Balch Springs, TX 75180

Jacob P.

Job Details: 02/09/2022

"Customer concern of unit not working. Found unit not washing. Tested voltage to wash pump, 0v. Tested voltage out of control board, 116v. Tested wash pump with test cord, wash pump engages. Found shorted control board sending phantom voltage to wash pump. Needs new control board. Control board is out of stock, ahs to supply parts. ; ordrng 1 W11225084 (Control board), states that autho needed"

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW6620HC0

Near Rowlett, TX 75088

Jacob P.

Job Details: 02/09/2022

"Customer concern of unit not starting. Found no basket movement. Stator ohms in range. Per whirlpool tech sheet, needs new control board. ; ordrng 1 W11322905 (Control board)"

We serviced a

KENMORE WASHER-TOPLOAD

Model 11022956100

Near Garland, TX 75043

Jacob P.

Job Details: 02/09/2022

"Installed previously ordered capacitor. Test cycled, all checks ok. Left failed part with customer per customer's request."

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB855DC3

Near Grand Prairie, TX 75050

Jorge

Job Details: 02/09/2022

Customer concern washer's lid is broken from the hinges.need to replace lid assembly. ; ordrng 1 W11256781 (Lid)

We serviced a

FRIGIDAIRE LAUNDRY CENTER

Model FFLE4033QT0

Near Dallas, TX 75218

Jacob P.

Job Details: 02/09/2022

"Customer concern of unit making loud noise. Found screws holding rear bearing to drum fallen out. Reattached rear bearing to drum. Test cycled, all checks ok."

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 02/09/2022

"Installed previously ordered drain pump. Cycle tested unit 3x, all checks good. Customer declined to retain old part."

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW94HEAW0

Near Spanaway, WA 98387

Cameron M.

Job Details: 02/09/2022

"INSTALLED previously ordered door boot. Cycle tested unit 3x, all checks good. Customer retained failed part as it was the cause of the leak ."

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5000DW3

Near Plano, TX 75074

John

Job Details: 02/09/2022

Installed previously ordered suspension rods. Cycle tested all checks good

We serviced a

GE DISHWASHER

Model GDT695SSJ0SS

Near Spanaway, WA 98387

Cameron M.

Job Details: 02/09/2022

"Installed previously ordered machine control, cycle tested unit, all checks good"

We serviced a

KENMORE DRYER-ELECTRIC

Model 11070994990

Near Dallas, TX 75240

Jorge

Job Details: 02/09/2022

Installed previously ordered parts. Unable to test unit.unit was moved to the garage

We serviced a

WHIRLPOOL WASHER-FRONTLOAD

Model WFW8300SW04

Near Dallas, TX 75231

Jorge

Job Details: 02/08/2022

Installed previously ordered control and drain. Cycle tested unit and all checks good to manufacturer's proper functions

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS04

Near Enumclaw, WA 98022

Branden W.

Job Details: 02/08/2022

Installed new upper (right with power supply) ACU board. Cycle tested at 350. All checks good at this time.

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW5105HW0

Near Mesquite, TX 75150

Jacob P.

Job Details: 02/08/2022

"Installed previously ordered transmission, belt and pulley. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DISHWASHER

Model DO1030XTXS1

Near Rockwall, TX 75087

Jacob P.

Job Details: 02/08/2022

"Installed previously ordered control board and wire harness. Test cycled, all checks ok."

We serviced a

LG DRYER-ELECTRIC

Model DLE4801W

Near Farmers Branch, TX 75234

John

Job Details: 02/08/2022

Customer concern dryer not heating. Found open high limit fuse causing no heat. Replaced high limit fuse. Cycle tested failed vent check (red). Machine functioning as designed. Advised Customer to have vents cleaned before using dryer.; used 1 6931EL3003D ( THERMOSTAT) from stock

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Dallas, TX 75231

Jorge

Job Details: 02/08/2022

Installed previously ordered wash motor. Cycle tested unit and all checks good to manufacturer's proper functions

We serviced a

KENMORE WASHER-FRONTLOAD

Model 110.429222

Near Dallas, TX 75214

Jorge

Job Details: 02/08/2022

Installed previously ordered control board. Cycle tested unit and all checks good to manufacturer's proper functions

We serviced a

SAMSUNG DRYER-ELECTRIC

Model DV42H5200EW/A3 04

Near Lakewood, WA 98498

Cameron M.

Job Details: 02/08/2022

"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Tested continuity of element found open element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Advised customer unit is not able to be used until dryer vent duct is cleaned to prevent further issues. ; used 1 DC97-14486A (ELEMENT ASSEMBLY) from stock"

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF42H5200AW/A2 11

Near Lakewood, WA 98498

Cameron M.

Job Details: 02/08/2022

"Customer concern is that washer consistently makes banging noise during spin cycle. Cycle tested unit 10x, found no mechanical issues with washer. Found out of balance condition caused by excessive flex of sub floor. Found excessive flexing of pedestal ,causing unit to go out of balance and cause banging noise during spin cycle."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDX655DW1

Near Lakewood, WA 98499

Cameron M.

Job Details: 02/08/2022

"Customer concern is that dryer does not heat. Preformed airflow test failed (red). Found open element, causing unit to not heat during operation. Needs new element. Installed new element. Cleaned and Vacuumed inside of unit. Cleaned and calibrated moisture sensors. Advised customer dryer vent duct needs to be cleaned asap, before use continues; used 1 279838 (ELEMENT,HEATER) from stock"

We serviced a

GE WALL OVEN

Model JT5000SF3SS

Near Rockwall, TX 75087

Jacob P.

Job Details: 02/08/2022

"Installed previously ordered cooling fan and sensor. Test cycled, all checks ok."

We serviced a

LG WASHER-TOPLOAD

Model WT7200CW

Near Graham, WA 98338

Cameron M.

Job Details: 02/08/2022

"Installed previously ordered main pcb,sub pcb. Cycle tested unit 3x all checks good."

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF365BTBGWR/A2

Near Puyallup, WA 98375

Branden W.

Job Details: 02/08/2022

Installed new dispenser assembly. Cycle tested. All checks good. Customer declined to retain part that caused leak.

We serviced a

ROPER DRYER-ELECTRIC

Model RED4516FWO

Near Allen, TX 75002

John

Job Details: 02/08/2022

Customer concern dryer not heating. Found open thermal cutoff causing no heat. Replaced thermal cutoff. Cycle tested all checks good. Vent check failed yellow. Advised Customer to have vents cleaned.; used 1 W10900067 ( CUTOFF-TML) from stock

We serviced a

GE WASHER-TOPLOAD

Model GTWN4250D0WS

Near Dallas, TX 75229

John

Job Details: 02/08/2022

Customer concern washer not spinning water out and leaving suds. Cycle tested unit no issues found. Advised Customer to lessen load size and not to use Dawn Dish Soap in washing machine.

We serviced a

ELECTROLUX WASHER-FRONTLOAD

Model EWFLW65HSS0

Near Puyallup, WA 98374

Branden W.

Job Details: 02/08/2022

Installed new main control board. Cycle tested x20. Unit started cycle everything. All checks good at this time.

We serviced a

GE DISHWASHER

Model GSD4020Z07BB

Near Heath, TX 75032

Jacob P.

Job Details: 02/08/2022

"Installed previously ordered sump assembly. Test cycled, all checks ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM3

Near Frisco, TX 75035

John

Job Details: 02/08/2022

Installed previously ordered control board and spray arm. Cycle tested all checks good.

We serviced a

GE DISHWASHER

Model PDWT400P00BB

Near Irving, TX 75063

Jacob P.

Job Details: 02/08/2022

"Customer concern of water line unhooked causing leak under sink. Customer advised that a company came out to install new unit and was unable to uninstall old dishwasher and that he would contact AHS, then a different company came out 2/8/22 to install unit and found water line under sink unhooked and supply valve leaking. Advised customer that we do not do installations and it was another company who came out and left the hoses unhooked and caused leak. Customer found correct company who came to install in contacts and is calling them. Company is Daryl Flood Logistics, 1-682-800-1159."

We serviced a

GE RANGE

Model JS645SL3SS

Near Garland, TX 75041

Jacob P.

Job Details: 02/07/2022

"Installed previously ordered elements, infinite switch and glass top. Test cycled, all checks ok."

We serviced a

OTHER WASHER-TOPLOAD

Model WWX223RBW1

Near Richardson, TX 75081

John

Job Details: 02/07/2022

Customer concern washing machine will not advance through cycles. Found drain pump bearing to be ceased in place as well as timer sticking in multiple positions. Needs new drain pump and timer. AHS to supply parts.; ordrng 1 131208500 (Drain pump) and 1 31237700 (Timer)

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF350ANW/AA

Near Garland, TX 75040

John

Job Details: 02/07/2022

Came to install shocks and inlet valve. Was unable to turn of water at home valves in order to change inlet valve or shocks as a result of not be able to move unit far enough away from wall. Advised Customer that a plumber will be needed to fix the issue. ; O-emld tckt

We serviced a

SAMSUNG WASHER-FRONTLOAD

Model WF331ANW/XAA 02

Near Dallas, TX 75214

Jacob P.

Job Details: 02/07/2022

"Customer concern of unit not washing, making loud noise and 3E error. Found unit has worn rear bearing causing no wash, noise and error code. Needs new rear tub and basket. Rear tub is discontinued, ahs to supply parts. ; ordrng 1 DC97-15328L (Rear tub) and 1 DC97-15478A (Basket)"

We serviced a

GE DISHWASHER

Model GDT695SMJ0ES

Near Dallas, TX 75229

Jacob P.

Job Details: 02/07/2022

"Customer concern of unit not filling. Test cycled in service mode, unit only filled halfway. Test cycled again, unit filled completely. Checked float switch, checks ok. Test cycle in normal cycle, all checks ok. Unit functioning as designed."

We serviced a

MAYTAG DRYER-ELECTRIC

Model MEDB835DW4

Near Carrollton, TX 75006

Jacob P.

Job Details: 02/07/2022

"Customer concern of unit not heating. Found open heating element causing no heat. Replaced heating element. Test cycled, all checks ok. ; used 1 WP3387747 ( ELEMENT) from stock"

We serviced a

LG WASHER-TOPLOAD

Model WM2487HWMA

Near Dallas, TX 75252

Jacob P.

Job Details: 02/07/2022

Tech was assigned as a helper;

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF7A

Near Spanaway, WA 98387

Cameron M.

Job Details: 02/07/2022

"Customer concern is that dishwasher leaks water from lower right corner, and lower spray arm melted. Found rinse aid dispenser empty. Also found bottom rack casters broken off, causing rack to not roll properly. Found unit is not mounted, causing unit to lean forward and leak during operation. Also found melted lower spray arm , causing unit to leak during operation. Needs new lower spray arm. Advised customer unit needs to be properly mounted for proper operation. Also advised that unit needs rinse aid for proper drying results. Advised customer parts show out of stock. May take time to receive parts AHS TO SUPPLY ; ordrng 1 5304507158 (spray arm) and 2 5304521179 (WHEEL & BUSHING ASS)s"

We serviced a

MAYTAG WASHER-TOPLOAD

Model MVWB965HW0

Near Lakewood, WA 98499

Cameron M.

Job Details: 02/07/2022

"Installed previously ordered inlet valve, cycle tested unit 3x all checks good."

We serviced a

KENMORE DISHWASHER

Model 66513279K113

Near Graham, WA 98338

Branden W.

Job Details: 02/07/2022

Customer concern is that dishwasher does not run. Found silverware lodged under float causing unit to not fill. Cleared silverware. Cycle tested. Unit operating as designed. Advised customer to make sure nothing gets under float.

We serviced a

GE COOKTOP

Model JB640SF1SS8

Near Prosper, TX 75078

John

Job Details: 02/07/2022

Customer concern front right double burner not working. Found outside ring of double burner not heating. Voltage checks in range. Needs new front right burner. ; ordrng 1 WB30T10133 (Front right burner)

We serviced a

LG WASHER-TOPLOAD

Model WM2487HWMA

Near Dallas, TX 75252

John

Job Details: 02/07/2022

"Installed previously ordered basket, tub seal, and rear tub. Advised Customer that home water valves are are ceased and will not turn off. Cycle tested all checks good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bonney Lake, WA 98391

Cameron M.

Job Details: 02/07/2022

"Customer concern is that dishwasher took 5 attempts to start cycle, now unit is not cleaning dishes. Cycle tested unit via service mode found nomechanicalissues. Found debris in catch scenes and upper and lower spray arms. Cleared all debris. Cycle tested unit 10x, found no mechanical issues at this time. Advised customer to monitor and call if issue persists. Also Advised customer on proper loading practices. Advised customer on regular cleaning intervals for optimal performance."

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF7A

Near Buckley, WA 98321

Cameron M.

Job Details: 02/07/2022

"Customer concern is that dishwasher was producing er on display, now unit completely unresponsive. Checked power supply to unit, good 120v. Found main board not sending voltage to user interface, causing unit to not power and start cycle. Needs new main board and user interface. Follow up visit scheduled for 2/14 8-12; ordrng 1 5304520582 (BOARD) and 1 5304517587 (SWITCH ASSEMBLY)"

We serviced a

FRIGIDAIRE DISHWASHER

Model FDB4315LFC3

Near Enumclaw, WA 98022

Cameron M.

Job Details: 02/07/2022

"Customer concern is that dishwasher produces error on display and blinking lights, Customer closes door and unit runs drain pump constantly. Found corroded and shorted power connections to main board, causing unit to produce flashing er/er (switch failure)on display. Also found lower spray arm separating, causing poor wash quality . Also found stripped drain pump, causing slow drain condition. Needs new user interface,main board , drain pump and lower spray arm advised customer parts show NLA may take time to get parts. AHS TO SUPPLY advised customer power in off to unit, as it is a fire hazard. ; ordrng 1 154639208 (console panel) and 1 154757002 (board) and 1 154580301 (pump drain) and 1 154608102 (spray arm,grey,lwr)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHB0

Near Puyallup, WA 98372

Branden W.

Job Details: 02/07/2022

Customer concern is that dishwasher makes noise when washing. Found wash pump bearing failing causing noise. Needs new pump and sump assembly. ; ordrng 1 WPW10591570 (pump&motor)

We serviced a

WHIRLPOOL WASHER-TOPLOAD

Model WTW8040DW4

Near Tacoma, WA 98409

Branden W.

Job Details: 02/07/2022

Customer concern is that washer will not change cycle or start. Found failed lid lock causing unit to not see lid as being closed and unit to not operate. Replaced lid lock. Cycle tested. All checks good. ; used 1 W10810403 (LID LOCK ASSY) from stock